Daycare Record Child care inspection records

Carters Open Arms · Chester

2242 Edgmont Ave, Chester, PA 19013 · Delaware County
2 core-safety citations in last 12 months 1 complaint investigation found violations Keystone STAR 1

Carters Open Arms is a certified child care center in Chester, PA, with capacity for 58 children. It holds a Keystone STAR 1 rating. Since August 2021, Pennsylvania certification staff have inspected it 6 times and confirmed violations in 1 complaint investigation. The state cited 61 violations, 5 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (15 of 61). 6 citations came in the last 12 months, including 2 on a core-safety topic. Measured by topic-weighted citations per inspection, it is tied for #16 of 21 centers in Chester and has more citations per inspection than 88% of Pennsylvania certified centers.

Inspection record

More citations than 88% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. Among the most cited
Tied for #16 of 21 centers in Chester
5 Core-safety citations
56 Other citations
6 Inspections
1 Complaint investigations that found violations
61 citations from 7 state visits since Aug 16, 2021 · 6 in the last 12 months · last inspected Aug 12, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Aug 12, 2026 · Inspection · citation found Jul 15, 2026 · Inspection · citation found Jul 17, 2025 · Inspection · citation found Jul 25, 2024 · Inspection · citation found Jun 26, 2023 · Inspection · citation found Feb 2, 2023 · Report/investigation · citation found Jun 24, 2022 · Inspection · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Building & playground safety 15
Records & paperwork 14
Training & qualifications 11
Health & medication 9
Emergency preparedness 5
Background checks 2
Staff ratios 2
Food & feeding 2
Supervision 1

