Kindercare Learning Center

Based on record review, the facility did not possess record of Director Justice Willis' health screening which poses a potential health, safety or personal rights risk to persons in care.

Based on record review, the facility did not possess record of child 5's physician's report which poses a potential health, safety or personal rights risk to persons in care.

Based on record review, the immunization records for child 3 and child 5 were missing record of their 4th required DTaP vaccine which poses a potential health, safety or personal rights risk to persons in care.

Based on the LPA's interviews with facility staff, the LPA’s personal observations on December 23, 2025, and Center Director Nikita Wallace’s own admission, it was corroborated that the facility operated out of ratio on more than one occasion. This posed a potential health and safety risk to the children in care.

Based on the LPA's interviews with facility staff, the LPA’s personal observations on December 23, 2025, and Center Director Nikita Wallace’s own admission, it was corroborated that staff members without the required early childhood education (ECE) units have been tasked with supervising awake children without working under the direct supervision of a teacher.

Based on LPA interviews with current staff, former staff & parents A1, A3-A7, A9 & A11 stated care and supervision as necessary is not meeting children’s needs which poses a potential Health, Safety and Personal Rights risk to children in care.

Based on LPA interviews conducted with A5's admission and A1 and A3 corroborating statements, which poses a potential health & safety or personal rights risk to persons in care.

Based on 5 staff (S1-S5) records reviewed which revealed that S1 was missing proof of negative TB test and S5 was missing Physican's Health Screening and proof of negative TB test.The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

Based on 5 staff (S1-S5) records reviewed which revealed S3 was missing or had expired Mandated Report Certificate. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

Based on five staff (S1-S5) records reviewed which revealed S3 was missing proof of Immunization against pertusis and measles . The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

Based on one child record reviewed which revealed C1 needs an updated Immunization Record. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

Based on six staff (S1-S6) records reviewed at 2:09pm which revealed S2, S3 and S5 were missing or had expired Mandated Report Certificate. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

Based on six staff (S1-S6) records reviewed at 2:09pm which revealed S3 was missing proof of Immunization against pertusis and measles . The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

Based on six staff (S1-S6) records reviewed at 2:09pm, which revealed that S1 was missing proof of negative TB test and S6 was missing Physican's Health Screening and proof of negative TB test.The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

Based on six children's records reviewed at 3:36pm which revealed C2 needs an updated Immunization Record. The following immunizations are needed/missing: 4th dose of DTAP, 1 dose of MMR and 1 dose of Varicella. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

Based on interviews with S3 and S4 who corroborrated that broken toy was not removed from DP classroom, which posed a potential health, safety or personal rights risk to children in care. Documents will be submitted via email, mail or fax:(707)588-5099. cindy.castro@dss.ca.gov Fax:

(a) The licensee shall ensure that each child is accorded the following personal rights:(1) To be accorded dignity in his/her personal relationships with staff and other persons. 1 Center Director stated that she will created a Statement that goes over Children's Personal Rights and Employment Ethics and have all center staff sign and agree to follow and submit to the department by 02/18/2025.

101230 Activities (c) A teacher-child ratio of one teacher supervising 24 napping children is permitted provided that the remaining teachers necessary to meet the overall ratio specified in Section 101216.3(a) are immediately available at the center. This Requirement was not met as evidence by: 1 Center Director (DC) stated that she will have a conversation with the Teachers that are left in charge in CD absence to clarify their roles and responsibilities. CD will create an updated lunch break schedule to ensure that Teachers in the DP Classroom Based on observations by LPA at 2:32pm while conducting a census of facilty. One Teacher was left alone with 20 children during naptime with 4 children awake,which poses/posed a potential health, safety or personal rights risk to persons in care. 8 are able to take their lunch breaks and have a back up staff readily available at center to cover. CD will submit schedule to the Department via mail, email or fax by 12/18/24. email: cindy.castro@dss.ca.gov

Based on Center Director statement confirmed that the facility does not have a mass casualty action plan. The licensee did not comply with the section cited above in which poses/posed a potential health, safety or personal rights risk to persons in care.

Based on six staff records reviewed at 10:46am LPAs observed S2&S3 was missing AB1207 Mandated Reporter Training Cert, the licensee did not comply with the section cited above in which poses/posed a potential health, safety or personal rights risk to persons in care.

Based on six staff (S1-S6) records reviewed at10:46am which revealed S4 was missing Immunization Record. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

Based on six staff (S1-S6) records reviewed at10:46am which revealed S4 & S6 were missing LIC503 & evidence of TB clearance. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

Based on staff record reviewed at 10:56am which revealed that S3's record was missing transcripts. The licensee did not comply with the section cited above in count of one out of six staff which poses a potential health, safety or personal rights risk to persons in care.

Based on reviewed five childrens records and observed C2 &C3 were either missing or incomplete LIC 701. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

Based on children's records reviewed which confirmed C1 has an Epi-pen prescription however the child did not have a signed consent form on file. The licensee did not comply with the section cited above in which poses/posed a potential health, safety or personal rights risk to persons in care.

