Daycare Record Child care inspection records

Faithful Hands Academy LLC

100 S 69th St, Upper Darby, PA 19082 · Delaware County
2 core-safety citations in last 12 months Keystone STAR 1

Faithful Hands Academy LLC is a certified child care center in Upper Darby, PA, with capacity for 140 children. It holds a Keystone STAR 1 rating. Since August 2021, Pennsylvania certification staff have inspected it 8 times. The state cited 74 violations, 9 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for records & paperwork (23 of 74). 33 citations came in the last 12 months, including 2 on a core-safety topic. Measured by topic-weighted citations per inspection, it is #30 of 31 centers in Upper Darby and has more citations per inspection than 85% of Pennsylvania certified centers.

Inspection record

More citations than 85% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. Among the most cited
#30 of 31 centers in Upper Darby
9 Core-safety citations
65 Other citations
8 Inspections
0 Complaint investigations that found violations
74 citations from 8 state visits since Aug 16, 2021 · 33 in the last 12 months · last inspected Jul 21, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Jul 21, 2026 · Inspection · citation found Jul 3, 2025 · Inspection · citation found Jun 11, 2025 · Inspection · no citation Oct 25, 2024 · Inspection · citation found Jun 12, 2024 · Inspection · citation found Apr 17, 2024 · Inspection · citation found Mar 20, 2023 · Inspection · citation found Aug 12, 2022 · Inspection · no citation
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Records & paperwork 23
Building & playground safety 10
Training & qualifications 10
Emergency preparedness 7
Health & medication 6
Transportation 6
Background checks 4
Supervision 3
Food & feeding 2
Staff ratios 2
Other standards 1

