Daycare RecordChild care inspection records

Caring Hearts Child Development Center LLC

1558 W Baseline St, San Bernardino, CA 92411 · San Bernardino County
4 substantiated complaintsChild care center (preschool)

Caring Hearts Child Development Center LLC is a licensed child care center in San Bernardino, CA, licensed for up to 34 children and serving preschool-age children. It has held its California license since 2022. Since February 2021, state licensing staff have inspected it 4 times and investigated 5 complaints, 4 of them substantiated. The state issued 9 citations, 3 of them Type A (the most serious), most often for caregiver conduct (5 of 9). 1 citation came in the last 12 months. Measured by weighted citations per inspection, it is #65 of 71 centers in San Bernardino and has more citations per inspection than 92% of California licensed centers.

Inspection record

More citations than 92%of 10,948 California licensed centers, per inspection, weighted by severity. Among the most cited
#65 of 71 centers in San Bernardino
3Type A citations
6Type B citations
4Inspections
4 of 5Complaints substantiated
9 citations from 21 state visits since Feb 8, 2021 · 1 in the last 12 months · last inspected Jun 1, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Aug 3, 2026 · Report/investigation · no citationJul 27, 2026 · Report/investigation · no citationJun 1, 2026 · Inspection · no citationMar 13, 2026 · Report/investigation · citation foundAug 7, 2025 · Report/investigation · citation foundAug 7, 2025 · Report/investigation · citation foundAug 7, 2025 · Report/investigation · no citationMay 21, 2025 · Inspection · no citationApr 11, 2025 · Report/investigation · citation foundApr 2, 2025 · Report/investigation · citation foundNov 6, 2024 · Report/investigation · no citationSep 26, 2024 · Report/investigation · no citationSep 4, 2024 · Report/investigation · no citationJun 5, 2024 · Report/investigation · citation foundMar 27, 2024 · Inspection · citation foundFeb 9, 2024 · Report/investigation · no citationJan 23, 2024 · Report/investigation · citation foundNov 9, 2023 · Report/investigation · no citationMay 24, 2023 · Inspection · no citationJul 18, 2022 · Report/investigation · no citationJun 24, 2022 · Report/investigation · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Caregiver conduct5
Building & playground safety2
Health & medication1
Training & qualifications1

Citations, newest first

Type BMar 13, 2026Case management visit (deficiencies)Caregiver conduct
Personal rights §101223(a)(3)
Based on interview and UIR submission, Staff lifted a child from the floor improperly, they lost their grip, resulting in the child falling backwards, bumping their head on the floor. This poses and potential health/safety and personal rights risk to children in care. 8 LPA obtained training materials and staff sign in sheets for attendance. The documents collected today will satisfy as proof of corrections for this deficiency. The Type B deficiency will be cleared during this visit.
Plan of correction due Mar 13, 2026
Type BAug 7, 2025Complaint investigationCaregiver conduct
Personal rights §101223(a)(3)
Based on record review and interviews, the facility did not provide a child with adequate diapering changing on at least one occasion during the week of 04/20/25. A staff member left a wet diaper on a child, twice in one hour, which poses a potential health, safety or personal rights risk to persons in care. 8 submitting a copy of diapering training participants to Community Care Licensing by 08/28/25.
Plan of correction due Aug 28, 2025
Type BAug 7, 2025Case management visit (deficiencies)Building & playground safety
Outdoor activity space §101238.2(b)(1)
Based on interviews and LPA observation, the facility did not provide a shaded rest area for children during outdoor activities, on at least one occasion during the week of June 09, 2025, which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Aug 28, 2025
Type AApr 11, 2025Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
Based on interviews conducted, review of documents, and review of video footage, a staff member forcibly grabbed a child several times causing an injury, which is an immediate risk to health and safety and personal rights of children in care. 8 Plan of correction cleared during inspection.
Plan of correction due Apr 11, 2025
Type AApr 2, 2025Case management visit (incident)Caregiver conduct
Personal rights §101223(a)(3)
Based on interviews conducted and review of video footage, a staff member forcibly grabbed a child several times causing a mark around their wrist, which is an immediate risk to health and safety and personal rights of children in care. 8 Childrens Personal Rights in Child Care Video www.ccld.childcarevideos.org
Plan of correction due Apr 3, 2025
Type BJun 5, 2024Complaint investigationBuilding & playground safety
Buildings and grounds §101238(a)
Facility will submit proof (pictures) of cleaned areas identified with debris to the department by
Plan of correction due Jun 10, 2024
Type BMar 27, 2024InspectionHealth & medication
Staff immunizations §1596.7995(a)(1)
Based on observation and record review, the licensee did not comply with the section cited above in one out of two staff files reviewed. Staff #1 did not have immunization records for review, which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Apr 29, 2024
Type BMar 27, 2024InspectionTraining & qualifications
Staff health screening and personnel requirements §101216(g)(1)
Based on observation and record review, the licensee did not comply with the section cited above in one out of two staff files reviewed. Staff #1 did not have health screeing (LIC503) or records of TB test results for review, which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Apr 29, 2024
Type AJan 23, 2024Complaint investigationCaregiver conduct
Personal rights §101223(a)(3)
Based on observations of video evidence and relevant witness statements This ia an immediate health and safety risk and personal rights risk to children in care. 8 On or before the stated POC date of 01/30/2024. Once training has been conducted, Facility will submit staff acknowledgement/signatures of proof of training to LPA at a later date.
Plan of correction due Jan 30, 2024