Citations, newest first

Citation Aug 12, 2026 Inspection Training & qualifications
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
During unannounced inspections, Cert rep observed the following: Staff # 1 was observed in the school age room with children and did not have the correct Pediatric CPR/First Aid on file
Center’s plan of correction (implemented, Aug 21, 2026): “Staff # 1 will obtain the proper CPR/First Aid certification before returning as a rehire”
Core safety Jul 15, 2026 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During renewal inspection on 7/15/26, Cert Rep observed the following: Staff # 2 had documentation of school district's FBI and not DHS FBI in file
Center’s plan of correction (implemented, Aug 6, 2026): “Staff # 2 will not work in a childcare position until clearance is completed. New hires and rehires will not be permitted to work alone until proper documentation is completed”
Inspection status on COMPASS: Non Compliant – Finalized
Core safety Jul 15, 2026 Inspection Staff ratios
Mixed Age Level 55 Pa. Code §3270.52
During renewal inspection on 7/15/26, Cert Rep observed the following: Staff # 2 was observed outside of the classroom getting chairs for lunch. Leaving Staff # 3 out of ratio with 13 children (a combination of preschoolers and young school age)
Center’s plan of correction (implemented, Aug 12, 2026): “Ratios will be maintained at all times. Will discuss the staff to children ratio with all staff. And have staff complete ratio training”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Jul 15, 2026 Inspection Emergency preparedness
Plan posted 55 Pa. Code §3270.27(d)
During renewal inspection on 7/15/26, Cert Rep observed the following: The facility did not have the current emergency plan posted
Center’s plan of correction (implemented, Aug 12, 2026): “emergency plan was updated and posted. all updated policies will be posted in the proper location”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Jul 15, 2026 Inspection Building & playground safety
Building Surfaces/No peeling paint or plaster 55 Pa. Code §3270.76/3270.77(a)
During renewal inspection on 7/15/26, Cert Rep observed the following: Peeling paint on the windowsill in the blue room next to the preschool room
Center’s plan of correction (implemented, Aug 6, 2026): “Will repair the peeling paint”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Jul 15, 2026 Inspection Training & qualifications
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
During renewal inspection on 7/15/26, Cert Rep observed the following: Staff # 2 was observed in the classroom alone with 9 young school age children and did not have documentation of DHS FBI in file and Pediatric CPR/First Aid in file
Center’s plan of correction (not implemented, Aug 12, 2026): “Will make sure the proper documentation is completed and on file before staff can be left with children”
Inspection status on COMPASS: Non Compliant – Finalized
Core safety Jul 17, 2025 Inspection Staff ratios
Mixed Age Level 55 Pa. Code §3270.52
During renewal inspection on 7/17/25, Cert Rep observed the following: Staff # 2 had 6 preschool children in the classroom, and was given 2 -2year old for a total of 8 children, that placed Staff # 2 out of ratio
Center’s plan of correction (implemented, Jul 17, 2025): “Director removed the 2 - 2year old and placed them in the infant room. Ratios will be maintained at all times”
Citation Jul 17, 2025 Inspection Building & playground safety
Building Surfaces/No peeling paint or plaster 55 Pa. Code §3270.76/3270.77(a)
During renewal inspection on 7/17/25, Cert Rep observed the following: 1.The infant had peeling paint on the windowsill and next to the outlet near window 2. The toddler room right side from office had soiled ceiling tiles, and some of the ceiling tiles were falling out
Center’s plan of correction (implemented, Aug 18, 2025): “Window sill in the infant room has been scraped and repainted, ceiling tiles have been replaced in classrooms.”
Citation Jul 17, 2025 Inspection Health & medication
Immunization record 55 Pa. Code §3270.131(d)(5)
During renewal inspection on 7/17/25, Cert Rep observed the following: 1. Child # 2 's immunization record was missing - 1 Hep B/ 2 Rotavirus/1 Hib/1 Polio/ 2 Pneumococcal and 1 Polio vaccine 2. Child # 4's immunization record was missing- 2 Hep B/ 1 Rotavirus/ and 1 Poli vaccine 3. Child # 5's immunization record was missing- 1 Hep B/ 1 Dtap and 1 Poli
Center’s plan of correction (implemented, Aug 29, 2025): “Owner and Director will speak to the parents of the enrolled children to inform them that all health reports will need to include a review of the child's immunization status according to the Advisory Committee on Practice.”
