Daycare RecordChild care inspection records

Kindercare Learning Center

3760 Brockton Drive, Pleasanton, CA 94588 · Alameda County
2 substantiated complaintsChild care center (preschool)

Kindercare Learning Center is a licensed child care center in Pleasanton, CA, licensed for up to 96 children and serving preschool-age children. It has held its California license since 1997. Since February 2021, state licensing staff have inspected it 5 times and investigated 5 complaints, 2 of them substantiated. The state issued 5 citations, 3 of them Type A (the most serious), most often for supervision (4 of 5). None came in the last 12 months. Measured by weighted citations per inspection, it is #31 of 33 centers in Pleasanton and better than 16% of licensed centers statewide.

Inspection record

Better than 16%of 10,948 California licensed centers, comparing weighted citations per inspection. More citations than most
#31 of 33 centers in Pleasanton
3Type A citations
2Type B citations
5Inspections
2 of 5Complaints substantiated
5 citations from 14 state visits since Feb 8, 2021 · 0 in the last 12 months · last inspected Nov 20, 2025

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Jan 6, 2026 · Report/investigation · no citationNov 20, 2025 · Inspection · no citationJul 29, 2025 · Report/investigation · citation foundJul 29, 2025 · Report/investigation · no citationMay 21, 2025 · Report/investigation · citation foundMay 20, 2025 · Report/investigation · no citationFeb 7, 2025 · Report/investigation · citation foundOct 17, 2024 · Inspection · no citationOct 12, 2023 · Inspection · no citationMar 20, 2023 · Report/investigation · citation foundSep 28, 2022 · Inspection · no citationSep 8, 2022 · Report/investigation · no citationSep 7, 2022 · Report/investigation · citation foundNov 8, 2021 · Inspection · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Supervision4
Building & playground safety1

Citations, newest first

Type AJul 29, 2025Complaint investigationSupervision
Care and supervision §101229(a)(1)
101229(a)(1) Responsibility for Providing Care and Supervision (a)(1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. 1 Director shall provide a written plan of action on how to ensure 100% supervision in the center moving forward. Director will submit to LPA by POC date 7/30/2025 Based on interviews and record review, staff did not comply with the section cited above as while in care a child had an injury on their head and no staff witnessed or could explain how the injury happened, which posed an immediate threat to the health and safety of the children in care. 8 An immediate civil penalty of $250 is assessed today due to a repeated violation with in a 12 month period.
Plan of correction due Jul 30, 2025
Type AMay 21, 2025Case management visit (incident)Supervision
Care and supervision §101229(a)(1)
Based on LPAs interviews and record review, staff did not comply with the section cited above as a child was left behind on 2/21/25 in a classroom & 3/6/25 unsupervised in the outdoor playarea, which posed an immediate threat to the health and safety of the children in care. 8 An immediate civil penalty of $250 is assessed today due to a repeated violation with in a 12 month period.
Plan of correction due May 21, 2025
Type AFeb 7, 2025Case management visit (incident)Supervision
Care and supervision §101229(a)(1)
Based on LPA observations and interview, staff did not comply with the section cited above as two (2) children were left unsupervised in the outdoor play area, which posed an immediate threat to the health and safety of the children in care.
Plan of correction due Feb 7, 2025
Type BMar 20, 2023Case management visit (other)Building & playground safety
Buildings and grounds §101238(a)
Based on observation and documentation of the Lead Testing Result, the facility has 3 (three) water outlets that exceeds the 5PPB level. 8 Director submitted via email photos and report summary. Director will update LPA via email by April 20, 2023 if the facility will remove and/or replace the two outdoor water fountains. The indoor sink near the infant classroom is only used for hand washing.
Plan of correction due Apr 20, 2023
Type BSep 7, 2022Complaint investigationSupervision
Care and supervision §101229(a)
(a) The licensee shall provide care and supervision as necessary to meet the children's needs. This requirement was not met as evidence by:The licensee shall provide care and supervision as necessary to meet the children's needs. Effective 09/07/2022 Director will review contracts of children and make sure the facility is able to accomdate. Director is in the process of hiring additional staff. Director's goal is to overstaff to ensure there is enough staff. Based on the LPA obersavations and staff interviews, and documents reviewed. This requirement was not met as evidence. This poses a potential risk to the Health, Safety and personal rights of the children in care. POC is cleared during today's visit.
Plan of correction due Sep 7, 2022

Complaint investigations

Not substantiatedJan 6, 2026Complaint investigationreceived Nov 13, 2025
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedJul 29, 2025Complaint investigationreceived Jun 25, 2025
Substantiated allegation:
Child sustained unexplained injury while in care
1 citation issued during this investigation, listed under Citations.
Not substantiatedJul 29, 2025Complaint investigationreceived Jun 25, 2025
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedMay 20, 2025Complaint investigationreceived Feb 26, 2025
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedSep 7, 2022Complaint investigationreceived May 27, 2022
Substantiated allegation:
Facility did not comply with day care children's contract
1 citation issued during this investigation, listed under Citations.

About this center

Licensed capacity96 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceNov 18, 1997
LicenseeKindercare Learning Centers LLC
AdministratorDanielle Canoili-jean
Phone(925) 846-1240
State facility #013412605

Other licenses at this address

Common questions

Does Kindercare Learning Center take infants?

Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).

Has Kindercare Learning Center had any serious violations?

California issued 3 Type A citations since 2021, its most serious category. The most recent was on Jul 29, 2025, for care and supervision. Each citation is listed in full above.

Have there been complaints about Kindercare Learning Center?

California investigated 5 complaints since 2021 and substantiated 2. Allegations are shown only for substantiated complaints.

How does Kindercare Learning Center compare with other daycares in Pleasanton?

It is #31 of 33 centers in Pleasanton by weighted citations per inspection, and is better than 16% of licensed centers statewide (out of 10,948 California centers with enough inspection history).

When was Kindercare Learning Center last inspected?

Nov 20, 2025. No citations were issued during that visit.

How much does Kindercare Learning Center cost?

California does not publish individual centers’ prices, so ask Kindercare Learning Center for its current tuition. For comparison, the median full-time price at licensed centers in Alameda County, which includes Pleasanton, was $1,547 a month for preschoolers (about $1,950 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Kindercare Learning Center?

The licensee is Kindercare Learning Centers LLC, and the administrator listed with the state is Danielle Canoili-jean.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 013412605 on the California Care Facility Search. Data refreshed Oct 2, 2026.