Daycare Record Child care inspection records

Bright Horizons at Eagleview

640 Rice Blvd, Exton, PA 19341 · Chester County
2 complaint investigations found violations Keystone STAR 4 (accredited)

Bright Horizons at Eagleview is a certified child care center in Exton, PA, with capacity for 177 children. It holds a Keystone STAR 4 (accredited) rating. Since August 2021, Pennsylvania certification staff have inspected it 5 times and confirmed violations in 2 complaint investigations. The state cited 18 violations, 4 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (5 of 18). None of them came in the last 12 months. Measured by topic-weighted citations per inspection, it is tied for #9 of 15 centers in Exton and has fewer citations per inspection than 54% of Pennsylvania certified centers.

Inspection record

Fewer citations than 54% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. About typical
Tied for #9 of 15 centers in Exton
4 Core-safety citations
14 Other citations
5 Inspections
2 Complaint investigations that found violations
18 citations from 7 state visits since Aug 16, 2021 · none in the last 12 months · last inspected Dec 22, 2025

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Dec 22, 2025 · Inspection · no citation Jan 27, 2025 · Inspection · citation found Nov 7, 2024 · Report/investigation · citation found Mar 8, 2024 · Inspection · no citation Dec 12, 2023 · Report/investigation · citation found Mar 29, 2023 · Inspection · citation found Apr 8, 2022 · Inspection · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Building & playground safety 5
Records & paperwork 4
Health & medication 2
Training & qualifications 2
Supervision 2
Caregiver conduct 2
Emergency preparedness 1

