Daycare RecordChild care inspection records

Truth Preschool Academy

602 North Virginia Avenue, Ontario, CA 91764 · San Bernardino County
1 substantiated complaintChild care center (preschool)

Truth Preschool Academy is a licensed child care center in Ontario, CA, licensed for up to 60 children and serving preschool-age children. It has held its California license since 2019. Since February 2021, state licensing staff have inspected it 3 times and investigated 1 complaint, 1 of them substantiated. The state issued 4 citations, 2 of them Type A (the most serious), most often for records & paperwork (2 of 4). None came in the last 12 months. Measured by weighted citations per inspection, it is #27 of 38 centers in Ontario and has more citations per inspection than 87% of California licensed centers.

Inspection record

More citations than 87%of 10,948 California licensed centers, per inspection, weighted by severity. Among the most cited
#27 of 38 centers in Ontario
2Type A citations
2Type B citations
3Inspections
1 of 1Complaints substantiated
4 citations from 10 state visits since Feb 8, 2021 · 0 in the last 12 months · last inspected Sep 9, 2025

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Sep 9, 2025 · Inspection · no citationMay 8, 2025 · Report/investigation · no citationApr 29, 2025 · Report/investigation · no citationSep 25, 2024 · Report/investigation · citation foundAug 30, 2024 · Inspection · no citationApr 11, 2024 · Report/investigation · no citationAug 23, 2023 · Report/investigation · citation foundAug 23, 2023 · Report/investigation · citation foundJun 14, 2023 · Inspection · no citationMar 9, 2023 · Report/investigation · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Records & paperwork2
Supervision1
Background checks1

Citations, newest first

Type ASep 25, 2024Case management visit (incident)Supervision
Care and supervision §101229(a)(1)
(a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1)No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. 1 Facility agrees to hold a meeting, involving knowing the "Responsibilities for Providing Care and Supervision". Director will submit proof of an agenda, with date and detailed description of what will be discussed. Facilty agrees to get signtures from all staff attending and keep on file for furture review. Based on facility admission, 2 children were left without the supervision, including visual observation of staff. This poses an immediate risk to the health and safety of children in care. 8
Plan of correction due Sep 26, 2024
Type AAug 23, 2023Complaint investigationBackground checks
Criminal record clearance §101170(e)(1)
>>>>>>> 8 An uncleared adult was volunteering at the center for more than 16 hours a week. Although this individual did not work closely with the children, they did not have a criminal background clearance. This poses an immediate health & safety risk to persons in care.
Plan of correction due Aug 24, 2023
Type BAug 23, 2023Case management visit (other)Records & paperwork
Personnel records §101217(b)
The center was unable to provide any documentation for a volunteer at the facility. This poses a potential health and safety risk to persons in care. Request Denied
Plan of correction due Sep 1, 2023
Type BAug 23, 2023Case management visit (other)Records & paperwork
Personnel records §101217(e)
The center was unable to provide any documentation of hours volunteered at the center. This poses a potential health and safety risk to persons in care. 1 A written understanding of the cited regulations and signatures and dates from both, director and licensee. Both director and licensee agree to submit POC by
Plan of correction due Sep 1, 2023

Complaint investigations

SubstantiatedAug 23, 2023Complaint investigationreceived Aug 14, 2023
Substantiated allegation:
Uncleared adult working at the facility.
1 citation issued during this investigation, listed under Citations.

About this center

Licensed capacity60 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceOct 3, 2019
LicenseeKristy Rowell
AdministratorDanielle Alcala
Phone(909) 986-1873
State facility #364845155

Common questions

Does Truth Preschool Academy take infants?

Not under this license, which covers preschool-age children.

Has Truth Preschool Academy had any serious violations?

California issued 2 Type A citations since 2021, its most serious category. The most recent was on Sep 25, 2024, for care and supervision. Each citation is listed in full above.

Have there been complaints about Truth Preschool Academy?

California investigated 1 complaint since 2021 and substantiated 1. Allegations are shown only for substantiated complaints.

How does Truth Preschool Academy compare with other daycares in Ontario?

It is #27 of 38 centers in Ontario by weighted citations per inspection, and has more citations per inspection than 87% of California licensed centers with enough inspection history to compare.

When was Truth Preschool Academy last inspected?

Sep 9, 2025. No citations were issued during that visit.

How much does Truth Preschool Academy cost?

California does not publish individual centers’ prices, so ask Truth Preschool Academy for its current tuition. For comparison, the median full-time price at licensed centers in San Bernardino County, which includes Ontario, was $835 a month for preschoolers (about $1,050 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Truth Preschool Academy?

The licensee is Kristy Rowell, and the administrator listed with the state is Danielle Alcala.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 364845155 on the California Care Facility Search. Data refreshed Oct 2, 2026.