Daycare RecordChild care inspection records

Bright Star Group LLC.

28 Maxwell Ct., Santa Rosa, CA 95401 · Sonoma County
4 Type A citations in last 12 months2 substantiated complaintsChild care center (single license, multiple age groups)

Bright Star Group LLC. is a licensed child care center in Santa Rosa, CA, licensed for up to 45 children and serving children in more than one age group. It has held its California license since 2025. Since February 2021, state licensing staff have inspected it 0 times and investigated 2 complaints, 2 of them substantiated. The state issued 12 citations, 4 of them Type A (the most serious), most often for caregiver conduct (4 of 12). 12 citations came in the last 12 months, including 4 Type A. It has too few inspections so far for a statewide comparison.

Inspection record

Not enough historyCalifornia has inspected this center 0 times since Feb 8, 2021. Centers are compared once they have at least 2 inspections.
4Type A citations
8Type B citations
0Inspections
2 of 2Complaints substantiated
12 citations from 6 state visits since Feb 8, 2021 · 12 in the last 12 months · last inspected —

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Sep 10, 2026 · Report/investigation · citation foundSep 10, 2026 · Report/investigation · citation foundSep 10, 2026 · Report/investigation · citation foundJun 22, 2026 · Report/investigation · citation foundAug 19, 2025 · Report/investigation · no citationJul 23, 2025 · Report/investigation · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Caregiver conduct4
Records & paperwork2
Staff ratios2
Health & medication1
Building & playground safety1
Background checks1
Other standards1

Citations, newest first

Type ASep 10, 2026Complaint investigationHealth & medication
Health and Safety for Day Care Centers §1596.99(c)(3)
Based on interviews with two former staff, S2 and S4, on two separate occasions a child was found outside the facility’s front door unsupervised, between February and May of 2026, which poses an immediate personal rights or health and safety risk to the children in care. 8 Statement and plan will be sent to LPA Strother's email: amy.strother@dss.ca.gov by 09/11/26.
Plan of correction due Sep 11, 2026
Type BSep 10, 2026Complaint investigationRecords & paperwork
Admission procedures and parents' rights §101218.1(b)(1)
Based on interviews there were multiple examples of signs up in the facility relaying the message that parents were to wait in the school entry and not enter the classrooms, which poses a potential personal rights or health and safety risk to the children in care. S3 will submit dated and signed statement to LPA's email: amy.strother@dss.ca.gov by 09/24/26
Plan of correction due Sep 24, 2026
Type BSep 10, 2026Complaint investigationStaff ratios
Preschool program with toddler component §101216.4(a)(2)
Based on interviews and observation on 09/10/26, toddler and preschool children were co-mingled inside preschool classrooms and preschool yard on multiple occasions, which poses a potential personal rights or health and safety risk to the children in care. 8 S3 will submit the updated admission agreement for C5 and C6 to LPA Strother by 09/24/26 by email: amy.strother@dss.ca.gov
Plan of correction due Sep 24, 2026
Type BSep 10, 2026Complaint investigationBuilding & playground safety
Fixtures, furniture, equipment and supplies §101239(m)(1)
Based on LPAs tour of the preschool play yard on 06/22/26 there were multiple toys available to children that were broken with sharp areas or had small parts available to toddlers, which poses a potential personal rights or health and safety risk to the children in care. 8 An outline of staff training content will be provided to LPA Strother by email: amy.strother@dss.ca.gov by 09/24/26
Plan of correction due Sep 24, 2026
Type BSep 10, 2026Complaint investigationRecords & paperwork
Children's records §101221(a)
Based on interview, Desor stated the Directors were responsible for children’s records, one former Director stated that Desor was responsible for the children’s records and one Director stated that Desor told them that files were missing immunization records. One parent stated that their child’s record was not complete, which poses a potential personal rights or health and safety risk to the children in care. 8 S3's plan and changes to written job description will be sent to LPA Strother's email: amy.strother@dss.ca.gov by 09/24/26
Plan of correction due Sep 24, 2026
Type BSep 10, 2026Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
Based on observations on 06/22/26 the changing mat could not be thoroughly sanitized between diaper changes. Based on interviews conducted staff “sanitized” the diaper mat with diaper wipes, and staff did not change their gloves between diaper changes or did not wash their hands between diaper changes, which poses a potential personal rights or health and safety risk to the children in care. 8 S3 will submit the diaper changing procedure and a photo of the posted steps to LPA Strother by 09/24/26, to LPA's email: amy.strother@dss.ca.gov
Plan of correction due Sep 24, 2026
Type BSep 10, 2026Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
Based on interviews multiple children, came home from the facility with fecal matter on their skin, due to not being thoroughly wiped during diaper changes or a rash due to not getting the required assistance with toileting, which poses a potential personal rights risk or health and safety risk to the children in care.
Plan of correction due Sep 24, 2026
Type BSep 10, 2026Case management visit (deficiencies)Staff ratios
Preschool program with toddler component §101216.4(a)
Based on file review and interview, S2 was the acting toddler teacher and did not possess the required units related to the care of infants, which poses a potential personal rights or health and safety risk to the children in care. 8 Statement will be submitted by email to amy.strother@dss.ca.gov by 09/24/26.
Plan of correction due Sep 24, 2026
Type AJun 22, 2026Case management visit (other)Caregiver conduct
Personal rights §101223(a)(3)
Based on record review of video submitted by the facility, S1 was observed handling children C3 and C4 roughly on 06/12/26, which poses an immediate Health, Safety, or Personal Rights risk to persons in care. 8 Send signed statements and plan for staff to LPA Strother: amy.strother@dss.ca.gov
Plan of correction due Jun 23, 2026
Type AJun 22, 2026Case management visit (other)Caregiver conduct
Personal rights §101223(a)(1)
Based on record review of video submitted by the facility, on 06/12/26 S1 and S2 did not respond to child C1 in a timely manner, when C1 was hit on the head with a wooden block, which poses an immediate Health, Safety, or Personal Rights risk to persons in care. 8 Send signed statements and plan for staff to LPA Strother: amy.strother@dss.ca.gov
Plan of correction due Jun 23, 2026
Type AJun 22, 2026Case management visit (other)Background checks
Criminal record clearance §101170(e)(1)
Based on observation, record review, and interview the licensee did not ensure that new Director (D1) had an eligible clearance or exemption prior to beginning employment on 06/15/26, working at the facility on 06/15/26 – 06/18/26 & 06/22/26, which poses an immediate Health, Safety, or Personal Rights risk to persons in care. 8 S3 will submit a written procedure for the hiring process to include follow up to ensure staff have an eligible clearance or criminal record excemption prior to their first day of employment by accessing Guardian or calling the Santa Rosa Regional office. amy.strother@dss.ca.gov
Plan of correction due Jun 23, 2026
Type BJun 22, 2026Case management visit (other)Other standards
Current roster of children provided care in facility required §1596.841
Based on interview at 9:18am, facility representative S3 stated that she does not have a roster of children in care or a completed form LIC9040, which poses a potential health, safety or personal rights risk to persons in care. 8 S3 will submit a written statement of how she will ensure the LIC9040 roster of children in care will remain current. send to email: amy.strother@dss.ca.gov
Plan of correction due Jun 29, 2026