Citation Jul 17, 2025 Inspection Health & medication
Surfaces cleaned 55 Pa. Code §3270.135(b)
During renewal inspection on 7/17/25, Cert Rep observed the following: Staff # 1 did not sanitize the table after doing a diaper change
Center’s plan of correction (implemented, Aug 29, 2025): “Owner and Director went over proper diaper changing with all staff. Owner and Director showed videos along with a correct diaper change from the beginning to the end including how to sanitizing changing area.”
Show 51 older citations
Citation Jul 17, 2025 Inspection Building & playground safety
Measurement and use of indoor child care space 55 Pa. Code §3270.61
During renewal inspection on 7/17/25, Cert Rep observed the following: While doing a walk-through of the facility, the toddler classroom right from the office and the school age room were not set up and ready to receive children
Center’s plan of correction (implemented, Aug 18, 2025): “The Toddler and school-aged classroom has been set up and ready to receive children.”
Citation Jul 17, 2025 Inspection Building & playground safety
Devices must be compliant 55 Pa. Code §3270.95(a)
During renewal inspection on 7/17/25, Cert Rep observed the following: The facility did not have documentation of testing the fire detection system every 30 days
Center’s plan of correction (implemented, Aug 27, 2025): “Owner and Director will test and document fire detection system every 30 days to stay in compliance with standards established under section 1016(c) of the act (62 P.S. 1016(c))”
Citation Jul 17, 2025 Inspection Health & medication
Health information/Initial and subsequent health reports 55 Pa. Code §3270.131(a)/3270.182(1)
During renewal inspection on 7/17/25, Cert Rep observed the following: Child # 3's health assessment was dated 6/26/24
Center’s plan of correction (implemented, Aug 19, 2025): “Child #3 has new updated health assessment for the date of 7/21/25.”
Citation Jul 17, 2025 Inspection Records & paperwork
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
During renewal inspection on 7/17/25, Cert Rep observed the following: The facility's shaken baby syndrome policy did not include prevention and identification of child maltreatment
Center’s plan of correction (implemented, Aug 12, 2025): “The facility has created shaken baby syndrome policy that includes prevention and identification of child maltreatment”
Citation Jul 17, 2025 Inspection Records & paperwork
Updated every 6 months/Emergency info/agreement updated 6 mos 55 Pa. Code §3270.124(f)/3270.181(c)
During renewal inspection on 7/17/25, Cert Rep observed the following: 1. Child # 2's emergency contact and agreement was last signed 8/5/24 and 4/4/25 2. Child # 4's emergency contact and agreement was last signed 4/1/24 and 3/28/25 3. Child # 5's emergency contact and agreement was last signed 3/10/24 and 4/4/25
Center’s plan of correction (implemented, Aug 18, 2025): “Child #2, #4 and #5 emergency and agreement forms has been updated.”
Citation Jul 17, 2025 Inspection Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)
During renewal inspection on 7/17/25, Cert Rep observed the following: Staff # 2 had documentation of 6 childcare hours and not the annual 12 hours
Center’s plan of correction (implemented, Aug 12, 2025): “Staff person # 2 has completed all annual childcare clock hours”
Citation Jul 25, 2024 Inspection Health & medication
12 months prior to service and every 24 months thereafter/Health assessment, TB test 55 Pa. Code §3270.151(a)/3270.192(3)
During renewal inspection on 8/8/24, while reviewing staff files, Cert Rep observed the following: Staff # 5's health assessment was dated 3.23.22
Center’s plan of correction (implemented, Aug 15, 2024): “Staff has completed and up to date health assessment”
Citation Jul 25, 2024 Inspection Building & playground safety
Devices must be compliant 55 Pa. Code §3270.95(a)
During renewal inspection on 8/8/24, while doing a walkthrough of the facility, Cert Rep observed the following: The facility did not have documentation that they were testing the fire detection system every 30 days.
Center’s plan of correction (implemented, Sep 3, 2024): “Director will conduct routine test during the 30-day period”
Citation Jul 25, 2024 Inspection Training & qualifications
Health and Safety Training 55 Pa. Code §3270.31(f)
During renewal inspection on 8/8/24, while reviewing staff files, Cert Rep observed the following: Staff # 4 did not have documentation of health and safety training in file.
Center’s plan of correction (implemented, Aug 13, 2024): “Staff is completing hours that is required, will forward upon completion”
