Daycare Record Child care inspection records

Cynthia K Francks Child Care

2140 Ardmore Blvd, Pittsburgh, PA 15221 · Allegheny County
1 core-safety citation in last 12 months 1 complaint investigation found violations Keystone STAR 3

Cynthia K Francks Child Care is a certified child care center in Pittsburgh, PA, with capacity for 80 children. It holds a Keystone STAR 3 rating. Since August 2021, Pennsylvania certification staff have inspected it 16 times and confirmed violations in 1 complaint investigation. The state cited 73 violations, 9 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (31 of 73). 22 citations came in the last 12 months, including 1 on a core-safety topic. Measured by topic-weighted citations per inspection, it is tied for #61 of 251 centers in Pittsburgh and has more citations per inspection than 58% of Pennsylvania certified centers.

Inspection record

More citations than 58% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. About typical
Tied for #61 of 251 centers in Pittsburgh
9 Core-safety citations
64 Other citations
16 Inspections
1 Complaint investigations that found violations
73 citations from 19 state visits since Aug 16, 2021 · 22 in the last 12 months · last inspected Aug 27, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Aug 27, 2026 · Inspection · citation found Jun 9, 2026 · Inspection · citation found Feb 26, 2026 · Report/investigation · citation found Jan 22, 2026 · Report/investigation · no citation Jan 15, 2026 · Inspection · citation found Jun 18, 2025 · Inspection · citation found Aug 28, 2024 · Inspection · citation found Jul 16, 2024 · Inspection · citation found Jun 4, 2024 · Inspection · citation found May 21, 2024 · Inspection · citation found May 21, 2024 · Report/investigation · citation found Jun 7, 2023 · Inspection · citation found Aug 1, 2022 · Inspection · citation found May 2, 2022 · Inspection · citation found Mar 17, 2022 · Inspection · citation found Feb 10, 2022 · Inspection · citation found Dec 21, 2021 · Inspection · citation found Nov 30, 2021 · Inspection · no citation Oct 26, 2021 · Inspection · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Building & playground safety 31
Health & medication 13
Records & paperwork 7
Training & qualifications 5
Background checks 4
Food & feeding 4
Emergency preparedness 3
Supervision 3
Caregiver conduct 2
Transportation 1

