Primrose School of Cupertino · Infant Center, San Jose
Primrose School of Cupertino is a licensed child care center in San Jose, CA, licensed for up to 24 children and serving infants and toddlers. It has held its California license since 2022. Since February 2021, state licensing staff have inspected it once and investigated 2 complaints, 1 of them substantiated. The state issued 3 citations, 2 of them Type A (the most serious), most often for supervision (2 of 3). None of them came in the last 12 months. It has too few inspections so far for a statewide comparison.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
Based on interview and record review, S-1 fell asleep during naptime and was the only staff present in the room at the time. This poses an immediate health and safety risk to children in care. 8 S-1 was terminated on 04/18/2024.
Responsibility for Providing Care and Supervision(a)(1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. 1 Executive Director stated that part of their POC PLAN, Staff will no longer work at the Center, and all staff will be re-trained on supervision of the children. Director stated she will submit the plan by the POC date. This requirement was not met by: An incident occured on 5/17/23 where S1 fell asleep while supervising children in the Young Toddler Classroom during naptime. No other staff were present,which poses an immediate risk to the health and safety of children in care. 8 Director shall post and provide copies of this licensing report, have LIC 9224 signed and kept on file, to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. According to AB 633, parents must be provided with this report which contains this Type A deficiency for the…
An incident occured on 5/17/23 where staff fell asleep while supervising children in the Young Toddler Classroom during naptime. No other staff were present.This Incident was not reported to Licensing, which poses a potential health and safety risk to children in care.
Complaint investigations
1. Staff are not providing adequate supervision
How often are complaints about daycares in Santa Clara County substantiated? See the county-by-county report →
About this center
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Common questions
Does Primrose School of Cupertino take infants?
Yes. It is licensed by California as an infant center.
Has Primrose School of Cupertino had any serious violations?
California issued 2 Type A citations since 2021, its most serious category. The most recent was on Apr 24, 2024, for care and supervision. Each citation is listed in full above.
Have there been complaints about Primrose School of Cupertino?
California investigated 2 complaints since 2021 and substantiated 1. Allegations are shown only for substantiated complaints.
When was Primrose School of Cupertino last inspected?
Apr 30, 2025. No citations were issued during that visit.
How much does Primrose School of Cupertino cost?
California does not publish individual centers’ prices, so ask Primrose School of Cupertino for its current tuition. For comparison, the median full-time price at licensed centers in Santa Clara County, which includes San Jose, was $1,940 a month for infants (about $2,450 today) in the state’s 2021 Regional Market Rate Survey.
Who runs Primrose School of Cupertino?
The licensee is Pswg LLC, and the administrator listed with the state is Monica Thompson.
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Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.
To read the full state reports, search facility number 434417026 on the California Care Facility Search. Data refreshed Oct 3, 2026.
Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.