Based on LPAs review of the sign in/out procedure which appeared to be incomplete. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

On 10/26/23 licensee did not maintain a lead value at or below the Action Level for water lead testing resulting with values of 5.5ppb or greater for sample site "D" near the kitchen and "G" in preschool classroom.

Based on LPA's observations of one teacher supervising 25 children napping in the 1 Center Director stated that currently parents are allowed to drop their children off any time and there is not cut off time, and Center Director will speak with the facility's area leader to discuss implementing a cut in the children's drop off time. Center Director intends to submit a written plan detailing how the facility intends Discover Preschool (DP) classroom which posed a potential health, safety and/or personal rights risk to the children in care. 8 to comply with CCR 101230(c), and the Center Director intends to submit the POC to the Department by 08/17/23 via mail, email or fax.

Based on interviews and observations which confirmed that due to inadequate staffing, the facility operated out of ratio. This poses/posed a 1 Assistant Director (AD) is in the process of conducting interviews and the facility was working with a recruiter and sourcing from other facilities, and AD sent out an email to families to remind them to call or message the facility on their arrival time, so the facility can plan out the day accordingly. AD agreed to submit a written plan detailing the steps the potential health, safety and/or personal rights risk to the children in care. This is a repeat violation within a 12 month period and as such, a civil penalty of $250 is assessed for repeat violation. 8 facility intends to take to ensure the classrooms comply with ratio requirements. LPA also intends to conduct a follow up visit to verify compliance with ratio requirements.

California’s Action Level for lead in water at Child Care Centers -, "A result with values of 5.5 ppb or greater shall be deemed an Action Level Exceedance." 1 The facility previously posted a "Do not use this water source" sign on each site, intends to inform all teachers, maitenance previously turned off the water sites, an outside vendor/plumber will be contacted to remedy the situation, and the sites would be retested for lead by 06/17/23. Assistant Center Director stated she would submit the plumber's report Based on record review, facility faucet (Site “A, D & G”) exceeded the allowable levels of lead in the water, testing respectively at 19.8 ppb, 6.3 ppb & 12.0 ppb. This is a potential health and safety risk to children in care. 8 showing the repair to the sites, and the POC will be submitted via mail, email or fax. Email: melchisedeck.augustin@dss.ca.gov Fax: 707-588-5099

Based on LPA's interview with AD and a review of Department records confirming A1 & A2 did not obtain an approved criminal record clearance. This poses an immediate health, safety and/or personal rights risk to the children in care. 8 Email: melchisedeck.augustin@dss.ca.gov Fax: 707-588-5099

Based on multiple statements provided by CD and staff which corroborated that hazardous 1 Center Director stated she would produce a health and safety log, document the checks or cavasing of the play yard prior to the children playing outside. Center Director stated staff would document the checks for up to two weeks, and she would submit the completed logs to Department by 01/20/23 via mail, email or fax. materials were found on the playground while children were playing. The facility did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. 8 Email: melchisedeck.augustin@dss.ca.gov Fax: 707-588-5099

Based on statements provided by S2, S3, S4 & S5 also supported claims that the facility 1 Center Director stated the facility is in the process of creating a new CSR system which would be implemented by 02/01/23, and she would produce a written statement detailing how she intends apply the new system to comply with CCR 101216.3(a). operated out of ratio. The facility did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. 8 Center Director stated she would submit the written statement to the Department by 01/20/23 via mail, email or fax.

Based on record review, facility faucet (Site “A, D & G”) exceeded the allowable levels of lead in the water, testing respectively at 17.0 ppb, 5.6 ppb & 7.6 ppb. This is a potential health and safety risk to children in care. 8 the repair via mail, email or fax.

Based on statements provided by staff and parents which confirmed the facility did not 1 CD stated she would produce a written plan detailing how the facility intends to ensure a safer environment while the children on the playground and playing with bark. Center Director stated she would submit her written plan to the Department by 08/12/22 via mail, email or fax. maintain a safe environment, resulting in violation of children's personal rights. This posed a potential health,safety and personal rights risk to the children in care and a $250 is being assessed for repeat violation within a 12 months period. 8 Email: melchisedeck.augustin@dss.ca.gov Fax: 707-588-5099

Based on the investigation, there’s a preponderance of evidence to show the facility 1 Center Director stated she would adopt a new method where only the facility management notified and provided parents with incidents and the Director would produce a written plan detailing how the facility intends to comply with CCR 101212(f). did not report the occurrence of two incident(s). This posed a potential health,safety and personal rights risk to the children in care and a $250 is being assessed for repeat violation within a 12 month period. 8 Email: melchisedeck.augustin@dss.ca.gov Fax: 707-588-5099

statements provided by CD and multiple staff, as well evidence obtained by the Department 1 Center Director stated she would provide more supervision and activities, and would also purchase more alike items for the classrooms to keep the children engaged in an effort to reduce or prevent challenging behaviors suchs as biting and/or hitting. CD stated she would produce a written plan detailing how the facility which showed C1 sustained injury and corroborated the allegation. This posed an immediate health,safety and personal rights risk to the children in care. An immediate Civil Penalty of $500 was assessed due to a violation resulting in injury to a child in care, and Civil Penalty of $250 was assessed for repeat violation. 8 intends to comply with CCR 101223(a)(2) and submit the plan to the Department by 03/24/22.

