Daycare RecordChild care inspection records

Smiles Day School

5701 Thornhill Drive, Oakland, CA 94611 · Alameda County
2 substantiated complaintsChild care center (preschool)

Smiles Day School is a licensed child care center in Oakland, CA, licensed for up to 85 children and serving preschool-age children. It has held its California license since 1990. Since February 2021, state licensing staff have inspected it 2 times and investigated 3 complaints, 2 of them substantiated. The state issued 2 citations, 0 of them Type A (the most serious). 1 citation came in the last 12 months. Measured by weighted citations per inspection, it is tied for #71 of 142 centers in Oakland and has more citations per inspection than 61% of California licensed centers.

Inspection record

More citations than 61%of 10,948 California licensed centers, per inspection, weighted by severity. More citations than most
Tied for #71 of 142 centers in Oakland
0Type A citations
2Type B citations
2Inspections
2 of 3Complaints substantiated
2 citations from 5 state visits since Feb 8, 2021 · 1 in the last 12 months · last inspected Feb 27, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Feb 27, 2026 · Inspection · no citationJan 23, 2026 · Report/investigation · citation foundOct 11, 2024 · Report/investigation · citation foundOct 11, 2024 · Report/investigation · no citationSep 19, 2023 · Inspection · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Caregiver conduct2

Citations, newest first

Type BJan 23, 2026Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
Based on interviews and observations, the Licensee did not comply with the section cited above as center did not section cited above as center did not fulfill or meet day care child’s needs, which poses a potential risk to the health and safety of children in care. 8 Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250 per violation and $100 per day until corrected.
Plan of correction due Jan 23, 2026
Type BOct 11, 2024Complaint investigationCaregiver conduct
Personal rights §101223(a)(1)
at least 2 staff were observed using a stern voice telling children to "stop crying" which is a potential risk to the health and safety of children in care.
Plan of correction due Oct 25, 2024

Complaint investigations

SubstantiatedJan 23, 2026Complaint investigationreceived Jan 2, 2026
Substantiated allegation:
PERSONAL RIGHTS - Staff did not provide healthful accommodations for a daycare child.
1 citation issued during this investigation, listed under Citations.
SubstantiatedOct 11, 2024Complaint investigationreceived Aug 14, 2024
Substantiated allegation:
Staff made inappropriate comments towards day care child
1 citation issued during this investigation, listed under Citations.
Not substantiatedOct 11, 2024Complaint investigationreceived Aug 14, 2024
The state did not substantiate this complaint, so its allegations are not shown.

About this center

Licensed capacity85 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceApr 12, 1990
LicenseeSmiles Day School
AdministratorGreen,iona
Phone(510) 339-9660
State facility #010212422

Common questions

Does Smiles Day School take infants?

Not under this license, which covers preschool-age children.

Has Smiles Day School had any serious violations?

No Type A citations since 2021. It has 2 Type B citations, listed above.

Have there been complaints about Smiles Day School?

California investigated 3 complaints since 2021 and substantiated 2. Allegations are shown only for substantiated complaints.

How does Smiles Day School compare with other daycares in Oakland?

It is tied for #71 of 142 centers in Oakland by weighted citations per inspection, and has more citations per inspection than 61% of California licensed centers with enough inspection history to compare.

When was Smiles Day School last inspected?

Feb 27, 2026. No citations were issued during that visit.

How much does Smiles Day School cost?

California does not publish individual centers’ prices, so ask Smiles Day School for its current tuition. For comparison, the median full-time price at licensed centers in Alameda County, which includes Oakland, was $1,547 a month for preschoolers (about $1,950 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Smiles Day School?

The licensee is Smiles Day School, and the administrator listed with the state is Green,iona.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 010212422 on the California Care Facility Search. Data refreshed Oct 2, 2026.