Citations, newest first

Core safety Aug 27, 2026 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
The file for staff #1 contains a current Child Abuse clearance dated 5/12/26 that was not renewed within 60 months of the prior Child Abuse clearance dated 12/10/20. The file for staff 2 contains a current State Police clearance dated 11/7/20 that was not renewed within 60 months of the prior State Police clearance dated 11/10/20.
Center’s plan of correction (implemented, Sep 2, 2026): “The staffperson #1 renewed her clearance as soon as it was realized that it had expired. All staff have and will have current clearances at all times.”
Citation Jun 9, 2026 Inspection Building & playground safety
General Health and Safety 55 Pa. Code §3270.21
There was an electrical cord hanging from a yellow seahorse on the OT room wall creating a shocking and tripping hazard.
Center’s plan of correction (implemented, Jun 16, 2026): “The cord was attached to the wall to prevent and tripping and choking hazards.”
Citation Jun 9, 2026 Inspection Emergency preparedness
Letter to parents 55 Pa. Code §3270.27(e)
The operator did not provide the parents of each enrolled child a letter explaining the emergency procedures.
Center’s plan of correction (implemented, Jun 16, 2026): “The parent emergency procedure letter was placed in the emergency plan and in the child start up packets.”
Citation Jun 9, 2026 Inspection Building & playground safety
Unsafe Areas in Outdoor Space 55 Pa. Code §3270.63
On 6/9/26 a group of OT were observed playing in the playground. The playground is missing part of the fencing creating an unsafe area providing access to a parking lot.
Center’s plan of correction (implemented, Aug 24, 2026): “We contracted with a fencing company to install a new privacy fence once the new retaining wall is installed at the end of the month. The children are not using the side of the playground where the fence is missing until a new fence is installed.”
Citation Jun 9, 2026 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
There was a hand sanitizer bottle on top of a shelf in the SA room label " keep out of reach of children" accessible to children.
Center’s plan of correction (implemented, Jun 16, 2026): “The hand sanitizer was removed from the shelf in the SA room and locked up in a closet.”
Citation Jun 9, 2026 Inspection Building & playground safety
Locked or inaccessible/Toxic plants not permitted 55 Pa. Code §3270.66(a)/3270.66(d)
There was a Chelidonium Majus plant considered toxic in the toddler's playground area accessible to children.
Center’s plan of correction (implemented, Jun 16, 2026): “The Chelidonium Majus plants were removed and disposed of.”
Citation Jun 9, 2026 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
There were four damaged ceiling tyles in the indoor play space. There were two broken metal fence pipes creating sharp edges and a bended fence on back of the preschool/SA playground. There was garbage in the playground area while the toddlers were using the playinground.
Center’s plan of correction (implemented, Jun 16, 2026): “The 4 damaged tiles were replaced in the hallway. A new fence will be installed in the playground area. The fence will be installed by 8/14/2026. The garbage was cleaned up and will be cleaned daily.”
Citation Jun 9, 2026 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
There was a cracked blue basket in the preschool room. There was a ripped blue couch with exposed foam in the SA room library area. There were 2 ripped puppets with exposed foam and a cracked playhouse door in the OT room.
Center’s plan of correction (implemented, Jun 16, 2026): “The blue basket was taped and then later disposed of. The blue couch in the library area was taped at the rip. The 2 ripped puppets were disposed of. The cracked door on the kitchen playset in the OT room was taped.”
Citation Jun 9, 2026 Inspection Health & medication
2 feet apart 55 Pa. Code §3270.106(f)
During naptime there were four cots with less than 2 feet of space on three sides of the cots while the equipment was in use in the preschool room.
Center’s plan of correction (implemented, Jun 16, 2026): “The cots were moved and placed 2 feet apart on three side.”
Citation Jun 9, 2026 Inspection Health & medication
Infant: updated health report every 6 months 55 Pa. Code §3270.131(b)(1)
The file for child # 1 a young toddler contained a current health report dated 4/27/26 that was not obtained withing 6 months of the previous health report dated 7/14/25. The file for child # 2 a young toddler contained a current health report dated 1/2/26 that was not obtained withing 6 months of the previous health report dated 5/22/25. The file for child #3 a young toddler contained a current health report dated 8/6/25 that was not obtained withing 6 months of the previous health report dated 7/30/24.
Center’s plan of correction (implemented, Jun 16, 2026): “There is a current physical in the child's file.”
Citation Jun 9, 2026 Inspection Health & medication
Toddler/preschool: updated health report every 12 months/Dismissal policy 55 Pa. Code §3270.131(b)(2)/3270.131(e)(3)
The file for child # 4 a preschooler lacked an updated health report. The previous report was dated 1/17/24.