Citation Jul 25, 2024 Inspection Training & qualifications
HS/GED + 2 yrs/Exp, educ., training prior to facility 55 Pa. Code §3270.36(b)(5)/3270.192(2)(ii)
During renewal inspection on 8/8/24, while reviewing staff files, Cert Rep observed the following: Staff # 5 did not have documentation of 2500 childcare hours to qualify as AGS
Center’s plan of correction (implemented, Aug 23, 2024): “The required form has been completed and forwarded over”
Citation Jul 25, 2024 Inspection Records & paperwork
Physician name, address, phone 55 Pa. Code §3270.124(b)(2)
During renewal inspection on 8/8/24, while reviewing children's files, Cert Rep observed the following: Child # 5 and # 7;'s emergency contact did not have physicians address listed
Center’s plan of correction (implemented, Aug 15, 2024): “Information was applied upon parents arrival at the facility”
Citation Jul 25, 2024 Inspection Records & paperwork
Insurance coverage information 55 Pa. Code §3270.124(b)(6)
During renewal inspection on 8/8/24, while reviewing children's files, Cert Rep observed the following: Child # 3's emergency contact did not have policy number listed Child # 5's emergency contact did not have insurance and policy number listed
Center’s plan of correction (implemented, Aug 15, 2024): “Information was applied upon parents arrival at the facility”
Citation Jul 25, 2024 Inspection Records & paperwork
Name/address/phone release person 55 Pa. Code §3270.124(b)(7)
During renewal inspection on 8/8/24, while reviewing children's files, Cert Rep observed the following: Child # 5's emergency contact did not have release person's phone number listed
Center’s plan of correction (implemented, Aug 15, 2024): “Information was applied upon parents arrival at the facility”
Citation Jul 25, 2024 Inspection Records & paperwork
Each child care space 55 Pa. Code §3270.124(c)
During renewal inspection on 8/8/24, while doing a walkthrough of the facility, Cert Rep observed the following: Emergency contacts were not present in Room # 1 for all the children that were receiving care in the space.
Center’s plan of correction (implemented, Aug 8, 2024): “Director placed the missing emergency contacts in the room children were receiving care.”
Citation Jul 25, 2024 Inspection Records & paperwork
Updated every 6 months/Emergency info/agreement updated 6 mos 55 Pa. Code §3270.124(f)/3270.181(c)
During renewal inspection on 8/8/24, while reviewing children's files, Cert Rep observed the following: Child # 1's agreement and emergency contact was last signed 1/17/24
Center’s plan of correction (implemented, Aug 15, 2024): “Parent signed and applied date upon arrival at the facility”
Citation Jul 25, 2024 Inspection Records & paperwork
Consent for emergency medical care required prior to admission/Consent for administration of minor first-aid required prior to admission 55 Pa. Code §3270.182(3)/3270.182(5)
During renewal inspection on 8/8/24, while reviewing children's files, Cert Rep observed the following: Child # 6 and # 7's emergency contact did not have parent's signature for emergency medical care and administration of minor first aid
Center’s plan of correction (implemented, Aug 15, 2024): “The required areas were signed by the parent upon arrival”
Citation Jul 25, 2024 Inspection Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)
During renewal inspection on 8/8/24, while reviewing staff files, Cert Rep observed the following: Staff # 2 had 4 hours in file and not the mandatory 12 hours of childcare training Staff # 4 had 10 hours in file and not the mandatory 12 hours of childcare training
Center’s plan of correction (implemented, Aug 23, 2024): “Staff is completing hours, and director will forward completed hours within a timely in manner”
Citation Jun 26, 2023 Inspection Emergency preparedness
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
At the time of renewal inspection, a policy and procedure to identify the potential signs of child maltreatment were not observed. In addition, the emergency plan did not contain a statement regarding volunteers participating in emergency plan training and emergency drills, continuity of operations in the event of an emergency that includes backing up or retrieving health and other key records/files and managing financial issues such as paying employees and bills during the aftermath of the disaster.
Center’s plan of correction (implemented, Jul 17, 2023): “Provider will update policy and procedure as well as emergency plan.”
Citation Jun 26, 2023 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
At the time of renewal inspection observed the old wooden fence gate leaning on the fence with exposed sharp pieces of wood.
