Chesterbrook Academy · Leola
Chesterbrook Academy is a certified child care center in Leola, PA, with capacity for 155 children. It holds a Keystone STAR 4 (accredited) rating. Since August 2021, Pennsylvania certification staff have inspected it 12 times and confirmed violations in 3 complaint investigations. The state cited 77 violations, 13 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (18 of 77). 20 citations came in the last 12 months, including 4 on a core-safety topic. Measured by topic-weighted citations per inspection, it is tied for #101 of 144 centers in Lancaster County and has more citations per inspection than 73% of Pennsylvania certified centers.
Inspection record
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Citations, newest first
On 7/1/26, it was verified through staff interview that a staff person is telling children, who are ages 3-4, that they must wait to go to the bathroom even if the bathroom is easily accessible resulting in an increase in accidents for the children.
On 7/1/26, it was determined through staff interview that staff in the intermediate A classroom are unable to appropriately manage the classroom and children's behaviors resulting in a lack of activities for all of the children. Staff were observed lifting children and carrying them around to prevent them from acting out, as well as shouting at them.
On 6/18/26, it was observed that CPSL (Child Protective Services Law) was not followed. Staff person 1 had a State Police clearance on file for volunteers. All clearances must be for employment. CORRECTED ON SITE. Staff person 2 had a Child Abuse clearance on file for volunteers. All clearances must be for employment. Staff person 2 may not return to a childcare position until completed clearance is on file.
On 6/18/26, it was observed that staff person 1 was currently employed at the facility and did not have documentation of a health assessment or TB test on file.
On 6/18/26, it was observed that staff person 3 did not have documentation of two written, nonfamily references on file. Only 1 reference was available. One additional reference is needed.
Staff person #1 did not wash their hands between helping multiple children with toileting. Gloves were used in-lieu of handwashing.
On 1/29/26, child #1, a young toddler, was buckled into a low chair at the lunch table. Staff person #1 pulled the chair away from the table, unbuckled the child, and stepped away to attend to another child in the room. The child was unable to safely get out of the chair independently and fell forward striking their face and head. As a result of the fall, child #1 sustained both a nasal and a skull fracture.
The record for staff person #6 did not include an applicable out-of-state clearance. (CORRECTED ON SITE) The mandated reporter trainings on file for staff person #11 were dated 7/21/2020 and subsequently more than 60 months later on 8/4/25.
Staff persons #1 and #2 were present with a group of 11 children. When the staff identified their care groups, 1 child was not accounted for.
The facility did not have documentation on file that staff person #13 had been trained on the emergency plan during the previous year.
Beginner B - A container of sunscreen and a container of bug spray were observed in a child's backpack within reach of the toddlers using the space. (CORRECTED ON SITE)
The bolts for the mulch barrier were protruding up out of the barrier. The ceiling vents were visibly dusty in pre-k A and in pre-k b.
Intermediates B - Small plastic toys with a diameter of less than 1 inch were observed in the sensory table and in the play kitchen area. (CORRECTED ON SITE)
The health assessment on file for staff person #5 were dated in October of 2023 and subsequently more than 24 months later in November of 2025. The health assessment on file for staff person #9 were dated in August of 2023 and subsequently more than 24 months later in September of 2025. The health assessment on file for staff person #10 answered "yes" to "Did this individual have any communicable diseases?".
The health report on file for staff person #5 did not include results of an examination for communicable diseases.
The health assessment on file for staff person #7 did not include the physician's or CRNP's assessment of the person's suitability to provide child care.
According to the log on file at the time of inspection, manual tests of the fire detection system took place on 10/24/2025 and subsequently more than 30 days later on 12/10/2025.
The annual staff evaluations for staff persons #3 #8 were due by the end of March of 2025, but were not completed until May of 2025.
The emergency contact information on file for child #1 did not include the address and telephone number of the child's physician or source of medical care.
The records for staff persons #4 and #12 each did not contain documentation of 12 annual training hours from the previous training year.
Show 57 older citations
A staff person was observed feeding two infant their bottles while they were propped up on boppy pillows the floor. Both of the infants were under 6 months of age. (CORRECTED ON SITE)
The facility self-reported the following incident: On Tuesday, June 10th, staff person #1 fed child #1 from bottle meant for another infant. Child #1 consumed approximately 1.5-2 oz of the formula before the staff realized it was the wrong bottle.
