Daycare Record Child care inspection records

New City Kids Care

591 Palm Avenue, El Segundo, CA 90245 · Los Angeles County
1 substantiated complaint Child care center (single license, multiple age groups)

New City Kids Care is a licensed child care center in El Segundo, CA, licensed for up to 27 children and serving children in more than one age group. It has held its California license since 2024. Since February 2021, state licensing staff have not made a routine inspection and investigated 1 complaint, and it was substantiated. The state issued 2 citations, 1 of them Type A (the most serious). None of them came in the last 12 months. It has too few inspections so far for a statewide comparison.

Inspection record

Not enough history California has not inspected this center since Feb 8, 2021. Centers are compared once they have at least 2 inspections.
1 Type A citations
1 Type B citations
0 Inspections
1 of 1 Complaints substantiated
2 citations from 5 state visits since Feb 8, 2021 · none in the last 12 months · last inspected —

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Aug 19, 2025 · Report/investigation · no citation Aug 14, 2025 · Report/investigation · citation found Aug 14, 2025 · Report/investigation · citation found Jan 17, 2025 · Report/investigation · no citation Oct 5, 2023 · Report/investigation · no citation
Citation issued No citation Top row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Staff ratios 1
Records & paperwork 1

Citations, newest first

Type A Aug 14, 2025 Complaint investigation Staff ratios
Capacity limits §101161(a)
101161a-Limitations on Capacity-A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation. 1 The licensee was informed to cease operating today. The parents were informed when they picked up their children at 12pm. The licensee agrees to cease operating and will submit a plan of correction to the Department by 8/15/25 via email veronica.wheatley@dss.ca.gov This is evidenced by LPA V. Wheatley observed six preschool children being supervised by three staff members. The program operates two days a week on Tuesdays and Thursdays 9am to 12pm. The licensee does not have a preschool license. This is an immediate risk to the health and safety of children in care according to Title 22 Regulation. 8 The licensee/administrators are interested in submitting a plan to request Exemption from Licensure.
Plan of correction due Aug 14, 2025
Type B Aug 14, 2025 Case management visit (deficiencies) Records & paperwork
Reporting requirements §101212(e)(4)
101212 (e)(4)-Reporting Requirements- The items below shall be reported to the Department within 10 working days following their occurrence:(10) Any changes in the plan of operation that affect services to children. 1 The licensee/ Interim Executive Director will submit a plan of correction to the Department. A letter or inactive status will be submitted by email to veronica.wheatley@dss.ca.gov LPA Veronica Wheatley observed the school age program not operating. The licensee did not inform the Department of closure. The facility has been closed since June 2025 due to low enrollment. The staff are unsure if the school program will reopen in the fall. Th is a potential risk to the health and safety of children in care. 8
Plan of correction due Aug 15, 2025

Complaint investigations

Substantiated Aug 14, 2025 Complaint investigation received Aug 11, 2025
Substantiated allegation:
Operating beyond the terms of a license
1 citation issued during this investigation, listed under Citations.

How often are complaints about daycares in Los Angeles County substantiated? See the county-by-county report →

About this center

Licensed capacity 27 children
License type Child care center (single license, multiple age groups)
License status Licensed
Licensed since Feb 13, 2024
Licensee New City Kids Care
Administrator John
Phone (310) 322-2719
State facility # 197495302
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has New City Kids Care had any serious violations?

California issued 1 Type A citation since 2021, its most serious category. The most recent was on Aug 14, 2025, for capacity limits. Each citation is listed in full above.

Have there been complaints about New City Kids Care?

California investigated 1 complaint since 2021 and substantiated 1. Allegations are shown only for substantiated complaints.

How much does New City Kids Care cost?

California does not publish individual centers’ prices, so ask New City Kids Care for its current tuition. For comparison, the median full-time price at licensed centers in Los Angeles County, which includes El Segundo, was $1,555 a month for infants (about $1,960 today), $1,087 a month for preschoolers (about $1,370 today) and $821 a month for school-age children (about $1,040 today) in the state’s 2021 Regional Market Rate Survey.

Who runs New City Kids Care?

The licensee is New City Kids Care, and the administrator listed with the state is John.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 197495302 on the California Care Facility Search. Data refreshed Oct 3, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.