Complaint investigations

SubstantiatedAug 7, 2025Complaint investigationreceived Jun 6, 2025
Substantiated allegation:
Personal Rights: Staff left day-care children in soiled diapers.
1 citation issued during this investigation, listed under Citations.
Not substantiatedAug 7, 2025Complaint investigationreceived Jun 6, 2025
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedApr 11, 2025Complaint investigationreceived Apr 7, 2025
Substantiated allegations:
Personal Rights - Staff caused injuries to day care child
Personal Rights - Staff handled day care child in a rough manner
1 citation issued during this investigation, listed under Citations.
SubstantiatedJun 5, 2024Complaint investigationreceived May 23, 2024
Substantiated allegation:
Facility is dirty.
1 citation issued during this investigation, listed under Citations.
SubstantiatedJan 23, 2024Complaint investigationreceived Dec 11, 2023
Substantiated allegation:
Personal Rights-Staff handled daycare child in a rough manner
1 citation issued during this investigation, listed under Citations.

About this center

Licensed capacity34 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceJul 19, 2022
LicenseeCaring Hearts Child Development Center LLC
AdministratorSophia Gillyard
Phone(909) 571-5499
State facility #364846217

Other licenses at this address

Common questions

Does Caring Hearts Child Development Center LLC take infants?

Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).

Has Caring Hearts Child Development Center LLC had any serious violations?

California issued 3 Type A citations since 2021, its most serious category. The most recent was on Apr 11, 2025, for personal rights. Each citation is listed in full above.

Have there been complaints about Caring Hearts Child Development Center LLC?

California investigated 5 complaints since 2021 and substantiated 4. Allegations are shown only for substantiated complaints.

How does Caring Hearts Child Development Center LLC compare with other daycares in San Bernardino?

It is #65 of 71 centers in San Bernardino by weighted citations per inspection, and has more citations per inspection than 92% of California licensed centers with enough inspection history to compare.

When was Caring Hearts Child Development Center LLC last inspected?

Jun 1, 2026. No citations were issued during that visit.

How much does Caring Hearts Child Development Center LLC cost?

California does not publish individual centers’ prices, so ask Caring Hearts Child Development Center LLC for its current tuition. For comparison, the median full-time price at licensed centers in San Bernardino County, which includes San Bernardino, was $835 a month for preschoolers (about $1,050 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Caring Hearts Child Development Center LLC?

The licensee is Caring Hearts Child Development Center LLC, and the administrator listed with the state is Sophia Gillyard.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 364846217 on the California Care Facility Search. Data refreshed Oct 2, 2026.