Staff persons #1 and #2 were responsible for caring for 20 children. Staff person #1 identified 9 children that were in her group, and staff person #2 identified 10 children that were in her group. 1 child was unaccounted for.
Staff person #1 gave child #1 (older infant) Annie's gummies without first consulting with the child's parent.
Staff person #1 put her teeth around the wrist of child #1 (older infant) after the child bit another staff person in the room.
The facility self-reported the following incident: On the morning of March 19, 2025, staff person # 1 was supervising a group of older toddlers. Child #1 was able to slip out of the door as a parent was leaving the classroom, and staff person #1 was helping another child in the bathroom. The staff person noticed the child was not in the room within seconds, and the child was brought back into the room by a staff person who was in the hallway.
Toddler playground - Rocks with a diameter of less than 1 inch were observed along the edge of the fencing within reach of toddlers that use the space.
Staff person 1 resided outside of the state of Pennsylvania during the previous 5 years. Staff person 1 began employment at the facility without the necessary valid out of state clearances on file and the clearances still were not on file at the time of inspection. Staff person #5 worked for a period of time during the previous year with expired clearances on file. The PA state police clearance expired on July 3, 2024, but was not updated until September 16, 2024. The PA child abuse clearance expired on July 11, 2024, but was not updated until September 18, 2024. The DHS FBI clearance expired on July 16, 2024, but was not updated until September 17, 2024. Staff person #12 worked for a period of time during the previous year with expired clearances on file. The NSOR on file for staff person #12 expired on 11/18/24, but was not updated until 12/4/24. Staff person #13's state police clearance expired on 6/1/23. An updated clearance request was submitted 4/7/23, but the clearance was incomplete and did not include the results. (CORRECTED ON SITE) Staff person #14 worked for a period of time during the previous year with expired clearances on file. The NSOR on file for staff person #14…
Back hall, room through 2nd on right (with separate entrance) - A container of ant bait was observed on the windowsill within reach of children in the room. (CORRECTED ON SITE)
Room at end of main hallway - The thermometer in the room read at 63° F at naptime. (CORRECTED ON SITE)
Large infant room - The first aid kit in the backpack did not contain soap. (CORRECTED ON SITE)
Main hall, 1st room on left and 3rd room on left - The trash can lids were visibly soiled. (CORRECTED ON SITE)
Main hall, 2nd room on left - Areas of peeling paint were observed on the walls near the block center.
Main hall, 2nd room on left - The toy shelves were dirty / dusty.
Health reports on file for child #4 (young toddler) were dated in February of 2024 and subsequently more than 6 months later in October of 2024.
The most recent immunization records on file for children #1 (toddler) and #5 (infant) were not updated in accordance with the schedule recommended by the ACIP. Dismissal policies were not implemented.
Room at end of main hallway - A staff person was observed changing a child's diaper. After the diaper changed, the staff person did not was their own hands, nor the child's hands. Large infant room - A staff person was observed changing a child's diaper. After the diaper changed, the staff person did not was their own hands, nor the child's hands.
Room at end of main hall - A staff person was observed using her hands to open the trash can to dispose of a soiled diaper. Back hallway, 1st room on right - Diapers were being disposed of into a trash can with a swinging lid that must be touched in order to be opened. (CORRECTED ON SITE)
Room at end of main hallway - A staff person was observed changing a child's diaper. After the diaper change, the staff person did not clean the surface.
The health assessments on file for staff person #4 were dated in June of 2022 and subsequently more than 24 months later in September of 2024. The health assessments on file for staff person #5 were dated in April of 2022 and subsequently more than 24 months later in July of 2024. The health assessments on file for staff person #6 were dated in February of 2022 and subsequently more than 24 months later in July of 2024. The health assessments on file for staff person #10 were dated in August of 2022 and subsequently more than 24 months later in September of 2024. The health assessments on file for staff person #13 were dated in October of 2022 and subsequently more than 24 months later in November of 2024.
The health assessment on file for staff person #1 did not include the physician's or CRNP's assessment of the person's suitability to provide child care.
According to the log on file at the time of inspection, fire drills were conducted on 5/17/24 and subsequently more than 60 days later on 7/17/24.