Complaint investigations

SubstantiatedSep 10, 2026Complaint investigationreceived Jun 15, 2026
Substantiated allegations:
Licensee does not permit parents to enter and inspect the facility.
Staff co-mingle children in care.
Licensee does not ensure toys are maintained in good condition.
Licensee does not ensure day care children's files are complete.
Staff leave children unattended.
Staff do not provide a safe, clean and sanitary environment for children.
6 citations issued during this investigation, listed under Citations.
SubstantiatedSep 10, 2026Complaint investigationreceived Jun 16, 2026
Substantiated allegation:
Staff not properly cleaning daycare child during diaper changes.
1 citation issued during this investigation, listed under Citations.

About this center

Licensed capacity45 children
License typeChild care center (single license, multiple age groups)
License statusLicensed
Licensed sinceSep 16, 2025
LicenseeBright Star Preschool LLC
AdministratorAlexandra Beerli
Phone(707) 217-4032
State facility #493010863

Common questions

Has Bright Star Group LLC. had any serious violations?

California issued 4 Type A citations since 2021, its most serious category. The most recent was on Sep 10, 2026, for health and safety for day care centers. Each citation is listed in full above.

Have there been complaints about Bright Star Group LLC.?

California investigated 2 complaints since 2021 and substantiated 2. Allegations are shown only for substantiated complaints.

How much does Bright Star Group LLC. cost?

California does not publish individual centers’ prices, so ask Bright Star Group LLC. for its current tuition. For comparison, the median full-time price at licensed centers in Sonoma County, which includes Santa Rosa, was $1,610 a month for infants (about $2,030 today), $1,150 a month for preschoolers (about $1,450 today) and $830 a month for school-age children (about $1,050 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Bright Star Group LLC.?

The licensee is Bright Star Preschool LLC, and the administrator listed with the state is Alexandra Beerli.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 493010863 on the California Care Facility Search. Data refreshed Oct 2, 2026.