Heavenly Hands Early Learning Center
Heavenly Hands Early Learning Center is a certified child care center in Dillsburg, PA, with capacity for 80 children. It holds a Keystone STAR 1 rating. Since August 2021, Pennsylvania certification staff have inspected it 8 times and confirmed violations in 2 complaint investigations. The state cited 59 violations, 10 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (16 of 59). 6 citations came in the last 12 months, including 2 on a core-safety topic. Measured by topic-weighted citations per inspection, it is #8 of 8 centers in Dillsburg and has more citations per inspection than 80% of Pennsylvania certified centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
On 7/23/26, it was observed that staff person 6 had a child abuse clearance on file that expired on 9/15/25 that was not updated until 9/23/25. CORRECTED ON SITE.
On 7/23/26, it was observed that staff persons could not name their primary care group in the big room during nap time.
On 7/23/26, it was observed that there was peeling paint along the edge of the play kitchen in the Pre-K classroom. CORRECTED ON SITE.
On 7/23/26, it was observed that the medication log for child 1 did not indicate dates or time that the medication was to be given.
On 7/23/25 it was observed that staff persons 1, 2, 3, 4, 5, 6, and 7 had a more than 12 month lapse between fire safety trainings. CORRECTED ON SITE. Staff person 1 had fire safety training on 2/23/25 which was not updated until 3/6/25. Staff person 2 had fire safety training on 1/19/25 which was not updated until 2/26/26. Staff person 3 had fire safety training on 2/27/25 which was not updated until 6/25/26. Staff person 4 had fire safety training on 1/23/25 which was not updated until 3/5/26. Staff person 5 had fire safety training on 1/15/25 which was not updated until 3/18/26. Staff person 6 had fire safety training on 1/22/25 which was not updated until 3/5/26. Staff person 7 had fire safety training on 1/14/25 which was not updated until 2/26/26.
On 7/23/25, it was observed that staff person 7 did not have 12 training hours between January and December of 2025.
Documentation of the NSOR clearance on file for staff member 1 expired on 1/31/25 and was updated on 2/4/25.
During the time of inspection, it was observed that the first aid kit was on the ground while the pre k children were playing outside. The first aid kit was moved out of the reach of children during the inspection.
During the time of inspection, it was observed that the staff member in the infant classroom did not clean the changing pad in between diaper changes.
Documentation of the health assessment on file for staff member 2 was updated more than 48 months from the previous health assessment date.
Show 49 older citations
During the time of inspection, it was observed that a sippy cup wasn't labeled with the child's name in the infant classroom. This was corrected during the inspection.
Documentation of an annual emergency drill was not on file. The last emergency drill that was completed was on 7/26/24.
Documentation of the agreement on file for child 1, did not include an admission date. This was corrected during the inspection.
Documentation of the emergency contact information on file for child 1, did not include the enrolling parents work address.
Documentation of the emergency contact information on file for child 1, did not include the name, address and telephone number of the individual designated by the parent to whom the child may be released.
While completing a complaint investigation, multiple staff members stated that staff member 1 screams at children often throughout the day in a very aggressive tone.
Documentation of alarm testing on file showed that the fire alarm was not being tested every 30 days. The fire alarm was tested on 3/21/25 and again on 4/22/25; which is 33 days.
During a complaint investigation, multiple staff members stated that staff member 1 has children face the wall, lay on their stomachs and put their heads down when they aren't following directions.
During the time of inspection, it was observed that the teachers in the Llamas classroom were not assigned specific children in their care when certification representative asked them to name their primary care groups.
During the time of inspection, it was observed that there was a unlabeled spray bottle in the Llamas classroom. The bottle was removed during the inspection.
During the time of inspection, it was observed that there was paint peeling on the orange wall and in the quiet corner in the Owls classroom. Both were corrected during the inspection.
Documentation of testing the fire alarm showed that the fire alarm was not being tested every 30 days. The alarm was tested on 10/08/24 and again on 12/03/24; which is 56 days and the alarm wasn't tested in January as of the time of inspection.
Documentation of the FBI clearance on file for staff member 1 was updated more than 60 months of the original clearance date. The original FBI clearance was obtained on 5/8/19 and updated on 5/20/24. Documentation of a disclosure statement was not on file for staff member 3.
During the time of inspection, it was observed that spray bottles were not labeled in classroom 4 and classroom 6. Both spray bottles were labeled during the inspection.
During the time of inspection, it was observed that the first aid kit in classroom number 8 was missing tweezers and scissors. Scissors were added to the first aid kit during the inspection.
During the time of inspection, it was observed that paint was peeling on the heater in classroom 2. This was corrected during the inspection.
During the time of inspection, it was observed that the teacher in the infant classroom did not wash their hands or the child's hands prior to serving and eating lunch.
Documentation of the health assessment on file for staff member 2 was updated more than 24 months of the original health assessment date.
Documentation of an emergency drill was not on file.
Documentation of the alarm testing showed that the alarms were tested more than 30 days of the previous test date. The alarm was tested on 12/1/23 and again on 1/2/24 which is 32 days; 5/3/24 and again on 6/3/24 which is 31 days.
Documentation on file for staff member 3 did not include 2 years' experience working with children or proof of education.
Documentation of the emergency contact form on file for child 1 did not include the enrolling parents work address.
Documentation of the emergency contact form on file for child 1 and child 2 did not include complete addresses for the individuals designated by the parent to whom the child may be released.
Documentation on file for staff member 3 did not include 2 written, nonfamily reference from individuals attesting to the person's suitability to serve as a facility person.
