Daycare Record Child care inspection records

Ducklings Early Learning Center · West Chester

1302 Wilson Dr, West Chester, PA 19380 · Chester County
6 complaint investigations found violations Keystone STAR 4

Ducklings Early Learning Center is a certified child care center in West Chester, PA, with capacity for 174 children. It holds a Keystone STAR 4 rating. Since August 2021, Pennsylvania certification staff have inspected it 6 times and confirmed violations in 6 complaint investigations. The state cited 26 violations, 7 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for health & medication (6 of 26). 2 citations came in the last 12 months. Measured by topic-weighted citations per inspection, it is #26 of 37 centers in West Chester and has more citations per inspection than 60% of Pennsylvania certified centers.

Inspection record

More citations than 60% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. More citations than most
#26 of 37 centers in West Chester
7 Core-safety citations
19 Other citations
6 Inspections
6 Complaint investigations that found violations
26 citations from 12 state visits since Aug 16, 2021 · 2 in the last 12 months · last inspected Nov 18, 2025

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Nov 18, 2025 · Inspection · citation found Dec 4, 2024 · Inspection · citation found Aug 2, 2024 · Report/investigation · citation found Dec 4, 2023 · Inspection · citation found Jun 6, 2023 · Report/investigation · citation found Jan 18, 2023 · Inspection · no citation Aug 8, 2022 · Report/investigation · citation found May 11, 2022 · Report/investigation · citation found May 4, 2022 · Report/investigation · citation found Mar 8, 2022 · Report/investigation · citation found Mar 8, 2022 · Inspection · citation found Dec 22, 2021 · Inspection · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Health & medication 6
Building & playground safety 5
Supervision 3
Food & feeding 3
Caregiver conduct 3
Records & paperwork 2
Emergency preparedness 2
Background checks 1
Training & qualifications 1

