Daycare RecordChild care inspection records

Snowline Childcare Services · Preschool, Phelan

4112 Nielsen Road, Phelan, CA 92371 · San Bernardino County
1 Type A citation in last 12 months2 substantiated complaintsChild care center (preschool)

Snowline Childcare Services is a licensed child care center in Phelan, CA, licensed for up to 50 children and serving preschool-age children. It has held its California license since 2023. Since February 2021, state licensing staff have inspected it 3 times and investigated 5 complaints, 2 of them substantiated. The state issued 4 citations, 1 of them Type A (the most serious), most often for staff ratios (1 of 4). 1 citation came in the last 12 months, including 1 Type A. Measured by weighted citations per inspection, it is #7 of 7 centers in Phelan and has more citations per inspection than 79% of California licensed centers.

Inspection record

More citations than 79%of 10,948 California licensed centers, per inspection, weighted by severity. More citations than most
#7 of 7 centers in Phelan
1Type A citations
3Type B citations
3Inspections
2 of 5Complaints substantiated
4 citations from 9 state visits since Feb 8, 2021 · 1 in the last 12 months · last inspected Aug 19, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Aug 19, 2026 · Report/investigation · no citationAug 19, 2026 · Inspection · no citationJun 4, 2026 · Report/investigation · citation foundOct 16, 2025 · Inspection · no citationApr 21, 2025 · Report/investigation · citation foundApr 21, 2025 · Report/investigation · no citationDec 11, 2024 · Inspection · citation foundApr 25, 2024 · Report/investigation · no citationMar 3, 2023 · Report/investigation · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Staff ratios1
Caregiver conduct1
Training & qualifications1
Health & medication1

Citations, newest first

Type AJun 4, 2026Complaint investigationStaff ratios
Capacity limits §101161(a)
Licensee stated how she is going to correct the deficiency by disenrolling children from the Child care Center effective today and enroll in family child care home and abide with the terms and conditions of the license. During today’s visit, LPA toured the facility and observed 4 children 7 years old in care with the preschool children. This poses an immediate health and safety risk to children in care.
Plan of correction due Jun 5, 2026
Type BApr 21, 2025Complaint investigationCaregiver conduct
Personal rights §101223(a)(3)
the teacher's admission that she did not know that child #1 peed on her pants. Several interviewers also stated that the children were sometimes alone without adult supervision, which poses a potential health, safety, or personal rights risk to the children in care.
Plan of correction due Apr 25, 2025
Type BApr 21, 2025Complaint investigationTraining & qualifications
Director qualifications and duties §101215.1
the record review and interview with Victoria (owner) and Emily (office staff). 1 The owner already submit the Director package for Maria Carmen Sandoval. LPA will submit the pacage to LPM to review and approve. Victoria has a family child care home. Emily does not have all the courses or experience to be a director, which poses a potential health, safety, or personal rights risk to the children in care.
Plan of correction due Apr 25, 2025
Type BDec 11, 2024InspectionHealth & medication
Health-related services §101226(e)(5)
Based on observation and interview and record review, the licensee did not comply with the section cited above, During today's inspection, LPA observed 2 childcare children need Prescription. However, the center does not have IMS plan for each child. The licensee said she did not know she needs the plan for medications, which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Dec 20, 2024

Complaint investigations

Not substantiatedAug 19, 2026Complaint investigationreceived May 26, 2026
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedJun 4, 2026Complaint investigationreceived May 26, 2026
Substantiated allegation:
Other: The facility is operating beyond the conditions and limitations specified on the license
1 citation issued during this investigation, listed under Citations.
SubstantiatedApr 21, 2025Complaint investigationreceived Mar 13, 2025
At least one allegation was substantiated. The state’s report lists which.
2 citations issued during this investigation, listed under Citations.
Not substantiatedApr 21, 2025Complaint investigationreceived Mar 18, 2025
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedApr 25, 2024Complaint investigationreceived Mar 20, 2024
The state did not substantiate this complaint, so its allegations are not shown.

How often are complaints about daycares in San Bernardino County substantiated? See the county-by-county report →

About this center

Licensed capacity50 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceMay 2, 2023
LicenseeVictoria Giebe
AdministratorMaria Carmen Sandoval
Phone(760) 215-1050
State facility #367750060

Other licenses at this address

Common questions

Does Snowline Childcare Services take infants?

Not under this license, which covers preschool-age children.

Has Snowline Childcare Services had any serious violations?

California issued 1 Type A citation since 2021, its most serious category. The most recent was on Jun 4, 2026, for capacity limits. Each citation is listed in full above.

Have there been complaints about Snowline Childcare Services?

California investigated 5 complaints since 2021 and substantiated 2. Allegations are shown only for substantiated complaints.

How does Snowline Childcare Services compare with other daycares in Phelan?

It is #7 of 7 centers in Phelan by weighted citations per inspection, and has more citations per inspection than 79% of California licensed centers with enough inspection history to compare.

When was Snowline Childcare Services last inspected?

Aug 19, 2026. No citations were issued during that visit.

How much does Snowline Childcare Services cost?

California does not publish individual centers’ prices, so ask Snowline Childcare Services for its current tuition. For comparison, the median full-time price at licensed centers in San Bernardino County, which includes Phelan, was $835 a month for preschoolers (about $1,050 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Snowline Childcare Services?

The licensee is Victoria Giebe, and the administrator listed with the state is Maria Carmen Sandoval.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 367750060 on the California Care Facility Search. Data refreshed Oct 3, 2026.