Center’s plan of correction (implemented, Jun 27, 2023): “The old fence gate will be removed from the yard.”
Citation Jun 26, 2023 Inspection Health & medication
Immunization record/Exemption documentation from parent/guardian 55 Pa. Code §3270.131(d)(5)/3270.131(e)(2)(i)
At the time of renewal inspection, immunization record of child #2 and #4 did not include influenza immunization according to recommended schedule by ACIP. A letter of exemption was not observed in the file of child #2 and #4. Immunization record of child #4 included influenza immunization from 2020.
Center’s plan of correction (implemented, Jul 19, 2023): “Parents will provide an exemption letters.”
Citation Jun 26, 2023 Inspection Building & playground safety
Devices must be compliant 55 Pa. Code §3270.95(a)
At the time of renewal inspection, documentation of proof of purchase and date of purchase of an interconnected fire detection system was absent.
Center’s plan of correction (implemented, Jun 28, 2023): “Provider will provide a receipt or Fire Alarm Attestation statement.”
Citation Jun 26, 2023 Inspection Training & qualifications
Health and Safety Training/Health and Safety Training - Pediatric First Aid and CPR 55 Pa. Code §3270.31(f)/3270.31(f)(10)
At the time of renewal inspection, staff person #1, #2, #3, and #4 has acceptable pediatric first aid/CPR training in an approved curriculum; however, the trainer has not provided documentation that they are PQAS-certified in that training topic.
Center’s plan of correction (implemented, Aug 14, 2023): “Staff person #1, #2, #3, and #4 will redo Pediatric First Aid and CPR with a PQAS-certified trainer and will provide documentation to licensing rep that training has been complete.”
Citation Jun 26, 2023 Inspection Training & qualifications
HS/GED + 2 yrs/Exp, educ., training prior to facility 55 Pa. Code §3270.36(b)(5)/3270.192(2)(ii)
At the time of renewal inspection files of staff person #4 did not include verification of education and child care experience that qualifies staff #4 for a position of an assistant group supervisor and is required prior to service at the facility.
Center’s plan of correction (implemented, Jul 5, 2023): “Provider will verify experience of staff person #4.”
Citation Jun 26, 2023 Inspection Records & paperwork
Services proceeded 55 Pa. Code §3270.123(a)(3)
At the time of renewal inspection, agreement of child #1 did not specify services to be provided to the family and the child,
Center’s plan of correction (implemented, Jun 26, 2023): “Provider updated agreement of child #1.”
Citation Jun 26, 2023 Inspection Records & paperwork
Arrival/departure times/Designated release persons 55 Pa. Code §3270.123(a)(4)/3270.123(a)(5)
At the time of renewal inspection, agreement of child #1 and #2 did not specify arrival/departure time. Agreement of child #1 and #3 did not specify the persons designated by a parent to whom the child may be released.
Center’s plan of correction (implemented, Jun 26, 2023): “Provider updated agreements of child #1, #2, and #3.”
Citation Jun 26, 2023 Inspection Records & paperwork
Consent for emergency medical care required prior to admission/Signed parental consent for transportation, walking excursions, swimming and wading 55 Pa. Code §3270.182(3)/3270.182(6)
At the time of renewal inspection, a record of child #4 didn't contain signed parental consent for emergency medical care for the child and for administration of minor first-aid procedures by facility staff. Both consents are required prior to admission.
Center’s plan of correction (implemented, Jul 5, 2023): “Parents will sign parental consent on emergency contact forms.”
Citation Feb 2, 2023 Complaint investigation Health & medication
Immunization record/Dismissal policy 55 Pa. Code §3270.131(d)(5)/3270.131(e)(3)
On February 2, 2023 certification representative contacted the provider in reference to a DOH audit report received. The report showed that the health assessment for child #1, #2, #3, #4, #5, #6, #7, #8, #9 and #10 was missing immunization shots.
Center’s plan of correction (implemented, Mar 17, 2023): “Provider will speak with parents and have them bring in updated health assessments with the missing immunization shots.”
Core safety Jun 24, 2022 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
ON JUNE 24, 2022, DURING THE RENEWAL INSPECTION, THE RECORD FOR STAFF PERSON #2 DID NOT INCLUDE A CHILD ABUSE CLEARANCE, AN FBI FINGERPRINT CLEARANCE, AN NSOR CLEARANCE, OR THE MANDATED REPORTER TRAINING.
Center’s plan of correction (implemented, Jul 26, 2022): “Provider will have staff complete required state clearances and mandated reporter training.”