Center’s plan of correction (implemented, Aug 4, 2026): “The child has not attended the child care for over a month now. The child was terminated from the child care due to not providing a physical and not attending.”
Citation Jun 9, 2026 Inspection Health & medication
Name on bottle 55 Pa. Code §3270.133(3)
There was a Top Care Infant Paint and Fever bottle without the name of the child for whom the medication is intended.
Center’s plan of correction (implemented, Jun 16, 2026): “The bottle was labeled with the child's name and locked away.”
Citation Jun 9, 2026 Inspection Health & medication
Medication log 55 Pa. Code §3270.133(7)
The operator was not maintaining a medication log for a nonprescription medication Top Care infant's Pain & Fever for children #5 and #6.
Center’s plan of correction (implemented, Jun 16, 2026): “The medication for child #5 was picked up by the parent. The medication for child # 6, the parent filled out a medication log and it is on file.”
Citation Jun 9, 2026 Inspection Food & feeding
Potentially hazardous food refrigerated 55 Pa. Code §3270.161(d)
There was a lunch box out of the refrigerator that contained lunchmeat. The lunchbox was in a cubby in the preschool room.
Center’s plan of correction (implemented, Jun 16, 2026): “The lunch box was placed in the refrigerator.”
Citation Jun 9, 2026 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
According to the Fire Detection System Test Log, the tests were greater than 30 days apart from 3/2/26 to 4/27/26.
Center’s plan of correction (implemented, Aug 4, 2026): “The fire detection system was preformed at inspection.”
Citation Jun 9, 2026 Inspection Records & paperwork
Physician name, address, phone 55 Pa. Code §3270.124(b)(2)
The file for child #1 lacked the telephone number of the child's physician or source of medical care on the emergency contact form.
Center’s plan of correction (implemented, Aug 4, 2026): “The telephone number of the physician was obtained and written in on Child #1's emergency contact.”
Citation Jun 9, 2026 Inspection Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)
The file for staff # 1 lacked 10 out of 12 required hours of annual childcare training, from 12/19/24 to 12/19/25.
Center’s plan of correction (implemented, Aug 4, 2026): “The staff person was given 2 weeks to complete the annual clock hours.”
Citation Feb 26, 2026 Other state visit Building & playground safety
Protective Outlet Covers 5 yrs. or less 55 Pa. Code §3270.65
There is an uncovered protective outlet on the right side of the wall by the teachers closet in the OT room accessible to children 5 years of age or younger.
Center’s plan of correction (implemented, Feb 27, 2026): “An outlet cover was placed in the outlet.”
Citation Feb 26, 2026 Other state visit Building & playground safety
Has all items 55 Pa. Code §3270.75(c)
The first- aid kit in the YT lacked tweezers.
Center’s plan of correction (implemented, Feb 27, 2026): “Tweezers were placed in the first aid kit.”
Citation Feb 26, 2026 Other state visit Food & feeding
Refrigerator 55 Pa. Code §3270.107
The thermometer in the refrigerator in the infant room was not operable.
Center’s plan of correction (implemented, Feb 27, 2026): “A new thermometer was placed in the refrigerator in the infant room.”
Citation Feb 26, 2026 Other state visit Health & medication
Disposable diapers 55 Pa. Code §3270.135(a)(3)
The diaper changing are in the YT and infant room lacked hands-free covered can.
Center’s plan of correction (implemented, Feb 27, 2026): “A new garbage can with a hands free lid was purchased and placed in the YT and Infant rooms.”
Citation Jan 15, 2026 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
"Based on staff statements, the child care facility was flooded on 1/3/26. Due to the damage caused by the flood, all the drywall at the bottom of the walls will be cut out and replaced. All of the flooring has been removed and will be replaced. The facility is working with a professional restoration company to make the repairs."
Center’s plan of correction (implemented, Jan 22, 2026): “On 1/5/26 parents were called to pick up the children due to the water main break. On 1/7/26 we called the parents to offer them care at the Penn Hills location after making sure we had enough space to comply with ratio and capacity.”
Show 51 older citations
Core safety Jun 18, 2025 Inspection Supervision
Staff assigned to specific children 55 Pa. Code §3270.113(a)(1)
On June 18 around 8:30 am, Staff # 2 did not claimed child #1 during the supervision and ratio check.
Center’s plan of correction (implemented, Jul 8, 2025): “We reviewed with the staff the policies and procedures on supervision and ratios. Name tags were made for each child and are being used by the staff, to keep track of the children in their care.”
Citation Jun 18, 2025 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
There was a bag of Potting Mix label "keep out of reach of children." accessible to children in the playground. There was a hand sanitizer label "keep out of reach of children." accessible to children in on top of a cabinet on in the SA room. There was a Coppertone Sun protector label "keep out of reach of children." accessible to children in a cubby in the OT room.
