Daycare Record Child care inspection records

Bright Futures Childrens Center II

3500 Churn Creek Drive, Redding, CA 96002 · Shasta County
2 Type A citations in last 12 months 9 substantiated complaints Child care center (preschool)

Bright Futures Childrens Center II is a licensed child care center in Redding, CA, licensed for up to 30 children and serving preschool-age children. It has held its California license since 2020. Since February 2021, state licensing staff have inspected it 4 times and investigated 14 complaints, 9 of them substantiated. The state issued 27 citations, 13 of them Type A (the most serious), most often for caregiver conduct (12 of 27). 3 citations came in the last 12 months, including 2 Type A. Measured by weighted citations per inspection, it is tied for #37 of 39 centers in Redding and has more citations per inspection than 99% of California licensed centers.

Inspection record

More citations than 99% of 10,948 California licensed centers, per inspection, weighted by severity. Among the most cited
Tied for #37 of 39 centers in Redding
13 Type A citations
14 Type B citations
4 Inspections
9 of 14 Complaints substantiated
27 citations from 28 state visits since Feb 8, 2021 · 3 in the last 12 months · last inspected Aug 26, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Aug 26, 2026 · Inspection · no citation Jul 28, 2026 · Report/investigation · no citation Jan 21, 2026 · Report/investigation · citation found Dec 19, 2025 · Report/investigation · citation found Aug 26, 2025 · Report/investigation · citation found Jul 16, 2025 · Report/investigation · no citation Jul 15, 2025 · Report/investigation · no citation Feb 19, 2025 · Inspection · no citation Feb 7, 2025 · Report/investigation · citation found Feb 7, 2025 · Report/investigation · no citation Jan 28, 2025 · Report/investigation · no citation Dec 13, 2024 · Report/investigation · no citation Dec 13, 2024 · Report/investigation · no citation Nov 1, 2024 · Report/investigation · no citation Feb 2, 2024 · Report/investigation · citation found Feb 2, 2024 · Inspection · citation found Oct 12, 2023 · Report/investigation · citation found Sep 11, 2023 · Report/investigation · no citation Aug 30, 2023 · Report/investigation · no citation Aug 2, 2023 · Report/investigation · citation found Jun 29, 2023 · Report/investigation · citation found Jun 29, 2023 · Report/investigation · citation found May 25, 2023 · Report/investigation · citation found May 25, 2023 · Report/investigation · citation found Feb 1, 2023 · Report/investigation · no citation Aug 25, 2022 · Report/investigation · citation found Mar 11, 2022 · Report/investigation · citation found Oct 4, 2021 · Inspection · citation found
Citation issued No citation Top row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Caregiver conduct 12
Records & paperwork 3
Supervision 3
Training & qualifications 3
Other standards 2
Building & playground safety 2
Staff ratios 1
Health & medication 1