Citations, newest first

Citation Jan 27, 2025 Inspection Emergency preparedness
Contact when arises/Contact when ended 55 Pa. Code §3270.27(a)(3)/3270.27(a)(4)
During the renewal inspection, certification representative reviewed the facility files, and the emergency plan did not include a method for facility persons to contact parents as soon as reasonably possible when an emergency arises and did not provide a method for facility persons to contact parents that the emergency has ended and to provide instruction as to how parents can safely be reunited with their children.
Center’s plan of correction (implemented, Mar 17, 2025): “Provider will update the emergency plan to include a method for facility persons to contact parents as soon as reasonably possible when an emergency arises and a method to inform parents that an emergency has ended in order to provide instruction as to how parents can safely be reunited with their…”
Citation Jan 27, 2025 Inspection Health & medication
ACIP recommended immunization record 55 Pa. Code §3270.131(e)
During the renewal inspection, certification representative reviewed 10 children's files and the file for child #1, did not include a record of immunizations.
Center’s plan of correction (implemented, Mar 17, 2025): “Provider will obtain the immunization records for child #1.”
Citation Jan 27, 2025 Inspection Health & medication
Health information/Initial and subsequent health reports 55 Pa. Code §3270.131(a)/3270.182(1)
During the complaint investigation, certification representative reviewed 10 children's files and the file for child #1, did not include a health assessment.
Center’s plan of correction (implemented, Mar 17, 2025): “Provider will obtain a health assessment for child #1 and put them into their file.”
Citation Jan 27, 2025 Inspection Records & paperwork
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
During the renewal inspection, certification representative reviewed facility files and the policy for Shaken Baby Syndrome and Child Maltreatment did not address the identification and prevention of child maltreatment per Announcement C-22-03 that was issued on January 24,2022.
Center’s plan of correction (implemented, Mar 17, 2025): “Provider will update their shaken baby/abusive head trauma and child maltreatment policy to ensure that it includes the recognition for potential signs and symptoms of shaken baby syndrome and abusive head trauma, strategies for coping with a crying, fussing or distraught child and the…”
Citation Jan 27, 2025 Inspection Training & qualifications
Staff evaluations 55 Pa. Code §3270.34(a)(6)
During the renewal inspection, certification representative reviewed 7 staff files and there was no ANNUAL staff evaluation for staff #4 and staff #7.
Center’s plan of correction (implemented, Mar 17, 2025): “Provider will obtain the staff evaluation for staff #4 and staff #7.”
Citation Jan 27, 2025 Inspection Records & paperwork
Exp, educ., training prior to facility/Transcript, diploma and letters 55 Pa. Code §3270.192(2)(ii)/3270.192(2)(iv)
During the renewal inspection, certification representative reviewed 7 staff files and the files for staff #1, staff #2, staff #3, staff #5, and staff #6 did not include a verification of prior childcare experience. Also, the file for staff #6 did not include a verification of education.
Center’s plan of correction (implemented, Mar 17, 2025): “Provider will obtain verification of education for staff #6 and get a verification of employment for staff #1, staff #2, staff #3, staff #5, and staff #6”
Citation Jan 27, 2025 Inspection Training & qualifications
Professional development certificate 55 Pa. Code §3270.31(g)
During the renewal inspection, certification representative reviewed 7 staff files and the file for staff #2 did not contain the 10 hr health and safety professional development training or the updated two-part health and safety trainings.
Center’s plan of correction (implemented, Mar 17, 2025): “Provider will have staff #2 take the 10 hr health and safety training or the two part health and safety training and have staff #2 always supervised until the training is completed.”
Core safety Nov 7, 2024 Complaint investigation Supervision
Staff assigned to specific children 55 Pa. Code §3270.113(a)(1)
THE DIRECTOR SELF REPORTED THAT TWO STAFF HAD BRIEFLY ALLOWED A CHILD TO WALK AWAY FROM THE GROUP TO THE SIDE OF A WALL WHILE IN THE OUTDOOR AREA CAUSING CHILD TO BE UNSUPERVISED FOR A SHORT TIME.
Center’s plan of correction (implemented, Aug 7, 2025): “BOTH STAFF ARE CURRENTLY NOT WORKING AT THE FACILITY AND ARE ON LEAVE AS OF 10/24, PENDING INVESTIGATION WITH NO CURRENT PLAN TO RETURN THEM O WORKING STATUS.”
Core safety Dec 12, 2023 Complaint investigation Caregiver conduct
No ridicule or threaten harm 55 Pa. Code §3270.113(c)
During a Complaint investigation, the facility director verified that Staff member # 1 repeatedly toss the child on a pile of pillows in an attempt to control his behavior during a temper tantrum. Staff member #1 was raising her voice during the incident towards the child.
Center’s plan of correction (implemented, Jan 30, 2024): “All staff including staff member # 1 will be trained on Positive Guidance and Handling Challenging Behaviors through ELRC. Staff member will also be required to complete the following Bright Horizons training: 1. Positive Guidance Polices 2. Safety Responsibilities Policies 3. 10 tips for Positive…”
Core safety Dec 12, 2023 Complaint investigation Caregiver conduct
No harsh language/Restraints prohibited 55 Pa. Code §3270.113(d)/3270.113(e)
During a Complaint investigation, the facility director verified that Staff member # 1 repeatedly toss the child on a pile of pillows in an attempt to control his behavior during a temper tantrum. Staff member #1 was raising her voice during the incident towards the child.
Center’s plan of correction (implemented, Jan 30, 2024): “All staff including staff member # 1 will be trained on Positive Guidance and Handling Challenging Behaviors through ELRC. Staff member will also be required to complete the following Bright Horizons training: 1. Positive Guidance Polices 2. Safety Responsibilities Policies 3. 10 tips for Positive…”
Citation Dec 12, 2023 Complaint investigation Records & paperwork
Age 55 Pa. Code §3270.192(2)(i)
During a compliant investigation, Certification Representative reviewed staff member # 1 file did not contain a valid form of ID. PA DL in the file expired on 10/19/2020.
Center’s plan of correction (implemented, Dec 26, 2023): “Staff member # 1 provided a valid DL license to the center director and a copy was placed in staff member # 1 employment file.”
Citation Mar 29, 2023 Inspection Building & playground safety
Protective Outlet Covers 5 yrs. or less 55 Pa. Code §3270.65
During the renewal inspection on 3/29/23, there was an unused electrical outlet with no protective receptacle cover.
Center’s plan of correction (implemented, Apr 7, 2023): “A protective receptacle cover was placed in the electrical outlet where it was missing.”
Citation Mar 29, 2023 Inspection Building & playground safety
In child care spaces 55 Pa. Code §3270.75(a)
During the renewal inspection on 3/29/23, Preschool room #3 did not have a first aid kit.
Center’s plan of correction (implemented, Apr 7, 2023): “A complete first aid kit was placed into the backpack in Preschool 3.”
Citation Mar 29, 2023 Inspection Building & playground safety
Has all items 55 Pa. Code §3270.75(c)
During the renewal inspection on 3/29/23, the first-aid kit in the Toddler 2 room did not have gloves.
Center’s plan of correction (implemented, Apr 7, 2023): “Gloves have been added to the first aid kit in Toddler 2 room.”
Citation Mar 29, 2023 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
During the renewal inspection on 3/29/23 in Preschool room 3: 1. The was a nonfunctioning refrigerator stored the childcare space. 2. The was packaging plastic in the changing station area. 3. The was an unused fish tank in the childcare space.
Center’s plan of correction (implemented, Apr 7, 2023): “The non-functioning refrigerator has been removed from Preschool 3 and thrown away. The packing plastic has been removed from the Preschool 3 classroom and thrown away. The unused fish tank has been removed from the Preschool 3 classroom and placed in storage for future use.”
Citation Mar 29, 2023 Inspection Building & playground safety
Director or designated staff person ensure compliance 55 Pa. Code §3270.95(b)
During the renewal inspection on 3/29/23, the Director did not have a log showing the monthly testing of their fire detection system.
Center’s plan of correction (implemented, Apr 7, 2023): “The monthly fire drill that has been occurring will incorporate the full use of the alarm in a test mode to ensure the maintenance of an operable fire detection system.”
Core safety Apr 8, 2022 Inspection Supervision
Staff assigned to specific children 55 Pa. Code §3270.113(a)(1)
DURING THE RENEWAL INSPECTION ON 4/8/22, STAFF PERSON #1 AND #2 COULD NOT CLEARLY INDICATE THE CHILD GROUP ASSIGNMENTS.
Center’s plan of correction (implemented, May 6, 2022): “The 2 staff people named in the violation are each assigned 2 supervision trainings focused on the expectation of supervision, the definition of primary care groups and the state regulations on supervision which will include center leadership review when completed. These trainings will be completed…”
Citation Apr 8, 2022 Inspection Records & paperwork
Availability of certificate of compliance and applicable regulations 55 Pa. Code §3270.25(a)
DURING THE RENEWAL INSPECTION ON 4/8/22, THE PROVIDER DID NOT HAVE STEP BY STEP INSTRUCTIONS FOR ACCESSING THE APPLICABLE REGULATIONS ELECTRONICALLY.
Center’s plan of correction (implemented, May 6, 2022): “The following instructions are posted on the board with the Center's certificate of compliance and will remain posted: Families and Staff are able to access PA Child Care Regulations by following these steps: - Gain access to internet through your preferred browser - Type 3270 PA code in search…”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Nov 7, 2024 Complaint investigation
1 violation cited, listed under Citations.
Violation found Dec 12, 2023 Complaint investigation
3 violations cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