Center’s plan of correction (implemented, Jul 14, 2025): “The bag of potting soil was removed and disposed of.”
Citation Jun 18, 2025 Inspection Building & playground safety
Contaminated trash in closed plastic-lined receptacle 55 Pa. Code §3270.67(d)
There was a trash can without a lid that contained trash that has been contaminated with human secretion in the SA room.
Center’s plan of correction (implemented, Jul 14, 2025): “The garbage can was removed and a new garbage can with a lid was placed in the SA room.”
Citation Jun 18, 2025 Inspection Building & playground safety
Has all items 55 Pa. Code §3270.75(c)
The first aid kit in the SA room lacked gloves.
Center’s plan of correction (implemented, Jul 14, 2025): “Gloves were placed in the first aid kit in the SA room.”
Citation Jun 18, 2025 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
There were 3 cracked bins in the SA room. There was a cracked bin in the preschool room. The red 6 seat buggy was cracked in 3 different spots.
Center’s plan of correction (implemented, Jul 14, 2025): “The cracked bins in the SA room and preschool room were removed and thrown away. New bins were placed in the rooms.”
Citation Jun 18, 2025 Inspection Transportation
Pick-up and drop-off points 55 Pa. Code §3270.171(a)
The operator did not notify local traffic safety authorities annually in writing of the location of the facility and the program's use of pedestrian and vehicular routes around the childcare facility.
Center’s plan of correction (implemented, Jul 14, 2025): “Letters to the local Police chief and the Fire Marshall were written and mailed out.”
Citation Aug 28, 2024 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
The most recent smoke alarm testing was 7/19/24, which is more than 30 days prior.
Center’s plan of correction (implemented, Sep 13, 2024): “A fire drill was completed and smoke detection devices were tested on 8/29/2024.”
Core safety Jul 16, 2024 Inspection Supervision
Staff assigned to specific children 55 Pa. Code §3270.113(a)(1)
At approximately 11:15 am, 9 children, two staff, and a therapist were observed playing the indoor gross motor space. Staff #1 named 6 children as being in their assigned group: including 1 preschool aged child and 5 older toddlers. Staff #2 stated that they did not have a group of assigned children. Staff #2 stated that she was responsible for the whole group of children. When asked to name all the children, Staff #2 was unable to name all the children therefore, leaving three older toddlers that were not named as part of an assigned group of children.
Center’s plan of correction (implemented, Jul 30, 2024): “Staff were assigned a specific group of children. The children will be split between the two workers in the room. Subs will receive a list of children they are responsible for. Staff will be assigned a group of children, and the size of that group will be in accordance with the ratio requirements…”
Citation Jun 4, 2024 Inspection Building & playground safety
General Health and Safety 55 Pa. Code §3270.21
There were 2 nails sitting under the girl's bathroom unlocked counter accessible to children.
Center’s plan of correction (implemented, Jun 11, 2024): “The nails were removed from under the vanity and disposed of.”
Citation Jun 4, 2024 Inspection Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
There was peeling paint on the right side of the building wall by the table in the playground. Three was damaged plaster on the girl's bathroom wall.
Center’s plan of correction (implemented, Jun 11, 2024): “The plaster on the wall was repaired with cardboard and tape. The peeling paint in the playground was sanded and painted over.”
Citation Jun 4, 2024 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
There was a cracked Castle slide in the playground. There was a cracked sand box toy and 2 foam blocks with teeth marks in the pre-k room. There were 2 cracked baskets in the YT room. There was a cracked bin and 2 cracked wooden fire station toys in the OT room. There were 2 cracked baskets in the preschool room.
Center’s plan of correction (implemented, Jun 11, 2024): “The cracked Castle slide, the sand box toy, and two foam blocks were removed and disposed of.”
Citation Jun 4, 2024 Inspection Health & medication
Medication log 55 Pa. Code §3270.133(7)
The operator was not maintaining a medication log for a prescription medication, Albuterol Sulfate Inhalation Aerosol For child # 3.
Center’s plan of correction (implemented, Jun 11, 2024): “A medication log was filled out by the parent of child #3.”
Citation Jun 4, 2024 Inspection Food & feeding
Potentially hazardous food refrigerated 55 Pa. Code §3270.161(d)
There were 2 gallons of milk and 1 yogurt plastic tub on top of the cubbies in the OT room.
Center’s plan of correction (implemented, Jun 11, 2024): “The milk and yogurt were removed from the room and placed in the refrigerator.”
Citation Jun 4, 2024 Inspection Training & qualifications
Fire safety - 1 yr. 55 Pa. Code §3270.31(e)(4)(ii)
The file for staff #1 contained a current fire safety training dated 1/12/24 that was obtained pass a year from the previous fire safety training certificate dated 10/7/22.
Center’s plan of correction (implemented, Jun 11, 2024): “Fire safety class was obtained and is in the staff file.”
