Daycare RecordChild care inspection records

Pacific Primary - Orange Sun Campus

1501 Grove Street, San Francisco, CA 94117 · San Francisco County
1 substantiated complaintChild care center (preschool)

Pacific Primary - Orange Sun Campus is a licensed child care center in San Francisco, CA, licensed for up to 75 children and serving preschool-age children. It has held its California license since 2008. Since February 2021, state licensing staff have inspected it 5 times and investigated 2 complaints, 1 of them substantiated. The state issued 6 citations, 2 of them Type A (the most serious), most often for supervision (2 of 6). None came in the last 12 months. Measured by weighted citations per inspection, it is tied for #309 of 344 centers in San Francisco and has more citations per inspection than 79% of California licensed centers.

Inspection record

More citations than 79%of 10,948 California licensed centers, per inspection, weighted by severity. More citations than most
Tied for #309 of 344 centers in San Francisco
2Type A citations
4Type B citations
5Inspections
1 of 2Complaints substantiated
6 citations from 10 state visits since Feb 8, 2021 · 0 in the last 12 months · last inspected Jul 31, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Jul 31, 2026 · Inspection · no citationJul 21, 2025 · Report/investigation · citation foundJul 21, 2025 · Report/investigation · citation foundJul 9, 2025 · Inspection · no citationNov 5, 2024 · Report/investigation · no citationOct 8, 2024 · Report/investigation · citation foundOct 8, 2024 · Report/investigation · citation foundJun 6, 2024 · Inspection · citation foundJun 14, 2023 · Inspection · no citationAug 11, 2022 · Inspection · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Supervision2
Background checks1
Staff ratios1
Records & paperwork1
Training & qualifications1

Citations, newest first

Type AJul 21, 2025Case management visit (incident)Supervision
Care and supervision §101229(a)(1)
Based on record review and interview, the Licensee did not comply with the above by leaving a child without supervision in a classroom. This posed an immediate risk to the health or safety of children in care. 8 The facility will send LPA all documentation regarding the monitoring expectations between staff by set due date of 7/22/2025.
Plan of correction due Jul 22, 2025
Type BJul 21, 2025Case management visit (annual continuation)Background checks
Criminal record clearance §1596.871(c)(1)(A)
Based on record review, the licensee did not comply with the section cited above by not associating S1 to the facility prior to the initial annual visit on 7/9/2025 which posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jul 28, 2025
Type BJul 21, 2025Case management visit (annual continuation)Staff ratios
Teacher-child ratio §101216.3(a)
Based on observation, the licensee did not comply with the section cited above by having one teacher supervising 12 napping children and 4 awake children, which posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Aug 4, 2025
Type AOct 8, 2024Complaint investigationSupervision
Care and supervision §101229(a)(1)
Based on record review and interview, the Licensee did not comply with the above by leaving a child without supervision in a classroom. This posed an immediate risk to the health or safety of children in care. 8 The facility shall submit a meeting agenda detailing supervision requirements that are signed by all staff members present during the meeting.
Plan of correction due Oct 18, 2024
Type BOct 8, 2024Case management visit (deficiencies)Records & paperwork
Reporting requirements §101212(d)
Based on record review, the Licensee did not comply with the above by not submitting a written report within seven days of an unusual incident occurring. This posed a potential risk to the health and safety of children in care.
Plan of correction due Oct 15, 2024
Type BJun 6, 2024InspectionTraining & qualifications
Staff health screening and personnel requirements §101216(f)
Based on interview and record review, the licensee did not comply with the section cited above by not enrolling staff for an EMSA certified training course which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jun 28, 2024

Complaint investigations

Not substantiatedNov 5, 2024Complaint investigationreceived Sep 30, 2024
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedOct 8, 2024Complaint investigationreceived Sep 30, 2024
Substantiated allegation:
-Child was left unattended in a classroom.
1 citation issued during this investigation, listed under Citations.

How often are complaints about daycares in San Francisco County substantiated? See the county-by-county report →

About this center

Licensed capacity75 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceAug 26, 2008
LicenseePacific Primary
AdministratorMadonna Stancil
Phone(415) 409-1961
State facility #384001816

Common questions

Does Pacific Primary - Orange Sun Campus take infants?

Not under this license, which covers preschool-age children.

Has Pacific Primary - Orange Sun Campus had any serious violations?

California issued 2 Type A citations since 2021, its most serious category. The most recent was on Jul 21, 2025, for care and supervision. Each citation is listed in full above.

Have there been complaints about Pacific Primary - Orange Sun Campus?

California investigated 2 complaints since 2021 and substantiated 1. Allegations are shown only for substantiated complaints.

How does Pacific Primary - Orange Sun Campus compare with other daycares in San Francisco?

It is tied for #309 of 344 centers in San Francisco by weighted citations per inspection, and has more citations per inspection than 79% of California licensed centers with enough inspection history to compare.

When was Pacific Primary - Orange Sun Campus last inspected?

Jul 31, 2026. No citations were issued during that visit.

How much does Pacific Primary - Orange Sun Campus cost?

California does not publish individual centers’ prices, so ask Pacific Primary - Orange Sun Campus for its current tuition. For comparison, the median full-time price at licensed centers in San Francisco County, which includes San Francisco, was $1,735 a month for preschoolers (about $2,190 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Pacific Primary - Orange Sun Campus?

The licensee is Pacific Primary, and the administrator listed with the state is Madonna Stancil.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 384001816 on the California Care Facility Search. Data refreshed Oct 3, 2026.