Citations, newest first

Type A Jan 21, 2026 Complaint investigation Other standards
Rule §1596.8895(c)(1)
based on interview and record review, the licensee did not comply with the section cited which poses/posed an immediate health, safety or personal rights risk to persons in care.
Plan of correction due Jan 22, 2026
Type A Jan 21, 2026 Complaint investigation Other standards
Rule §1596.8895(3)
based on interview and record review, the licensee did not comply with the section cited due to parents signing for receipt of a document that did not receive which poses/posed an immediate health, safety or personal rights risk to persons in care.
Plan of correction due Jan 22, 2026
Type B Dec 19, 2025 Case management visit (incident) Staff ratios
Teacher-child ratio §101216.3(a)
There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance... This requirment was not met as evidence by: 1 Director will host staff meeting and review the teacher and aide ratio requirements provided. Director and staff will review the requirments and write statement stating that staff understand and agree to follow the regulations. Director will submit document to LPA Sims by 01/19/26 Based on interview and record review, the licensee did not comply with the section cited above in one count of the staff providing supervison for 13 children out of ratio which poses an potential health, safety or personal rights risk to children in care. 8
Plan of correction due Jan 19, 2026
Type A Aug 26, 2025 Complaint investigation Caregiver conduct
Personal rights §101223(a)(3)
Based on interview and record review the Licensee did not comply with the section cited above staff S1 handling child C1 in a rough manner which poses an immediate health, safety or personal rights risk to children in care.
Plan of correction due Aug 27, 2025
Type B Aug 26, 2025 Complaint investigation Records & paperwork
Reporting requirements §101212(d)
Based on interview, and record review, the licensee did not comply with the section cited above, staff failed to report unusual incident that occurred potential health, safety or personal rights risk to children in care.
Plan of correction due Sep 26, 2025
Type B Aug 26, 2025 Complaint investigation Caregiver conduct
Personal rights §101223(a)(1)
Based on interview, and record review, the licensee did not comply with the section cited above, staff S1 called Child C1 dumb that occurred potential health, safety or personal rights risk to children in care.
Plan of correction due Sep 26, 2025
Type A Feb 7, 2025 Complaint investigation Caregiver conduct
Personal rights §101223(a)(3)
(3)To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule... This regulation was not met as evidence by: Licensee to conduct an all-staff meeting to review and discuss personal rights regulations and ways to properly handle children in care. Based on interviews the facility did not comply with the section above, staff handled children in a rough manner, which poses and immediate health, safety, or personal rights risk to children in care. Agenda with all staff signatures to be sent to CCL via email to LPA Danielson at kayla.danielson@dss.ca.gov by 02/14/2025.
Plan of correction due Feb 7, 2025
Type B Feb 7, 2025 Complaint investigation Caregiver conduct
Personal rights §101223(a)(1)
(a) The licensee shall ensure that each child is accorded the following personal rights:(1) To be accorded dignity in his/her personal relationships with staff and other persons. This regulation was not met as evidence by: Licensee to conduct an all-staff meeting to review and discuss personal rights regulations and ways to speak about children in care in a positive and professional manner. Address ensuring each child is accorded dignity in their relationship to staff. Based on interviews, the facility did not comply with the section cited above towards children in care speaking negatively about them in front of them which poses and immediate health, safety, or personal rights risk to children in care. Agenda with all staff signatures to be sent to CCL via email to LPA Danielson at kayla.danielson@dss.ca.gov by 02/14/2025.
Plan of correction due Feb 7, 2025
Type B Feb 7, 2025 Complaint investigation Caregiver conduct
Personal rights §101223(a)(3)
101223(a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from... humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature... This regulation was not met as evidence by: Licensee to conduct an all-staff meeting to review and discuss personal rights regulations and ways to communicate with children in a positive way. Based on interviews and documents obtained, the facility did not comply with the section cited above in that staff yell at daycare children in care which poses and immediate health, safety, or personal rights risk to children in care. 8 Agenda with all staff signatures to be sent to CCL via email to LPA Danielson at kayla.danielson@dss.ca.gov by 02/14/2025.
Plan of correction due Feb 7, 2025
Type A Feb 2, 2024 Case management visit (incident) Supervision
Care and supervision §101229(a)(1)
Based on interviews, staff failed to provide direct supervision of three children on 1/29/24. This poses an immediate health, safety or personal rights risk to persons in care. Director states she implemented a policy to have a staff positioned at the back of the play yard while children are playing on the playground. The director will have all staff review regulation 101229 and send proof to CCL by 2/3/24.
Plan of correction due Feb 3, 2024
Show 17 older citations
Type B Feb 2, 2024 Inspection Training & qualifications
Mandated reporter training §1596.8662(b)(1)
Based on record review, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Feb 16, 2024
Type B Feb 2, 2024 Inspection Training & qualifications
Staff health screening and personnel requirements §101216(g)(1)
Based on record review, the licensee did not comply with the section cited above, which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Feb 16, 2024
Type A Oct 12, 2023 Complaint investigation Building & playground safety
Buildings and grounds §101238(a)
based upon MW1 statement, the trees on the property were hazardous. This poses an immediate risk to children in care. The licensee had one tree removed and the other trees were trimmed. The licensee stated she will send the name of the tree company that completed the work. The director stated she will discuss a maintenance plan for the trees. nicolette.cunningham@dss.ca.gov
