Daycare RecordChild care inspection records

Learning Experience, The

4831 Lone Tree Way, Antioch, CA 94531 · Contra Costa County
4 substantiated complaintsInfant center

Learning Experience, The is a licensed child care center in Antioch, CA, licensed for up to 32 children and serving infants and toddlers. It has held its California license since 2018. Since February 2021, state licensing staff have inspected it 2 times and investigated 5 complaints, 4 of them substantiated. The state issued 9 citations, 5 of them Type A (the most serious), most often for caregiver conduct (3 of 9). None came in the last 12 months. Measured by weighted citations per inspection, it is tied for #22 of 23 centers in Antioch and has more citations per inspection than 99% of California licensed centers.

Inspection record

More citations than 99%of 10,948 California licensed centers, per inspection, weighted by severity. Among the most cited
Tied for #22 of 23 centers in Antioch
5Type A citations
4Type B citations
2Inspections
4 of 5Complaints substantiated
9 citations from 9 state visits since Feb 8, 2021 · 0 in the last 12 months · last inspected Feb 8, 2024

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Feb 8, 2024 · Inspection · citation foundAug 10, 2023 · Report/investigation · citation foundJul 6, 2023 · Report/investigation · citation foundApr 13, 2023 · Report/investigation · citation foundJan 27, 2023 · Report/investigation · citation foundJan 19, 2023 · Report/investigation · no citationDec 28, 2022 · Inspection · no citationMay 25, 2022 · Report/investigation · citation foundMar 9, 2022 · Report/investigation · citation found
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Caregiver conduct3
Supervision2
Health & medication1
Building & playground safety1
Staff ratios1
Records & paperwork1

Citations, newest first

Type BFeb 8, 2024InspectionHealth & medication
Staff immunizations §1596.7995(a)(1)
Based on record review, the licensee did not comply with the section cited above by ensuring all staff have required immunization records in file, which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Mar 8, 2024
Type AAug 10, 2023Case management visit (deficiencies)Building & playground safety
Infant fixtures, furniture and equipment §101439(e)(5)
Based on observation, there was an infant sleeping in a high chair and unattended which poses an immediate risk to the health, safety, or personal rights of the chldren in care.
Plan of correction due Aug 11, 2023
Type BJul 6, 2023Complaint investigationCaregiver conduct
Personal rights §101223(a)(7)
Based on staff interviews, staff did place a child in a high chair until child was picked up by parent. 8 Director must submit written personal statements from each staff member of what they have learned from the "Children's Personal Rights In Child Care" video.
Plan of correction due Aug 5, 2023
Type AApr 13, 2023Complaint investigationStaff ratios
Staff-infant ratio §101416.5(b)
101416.5 Staff-Infant Ratio (b)There shall be a ratio of one teacher for every four infants in attendance. This requirement is not met as evidence by: By 04/14/2023 the director will submit a written plan on how they will maintain ratio, even when staff are out sick or on vacation. Based on interviews the facility did not ensure staff are operating within ratio at all times, which poses an immediate risk to the health, safety, and personal rights of children in care. 8
Plan of correction due Apr 14, 2023
Type AApr 13, 2023Complaint investigationSupervision
Care and supervision §101229(a)
101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. This requirement was not met as evidence by: 1 By 04/14/2023 the director wil submit a written plan on how the facility will ensure they provide care and supervision to meet the children's needs. Based on interviews the facility did not ensure all staff are supervising the children properly to meet the children's needs, which poses an immediate risk to the health, safety, and personal rights of children in care. Staff indicated they are unable to adequately supervise the children, which is causing children to get hurt. 8
Plan of correction due Apr 14, 2023
Type BJan 27, 2023Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
101223 Personal Rights(a) The licensee shall ensure that each child is accorded the following personal rights:(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement is not met as evidence by; 1 Owner agrees to develop a written plan of action to ensure there are no future incident. A copy of the plan shall be sent to CCL by 2/10/23. Based on interviews it was confirmed that staff revealed confidential information. This is an potential risk to Health and Safety or Personal Rights risk to persons in care. 8 Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violation are $250 per violation and $100 per day until corrected.
Plan of correction due Feb 10, 2023
Type AMay 25, 2022Complaint investigationCaregiver conduct
Personal rights §101223(a)(3)
101223 Personal Rights(a) The licensee shall ensure[..] (3)To be free from corporal or unusual punishment, infliction of pain,[..] This requirement is not met as evidence by; 1 Due 5/26/22 Director will submit to CCLD a written statement understanding the regulation of Personal Rights. Based on observation, interviews and record review it was confirmed that Child 1 did sustain unexplained injuries while in care.This is an immediate risk to Health and Safety or Personal Rights risk to persons in care. 8 By next week, Facility with conduct staff training/meeting on Personal Rights and Responsibilty for providing care and supervision. Facility will submit an agenda and a sign-in sheet of all staff present.
Plan of correction due May 26, 2022
Type BMay 25, 2022Complaint investigationRecords & paperwork
Reporting requirements §101212(f)
(f) The items specified in (d)(1)(A) through (H) above shall also be reported to the child's authorized representative. This requirement is not met as evidence by; By 6/1/22 Director will submit a written statement understanding Licensing Reporting Requirements. Based on observation, interviews and record review so it was confirmed that Child 1 did sustain unexplained injuries while in care and it was not reported to parent.This is a potienal risk to Health and Safety or Personal Rights risk to persons in care. 8
Plan of correction due Jun 1, 2022
Type AMar 9, 2022Case management visit (incident)Supervision
Care and supervision §101229(a)(1)
(a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. REQUIREMENT WAS NOT MET: WHEN A CHILD WAS ABLE TO WALK OUT OF THE INFANT ROOM DURING MORNING CHECK IN AND WAS WITHOUT ADULT VISUAL SUPERVISION FOR 10 TO 15 SECONDS 1 PER OWNER ON 2/21/22 THE CENTER WAS CLOSED FOR THE DAY AND SHE HAD A STAFF MEETING AND HALF DAY OF TRAINING ON SAFETY MEASURES, INTAKE PROCEDURES, AND CHILD SUPERVISION. DUE TO THE NATURE OF THIS INCIDENT, A NON-COMPLIANCE CONFERENCE WILL BE SCHEDULED WITH COMMUNITY CARE LICENSING
Plan of correction due Mar 10, 2022

