Daycare Record Child care inspection records

Shepherd of the Valley Lutheran Church

23838 Kittridge Street, West Hills, CA 91307 · Los Angeles County
3 substantiated complaints Child care center (preschool)

Shepherd of the Valley Lutheran Church is a licensed child care center in West Hills, CA, licensed for up to 104 children and serving preschool-age children. It has held its California license since 2007. Since February 2021, state licensing staff have inspected it twice and investigated 7 complaints, 3 of them substantiated. The state issued 8 citations, 1 of them Type A (the most serious), most often for training & qualifications (4 of 8). 3 citations came in the last 12 months. Measured by weighted citations per inspection, it is tied for #8 of 11 centers in West Hills and has more citations per inspection than 95% of California licensed centers.

Inspection record

More citations than 95% of 10,948 California licensed centers, per inspection, weighted by severity. Among the most cited
Tied for #8 of 11 centers in West Hills
1 Type A citations
7 Type B citations
2 Inspections
3 of 7 Complaints substantiated
8 citations from 16 state visits since Feb 8, 2021 · 3 in the last 12 months · last inspected Sep 10, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Sep 14, 2026 · Report/investigation · no citation Sep 10, 2026 · Inspection · no citation Aug 25, 2026 · Report/investigation · citation found Aug 25, 2026 · Report/investigation · citation found May 20, 2026 · Report/investigation · no citation Oct 9, 2025 · Report/investigation · no citation Sep 16, 2025 · Report/investigation · citation found Apr 9, 2025 · Report/investigation · citation found Apr 9, 2025 · Report/investigation · citation found Dec 18, 2024 · Report/investigation · no citation Aug 1, 2024 · Report/investigation · no citation May 23, 2024 · Report/investigation · no citation Apr 18, 2024 · Report/investigation · no citation Apr 15, 2024 · Inspection · no citation Dec 21, 2023 · Report/investigation · no citation Mar 14, 2022 · Report/investigation · no citation
Citation issued No citation Top row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Training & qualifications 4
Caregiver conduct 1
Records & paperwork 1
Other standards 1
Health & medication 1

Citations, newest first

Type B Aug 25, 2026 Complaint investigation Training & qualifications
Infant care teacher qualifications §101416.2(b)
**THIS IS AN AMENDED REPORT WHICH SUPERSEDES THE PREVIOUS REPORT.* (b) Prior to employment, an infant care teacher shall have completed, with passing grades, at least three postsecondary semesters or equivalent quarter units in early childhood education or child development, and three postsecondary semester or 1 The Director shall ensure any staff left alone with the toddlers shall have completed infant/toddler units. LPA provided the facility with a copy of the regulation. equivalent quarter units related to the care of infants... Based on LPAs observation, record review, and interview the facility did not ensure the staff had infant/toddlers units before being left alone with toddlers. This poses an potential health and safety risk to children in care. 8
Plan of correction due Sep 11, 2026
Type B Aug 25, 2026 Complaint investigation Caregiver conduct
Personal rights §101223(a)(2)
(a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. Based on LPAs interviews staff engaged inappropriate interactions with children in care. 1 The Director shall conduct a training on appropriate interactions between staff and children. Director shall provide LPA with a copy of the agenda and sign in sheet by the date listed. This poses an potential health and safety risk to children in care. 8
Plan of correction due Sep 11, 2026
Type B Aug 25, 2026 Case management visit (deficiencies) Records & paperwork
Reporting requirements §101212(d)
(d) Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. In addition, a written report containing the information 1 The Director shall submit an Unusual Incident Report LIC 624 to Licensing by the date listed. specified in (d)(2) below shall be submitted to the Department within seven days following the occurrence of such event.
Plan of correction due Aug 28, 2026
Type A Sep 16, 2025 Complaint investigation Other standards
Child Day Care Serving... Optional Program §1596.955(4)
LPA observations of children's sign in and out sheets, staff records and time sheets which showed there was no qualified toddler teacher supervising toddlers making the facility out of ratio.
Plan of correction due Sep 16, 2025
Type B Sep 16, 2025 Complaint investigation Training & qualifications
Infant care teacher qualifications §101416.2(b)
LPA observations of time sheets, staff files and staff timecards. LPA did not observe a qualified staff with infant/toddler units at the time toddlers arrived at the center. This poses a potential health and safety risk to children in care.
Plan of correction due Sep 30, 2025
Type B Apr 9, 2025 Complaint investigation Training & qualifications
Teacher qualifications and duties §101216.1(b)(1)
(b) Prior to employment, a teacher shall meet the requirements...(1) A teacher shall have completed, with passing grades, at least six postsecondary semester or equivalent quarter units of the education requirement... This requirement was not met as evidenced 1 Director will provide a copy of the transcripts for the staff and will obtain course descriptions for the required courses. by LPA observations and file review. LPA was unable to verify qualifitions for 4 teachers. This poses an potential health and safety risk to children in care. 8
Plan of correction due Apr 30, 2025
Type B Apr 9, 2025 Case management visit (deficiencies) Health & medication
Staff immunizations §1596.7995(a)(1)
LPAs observation and file review 4 out of 9 staff not having proof of the required immunization's. This poses an potential health and safety risk to children in care.
Plan of correction due Apr 30, 2025
Type B Apr 9, 2025 Case management visit (deficiencies) Training & qualifications
Mandated reporter training §1596.8662(b)(1)
LPA observation and record review 4 out of 9 staff are missing proof of current Mandated Reporter Training. This poses an potential health and safety risk to children in care.
Plan of correction due Apr 30, 2025