Citations, newest first

Core safety Jul 21, 2026 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
While reviewing the staff's files I observed that staff 3 hired on March 2019, & staff 4 hired on March 2026, did not include their FBI clearance. Staff 2, and staff 4 hired on March 2026, did not include their NSOR certificate. Staff 4 also did not include the updated signed disclosure statement.
Center’s plan of correction (implemented, Sep 1, 2026): “The director will comply with CPSl and with chapter 3490. The director scheduled an immediate for staff 3, and 4 to complete their FBI clearance, which they did. Staff 2 and 4 comply.”
Core safety Jul 21, 2026 Inspection Supervision
Supervised at all times 55 Pa. Code §3270.113(a)
During the inspection, it was observed that staff 3 left the room leaving 14 school age children and a one-on-one staff member.
Center’s plan of correction (implemented, Sep 1, 2026): “The director held a mandatory staff meeting and staff 3 was mandated to do a supervision training.”
Citation Jul 21, 2026 Inspection Emergency preparedness
Training regarding plan 55 Pa. Code §3270.27(c)
While reviewing the staff's files I observed that staff 1, 3, did not include emergency plan training.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately conducted an emergency plan training with staff 1, and 3 to ensure our current plan is up to date.”
Citation Jul 21, 2026 Inspection Building & playground safety
Has all items 55 Pa. Code §3270.75(c)
During the inspection, it was observed that the baby room's first aid kit was missing gauze, the after-school room was missing tape. The rest of the rooms did not have a first aid kit.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately added the gauze in the first aid kit that is in the baby's room. The rest of the rooms have a first aid kit.”
Citation Jul 21, 2026 Inspection Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
During the inspection, it was observed that there was peeling paint on the wall in the infant room behind the changing table.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately fix the paint issue by painting the wall that was peeling. Please find the attached.”
Citation Jul 21, 2026 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.82(g)
During the inspection, it was observed that there were 2 toilets broken, and a broken sink in the girl's bathroom.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately fix in the sink in the girl restroom and the toilet. Please find pictures attached.”
Citation Jul 21, 2026 Inspection Building & playground safety
Age appropriate 55 Pa. Code §3270.101(a)
During the inspection, it was observed that the baby room, Grasshopper room, and afterschool room did not include sufficient amount and variety to preclude long waits for use.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately added sufficient toys and play materials for the following classroom: Grasshopper, baby room, and after school room.”
Citation Jul 21, 2026 Inspection Health & medication
Clean, age appropriate 55 Pa. Code §3270.106(a)
While conducting my inspection I observed that the rest equipment in the classrooms was not clean and unlabeled.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately reinforced our cleaning classrooms and equipment policy/schedule in all of the classrooms. All equipment is now labeled.”
Citation Jul 21, 2026 Inspection Health & medication
Toddler/preschool: updated health report every 12 months 55 Pa. Code §3270.131(b)(2)
While reviewing the child/children's files I observed that child 10 did not include a current health assessment.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately updated children health assessment forms by contact parents.”
Citation Jul 21, 2026 Inspection Health & medication
Child's hands washed/Adult Hygiene 55 Pa. Code §3270.134(a)/3270.152
During the inspection, it was observed that staff 1 did not wash her hands nor the child's hands after diapering.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately conducted a training for staff 1 on the "better kid Care" website.”
Citation Jul 21, 2026 Inspection Health & medication
Surfaces cleaned 55 Pa. Code §3270.135(b)
During the inspection, it was observed that staff 1 did not wipe down the changing table after diapering.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately conducted a training for staff 1, on the "better kid care website, which staff completed.”
Citation Jul 21, 2026 Inspection Food & feeding
Menus 55 Pa. Code §3270.165
During the inspection, it was observed that a menu was not posted in the facility.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately posted the monthly hot/cold menu to the various areas in the facility for parents to see.”
Citation Jul 21, 2026 Inspection Transportation
Insured 55 Pa. Code §3270.176(a)
During the inspection, it was observed that the facility's vehicle did not have a current registration.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately obtains a copy of the vehicle registration.”
Citation Jul 21, 2026 Inspection Transportation
Transportation First Aid Kit 55 Pa. Code §3270.178
During the inspection, it was observed that the vehicle 's first-aid kit did not include tweezer, soap, nor tape.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately included tweezer, soap, and tape, in the vehicle's first aid kit.”
Citation Jul 21, 2026 Inspection Building & playground safety
Measurement and use of indoor child care space 55 Pa. Code §3270.61
During the inspection, it was observed that the unused rooms were not set up as working classrooms.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately set up all the unused rooms as working classrooms. Please find pictures attached.”
Citation Jul 21, 2026 Inspection Building & playground safety
Devices must be compliant 55 Pa. Code §3270.95(a)
During the inspection, it was observed that the fire extinguisher had not been inspected within the last year.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately contacted a fire alarm company, and the fire extinguisher was inspected.”