Citation Jun 4, 2024 Inspection Records & paperwork
Parent home/work address, phone 55 Pa. Code §3270.124(b)(3)
The file for child # 2 lacked the work addresses and telephone numbers of the enrolling parent on the emergency contact form.
Center’s plan of correction (implemented, Jun 11, 2024): “Work address and phone number was obtained and placed on the emergency contact.”
Citation Jun 4, 2024 Inspection Records & paperwork
Information re: special needs 55 Pa. Code §3270.124(b)(5)
The files for child # 1 and 2 lacked the information on the child's special needs, as specified by the child's parent, physician, physician's assistant or CRNP, which is needed in an emergency situation, on the Emergency contact form.
Center’s plan of correction (implemented, Jun 11, 2024): “The child's special needs information was obtained and placed on each child's emergency contact form.”
Citation Jun 4, 2024 Inspection Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)
The file for staff # 1 lacked 6 out of 12 required hours of annual childcare training, from 12/19/22 to 12/19/23.
Center’s plan of correction (implemented, Jun 11, 2024): “The staff person took the six hours of missing classes.”
Core safety May 21, 2024 Complaint investigation Caregiver conduct
No harsh language 55 Pa. Code §3270.113(d)
Staff #1 was observed to be using harsh, demeaning language in the presence of children. Corroborating statements from the Staff interviewed attest to Staff #1demeaning and harsh language used in the presence of children.
Center’s plan of correction (implemented, Jul 16, 2024): “Staff person #1 was spoken to, written up, and told to tone down her normal way of speaking to others, to avoid others from interpreting her way of talking to be harsh and demeaning.”
Core safety May 21, 2024 Inspection Caregiver conduct
No ridicule or threaten harm 55 Pa. Code §3270.113(c)
Corroborating statements from the Staff interviewed confirmed that Staff #1 does single out and threaten the children in care.
Center’s plan of correction (implemented, Jul 16, 2024): “Staff person #1 was spoken to and written up for the violation against her. Staff person was told to tone down her normal way of speaking to others, to avoid others from interpreting her way of talking to be harsh and demeaning. Staff person #1 was also informed to take a class on professionalism…”
Citation May 21, 2024 Inspection Training & qualifications
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
The file for Staff # 2 lacked verification of completion of the updated health and safety training.
Center’s plan of correction (implemented, Jul 16, 2024): “Staff Person #2 completed the updated health and safety training.”
Core safety Jun 7, 2023 Inspection Supervision
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
Staff person #2 was observed to be caring for children unsupervised. Staff person #2 has not completed the following pre-service training required prior to caring for children unsupervised: (Pediatric First Aid/CPR).
Center’s plan of correction (implemented, Jun 30, 2023): “Staff person #2, will obtain a CPR/First aid certification by a PQAS trainer. Until that is completed, Staff person #2 will by supervised at all times while working with children.”
Core safety Jun 7, 2023 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
The file for Staff #1 contained a volunteer disclosure statement. The file for Staff #3 contained a State Police request that was obtained after their date of hire and therefore incorrectly provisionally hired. Staff #3 was observed to be working alone in the Young Toddler Classroom unsupervised without all clearances in their file.
Center’s plan of correction (implemented, Jul 3, 2023): “A new disclosure statement reading for employment was signed by staff person #1 on 6/15/2023 and placed in their file. Staff #1 and #3 will not work at the facility until complete clearances are obtained.”
Citation Jun 7, 2023 Inspection Building & playground safety
General Health and Safety 55 Pa. Code §3270.21
Observed a laminator that had a metal cutting blade on the back that was accessible to the children in care and created a cutting hazard.
Center’s plan of correction (implemented, Jun 30, 2023): “The laminator was moved to an area where it is inaccessible to children.”
Citation Jun 7, 2023 Inspection Building & playground safety
Protective Outlet Covers 5 yrs. or less 55 Pa. Code §3270.65
Observed a surge protector with three missing protective outlet covers in the Preschool Classroom. These outlets were accessible to children 5 years of age and younger.
Center’s plan of correction (implemented, Jun 30, 2023): “The surge protector was removed from the room completely.”
Citation Jun 7, 2023 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
Observed hand sanitizer labeled, "Keep Out of Reach of Children, " in an unlocked low drawer in the Young Toddler Classroom that was accessible to the children in care.
Center’s plan of correction (implemented, Jun 30, 2023): “The hand sanitizer was removed from the drawer.”
Citation Jun 7, 2023 Inspection Building & playground safety
Has all items 55 Pa. Code §3270.75(c)
The first aid kit in the Older Toddler Classroom lacked nonporous gloves.