Complaint investigations

Substantiated Aug 25, 2026 Complaint investigation received Aug 25, 2026
Substantiated allegations:
Unqualified staff provided supervision to daycare children.
Facility staff are engaging in inappropriate interactions with children.
2 citations issued during this investigation, listed under Citations.
Not substantiated Oct 9, 2025 Complaint investigation received Sep 12, 2025
The state did not substantiate this complaint, so its allegations are not shown.
Substantiated Sep 16, 2025 Complaint investigation received Aug 1, 2025
Substantiated allegations:
Unqualified staff are providing care to children.
Facility is operating out of ratio.
2 citations issued during this investigation, listed under Citations.
Substantiated Apr 9, 2025 Complaint investigation received Apr 3, 2025
Substantiated allegation:
Licensee is allowing unqualified staff to provide care to day care children.
1 citation issued during this investigation, listed under Citations.
Not substantiated Dec 18, 2024 Complaint investigation received Nov 20, 2024
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiated Aug 1, 2024 Complaint investigation received May 16, 2024
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiated May 23, 2024 Complaint investigation received Apr 8, 2024
The state did not substantiate this complaint, so its allegations are not shown.

How often are complaints about daycares in Los Angeles County substantiated? See the county-by-county report →

About this center

Licensed capacity 104 children
License type Child care center (preschool)
License status Licensed
Licensed since Sep 18, 2007
Licensee Shepherd Of The Valley Lutheran Church
Administrator Season Eng
Phone (818) 347-6784
State facility # 197414470
Parent reviews Google Maps reviews
Not checked by Daycare Record

Other licenses at this address

Common questions

Does Shepherd of the Valley Lutheran Church take infants?

Not under this license, which covers preschool-age children.

Has Shepherd of the Valley Lutheran Church had any serious violations?

California issued 1 Type A citation since 2021, its most serious category. The most recent was on Sep 16, 2025, for child day care serving... optional program. Each citation is listed in full above.

Have there been complaints about Shepherd of the Valley Lutheran Church?

California investigated 7 complaints since 2021 and substantiated 3. Allegations are shown only for substantiated complaints.

How does Shepherd of the Valley Lutheran Church compare with other daycares in West Hills?

It is tied for #8 of 11 centers in West Hills by weighted citations per inspection, and has more citations per inspection than 95% of California licensed centers with enough inspection history to compare.

When was Shepherd of the Valley Lutheran Church last inspected?

Sep 10, 2026. No citations were issued during that visit.

How much does Shepherd of the Valley Lutheran Church cost?

California does not publish individual centers’ prices, so ask Shepherd of the Valley Lutheran Church for its current tuition. For comparison, the median full-time price at licensed centers in Los Angeles County, which includes West Hills, was $1,087 a month for preschoolers (about $1,370 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Shepherd of the Valley Lutheran Church?

The licensee is Shepherd Of The Valley Lutheran Church, and the administrator listed with the state is Season Eng.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 197414470 on the California Care Facility Search. Data refreshed Oct 3, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.