Helping Hands Childcare
Helping Hands Childcare is a certified child care center in Imperial, PA, with capacity for 71 children. It holds a Keystone STAR 4 rating. Since August 2021, Pennsylvania certification staff have inspected it 6 times. The state cited 63 violations, 3 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (19 of 63). 22 citations came in the last 12 months, including 1 on a core-safety topic. Measured by topic-weighted citations per inspection, it is tied for #318 of 457 centers in Allegheny County and has more citations per inspection than 91% of Pennsylvania certified centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
In the Preschool Room, Secret deodorant and Dermoplast pain relief spray, labeled keep out of the reach of children, were observed in an unlocked cabinet and accessible to children. In the Preschool Room, Aquaphor, labeled keep out of the reach of children, was observed on the counter and accessible to children.
In the Preschool/School Age Room, a peeling cabinet was observed on the trash drawer in the kitchen area, and not in good repair.
In the Toddler Room, chipping paint was observed on the wall under the thermostat.
A container of Children's Tylenol labeled for Child #1, with an expiration date of 04/2025, was observed in the facility's medicine box. A container of Infant's Tylenol labeled for Child #2, with an expiration date of 09/2025, was observed in the facility's medicine box.
A container of Children's Tylenol labeled for Child #3 lacked written parental consent for administration. (SEE LIS CODE SHEET)
The file for Staff #1, identified as an aide, lacked documentation of an 8th grade education and 2 years' experience with children.
The two most recent Child Abuse clearances on file for Staff #1 are dated 5/5/20 and 5/8/25, more than 60 months apart.
The facility's emergency plan parent letter lacked a method for facility persons to contact parents when an emergency arises.
The facility's emergency plan parent letter lacked a method for facility persons to inform parents that the emergency has ended and how to safely reunite with their children.
In the Toddler Room, a spray bottle containing a clear liquid, that did not specify the contents, was observed in a cabinet.
In the Preschool Room, plastic building blocks and plastic magnet tiles were observed to be cracked and could cause injury. In the Pre-K/School Age Room, a clear plastic bin was observed to be cracked and could cause injury.
In the Toddler space, soft vinyl blocks were observed to be peeling with exposed foam and accessible to children who are still placing objects in their mouths.
The file for Child #1 contained an initial health report which lacked a date, making it invalid. The file for Child #1 contains an updated health report dated 2/14/24.
The facility's emergency plan and the emergency plan parent letter lacked accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.
The most recent emergency drill on file at the facility is dated 8/26/24, more than 12 months prior to the date of inspection.
The two most recent fire safety trainings on file for Staff #3 are dated 7/29/24 and 8/1/25, more than 12 months apart.
The two most recent evaluations on file for Staff #2 are dated 8/1/24 and 9/30/25, more than 12 months apart.
The file for Staff #4 lacked documentation of 2 years of experience with children.
The file for Child #3 lacked an assessment of the child's growth and development.
The emergency contact form for Child #2 and Child #3 lacked the enrolling parent's work address and work phone number.
The most recent emergency contact form review on file for Child #3 is dated 2/21/25, more than 6 months prior to the date of inspection.
The most recent agreement form review on file for Child #3 is dated 2/21/25, more than 6 months prior to the date of inspection.
Show 41 older citations
The facility's emergency plan did not contain a policy on Continuity of Operations required as of 7/1/22, as per announcement C-22-04.
The two most recent health reports on file for Child #3 were dated 9/14/22 and 10/6/23, more than 12 months apart. (SEE LIS CODE SHEET)
In the facility's medication bin, an Epi-Pen for Child #1 and a tube of Nystatin for Child #2 lacked written instructions from the individual who prescribed the medication.
The facility's annual written notification to local traffic authorities was dated 11/18/22, exceeding the annual update.
The mandated reporter training on file for Staff Person #2 was dated 6/14/19, more than 60 months prior.
The emergency contact form for Child #4 lacked the enrolling parent's work address.
The file for Staff Person #1 only contained 11 clock hours of childcare training. The file for Staff Person #3 only contained 10 clock hours of childcare training.
The parent letter explaining the emergency procedures did not include accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.
The record for child #6, who was a preschool child at the time, included a current health assessment dated more than 12 months following the date of their previous health assessment.
The record for child #1 lacked documentation of the influenza vaccine being administered in accordance with the recommendations of the ACIP.
Written notification of safe routes was not posted at a conspicuous location in the child care facility.
The emergency contact information for child #4 and #5 lacked the enrolling parent's work address and telephone number.
The emergency contact information for child #4 lacked the release person's address.
The emergency contact information in the record for child #2, #3 and #5 was not reviewed at least once in the last 6 months.
The record for staff #1 included a current state police, child abuse and FBI clearance dated more than 60 months following the dates of their previous clearances.
The facility's emergency plan did not include requirements for volunteer emergency preparedness training, practice drills and continuity of operations to maintain compliance with 45 CFR § 98.41(a)(1)(vii).
