Best Friends Day Care Center LLC · 2709 S Queen St, York

While completing a complaint investigation, it was observed that staff member 1 was alone in a classroom with 9 children; 2 older toddler aged children and 7 pre school aged children.

While completing a complaint investigation, it was observed that staff member 2 was in the kitchenette area in between the two infant classrooms talking to a teacher in the adjacent classroom, with their back to the 4 infants in care.

Documentation of the NSOR clearance on file for staff member 2 was obtained after the staff members first day caring for children.

During a complaint investigation, it was observed that febreeze was accessible to children in the butterflies classroom. This was corrected during the visit.

During a complaint investgiation, it was observed that a first aid kit was on the ground, accessible to children who were playing on the toddler classroom. A first aid kit was accessible to children using the preschool/SACC playground. The first aid kits were moved out of reach during the visit.

During a complaint investigation, it was observed that a swing seat was broken on the playground. Thorns from a rasberry bush were growing into the toddler playground. There was a hole on the back wall by the door in the Ladybugs classroom.

Documentation of the fire alarm testing on file showed that the alarm was not being tested every 30 days. The alarm was tested on 7/11/25 and again on 8/11/25 which is 31 days.

Documentation on file for staff member 1 did not include two written, nonfamily references.

Documentation of the results for out of state clearances for staff member 1 were not on file and staff member was observed in ratio, caring for children. Documentation of the child abuse clearance on file for staff member 2 was obtained after the staff members first day caring for children.

During the time of the unannounced monitoring visit, it was observed that the first aid kit in the school age classroom was accessible to children. This was corrected during the inspection.

During the time of an unannounced monitoring visit, it was observed that a bottom pole on the fence around the older toddler classroom was broken.

Documentation of the health assessment on file for staff member 1 did not include examination for communicable diseases and the results of that examination and the physician's or CRNP's assessment of the person's suitability to provide child care.

During the time of an unannounced monitoring visit, it was observed that the children's allergies in the school age classroom were posted on a wall and not covered for confidentiality. This was corrected during the inspection.

During an unannounced monitoring visit, it was observed that staff member 1 and staff member 2 were out of ratio for approximately ten minutes when a staff member left the building to walk a school age child to the bus. Staff member 1 and staff member 2 were caring for a total of 12 children which included 3 young toddlers, 3 older toddlers, 5 preschool aged- children and 1 school age child.

Continued non-compliance from SIN-00262044. Observations for the SACC classroom were not submitted for May 5, 2025. Observations for all classrooms were not submitted for May 6, 2025. Observations for the Caterpillars classroom, Dragonflies classroom and Butterflies classroom were not submitted for May 8, 2025. Observations for the SACC classroom were not submitted for May 9, 2025.

During an unannounced monitoring visit, it was observed that the following inspection summaries were not posted in a conspicuous location used by the parents: SIN-00258111, SIN-00261342, SIN-00259200, SIN-00262044, SIN-00262872, SIN-00262696, SIN-00264516 and SIN-00263384

Facility self-reported that staff member 1 was terminated due to sleeping while supervising an infant. Documentation and staff interviews confirmed that staff member 1 fell asleep while supervising children in the young toddler classroom then later the same day fell asleep while caring for an infant. Documentation confirmed that approximately two weeks prior, staff member 1 fell asleep while caring for an infant.

Continued non-compliance from SIN-00262044. Administrative staff member 1 and administrative staff member 2 did not complete an in person mandated reporter training that the staff members completed on March 29, 2025.

Continued non-compliance from SIN # 00257774. Previously cited on 1/17/25 and verified as not implemented on the providers correction date of 3/31/24. Documentation of the child service reports on file that are completed for the children are the Ages and Stages assessment tools. Ages and Stages is not on the list of approved child service reports.

While conducting a complaint investigation, staff members stated that they were out of ratio in two classrooms in the morning for more than twenty minutes. There was one teacher with ten older toddler aged children and one teacher with eleven preschool aged children.