Plan of correction due Oct 13, 2023
Type B Aug 2, 2023 Complaint investigation Caregiver conduct
Personal rights §101223(A)
3 The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature. Based on interviews, Staff 1 did not comply with the section cited above with one out of twelve children which poses an immediate health, safety or personal rights risk to children in care 1 The director stated she will meet with staff and discuss childrens personal rights. The director stated she will e-mail meeting notes by 8/9/23.
Plan of correction due Aug 9, 2023
Type A Jun 29, 2023 Complaint investigation Building & playground safety
Buildings and grounds §101238
based on observations, the facility is not sanitary, which poses an immediate health, safety, and personal rights risk to children in care. The director stated she plans to meet with the licensee and prepare a cleaning plan/schedule. nicolette.cunningham@dss.ca.gov
Plan of correction due Jun 30, 2023
Type A Jun 29, 2023 Case management visit (incident) Caregiver conduct
Personal rights §101223(a)
based on witness statements, Staff did not comply with the section cited above, which poses an immediate health, safety, and personal rights risk to children in care. This is a repeat citation. 1 The director will meet with the licensee and prepare a plan to ensure staff assist children with toileting needs. nicolette.cunningham@dss.ca.gov
Plan of correction due Jun 30, 2023
Type A May 25, 2023 Complaint investigation Caregiver conduct
Personal rights §101223(a)(4)
The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature. Based on interviews, Staff 1 did not comply with the section cited above with two out of ten children which poses an immediate health, safety or personal rights risk to children in care. Director states Staff 1 is no longer working at the facility. The director has provided training on how to redirect children when needed. The director will send meeting notes from training. nicolette.cunningham@dss.ca.gov Request Denied
Plan of correction due May 26, 2023
Type A May 25, 2023 Complaint investigation Caregiver conduct
Personal rights §101223(a)(2)
based on witness statements, Staff 1 did not comply with the section cited above, which poses an immediate health, safety, and personal rights risk to children in care. 1 Director states Staff 1 is no longer working at the facility. The director has provided training on how to assist children with toileting. The director will send meeting notes from training. nicolette.cunningham@dss.ca.gov Request Denied
Plan of correction due May 26, 2023
Type A May 25, 2023 Complaint investigation Supervision
Care and supervision §101229(a)(1)
Based on interviews, Staff 1 was observed focusing on their cell phone instead of visually supervising children. Director states Staff 1 is no longer working at the facility. The director will have staff watch supervision video on CCL website and send notes varifying. The director will send meeting notes from training. nicolette.cunningham@dss.ca.gov This poses an immediate health, safety or personal rights risk to persons in care.
Plan of correction due May 26, 2023
Type B May 25, 2023 Case management visit (deficiencies) Caregiver conduct
Personal rights §101223(a)(2)
multiple statements that Staff 1 yelled at children in care, which poses a potential Health and Safety risk to children in care. Director states Staff 1 is no longer working at the facility. The director will hold a meeting and discuss communication with children and staff. The director will send meeting notes from training. nicolette.cunningham@dss.ca.gov
Plan of correction due May 31, 2023
Type B May 25, 2023 Case management visit (deficiencies) Records & paperwork
Reporting requirements §101212(d)(1)(C)
the director admission and lack of reports for at least 2 reportable incidents. Which poses/posed a potential Health and Safety risk to children in care. 1 The director will meet with the licensee and prepare a plan to report incidents. nicolette.cunningham@dss.ca.gov
Plan of correction due Jun 7, 2023
Type A Aug 25, 2022 Complaint investigation Supervision
Care and supervision §101229(a)(1)
Based on interviews and written documentation. Which poses an immediate Health and Safety risk to children in care. 8 The Director agrees to send a copy of the staff training explaining how visual supervision shall be maintained and a list of staff that received the training. Due by Sept 2nd. This violation must be provided to parents who sign LIC9224 by the next day of care
Plan of correction due Aug 25, 2022
Type A Aug 25, 2022 Complaint investigation Caregiver conduct
Personal rights §101223(a)(2)
Based on interviews and written documentation. Which poses an immediate Health and Safety risk to children in care. 8 This violation must be provided to parents who sign LIC9224 by the next day of care
Plan of correction due Sep 2, 2022
Type B Aug 25, 2022 Complaint investigation Records & paperwork
Reporting requirements §101212(d)(1)(C)
the director admission and lack of reports for at least 5 reportable incidents. Which poses/posed a potential Health and Safety risk to children in care. 8 of the reporting requirements due 9/2/22
Plan of correction due Sep 2, 2022
Type B Mar 11, 2022 Complaint investigation Caregiver conduct
Personal rights §101223(a)(1)
as based on interviews. Which poses/posed a potential Health and Safety risk to children in care 8 The director agrees to send an unusual incident report if it is necessary to limit childrens physical movement to keep children from being injured.
Plan of correction due Mar 18, 2022
Type B Oct 4, 2021 Inspection Training & qualifications
Staff health screening and personnel requirements §101216(f)
Based on the files reviewed during the inspection three out of the three files that were reviewed had expired First Aid/CPR.
Plan of correction due Oct 11, 2021
Type B Oct 4, 2021 Inspection Health & medication
Children's immunizations §101220.1(g)
Based on LPA Mendez's observation, LPA Mendez reviewed 5 out of 34 children's files were missing Immunization Records from their files.
Plan of correction due Oct 6, 2021

