Ages & Stages Child Care Center LLC

During a complaint investigation on 2/13/25, it was determined by interviews with staff and representatives from an outside agency that staff # 1 yells at child # 1 frequently. Child # 1 left their labeled seat, which they picked for the day, to get their smock for an activity. When the child returned, Staff # 1 was sitting in the seat. Staff # 1 told the child to sit elsewhere and child # 1 refused. An argument started and the child left the area. The exact date of this incident is unknown as it was not reported to the operator on the day it happened.

During a complaint investigation on 2/13/25, it was determined by interviews with staff and representatives from an outside agency that staff # 1 yells at child # 1 frequently and on one occasion said "you're a big boy, only babies pee in their pants" when the child had an accident. The exact date in which this incident happened could not be determined as the incident was not reported on the date it happened. The operator notified child line as soon as she was made aware.

There was a play kitchen in the outdoor play space with a crack on the stove knob and door handle creating a sharp edge and pinch point.

The health assessment on file for child # 2 (see code sheet for DOB) is dated 4/15/24, therefore no longer valid. The health assessment on file for child # 3 (see code sheet for DOB) is dated 4/9/24, therefore no longer valid.

The health report on file for child # 4 did not include a review of the child's health history or list of allergies.

The health assessment on file for child # 4 does not have a list of current medications or assessment of health problems or special needs.

The health report on file for child # 4 did not include a statement that the child is able to participate in child care.

More than 24 months passed between health assessments for staff person # 1 as evidenced by health assessments on file dated 11/3/22 and 12/3/24.

Cert rep observed perishable food items in a child's lunch box in the preschool room.

Staff person # 1 did not complete annual fire safety as evidenced by the fire safety certificates dated 8/7/24 and 7/6/23.

The staff evaluation on file for staff person # 2 was not conducted within 12 months. Staff person # 2 has a staff evaluation dated 12/16/24, which is more than 12 months after their hire date (see code sheet for DOH).

The emergency contact form on file for child # 1 does not have the parent's work address.

An unannounced inspection was conducted on 2/20/2024. At that time, the fire drill log was reviewed. The date the last fire drill was conducted was 12/20/23, which was 62 days ago.

An unannounced inspection was conducted on 1/24/24. At that time, the lights were turned off and the infant room was so dark that staff were unable to see the children. An acceptable plan of correction was received on 2/11/2024 with a correction date of 1/24/2024. A complaint investigation was conducted on 2/20/2024. At that time, Staff Person #1 named four children in their primary care group. Staff Person #2 named seven children in their primary care group, including the four children that Staff Person #1 named. There were twelve children total in the preschool room, leaving five children who were not assigned to a specific staff person's supervision group. It was also found that on 1/30/2024, Staff Person #1 had left two children unsupervised in the bathroom for an unknown period of time while cleaning up the classroom.

An unannounced inspection was conducted on 1/24/24. At that time, the lights were turned off and the infant room was so dark that staff were unable to see the children.

A renewal inspection was conducted on 12/15/23. At that time, the facility used the ProCare app to access emergency contact information. The app does not include the release persons address, the health insurance information, the physician's information, or the parent's work address and phone numbers. An acceptable plan of correction was received on 12/15/23 with a correction date of 12/29/23. An unannounced inspection was conducted on 1/24/24. At that time, the emergency contact forms in the classroom were reviewed. The emergency contact form for Child #2 did not include the address of the release persons.

A renewal inspection was conducted on 12/15/23. At that time, the emergency plan was reviewed. The emergency plan did not include a continuity plan for operations in times of an emergency.

A renewal inspection was conducted on 12/15/23. At that time, the emergency plan was reviewed. The emergency plan did not include a method for facility persons to inform parents that the emergency has ended and to provide instruction as to how parents can safely be reunited with their children.

A renewal inspection was conducted on 12/15/23. At that time, the emergency plan training log was reviewed. The following staff participated in emergency plan training on 12/14/23, which was more than 90 days after their date of hire: Staff Person #1, Staff Person #2, Staff Person #3, and Staff Person #5. No other emergency plan training was on file for the aforementioned staff.

A renewal inspection was conducted on 12/15/23. At that time, Locktite super glue was observed in an unlocked drawer approximately 30 inches high that was accessible to the preschool children in the room. The super glue was labeled "keep out of reach of children."

A renewal inspection was conducted on 12/15/23. At that time, discarded tissues, cups, and paper towels were observed in an unlidded trash can in the preschool room.

A renewal inspection was conducted on 12/15/23. At that time, a large serrated knife was observed on the counter in the preschool room where it was accessible to the children. Three large rubbermaid totes were stacked on top of each other in the foyer presenting a crush hazard.

A renewal inspection was conducted on 12/15/23. At that time, a little tikes care with a crack in the side was observed on the toddler playground.

A renewal inspection was conducted on 12/15/23. At that time, plastic bags were observed in an unlocked cupboard in the toddler room on a shelf approximately 24 inches high where they were accessible to the young and older toddlers in the classroom.

