Daycare RecordChild care inspection records

KinderCare Cuyamaca Center

9735 Cuyamaca Street, Santee, CA 92071 · San Diego County
7 substantiated complaintsChild care center (preschool)

KinderCare Cuyamaca Center is a licensed child care center in Santee, CA, licensed for up to 96 children and serving preschool-age children. It has held its California license since 1997. Since February 2021, state licensing staff have inspected it 4 times and investigated 12 complaints, 7 of them substantiated. The state issued 25 citations, 4 of them Type A (the most serious), most often for training & qualifications (6 of 25). 2 citations came in the last 12 months. Measured by weighted citations per inspection, it is #15 of 15 centers in Santee and has more citations per inspection than 98% of California licensed centers.

Inspection record

More citations than 98%of 10,948 California licensed centers, per inspection, weighted by severity. Among the most cited
#15 of 15 centers in Santee
4Type A citations
21Type B citations
4Inspections
7 of 12Complaints substantiated
25 citations from 30 state visits since Feb 8, 2021 · 2 in the last 12 months · last inspected Nov 14, 2025

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Aug 4, 2026 · Report/investigation · citation foundJun 24, 2026 · Report/investigation · citation foundNov 14, 2025 · Inspection · no citationApr 29, 2025 · Report/investigation · no citationMar 24, 2025 · Report/investigation · citation foundJan 13, 2025 · Report/investigation · citation foundDec 12, 2024 · Report/investigation · citation foundOct 25, 2024 · Report/investigation · no citationAug 14, 2024 · Report/investigation · citation foundAug 14, 2024 · Report/investigation · citation foundJul 10, 2024 · Inspection · citation foundMay 21, 2024 · Report/investigation · no citationMay 21, 2024 · Report/investigation · no citationMay 14, 2024 · Report/investigation · citation foundMar 8, 2024 · Report/investigation · citation foundFeb 2, 2024 · Report/investigation · citation foundDec 18, 2023 · Report/investigation · no citationNov 3, 2023 · Report/investigation · citation foundNov 3, 2023 · Report/investigation · no citationNov 3, 2023 · Report/investigation · no citationOct 16, 2023 · Report/investigation · citation foundOct 16, 2023 · Report/investigation · citation foundJun 7, 2023 · Inspection · citation foundJun 13, 2022 · Inspection · citation foundMar 30, 2022 · Report/investigation · no citationMar 30, 2022 · Report/investigation · no citationMar 30, 2022 · Report/investigation · no citationMar 16, 2022 · Report/investigation · citation foundDec 1, 2021 · Report/investigation · no citationOct 28, 2021 · Report/investigation · citation found
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Training & qualifications6
Background checks6
Building & playground safety5
Records & paperwork4
Health & medication2
Caregiver conduct1
Staff ratios1

