Daycare Record Child care inspection records

Primrose School of Cupertino · Infant Center, San Jose

1002 S De Anza Blvd, San Jose, CA 95129 · Santa Clara County
1 substantiated complaint Infant center

Primrose School of Cupertino is a licensed child care center in San Jose, CA, licensed for up to 24 children and serving infants and toddlers. It has held its California license since 2022. Since February 2021, state licensing staff have inspected it once and investigated 2 complaints, 1 of them substantiated. The state issued 3 citations, 2 of them Type A (the most serious), most often for supervision (2 of 3). None of them came in the last 12 months. It has too few inspections so far for a statewide comparison.

Inspection record

Not enough history California has inspected this center once since Feb 8, 2021. Centers are compared once they have at least 2 inspections.
2 Type A citations
1 Type B citations
1 Inspections
1 of 2 Complaints substantiated
3 citations from 8 state visits since Feb 8, 2021 · none in the last 12 months · last inspected Apr 30, 2025

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Apr 30, 2025 · Inspection · no citation Aug 15, 2024 · Report/investigation · no citation Apr 24, 2024 · Report/investigation · citation found Nov 8, 2023 · Report/investigation · no citation Sep 21, 2023 · Report/investigation · citation found Sep 21, 2023 · Report/investigation · citation found Apr 19, 2022 · Report/investigation · no citation Apr 13, 2022 · Report/investigation · no citation
Citation issued No citation Top row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Supervision 2
Records & paperwork 1

Citations, newest first

Type A Apr 24, 2024 Case management visit (incident) Supervision
Care and supervision §101229(a)(1)
Based on interview and record review, S-1 fell asleep during naptime and was the only staff present in the room at the time. This poses an immediate health and safety risk to children in care. 8 S-1 was terminated on 04/18/2024.
Plan of correction due Apr 24, 2024
Type A Sep 21, 2023 Complaint investigation Supervision
Care and supervision §101229(a)(1)
Responsibility for Providing Care and Supervision(a)(1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. 1 Executive Director stated that part of their POC PLAN, Staff will no longer work at the Center, and all staff will be re-trained on supervision of the children. Director stated she will submit the plan by the POC date. This requirement was not met by: An incident occured on 5/17/23 where S1 fell asleep while supervising children in the Young Toddler Classroom during naptime. No other staff were present,which poses an immediate risk to the health and safety of children in care. 8 Director shall post and provide copies of this licensing report, have LIC 9224 signed and kept on file, to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. According to AB 633, parents must be provided with this report which contains this Type A deficiency for the…
Plan of correction due Sep 22, 2023
Type B Sep 21, 2023 Case management visit (deficiencies) Records & paperwork
Reporting requirements §101212(d)(1)(C)
An incident occured on 5/17/23 where staff fell asleep while supervising children in the Young Toddler Classroom during naptime. No other staff were present.This Incident was not reported to Licensing, which poses a potential health and safety risk to children in care.
Plan of correction due Oct 5, 2023

Complaint investigations

Not substantiated Nov 8, 2023 Complaint investigation received Aug 28, 2023
The state did not substantiate this complaint, so its allegations are not shown.
Substantiated Sep 21, 2023 Complaint investigation received Aug 28, 2023
Substantiated allegation:
1. Staff are not providing adequate supervision
1 citation issued during this investigation, listed under Citations.

How often are complaints about daycares in Santa Clara County substantiated? See the county-by-county report →

About this center

Licensed capacity 24 children
License type Infant center
License status Licensed
Licensed since Apr 21, 2022
Licensee Pswg LLC
Administrator Monica Thompson
Phone (408) 685-7133
State facility # 434417026
Parent reviews Google Maps reviews
Not checked by Daycare Record

Other licenses at this address

Common questions

Does Primrose School of Cupertino take infants?

Yes. It is licensed by California as an infant center.

Has Primrose School of Cupertino had any serious violations?

California issued 2 Type A citations since 2021, its most serious category. The most recent was on Apr 24, 2024, for care and supervision. Each citation is listed in full above.

Have there been complaints about Primrose School of Cupertino?

California investigated 2 complaints since 2021 and substantiated 1. Allegations are shown only for substantiated complaints.

When was Primrose School of Cupertino last inspected?

Apr 30, 2025. No citations were issued during that visit.

How much does Primrose School of Cupertino cost?

California does not publish individual centers’ prices, so ask Primrose School of Cupertino for its current tuition. For comparison, the median full-time price at licensed centers in Santa Clara County, which includes San Jose, was $1,940 a month for infants (about $2,450 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Primrose School of Cupertino?

The licensee is Pswg LLC, and the administrator listed with the state is Monica Thompson.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 434417026 on the California Care Facility Search. Data refreshed Oct 3, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.