Comfort Zone
Comfort Zone is a certified child care center in Philadelphia, PA, with capacity for 70 children. It holds a Keystone STAR 3 rating. Since August 2021, Pennsylvania certification staff have inspected it 11 times and confirmed violations in 3 complaint investigations. The state cited 59 violations, 8 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (18 of 59). 13 citations came in the last 12 months, including 1 on a core-safety topic. Measured by topic-weighted citations per inspection, it is tied for #786 of 1,163 centers in Philadelphia and has more citations per inspection than 60% of Pennsylvania certified centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
At the time of the inspection, the file of staff #1 included the state police clearance dated: 1/5/21, child abuse clearance dated: 12/30/20 and the NSOR clearance dated: 1/8/21.
At the time of the inspection, the toddler, 3 year old and preschool classrooms were observed with an uncovered electrical outlet.
At the time of the inspection, the cabinet that stores the napping blankets was observed with a broken door in the preschool classroom.
At the time of the inspection, the file of staff #1-3 did not include documentation of fire safety training.
At the time of the inspection, the file of staff #2 included a staff evaluation dated 4/24/25. The file of staff #3 included a staff evaluation dated 6/27/25.
At the time of the inspection, the walls in the infant, toddler, preschool and 3 year old rooms were dusty. A detached baseboard was observed in the 2 year old room.
At the time of the inspection, peeled paint was observed in the 2 year old, infant, 3 year old and preschool rooms.
At the time of the inspection, the health assessment of child #2 was dated 10/3/24.
At the time of the inspection, the health assessment for child #3 did not include a statement that the child is able to participate in child care and appears to be free from contagious or communicable diseases.
At the time of the inspection, the file of child #1 did not include a child service report.
At the time of the inspection, the emergency contact of child #1 did not include the address and telephone number of the child's physician.
At the time of the inspection, the emergency contact of child #2 did not include the home and work address of the enrolling parent.
At the time of the inspection, the file of staff person #1 and #2 did not include 2 written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
Show 47 older citations
Ongoing noncompliance, observed staff person #1 not actively supervising children and looking at their personal phone and facetiming.
At the time of the inspection, it was confirmed by the director staff #1 yelled at the child #1.
At the time of the inspection, prior to entering the preschool room, certification staff observed staff #3 not actively supervising the 8 children in their care. Staff person #3 was observed looking at personal cell phone. Staff person #3 remained engaged with phone until greeted by certification staff.
At the time of the inspection, the pediatric cpr & first aid training for staff #1 was dated 1//21/22. The pediatric cpr & first aid for staff #2 was dated 4/1/23 and for staff #3 was dated 1/24/23.
At the time of the inspection, the file of staff person #4 had a mandated reporter training dated 3/3/20.
The screens on the windows along the side of the facility were busted, ripped or torned.
At the time of inspection, facility children in the infant room were observed sleeping in pak-n-play that were not labeled for individual use.
At the time of inspection, the refrigerator in the infant room used to store milk and other products did not have a thermometer.
During lunch at the time of inspection, the preschool children in the rear classroom were observed eating from Styrofoam dishes.
The emergency contacts for facility children #2 and #3 did not have signed permission for emergency medical, minor first-aid or both at the time of inspection.
During the renewal inspection conducted on 1/5/2024 observed the facility's emergency plan did not address continuity of operations. Observed a fire extinguisher child accessible in the Toddler room #2 (Corrected on-site 1/5/2024).
During the renewal inspection conducted on 1/5/2024 observed insect/rodent glue traps throughout the facility with insects stuck to them.
During the renewal inspection conducted on 1/5/2024 observed the wooden fence in the outdoor play space had fence boards in disrepair.
During the renewal inspection conducted on 1/5/2024 observed damaged paint on the wall in the bathroom located in the Infant room #1.
During the renewal inspection conducted on 1/5/2024 observed the urinal and toilet located in the boy's bathroom could not be flushed.
During the renewal inspection conducted on 1/5/2024 observed child #1 and #3's health reports did not include verification of up-to-date influenza immunizations.
During the renewal inspection conducted on 1/5/2024 observed child #2's emergency contact information did not include health insurance coverage policy number for a child under a family policy or Medical Assistance benefits, if applicable. Also observed, the emergency contact information did not include the name of the individual designated by the parent to whom the child may be released.
During the complaint investigation conducted on 9/29/2023 it was determined that there were children present during an altercation between two staff in the hallway where they witnessed harsh and abusive language.
During an unannounced monitoring inspection conducted on 9/29/2023 observed children sleeping with blankets over their heads and with rest equipment placed behind furniture where they could not be supervised at all times in the Toddler room and Preschool room.
During an unannounced monitoring inspection conducted on 9/29/2023 observed an electrical outlet without protective receptacle covers in the Toddler room. Corrected on-site 9/29/2023.
During an unannounced monitoring inspection conducted on 9/29/2023 observed the pack and play pens in the Infant room were not 2 feet apart from each other during nap time.
During an unannounced monitoring inspection conducted on 9/29/2023 observed the last fire drill conducted on the fire drill log was dated 2/10/2023.
During the unannounced inspection on 5/11/23-/6/2/23 it was determined that a highchair was used to restrain a child to control behaviors in the classroom.
During the inspection on 3/1/23, continued noncompliance was observed in that the records of staff person #1 did not include an acceptable Pediatric First Aid training by an approved trainer. The records of staff person #2, and staff person #3 contained Pediatric First Aid & CPR by an approved vender but the trainer could not be verified as an approved trainer.