Center’s plan of correction (implemented, Jul 3, 2023): “Gloves were placed in the first-aid kit in the OT room.”
Citation Jun 7, 2023 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
Observed multiple large weeds sticking through the metal fence and various pieces of garbage in the outdoor play space that created a tripping and tangling hazard to the children in care.
Center’s plan of correction (implemented, Jun 30, 2023): “The weeds and pieces of garbage were removed from the fence and play area.”
Citation Jun 7, 2023 Inspection Building & playground safety
Stairs, exits, etc. unobstructed 55 Pa. Code §3270.91(a)
Observed a large play structure that had foam flooring underneath it in the Indoor Gross Motor space that was obstructing the exit from the facility.
Center’s plan of correction (implemented, Jun 30, 2023): “The play structure and foam mats in the hallway were removed.”
Citation Jun 7, 2023 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
Observed a wooden easel in the Preschool Classroom that had multiple small metal tacks that were sticking out in the back creating a cutting hazard for the children in care.
Center’s plan of correction (implemented, Jun 30, 2023): “The easel was removed from the center.”
Citation Jun 7, 2023 Inspection Health & medication
Completed or signed by physician, PA, or CRNP 55 Pa. Code §3270.131(c)
The Health Report for Child #3 lacked a signature by a physician, physician's assistant or a CRNP or the individual's professional title.
Center’s plan of correction (implemented, Jun 30, 2023): “A more recent health report with the Dr's signature and title is in the child's file.”
Citation Jun 7, 2023 Inspection Health & medication
Immunization record/Dismissal policy 55 Pa. Code §3270.131(d)(5)/3270.131(e)(3)
The Health Report for Child #1 and #2, both enrolled for more than 60 days, did not contain documentation of an influenza vaccination as required based on the child's age as per the ACIP recommended schedule.
Center’s plan of correction (implemented, Jun 30, 2023): “A signed exemption letter from the flu vaccine was obtained from child #1 &2's parents on 6/13/2023.”
Citation Jun 7, 2023 Inspection Health & medication
Written consent 55 Pa. Code §3270.133(6)
The file for Child #4 lacked parental permission for Infants Motrin.
Center’s plan of correction (implemented, Jun 30, 2023): “A new medication request form was filled out and is on file for child #4.”
Citation Jun 7, 2023 Inspection Health & medication
12 months prior to service and every 24 months thereafter 55 Pa. Code §3270.151(a)
The file for Staff #4 contained a Health Assessment that was deemed unacceptable.
Center’s plan of correction (implemented, Jun 30, 2023): “A letter was obtained from the Doctor's office stating staff person #4 was seen in the office on the date of his current physical.”
Citation Jun 7, 2023 Inspection Training & qualifications
Health and Safety Training 55 Pa. Code §3270.31(f)
Staff person #2 has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): (Pediatric First Aid/CPR).
Center’s plan of correction (implemented, Jun 30, 2023): “Staff person #2 will complete a pediatric CPR/First -aid training on 6/26/2023.”
Citation Aug 1, 2022 Inspection Building & playground safety
Original container 55 Pa. Code §3270.66(b)
Located in the Preschool Classroom were two spray bottles that did not specify the contents. Staff disclosed that it was a disinfectant.
Center’s plan of correction (implemented, Sep 2, 2022): “Both spray bottles were labeled with the name of the contents.”
Citation Aug 1, 2022 Inspection Building & playground safety
Has all items 55 Pa. Code §3270.75(c)
The first aid kit located in the Young Toddler room lacked nonporous gloves.
Center’s plan of correction (implemented, Sep 2, 2022): “Gloves were placed in the first aid kit in the young toddler room.”
Citation Aug 1, 2022 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
Located in the Preschool Classroom was a low hanging chalkboard that had a detached trim piece on the right side creating a pinch point. In the Preschool Classroom there was a metal cabinet that had rust along the bottom creating a rough edge.
Center’s plan of correction (implemented, Sep 2, 2022): “The chalk board and the metal cabinet were removed from the room and trashed.”
Citation Aug 1, 2022 Inspection Food & feeding
Written statement 55 Pa. Code §3270.166(1)
The file for Child #1, an infant, lacked a written formula and feeding schedule obtained from the parent.
Center’s plan of correction (implemented, Sep 2, 2022): “Feeding schedule for child #1 was obtained and places in the infant room.”
Citation Aug 1, 2022 Inspection Records & paperwork
Each child emergency contact person 55 Pa. Code §3270.124(a)
The Emergency Contact information was not present in the Young Toddler Room for Child #3. The Emergency Contact information was not present in the Older Toddler Room for Child #2. The children were present and receiving care in those rooms.
Center’s plan of correction (implemented, Sep 2, 2022): “emergency contacts were obtained for child #2 and child #3 and placed in the rooms.”
Citation May 2, 2022 Inspection Health & medication
Completed or signed by physician, PA, or CRNP 55 Pa. Code §3270.131(c)