Complaint investigations

SubstantiatedJul 6, 2023Complaint investigationreceived Apr 17, 2023
At least one allegation was substantiated. The state’s report lists which.
1 citation issued during this investigation, listed under Citations.
SubstantiatedApr 13, 2023Complaint investigationreceived Apr 7, 2023
Substantiated allegations:
Staff are operating out of ratio
Staff are not providing adequate supervision
2 citations issued during this investigation, listed under Citations.
SubstantiatedJan 27, 2023Complaint investigationreceived Jan 23, 2023
Substantiated allegation:
Staff revealed confidential information
1 citation issued during this investigation, listed under Citations.
Not substantiatedJan 19, 2023Complaint investigationreceived Dec 22, 2022
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedMay 25, 2022Complaint investigationreceived Mar 25, 2022
Substantiated allegation:
Daycare child sustained unexplained injuries while in care
2 citations issued during this investigation, listed under Citations.

About this center

Licensed capacity32 children
License typeInfant center
License statusLicensed
Licensed sinceMay 23, 2018
LicenseeAarvys Technologies LLC DBA The Learning Experienc
AdministratorNicole Neely
Phone(925) 281-7640
State facility #073408262

Other licenses at this address

Common questions

Does Learning Experience, The take infants?

Yes. It is licensed by California as an infant center.

Has Learning Experience, The had any serious violations?

California issued 5 Type A citations since 2021, its most serious category. The most recent was on Aug 10, 2023, for infant fixtures, furniture and equipment. Each citation is listed in full above.

Have there been complaints about Learning Experience, The?

California investigated 5 complaints since 2021 and substantiated 4. Allegations are shown only for substantiated complaints.

How does Learning Experience, The compare with other daycares in Antioch?

It is tied for #22 of 23 centers in Antioch by weighted citations per inspection, and has more citations per inspection than 99% of California licensed centers with enough inspection history to compare.

When was Learning Experience, The last inspected?

Feb 8, 2024. The state issued at least one citation during that visit.

How much does Learning Experience, The cost?

California does not publish individual centers’ prices, so ask Learning Experience, The for its current tuition. For comparison, the median full-time price at licensed centers in Contra Costa County, which includes Antioch, was $1,730 a month for infants (about $2,180 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Learning Experience, The?

The licensee is Aarvys Technologies LLC DBA The Learning Experienc, and the administrator listed with the state is Nicole Neely.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 073408262 on the California Care Facility Search. Data refreshed Oct 2, 2026.