Citations, newest first

Citation Nov 18, 2025 Inspection Health & medication
Clean, age appropriate 55 Pa. Code §3270.106(a)
Children in the Jitterbugs classroom did not have cots specifically assigned to them.
Center’s plan of correction (implemented, Dec 3, 2025): “Rest equipment will be labeled with children's names.”
Citation Nov 18, 2025 Inspection Health & medication
Child's hands washed 55 Pa. Code §3270.134(a)
Staff person did not wash child's hands after their diaper was changed in the infant classroom.
Center’s plan of correction (implemented, Nov 18, 2025): “All children will wash their hands after being diapered.”
Core safety Dec 4, 2024 Inspection Supervision
Staff assigned to specific children 55 Pa. Code §3270.113(a)(1)
Teacher in the Doodlebugs classroom could not accurately identify all the children specifically assigned to them in their care group.
Center’s plan of correction (implemented, Dec 4, 2024): “Director will review with staff that each teacher will know which children are in their primary care group.”
Citation Dec 4, 2024 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
Lock on the cabinet on the diaper changing table in the Ladybugs classroom was left unlatched leaving containers of diaper cream accessible to children.
Center’s plan of correction (implemented, Dec 4, 2024): “Cabinet was locked immediately. Teachers will ensure that the lock on the diaper table is latched after each use.”
Citation Dec 4, 2024 Inspection Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
There was chipped paint found on the lower left wall in the Dragonflies B classroom.
Center’s plan of correction (implemented, Dec 13, 2024): “Director will have painter correct chipped paint areas when children are not in care. Facility will not have chipped or peeling paint on any indoor or outdoor surfaces in the facility.”
Citation Dec 4, 2024 Inspection Building & playground safety
Glass 55 Pa. Code §3270.81
Crickets classroom had a glass door that did not have a visual strip or other visual identification.
Center’s plan of correction (implemented, Dec 4, 2024): “Director will place window clings on the door in the Cricket's classroom.”
Citation Dec 4, 2024 Inspection Health & medication
Clean, age appropriate 55 Pa. Code §3270.106(a)
In the Honeybees classroom, the cots were not labeled with children's names and there was no cot chart present showing which mat belongs to each specific child.
Center’s plan of correction (implemented, Dec 4, 2024): “Cot chart for the Honeybee's classroom will be posted immediately.”
Citation Dec 4, 2024 Inspection Food & feeding
Bottles labeled 55 Pa. Code §3270.166(4)
Bottle of child in the Crickets classroom was missing label with child's name.
Center’s plan of correction (implemented, Dec 4, 2024): “Bottle was labeled immediately with child's name.”
Core safety Aug 2, 2024 Complaint investigation Supervision
Supervised at all times 55 Pa. Code §3270.113(a)
While reviewing video footage during complaint investigation, Cert Rep observed two children left unsupervised in the bathroom area in the Doodlebugs classroom while the 2 staff were setting up for nap in the classroom area.
Center’s plan of correction (implemented, Aug 9, 2024): “Children will be supervised by teachers at all times, including in the bathroom area. In toddler classrooms with two supervisors- One teacher will remain at bathroom door when the restroom is in use and periodically checking in on children to assist with potty training while the other teacher will…”
Citation Dec 4, 2023 Inspection Building & playground safety
Inaccessible to children 55 Pa. Code §3270.75(b)
During the renewal inspection conducted on 12/4/23, the first-aid kit in the Dragonflies B classroom was placed in an area accessible to children.
Center’s plan of correction (implemented, Dec 14, 2023): “We will move the hook for the first aid kit higher so that it is out of reach of children.”
Show 16 older citations
Citation Dec 4, 2023 Inspection Health & medication
Original label 55 Pa. Code §3270.133(5)
During the renewal inspection conducted on 12/4/23, child #1 and #2 had expired EpiPens. Child #1's EpiPen was dated 3/2023 and child #2's EpiPen was dated 12/2022.
Center’s plan of correction (implemented, Dec 14, 2023): “Parents will be contacted for replacement EpiPens.”
Core safety Jun 6, 2023 Complaint investigation Caregiver conduct
No physical punishment /No ridicule or threaten harm 55 Pa. Code §3270.113(b)/3270.113(c)
On 5/31/2023, a Staff member thought they heard a child get slapped and reported the incident to management. Management reviewed video footage and confirmed there was a slap and immediately terminated the employee.
Center’s plan of correction (implemented, Jun 13, 2023): “Provider followed the center's zero tolerance policy for mistreatment of a child and terminated employee immediately after confirming mistreatment of a child.”
Core safety Aug 8, 2022 Complaint investigation Caregiver conduct
No ridicule or threaten harm 55 Pa. Code §3270.113(c)
STAFF (ALSO PARENT OF CHILD) OBSERVED STAFF #1 YANKED HER CHILD FROM THE FLOOR BY HER UPPER ARM. CHILD HAD BEEN UPSET. CHILD DID NOT APPEAR INJURED BY THIS TREATMENT. DIRECTOR AND LE VIEWED THE VIDEO OF THIS INCIDENT WITH THE PARENT.
Center’s plan of correction (implemented, Aug 18, 2022): “PROVIDER HIRED NEW PROBATIONARY TEACHER, REQUIRED TEACHER TO TAKE STATE TRAINING ON CHILD ABUSE, MANDATED REPORTER, AS WELL AS DUCKLINGS ELC EAST GOSHEN HANDBOOK FOR REVIEW. AFTER TEACHER COMPLETED TRAINING, SHE WAS PLACED IN A CLASSROOM WITH TWO TEACHERS TO PROVIDE SUPPORT DURING PROBATIONARY…”
Citation May 11, 2022 Complaint investigation Records & paperwork
No information disclosed 55 Pa. Code §3270.183(b)
Staff member #1 admitted to violating confidentiality by speaking with a parent about their child's health while another parent was able to hear the conversation.
Center’s plan of correction (implemented, Jun 7, 2022): “On May 11, 2022, staff meeting held to review health privacy policy with all staff that reviews rule stating that a facility person may not disclose information concerning a child or family, except in the course of inspections or investigations by agents of OCDEL.”