The Health Report for Child # 1 lacked a signature by a physician, physician's assistant or a CRNP and the individual's professional title.
Center’s plan of correction (implemented, May 27, 2022): “A new DHS health form was printed out at the Dr's office and has the Dr's signature on it.”
Citation May 2, 2022 Inspection Health & medication
Exemption documentation from parent/guardian 55 Pa. Code §3270.131(e)(1)
The Health Report for the following children lacked verification of ongoing vaccines in accordance with the schedule recommended by the ACIP. The report for Child #3 lacked a 4th dose of DTAP and a influenza vaccination.
Center’s plan of correction (implemented, May 27, 2022): “An updated shot record was obtained from the Dr's office showing all vaccines are current and up to date.”
Citation May 2, 2022 Inspection Records & paperwork
Physician name, address, phone 55 Pa. Code §3270.124(b)(2)
The Emergency Contact Form for Child #2 and #4 lacked the address of the child's physician.
Center’s plan of correction (implemented, May 27, 2022): “The address of the physician's office was added to the emergency contact form for child # 2 and 4.”
Citation May 2, 2022 Inspection Records & paperwork
Initial and subsequent health reports 55 Pa. Code §3270.182(1)
The Health Report for the following children lacked verification of ongoing vaccines in accordance with the schedule recommended by the ACIP. The report for Child #3 lacked a 4th dose of DTAP and a influenza vaccination.
Center’s plan of correction (implemented, May 27, 2022): “A current shot record was obtained from the Dr's office showing that all vaccines were administered and current.”
Citation Mar 17, 2022 Inspection Emergency preparedness
Hypothetical locations 55 Pa. Code §3270.94(a)(4)
Based on review of the facility's fire drill log, the school-age room was listed as the hypothetical location in both February and March 2022.
Center’s plan of correction (implemented, Apr 1, 2022): “We will choose a different location for next month's fire drill.”
Core safety Feb 10, 2022 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
Both the state police clearance rap sheet and the FBI rap sheet in the file for staff person #1 included a charge that was missing a disposition and grade. The staff person was within their 45-day provisional period, but was observed in the hallway alone with 4 young toddlers
Center’s plan of correction (implemented, Mar 29, 2022): “All staff's file will have a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. In the future, we will make sure that all new staff have…”
Citation Feb 10, 2022 Inspection Building & playground safety
Inaccessible to children 55 Pa. Code §3270.75(b)
There was a black shoulder bag sitting on a wooden toy in the hallway, making it accessible to the young toddlers playing in the hall at the time of the inspection.
Center’s plan of correction (implemented, Mar 10, 2022): “All first-aid kits must be inaccessible to children.”
Citation Feb 10, 2022 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
The bottom of one of the letters of reference in the file for staff person #2 was blurred, so the date and signature was not visible.
Center’s plan of correction (implemented, Mar 10, 2022): “A staff's file shall have 2 written letters of reference.”
Core safety Dec 21, 2021 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
The child abuse clearance in the file for staff person #1, who was observed caring for children in the preschool room at the time of the inspection, was for volunteer purposes.
Center’s plan of correction (implemented, Jan 18, 2022): “A facility person's record shall include a copy of a child abuse clearance that states for employment not just volunteer. The proper child abuse clearance for employment was obtained by the staff and the center director emailed a copy that same day as the visit.”
Citation Dec 21, 2021 Inspection Building & playground safety
Stairs, exits, etc. unobstructed 55 Pa. Code §3270.91(a)
In the young toddler room, there was a stack of cots on coasters that was obstructing the doorway leading from that room into the older toddler room.
Center’s plan of correction (implemented, Feb 10, 2022): “The stack of cots on coasters was moved from in front of the one doorway. All exits shall remain unobstructed.”
Citation Oct 26, 2021 Inspection Emergency preparedness
Training regarding plan 55 Pa. Code §3270.27(c)
The last emergency plan training in the file for staff person #1, observed at the facility at the time of the inspection, was dated 10/7/2020.
Center’s plan of correction (implemented, Nov 9, 2021): “The individual received training in the facility's emergency plan the same day.”
Citation Oct 26, 2021 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
There was a bottle of hand sanitizer sitting on a low shelf in the preschool room, making it accessible to the children in care at the time. The directions included instructions to keep out of the reach of children.
Center’s plan of correction (implemented, Oct 26, 2021): “The hand sanitizer was immediately moved to a high shelf.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found May 21, 2024 Complaint investigation
1 violation cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