During the renewal inspection on 1/18/23, it was observed that the records of staff person #2 did not include out of state clearances as required by the CPSL. It was observed that the records of staff person #5 and staff person #6 did not include the Disclosure statement as required by the CPSL. It was observed that the records of staff person #3 did not include the correct Child Abuse clearance for a GS. Volunteer Child Abuse submitted.
During the renewal inspecton o n1/18/23, it was observed that the outlets in Room 1(2yr olds) were missing outlet covers.
During the renewal inspection on 1/18/23, it was observed that there were no closed, plastic-lined receptacles in Room 4.
During the renewal inspection on 1/18/23, it was observed that there were stained ceiling tiles in the infant room. There was peeling paint in Room 4
During the renewal inspection on 1/18/23, it was observed that staff person #4's Health record did not answer questions #1, #2 and #3 in reference to information on medical problems that might threaten the health of the children or prohibit a staff person from providing adequate care to children and the person's suitability to provide child care.
During the renewal inspection on 1/18/23, it was observed that the records of child #2 did not include an initial health report.
During the renewal inspection on 1/18/23, it was observed that there was no document presented to verify that the facility had comprehensive general liability insurance to cover the persons who are on the premises.
During the renewal inspection on 1/18/23, it was observed that the records of staff person #1 did not include an acceptable Pediatric First Aid training by an approved trainer. The records of Staff person #3, staff person #4, staff person #5, and staff person #6 contained Pediatric First Aid & CPR by an approved vender but the trainer could not be verified as an approved trainer.
During the renewal inspection on 1/18/23, it was observed that the records of staff person #5 did not include the complete professional development within 90 days of hire-Health and safety.
During the renewal inspection on 1/18/23, it was observed that the records of child #1, child #2 and child #4 did not include the work addresses and telephone numbers of the enrolling parent.
During the renewal inspection on 1/18/23, it was observed that the records of child #2 and child #4 did not include information on the child's special needs.
During the renewal inspection on 1/18/23, it was observed that the records of child #2 did not include the name, address and telephone number of the individual designated by the parent to whom the child may be released.
During the renewal inspection on 1/18/23, it was observed that the records of child #3 did not include updated emergency contact information and financial agreement. Documents dated 7/19/21 and 12/1/21 respectively.
During the renewal inspection on 1/18/23, it was observed that the records of child #4 did not contain signed parental consent for administration of minor first-aid procedures by facility staff and signed parental consent for transportation.
During the renewal inspection on 1/18/23, the records of staff person #1, staff person #2, staff person #3 and staff person #4 did not include verification of experience in childcare.
During the renewal inspection on 1/18/23, it was observed that the records of staff person #1, staff person #3 and staff person#4 did not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
During the renewal inspection on 12/8/21, it was observed that the trash can in the Pre-school room had no cover
During the renewal inspection on 12/8/21, it was observed that the wood border in the playground was rotted into a hole
During the renewal inspection on 12/8/21, it was observed that there was peeling paint over the sinks in the two hallway bathrooms and on the pink closet doors of the pre-school room
During the renewal inspection on 12/8/21, it was observed that the records of child #1 did not include a health assessment and a review of the child's immunized status according to recommendations of the ACIP.
During the renewal inspection on 12/8/21, it was observed that the records of facility person #2 did not include an updated staff evaluation
During the renewal inspection on 12/8/21, it was observed that -the records of facility person #1 did not include verification of child care experience -the records of facility person #2 did not include 2 years verification of child care experience for an AGS-1.25 years of experience submitted
During the renewal inspection on 12/8/21, it was observed that the records of facility person #1 did not include two written, nonfamily references -the records of facility person #2 did not include two written, nonfamily references-1 letter submitted
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Newborn (Under 6 Weeks) | $60.00 | $50.00 |
| Infant (6 Weeks-12 mos.) | $60.00 | $50.00 |
| Young Toddler (13-24 mos.) | $58.00 | $48.00 |
| Older Toddler (25-36 mos.) | $56.00 | $46.00 |
| Preschool (37 mos.- Entering K) | $55.00 | $45.00 |
| Young School-Age (K-3rd gr.) | $60.00 | $40.00 |
| Older School-Age (4th gr.-15 yrs.) | $60.00 | $40.00 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has Comfort Zone had any serious violations?
Pennsylvania cited 8 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Aug 17, 2026 (background checks): “At the time of the inspection, the file of staff #1 included the state police clearance dated: 1/5/21, child abuse clearance dated: 12/30/20 and the NSOR clearance dated: 1/8/21.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Comfort Zone?
Pennsylvania lists 3 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Comfort Zone’s Keystone STARS rating?
STAR 3, effective Nov 18, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Comfort Zone compare with other daycares in Philadelphia?
It is tied for #786 of 1,163 centers in Philadelphia by topic-weighted citations per inspection, and has more citations per inspection than 60% of Pennsylvania certified centers with enough inspection history to compare.
When was Comfort Zone last inspected?
Aug 17, 2026 (allocated unannounced monitoring). The state cited at least one violation during that visit.
How much does Comfort Zone cost?
It reported full-time daily rates of $60.00 for newborn, $60.00 for infant, $58.00 for young toddler, $56.00 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs Comfort Zone?
The legal entity on its Pennsylvania certificate is KMSMTG INC.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.
Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.