Daycare Record Child care inspection records

Helping Hands Society

301 Rocky Rd, Hazleton, PA 18201 · Luzerne County
Keystone STAR 1

Helping Hands Society is a certified child care center in Hazleton, PA, with capacity for 46 children. It holds a Keystone STAR 1 rating. Since August 2021, Pennsylvania certification staff have inspected it twice. The state cited 16 violations, none of them core-safety, most often for records & paperwork (5 of 16). All 16 came in the last 12 months. Measured by topic-weighted citations per inspection, it is #10 of 10 centers in Hazleton and has more citations per inspection than 75% of Pennsylvania certified centers.

Inspection record

More citations than 75% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. More citations than most
#10 of 10 centers in Hazleton
0 Core-safety citations
16 Other citations
2 Inspections
0 Complaint investigations that found violations
16 citations from 2 state visits since Aug 16, 2021 · 16 in the last 12 months · last inspected Apr 7, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Apr 7, 2026 · Inspection · citation found Dec 3, 2025 · Inspection · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Records & paperwork 5
Emergency preparedness 4
Health & medication 3
Building & playground safety 2
Training & qualifications 2

Citations, newest first

Citation Apr 7, 2026 Inspection Emergency preparedness
Training regarding plan 55 Pa. Code §3270.27(c)
During the renewal inspection conducted on 4/7/2026 observed that staff person #1, #2, #3, and #4's files did not include training regarding the emergency plan at the time of initial employment.
Center’s plan of correction (implemented, May 11, 2026): “While the facility had trained and reviewed the emergency plan with staff, there was no visible proof of the training. The facility will create a document stating the date of emergency plan training. Each employee will sign the document which will be placed in their employee file.”
Citation Apr 7, 2026 Inspection Building & playground safety
Outside Walkways 55 Pa. Code §3270.64
During the renewal inspection conducted on 4/7/2026 observed the walkways located in the outside play space had large cracks across them.
Center’s plan of correction (implemented, Jun 29, 2026): “All large cracks on walkways in the playground will be filled to meet regulation requiring outside walkway being free from hazards.”
Citation Apr 7, 2026 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
During the renewal inspection conducted on 4/7/2026 observed the fence post links on the far-right side of the fence were in need of repair. There was broken glass on a window on the shed and there were materials such as doors propped up on the shed. Also observed, there was peeled paint on the gazebo.
Center’s plan of correction (implemented, Jun 29, 2026): “The facility has contacted our landscaping company and board members to arrange to fix the issues on the playground. The fence will be fixed so there are no sharp pieces protruding outward. The broken glass will be removed. The window will either be replaced or boarded up. All debris from behind…”
Citation Apr 7, 2026 Inspection Health & medication
Original label 55 Pa. Code §3270.133(5)
During the renewal inspection conducted on 4/7/2026 observed child #5's EpiPen did not have a date on it. Child #6's medication expired as of 6/9/2025. Child #7's medication expired as of 9/30/2025.
Center’s plan of correction (implemented, May 11, 2026): “Parents of child #5, #6 and #7 will be contacted immediately. Child # 5's EpiPen was in date. The parent explained how to take off cover to check the date. Issue resolved for Child #5. Child # 6 and #7 were asked to send new medication and/or EpiPen in that is in date. (child #7 has sent in new…”
Citation Apr 7, 2026 Inspection Health & medication
12 months prior to service and every 24 months thereafter/Health assessment, TB test 55 Pa. Code §3270.151(a)/3270.192(3)
During the renewal inspection conducted on 4/7/2026 observed staff person #4's health assessment was not dated.
Center’s plan of correction (implemented, May 22, 2026): “Staff person #4 will contact their physician. The physician will add the date to the original physical form and initial next to the date. Physical will be placed on file.”
Citation Apr 7, 2026 Inspection Training & qualifications
HS/GED + 2 yrs/Exp, educ., training prior to facility 55 Pa. Code §3270.36(b)(5)/3270.192(2)(ii)
During the renewal inspection conducted on 4/7/2026 observed staff persons #3 and #4's records did not include verification of education and training prior to service at the facility.
Center’s plan of correction (implemented, May 22, 2026): “Staff person #3 and #4 will provide verification of highest level of education. This form of verification (diploma or transcript) will be placed in the staff person's employee file.”
Citation Apr 7, 2026 Inspection Records & paperwork
Admission date/Application, admission, withdrawal dates 55 Pa. Code §3270.123(a)(6)/3270.182(2)
During the renewal inspection conducted on 4/7/2026 observed child #1, #2, and #5's agreement did not specify the date of the child's admission. Corrected on-site 4/7/2026.
Center’s plan of correction (implemented, Apr 29, 2026): “The Education director added the child's date of admission to the agreement form.”
Citation Apr 7, 2026 Inspection Records & paperwork
Parent home/work address, phone 55 Pa. Code §3270.124(b)(3)
During the renewal inspection conducted on 4/7/2026 observed child #1 and #2's emergency contact information did not include the work addresses and telephone numbers of the enrolling parent.
Center’s plan of correction (implemented, May 11, 2026): “Parents of child #1 and child #2 will fill in blank sections on the emergency form. If they have no information to put in the area or choose not to put information there, they will mark N/A so that no blank spots remain on the paper.”
Citation Apr 7, 2026 Inspection Records & paperwork
Written consent/Consent for emergency medical care required prior to admission 55 Pa. Code §3270.124(b)(4)/3270.182(3)
During the renewal inspection conducted on 4/7/2026 observed child #1's emergency contact information did not include the written consent signed by a parent for emergency medical care.
