Best Friends Day Care LLC · Harrisburg
Best Friends Day Care LLC is a certified child care center in Harrisburg, PA, with capacity for 94 children. It holds a Keystone STAR 1 rating. Since August 2021, Pennsylvania certification staff have inspected it 16 times and confirmed violations in 3 complaint investigations. The state cited 71 violations, 17 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (19 of 71). 8 citations came in the last 12 months, including 3 on a core-safety topic. Measured by topic-weighted citations per inspection, it is #29 of 75 centers in Harrisburg and has more citations per inspection than 57% of Pennsylvania certified centers.
Inspection record
Every state visit
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Citations, newest first
Staff person #1's file does not contain previous clearances before working with children. See code sheet for start date. The clearances on file are dated as follows: State Police: 4/5/23 Child Abuse: 4/10/23 NSOR: 4/11/23 Staff person #1's file does not contain previous Mandated Reporter Training within 90 days of hire. See code sheet for date of hire. The Mandated Reporter Training on file is dated 11/5/23. Staff person #2 did not renew clearances within 60-months. The previous Child Abuse Clearance on file is dated 11/13/20, and current clearance is dated 12/18/25. The previous FBI Clearance on file is dated 11/19/20, and current clearance date is 12/17/25. Staff person #2 did not renew Mandated Reporter Training within 60-months. The previous Mandated Reporter Training on file is dated 7/1/20, and current training certificate is dated 12/17/25. Staff person #3 did not renew clearances within 60-months. The previous State Police Clearance on file is dated 12/1/20, and current clearance is dated 1/12/26. The previous Child Abuse Clearance on file is dated 12/1/20, and current clearance is dated 1/15/26. The previous FBI Clearance on file is dated 12/2/20, and current clearance is…
It was observed in the Pre-K classroom, that the return vent is dirty, above the circle rug. It was observed in the preschool classroom, that the return vent is dirty, in front of the door from the hallway. It was observed in the infant classroom, that there is a water-stained ceiling tile above the refrigerator. It was observed in the two-year-old classroom, that there is dirty above the door frame.
It was observed in the one-year-old classroom that the leather climbing blocks have peeling leather and the inner mesh is exposed.
It was observed in the Pre-K classroom that the children did not wash hands before AM snack. It was observed that staff persons 1 and 2 did not wash hands before AM snack.
Staff person #2 did not obtain an updated health assessment within 24-months. The previous health assessment on file is dated 1/11/23 and the current assessment is dated 2/26/25.
It was observed in the infant room, that the cord for the infant swing (next to the door) was hanging.
On 12/22/25, child #1 was left unsupervised on the playground by staff person #1 for an undetermined amount of time. Staff person #1 did not properly follow the counting procedure and did not recognize that child #1 was missing until they arrived inside to the 2-year-old classroom.
On 11/3/25 at 4:30pm, staff person #1 took the Pre-K class outside and child #1 was left in the coat closet unsupervised less than one minute, until found by a parent at 4:31pm.
It was observed in the Art room, that Tacky Glue and Acrylic paints were accessible to children. These are toxic materials and cannot be used with children.
It was observed that there are small crafting pom-poms and small foam shapes in the art room, accessible to children.
Show 62 older citations
It was observed that there was not a written plan of daily activities and routines posted in the 2-year-old classroom.
It was observed that child #1 entered the preschool classroom (room 2) from the hallway without an accompanying adult. The Cert. Rep & Sup. questioned the where the child was or came from as he entered the room from the hallway without a parent or teacher. Staff person #1 stated that they did not know where child #1 came from. It was observed in the infant classroom (last room on the left in the right hallway) that staff #2 answered a call on a cell-phone while caring for children.
When first requested by the Cert. Rep., Staff #1, 3, 4, 5, did not know the names of the children in their assigned groups. Staff #3 and 7 sorted and handed the other staff person the name to face cards after the Cert. Rep. asked for the children in the groups to be identified.
It was observed that the staff room door was unlocked which makes the working stove, staff's personal bags, and an exit accessible to children.
It was observed that the staff person in the one-year-old classroom did not wash child's hands after diaper change, until Cert. Rep. directed staff to wash the child's hands.
It was observed in the one-year-old room that staff were not talking to the children, engaging and playing with them. There were 3 staff in the room with 8 children and Duplo Blocks were the only items provided for play.
Continued noncompliance previously cited on 6.4.24 & 9.13.24: During an unannounced monitoring visit on 11.7.24, the preschool classroom did not have documentation of the mandatory transition sheets as mandated on June 4, 2024, inspection summary (SIN00245709). Transition tracking sheets are not being updated after transition has completed.