Citations, newest first

Type BAug 4, 2026Case management visit (other)Records & paperwork
Sign-in and sign-out §101229.1(b)
Director states that they will add the information about signing in/out to the already provided communication/ training with staff regarding verifying the identity of authorized persons on file for pick-up. A signature of acknowledgment sheet will be provided to the department by the due date. Moving forward staff will adhere to sign-in procedures required. LPA Mendez discovered that at least one child's authorized person on file did not sign out when picking up/removing the child from center. This poses a potential risk to the health, safety and personal rights of children in care.
Plan of correction due Aug 31, 2026
Type BJun 24, 2026Complaint investigationRecords & paperwork
Admission agreements §101219(f)
Director and Assistant director state that communicaion/ training with staff regarding verifying the identity of authorized persons on file upon enrollment and pick up time was provided. Sign in sheet will be submitted as proof to the department by the due date. And moving forward staff will follow the guidelines of the admissions agreement. LPA Mendez discovered that at least one identity of one child's autorized person on file was not verifed at pick up time as in the terms and conditions set forth in the admission agreement. This poses a potential risk to the health, safety and personal rights of children in care.
Plan of correction due Jun 30, 2026
Type BMar 24, 2025Case management visit (deficiencies)Caregiver conduct
Personal rights §101223(a)(2)
Ms. Pacheco, assistant director, stated that she will place barriers to windows (inside and outside of windows) – consulting with senior management or maintenance, as needed, and will send photo proof to LPA by 3/31/25. Email: Gerald.Poindexter@dss.ca.gov Based interview and observation, the licensee did not comply with the section cited above, nor with the center director’s written statement that preventative barriers would be put in place to make indoor and outdoor windows inaccessible to children. This poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Mar 31, 2025
Type BJan 13, 2025Complaint investigationBuilding & playground safety
Buildings and grounds §101238(a)
Building and Grounds: The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement is not met as evidence by: 1 Center Director will provide a written remediation plan to address ongoing window safety. Until then, director agrees that physical barriers to all classroom windows (inside and outside) will be created. One window of a preschool classroom broke on 12/5/24 after a child made incidental contact with the window – the third known case of a broken window at the facility, which poses a potential health and safety risk to children in care. 8 Written plan to be submitted to LPA Poindexter at Gerald.Poindexter@dss.ca.gv by 1/27/25.
Plan of correction due Jan 27, 2025
Type BDec 12, 2024Case management visit (other)Records & paperwork
Reporting requirements §101212(d)(1)(c)
...On 12/5/24 a classroom window was contacted by a child and observed to be cracked by facility staff. In September 2024, a window was cracked by a child throwing an object. The facility did not provide an Unusual Incident Report for either incident to the Department according to requirements above, which is a potential health, safety and personal rights risk to children in care.
Plan of correction due Dec 19, 2024
Type BAug 14, 2024Complaint investigationBuilding & playground safety
Buildings and grounds §101238(a)
Based on observation, the licensee did not comply with the section cited above in regard to keeping the facility clean, safe and sanitary. LPA observed stains on the floor, carpet and walls, black grime build up along the edge of classrooms, rust stains under children’s bathroom sink, open garbage container with dirty diapers, and boxes in the children’s bathroom (Discovery room only) in all classrooms used during facility inspection which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Sep 13, 2024
Type BAug 14, 2024Follow-up on a plan of correctionTraining & qualifications
Staff health screening and personnel requirements §101216(g)(2)
Based on records review, staff S2 and S4 were missing there LIC 503 Health Screening reports which poses a potential health and safety risk to persons in care.
Plan of correction due Sep 13, 2024
Type AJul 10, 2024InspectionBackground checks
Criminal record clearance §1596.871(c)(1)(A)
Based on records review, staff S1 was present in the classroom and working at the faciltiy for the last 3 days without fingerprint clearance which poses an immediate health, safety or personal rights risk to persons in care.
Plan of correction due Jul 11, 2024
Type BJul 10, 2024InspectionTraining & qualifications
Staff health screening and personnel requirements §101216(g)(2)
Based on records review, 3 staff were missing LIC 503 Health Screening or equivelent in their records with S5 also missing TB proof which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Aug 3, 2024
Type BJul 10, 2024InspectionHealth & medication
Staff immunizations §1596.7995
Based on records review staff S2 and S3 did not have full immunizations proof in their file which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Aug 10, 2024
Type AMay 14, 2024Case management visit (deficiencies)Background checks
Criminal record clearance §101170(e)(1)
... 1 Director stated she will have staff member S1 fingerprint cleared on 5/15/24 and submit completed LIC9163 Livescan document via e-mail to LPA Lane. S1 may not work at the facility until fingerprints have cleared. Based upon record review, staff member S1 did not have a fingerprint clearance on record which is an immediate health, safety and personal rights risk to children in care.
Plan of correction due May 15, 2024
Type BMay 14, 2024Case management visit (deficiencies)Background checks
Criminal record clearance §101170(e)(2)