The fire detection system at the facility was tested on 5/17/24, and subsequently more than 30 days later on 6/17/24.
During the previous year, the operator had not notified local traffic safety authorities in writing of the location of the facility and the program's use of pedestrian and vehicular routes around the child care facility.
Staff person #9 has completed the health and safety course titled Get Started with Center-Based Care: Building Blocks for Quality (10 hours) but has not completed the required health and safety update course titled Pennsylvania Health and Safety Update 2022 (1 hour) training.
Staff person #7 completed fire safety training in June of 2023, and subsequently more than 12 months later in September of 2024. Staff person #8 completed fire safety training in April of 2023, and subsequently more than 12 months later in September of 2024. Staff person #11 completed fire safety training in July of 2023, and subsequently more than 12 months later in September of 2024. Staff person #13 completed fire safety training in October of 2023, and subsequently more than 12 months later in December of 2024. Staff person #14 completed fire safety training in October of 2023, and subsequently more than 12 months later in December of 2024.
The facility currently has a maximum daily enrollment of 90 children, with a director and one group supervisor on staff. The facility does not have a second group supervisor for the 2nd group of 45 children.
Child 2 - Child service reports on file were completed in October of 2023 and then more than 6 months later in November of 2024. Child 6 - Child service reports on file were completed in 2023 and then more than 6 months later in November of 2024.
The emergency contact form on file for child #3 did not include the work phone number of the enrolling parent.
Small infant room - A child was receiving care in the room, but the emergency contact information was not present in the child care space. (CORRECTED ON SITE)
Back hall, 1st room on right - The written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency was not displayed conspicuously in the child care space. (CORRECTED ON SITE)
One of the two written references on file for staff person #3 was written by a family member.
Staff person #2 did not complete a pediatric first aid and CPR training with an approved PQAs instructor within 90 days of hire. The training was completed 265 days after start date. Another training was on file, but it was not completed by a PQAs instructor.
Staff person 1 only identified the names and whereabouts of 6 of the 7 children in her care group.
According to the log on file at the time of inspection, the fire system was manually tested on 1/8/24 and subsequently more than 30 days later on 2/29/24.
The facility self-reported the following incident: At approximately 7:45 am on 3/18/24, staff person 1 was transitioning a group of 5 older toddlers when child 1 was left behind. The group was lined up "sticky back" outside the 1st room as the staff person counted the children. A parent arrived to drop off his children and was talking with the staff person while holding his daughter. A child in line went running, the staff person quickly moved the group to catch up with the running child. The group arrived to their room with 5 children. The newly arrived child had joined the group, and another toddler that was with the group remained waiting at the wall. The child was unsupervised in the hallway for approximately a minute to a minute and a half before being found by staff person 2.
The record for facility person 1 did not include a complete state police clearance. They staff person has been employed for more than 45 days. (CORRECTED ON SITE) Staff person 7 started working with incomplete provisional hire paperwork on file, and continued to work after a 45 provisional hire period without complete clearances on file. The staff person's state police clearance was dated 106 days after start date. The staff person's record did not include documentation that the required out-of-state clearances had been requested by start date, and they were not on file at the time of inspection. Staff person 7 was observed working alone in a room with children.
First preschool room on left - The arrangement of the children at naptime allows for blind spots, not allowing the staff person to see all of the children in the room.
The facility did not have documentation that staff person 1 had been trained on the emergency plan at initial employment.
The facility's emergency plan parent letter did not include information about lockdowns, accommodations, and emergency drills.
2nd room on right, back hall - A Swiffer mop with cleaning solution was observed in an unlocked classroom bathroom in an area accessible to children. (CORRECTED ON SITE) 1st room on left, main hall - Batteries were observed in an area accessible to children. A bottle of sanitizer was observed on a low shelf in an area accessible to children. (CORRECTED ON SITE) 3rd room on left, main hall - A container of glass cleaner was observed on a shelf within reach of the children. (CORRECTE ON SITE)
The first aid kit in the toddler room at the end of the main hallway did not contain soap. (CORRECTED ON SITE) The first aid kit in the 2nd preschool room on left did not contain tweezers. (CORRECTED ON SITE)
A large and heavy box was observed leaning against the wall in an unlocked bathroom off a space used by children. Preschool playground - Loose window screens were observed leaning against the wall. A trash bag containing a rotting pumpkin was observed laying on the ground. Loose / sharp metal connectors were observed at the base of the fence. 1st room on right - A large orange extension cord was observed laying on the floor in a walkway. Sharp adult scissors were observed on the counter. (CORRECTED ON SITE)
Main hall, 2nd room on left and 1st on right - Children were observed resting on equipment that had less than 2 feet of space on 3 sides. (CORRECTED ON SITE)
The facility's emergency plan did not provide accommodations for the children with chronic medical conditions.
