Daycare Record Child care inspection records

Guiding Hands Learning Center LLC II

242 Long Ln, Upper Darby, PA 19082 · Delaware County
Keystone STAR 4

Guiding Hands Learning Center LLC II is a certified child care center in Upper Darby, PA, with capacity for 27 children. It holds a Keystone STAR 4 rating. Since August 2021, Pennsylvania certification staff have inspected it 7 times. The state cited 33 violations, 2 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for health & medication (9 of 33). 10 citations came in the last 12 months. Measured by topic-weighted citations per inspection, it is tied for #20 of 31 centers in Upper Darby and has more citations per inspection than 55% of Pennsylvania certified centers.

Inspection record

More citations than 55% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. About typical
Tied for #20 of 31 centers in Upper Darby
2 Core-safety citations
31 Other citations
7 Inspections
0 Complaint investigations that found violations
33 citations from 8 state visits since Aug 16, 2021 · 10 in the last 12 months · last inspected Jun 4, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Jun 4, 2026 · Inspection · citation found Dec 3, 2025 · Inspection · citation found Apr 22, 2025 · Inspection · citation found Aug 30, 2024 · Inspection · citation found Jul 17, 2024 · Inspection · citation found Jun 26, 2023 · Inspection · no citation Mar 7, 2023 · Report/investigation · no citation Jun 27, 2022 · Inspection · no citation
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Health & medication 9
Building & playground safety 8
Records & paperwork 7
Emergency preparedness 3
Food & feeding 2
Training & qualifications 1
Background checks 1
Staff ratios 1
Transportation 1