... 1 Director stated she will associate S2 to this facility by 5/15/24 and send printout of association in Guardian via e-mail to LPA Lane. Based upon record review, staff member S2 had fingerprint clearance but was not associated to the correct facility which is a potential health, safety and personal rights risk to children in care.
Plan of correction due May 15, 2024
Type BMar 8, 2024Complaint investigationTraining & qualifications
Teacher qualifications and duties §101216.1(c)(1)(A)
LPAs Nancy Diaz and Sherlynn Banas observed the Preschool room with 23 children with one fully qualified teacher Victoria Cagney and Aide Larisa Pineda. This poses a potential risk to the health, safety and personal rights of children in care.
Plan of correction due Mar 8, 2024
Type BFeb 2, 2024Complaint investigationBuilding & playground safety
Buildings and grounds §101238(a)
The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement is not met as evidence by: 1 Per interviews conducted, the broken glasses were cleaned up immediately and the window was boarded up until it was replaced. The rest of the windows at the facility were assessed on 11/16/2023 by the window company. On 10/12/2023, one of the window in the Preschool B classroom broke after a child pushed the window. As a result of the incident the child sustained an injury that required medical treatment. This poses a potential health and safety risk to children in care. 8 The above information was confirmed by LPA Siao with the window company.
Plan of correction due Feb 5, 2024
Type BFeb 2, 2024Complaint investigationRecords & paperwork
Reporting requirements §101212(d)(1)(B)
Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. 1 Director will submit the unusual incident report to licensing and submit a written plan of correction to LPA no later than 2/05/2024. In addition, a written report containing the information specified ....shall be submitted to the Department within seven days ... (B) Any injury to any child that requires medical treatment. This requirement is not met: On 10/12/23, a day care child sustained an injury that requires medical treatment and facility did not report the incident to Licensing.
Plan of correction due Feb 5, 2024
Type BNov 3, 2023Case management visit (other)Background checks
Criminal record clearance §101170(e)(2)
Based on LPA's observation and record review staff members Ashley Beauregard and Genet Boru have criminal record clearances but are not associated to the facility. This poses a potential health, safety or personal rights risk to the children in care.
Plan of correction due Nov 6, 2023
Type BOct 16, 2023Complaint investigationStaff ratios
Teacher-child ratio §101216.3(a)
Based on LPA observation and staff interviews facility classrooms have been out of ratio on several occasions including 10/10/23 & 10/16/23. This poses a potential health, safey or personal rights risk to the children in care.
Plan of correction due Oct 23, 2023
Type BOct 16, 2023Complaint investigationBuilding & playground safety
Indoor activity space for infants §101438.3(b)
Based on interviews conducted by LPA, infant/toddlers are allowed to use the preschool activity space with the preschoolers 30 days prior to their second birthday. This poses a potential health, safety or personal rights risk to the children in care. 8 The director states that she will send LPA a copy of the meeting agenda and staff sign in sheet via email by 11/2/23.
Plan of correction due Nov 2, 2023
Type BJun 7, 2023InspectionTraining & qualifications
Mandated reporter training §1596.8662(b)(1)
Based on LPA's record review, the licensee did not comply with the section cited above in 2:4 employees did not have current mandated reporter certificates on file which poses a potential health & safety risk to persons in care.
Plan of correction due Jun 21, 2023
Type BJun 13, 2022InspectionBuilding & playground safety
Buildings and grounds §101238(a)
Based on LPA observation, the licensee did not comply with the section cited above in regards to keeping the children's toilets and sinks clean, safe and sanitary and in one of the bathrooms there were cots stored that were stacked unevenly causing a safety hazard which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jun 27, 2022
Type BJun 13, 2022InspectionHealth & medication
Staff immunizations §1596.7995(a)(1)
Based on record review, the licensee did not comply with the section cited above in one out of eight staff members which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jun 27, 2022
Type BJun 13, 2022InspectionTraining & qualifications
Mandated reporter training §1596.8662(b)(1)
Based on record review, the licensee did not comply with the section cited above in three out of eight staff members which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jun 27, 2022
Type BJun 13, 2022InspectionTraining & qualifications
Staff health screening and personnel requirements §101216(g)(1)
Based on record review, the licensee did not comply with the section cited above in one out of eight staff members which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jun 27, 2022
Type AMar 16, 2022Case management visit (deficiencies)Background checks
Criminal record clearance §101170(f)
Based on LPAs review of staff files the following staff are not associated to the facility: Erin Markert (started employment 11/2021); Kim Walz (started 3/15/2022) & Shirley Demello (started employment 12/2021). 8 FAX # is (619) 767-2203. It is strongly recommended that facility print out a transmission sheet to verify that the document completed transmission.
Plan of correction due Mar 16, 2022
Type AOct 28, 2021Case management visit (deficiencies)Background checks
Criminal record clearance §101170(e)(2)
Based on LPA's review of staff fingerprint clearance database, staff Wendy Ruiz' fingerprint clearance is not associated to the facility (Ms. Ruiz started employment on 10/18/21).
Plan of correction due Oct 28, 2021