The facility did not have documentation on file that the emergency plan had been sent to the local municipality.
Staff persons 3, 5, 6, and 8 are serving as assistant group supervisors at the facility. Their records did not include sufficient documentation of education and experience to justify the role they are serving in. Staff 3 - 18 college credits, did not include documentation of 1 year (1,250 hours) of child care experience Staff 5 - HS diploma, did not include documentation of 2 years (2,500 hours) of child care experience Staff 6 - Unrelated degree, did not include documentation of 2 years (2,500 hours) of child care experience Staff 8 - Unrelated degree, did not include documentation of 2 years (2,500 hours) of child care experience
The records for children 1-3 did not include documentation that the facility completed Child Service Reports (CSRs) (or another Department's approved form) at least every six months. Child 1's CSRs were completed in October of 2022 and then subsequently in November of 2023. CSRs were most recently completed for children 2 and 3 in May of 2023.
A portion of the emergency contact forms located in the following rooms were past due for updates: 2nd room on right in back hall (down hall), 1st room on right main hall, 2nd room on left main hall. (CORRECTED ON SITE)
The record for child 4 did not contain signed parental consent for emergency medical care for the child. The record also did not contain signed parental consent for administration of minor first-aid procedures by facility staff.
Child records were being stored on a cart in an unlocked bathroom in the gross motor room.
The record for staff person 2 included 10 clock hours of child care training. The record for staff person 4 did not include documentation of annual training hours. The record for staff person 9 included 10 clock hours of child care training.
At the time of the follow up visit to verify corrections for SIN-00234062, the plan of corrections for the violation citing 3270.113a1 had not been fully implemented. On 12/5/23, 15 preschool aged children were present in a classroom with staff persons 1 and 2. The staff persons were not assigned the responsibility for supervision of specific children.
13 preschool aged children were present in a classroom with staff persons 1 and 2. The staff persons were not assigned the responsibility for supervision of specific children.
An infant was observed in a crib that had less than 2 feet of space on three sides of the equipment. (CORRECTED ON SITE)
According to the written record on file at the facility, the fire detection system was last tested in May of 2023. (CORRECTED ON SITE)
Peeling paint was observed on the frame of the exterior door to the toddler classroom.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Newborn (Under 6 Weeks) | $79.20 | $44.20 |
| Infant (6 Weeks-12 mos.) | $79.20 | $44.20 |
| Young Toddler (13-24 mos.) | $74.60 | $44.20 |
| Older Toddler (25-36 mos.) | $71.60 | $44.20 |
| Preschool (37 mos.- Entering K) | $62.00 | $48.00 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has Chesterbrook Academy had any serious violations?
Pennsylvania cited 13 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Jun 18, 2026 (background checks): “On 6/18/26, it was observed that CPSL (Child Protective Services Law) was not followed. Staff person 1 had a State Police clearance on file for volunteers. All clearances must be for employment. CORRECTED ON SITE. Staff…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Chesterbrook Academy?
Pennsylvania lists 3 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Chesterbrook Academy’s Keystone STARS rating?
STAR 4 (accredited), effective Sep 4, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Chesterbrook Academy compare with other daycares in Lancaster County?
It is tied for #101 of 144 centers in Lancaster County by topic-weighted citations per inspection, and has more citations per inspection than 73% of Pennsylvania certified centers with enough inspection history to compare.
When was Chesterbrook Academy last inspected?
Jun 18, 2026 (allocated unannounced monitoring). The state cited at least one violation during that visit.
How much does Chesterbrook Academy cost?
It reported full-time daily rates of $79.20 for newborn, $79.20 for infant, $74.60 for young toddler, $71.60 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs Chesterbrook Academy?
The legal entity on its Pennsylvania certificate is Spring Education INC.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
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