Citations, newest first

Citation Jun 4, 2026 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
During the renewal inspection on 6/4/2026, it was observed in the front room bathroom that the laminant of the sink cabinet doors was peeling off and the particle board was showing.
Center’s plan of correction (implemented, Jul 6, 2026): “Will replace the sink.”
Citation Jun 4, 2026 Inspection Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
During the renewal inspection on 6/4/2026, it was observed that paint is chipping on the radiator cover in the middle room, and on the left wall of the front room.
Center’s plan of correction (implemented, Jul 6, 2026): “Will repaint where needed.”
Citation Jun 4, 2026 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
During the renewal inspection on 6/4/2026, it was observed that there was a shelf in the first-floor middle room that the shelf top was detaching from the particle board. A red block toy cover in both the front room on the first floor and the upstairs room on the right, was peeling.
Center’s plan of correction (implemented, Jul 6, 2026): “Will throw away the toys and order new ones.”
Citation Jun 4, 2026 Inspection Building & playground safety
Clean, good repair, proper size 55 Pa. Code §3270.104(a)
During the renewal inspection on 6/4/2026, it was observed that a bookcase in the first-floor middle room and the cubbies in the upstairs room on the right, were not attached to the wall and are a tipping hazard.
Center’s plan of correction (implemented, Jul 6, 2026): “Will attach the bookcase and the cubbies to the wall so they are safe for the children.”
Citation Jun 4, 2026 Inspection Health & medication
Toddler/preschool: updated health report every 12 months/Initial and subsequent health reports 55 Pa. Code §3270.131(b)(2)/3270.182(1)
During the renewal inspection on 6/4/2026, the file for child #2 was viewed and did not include an updated health assessment. The most recent health assessment is dated 3/27/2025.
Center’s plan of correction (implemented, Jul 6, 2026): “Will have the parent obtain an updated health assessment from a medical provider and update the child's file.”
Citation Jun 4, 2026 Inspection Health & medication
Immunization record/Exemption documentation from parent/guardian 55 Pa. Code §3270.131(d)(5)/3270.131(e)(1)
During the renewal inspection on 6/4/2026, the file for child #1 was viewed and the file did not include an immunization record.
Center’s plan of correction (implemented, Jul 6, 2026): “Will have to parent contact their physician and obtain a copy of the child's immunization record and keep it in their file.”
Citation Jun 4, 2026 Inspection Health & medication
12 months prior to service and every 24 months thereafter/Health assessment, TB test 55 Pa. Code §3270.151(a)/3270.192(3)
During the renewal inspection on 6/4/2026, the file for staff #2 was viewed and a health assessment was not completed within 24 months as required. The health assessment for staff #2 was dated 5/31/24.
Center’s plan of correction (implemented, Jul 6, 2026): “Will have staff #2 obtain a new health assessment.”
Citation Jun 4, 2026 Inspection Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)(4)(i)
During the renewal inspection on 6/4/2026, staff #1 has not completed Pediatric first Aid and CPR training on or before expiration of the most current certification. This is evidenced by previously documented Pediatric first aid and CPR training on file expiring 11/30/25. Documentation of updated Pediatric first aid and CPR training is not on file.
Center’s plan of correction (implemented, Jul 6, 2026): “Will have staff #1 take the CPR course on 6/10/2026.”
Citation Dec 3, 2025 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
The carpet in the middle room was stained and the ends rolled up creating a tripping hazard.
Center’s plan of correction (implemented, Jan 6, 2026): “The carpet will be removed and replaced. We will ensure that surfaces in the facility are kept clean and free of hazards. We will submit written documentation to verify compliance.”
Citation Dec 3, 2025 Inspection Health & medication
Original container/Name on bottle 55 Pa. Code §3270.133(1)/3270.133(3)
One child's albuterol inhaler was not in its original container and was not labeled with the child's name. (#1)
Center’s plan of correction (implemented, Jan 5, 2026): “We will obtain the original labeled container for the child's medication and ensure that all medication is received in the original labeled container with the child's name. Director will revise facility's policies and procedures regarding the acceptance of medication in accordance with these…”
Show 23 older citations
Core safety Apr 22, 2025 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
The facility was not in compliance with the CPSL and with Chapter 3490 (relating to protective services): Several staff/facility person's record did not contain the required CPSL hiring documents. (#1-observed working for children on 5/9/25 and NSOR-more than 60 months old) (#2- observed working for children on 5/9/25 and FBI more than 60 months old) (#3- hired 5/5/25 -observed caring for children on 5/9/25 and NSOR not completed prior to working with children-corrected on 5/22/25)
Center’s plan of correction (implemented, Jun 18, 2025): “Facility Person #1, #2 and #3 will not work in a child care position at the facility until the required CPSL documents have been obtained, completed and submitted as specified. Staff person #3 completed NSOR on 5/22/25. We will submit a copy of the required, completed CPSL clearance documents for…”
Citation Apr 22, 2025 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
Surfaces in the facility were in need of cleaning and presented a visible hazard: The carpet in the infant/toddler room was in need of cleaning and the vents in the first-floor bathroom used by children were full of dust and in need of cleaning. In addition, the water meter apparatus in the bathroom used by children was exposed and presented a hazard.
Center’s plan of correction (implemented, Jun 18, 2025): “The carpet and vents will be cleaned. A cover will be installed around the water meter.”
Citation Apr 22, 2025 Inspection Health & medication
Clean, age appropriate 55 Pa. Code §3270.106(a)
Children in the preschool classroom were observed napping on rest equipment that was not labeled for the use of a specific child and used only by the specified child.
Center’s plan of correction (implemented, Jun 12, 2025): “All rest equipment will be labeled for use of a specific child. We will develop a number labeling system that associates each child with a specific numbered cots to ensure that rest equipment is labeled for the use of a specific child and used only by the specified child.”
Citation Apr 22, 2025 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(6)
There was no written record of an emergency drill completed annually as specified in these regulations.
Center’s plan of correction (implemented, Jun 30, 2025): “We will conduct an emergency drill and submit a copy of the written record using the DHS emergency drill form.”
Citation Apr 22, 2025 Inspection Records & paperwork
Updated every 6 months/Emergency info/agreement updated 6 mos 55 Pa. Code §3270.124(f)/3270.181(c)
Emergency contact information in several child's/children's record was not being updated every 6 months. (#2, #3 and #4)
Center’s plan of correction (implemented, Jun 18, 2025): “The children's record has current information. We will revise and submit written policies and procedures to ensure that children's emergency contact information is updated at least every 6 months or as soon as the information changes. We will ensure that this information is updated every 6 months…”
Citation Apr 22, 2025 Inspection Records & paperwork
Consent for emergency medical care required prior to admission/Consent for administration of minor first-aid required prior to admission 55 Pa. Code §3270.182(3)/3270.182(5)
One child's record did not contain the parent's signature indicating written consent for emergency medical care and for administration of minor first-aid procedures by facility staff. (#1)
Center’s plan of correction (implemented, May 9, 2025): “We will obtain and submit written verification of signed parental consents that includes the parent's signatures. We will ensure that all children's records contain the required signed parental consents prior to admission as specified in this regulation.”
Citation Apr 22, 2025 Inspection Records & paperwork
Availability of certificate of compliance and applicable regulations 55 Pa. Code §3270.25(a)
The operator did not provide the parent of each child enrolled with information on how to access the regulations in this chapter electronically and with instructions for contacting the appropriate regional child care office.