Citation Jul 21, 2026 Inspection Building & playground safety
Director or designated staff person ensure compliance 55 Pa. Code §3270.95(b)
During the inspection, it was observed that the facility could not provide documentation that their fire system has been inspected within the last year.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately contacted the property manager regarding the fire system inspection which was done.”
Citation Jul 21, 2026 Inspection Training & qualifications
Fire safety - 1 yr. 55 Pa. Code §3270.31(e)(4)(ii)
While reviewing the staff's files I observed that staff 2-4, did not include fire safety training.
Center’s plan of correction (implemented, Sep 1, 2026): “The director scheduled an immediate fire safety training for staff 2, and 4 for those two staff which was completed.”
Citation Jul 21, 2026 Inspection Training & qualifications
Staff evaluations 55 Pa. Code §3270.34(a)(6)
While reviewing the staff's files I observed that staff 1, 3, did not include their annual written evaluation.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately conducted the annual written evaluation for staff 1, and 3, which was completed.”
Citation Jul 21, 2026 Inspection Records & paperwork
Written plan 55 Pa. Code §3270.111(a)
While conducting my inspection I observed that the facility did not have a posted daily schedule in the unused classrooms.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately posted a daily schedule in the unused classed classrooms. Please find attached pictures of the schedule.”
Citation Jul 21, 2026 Inspection Records & paperwork
Amount of fee/Date fee to be paid 55 Pa. Code §3270.123(a)(1)/3270.123(a)(2)
While reviewing the child/children's files I observed that child 1, did not include their fee amount nor that date it is due.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately contacted child 1 parent for corrections which was completed.”
Citation Jul 21, 2026 Inspection Records & paperwork
Designated release persons 55 Pa. Code §3270.123(a)(5)
While reviewing the child/children's files I observed that child 3, did not include the persons designated by a parent to whom the child may be released.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately contacted child 3 parent for correction which was completed on the designated person section. The director”
Citation Jul 21, 2026 Inspection Records & paperwork
Physician name, address, phone 55 Pa. Code §3270.124(b)(2)
While reviewing the child/children's files I observed that child 2, did not include the name of the child's physician or source of medical care.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately contacted the child 2 parent on the completion of the emergency contact form which was completed.”
Citation Jul 21, 2026 Inspection Records & paperwork
Parent home/work address, phone 55 Pa. Code §3270.124(b)(3)
While reviewing the child/children's files I observed that child 2, 3, 4, and 8, did not include the home and work addresses and telephone numbers of the enrolling parent.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately contacted child 2, 3, 4, and 8, contacted their parents for the completion of the emergency forms which they completed.”
Citation Jul 21, 2026 Inspection Records & paperwork
Insurance coverage information 55 Pa. Code §3270.124(b)(6)
While reviewing the child/children's files I observed that child 2, 4, and 7, did not include health insurance coverage and policy number for a child.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately contacted child 2, 4, and 7 parents for the completion of the emergency forms which they completed.”
Citation Jul 21, 2026 Inspection Records & paperwork
Name/address/phone release person 55 Pa. Code §3270.124(b)(7)
While reviewing the child/children's files I observed that child 2, 3, 4, and 8, did not include the address of the individual designated by the parent to whom the child may be released.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately contacted the child 2, 3, 4, and 8, parents. Parents of children 2, 3, 4, and 8, completed the emergency contact dorms.”
Citation Jul 21, 2026 Inspection Records & paperwork
Each child care space 55 Pa. Code §3270.124(c)
During the inspection, it was observed that the after-school room did not have emergency contact sheet.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately created a contact information file for the after school room.”
Citation Jul 21, 2026 Inspection Records & paperwork
Excursions 55 Pa. Code §3270.124(d)
During the inspection, it was observed that the facility's vehicle did not have emergency contact form.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately created a folder (emergency contact folder) for the after school students to go in the vehicle.”
Citation Jul 21, 2026 Inspection Records & paperwork
Written emergency plan posted 55 Pa. Code §3270.124(e)
During the inspection, it was observed that the grasshopper room, and all the other unused rooms did not have a posted emergency transportation plan posted.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately posted the emergency transportation plan in the Grasshopper room, and the other unused rooms.”
Citation Jul 21, 2026 Inspection Records & paperwork
Consent for emergency medical care required prior to admission/Consent for administration of minor first-aid required prior to admission 55 Pa. Code §3270.182(3)/3270.182(5)
While reviewing the child/children's files I observed that child 3, 6, and 7, did not contain signed parental consent for emergency medical care for the child, nor contain signed parental consent for administration of minor first-aid.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately contacted the parents of child 3, 6, and 7, to complete in consent for emergency care.”
Citation Jul 21, 2026 Inspection Records & paperwork
Transcript, diploma and letters 55 Pa. Code §3270.192(2)(iv)