A renewal inspection was conducted on 12/15/23. At that time, the nap mats in the preschool room were not labeled with the children's names.

A renewal inspection was conducted on 12/15/23. At that time, the staff stated that they used the trash can in the bathroom that is not hands free when changing a dirty diaper. Staff also stated that they will use the other trash can where the lid was observed propped open when changing a wet diaper in the toddler room.

A renewal inspection was conducted on 12/15/23. At that time, the staff files were reviewed. The health assessment and TB test for Staff Person #1 was completed 11/22/23, after their date of hire. The health assessment and TB test for Staff Person #2 was completed 11/22/23, after their date of hire.

A renewal inspection was conducted on 12/15/23. At that time, there was no written statement giving the feeding schedule for the infants enrolled at the facility.

A renewal inspection was conducted on 12/15/23. At that time, the bottles in the infant room were not labeled with a child's name.

A renewal inspection was conducted on 12/15/23. At that time, an emergency drill had not been conducted in the past year.

A renewal inspection was conducted on 12/15/23. At that time, Staff Person #4 did not have a staff evaluation completed by the director on file. The evaluations on file were self-conducted.

A renewal inspection was conducted on 12/15/23. At that time, the staff files were reviewed. The file for Staff Person #1, an assistant group supervisor, contained verification of high school education, but did not include verification of experience.

A renewal inspection was conducted on 12/15/23. At that time, the financial agreement for Child #1 and Child #2 did not include the fee amount.

A renewal inspection was conducted on 12/15/23. At that time, the following children did not have a child service report completed within the past six months: Child #1, Child #2, and Child #4. The child service report for Child #3 dated 10/26/23 was not signed by the parent.

A renewal inspection was conducted on 12/15/23. At that time, the emergency contact form for Child #1 did not include the name, address, or phone number of the child's physician.

A renewal inspection was conducted on 12/15/23. At that time, the emergency contact information for Child #1 did not include the address or phone number of the release persons.

A renewal inspection was conducted on 12/15/23. At that time, the facility used the ProCare app to access emergency contact information. The app does not include the release persons address, the health insurance information, the physician's information, or the parent's work address and phone numbers.

A renewal inspection was conducted on 12/15/23. At that time, the financial agreement for Child #4 had not been updated since 5/11/23.

An unannounced inspection was conducted on 7/11/23. At that time, Staff Person #1 and Staff Person #2 were working together unsupervised. At that time, Staff Person #1 did not have any preservice training on file. Staff Person #2 had not yet completed the health and safety training. Neither staff have been working longer than 90 days. On 8/11/23 an unannounced inspection was conducted. At that time, Staff Person #3 and Staff Person #4 were working together unsupervised. At that time, Staff Person #4 did not have any preservice training on file. Staff Person #3 had not yet completed the health and safety training or pediatric first aid/cpr training. Neither staff have been working longer than 90 days.

An unannounced inspection was conducted on 8/11/23. During the inspection, three children were observed sleeping on the floor of the room upon entering the main entrance to the facility. Eleven other children were observed in the room.

An unannounced inspection was conducted on 8/11/23. During the inspection, 14 school age and preschool children were observed in the room upon entering the main entrance with two staff. This room was set up as a foyer. It did not have play equipment for children and was not set up for child care space.

An unannounced inspection was conducted on 8/11/23. During the inspection, three children were observed sleeping on the floor of the room upon entering the main entrance to the facility. The children were surrounded by other children up against them and did not have two feet of space on any sides.

An unannounced inspection was conducted on 8/11/23. During the inspection, 14 school age and preschool children were observed in the room upon entering the main entrance with two staff. This room has a maximum capacity of five children.

An unannounced inspection was conducted on 7/11/23. At that time, Staff Person #1 and Staff Person #2 were working together unsupervised. At that time, Staff Person #1 did not have any preservice training on file. Staff Person #2 had not yet completed the health and safety training. Neither staff have been working longer than 90 days.

An unannounced inspection was conducted on 7/11/23. At that time, Staff Person #1 was observed working at the facility. While reviewing staff files for preservice training, it was discovered that Staff Person #1 had a Dept of Ed FBI Clearance on file, but did not have a DHS FBI Clearance or the request for the clearance.

A complaint investigation was conducted on 7/11/23. During the investigation, staff stated that they would save children's vegetables if they did not eat them during lunch to serve to the child later at snack time.

An unannounced inspection was conducted on 7/11/23. At that time, the fire drill log was reviewed. The date of the last fire drill conducted was 5/9/23, which was over 63 days from 7/11/23.

An unannounced inspection was conducted on 1/6/23. At that time, Staff Person #4 named three children in their group of preschool children. Staff Person #4 appeared flustered and was given a second opportunity to name the children in their primary group using the Procare app. Staff Person #4 then named five children in their primary care group. Certification representative asked if there were five children in the group of Staff Person #4. Staff Person #4 responded that there were five children in their group. The children were counted and it was discovered that Staff Person #4 had seven children in their primary care group. Two children were not accounted for.

