Daycare RecordChild care inspection records

Options-surround Care-shelyn

19500 E. Nacora St, Rowland Heights, CA 91748 · Los Angeles County
School-age child care center

Options-surround Care-shelyn is a licensed child care center in Rowland Heights, CA, licensed for up to 40 children and serving school-age children. It has held its California license since 1988. Since February 2021, state licensing staff have inspected it 3 times. The state issued 2 citations, 0 of them Type A (the most serious). 1 citation came in the last 12 months. Measured by weighted citations per inspection, it is #11 of 15 centers in Rowland Heights and has more citations per inspection than 54% of California licensed centers.

Inspection record

More citations than 54%of 10,948 California licensed centers, per inspection, weighted by severity. About typical
#11 of 15 centers in Rowland Heights
0Type A citations
2Type B citations
3Inspections
0 of 0Complaints substantiated
2 citations from 6 state visits since Feb 8, 2021 · 1 in the last 12 months · last inspected Mar 10, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Mar 10, 2026 · Inspection · no citationNov 6, 2025 · Report/investigation · no citationOct 29, 2025 · Report/investigation · citation foundSep 23, 2025 · Report/investigation · no citationFeb 5, 2025 · Inspection · citation foundOct 7, 2022 · Inspection · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Caregiver conduct1
Records & paperwork1

Citations, newest first

Type BOct 29, 2025Case management visit (incident)Caregiver conduct
Personal rights §101223(a)(1)
Based on interview, Licensee did not ensure that Child #1 was accorded dignity in their relationship with Staff #3, as Staff #3 hit Child #1 on the head while in care. This posed a potential risk to the health, safety, and personal rights of children in care. 8 AMNENDED: This report is being amended to change the numbered identifier indicating the correct staff involved in the incident.
Plan of correction due Nov 12, 2025
Type BFeb 5, 2025InspectionRecords & paperwork
Personnel records §101217(a)
Based on interview and record review, the licensee did not comply with the section cited above in 1 of 2 Staff Files, Staff #2, was not available for review, due to Staff #2 being locked out of account on Paylocity and not provided a new access from Options, which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Feb 12, 2025

About this center

Licensed capacity40 children
License typeSchool-age child care center
License statusLicensed
Licensed sinceMay 13, 1988
LicenseeOptions For Learning
AdministratorMildred Balderrama
Phone(909) 594-2075
State facility #191593096

Common questions

Does Options-surround Care-shelyn take infants?

Not under this license, which covers school-age children.

Has Options-surround Care-shelyn had any serious violations?

No Type A citations since 2021. It has 2 Type B citations, listed above.

How does Options-surround Care-shelyn compare with other daycares in Rowland Heights?

It is #11 of 15 centers in Rowland Heights by weighted citations per inspection, and has more citations per inspection than 54% of California licensed centers with enough inspection history to compare.

When was Options-surround Care-shelyn last inspected?

Mar 10, 2026. No citations were issued during that visit.

How much does Options-surround Care-shelyn cost?

California does not publish individual centers’ prices, so ask Options-surround Care-shelyn for its current tuition. For comparison, the median full-time price at licensed centers in Los Angeles County, which includes Rowland Heights, was $821 a month for school-age children (about $1,040 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Options-surround Care-shelyn?

The licensee is Options For Learning, and the administrator listed with the state is Mildred Balderrama.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 191593096 on the California Care Facility Search. Data refreshed Oct 3, 2026.