The operator did not post the emergency plan in the facility.
A bottle of ketchup was observed on a shelf with cleaning materials in the staff bathroom.
Trash that had been possibly contaminated by human secretions (nasal tissues) or excrement was contained in a receptacle that was not closed and plastic-lined.
The temperature of the water from the faucet at the sink in the preschool room was 120° F.
A visual strip or other visual identification was not placed on the glass doors used by children to enter the building.
Handwashing signs were not posted at the (2) sinks in the PS/SA classroom.
The record for staff #2 and #3 included a current health assessment dated more than 24 months following the date of their previous health assessment.
A bottle intended for the use of a child in the infant room was not labeled with the child's name.
The facility did not maintain documentation of the submission of emergency plan updates to the appropriate local and county emergency management agencies.
The record for child #1 contained a current health report dated more than 60 days following their first day of attendance at the facility.
The operator did not notify the local traffic safety authorities annually in writing of the location of the facility and the program's use of pedestrian and vehicular routes around the child care facility.
The emergency contact information for child #1 was not reviewed by a parent within a 6-month period between 7/6/2021 and 8/3/2022.
The financial agreement for child #1 was not reviewed by a parent within a 6-month period between 7/6/2021 and 8/3/2022.
Staff person #3 who was hired prior to the implementation of the current regulations did not obtain an annual minimum of 12 clock hours of child care training during the period between 12/19/2020 - 12/19/2021.
There was sitting water observed inside two tires and a large container that were located on the ground outside the entrance to the back outdoor play space, which would be accessible and pose a potential hazard for children accessing the space.
The facility's existing outdoor play space was temporarily unable to be used by children in care during its renovation and the facility did not have an alternate outdoor or indoor play space designated to be used for large muscle activity which includes running, jumping, climbing and riding.
There was a wooden pallet with broken pieces of wood that had sharp edges observed in the walkway to the back outdoor play space, which posed a potential hazard to children in care.
In the back outdoor play space, there was black edging on the ground in an area that was exposed to direct sunlight and it measured to be 159° F, which posed a potential hazard for children using the play space.
There were visible potential hazards accessible to children on the following outdoor play surfaces: there was a rooted remnant of a woody plant that appeared to have been broken in half with a sharp pointed edge sticking straight up from the ground leftover from the recent removal of overgrowth in the back outdoor play space and there was a low-growing prickly weed in the grass outside the gated entrance to the back outdoor play space.
The record for staff #2 who began working in child care on 6/16/2021 included a current NSOR verification certificate dated 10/20/2021, which was more than the 45 days they were permitted to work on a provisional basis.
The first-aid kit in the PS/SA room was observed sitting on a box in the entryway, accessible to children in care.
A climbing cube in the outdoor play space had a slide that was broken off and laying on the ground beside it; and the vinyl on a red chair in the PS/SA room was cracked, creating rough edges and potential pinch points.
The operator did not have the proof of purchase for the interconnected fire detection system. The operator did not test the fire detection system at least once every 30 days from the last test date documented on 9/2/2021.
The emergency contact information for child #1 did not include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable.
The records for staff #1, #2, #4, #5 and #6, who were hired on or after the implementation of the current regulations on 12/19/2020, included documentation of current pediatric first and pediatric CPR training completed on 9/29/2021, which was more than 90 days following their first day working in child care.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Infant (6 Weeks-12 mos.) | $63.00 | $46.00 |
| Young Toddler (13-24 mos.) | $60.00 | $45.00 |
| Older Toddler (25-36 mos.) | $58.00 | $43.00 |
| Preschool (37 mos.- Entering K) | $56.00 | $41.00 |
| Young School-Age (K-3rd gr.) | $26.00 | $26.00 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has Helping Hands Childcare had any serious violations?
Pennsylvania cited 3 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Oct 22, 2025 (background checks): “The two most recent Child Abuse clearances on file for Staff #1 are dated 5/5/20 and 5/8/25, more than 60 months apart.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Helping Hands Childcare?
Pennsylvania lists no complaint investigation that found a violation at Helping Hands Childcare since 2021. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Helping Hands Childcare’s Keystone STARS rating?
STAR 4, effective Dec 5, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Helping Hands Childcare compare with other daycares in Allegheny County?
It is tied for #318 of 457 centers in Allegheny County by topic-weighted citations per inspection, and has more citations per inspection than 91% of Pennsylvania certified centers with enough inspection history to compare.
When was Helping Hands Childcare last inspected?
Mar 18, 2026 (allocated unannounced monitoring). The state cited at least one violation during that visit.
How much does Helping Hands Childcare cost?
It reported full-time daily rates of $63.00 for infant, $60.00 for young toddler, $58.00 for older toddler, $56.00 for preschool in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs Helping Hands Childcare?
The legal entity on its Pennsylvania certificate is Helping Hands Childcare.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.
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