While reviewing the staff's files I observed that staff 3, 4, did not include acceptable verification of experience.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately conducted a quick meeting with staff 3, and 4, where they completed their employment verification form.”
Citation Jul 21, 2026 Inspection Records & paperwork
Health assessment, TB test 55 Pa. Code §3270.192(3)
While reviewing the staff's files I observed that staff 1, and 3, did not include a current health assessment.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately instructed staff 1 and 5 to provide the health assessment which they provided.”
Citation Jul 21, 2026 Inspection Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)
While reviewing the staff's files I observed that staff 1-3, did not include their 12 hours of child care training.
Center’s plan of correction (implemented, Sep 1, 2026): “The director immediately instructed staff 1, and 3 to complete their 12hours of child care training which was and filed.”
Show 41 older citations
Citation Jul 3, 2025 Inspection Emergency preparedness
Plan reviewed/updated annually 55 Pa. Code §3270.27(b)
There was no written documentation indicating that the emergency plan had been reviewed and updated within the past 12 months in accordance with 55 PA CODE 3270 regulations.
Center’s plan of correction (implemented, Aug 4, 2025): “We will review and update the emergency plan. A written copy of the updated emergency plan will be submitted. We will ensure that the plan is reviewed, updated and documented in writing annually as specified.”
Citation Jul 3, 2025 Inspection Emergency preparedness
Letter to parents 55 Pa. Code §3270.27(e)
The letter given to parents regarding the emergency plan did not explain the emergency procedure (lockdown and accommodations for infants, toddlers and children with chronic medications) as required in 3270.27 subsection a.
Center’s plan of correction (implemented, Aug 22, 2025): “We will revise the letter given to parents to ensure that it explains the emergency procedures (lockdown and accommodations for infants, toddlers and children with chronic medications) as required in 3270.27 subsection a. We will submit a copy of the revised letter.”
Citation Jul 3, 2025 Inspection Transportation
Insured 55 Pa. Code §3270.176(a)
The facility provides transportation and lacked written verification that the vehicle is insured in accordance with the requirements of 75 Pa.C.S. § § 1701-1799.7 (relating to the Motor Vehicle Financial Responsibility Law.
Center’s plan of correction (implemented, Aug 22, 2025): “We have proper vehicular insurance and will submit written verification of insurance coverage for the vehicles used to transport children.”
Citation Jul 3, 2025 Inspection Transportation
Pick-up and drop-off points 55 Pa. Code §3270.171(a)
The operator lacked verification of the annual written notification to local traffic safety authorities of the location of the facility and the program's use of pedestrian and vehicular routes around the day care facility.
Center’s plan of correction (implemented, Aug 22, 2025): “We will provide and submit verification of written notification of the location of the facility and the program's use of pedestrian and vehicular routes around the day care facility to the local safety authorities as specified. We will ensure that this notification is sent annually.”
Citation Jul 3, 2025 Inspection Training & qualifications
Fire safety - 1 yr. 55 Pa. Code §3270.31(e)(4)(ii)
One staff person's record did not contain written verification of annual fire safety training. (#1)
Center’s plan of correction (implemented, Aug 22, 2025): “Staff will complete fire safety training and written verification of the completed training will be submitted.”
Citation Jul 3, 2025 Inspection Records & paperwork
Services proceeded 55 Pa. Code §3270.123(a)(3)
Several children's records did not contain a child service report that had been completed within the past 6 months. (#1, #2, #3, and #4)
Center’s plan of correction (implemented, Aug 4, 2025): “A current up-to-date child service report will be completed ad submitted for the indicated children. We will ensure that child service reports are completed for all children as specified in this regulation.”
Citation Jul 3, 2025 Inspection Records & paperwork
Updated every 6 months/Emergency info/agreement updated 6 mos 55 Pa. Code §3270.124(f)/3270.181(c)
Emergency contact and financial agreement information in four children's records were not being updated every 6 months.(#1, #2, #3 and #4)
Center’s plan of correction (implemented, Aug 4, 2025): “Current up-to-date emergency contact and financial agreement information are in the children's files. We will revise and submit written policies and procedures to ensure that children's emergency contact and financial agreement information is updated at least every 6 months or as soon as the…”
Core safety Oct 25, 2024 Inspection Supervision
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
Several staff persons were observed caring for a child and their record did not contain verification of completed CCDBG training (10 hour) and/ or PA Update (1 hour) required prior to working with children unsupervised. (#3 and #7)
Center’s plan of correction (implemented, Dec 12, 2024): “Staff persons have completed the CCDBG training that is required prior to working with children unsupervised. We will submit written verification of the completed training.”
Core safety Oct 25, 2024 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
The facility was not in compliance with the CPSL and with Chapter 3490 (relating to protective services): Several staff person's record did not contain the required CPSL hiring documents. (#3-FBI clearances more than 60 months old - updated clearance not completed by Intego), (#7 hired 3/9/24- STATE POLICE, CHILD ABUSE, and FBI more than 60 months old)
Center’s plan of correction (implemented, Dec 12, 2024): “Facility Person #3 and #5 will not work in a child care position at the facility the required CPSL documents have been obtained, completed and submitted as specified. We will submit a copy of the required, completed CPSL clearance documents for the identified staff persons. We will ensure that all…”
