Daycare RecordChild care inspection records

Cottontail Preschool

471 E Street, Chula Vista, CA 91910 · San Diego County
3 substantiated complaintsChild care center (preschool)

Cottontail Preschool is a licensed child care center in Chula Vista, CA, licensed for up to 49 children and serving preschool-age children. It has held its California license since 2013. Since February 2021, state licensing staff have inspected it 2 times and investigated 6 complaints, 3 of them substantiated. The state issued 8 citations, 0 of them Type A (the most serious), most often for caregiver conduct (3 of 8). None came in the last 12 months. Measured by weighted citations per inspection, it is #67 of 72 centers in Chula Vista and has more citations per inspection than 93% of California licensed centers.

Inspection record

More citations than 93%of 10,948 California licensed centers, per inspection, weighted by severity. Among the most cited
#67 of 72 centers in Chula Vista
0Type A citations
8Type B citations
2Inspections
3 of 6Complaints substantiated
8 citations from 12 state visits since Feb 8, 2021 · 0 in the last 12 months · last inspected Mar 9, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Mar 9, 2026 · Inspection · no citationDec 5, 2025 · Report/investigation · no citationSep 3, 2025 · Report/investigation · citation foundSep 3, 2025 · Report/investigation · citation foundJul 22, 2024 · Report/investigation · citation foundJun 14, 2024 · Report/investigation · citation foundJun 14, 2024 · Report/investigation · citation foundJun 14, 2024 · Report/investigation · no citationApr 5, 2024 · Report/investigation · no citationJan 25, 2023 · Report/investigation · no citationJan 25, 2023 · Inspection · no citationDec 9, 2022 · Report/investigation · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Caregiver conduct3
Training & qualifications2
Staff ratios2
Other standards1

Citations, newest first

Type BSep 3, 2025Complaint investigationTraining & qualifications
Teacher qualifications and duties §101216.1(c)(1)
Based on records reviewed and interviews conducted, the licensee did not comply with the section cited above in that S3 was not a fully qualified teacher and was left to supervise an aide on multiple occasions, which poses a potential health, safety or personal rights risk to children in care. 8 be submitted to the San Diego Child Care Regional Office by 09/12/2025.
Plan of correction due Sep 3, 2025
Type BSep 3, 2025Case management visit (deficiencies)Training & qualifications
Teacher aide qualifications §101216.2(d)
Based on LPA observation and staff interviews, the licensee did not comply with the section cited above in 21 children were present with the director and one unqualified aide. Three (3) out of 21 children were napping on their cots. The director stated that (S1) was on break and would be returning shortly. (S1) returned approximately 20 minutes later, which poses a potential health, safety or personal rights risk to children in care. 8 exceed the licensed capacity at any given time. Proof of staff qualifications and a written plan describing how the facility will maintain compliance with staffing and capacity requirements has been submitted by the director.
Plan of correction due Sep 3, 2025
Type BJul 22, 2024Case management visit (other)Other standards
Activities and napping §101230(c)
interviews conducted indicating that on more than one occasion, one staff member has cared for more than 24 napping children. This may pose a threat to the health and safety of children in care.
Plan of correction due Jul 26, 2024
Type BJun 14, 2024Complaint investigationStaff ratios
Teacher-child ratio §101216.3(a)
at least two staff members Director Matthews states that she will hold an all staff meeting discussing required Ratios in class and during naptime. Director will also submit daily roster/ratio sheets dated 6/17/24 thru 07/01/24. on separate occasions providing care for more than 12 children, per interviews conducted. This may pose a threat to the health and safety of children in care.
Plan of correction due Jun 28, 2024
Type BJun 14, 2024Complaint investigationStaff ratios
Capacity limits §101161(a)
children under the age of two and over Director Matthews will ensure that no children under age 2 and over age 5 are supervised or cared during operating hours. Director will submit a signed declaration stating that you understand the regulation and will not violate again. the age of 5 being supervised and/or cared for at the facility during operating hours, per interviews conducted. This may pose a threat to the health and safety of children in care.
Plan of correction due Jun 21, 2024
Type BJun 14, 2024Complaint investigationCaregiver conduct
Personal rights §101223(a)(1)
a child's food/drink being taken out of their lunch box and 1 Per Director Matthews one staff member is no longer employed at the facility. Director will hold all staff meeting and remind staff of respecting children's rights and discuss regualtion. Director will submit minutes of meeting with staff signatures. consumed by staff members and/or other children. Staff member has breast fed her own child in the presence of children in care. This may pose a threat to the health and safety of children in care. 8 Type B CCR THIS IS AN AMENDED VERSION OF A PREVIOUSLY WRITTEN REPORT. CITATION WAS DELETED AND REISSUED ON 7/22/24 LIC809 AND LIC809D.
Plan of correction due Jun 21, 2024
Type BJun 14, 2024Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
101223 Personal Rights (a): The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as Director will hold all staff meeting and remind staff of respecting children's rights. Regulation will be discussed. Director will submit minutes of meeting with staff signatures. evidenced by adult staff members using children's bathrooms (not at the same time). This may pose a threat to the health and safety of children in care. 8
Plan of correction due Jun 21, 2024
Type BJun 14, 2024Complaint investigationCaregiver conduct
Personal rights §101223(a)(1)
staff member has breast Director will hold all staff meeting and remind staff of respecting children's rights. Regulation will be discussed. Director will submit minutes of meeting with staff signatures. fed biological child in the presence of day-care children and staff member has been on the telephone and used inappropriate tone and demeanor while children in care have observed. This may pose a threat to the health and safety of children in care.
Plan of correction due Jun 21, 2024

