Cynthia K Francks Child Care
Cynthia K Francks Child Care is a certified child care center in Pittsburgh, PA, with capacity for 80 children. It holds a Keystone STAR 3 rating. Since August 2021, Pennsylvania certification staff have inspected it 16 times and confirmed violations in 1 complaint investigation. The state cited 73 violations, 9 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (31 of 73). 22 citations came in the last 12 months, including 1 on a core-safety topic. Measured by topic-weighted citations per inspection, it is tied for #61 of 251 centers in Pittsburgh and has more citations per inspection than 58% of Pennsylvania certified centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
The file for staff #1 contains a current Child Abuse clearance dated 5/12/26 that was not renewed within 60 months of the prior Child Abuse clearance dated 12/10/20. The file for staff 2 contains a current State Police clearance dated 11/7/20 that was not renewed within 60 months of the prior State Police clearance dated 11/10/20.
There was an electrical cord hanging from a yellow seahorse on the OT room wall creating a shocking and tripping hazard.
The operator did not provide the parents of each enrolled child a letter explaining the emergency procedures.
On 6/9/26 a group of OT were observed playing in the playground. The playground is missing part of the fencing creating an unsafe area providing access to a parking lot.
There was a hand sanitizer bottle on top of a shelf in the SA room label " keep out of reach of children" accessible to children.
There was a Chelidonium Majus plant considered toxic in the toddler's playground area accessible to children.
There were four damaged ceiling tyles in the indoor play space. There were two broken metal fence pipes creating sharp edges and a bended fence on back of the preschool/SA playground. There was garbage in the playground area while the toddlers were using the playinground.
There was a cracked blue basket in the preschool room. There was a ripped blue couch with exposed foam in the SA room library area. There were 2 ripped puppets with exposed foam and a cracked playhouse door in the OT room.
During naptime there were four cots with less than 2 feet of space on three sides of the cots while the equipment was in use in the preschool room.
The file for child # 1 a young toddler contained a current health report dated 4/27/26 that was not obtained withing 6 months of the previous health report dated 7/14/25. The file for child # 2 a young toddler contained a current health report dated 1/2/26 that was not obtained withing 6 months of the previous health report dated 5/22/25. The file for child #3 a young toddler contained a current health report dated 8/6/25 that was not obtained withing 6 months of the previous health report dated 7/30/24.
The file for child # 4 a preschooler lacked an updated health report. The previous report was dated 1/17/24.
There was a Top Care Infant Paint and Fever bottle without the name of the child for whom the medication is intended.
The operator was not maintaining a medication log for a nonprescription medication Top Care infant's Pain & Fever for children #5 and #6.
There was a lunch box out of the refrigerator that contained lunchmeat. The lunchbox was in a cubby in the preschool room.
According to the Fire Detection System Test Log, the tests were greater than 30 days apart from 3/2/26 to 4/27/26.
The file for child #1 lacked the telephone number of the child's physician or source of medical care on the emergency contact form.
The file for staff # 1 lacked 10 out of 12 required hours of annual childcare training, from 12/19/24 to 12/19/25.
There is an uncovered protective outlet on the right side of the wall by the teachers closet in the OT room accessible to children 5 years of age or younger.
The first- aid kit in the YT lacked tweezers.
The thermometer in the refrigerator in the infant room was not operable.
The diaper changing are in the YT and infant room lacked hands-free covered can.
"Based on staff statements, the child care facility was flooded on 1/3/26. Due to the damage caused by the flood, all the drywall at the bottom of the walls will be cut out and replaced. All of the flooring has been removed and will be replaced. The facility is working with a professional restoration company to make the repairs."
Show 51 older citations
On June 18 around 8:30 am, Staff # 2 did not claimed child #1 during the supervision and ratio check.
There was a bag of Potting Mix label "keep out of reach of children." accessible to children in the playground. There was a hand sanitizer label "keep out of reach of children." accessible to children in on top of a cabinet on in the SA room. There was a Coppertone Sun protector label "keep out of reach of children." accessible to children in a cubby in the OT room.
There was a trash can without a lid that contained trash that has been contaminated with human secretion in the SA room.
The first aid kit in the SA room lacked gloves.
There were 3 cracked bins in the SA room. There was a cracked bin in the preschool room. The red 6 seat buggy was cracked in 3 different spots.
The operator did not notify local traffic safety authorities annually in writing of the location of the facility and the program's use of pedestrian and vehicular routes around the childcare facility.
