Daycare Record Child care inspection records

Papillon Preschool Managed By Bright Horizons Inf

1311 So. El Camino Real, San Mateo, CA 94402 · San Mateo County
1 substantiated complaint Infant center

Papillon Preschool Managed By Bright Horizons Inf is a licensed child care center in San Mateo, CA, licensed for up to 24 children and serving infants and toddlers. It has held its California license since 2015. Since February 2021, state licensing staff have inspected it 4 times and investigated 1 complaint, and it was substantiated. The state issued 4 citations, 1 of them Type A (the most serious). None of them came in the last 12 months. Measured by weighted citations per inspection, it is tied for #48 of 55 centers in San Mateo and has more citations per inspection than 72% of California licensed centers.

Inspection record

More citations than 72% of 10,948 California licensed centers, per inspection, weighted by severity. More citations than most
Tied for #48 of 55 centers in San Mateo
1 Type A citations
3 Type B citations
4 Inspections
1 of 1 Complaints substantiated
4 citations from 8 state visits since Feb 8, 2021 · none in the last 12 months · last inspected Apr 27, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Apr 27, 2026 · Inspection · no citation Apr 8, 2025 · Report/investigation · no citation Mar 25, 2025 · Inspection · citation found Feb 13, 2024 · Report/investigation · no citation Dec 20, 2023 · Inspection · citation found May 30, 2023 · Report/investigation · no citation Apr 11, 2023 · Report/investigation · citation found Jun 16, 2022 · Inspection · no citation
Citation issued No citation Top row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Building & playground safety 1
Supervision 1
Background checks 1
Staff ratios 1

Citations, newest first

Type B Mar 25, 2025 Inspection Building & playground safety
Fixtures, furniture, equipment and supplies §101239(n)
Based on observation, LPAs confirmed dirt and stained padded climbing equipment in cocoon classroom. This poses a potential health and safety risk to children in care.
Plan of correction due Apr 1, 2025
Type B Mar 25, 2025 Inspection Supervision
Care and supervision of infants §101429(a)(2)(C)(3)
Based on record review, LPAs confirmed documentation for infant napping conditions are being logged after the required 15 minutes review. This poses a potential health and safety risk to children in care.
Plan of correction due Apr 1, 2025
Type A Dec 20, 2023 Inspection Background checks
Criminal record clearance §101170(e)
Based on observations, Record Review, and Interviews, LPAs confirmed present staff member (S1) does not have criminal record clearance or facility association on file. This poses an immediate health and safety risk to children in care.
Plan of correction due Dec 21, 2023
Type B Apr 11, 2023 Complaint investigation Staff ratios
Teacher-Child Ratios §101616.5(b)
Based on evidence collected, LPA determine allegation is valid. This poses a potential health and safety risk to children in care.
Plan of correction due Apr 21, 2023

Complaint investigations

Substantiated Apr 11, 2023 Complaint investigation received Apr 3, 2023
Substantiated allegation:
Children are left alone with staff not qualified to supervise children alone.
1 citation issued during this investigation, listed under Citations.

How often are complaints about daycares in San Mateo County substantiated? See the county-by-county report →

About this center

Licensed capacity 24 children
License type Infant center
License status Licensed
Licensed since Jun 1, 2015
Licensee Bright Horizons Children's Centers, LLC
Administrator Rowena De Los Angeles
Phone (650) 340-7241
State facility # 414004115
Parent reviews Google Maps reviews
Not checked by Daycare Record

Other licenses at this address

Common questions

Does Papillon Preschool Managed By Bright Horizons Inf take infants?

Yes. It is licensed by California as an infant center.

Has Papillon Preschool Managed By Bright Horizons Inf had any serious violations?

California issued 1 Type A citation since 2021, its most serious category. The most recent was on Dec 20, 2023, for criminal record clearance. Each citation is listed in full above.

Have there been complaints about Papillon Preschool Managed By Bright Horizons Inf?

California investigated 1 complaint since 2021 and substantiated 1. Allegations are shown only for substantiated complaints.

How does Papillon Preschool Managed By Bright Horizons Inf compare with other daycares in San Mateo?

It is tied for #48 of 55 centers in San Mateo by weighted citations per inspection, and has more citations per inspection than 72% of California licensed centers with enough inspection history to compare.

When was Papillon Preschool Managed By Bright Horizons Inf last inspected?

Apr 27, 2026. No citations were issued during that visit.

How much does Papillon Preschool Managed By Bright Horizons Inf cost?

California does not publish individual centers’ prices, so ask Papillon Preschool Managed By Bright Horizons Inf for its current tuition. For comparison, the median full-time price at licensed centers in San Mateo County, which includes San Mateo, was $1,947 a month for infants (about $2,460 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Papillon Preschool Managed By Bright Horizons Inf?

The licensee is Bright Horizons Children's Centers, LLC, and the administrator listed with the state is Rowena De Los Angeles.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 414004115 on the California Care Facility Search. Data refreshed Oct 3, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.