Complaint investigations

Not substantiatedDec 5, 2025Complaint investigationreceived Sep 12, 2025
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedSep 3, 2025Complaint investigationreceived Jun 9, 2025
Substantiated allegation:
Licensee allowed unqualified staff to provide care and supervision to day care children.
1 citation issued during this investigation, listed under Citations.
SubstantiatedJun 14, 2024Complaint investigationreceived Mar 20, 2024
Substantiated allegations:
Staff are operating over ratio
Staff are operating beyond the scope of the license
Personal Rights of children are violated
3 citations issued during this investigation, listed under Citations.
SubstantiatedJun 14, 2024Complaint investigationreceived Mar 29, 2024
Substantiated allegations:
Staff do not ensure that adults do not use children's restroom
Staff engage in inappropriate interactions in the presence of day-care children
2 citations issued during this investigation, listed under Citations.
Not substantiatedJan 25, 2023Complaint investigationreceived Nov 30, 2022
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedDec 9, 2022Complaint investigationreceived Sep 29, 2022
The state did not substantiate this complaint, so its allegations are not shown.

About this center

Licensed capacity49 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceMay 10, 2013
LicenseeDenise Matthews
AdministratorDenise Matthews
Phone(619) 425-3107
State facility #376700971

Common questions

Does Cottontail Preschool take infants?

Not under this license, which covers preschool-age children.

Has Cottontail Preschool had any serious violations?

No Type A citations since 2021. It has 8 Type B citations, listed above.

Have there been complaints about Cottontail Preschool?

California investigated 6 complaints since 2021 and substantiated 3. Allegations are shown only for substantiated complaints.

How does Cottontail Preschool compare with other daycares in Chula Vista?

It is #67 of 72 centers in Chula Vista by weighted citations per inspection, and has more citations per inspection than 93% of California licensed centers with enough inspection history to compare.

When was Cottontail Preschool last inspected?

Mar 9, 2026. No citations were issued during that visit.

How much does Cottontail Preschool cost?

California does not publish individual centers’ prices, so ask Cottontail Preschool for its current tuition. For comparison, the median full-time price at licensed centers in San Diego County, which includes Chula Vista, was $1,013 a month for preschoolers (about $1,280 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Cottontail Preschool?

The licensee is Denise Matthews, and the administrator listed with the state is Denise Matthews.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 376700971 on the California Care Facility Search. Data refreshed Oct 2, 2026.