Citation Oct 25, 2024 Inspection Emergency preparedness
Training regarding plan 55 Pa. Code §3270.27(c)
Several facility person's records did not include written verification of annual emergency plan.
Center’s plan of correction (implemented, Dec 12, 2024): “We will provide and submit written verification of the completed emergency plan training for all identified facility persons. We will ensure that emergency plan training is completed and documented upon initial employment and annually.”
Citation Oct 25, 2024 Inspection Emergency preparedness
Letter to parents 55 Pa. Code §3270.27(e)
The letter given to parents regarding the emergency plan did not explain the emergency procedure /updates to the plan as required in 3270.27 subsection a.
Center’s plan of correction (implemented, Dec 12, 2024): “We will revise the letter given to parents to ensure that it explains the emergency procedures and updates as required in 3270.27 subsection a. We will submit a copy of the revised letter.”
Citation Oct 25, 2024 Inspection Health & medication
Toddler/preschool: updated health report every 12 months 55 Pa. Code §3270.131(b)(2)
One child's record did not contain a health report completed within the past 12 months as required for children older toddler age to preschool age.(#3)
Center’s plan of correction (implemented, Dec 12, 2024): “Wewill obtain and submit a current up-to-date health report for the indicated child. We will ensure that an updated health report is obtained every 12 months for children older toddler to preschool age.”
Citation Oct 25, 2024 Inspection Records & paperwork
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
The facility's written policies on shaken baby syndrome, abusive head trauma, and child maltreatment did not include the identification and prevention of child maltreatment.
Center’s plan of correction (implemented, Dec 12, 2024): “The shaken baby syndrome, abusive head trauma, and child maltreatment policy will be amended to include the identification and prevention of child maltreatment. A written copy will be submitted.”
Citation Oct 25, 2024 Inspection Training & qualifications
Fire safety - 1 yr. 55 Pa. Code §3270.31(e)(4)(ii)
Several staff person's records did not contain written verification of annual fire safety training.(#3, #4, #5 AND #7)
Center’s plan of correction (implemented, Dec 12, 2024): “Staff will complete fire safety training and written verification of the completed training will be submitted.”
Citation Oct 25, 2024 Inspection Training & qualifications
HS/GED + 2 yrs 55 Pa. Code §3270.36(b)(5)
Several staff person's record did not contain written verification of education for their assistant group supervisor position. (#2, #6 and #8)
Center’s plan of correction (implemented, Dec 12, 2024): “We will obtain and submit written verification of education for the identified staff persons. We will ensure that all staff records have written verification of education and experience for their positions.”
Citation Oct 25, 2024 Inspection Records & paperwork
Services proceeded 55 Pa. Code §3270.123(a)(3)
Two children's records did not contain a child service report that had been completed within the past 6 months. (#1 and #2)
Center’s plan of correction (implemented, Nov 11, 2024): “A current up-to-date child service report will be completed and submitted for the indicated children. We will ensure that child service reports are completed for all children as specified in this regulation.”
Citation Oct 25, 2024 Inspection Records & paperwork
Availability of certificate of compliance and applicable regulations 55 Pa. Code §3270.25(a)
The operator did not post the facility's current certificate of compliance in a conspicuous location used by parents.
Center’s plan of correction (implemented, Dec 12, 2024): “We will post a copy of the 55 PA CODE 3270 regulations at the parent information board where it can be easily seen.”
Core safety Jun 12, 2024 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
The facility was not in compliance with the CPSL and with Chapter 3490 (relating to protective services): Several staff/facility person's record did not contain the required CPSL hiring documents. (#1-hired 8/13/23- no completed FBI clearance; no completed NSOR) (#5-hired 12/14/23- no completed FBI clearance; no completed NSOR)
Center’s plan of correction (implemented, Dec 12, 2024): “Facility Persons #1 and #3 will not work in a childcare position at the facility until the required CPSL documents have been obtained, completed and submitted as specified. We will submit a copy of the required, completed CPSL clearance documents for the identified staff persons. We will ensure…”
Citation Jun 12, 2024 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(f)
There was no documentation indicating that the operator sent a copy of the emergency plan and subsequent plan updates to the local municipality and to the county emergency management agency.
Center’s plan of correction (implemented, Dec 12, 2024): “A copy of the emergency plan will be sent to the appropriate authorities as specified in this regulation. A copy of the emergency plan delivery notification will be submitted.”
Citation Jun 12, 2024 Inspection Transportation
Pick-up and drop-off points 55 Pa. Code §3270.171(a)
The operator lacked verification of the annual written notification to local traffic safety authorities of the location of the facility and the program's use of pedestrian and vehicular routes around the day care facility.
Center’s plan of correction (implemented, Dec 12, 2024): “We will provide and submit verification of written notification of the location of the facility and the program's use of pedestrian and vehicular routes around the day care facility to the local safety authorities as specified. We will ensure that this notification is sent annually.”
Citation Jun 12, 2024 Inspection Training & qualifications
HS/GED + 2 yrs/Exp, educ., training prior to facility 55 Pa. Code §3270.36(b)(5)/3270.192(2)(ii)