Daily rates

Age group Full time, per day Part time, per day
Newborn (Under 6 Weeks) $75.03 $58.79
Infant (6 Weeks-12 mos.) $75.03 $58.79
Young Toddler (13-24 mos.) $72.99 $55.63
Older Toddler (25-36 mos.) $71.74 $54.17
Preschool (37 mos.- Entering K) $64.27 $48.74
Young School-Age (K-3rd gr.) $57.87 $38.47
Older School-Age (4th gr.-15 yrs.) $57.87 $38.47

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 80 children
Certificate status Regular
Certificate valid through Sep 2, 2027
Keystone STARS STAR 3
since Aug 27, 2026 · what STARS means
Programs PA Pre-K Counts
Operator Cynthia K Francks Child Care INC
Hours Monday–Friday 6:30 AM–6:00 PM How Pennsylvania centers’ hours compare
Phone (412) 271-4840
State certificate # CER-00260051
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Cynthia K Francks Child Care had any serious violations?

Pennsylvania cited 9 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Aug 27, 2026 (background checks): “The file for staff #1 contains a current Child Abuse clearance dated 5/12/26 that was not renewed within 60 months of the prior Child Abuse clearance dated 12/10/20. The file for staff 2 contains a current State Police…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Cynthia K Francks Child Care?

Pennsylvania lists 1 complaint investigation since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Cynthia K Francks Child Care’s Keystone STARS rating?

STAR 3, effective Aug 27, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Cynthia K Francks Child Care compare with other daycares in Pittsburgh?

It is tied for #61 of 251 centers in Pittsburgh by topic-weighted citations per inspection, and has more citations per inspection than 58% of Pennsylvania certified centers with enough inspection history to compare.

When was Cynthia K Francks Child Care last inspected?

Aug 27, 2026 (unannounced monitoring). The state cited at least one violation during that visit.

How much does Cynthia K Francks Child Care cost?

It reported full-time daily rates of $75.03 for newborn, $75.03 for infant, $72.99 for young toddler, $71.74 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs Cynthia K Francks Child Care?

The legal entity on its Pennsylvania certificate is Cynthia K Francks Child Care INC.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.