Core safety Jun 24, 2022 Inspection Supervision
Supervised at all times 55 Pa. Code §3270.113(a)
ON JUNE 24, 2022, CERTIFICATION REPRESENTATIVE CONDUCTED A RENEWAL INSPECTION. STAFF PERSON #4 WAS ON CELL PHONE WHILE IN THE CLASSROOM WORKING WITH INFANTS AND TODDLERS. CHILDREN WERE NOT SUPERVISED AT THIS TIME.
Center’s plan of correction (implemented, Jul 26, 2022): “Provider will speak to all staff about the importance of supervision and to have cell phones locked away.”
Citation Jun 24, 2022 Inspection Emergency preparedness
Training regarding plan 55 Pa. Code §3270.27(c)
ON JUNE 24, 2022, DURING THE RENEWAL INSPECTION, THE RECORD FOR STAFF PERSON #1, #2 AND #5 DID NOT INCLUDE UPDATED EMERGENCY PLAN TRAINING.
Center’s plan of correction (implemented, Jul 7, 2022): “Provider will provider emergency plan training for each staff person.”
Citation Jun 24, 2022 Inspection Building & playground safety
Protective Outlet Covers 5 yrs. or less 55 Pa. Code §3270.65
ON JUNE 24, 2022, CERTIFICATION REPRESENTATIVE CONDUCTED A RENEWAL INSPECTION. THE ELECTRICAL OUTLET LOCATED IN THE OUTDOOR PLAY SPACE DID NOT HAVE A PROTECTIVE COVER. (CORRECTED ON SITE).
Center’s plan of correction (implemented, Jun 24, 2022): “At the time of inspection provider cover the electrical outlet.”
Citation Jun 24, 2022 Inspection Building & playground safety
Emergency Numbers Posted 55 Pa. Code §3270.74
ON JUNE 24, 2022, CERTIFICATION REPRESENTATIVE CONDUCTED A FACILITY WALK THROUGH. THE TELEPHONE LOCATED IN THE PREK AND TODDLER CLASSROOM DID NOT HAVE EMERGENCY NUMBERS POSTED NEAR OR ON THE CORDLESS PHONE.
Center’s plan of correction (implemented, Jul 6, 2022): “Provider will add emergency numbers to all phones located in the infant/toddler and prek/SA rooms.”
Citation Jun 24, 2022 Inspection Building & playground safety
Has all items 55 Pa. Code §3270.75(c)
ON JUNE 24, 2022, CERTIFICATION REPRESENTATIVE CONDUCTED A RENEWAL INSPECTION. THE FIRST AID KIT LOCATED IN THE PREK CLASSROOM DID NOT CONTAIN TWEEZERS. (CORRECTED ON SITE).
Center’s plan of correction (implemented, Jun 24, 2022): “At the time of inspection provider added tweezers to the first aid kit.”
Citation Jun 24, 2022 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
ON JUNE 24, 2022, CERTIFICATION REPRESENTATIVE CONDUCTED A RENEWAL INSPECTION. THE OUTDOOR PLAY SPACE NEED TO BE CLEANED AND THE YARD DOOR WAS BROKEN OFF IN POOR REPAIR.
Center’s plan of correction (implemented, Jul 7, 2022): “Provider will have someone clean the outdoor play area and repair the broken door.”
Citation Jun 24, 2022 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.82(g)
ON JUNE 24, 2022, CERTIFICATION REPRESENTATIVE CONDUCTED A FACILITY WALK THROUGH. STALL #1 LOCATED IN BATHROOM #2 HAD RUST ON BOTH WALLS.
Center’s plan of correction (implemented, Jul 26, 2022): “Provider will have rust areas in the bathroom stalls repaired.”
Citation Jun 24, 2022 Inspection Building & playground safety
Running water - diapering 55 Pa. Code §3270.82(j)
ON JUNE 24, 2022, CERTIFICATION REPRESENTATIVE CONDUCTED A RENEWAL INSPECTION. THE PORTABLE SINK LOCATED IN THE INFANT ROOM WAS NOT WORKING AND DID NOT HAVE FRESH WATER FOR STAFF OR CHILDREN TO WASH HANDS.
Center’s plan of correction (implemented, Jul 26, 2022): “Provider will purchase more water and train staff on how to replace fresh water.”
Citation Jun 24, 2022 Inspection Building & playground safety
Small Toys and Objects 55 Pa. Code §3270.103
ON JUNE 24, 2022, CERTIFICATION REPRESENTATIVE CONDUCTED A RENEWAL INSPECTION. THERE WAS A PLASTIC TRASH BAG ON THE INFANT CRIB LOCATED IN THE INFANT/TODDLER CLASSROOM. (CORRECTED ON SITE).
Center’s plan of correction (implemented, Jun 24, 2022): “At the time of inspection the plastic trash bag was moved from the crib and put out of reach of the children.”
Citation Jun 24, 2022 Inspection Food & feeding
Refrigerator 55 Pa. Code §3270.107
ON JUNE 24, 2022, CERTIFICATION REPRESENTATIVE CONDUCTED A RENEWAL INSPECTION. THE REFRIGERATOR THERMOMETER WAS TEMPING ABOVE 45° F.
Center’s plan of correction (implemented, Jul 15, 2022): “Provider will purchase a new thermometer for the refrigerator.”
Citation Jun 24, 2022 Inspection Health & medication
Toddler/preschool: updated health report every 12 months 55 Pa. Code §3270.131(b)(2)
ON JUNE 24, 2022, DURING THE RENEWAL INSPECTION, THE RECORD FOR CHILD #4, #5 AND #6 DID NOT INCLUDE AN UPDATED HEALTH ASSESSMENT.
Center’s plan of correction (implemented, Jul 14, 2022): “Provider will have parents provide updated health assessments for each child.”
Citation Jun 24, 2022 Inspection Health & medication
Child's hands washed 55 Pa. Code §3270.134(a)