Based on the investigation, there’s enough evidence to show a consistent pattern of children sustaining injuries at the facility, 1 CD stated she created a list of children that bite and the facility intends to utilize recommendations from the inclusion plan to decrease the biting incident, as well as CD recently hired a fully quailified teacher and a new Aide to provide additional support to the classroom; and CD is working on hiring new staff. CD stated she would produce a written statement detailing how the facility intended to resulting from a lack of supervision of the children in care. A previous licensing report was issued on 01/13/21 giving notice of the same violation and a repeat violation of an immediate Civil Penalty of $1000 is assessed for repeat violation. This poses/posed an immediate health, safety and personal rights risk to the children in care. 8 increase staff staff supervision and reduce biting and injuries to the children in care, and CD would submit POC to the Department by 11/25/21 via email or fax. Email: melchisedeck.augustin@dss.ca.gov Fax: 707-588-5099

Based on the investigation, there’s a preponderance of evidence to show a consistent pattern of children sustaining 1 CD stated she had a prior meetings with staff to discuss reporting requirements, ratios and supervision on 09/30/21, 10/11/21 and 11/19/21. CD stated she would sbumit staff signed attendance sheet for the different meeting dates and she would also submit the meetin(s) topics and agendas for each meeting, to the Department by 12/08/21 via mail, email or fax. injuries, primarily resulting from a lack of supervision of the children in care of which parents were not always informed. This poses/posed health, safety and personal rights risk to the children in care. 8 Email: melchisedeck.augustin@dss.ca.gov Fax: 707-588-5099

Statements provided by P1, P2, P3, A1 and A2 corroborated the allegation, reporting a lack of staff at the facility made it difficult for staff to 1 CD stated to hire staff that is qualified and CD will work in the class to fill the ratio. So far, staff have checked the children's diapers to ensure they are cleaned and CD holds monthly meeting to discuss the needs of the children are being met. CD stated the next staff meet will be held on 11/19/21 and CD will submit the meeting agenda/topic(s) and staff attendance check children’s diapers or check on children using the bathroom to ensure they were clean. This poses a potential health,safety and personal rights risk to the children in care. 8 singature page to the Department on 11/24/21 via mail, email or fax. Email: melchisedeck.augustin@dss.ca.gov Fax: 707-588-5099

multiple statements parents statements reported occasions where the 1 CD stated five staff are currently enrolled in CDA program and the staff would soon be fully qualified teachers. CD stated in the next staff meeting being held on 11/19/21, she would discuss the matter of supervision, as well as reporting requirements, and CD would submit the meeting agenda/topics and staff attendance signature page to the Department by 11/24/21 via mail, email or fax. facility had not notified them of incident(s) in which their child was involved. This posed/poses a potential health, safety and personal rights risk to the children in care. 8 Email: melchisedeck.augustin@dss.ca.gov Fax: 707-588-5099

Based on statements and staff records reviewed corroborating that two staff did not meet Teacher Aid qualification, and this poses a potential health and safety risk to the children in care. 8 CD plans to submit a written plan to the Department to detail how the facility intends to comply with CCR, 101216.2(d)(1), and the POC will be due by, 11/08/21 email: melchisedeck.augustin@dss.ca.gov

Based on 1 CD stated S4 and S5 enrolled on 10/11/21 & 10/12/21 and intends to complete a Child Development program through Teach-Stone. Additionally, in the classroom, there is a fully qualified teacher and an Aide to supervise 15 children and if there are two Aides, the ratio is 18. CD stated she also hired another staff. multiple statements provided by adults and staff, and records reviewed on 10/13/21 which revealed that S4 and S5 did not meet the Teacher Aide qualifications which impacted Teacher-Child ratio of Title 22 regulations, 101216.3(b)(1). This posed a potential health and safety risk to the children in care. 8 CD plans to submit a written plan to the Department to detail how the facility intends to comply with CCR, 101216.2(d)(1), and the POC will be due by, 11/08/21 email: melchisedeck.augustin@dss.ca.gov

-Staff are operating out of ratio

-Unqualified staff are supervising children

Staff did not provide adequate supervision, resulting in a child being bitten by another child

Staff do not ensure broken toys are properly removed from the facility.

Staff are not treating day care child with dignity and respect.

Facility is out of ratio

Facility grounds contain hazardous material(s).

Facility operating out of ratio

Staff allowed daycare children to engage in inappropriate interactions

Facility staff did not notify child's authorized representative of an incident report

Child sustained injury while in care.

Lack of supervision resulting in day care child being bitten several times

Staff did not notify day care child's authorized representative of incident

Day care child sustained unexplained injury while in care

Facility staff did not assist child with toileting needs

Facility staff are not reporting special incidents to children's authorized representatives

Staff did not maintain appropriate staffing ratios

Unqualified staff providing supervision to daycare children.