One staff person's record did not contain written verification of education and experience for their assistant group supervisor position. (#1)
Center’s plan of correction (implemented, Dec 12, 2024): “We will obtain and submit written verification of education and experience for the identified staff person. We will ensure that all staff records have written verification of education and experience for their positions.”
Citation Jun 12, 2024 Inspection Training & qualifications
8th grade + 2 yrs/Exp, educ., training prior to facility 55 Pa. Code §3270.37(b)(3)/3270.192(2)(ii)
One staff person's record did not contain written verification of education and experience for their aide position. (#2)
Center’s plan of correction (implemented, Dec 12, 2024): “We will obtain and submit written verification of education and experience for the identified staff person. We will ensure that all staff records have written verification of education and experience for their positions.”
Citation Jun 12, 2024 Inspection Records & paperwork
Services proceeded 55 Pa. Code §3270.123(a)(3)
One child's records did not contain a child service report that had been completed within the past 6 months. (#1, #2 and #5)
Center’s plan of correction (implemented, Dec 12, 2024): “A current up-to-date child service report will be completed and submitted for the indicated child/children. We will ensure that child service reports are completed for all children as specified in this regulation.”
Citation Jun 12, 2024 Inspection Records & paperwork
Name/address/phone release person 55 Pa. Code §3270.124(b)(7)
One child's emergency contact information did not include the name, address and telephone number of the individual designated by the parent to whom the child may be released. (#5)
Center’s plan of correction (implemented, Dec 12, 2024): “We will obtain this missing information and update the emergency contact form for the identified child. We will ensure that all children's records contain emergency contact information as specified in these regulations.”
Core safety Apr 17, 2024 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
The facility was not in compliance with the CPSL and with Chapter 3490 (relating to protective services): Several staff/facility person's record did not contain the required CPSL hiring documents. (#1-hired 8/13/23- no completed FBI clearance; no completed NSOR) (#5-hired 12/14/23- no completed FBI clearance; no completed NSOR)
Center’s plan of correction (not implemented, Jun 12, 2024): “Facility Persons #1 and #3 will not work in a childcare position at the facility until the required CPSL documents have been obtained, completed and submitted as specified. We will submit a copy of the required, completed CPSL clearance documents for the identified staff persons. We will ensure…”
Inspection status on COMPASS: Non Compliant – Finalized
Core safety Apr 17, 2024 Inspection Staff ratios
Similar Age Level/Mixed Age Level 55 Pa. Code §3270.51/3270.52
On 4/27/24, at approximately 2:00pm staff/child ratios were not in compliance in two classrooms. Staff person #3 was observed caring for a mixed age group of 7 children; 1 infant (birth-12 months), 2 young toddlers (one year olds), 4 older toddlers (2 year olds) in the infant classroom when staff person #2 kept leaving the room to tend to other tasks. Staff person #3 was observed caring for a mixed age group of 11 children: 10 preschoolers (3 years to first day of entering kindergarten) and 1 young school agers (kindergarten to 3rd grade) in the preschool classroom. The ages of the children were verified by staff persons present.
Center’s plan of correction (implemented, Jun 12, 2024): “We will ensure that staff/child ratios are maintained at all times.”
Inspection status on COMPASS: Non Compliant – Finalized
Core safety Apr 17, 2024 Inspection Staff ratios
Similar Age Level/Mixed Age Level 55 Pa. Code §3270.51/3270.52
The director will conduct daily monitoring checks and staff observations to ensure that staff/child ratios are maintained at all times.
Center’s plan of correction (implemented, Jun 12, 2024): “We will arrange for all facility staff to receive DHS approved hands on training in proper staff/child ratios and develop a written staffing plan including provisions for staff shortages and times of transition to ensure ongoing compliance. We will submit written verification of completed training…”
Inspection status on COMPASS: Non Compliant – Finalized
Core safety Apr 17, 2024 Inspection Supervision
Supervised at all times 55 Pa. Code §3270.113(a)
On 4/17/24, at approximately 1:30pm, a child was observed leaving the preschool classroom and walked in the hallway to the bathroom at the far end of the facility without any staff supervision. The staff person responsible for supervising these children was not in the hallway and could not see, hear, direct or assess the child.
Center’s plan of correction (implemented, Jun 20, 2024): “We will arrange for all facility staff to receive at least 2 hours of DHS approved training in proper supervision of children, including the requirement that staff must be physically present and be able to see, hear and assess and direct the activity of the children. We will submit written…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Apr 17, 2024 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
The door in the infant room was broken and in need of repair.
Center’s plan of correction (implemented, Jun 12, 2024): “The door will be repaired. We will ensure that surfaces remain in good repair.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Apr 17, 2024 Inspection Building & playground safety
Handwashing signs 55 Pa. Code §3270.82(h)
Hand washing signs were not posted at each toilet, sink and diapering area in the facility.
Center’s plan of correction (implemented, Jun 12, 2024): “We will post hand washing signs at each toilet specifying that a facility person and an able child shall wash his hands after toileting and before eating as required.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Apr 17, 2024 Inspection Health & medication
2 feet apart 55 Pa. Code §3270.106(f)