Complaint investigations

Substantiated Jan 21, 2026 Complaint investigation received Jan 20, 2026
Substantiated allegation:
Staff failed to provide Copy of the Accusation Summary indicating the Department’s intent to revoke the license of this child care center to parents.
2 citations issued during this investigation, listed under Citations.
Substantiated Aug 26, 2025 Complaint investigation received Aug 18, 2025
Substantiated allegations:
Staff handled day care children in a rough manner
Staff spoke inappropriately to day care children
staff failed to report an unusual incident as required
3 citations issued during this investigation, listed under Citations.
Not substantiated Jul 15, 2025 Complaint investigation received Apr 9, 2025
The state did not substantiate this complaint, so its allegations are not shown.
Substantiated Feb 7, 2025 Complaint investigation received Dec 13, 2024
Substantiated allegations:
Staff yell at daycare children in care.
Daycare child was not accorded dignity in their relationship with staff.
Staff handle daycare children in a rough manner.
3 citations issued during this investigation, listed under Citations.
Not substantiated Feb 7, 2025 Complaint investigation received Nov 6, 2024
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiated Nov 1, 2024 Complaint investigation received Aug 26, 2024
The state did not substantiate this complaint, so its allegations are not shown.
Substantiated Oct 12, 2023 Complaint investigation received Sep 12, 2023
Substantiated allegation:
Hazardous trees on property
1 citation issued during this investigation, listed under Citations.
Not substantiated Sep 11, 2023 Complaint investigation received Jun 23, 2023
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiated Aug 30, 2023 Complaint investigation received Jun 7, 2023
The state did not substantiate this complaint, so its allegations are not shown.
Substantiated Aug 2, 2023 Complaint investigation received Mar 14, 2023
Substantiated allegation:
Staff handled child in a rough manner.
1 citation issued during this investigation, listed under Citations.
Substantiated Jun 29, 2023 Complaint investigation received Jun 23, 2023
Substantiated allegation:
Facility is unsanitary
1 citation issued during this investigation, listed under Citations.
Substantiated May 25, 2023 Complaint investigation received Feb 6, 2023
Substantiated allegations:
Facility staff handled child in a rough manner.
Facility staff did not assist child with toileting as needed.
Facility staff not providing visual supervision to children at all times.
3 citations issued during this investigation, listed under Citations.
Substantiated Aug 25, 2022 Complaint investigation received May 2, 2022
Substantiated allegations:
Lack of supervision led to daycare children engaging in inappropriate sexual behavior
Facility failed to report unusual incidents
3 citations issued during this investigation, listed under Citations.
Substantiated Mar 11, 2022 Complaint investigation received Oct 7, 2021
Substantiated allegation:
Inappropriate discipline
1 citation issued during this investigation, listed under Citations.

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About this center

Licensed capacity 30 children
License type Child care center (preschool)
License status Licensed
Licensed since Jul 28, 2020
Licensee Stephanie Horst
Administrator Lisa O'Neal
Phone (530) 221-6488
State facility # 455407758
Parent reviews Google Maps reviews
Not checked by Daycare Record

Other licenses at this address

Common questions

Does Bright Futures Childrens Center II take infants?

Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).

Has Bright Futures Childrens Center II had any serious violations?

California issued 13 Type A citations since 2021, its most serious category. The most recent was on Jan 21, 2026. Each citation is listed in full above.

Have there been complaints about Bright Futures Childrens Center II?

California investigated 14 complaints since 2021 and substantiated 9. Allegations are shown only for substantiated complaints.

How does Bright Futures Childrens Center II compare with other daycares in Redding?

It is tied for #37 of 39 centers in Redding by weighted citations per inspection, and has more citations per inspection than 99% of California licensed centers with enough inspection history to compare.

When was Bright Futures Childrens Center II last inspected?

Aug 26, 2026. No citations were issued during that visit.

How much does Bright Futures Childrens Center II cost?

California does not publish individual centers’ prices, so ask Bright Futures Childrens Center II for its current tuition. For comparison, the median full-time price at licensed centers in Shasta County, which includes Redding, was $775 a month for preschoolers (about $980 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Bright Futures Childrens Center II?

The licensee is Stephanie Horst, and the administrator listed with the state is Lisa O'Neal.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 455407758 on the California Care Facility Search. Data refreshed Oct 3, 2026.

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