Primrose School of Willow Glen · Preschool, San Jose
Primrose School of Willow Glen is a licensed child care center in San Jose, CA, licensed for up to 174 children and serving preschool-age children. It has held its California license since 2017. Since February 2021, state licensing staff have inspected it twice and investigated 4 complaints, 1 of them substantiated. The state issued 3 citations, 2 of them Type A (the most serious), most often for background checks (2 of 3). None of them came in the last 12 months. Measured by weighted citations per inspection, it is tied for #176 of 201 centers in San Jose and has more citations per inspection than 91% of California licensed centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
Staff, Nicole Kephart was immediatley removed from the facility. Director stated she will not return until she receives her full clearance. During review of staff associations during interviews it was found that staff, Nicole Kephart was "In Process" and did not have full fingerprint clearance and did not have appropriate exemption. She has been in ratio since 3/13/23. This poses an imediate health and safety risk to children in care.
Based on interviews with staff it was stated that the facility has not had adequate amounts of food for children. It was stated that staff will consume the food designated for children to model eating. This poses a potential risk to children in care
Staff, Nicole Kephart was immediatley removed from the facility. Director stated she will not return until she receives her full clearance. During review of staff associations during interviews it was found that staff, Nicole Kephart was "In Process" and did not have full fingerprint clearance and did not have appropriate exemption. She has been in ratio since 3/13/23. This poses an imediate health and safety risk to children in care.
Complaint investigations
Staff are not adhering to proper food service requirements.
How often are complaints about daycares in Santa Clara County substantiated? See the county-by-county report →
About this center
Other licenses at this address
Common questions
Does Primrose School of Willow Glen take infants?
Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).
Has Primrose School of Willow Glen had any serious violations?
California issued 2 Type A citations since 2021, its most serious category. The most recent was on Jun 1, 2023, for criminal record clearance. Each citation is listed in full above.
Have there been complaints about Primrose School of Willow Glen?
California investigated 4 complaints since 2021 and substantiated 1. Allegations are shown only for substantiated complaints.
How does Primrose School of Willow Glen compare with other daycares in San Jose?
It is tied for #176 of 201 centers in San Jose by weighted citations per inspection, and has more citations per inspection than 91% of California licensed centers with enough inspection history to compare.
When was Primrose School of Willow Glen last inspected?
Apr 15, 2026. No citations were issued during that visit.
How much does Primrose School of Willow Glen cost?
California does not publish individual centers’ prices, so ask Primrose School of Willow Glen for its current tuition. For comparison, the median full-time price at licensed centers in Santa Clara County, which includes San Jose, was $1,599 a month for preschoolers (about $2,020 today) in the state’s 2021 Regional Market Rate Survey.
Who runs Primrose School of Willow Glen?
The licensee is Raas California LLC, and the administrator listed with the state is Shanawany,ayah.
Licensed centers nearby
1496 Hamilton Ave, San Jose · under 0.1 mi away · 28 spots No citations YMCA-booksin
1590 Dry Creek Rd, San Jose · 0.3 mi away · 35 spots No citations Engenius Learning Center @ Booksin Elementary
1590 Dry Creek Rd, San Jose · 0.3 mi away · 175 spots More citations than most Sinai Nursery School
1532 Willowbrae Ave, San Jose · 0.4 mi away · 67 spots Too few inspections to compare Woodhaven Preschool at Willow Glen Umc
1420 Newport Ave, San Jose · 0.7 mi away · 56 spots More citations than most Willow Glen Academy
1590 Minnesota Ave, San Jose · 0.7 mi away · 25 spots Among the most cited
Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.
To read the full state reports, search facility number 434415146 on the California Care Facility Search. Data refreshed Oct 3, 2026.
Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.