The most recent smoke alarm testing was 7/19/24, which is more than 30 days prior.
At approximately 11:15 am, 9 children, two staff, and a therapist were observed playing the indoor gross motor space. Staff #1 named 6 children as being in their assigned group: including 1 preschool aged child and 5 older toddlers. Staff #2 stated that they did not have a group of assigned children. Staff #2 stated that she was responsible for the whole group of children. When asked to name all the children, Staff #2 was unable to name all the children therefore, leaving three older toddlers that were not named as part of an assigned group of children.
There were 2 nails sitting under the girl's bathroom unlocked counter accessible to children.
There was peeling paint on the right side of the building wall by the table in the playground. Three was damaged plaster on the girl's bathroom wall.
There was a cracked Castle slide in the playground. There was a cracked sand box toy and 2 foam blocks with teeth marks in the pre-k room. There were 2 cracked baskets in the YT room. There was a cracked bin and 2 cracked wooden fire station toys in the OT room. There were 2 cracked baskets in the preschool room.
The operator was not maintaining a medication log for a prescription medication, Albuterol Sulfate Inhalation Aerosol For child # 3.
There were 2 gallons of milk and 1 yogurt plastic tub on top of the cubbies in the OT room.
The file for staff #1 contained a current fire safety training dated 1/12/24 that was obtained pass a year from the previous fire safety training certificate dated 10/7/22.
The file for child # 2 lacked the work addresses and telephone numbers of the enrolling parent on the emergency contact form.
The files for child # 1 and 2 lacked the information on the child's special needs, as specified by the child's parent, physician, physician's assistant or CRNP, which is needed in an emergency situation, on the Emergency contact form.
The file for staff # 1 lacked 6 out of 12 required hours of annual childcare training, from 12/19/22 to 12/19/23.
Staff #1 was observed to be using harsh, demeaning language in the presence of children. Corroborating statements from the Staff interviewed attest to Staff #1demeaning and harsh language used in the presence of children.
Corroborating statements from the Staff interviewed confirmed that Staff #1 does single out and threaten the children in care.
The file for Staff # 2 lacked verification of completion of the updated health and safety training.
Staff person #2 was observed to be caring for children unsupervised. Staff person #2 has not completed the following pre-service training required prior to caring for children unsupervised: (Pediatric First Aid/CPR).
The file for Staff #1 contained a volunteer disclosure statement. The file for Staff #3 contained a State Police request that was obtained after their date of hire and therefore incorrectly provisionally hired. Staff #3 was observed to be working alone in the Young Toddler Classroom unsupervised without all clearances in their file.
Observed a laminator that had a metal cutting blade on the back that was accessible to the children in care and created a cutting hazard.
Observed a surge protector with three missing protective outlet covers in the Preschool Classroom. These outlets were accessible to children 5 years of age and younger.
Observed hand sanitizer labeled, "Keep Out of Reach of Children, " in an unlocked low drawer in the Young Toddler Classroom that was accessible to the children in care.
The first aid kit in the Older Toddler Classroom lacked nonporous gloves.
Observed multiple large weeds sticking through the metal fence and various pieces of garbage in the outdoor play space that created a tripping and tangling hazard to the children in care.
Observed a large play structure that had foam flooring underneath it in the Indoor Gross Motor space that was obstructing the exit from the facility.
Observed a wooden easel in the Preschool Classroom that had multiple small metal tacks that were sticking out in the back creating a cutting hazard for the children in care.
The Health Report for Child #3 lacked a signature by a physician, physician's assistant or a CRNP or the individual's professional title.
The Health Report for Child #1 and #2, both enrolled for more than 60 days, did not contain documentation of an influenza vaccination as required based on the child's age as per the ACIP recommended schedule.
The file for Child #4 lacked parental permission for Infants Motrin.
The file for Staff #4 contained a Health Assessment that was deemed unacceptable.
Staff person #2 has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): (Pediatric First Aid/CPR).
Located in the Preschool Classroom were two spray bottles that did not specify the contents. Staff disclosed that it was a disinfectant.
The first aid kit located in the Young Toddler room lacked nonporous gloves.
Located in the Preschool Classroom was a low hanging chalkboard that had a detached trim piece on the right side creating a pinch point. In the Preschool Classroom there was a metal cabinet that had rust along the bottom creating a rough edge.
The file for Child #1, an infant, lacked a written formula and feeding schedule obtained from the parent.