ON JUNE 24, 2022, CERTIFICATION REPRESENTATIVE CONDUCTED A RENEWAL INSPECTION. STAFF PERSON #4 DID NOT WASH THE 1 YEAR OLD CHILD HANDS AFTER DIAPERING.
Center’s plan of correction (implemented, Jul 26, 2022): “Provider will provide running water to the portable sink in the infant/toddler classroom for children hands to be washed.”
Citation Jun 24, 2022 Inspection Health & medication
Adult Hygiene 55 Pa. Code §3270.152
ON JUNE 24, 2022, CERTIFICATION REPRESENTATIVE CONDUCTED A RENEWAL INSPECTION. STAFF PERSON #4 DID NOT WASH THEIR HANDS AFTER DIAPERING.
Center’s plan of correction (implemented, Jul 26, 2022): “Provider will provide an operating sink for staff to wash hands after diapering.”
Citation Jun 24, 2022 Inspection Food & feeding
Potentially hazardous food refrigerated 55 Pa. Code §3270.161(d)
ON JUNE 24, 2022, CERTIFICATION REPRESENTATIVE CONDUCTED A RENEWAL INSPECTION. THERE WAS A GALLON OF MILK LEFT OUT ON THE COUNTER THROUGHOUT THE TIME OF THE INSPECTION. (CORRECTED ON SITE).
Center’s plan of correction (implemented, Jun 24, 2022): “At the time of inspection, after 30mins the provider had staff pour out the gallon of milk.”
Citation Jun 24, 2022 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(5)
ON JUNE 24, 2022, CERTIFICATION REPRESENTATIVE CONDUCTED A FACILITY WALK THROUGH. THE EMERGENCY PLAN POSTED DID NOT PROVIDE ACCOMMODATIONS FOR INFANTS OR TODDLERS.
Center’s plan of correction (implemented, Jul 19, 2022): “Provider will add accommodations for infants and toddlers to the current emergency plan”
Citation Jun 24, 2022 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(6)
ON JUNE 24, 2022, CERTIFICATION REPRESENTATIVE CONDUCTED A FACILITY WALK THROUGH. THE FACILITY DID NOT HAVE A COMPLETED EMERGENCY DRILL LOG AVAILIBLE.
Center’s plan of correction (implemented, Jul 7, 2022): “Provider will conduct an Emergency Drill and document the information on a log.”
Citation Jun 24, 2022 Inspection Building & playground safety
Director or designated staff person ensure compliance 55 Pa. Code §3270.95(b)
ON JUNE 24, 2022, CERTIFICATION REPRESENTATIVE CONDUCTED A RENEWAL INSPECTION. THE FIRE ALARM SYSTEM WAS NOT BEING TESTED EVERY 30 DAYS.
Center’s plan of correction (implemented, Jul 26, 2022): “Provider will complete monthly checks every 30 days.”
Citation Jun 24, 2022 Inspection Training & qualifications
Health and Safety Training 55 Pa. Code §3270.31(f)
ON JUNE 24, 2022, DURING THE RENEWAL INSPECTION, THE RECORD FOR STAFF PERSON #2 AND #4 DID NOT INCLUDE HEALTH & SAFETY TRAINING.
Center’s plan of correction (implemented, Jul 1, 2022): “Provider will have staff complete health & safety training.”
Citation Jun 24, 2022 Inspection Training & qualifications
Staff evaluations 55 Pa. Code §3270.34(a)(6)
ON JUNE 24, 2022, DURING THE RENEWAL INSPECTION, THE RECORD FOR STAFF PERSON #5 DID NOT INCLUDE AN UPDATED ANNUAL EVALUATION.
Center’s plan of correction (implemented, Jun 24, 2022): “Provider will complete the annual evaluation for the staff.”
Citation Jun 24, 2022 Inspection Records & paperwork
Parent home/work address, phone 55 Pa. Code §3270.124(b)(3)
ON JUNE 24, 2022, DURING THE RENEWAL INSPECTION, THE EMERGENCY CONTACT FOR CHILD #7 DID NOT INCLUDE THE ENROLLING PARENT HOME OR WORK PHONE NUMBERS.
Center’s plan of correction (implemented, Jul 5, 2022): “Provider will have have parent complete emergency contact information.”
Citation Jun 24, 2022 Inspection Records & paperwork
Name/address/phone release person 55 Pa. Code §3270.124(b)(7)
ON JUNE 24, 2022, DURING THE RENEWAL INSPECTION, THE EMERGENCY CONTACT FOR CHILD #1, #2 AND #7 DID NOT INCLUDE RELEASE PERSON ADDRESS.
Center’s plan of correction (implemented, Jul 5, 2022): “Provider will have parents complete emergency contact information.”
Citation Jun 24, 2022 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
ON JUNE 24, 2022, DURING THE RENEWAL INSPECTION, THE RECORD FOR STAFF PERSON #2 DID NOT INCLUDE TWO WRITTEN REFERENCES. IN ADDITION, THE RECORD FOR STAFF PERSON #4 ONLY INCLUDED ONE WRITTEN REFERENCE.
Center’s plan of correction (implemented, Jul 1, 2022): “Provider will have staff bring in reference letters to add to staff file.”
Citation Jun 24, 2022 Inspection Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)
ON JUNE 24, 2022, DURING THE RENEWAL INSPECTION, THE RECORD FOR STAFF PERSON #5 ONLY INCLUDED 6 CLOCK HOURS OF CHILD CARE TRAINING.
Center’s plan of correction (implemented, Jul 26, 2022): “Provider will have staff person complete 6 more clock hours of child care training.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Feb 2, 2023 Complaint investigation
1 violation cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