Core safety May 4, 2022 Complaint investigation Caregiver conduct
No physical punishment 55 Pa. Code §3270.113(b)
On 5/3/22, staff member #1 was observed by other staff picking a child up off the floor with one hand by the wrist because the child did not want to walk.
Center’s plan of correction (implemented, May 11, 2022): “Family was notified of incident. Staff member was terminated”
Core safety Mar 8, 2022 Complaint investigation Supervision
Staff assigned to specific children 55 Pa. Code §3270.113(a)(1)
On 1/24/22, a young toddler walked out of the caterpillars classroom and was later found alone in the staff lounge by staff.
Center’s plan of correction (implemented, Mar 29, 2022): “Issued written warning to Lead Teacher and verbal warning to Assistant teacher. - Added door chime to outer door. - Moved sleep mats for clearer view of door from changing table. - Implemented "Code Blue" intercom call that indicates a child is out of the class, all teachers check hall and…”
Citation Mar 8, 2022 Inspection Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
During the unannounced visit on 3/8/22, peeling paint was observed on the walls of the butterflies and fireflies classrooms.
Center’s plan of correction (implemented, Mar 29, 2022): “Patch and paint damage surfaces.”
Core safety Dec 22, 2021 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
On 12/28/21 during the file review for the inspection, staff #1 (hire date 6/8/20) did not have a DHS FBI clearance as required and must be removed from care. Staff #2 (start date 5/31/21) had a volunteer Child Abuse clearance and must be removed from care. Staff #3 (start date 10/18/21) did not have a full rap sheet showing the disposition of charges and must be removed from care. Staff #4 (start date 8/30/21) had no FBI clearance and must be removed from care.
Center’s plan of correction (implemented, Jan 10, 2022): “Staff persons have been removed. Staff #4 submitted FBI clearance prior to working on 1/6. Staff #2 submitted child abuse clearance on 1/6. Staff #3 submitted full rap sheet on 1/4. Staff person will be supervised until reviewed. Staff #1 FBI fingerprint completed on 1/5 and pending results. Staff…”
Citation Dec 22, 2021 Inspection Food & feeding
Refrigerator 55 Pa. Code §3270.107
On 12/22/21 during the inspection, the refrigerator in the Honeybees room read 52 degrees. The refrigerator in the Caterpillars room read 48 degrees. The refrigerator in the Crickets room read 49 degrees.
Center’s plan of correction (implemented, Jan 10, 2022): “We will keep a log for 5 days of each classroom to ensure it is below 45 degrees. Refrigerator settings have been turned up to the coolest setting in affected classrooms.”
Citation Dec 22, 2021 Inspection Health & medication
Immunization record 55 Pa. Code §3270.131(d)(5)
On 12/28/21 during the file review for the inspection, there was no influenza vaccine and no exemption letter for child #2
Center’s plan of correction (implemented, Jan 10, 2022): “Family was notified to provide exemption letter for file on 1/6/22 and exemption letter was provided.”
Citation Dec 22, 2021 Inspection Health & medication
12 months prior to service and every 24 months thereafter/Mantoux TB 55 Pa. Code §3270.151(a)/3270.151(c)(2)
On 12/28/21 during the file review for the inspection, the TB screening for Staff #5 (start date 12/1/21) was dated 8/31/20, greater than 12 months prior to the start date.
Center’s plan of correction (implemented, Jan 10, 2022): “Facility person #5 will schedule TB test for completion of health assessment. Staff will be removed from care until TB screening and results are submitted and in the file.”
Citation Dec 22, 2021 Inspection Food & feeding
Bottles labeled 55 Pa. Code §3270.166(4)
On 12/22/21 during the inspection, there was a bottle in the refrigerator in the Waddlers room that was not labeled with a child's name.
Center’s plan of correction (implemented, Jan 10, 2022): “Bottles will be labeled with child's name.”
Citation Dec 22, 2021 Inspection Emergency preparedness
Every 60 days 55 Pa. Code §3270.94(a)(1)
On 12/22/21 during the inspection, the fire drill log showed a fire drill on 9/1/21 and the next one on 12/9/21 which is greater than the 60 days required.
Center’s plan of correction (implemented, Jan 10, 2022): “Conduct fire drills at least every 60 days.”
Citation Dec 22, 2021 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(f)
On 12/22/21 during the inspection, the emergency plan had not been submitted to the local municipality and county emergency management agency.
Center’s plan of correction (implemented, Jan 10, 2022): “Sent emergency plan via email to safe schools planning coordinator on 1/7/22. Mailed emergency plan to East Goshen.”
Citation Dec 22, 2021 Inspection Training & qualifications
HS/GED + 2 yrs 55 Pa. Code §3270.36(b)(5)
On 12/28/21 during the file review for the inspection, Staff #2 had a high school diploma but did not have 2 years of experience documented to qualify for the stated Assistant Group Supervisor position.
Center’s plan of correction (implemented, Jan 10, 2022): “Staff person will be qualified as an Aide and not left alone with children until providing 2 years of experience.”
Citation Dec 22, 2021 Inspection Records & paperwork
Insurance coverage information 55 Pa. Code §3270.124(b)(6)
On 12/28/21 during the file review for the inspection, the emergency contact information for child #1 did not contain the health insurance policy number.
Center’s plan of correction (implemented, Jan 10, 2022): “Health insurance policy number updated by parent on current emergency contact.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Aug 2, 2024 Complaint investigation
1 violation cited, listed under Citations.
Violation found Jun 6, 2023 Complaint investigation
1 violation cited, listed under Citations.
Violation found Aug 8, 2022 Complaint investigation
1 violation cited, listed under Citations.
Violation found May 11, 2022 Complaint investigation
1 violation cited, listed under Citations.
Violation found May 4, 2022 Complaint investigation
1 violation cited, listed under Citations.
Violation found Mar 8, 2022 Complaint investigation
1 violation cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