Center’s plan of correction (implemented, May 11, 2026): “Parents of child #1 will be asked to sign the area on the emergency form indicating consent for emergency medical care.”
Citation Apr 7, 2026 Inspection Records & paperwork
Insurance coverage information 55 Pa. Code §3270.124(b)(6)
During the renewal inspection conducted on 4/7/2026 observed child #3's emergency contact information did not include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable.
Center’s plan of correction (implemented, May 11, 2026): “Parents of child #3 will be asked to complete the area on the emergency form indicating child's health insurance coverage and policy number.”
Citation Apr 7, 2026 Inspection Records & paperwork
Consent for administration of minor first-aid required prior to admission/Signed parental consent for transportation, walking excursions, swimming and wading 55 Pa. Code §3270.182(5)/3270.182(6)
During the renewal inspection conducted on 4/7/2026 observed child #1's record did not contain signed consent for administration of minor first-aid procedures by facility staff and transportation.
Center’s plan of correction (implemented, May 11, 2026): “Parents of child #1 will be asked to sign the area on the emergency form indicating consent for minor first-aid procedures by staff and transportation (by ambulance in case of emergency).”
Citation Apr 7, 2026 Inspection Training & qualifications
Health and Safety Training - Pediatric First Aid and CPR 55 Pa. Code §3270.31(f)(10)
During the renewal inspection conducted on 4/7/2026 observed staff person #3 has not completed professional development in the topic of pediatric first aid and pediatric cardiopulmonary resuscitation within 90 days of hire.
Center’s plan of correction (implemented, Jun 8, 2026): “The facility will schedule Pediatric first aid and CPR training as soon as possible for staff person #3 to complete. In the meantime, staff person #3 will not be alone with a student until training is complete. *CPR training is scheduled for June 4, 2026.”
Citation Dec 3, 2025 Inspection Emergency preparedness
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
During the initial inspection conducted on 12/3/2025 observed the facility's emergency plan did not address continuity of operations.
Center’s plan of correction (implemented, Jan 2, 2026): “The facility will ensure that the Emergency Plan includes information regarding continuity of operations. All staff and children's files will be backed up electronically in case staff is not able to get to the physical copies. Throughout the school year and during an emergency, it is important to…”
Citation Dec 3, 2025 Inspection Emergency preparedness
Contact when ended/Emergency plan 55 Pa. Code §3270.27(a)(4)/3270.27(a)(5)
During the initial inspection conducted on 12/3/2025 observed the facility's emergency plan did not provide for a method for facility persons to inform parents that the emergency has ended and to provide instruction as to how parents can safely be reunited with their children. It also did not provide for accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.
Center’s plan of correction (implemented, Jan 2, 2026): “The facility will make necessary adjustments to the emergency plan and accompanying parent letter to include a method of communication between the school and parents to notify when an emergency has begun and ended and plan for reunification. This method of communication will include contacting…”
Citation Dec 3, 2025 Inspection Health & medication
Exam communicable disease 55 Pa. Code §3270.151(c)(3)
During the initial inspection conducted on 12/3/2025 observed staff person #1 and #2's adult health assessments did not include an examination for communicable diseases and the results of that examination.
Center’s plan of correction (implemented, Jan 14, 2026): “Both staff members will get documentation stating that they are free from communicable diseases as soon as possible to be placed in their file and sent to OCDEL. Remaining staff will also get documentation stating that they are free from communicable diseases to be placed in staff files”
Citation Dec 3, 2025 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(f)
During the initial inspection conducted on 12/3/2025 observed that a copy of the emergency plan was not sent to the local municipality and the county emergency management agency.
Center’s plan of correction (implemented, Jan 2, 2026): “The facility will send a copy of the emergency plan to the local municipality and to the county emergency management agency as soon as all necessary adjustments are made to the Emergency plan.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

About this center

Capacity 46 children
Certificate status Regular
Certificate valid through Jun 29, 2027
Keystone STARS STAR 1
since Jul 3, 2026 · what STARS means
Operator Helping Hands Society Of Hazleton Area/Schuyl/Carb
Phone —
State certificate # CER-00257721
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Helping Hands Society had any serious violations?

No citations on supervision, staff ratios, discipline, background checks, child protection or safe sleep since 2021. It has 16 other citations, listed above.

Have there been complaints about Helping Hands Society?

Pennsylvania lists no complaint investigation that found a violation at Helping Hands Society since 2021. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Helping Hands Society’s Keystone STARS rating?

STAR 1, effective Jul 3, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Helping Hands Society compare with other daycares in Hazleton?

It is #10 of 10 centers in Hazleton by topic-weighted citations per inspection, and has more citations per inspection than 75% of Pennsylvania certified centers with enough inspection history to compare.

When was Helping Hands Society last inspected?

Apr 7, 2026 (renewal). The state cited at least one violation during that visit.

Who runs Helping Hands Society?

The legal entity on its Pennsylvania certificate is Helping Hands Society Of Hazleton Area/Schuyl/Carb.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

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