Daycare RecordChild care inspection records

Bright Horizons At Garner

2275 No. Loop Road, Alameda, CA 94502 · Alameda County
4 substantiated complaintsChild care center (preschool)

Bright Horizons At Garner is a licensed child care center in Alameda, CA, licensed for up to 174 children and serving preschool-age children. It has held its California license since 2002. Since February 2021, state licensing staff have inspected it 4 times and investigated 5 complaints, 4 of them substantiated. The state issued 7 citations, 1 of them Type A (the most serious), most often for caregiver conduct (3 of 7). None came in the last 12 months. Measured by weighted citations per inspection, it is #21 of 32 centers in Alameda and has more citations per inspection than 84% of California licensed centers.

Inspection record

More citations than 84%of 10,948 California licensed centers, per inspection, weighted by severity. More citations than most
#21 of 32 centers in Alameda
1Type A citations
6Type B citations
4Inspections
4 of 5Complaints substantiated
7 citations from 15 state visits since Feb 8, 2021 · 0 in the last 12 months · last inspected Dec 11, 2025

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Dec 11, 2025 · Inspection · no citationJan 29, 2025 · Inspection · no citationJan 29, 2025 · Report/investigation · no citationAug 5, 2024 · Report/investigation · no citationMar 13, 2024 · Report/investigation · no citationNov 30, 2023 · Report/investigation · citation foundNov 17, 2023 · Report/investigation · no citationNov 15, 2023 · Report/investigation · citation foundJul 12, 2023 · Report/investigation · citation foundJul 12, 2023 · Report/investigation · citation foundJul 12, 2023 · Report/investigation · citation foundApr 7, 2023 · Report/investigation · citation foundFeb 13, 2023 · Report/investigation · citation foundFeb 9, 2023 · Inspection · no citationMay 19, 2022 · Inspection · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Caregiver conduct3
Supervision1
Staff ratios1
Records & paperwork1
Building & playground safety1

Citations, newest first

Type BNov 30, 2023Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
Based on LPA observations and interviews staff placed a 3 inch wide circular log ontop of a child's back during naptime to help assist with her sleeping issues. This poses a potential risk to health and safety of children in care.
Plan of correction due Nov 30, 2023
Type ANov 15, 2023Complaint investigationSupervision
Care and supervision §101229(a)(1)
Responsibility for Providing Care and Supervision- No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement has not 1 The center will provide a date for an all staff training in regards to supervision. The Director will come up a system for all teachers during transition times to ensure all children are accounted for then send to CCL by POC. been met as evidence by: Based on interviews, and documnents submitted by the center a child was left alone in the classroom which is an immediate risks to children in care. 8
Plan of correction due Nov 16, 2023
Type BJul 12, 2023Complaint investigationStaff ratios
Capacity limits §101161(a)
101161(a) Limitations on Capacity and Ambulatory Status. The licensee shall not exceed the conditions, limitations and capacity specified in the license. This requirement has not been met as evidence by. 1 The center will come up with a plan to ensure no kids will be co-mingled at any time while in care. Then send the plan to CCL by POC date. Based on observations the center had preschool children and school age on the yard which is a potential risk to children in care. 8
Plan of correction due Jul 26, 2023
Type BJul 12, 2023Complaint investigationRecords & paperwork
Reporting requirements §101212(d)
Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. In addition, written report containing the information 1 The center will review reporting requirements regulations and send a statement of understanding to CCL by POC date. specified in (d)(2) below shall be submitted to the Department within seven days following the occurrence of such event. Based on interviews an incident was not reported to licensing which is a safety risk to children in care. 8
Plan of correction due Jul 26, 2023
Type BJul 12, 2023Case management visit (lead testing/exceedance)Building & playground safety
Lead in drinking water §101700.3(b)(1)
California Lead Action Level at Child Care Centers; A result with values of 5.5 ppb or greater shall be deemed an Action Level Exceedance. This requirement has not been met as evidence by: 1 The center will come up with a plan to repair or replace the faucet and retest to meet the requirements *Center has been retested and is within the limits. Citation has been cleared. LPA reviewed the lead analyses and observed an exceedance in one of the faucets, which is a potential health and safety risk to children in care. 8
Plan of correction due Jul 19, 2023
Type BApr 7, 2023Case management visit (incident)Caregiver conduct
Personal rights §101223(a)(1)
Based on interview, the teacher violated the children's personal rights which poses a potential safety risk to children in care.
Plan of correction due May 5, 2023
Type BFeb 13, 2023Case management visit (incident)Caregiver conduct
Personal rights §101223(a)(1)
Based on interview, the teachers violated the children's personal rights which poses a potential safety risk to children in care.
Plan of correction due Mar 13, 2023

Complaint investigations

Not substantiatedAug 5, 2024Complaint investigationreceived May 20, 2024
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedNov 30, 2023Complaint investigationreceived Sep 14, 2023
Substantiated allegation:
Personal Rights ~ Facility used a log to act as a weighted blanket during nap time.
1 citation issued during this investigation, listed under Citations.
SubstantiatedNov 15, 2023Complaint investigationreceived Nov 13, 2023
Substantiated allegation:
Child left unattended
1 citation issued during this investigation, listed under Citations.
SubstantiatedJul 12, 2023Complaint investigationreceived May 31, 2023
Substantiated allegation:
Staff are co-mingling day care children.
1 citation issued during this investigation, listed under Citations.
SubstantiatedJul 12, 2023Complaint investigationreceived Jun 5, 2023
Substantiated allegation:
Facility did not report an incident to licensing.
1 citation issued during this investigation, listed under Citations.

About this center

Licensed capacity174 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceJan 7, 2002
LicenseeBright Horizons Children's Centers LLC
AdministratorChantel Pratt
Phone(510) 769-5437
State facility #013415928

Common questions

Does Bright Horizons At Garner take infants?

Not under this license, which covers preschool-age children.

Has Bright Horizons At Garner had any serious violations?

California issued 1 Type A citation since 2021, its most serious category. The most recent was on Nov 15, 2023, for care and supervision. Each citation is listed in full above.

Have there been complaints about Bright Horizons At Garner?

California investigated 5 complaints since 2021 and substantiated 4. Allegations are shown only for substantiated complaints.

How does Bright Horizons At Garner compare with other daycares in Alameda?

It is #21 of 32 centers in Alameda by weighted citations per inspection, and has more citations per inspection than 84% of California licensed centers with enough inspection history to compare.

When was Bright Horizons At Garner last inspected?

Dec 11, 2025. No citations were issued during that visit.

How much does Bright Horizons At Garner cost?

California does not publish individual centers’ prices, so ask Bright Horizons At Garner for its current tuition. For comparison, the median full-time price at licensed centers in Alameda County, which includes Alameda, was $1,547 a month for preschoolers (about $1,950 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Bright Horizons At Garner?

The licensee is Bright Horizons Children's Centers LLC, and the administrator listed with the state is Chantel Pratt.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 013415928 on the California Care Facility Search. Data refreshed Oct 2, 2026.