Daycare RecordChild care inspection records

Primary Plus - Hibiscus (Preschool)

801 Hibiscus Lane, San Jose, CA 95117 · Santa Clara County
ClosedChild care center (preschool)
This center is closed. California lists its license as closed as of May 4, 2025. Its state inspection history is shown below.

Primary Plus - Hibiscus (Preschool) was a licensed child care center in San Jose, CA, licensed for up to 213 children. Its license closed around May 2025. Since February 2021, the state inspected it 1 time and investigated 4 complaints, 3 substantiated, and issued 7 citations, 1 of them Type A. Its inspection history is kept here for reference.

Inspection history

1Type A citations
6Type B citations
1Inspections
3 of 4Complaints substantiated

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Sep 17, 2024 · Report/investigation · no citationAug 8, 2024 · Report/investigation · citation foundApr 25, 2024 · Report/investigation · citation foundMar 6, 2024 · Report/investigation · citation foundMar 6, 2024 · Report/investigation · citation foundMar 16, 2023 · Report/investigation · citation foundOct 27, 2022 · Inspection · no citationOct 12, 2021 · Report/investigation · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Building & playground safety2
Background checks2
Supervision2
Other standards1

Citations, newest first

Type BAug 8, 2024Complaint investigationBuilding & playground safety
Buildings and grounds §101238(a)(1)
Based on interview and record review, the center had a power outage on 07/24/2024. Staff interviews verifying the temperature had exceeded 85 degrees Fahrenheit and facility records showing logs of temperatures above 85 degrees Fahrenheit on 07/24/2024. This poses a potential health and safety risk for children in care.
Plan of correction due Aug 15, 2024
Type BAug 8, 2024Complaint investigationOther standards
False Claims §101163(a)
Based on interview, LPA Yip was informed by Regional Manager that the temperature of the rooms had reached above 85 degree Fahrenheit at 1:30PM, however, one of the class at reached above 85 prior to 1:30PM. This poses a potential health and safety risk to children in care.
Plan of correction due Aug 15, 2024
Type AApr 25, 2024Case management visit (other)Background checks
Criminal record clearance §101170(e)(1)
Based on record reviews, S1 and S2's were present, but fingerprints were still pending. This poses an immediate health and safety risk to chidren in care. 8 during today's inspection.
Plan of correction due Apr 26, 2024
Type BApr 25, 2024Case management visit (other)Supervision
Care and supervision §101229(a)(1)
Based on observation, LPA observed at 11:20 that there were children in the toddler play yard. There was no staff standing where they can visually supervise the children. Director brought the child to the staff. This poses a potential health and safety risk to children in care. 8 staff who attended training upon completion.
Plan of correction due May 2, 2024
Type BMar 6, 2024Complaint investigationBackground checks
Criminal record clearance §101170(e)(2)
Based on observation, interview, and record review, A-1 is left alone with children. A-1's fingerprints were disassocaited and not transferred back to facility. A-2 was also present at the facility and has cleared fingeprints, but fingerprints were not associated to facility. Both A-1 and A-2 are associated to other Primary Plus facility roster. This poses a potential health and safety risk to children in care. 8 A-2's fingerprints were transferred during today's inspection.
Plan of correction due Mar 7, 2024
Type BMar 6, 2024Case management visit (other)Supervision
Care and supervision §101229(a)(1)
Based on observation, LPAs observed at 11:40AM that a staff walked out of the bathroom while a child was inside. There was no staff standing where they could visually supervise the child. Staff were in the room. This poses a potential health and safety risk to children in care.
Plan of correction due Mar 13, 2024
Type BMar 16, 2023Complaint investigationBuilding & playground safety
Fixtures, furniture, equipment and supplies §101239(a)(1)
By The POC Date: The Licensee shall submit a plan of correction to CCLD that will ensure The licensee shall maintain the temperature in rooms that children occupy between a minimum of 68 degrees F [..] and a maximum of 85 degrees F (30 degrees). LPA observed temperatures in rooms 5 and 8. The rooms the childen occupied did not meet minimum of 68 degrees F required accordance with the California Code of 68 degrees F.This poses a potential risk to the children.
Plan of correction due Mar 20, 2023

Complaint investigations

SubstantiatedAug 8, 2024Complaint investigationreceived Aug 2, 2024
Substantiated allegations:
PHYSICAL PLANT - Temperature in center went over 85 degrees F.
False Claims
2 citations issued during this investigation, listed under Citations.
SubstantiatedMar 6, 2024Complaint investigationreceived Feb 26, 2024
Substantiated allegation:
Adult is being left alone with daycare children
1 citation issued during this investigation, listed under Citations.
SubstantiatedMar 16, 2023Complaint investigationreceived Mar 15, 2023
Substantiated allegation:
Staff do not provide a comfortable room temperature for day care children.
1 citation issued during this investigation, listed under Citations.
Not substantiatedOct 12, 2021Complaint investigationreceived Sep 21, 2021
The state did not substantiate this complaint, so its allegations are not shown.

About this center

Licensed capacity213 children
License typeChild care center (preschool)
License statusClosed
Licensed sinceNov 9, 1989
ClosedMay 4, 2025
LicenseePrimary Plus INC.
Last administratorRenee Torres
State facility #430710074

Other licenses at this address

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 430710074 on the California Care Facility Search. Data refreshed Oct 2, 2026.