Children were observed resting in cribs in the infant room and there was not at least 2 feet of space on three sides of the cribs.
Center’s plan of correction (implemented, Jun 12, 2024): “Space will be made on three sides of the cribs when children are napping. Staff will be notified of this requirement. Written verification of staff notification will be submitted.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Apr 17, 2024 Inspection Food & feeding
Bottles labeled 55 Pa. Code §3270.166(4)
An infant bottle observed in the infant room/main child care space was not labeled with the child's name.
Center’s plan of correction (implemented, Jun 12, 2024): “The bottle was immediately labeled with the child's name. We will ensure that all children's bottles are properly labeled.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Apr 17, 2024 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
The facility's fire detection system was not able to be tested as it is not accessible and there was no annual written documentation from a fire safety professional indicating that the fire detection system has been tested and is operable.
Center’s plan of correction (implemented, Jun 20, 2024): “We will submit annual written documentation from a fire safety professional indicating that the fire detection system has been tested and is operable. We will ensure that this is done annually and retained with the fire drill log.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Apr 17, 2024 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(f)
There was no documentation indicating that the operator sent a copy of the emergency plan and subsequent plan updates to the local municipality and to the county emergency management agency.
Center’s plan of correction (not implemented, Jun 12, 2024): “A copy of the emergency plan will be sent to the appropriate authorities as specified in this regulation. A copy of the emergency plan delivery notification will be submitted.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Apr 17, 2024 Inspection Transportation
Pick-up and drop-off points 55 Pa. Code §3270.171(a)
The operator lacked verification of the annual written notification to local traffic safety authorities of the location of the facility and the program's use of pedestrian and vehicular routes around the day care facility.
Center’s plan of correction (not implemented, Jun 12, 2024): “We will provide and submit verification of written notification of the location of the facility and the program's use of pedestrian and vehicular routes around the day care facility to the local safety authorities as specified. We will ensure that this notification is sent annually.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Apr 17, 2024 Inspection Records & paperwork
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
The facilities written policies on shaken baby abusive head trauma and child maltreatment did not include the identification and prevention of child maltreatment.
Center’s plan of correction (implemented, Jun 12, 2024): “The shaken baby abusive head trauma and child maltreatment policy will be amended to include the identification and prevention of child maltreatment. A written copy will be submitted.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Apr 17, 2024 Inspection Training & qualifications
HS/GED + 2 yrs/Exp, educ., training prior to facility 55 Pa. Code §3270.36(b)(5)/3270.192(2)(ii)
One staff person's record did not contain written verification of education and experience for their assistant group supervisor position. (#1)
Center’s plan of correction (not implemented, Jun 12, 2024): “We will obtain and submit written verification of education and experience for the identified staff person. We will ensure that all staff records have written verification of education and experience for their positions.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Apr 17, 2024 Inspection Training & qualifications
8th grade + 2 yrs/Exp, educ., training prior to facility 55 Pa. Code §3270.37(b)(3)/3270.192(2)(ii)
One staff person's record did not contain written verification of education and experience for their aide position. (#2)
Center’s plan of correction (not implemented, Jun 20, 2024): “We will obtain and submit written verification of education and experience for the identified staff person. We will ensure that all staff records have written verification of education and experience for their positions.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Apr 17, 2024 Inspection Records & paperwork
Services proceeded 55 Pa. Code §3270.123(a)(3)
One child's records did not contain a child service report that had been completed within the past 6 months. (#1, #2 and #5)
Center’s plan of correction (not implemented, Jun 20, 2024): “A current up-to-date child service report will be completed ad submitted for the indicated child/children. We will ensure that child service reports are completed for all children as specified in this regulation.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Apr 17, 2024 Inspection Records & paperwork
Name/address/phone release person 55 Pa. Code §3270.124(b)(7)
One child's emergency contact information did not include the name, address and telephone number of the individual designated by the parent to whom the child may be released. (#5)
Center’s plan of correction (not implemented, Jun 20, 2024): “We will obtain this missing information and update the emergency contact form for the identified child. We will ensure that all children's records contain emergency contact information as specified in these regulations.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Mar 20, 2023 Inspection Other standards
Written plan 55 Pa. Code §3270.111(a)
During renewal inspection, cert rep observed missing daily activities schedules from both the infant room and toddler room.
Center’s plan of correction (implemented, Mar 20, 2023): “Provider will create and post the daily activities schedules in all care spaces.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Daily rates