Center’s plan of correction (implemented, Jun 30, 2025): “We will provide the parent of each child enrolled with information on how to access the regulations in this chapter electronically and with instructions for contacting the appropriate regional child care office. This information will be posted in a conspicuous location for parents to see.”
Core safety Aug 30, 2024 Inspection Staff ratios
Similar Age Level/Mixed Age Level 55 Pa. Code §3270.51/3270.52
On 8/30/24, at approximately 11:30am, staff person #1 was observed caring for a mixed age group of 10 older toddler/preschool age children in the preschool classroom. Staff person #2 left the building for a break before returning. Staff person #1 verified the ages of the children.
Center’s plan of correction (implemented, Sep 20, 2024): “We will arrange for all facility staff to receive DHS approved training in proper staff/child ratios and revise staffing schedules to ensure ongoing compliance. We will submit written verification of completed training for all facility staff persons and a copy of the revised staffing schedule.”
Citation Jul 17, 2024 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)
There was no written documentation indicating that the facility has an emergency plan in accordance with 55 PA CODE 3270 regulations. The plan reviewed had the name of another location on the cover.
Center’s plan of correction (implemented, Sep 20, 2024): “A written copy of the correct emergency plan will be submitted. We will ensure that the plan contains all of the required components and that the plan is reviewed, updated and documented in writing annually.”
Citation Jul 17, 2024 Inspection Emergency preparedness
Training regarding plan 55 Pa. Code §3270.27(c)
Several staff person's records did not include written verification of annual emergency plan training. (#1, #2, #3 and #4) Provide and submit written verification of the completed emergency plan training for all identified facility persons. Ensure that emergency plan training is completed and documented upon initial employment and annually. Director will use tracking system to ensure and document that emergency training is completed at the time of initial employment and annually.
Center’s plan of correction (implemented, Sep 20, 2024): “Written verification of the completed emergency plan training will be submitted for all identified facility persons. We will ensure that emergency plan training is completed and documented upon initial employment and annually.”
Citation Jul 17, 2024 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
Carpets in the facility were stained and in need of cleaning, replacement or removal.
Center’s plan of correction (implemented, Sep 20, 2024): “The carpet will be shampooed or if necessary, replaced or removed. We will ensure that surfaces in the facility are kept clean. We will submit written documentation to verify compliance.”
Citation Jul 17, 2024 Inspection Building & playground safety
Handwashing signs 55 Pa. Code §3270.82(h)
Handwashing signs posted in the bathroom did not specify that an able child shall wash his hands after toileting and before eating.
Center’s plan of correction (implemented, Sep 20, 2024): “We will revise and post handwashing signs that includes the information as specified in this regulation.”
Citation Jul 17, 2024 Inspection Health & medication
Child's hands washed 55 Pa. Code §3270.134(a)
One staff person was observed changing a child's diaper and did not ensure that the child's hands were washed after being diapered.(#5)
Center’s plan of correction (implemented, Aug 25, 2024): “We ensure that children's hands are washed before meals and snacks, after toileting and after being diapered. All staff persons will be trained in proper hand washing procedures. Written verification of the completed training will be submitted for all facility staff.”
Citation Jul 17, 2024 Inspection Health & medication
Liquid or powdered soap 55 Pa. Code §3270.134(d)
A staff person was observed changing a child's diaper and used hand sanitizer after diapering the child rather than washing her hands with soap and water. (#5)
Center’s plan of correction (implemented, Aug 30, 2024): “We will ensure that all facility staff persons use soap and water to wash hands. We will arrange for all staff persons to be trained in proper hand washing procedures. We will submit written verification of the completed training for all staff persons.”
Citation Jul 17, 2024 Inspection Health & medication
Disposable diapers 55 Pa. Code §3270.135(a)(3)
A staff person was observed changing a child's diaper and placed the soiled diaper into a plastic tie bag rather than immediately disposing the soiled diaper into a hands-free plastic-lined container. (#5)
Center’s plan of correction (implemented, Aug 30, 2024): “All facility staff person will receive DHS approved training in the proper diapering procedures to include the proper disposal of soiled diapers. Written verification of the completed training will be submitted for all facility staff.”
Citation Jul 17, 2024 Inspection Health & medication
Surfaces cleaned 55 Pa. Code §3270.135(b)
A staff person was observed changing a child's diaper and did not sanitize the diaper changing surface after changing the child's diaper. (#5)
Center’s plan of correction (implemented, Aug 30, 2024): “We will train all staff persons in proper diaper changing procedures that includes sanitizing the diaper changing surface after each use to ensure proper sanitization. We will submit written verification of the completed training for all facility staff.”
Citation Jul 17, 2024 Inspection Food & feeding
Menus 55 Pa. Code §3270.165
The facility provides meals and did not have a menu posted at least 1 week advance or provide a menu to each family.
Center’s plan of correction (implemented, Sep 20, 2024): “We will post menus as required. We will no longer serve lunch but will provide a cold breakfast.”
Citation Jul 17, 2024 Inspection Food & feeding
Bottles labeled 55 Pa. Code §3270.166(4)
An infant bottle observed in the infant room/main child care space was not labeled with the child's name.
Center’s plan of correction (implemented, Sep 20, 2024): “We will label the bottle with the child's name and ensure that all children's bottles are properly labeled. We will revise and submit written policies and practices for labeling bottles when the labels wear off or if parents forget to label the bottles. We will ensure that all children's bottles…”
Citation Jul 17, 2024 Inspection Transportation
Pick-up and drop-off points 55 Pa. Code §3270.171(a)
The operator lacked verification of the annual written notification to local traffic safety authorities of the location of the facility and the program's use of pedestrian and vehicular routes around the day care facility
Center’s plan of correction (implemented, Sep 20, 2024): “We will provide and submit verification of written notification of the location of the facility and the program's use of pedestrian and vehicular routes around the day care facility to the local safety authorities as specified. Ensure that this notification is sent annually.”
Citation Jul 17, 2024 Inspection Records & paperwork
On file at facility 55 Pa. Code §3270.18(a)
The facility lacked written verification of comprehensive general liability insurance to cover the persons who are on the premises. A copy of the insurance policy on file at the facility expired on 6/9/24.
Center’s plan of correction (implemented, Sep 20, 2024): “We will obtain and submit written verification of the facility's comprehensive general liability insurance. We will ensure that a current copy of the insurance policy is on file at the facility.”
Citation Jul 17, 2024 Inspection Records & paperwork
Posted in group space 55 Pa. Code §3270.111(b)
The written plan of daily activities was not posted in each child care space (infant classroom).
Center’s plan of correction (implemented, Sep 20, 2024): “A written plan of daily activities is established for each group. We will ensure that the written plan of daily activities is posted in each child care space.”
Citation Jul 17, 2024 Inspection Records & paperwork
Each child care space 55 Pa. Code §3270.124(c)
Children were observed being cared for in the preschool and infant classrooms and their emergency contact information was not present in the classrooms.
Center’s plan of correction (implemented, Aug 30, 2024): “The emergency contact information will be placed in the childcare space in which the child is receiving care. We will ensure that emergency contact information is present in all childcare spaces in which children are receiving care.”
Citation Jul 17, 2024 Inspection Records & paperwork
Written emergency plan posted 55 Pa. Code §3270.124(e)
The facility's written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency was not posted in the young toddler and infant classrooms.
Center’s plan of correction (implemented, Aug 30, 2024): “We will post the emergency transportation plan in each classroom/child care space and ensure that it accompanies staff persons who leave on excursions with children.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Daily rates