A renewal inspection was conducted 12/6/22. At that time, the staff files were reviewed. The file for Staff Person #4 did not contain two written, nonfamily letters of reference. An acceptable plan of correction was received with an implementation date of 12/16/22. An unannounced inspection was conducted on 1/6/23. At that time, the file for Staff Person #4 did not contain two written, nonfamily letters of reference.

A renewal inspection was conducted 12/6/22. At that time, the staff files were reviewed. The file for Staff Person #1 was reviewed. It was discovered that Staff Person #1 had lived in Idaho in the past five years. The file did not contain Idaho clearances. The files for Staff Person #6 and Staff Person #7 did not contain signed disclosure statements.

A renewal inspection was conducted on 12/6/22. At 9:30am, Staff Person #1 had 5 young toddlers and 4 older toddlers in her group. Staff Person #1 had a mix of 5 young and older toddlers from 6am through 7:42am, when the 6th child arrived. The 7th child arrived at 8:08am. The 8th and 9th children arrived at 8:20am. Staff Person #1 provided the arrival times using the app used to check children in. Another staff had called off sick that day and the staff scheduled to begin at 9:00am was stuck in traffic. Staff Person #1 was out of ratio with a group of young and older toddlers from 7:42am- 9:37am when a second staff arrived.

A renewal inspection was conducted on 12/6/22. At that time, the emergency plan was reviewed. The plan had not been reviewed since 11/24/22.

A renewal inspection was conducted 12/6/22. At that time, the staff files were reviewed. The files for Staff Person #3 and Staff Person #5, who have been employed longer than 90 days, did not have documentation of emergency plan training.

A renewal inspection was conducted 12/6/22. At that time, exposed bolts were observed on the gate of the toddler playground fence. The gate to the toddler playground fence was cracked, with sharp plastic, exposed near the handle of the gate. A kiddie pool car used for sensory play on the was filled with approximately four inches of rain water and was accessible to children on the toddler playground.

A renewal inspection was conducted 12/6/22. At that time, the trash can used for diapering in the toddler room was in need of new batteries and was no longer hands-free. The trash can was open during the inspection.

A renewal inspection was conducted 12/6/22. At that time, the changing pad used for diapering in the toddler room was ripped and visibly dirty during the inspection.

A renewal inspection was conducted on 12/6/22. At that time, the director stated that an emergency drill was conducted in January 2021, but it had not been documented.

A renewal inspection was conducted on 12/6/22. At that time, a set mouse trap was observed in an unlocked floor level cabinet in the School Age 1 room and in the School Age 2 room.

A renewal inspection was conducted 12/6/22. At that time, the staff files were reviewed. The file for Staff Person #4 contained a high school diploma but did not contain verification of two years' experience to qualify them as an assistant group supervisor. The file for Staff Person #5 contained a high school diploma but did not contain verification of two years' experience to qualify them as an assistant group supervisor.

A renewal inspection was conducted 12/6/22. At that time, the child files were reviewed. The financial agreement for Child #1 did not include the amount of the fee charged or the date on which the fee is paid.

A renewal inspection was conducted 12/6/22. At that time, the child files were reviewed. The financial agreement for Child #1 did not include the child's arrival and departure times.

A renewal inspection was conducted 12/6/22. At that time, the staff files were reviewed. The files for Staff Person #4 and Staff Person #6 did not contain two written, nonfamily letters of reference.

A renewal inspection was conducted on 1/28/22. At that time, the school age room 2 was inspected. The room is being used for storage and is not set up for child care use.

A renewal inspection was conducted on 1/28/22. At that time, the young toddler room did not have a hands-free trash can used for diapering.

A renewal inspection was conducted on 1/28/22. At that time, the facility did not have a written feeding schedule for the infants in care.

A renewal inspection was conducted on 1/28/22. At that time, the emergency plan did not include accommodations for infants and toddlers that are enrolled in the facility.

A renewal inspection was conducted on 1/28/22. At that time, the inspection report provided for the fire detection system was dated 4/2020. Provider did not have current inspection report from landlord.

Files were reviewed for the renewal inspection. At that time, the file for Staff Person #2, date of hire 10/19/21, was reviewed. The file did not contain Pediatric First Aid and CPR Training documentation.

Files were reviewed for the renewal inspection. At that time, the file for Staff Person #1, date of hire 6/2/21, was reviewed. The file did not contain the Health and Safety Training documentation. The file for Staff Person #2, date of hire 10/19/21, was reviewed. Neither file contained the Health and Safety Training documentation.

A renewal inspection was conducted on 1/28/22. At that time, the facility did not have a written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency.

Files were reviewed for the renewal inspection. At that time, the file for Staff Person #1, date of hire 6/2/21, was reviewed. The file only contained one written letter of reference. The file for Staff Person #3, date of hire 11/15/21, was reviewed. The file only contained one written letter of reference.