Daily rates

Age group Full time, per day Part time, per day
Infant (6 Weeks-12 mos.) $79.09 $79.09
Young Toddler (13-24 mos.) $77.06 $77.06
Older Toddler (25-36 mos.) $73.92 $73.92
Preschool (37 mos.- Entering K) $69.40 $69.40

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 174 children
Certificate status Regular (COMPASS: awaiting renewal)
Certificate valid through Jan 10, 2027
Keystone STARS STAR 4
since Sep 10, 2025 · what STARS means
Operator Ruddy Duck Enterprises LLC
Hours Monday–Friday 7:00 AM–6:00 PM How Pennsylvania centers’ hours compare
Phone (484) 672-8310
State certificate # CER-00249315
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Ducklings Early Learning Center had any serious violations?

Pennsylvania cited 7 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Dec 4, 2024 (supervision): “Teacher in the Doodlebugs classroom could not accurately identify all the children specifically assigned to them in their care group.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Ducklings Early Learning Center?

Pennsylvania lists 6 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Ducklings Early Learning Center’s Keystone STARS rating?

STAR 4, effective Sep 10, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Ducklings Early Learning Center compare with other daycares in West Chester?

It is #26 of 37 centers in West Chester by topic-weighted citations per inspection, and has more citations per inspection than 60% of Pennsylvania certified centers with enough inspection history to compare.

When was Ducklings Early Learning Center last inspected?

Nov 18, 2025 (renewal). The state cited at least one violation during that visit.

How much does Ducklings Early Learning Center cost?

It reported full-time daily rates of $79.09 for infant, $77.06 for young toddler, $73.92 for older toddler, $69.40 for preschool in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs Ducklings Early Learning Center?

The legal entity on its Pennsylvania certificate is Ruddy Duck Enterprises LLC.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.