The Emergency Contact information was not present in the Young Toddler Room for Child #3. The Emergency Contact information was not present in the Older Toddler Room for Child #2. The children were present and receiving care in those rooms.
The Health Report for Child # 1 lacked a signature by a physician, physician's assistant or a CRNP and the individual's professional title.
The Health Report for the following children lacked verification of ongoing vaccines in accordance with the schedule recommended by the ACIP. The report for Child #3 lacked a 4th dose of DTAP and a influenza vaccination.
The Emergency Contact Form for Child #2 and #4 lacked the address of the child's physician.
The Health Report for the following children lacked verification of ongoing vaccines in accordance with the schedule recommended by the ACIP. The report for Child #3 lacked a 4th dose of DTAP and a influenza vaccination.
Based on review of the facility's fire drill log, the school-age room was listed as the hypothetical location in both February and March 2022.
Both the state police clearance rap sheet and the FBI rap sheet in the file for staff person #1 included a charge that was missing a disposition and grade. The staff person was within their 45-day provisional period, but was observed in the hallway alone with 4 young toddlers
There was a black shoulder bag sitting on a wooden toy in the hallway, making it accessible to the young toddlers playing in the hall at the time of the inspection.
The bottom of one of the letters of reference in the file for staff person #2 was blurred, so the date and signature was not visible.
The child abuse clearance in the file for staff person #1, who was observed caring for children in the preschool room at the time of the inspection, was for volunteer purposes.
In the young toddler room, there was a stack of cots on coasters that was obstructing the doorway leading from that room into the older toddler room.
The last emergency plan training in the file for staff person #1, observed at the facility at the time of the inspection, was dated 10/7/2020.
There was a bottle of hand sanitizer sitting on a low shelf in the preschool room, making it accessible to the children in care at the time. The directions included instructions to keep out of the reach of children.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Newborn (Under 6 Weeks) | $75.03 | $58.79 |
| Infant (6 Weeks-12 mos.) | $75.03 | $58.79 |
| Young Toddler (13-24 mos.) | $72.99 | $55.63 |
| Older Toddler (25-36 mos.) | $71.74 | $54.17 |
| Preschool (37 mos.- Entering K) | $64.27 | $48.74 |
| Young School-Age (K-3rd gr.) | $57.87 | $38.47 |
| Older School-Age (4th gr.-15 yrs.) | $57.87 | $38.47 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has Cynthia K Francks Child Care had any serious violations?
Pennsylvania cited 9 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Aug 27, 2026 (background checks): “The file for staff #1 contains a current Child Abuse clearance dated 5/12/26 that was not renewed within 60 months of the prior Child Abuse clearance dated 12/10/20. The file for staff 2 contains a current State Police…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Cynthia K Francks Child Care?
Pennsylvania lists 1 complaint investigation since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Cynthia K Francks Child Care’s Keystone STARS rating?
STAR 3, effective Aug 27, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Cynthia K Francks Child Care compare with other daycares in Pittsburgh?
It is tied for #61 of 251 centers in Pittsburgh by topic-weighted citations per inspection, and has more citations per inspection than 58% of Pennsylvania certified centers with enough inspection history to compare.
When was Cynthia K Francks Child Care last inspected?
Aug 27, 2026 (unannounced monitoring). The state cited at least one violation during that visit.
How much does Cynthia K Francks Child Care cost?
It reported full-time daily rates of $75.03 for newborn, $75.03 for infant, $72.99 for young toddler, $71.74 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs Cynthia K Francks Child Care?
The legal entity on its Pennsylvania certificate is Cynthia K Francks Child Care INC.
Certified centers nearby
220 Yost Blvd, Pittsburgh · 0.3 mi away · 75 spots Among the most cited Shanny the Nanny Early Learning Center LLC
400 Barclay Ave, Pittsburgh · 0.4 mi away · 109 spots Among the most cited YWCA Propel Braddock Hills Early Learning
1500 Yost Blvd, Pittsburgh · 0.7 mi away · 18 spots More citations than most Love & Learn Childrens Center
1300 Brinton Rd, Pittsburgh · 0.8 mi away · 63 spots Fewer citations than most Kiddyland Daycare INC
1200 Wolfe Ave, Braddock · 0.9 mi away · 138 spots Among the most cited Heritage Out of School Time
531 Jones Ave, Braddock · 1.3 mi away · 171 spots Among the most cited
Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.
Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.