Daycare RecordChild care inspection records

Zoo Phonics Learning Academy

502 Riley Street, Folsom, CA 95630 · Sacramento County
2 Type A citations in last 12 months1 substantiated complaintChild care center (single license, multiple age groups)

Zoo Phonics Learning Academy is a licensed child care center in Folsom, CA, licensed for up to 44 children and serving children in more than one age group. It has held its California license since 2024. Since February 2021, state licensing staff have inspected it 1 time and investigated 2 complaints, 1 of them substantiated. The state issued 3 citations, 2 of them Type A (the most serious), most often for building & playground safety (1 of 3). 3 citations came in the last 12 months, including 2 Type A. It has too few inspections so far for a statewide comparison.

Inspection record

Not enough historyCalifornia has inspected this center 1 time since Feb 8, 2021. Centers are compared once they have at least 2 inspections.
2Type A citations
1Type B citations
1Inspections
1 of 2Complaints substantiated
3 citations from 6 state visits since Feb 8, 2021 · 3 in the last 12 months · last inspected Nov 20, 2025

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Jul 9, 2026 · Report/investigation · no citationMar 4, 2026 · Report/investigation · citation foundMar 4, 2026 · Report/investigation · citation foundJan 6, 2026 · Report/investigation · no citationNov 20, 2025 · Inspection · citation foundNov 6, 2024 · Report/investigation · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Building & playground safety1
Other standards1
Training & qualifications1

Citations, newest first

Type AMar 4, 2026Complaint investigationBuilding & playground safety
Buildings and grounds §101238(g)
Staff placed diaper creams and over the counter ointments on the top shelf in the toddler bathroom and made it inaccessible to children. Deficiency cleared at time of visit. LPA observed that the cubbies in the toddler bathroom had diaper creams and over the counter ointments that were within children's reach which poses an immediate health, safety, or personal rights risk to persons in care.
Plan of correction due Mar 5, 2026
Type AMar 4, 2026Case management visit (other)Other standards
Care for Toddlers within a Licensed Preschool Center §101804(b)(2)
LPA observed one staff supervising seven toddlers in their toddler option classroom, which poses an immediate health, safety, or personal rights risk to persons in care.
Plan of correction due Mar 5, 2026
Type BNov 20, 2025InspectionTraining & qualifications
Infant care teacher qualifications §101416.2(c)(1)
Based on interview and record review, the licensee did not comply with the section cited above as LPA observed 1 staff did not meet the teacher qualification in the classroom which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Dec 5, 2025

Complaint investigations

Not substantiatedJul 9, 2026Complaint investigationreceived Jun 9, 2026
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedMar 4, 2026Complaint investigationreceived Mar 3, 2026
Substantiated allegation:
Staff do not ensure that hazards are made inaccessible to daycare children.
1 citation issued during this investigation, listed under Citations.

About this center

Licensed capacity44 children
License typeChild care center (single license, multiple age groups)
License statusLicensed
Licensed sinceNov 19, 2024
LicenseeZoo Phonics Learning Academy
AdministratorKatie Pack
Phone(209) 662-3104
State facility #343625749

Other licenses at this address

Common questions

Has Zoo Phonics Learning Academy had any serious violations?

California issued 2 Type A citations since 2021, its most serious category. The most recent was on Mar 4, 2026, for buildings and grounds. Each citation is listed in full above.

Have there been complaints about Zoo Phonics Learning Academy?

California investigated 2 complaints since 2021 and substantiated 1. Allegations are shown only for substantiated complaints.

When was Zoo Phonics Learning Academy last inspected?

Nov 20, 2025. The state issued at least one citation during that visit.

How much does Zoo Phonics Learning Academy cost?

California does not publish individual centers’ prices, so ask Zoo Phonics Learning Academy for its current tuition. For comparison, the median full-time price at licensed centers in Sacramento County, which includes Folsom, was $1,400 a month for infants (about $1,770 today), $984 a month for preschoolers (about $1,240 today) and $840 a month for school-age children (about $1,060 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Zoo Phonics Learning Academy?

The licensee is Zoo Phonics Learning Academy, and the administrator listed with the state is Katie Pack.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 343625749 on the California Care Facility Search. Data refreshed Oct 2, 2026.