Complaint investigations

SubstantiatedJun 24, 2026Complaint investigationreceived Jun 3, 2026
Substantiated allegation:
Staff did not verify a child's authorized persons on file.
1 citation issued during this investigation, listed under Citations.
SubstantiatedJan 13, 2025Complaint investigationreceived Dec 6, 2024
Substantiated allegation:
Facility windows are in disrepair resulting in day care child breaking glass with hand while banging on the window
1 citation issued during this investigation, listed under Citations.
Not substantiatedOct 25, 2024Complaint investigationreceived Aug 6, 2024
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedAug 14, 2024Complaint investigationreceived Aug 6, 2024
Substantiated allegation:
Facility is not clean and/or sanitary.
1 citation issued during this investigation, listed under Citations.
Not substantiatedMay 21, 2024Complaint investigationreceived May 7, 2024
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedMar 8, 2024Complaint investigationreceived Mar 5, 2024
Substantiated allegation:
Classroom operating out of ratio.
1 citation issued during this investigation, listed under Citations.
SubstantiatedFeb 2, 2024Complaint investigationreceived Dec 11, 2023
Substantiated allegations:
Facility windows are in disrepair resulting in day care child sustaining an injury.
Facility did not report the incident to licensing.
2 citations issued during this investigation, listed under Citations.
Not substantiatedNov 3, 2023Complaint investigationreceived Aug 22, 2023
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedNov 3, 2023Complaint investigationreceived Aug 14, 2023
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedOct 16, 2023Complaint investigationreceived Aug 22, 2023
Substantiated allegation:
Staff commingle day care children.
1 citation issued during this investigation, listed under Citations.
SubstantiatedOct 16, 2023Complaint investigationreceived Aug 14, 2023
Substantiated allegation:
Facility is operating out of ratio
1 citation issued during this investigation, listed under Citations.
Not substantiatedDec 1, 2021Complaint investigationreceived Oct 26, 2021
The state did not substantiate this complaint, so its allegations are not shown.

How often are complaints about daycares in San Diego County substantiated? See the county-by-county report →

About this center

Licensed capacity96 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceJun 26, 1997
LicenseeKindercare Learning Center LLC
AdministratorMonica Collins
Phone(619) 562-3423
State facility #376600318

Other licenses at this address

Common questions

Does KinderCare Cuyamaca Center take infants?

Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).

Has KinderCare Cuyamaca Center had any serious violations?

California issued 4 Type A citations since 2021, its most serious category. The most recent was on Jul 10, 2024, for criminal record clearance. Each citation is listed in full above.

Have there been complaints about KinderCare Cuyamaca Center?

California investigated 12 complaints since 2021 and substantiated 7. Allegations are shown only for substantiated complaints.

How does KinderCare Cuyamaca Center compare with other daycares in Santee?

It is #15 of 15 centers in Santee by weighted citations per inspection, and has more citations per inspection than 98% of California licensed centers with enough inspection history to compare.

When was KinderCare Cuyamaca Center last inspected?

Nov 14, 2025. No citations were issued during that visit.

How much does KinderCare Cuyamaca Center cost?

California does not publish individual centers’ prices, so ask KinderCare Cuyamaca Center for its current tuition. For comparison, the median full-time price at licensed centers in San Diego County, which includes Santee, was $1,013 a month for preschoolers (about $1,280 today) in the state’s 2021 Regional Market Rate Survey.

Who runs KinderCare Cuyamaca Center?

The licensee is Kindercare Learning Center LLC, and the administrator listed with the state is Monica Collins.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 376600318 on the California Care Facility Search. Data refreshed Oct 3, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.