Age group Full time, per day Part time, per day
Newborn (Under 6 Weeks) $50.00 $39.00
Infant (6 Weeks-12 mos.) $50.00 $39.00
Young Toddler (13-24 mos.) $49.00 $37.00
Older Toddler (25-36 mos.) $46.00 $36.00
Preschool (37 mos.- Entering K) $43.00 $33.00
Young School-Age (K-3rd gr.) $50.00 $29.00
Older School-Age (4th gr.-15 yrs.) $50.00 $29.00

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 140 children
Certificate status Regular
Certificate valid through Sep 2, 2027
Keystone STARS STAR 1
since Feb 13, 2026 · what STARS means
Operator Faithful Hands Academy LLC
Hours Monday–Friday 6:00 AM–9:00 PM; Saturday 6:00 AM–6:00 PM How Pennsylvania centers’ hours compare
Phone (484) 461-6800
State certificate # CER-00260746
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Faithful Hands Academy LLC had any serious violations?

Pennsylvania cited 9 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Jul 21, 2026 (background checks): “While reviewing the staff's files I observed that staff 3 hired on March 2019, & staff 4 hired on March 2026, did not include their FBI clearance. Staff 2, and staff 4 hired on March 2026, did not include their NSOR…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Faithful Hands Academy LLC?

Pennsylvania lists no complaint investigation that found a violation at Faithful Hands Academy LLC since 2021. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Faithful Hands Academy LLC’s Keystone STARS rating?

STAR 1, effective Feb 13, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Faithful Hands Academy LLC compare with other daycares in Upper Darby?

It is #30 of 31 centers in Upper Darby by topic-weighted citations per inspection, and has more citations per inspection than 85% of Pennsylvania certified centers with enough inspection history to compare.

When was Faithful Hands Academy LLC last inspected?

Jul 21, 2026 (renewal). The state cited at least one violation during that visit.

How much does Faithful Hands Academy LLC cost?

It reported full-time daily rates of $50.00 for newborn, $50.00 for infant, $49.00 for young toddler, $46.00 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs Faithful Hands Academy LLC?

The legal entity on its Pennsylvania certificate is Faithful Hands Academy LLC.

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.