Daily rates

Age group Full time, per day Part time, per day
Infant (6 Weeks-12 mos.) $70.00 $60.00
Young Toddler (13-24 mos.) $70.00 $60.00
Older Toddler (25-36 mos.) $70.00 $60.00
Preschool (37 mos.- Entering K) $70.00 $60.00
Young School-Age (K-3rd gr.) $55.00 $50.00
Older School-Age (4th gr.-15 yrs.) $55.00 $50.00

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 58 children
Certificate status Regular
Certificate valid through Sep 3, 2027
Keystone STARS STAR 1
since Oct 4, 2019 · what STARS means
Operator Cadeshia Carter Burton
Hours Monday–Friday 6:00 AM–6:00 PM; Saturday 9:00 AM–5:00 PM; Sunday 8:30 AM–4:00 PM How Pennsylvania centers’ hours compare
Phone (610) 874-2350
State certificate # CER-00260002
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Carters Open Arms had any serious violations?

Pennsylvania cited 5 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Jul 15, 2026 (background checks): “During renewal inspection on 7/15/26, Cert Rep observed the following: Staff # 2 had documentation of school district's FBI and not DHS FBI in file” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Carters Open Arms?

Pennsylvania lists 1 complaint investigation since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Carters Open Arms’s Keystone STARS rating?

STAR 1, effective Oct 4, 2019. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Carters Open Arms compare with other daycares in Chester?

It is tied for #16 of 21 centers in Chester by topic-weighted citations per inspection, and has more citations per inspection than 88% of Pennsylvania certified centers with enough inspection history to compare.

When was Carters Open Arms last inspected?

Aug 12, 2026 (unannounced monitoring). The state cited at least one violation during that visit.

How much does Carters Open Arms cost?

It reported full-time daily rates of $70.00 for infant, $70.00 for young toddler, $70.00 for older toddler, $70.00 for preschool in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs Carters Open Arms?

The legal entity on its Pennsylvania certificate is Cadeshia Carter Burton.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.