The criminal record clearance on file for staff member 1 was updated after the 60-month timeframe. The criminal record clearance for staff member 1 expired on 6/7/23 and was updated on 6/20/23. The criminal record clearance for staff member 2 was a volunteer clearance. The mandated reporter training for staff member 1expired on 6/6/23 and was updated on 6/21/23. The mandated reporter training on file for staff member 3 was completed after the 90 day probationary period. Criminal record clearance for employment purpose was obtained during the inspection for staff member two.
Documentation of the emergency plan on file didn't include the continuity of operations plan.
During the time of inspection, it was observed that there was a bottle of hand sanitizer within reach of children in the Pre K classroom. The hand sanitizer was placed out of reach of children during the inspection.
During the time of inspection, it was observed that the water temperature in the infant room was 122.5 degrees Fahrenheit.
During the time of inspection, it was observed that there were two ceiling tiles in the hallway, two ceiling tiles in the second infant room and two ceiling tiles in the young toddler room that all had significant water marks on them indicating a leak.
During the time of inspection, it was observed that a rubber mat located in the young toddler classroom was peeling which could cause a choking hazard for the children. The rubber mat was removed during the time of inspection.
Documentation of the influenza vaccine was not on file for child 1, child 2, child 3, and child 4.
The medication for child 8 expired on 9/2022 and the medication log for the child showed that the medication was given to the child on 6/7/23.
Documentation of the medication logs on file for child 6, child 7, child 8, and child 9 did not include special notes related to problems of administration.
Documentation of the health assessment on file for staff member 4 was completed after the first day caring for children.
Documentation of the health assessment on file for staff member 1 did not include a physical examination.
Documentation of the health assessment on file for staff member 3 didn't include information on medical problems that might threaten the health of the children or prohibit a staff person from providing adequate care to children.
Documentation of the agreement on file for child 1, child 3, child 4 and child 5 did not include the child's admission date.
The emergency contact information on file for child 2 did not include the enrolling parent's work phone number.
Documentation on file for child 5 did not include written consent signed by the parent for emergency medical care.
Documentation of the record on file for child 5 did not include signed parental consent for administration of medications or special dietary needs or signed parental consent for administration of minor first-aid procedures by facility staff.
Documentation of the record on file for child 5 did not include signed parental consent for transportation, walking excursions, swimming and wading.
Child 1 was unsupervised for an estimated time of seven minutes. The child was found by staff member 1 while passing by in the hallway. The child's primary care giver did not know his where abouts and was not physically present.
Staff person #13 was observed to be caring for children unsupervised. Staff person #13 has not completed the following pre-service training required prior to caring for children unsupervised: Pediatric CPR/First Aide
Staff person number 8 had an NSOR clearance dated 7/1/22, which was outside of the provisional hire period.
Facility did not have a DEP approval letter on file to conform with the requirements of the Safe Water Drinking Act
Staff person number 5 had a previous health assessment dated 10/9/19 and an updated health assessment dated 12/8/21, which is greater than 24 months.
Fire detection testing was not completed within 30 days on several occasions. Tested on 8/11/21 and again 9/20/21. Tested 9/20/21 and again on 10/22/21. Tested 12/3/21 and again on 1/24/22.
Staff person number 1,2,3,4,5,6,7,8,9,10,11, and 12 has acceptable pediatric first aid/CPR training in an approved curriculum; however, the trainer has not provided documentation that they are PQAS-certified in that training topic.
Staff person number 8 did not complete health and safety training within 90 days of hire. Health and safety training is on file and dated 3/3/22, which is greater than 90 days from hire. Staff person number 4 had health and safety training dated 10/25/18, which is not accepted. Staff person number 6 had health and safety training dated 9/18/16, which is not accepted.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Enforcement actions
Negative sanctions Pennsylvania lists for this center, such as a downgrade to a provisional certificate, refusing to renew or revoking its certificate of compliance, with the status COMPASS shows. “Operation permitted” means the center may keep operating while it appeals; “operation not permitted” means it may not.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Infant (6 Weeks-12 mos.) | $66.00 | $39.60 |
| Young Toddler (13-24 mos.) | $59.40 | $35.60 |
| Older Toddler (25-36 mos.) | $56.20 | $33.80 |
| Preschool (37 mos.- Entering K) | $45.40 | $27.20 |
| Young School-Age (K-3rd gr.) | $45.40 | $27.20 |
| Older School-Age (4th gr.-15 yrs.) | $45.40 | $27.20 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has Heavenly Hands Early Learning Center had any serious violations?
Pennsylvania cited 10 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Jul 23, 2026 (background checks): “On 7/23/26, it was observed that staff person 6 had a child abuse clearance on file that expired on 9/15/25 that was not updated until 9/23/25. CORRECTED ON SITE.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Heavenly Hands Early Learning Center?
Pennsylvania lists 2 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Heavenly Hands Early Learning Center’s Keystone STARS rating?
STAR 1, effective Dec 18, 2023. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Heavenly Hands Early Learning Center compare with other daycares in Dillsburg?
It is #8 of 8 centers in Dillsburg by topic-weighted citations per inspection, and has more citations per inspection than 80% of Pennsylvania certified centers with enough inspection history to compare.
When was Heavenly Hands Early Learning Center last inspected?
Jul 23, 2026 (renewal). The state cited at least one violation during that visit.
How much does Heavenly Hands Early Learning Center cost?
It reported full-time daily rates of $66.00 for infant, $59.40 for young toddler, $56.20 for older toddler, $45.40 for preschool in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs Heavenly Hands Early Learning Center?
The legal entity on its Pennsylvania certificate is Chestnut Grove United Methodist Church.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
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