During an unannounced monitoring visit, it was observed that the one year told classroom did not clean the changing table after each use.
During an unannounced monitoring visit, it was observed that outstanding inspection summaries (SIN-00250992 & SIN-00251614) were not posted. - Corrected on site
It was observed that a staff member in the PreK classroom was alone in the hallway with 12 children who were using the restroom.
During a complaint visit on 9.13.24, facility staff were not updating transition sheets during transitions in multiple classrooms as mandated on June 4, 2024 inspection summary (SIN00245709).
It was observed in the one-year-old classroom that the table seat straps were visibly dirty and there were food crumbs remaining on the table when breakfast was over. The children were placed in the table seats for lunch with the dirty straps and food crumbs still on the table.
During a complaint visit on 9/13/24, it was observed that a protective receptacle cover was missing from the 2-year-old and the preschool classroom. - Corrected on site.
During a complaint visit on 9/13/24, a hole in the drywall was observed in the 1-year-old classroom next to the table where children eat. A large hole in the drywall was observed in the 2-year-old classroom under the hanging cubbies. - Corrected on site.
During a complaint visit on 9/13/24, it was observed that children in the 1-year-old classroom did not wash their hands before lunch.
During a complaint visit on 9/13/24, facility person #1 had approximately 7 pages to the health paperwork on file and some pages had the facility person's name on them and some did not. The health assessment paperwork did not state that facility person #1 was suitable to work with children and it did not include information on medical problems that might threaten the health of the children.
During a complaint visit on 9/13/24, it was observed that an infant teacher used hand sanitizer between diaper changes.
During a complaint visit on 9/13/24, it was observed that chocolate milk, lunch meat, and cheese, were in lunch boxes on a table not refrigerated.
Documentation shows that the fire detection system was not tested every 30 days. 5/20/24 - 6/26/24
The director stated that a parent brought their dog into the facility and into the child's classroom. The children were petting the dog. There are no vaccination records on file at the facility for the dog.
During a complaint visit on 9/13/24, it was observed that outstanding inspection summaries (SIN-00245954, SIN-00245709, & SIN-00248731) were not posted. - Corrected on site
During a complaint visit on 9/13/24, facility person #2 has a pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) on file from a course that is not approved.
During a complaint visit on 9/13/24, it was observed that the infants did not go outside. The infant teachers stated that they did not know the last time they took the infants outside.
Child #1 eloped from the fenced in play space. The child was found unsupervised approx. 50ft from Linglestown Road by two funeral home employees. When the child was returned to the facility, staff were unaware he was missing. It was estimated that he was missing for approx. 4.5 minutes.
During a self-reported noncompliance visit on 6/4/24, it was observed that staff person #1, has not completed the following pre-service training required prior to caring for children. Staff #1 was observed caring for children unsupervised. Staff person one did not complete the health and safety basics training, pediatric first aid/CPR and mandated reporter training.
During a self-reported noncompliance visit on 6/4/24, Facility person #1 did not have an NSOR clearance on file at the facility and was observed caring for children unsupervised.
During a self-reported noncompliance visit on 6/4/24, the preschool classroom did not accurately name their primary care groups.
During a self-reported noncompliance visit on 6/4/24, Staff #3 was heard outside of the office door yelling at a child until the director walked out into the hallway to speak with her.
During a self-reported noncompliance visit on 6/4/24, mulch was observed in the outdoor play space where toddlers receive care.
During a self-reported noncompliance visit on 6/4/24, facility persons #4 was from a different facility under the same legal entity and did not have an employee file at this facility.
During a self-reported noncompliance visit on 6/4/24, Facility person #1 has documentation of one reference written by a family member on file. Facility person #2 has documentation of one reference on file.
On 5.17.24, the parent emergency letter did not include a method to inform parents emergency has ended and instructions for how to safely be reunited with their children.
It was observed in the infant room childcare space that the windows going from ceiling to floor did not have a visual strip or other visual identification placed on the glass.
In sunroom, the playmat was frayed along to the seams (Corrected on Site) In the outdoor preschool play space, the wall climber's center netting was torn on the center.
It was observed that staff did not use utensils as children served fruit on tables, and other snacks on tables. Children were eating directly from tabletops.
It was observed in the infant and toddler rooms that child's hands were not washed before meals and snacks, after toileting and after being diapered.
- On 05/17/2024, the center's emergency plan and parent emergency letter did not include accommodations of children with disabilities, and children with chronic medical conditions.