About this center

Capacity 177 children
Certificate status Regular
Certificate valid through Mar 25, 2027
Keystone STARS STAR 4 (accredited)
since Jul 1, 2026 · what STARS means
Operator Bright Horizons Childrens Centers LLC
Phone —
State certificate # CER-00250324
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Bright Horizons at Eagleview had any serious violations?

Pennsylvania cited 4 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Nov 7, 2024 (supervision): “THE DIRECTOR SELF REPORTED THAT TWO STAFF HAD BRIEFLY ALLOWED A CHILD TO WALK AWAY FROM THE GROUP TO THE SIDE OF A WALL WHILE IN THE OUTDOOR AREA CAUSING CHILD TO BE UNSUPERVISED FOR A SHORT TIME.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Bright Horizons at Eagleview?

Pennsylvania lists 2 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Bright Horizons at Eagleview’s Keystone STARS rating?

STAR 4 (accredited), effective Jul 1, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Bright Horizons at Eagleview compare with other daycares in Exton?

It is tied for #9 of 15 centers in Exton by topic-weighted citations per inspection, and has fewer citations per inspection than 54% of Pennsylvania certified centers with enough inspection history to compare.

When was Bright Horizons at Eagleview last inspected?

Dec 22, 2025 (renewal). No violations were cited during that visit.

Who runs Bright Horizons at Eagleview?

The legal entity on its Pennsylvania certificate is Bright Horizons Childrens Centers LLC.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

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Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.