Age group Full time, per day Part time, per day
Newborn (Under 6 Weeks) $68.00 $50.00
Infant (6 Weeks-12 mos.) $68.00 $50.00
Young Toddler (13-24 mos.) $63.62 $47.28
Older Toddler (25-36 mos.) $60.41 $44.57
Preschool (37 mos.- Entering K) $56.31 $42.19
Young School-Age (K-3rd gr.) $48.48 $34.19
Older School-Age (4th gr.-15 yrs.) $48.48 $34.19

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 27 children
Certificate status Regular
Certificate valid through Jul 7, 2027
Keystone STARS STAR 4
since Oct 20, 2025 · what STARS means
Operator Guiding Hands LLC
Hours Monday–Friday 7:00 AM–9:00 PM; Saturday 7:00 AM–6:00 PM How Pennsylvania centers’ hours compare
Phone (610) 592-7999
State certificate # CER-00257945
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Guiding Hands Learning Center LLC II had any serious violations?

Pennsylvania cited 2 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Apr 22, 2025 (background checks): “The facility was not in compliance with the CPSL and with Chapter 3490 (relating to protective services): Several staff/facility person's record did not contain the required CPSL hiring documents. (#1-observed working…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Guiding Hands Learning Center LLC II?

Pennsylvania lists no complaint investigation that found a violation at Guiding Hands Learning Center LLC II since 2021. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Guiding Hands Learning Center LLC II’s Keystone STARS rating?

STAR 4, effective Oct 20, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Guiding Hands Learning Center LLC II compare with other daycares in Upper Darby?

It is tied for #20 of 31 centers in Upper Darby by topic-weighted citations per inspection, and has more citations per inspection than 55% of Pennsylvania certified centers with enough inspection history to compare.

When was Guiding Hands Learning Center LLC II last inspected?

Jun 4, 2026 (renewal). The state cited at least one violation during that visit.

How much does Guiding Hands Learning Center LLC II cost?

It reported full-time daily rates of $68.00 for newborn, $68.00 for infant, $63.62 for young toddler, $60.41 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs Guiding Hands Learning Center LLC II?

The legal entity on its Pennsylvania certificate is Guiding Hands LLC.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.