While conducting a complaint investigation, it was observed that staff member 1 could not name the children assigned to them in their primary care group.

While interviewing staff at the facility, multiple staff members who are mandated reporters, stated that they were made aware of alleged mistreatment of a child in care and it was not reported to ChildLine

While reviewing camera footage, it was observed that child 1 ran away from staff member 1 before getting a diaper change. It was observed that staff member 1 chased the child. The child fell to the ground and staff member 1 stepped on the child's leg, lifted the child off the ground, picking him up aggressively and took the child into the bathroom where the child continued to fall to the ground and the staff member aggressively attempted to pick the child up each time. Staff member 1 is then observed grabbing the child's wrists and holding them on the wall while the child was using the bathroom Camera footage also showed that child 2 had dumped toys on the floor. The child was instructed to pick up the toys. When the child did not pick up the toys, staff member 2 grabbed the child's right wrist and pulls the child forward and puts a block in the bin and points to the other blocks on the floor. Staff member 2 aggressively grabs both the child's arms and forces the child to clean up the blocks by holding the child's wrist while cleaning up the blocks. Camera footage also showed a child playing with the vents in the classroom. Staff member 3 walks over to the child and instructs the…

While reviewing camera footage, it was observed multiple times that staff member 1 was in the bathroom with children while staff member 2 was responsible for supervising the children. Staff member 2 is observed taking toys into the closet in the classroom at two different occasions leaving children unsupervised. Staff member 2 is observed washing children's hands with their back to the children, leaving children unsupervised.

While reviewing camera footage, it was observed that child 1 ran away from staff member 1 before getting a diaper change. It was observed that staff member 1 chased the child. The child fell to the ground and staff member 1 stepped on the child's leg, lifted the child off the ground, picking him up aggressively and took the child into the bathroom where the child continued to fall to the ground and the staff member aggressively attempted to pick the child up each time. Staff member 1 is then observed grabbing the child's wrists and holding them on the wall while the child was using the bathroom. Camera footage also showed that child 2 had dumped toys on the floor. The child was instructed to pick up the toys. When the child did not pick up the toys, staff member 2 grabbed the child's right wrist and pulls the child forward and puts a block in the bin and points to the other blocks on the floor. Staff member 2 aggressively grabs both the child's arms and forces the child to clean up the blocks by holding the child's wrist while cleaning up the blocks. Camera footage also showed a child playing with the vents in the classroom. Staff member 3 walks over to the child and instructs the…

Camera footage provided by the facility, showed staff member 1 kissing children on their lips.

Video footage provided by the facility showed staff member 1 bending down into a childs face and pointing their finger very close to the childs face. The footage then shows the same staff member grabbing a sippy cup and slamming it onto the table in front of the child.

Video footage provided by the facility showed staff member 1 and staff member 2 with their backs turned to the children while two children were pushing each other. In order to properly supervise children, staff must be able to see, hear, direct and assess the activities of the children.

Child 1obtained a black and blue eye while in care at the facility and the staff members did not know how the injury occured.

Child 1 obtained an injury at the facility on December 30, 2024. The parent did not receive the incident report until January 2, 2025.

During the time of inspection, it was observed that there was an unlabeled spray bottle in the Dragonfiles classroom. This was corrected during the inspection.

During the time of inspection, it was observed that the toilet closest to the wall in the Dragonflies classroom was broken.

Staff person #1 --- has completed the health and safety course titled Health and Safety Basics but has not completed the required health and safety update course titled Pennsylvania Health and Safety Update 2022 (1 hour) training.

Documentation of two years' experience working with children was not on file for staff member 2.

Documentation of the child service reports on file that are completed for the children are the Ages and Stages assessment tools. Ages and Stages is not on the list of approved child service reports.

Documentation on file for staff member 2 did not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Documentation of the agreement on file for child 1 did not include the child's admission date. The child's admission date was added to the agreement during the inspection.