There was no record of completing an annual emergency drill within the last 12 months.
It was observed that fire drills were not conducted at least once every 60 days. The documented fire drills at the facility occurred on 5.3.23, 7.3.23, (61 DAYS) 9.1.23, 11.1.23, (61 DAYS) 1.3.24, (63 DAYS) 2.16.24, 4.4.24 which demonstrates that greater than 60 days elapsed between fire drills.
Staff person #2 has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): 1 hour update health and safety training. The current Health and Safety 10-hour training on file had a date of 3.31.22 without the 1-hour update.
Staff evaluations were not completed on a regular basis at a minimum annually. Staff person # 3 had an evaluation dated 4.3.24,
The emergency contacts and financial agreements on file for Child #1, was not updated once in a 6 month period. The emergency contacts on file were dated child #1 (6.18.23 & 1.28.24), The Financial agreements reviewed on file was dated 8.2.23 and 3.8.24.
The file for Facility Person #1 did not include Child Abuse clearance results. Facility Person #1 was observed caring for children. The file for Facility Person #3 did not include Child Abuse clearance results. Facility Person #3 was observed caring for children (corrected on site). The file for Facility Person # 4 included volunteer Child Abuse clearance results. Facility Person # 4 was observed caring for children.
It was observed in the infant classroom that the first aid kit did not contain soap.
It was observed in the sunroom that there was a loose, broken brick on the floor accessible to children and posing a potential hazard.
It was observed in the one-year-old classroom that there was a wall under construction with exposed plaster and missing paint accessible to the children in the space.
It was observed in the sunroom childcare space that the windows going from ceiling to floor did not have a visual strip or other visual identification placed on the glass.
The file for Child #1 and Child #2 did not contain a health assessment. (See code sheet for start date)
The emergency contacts on file and in the Pre-K classroom for Child #2, #5, #6, #7, #8 were not updated once in a 6 month period. The emergency contacts on file were dated (Child #2: 10/18/2021, Child #5: 6/10/2021, Child #6: 2/16/2022, Child #7: 1/20/2021, Child #8: 7/4/2021).
The file for Child #3 and #4 did not contain signed parental consent for emergency medical care.
The file for Child #3 and #4 did not contain signed parental consent for administration of minor first-aid procedures by facility staff.
The file for Facility Person #1 and #2 did not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
Through teacher admission it is confirmed that children have been allowed to walk out of the classroom and down the hallway to the bathroom alone on several occasions.
Through teacher and director admission Facility Person #1 uses harsh language and tone with children in the 3-year-old classroom.
Facility Person #1 was observed in the preschool classroom caring for children. The file for Facility Person #1 did not include Child Abuse clearance results, NSOR verification results or a receipt or a disclosure statement. See staff code sheet for DOH.
Through teacher admission not all children's hands are washed prior to snack or mealtimes.
It was observed that the facility did not conduct fire drills at the facility every 60 days. The last fire drill was conducted on 7/19/2022.
It was observed that the facility Director did not document testing of the fire alarm system every 30 days.
The file of facility person #1 does not contain a completed NSOR verification.
Staff person #1 has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): Pediatric first aid/CPR and Health and Safety training topics training. Staff person #2 has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): Health and Safety training topics [prior outdated version of Health and safety basics completed on 2.13.19 in file].
Staff person #1 has not completed the mandated reporter training within 90 days of their date of hire (see LIS code sheet).
Medication for Child #1 was observed to be present in the older toddler classroom in parent provided containers and no medication log or instructions were present.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
About this center
Common questions
Has Best Friends Day Care LLC had any serious violations?
Pennsylvania cited 17 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on May 19, 2026 (background checks): “Staff person #1's file does not contain previous clearances before working with children. See code sheet for start date. The clearances on file are dated as follows: State Police: 4/5/23 Child Abuse: 4/10/23 NSOR…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Best Friends Day Care LLC?
Pennsylvania lists 3 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Best Friends Day Care LLC’s Keystone STARS rating?
STAR 1, effective Jul 31, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Best Friends Day Care LLC compare with other daycares in Harrisburg?
It is #29 of 75 centers in Harrisburg by topic-weighted citations per inspection, and has more citations per inspection than 57% of Pennsylvania certified centers with enough inspection history to compare.
When was Best Friends Day Care LLC last inspected?
May 19, 2026 (renewal). The state cited at least one violation during that visit.
Who runs Best Friends Day Care LLC?
The legal entity on its Pennsylvania certificate is Best Friends Day Care Center LLC.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
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