Guiding Hands Learning Center LLC II
Guiding Hands Learning Center LLC II is a certified child care center in Upper Darby, PA, with capacity for 27 children. It holds a Keystone STAR 4 rating. Since August 2021, Pennsylvania certification staff have inspected it 7 times. The state cited 33 violations, 2 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for health & medication (9 of 33). 10 citations came in the last 12 months. Measured by topic-weighted citations per inspection, it is tied for #20 of 31 centers in Upper Darby and has more citations per inspection than 55% of Pennsylvania certified centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
During the renewal inspection on 6/4/2026, it was observed in the front room bathroom that the laminant of the sink cabinet doors was peeling off and the particle board was showing.
During the renewal inspection on 6/4/2026, it was observed that paint is chipping on the radiator cover in the middle room, and on the left wall of the front room.
During the renewal inspection on 6/4/2026, it was observed that there was a shelf in the first-floor middle room that the shelf top was detaching from the particle board. A red block toy cover in both the front room on the first floor and the upstairs room on the right, was peeling.
During the renewal inspection on 6/4/2026, it was observed that a bookcase in the first-floor middle room and the cubbies in the upstairs room on the right, were not attached to the wall and are a tipping hazard.
During the renewal inspection on 6/4/2026, the file for child #2 was viewed and did not include an updated health assessment. The most recent health assessment is dated 3/27/2025.
During the renewal inspection on 6/4/2026, the file for child #1 was viewed and the file did not include an immunization record.
During the renewal inspection on 6/4/2026, the file for staff #2 was viewed and a health assessment was not completed within 24 months as required. The health assessment for staff #2 was dated 5/31/24.
During the renewal inspection on 6/4/2026, staff #1 has not completed Pediatric first Aid and CPR training on or before expiration of the most current certification. This is evidenced by previously documented Pediatric first aid and CPR training on file expiring 11/30/25. Documentation of updated Pediatric first aid and CPR training is not on file.
The carpet in the middle room was stained and the ends rolled up creating a tripping hazard.
One child's albuterol inhaler was not in its original container and was not labeled with the child's name. (#1)
Show 23 older citations
The facility was not in compliance with the CPSL and with Chapter 3490 (relating to protective services): Several staff/facility person's record did not contain the required CPSL hiring documents. (#1-observed working for children on 5/9/25 and NSOR-more than 60 months old) (#2- observed working for children on 5/9/25 and FBI more than 60 months old) (#3- hired 5/5/25 -observed caring for children on 5/9/25 and NSOR not completed prior to working with children-corrected on 5/22/25)
Surfaces in the facility were in need of cleaning and presented a visible hazard: The carpet in the infant/toddler room was in need of cleaning and the vents in the first-floor bathroom used by children were full of dust and in need of cleaning. In addition, the water meter apparatus in the bathroom used by children was exposed and presented a hazard.
Children in the preschool classroom were observed napping on rest equipment that was not labeled for the use of a specific child and used only by the specified child.
There was no written record of an emergency drill completed annually as specified in these regulations.
Emergency contact information in several child's/children's record was not being updated every 6 months. (#2, #3 and #4)
One child's record did not contain the parent's signature indicating written consent for emergency medical care and for administration of minor first-aid procedures by facility staff. (#1)
The operator did not provide the parent of each child enrolled with information on how to access the regulations in this chapter electronically and with instructions for contacting the appropriate regional child care office.
On 8/30/24, at approximately 11:30am, staff person #1 was observed caring for a mixed age group of 10 older toddler/preschool age children in the preschool classroom. Staff person #2 left the building for a break before returning. Staff person #1 verified the ages of the children.
There was no written documentation indicating that the facility has an emergency plan in accordance with 55 PA CODE 3270 regulations. The plan reviewed had the name of another location on the cover.
Several staff person's records did not include written verification of annual emergency plan training. (#1, #2, #3 and #4) Provide and submit written verification of the completed emergency plan training for all identified facility persons. Ensure that emergency plan training is completed and documented upon initial employment and annually. Director will use tracking system to ensure and document that emergency training is completed at the time of initial employment and annually.
Carpets in the facility were stained and in need of cleaning, replacement or removal.
Handwashing signs posted in the bathroom did not specify that an able child shall wash his hands after toileting and before eating.
One staff person was observed changing a child's diaper and did not ensure that the child's hands were washed after being diapered.(#5)
A staff person was observed changing a child's diaper and used hand sanitizer after diapering the child rather than washing her hands with soap and water. (#5)
A staff person was observed changing a child's diaper and placed the soiled diaper into a plastic tie bag rather than immediately disposing the soiled diaper into a hands-free plastic-lined container. (#5)
A staff person was observed changing a child's diaper and did not sanitize the diaper changing surface after changing the child's diaper. (#5)
The facility provides meals and did not have a menu posted at least 1 week advance or provide a menu to each family.
An infant bottle observed in the infant room/main child care space was not labeled with the child's name.
The operator lacked verification of the annual written notification to local traffic safety authorities of the location of the facility and the program's use of pedestrian and vehicular routes around the day care facility
The facility lacked written verification of comprehensive general liability insurance to cover the persons who are on the premises. A copy of the insurance policy on file at the facility expired on 6/9/24.
The written plan of daily activities was not posted in each child care space (infant classroom).
Children were observed being cared for in the preschool and infant classrooms and their emergency contact information was not present in the classrooms.
The facility's written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency was not posted in the young toddler and infant classrooms.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Newborn (Under 6 Weeks) | $68.00 | $50.00 |
| Infant (6 Weeks-12 mos.) | $68.00 | $50.00 |
| Young Toddler (13-24 mos.) | $63.62 | $47.28 |
| Older Toddler (25-36 mos.) | $60.41 | $44.57 |
| Preschool (37 mos.- Entering K) | $56.31 | $42.19 |
| Young School-Age (K-3rd gr.) | $48.48 | $34.19 |
| Older School-Age (4th gr.-15 yrs.) | $48.48 | $34.19 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has Guiding Hands Learning Center LLC II had any serious violations?
Pennsylvania cited 2 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Apr 22, 2025 (background checks): “The facility was not in compliance with the CPSL and with Chapter 3490 (relating to protective services): Several staff/facility person's record did not contain the required CPSL hiring documents. (#1-observed working…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Guiding Hands Learning Center LLC II?
Pennsylvania lists no complaint investigation that found a violation at Guiding Hands Learning Center LLC II since 2021. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Guiding Hands Learning Center LLC II’s Keystone STARS rating?
STAR 4, effective Oct 20, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Guiding Hands Learning Center LLC II compare with other daycares in Upper Darby?
It is tied for #20 of 31 centers in Upper Darby by topic-weighted citations per inspection, and has more citations per inspection than 55% of Pennsylvania certified centers with enough inspection history to compare.
When was Guiding Hands Learning Center LLC II last inspected?
Jun 4, 2026 (renewal). The state cited at least one violation during that visit.
How much does Guiding Hands Learning Center LLC II cost?
It reported full-time daily rates of $68.00 for newborn, $68.00 for infant, $63.62 for young toddler, $60.41 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs Guiding Hands Learning Center LLC II?
The legal entity on its Pennsylvania certificate is Guiding Hands LLC.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.
Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.