Highlands Childcare Center LLC
Highlands Childcare Center LLC is a certified child care center in Natrona Heights, PA, with capacity for 40 children. It holds a Keystone STAR 1 rating. Since August 2021, Pennsylvania certification staff have inspected it 8 times. The state cited 45 violations, 4 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for health & medication (12 of 45). 6 citations came in the last 12 months. Measured by topic-weighted citations per inspection, it is tied for #132 of 457 centers in Allegheny County and has more citations per inspection than 62% of Pennsylvania certified centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
There was an uncovered receptacle in the Purple room accessible to children age 5 years or younger, across from the table where the children were doing an activity.
There was peeling paint in the Purple room under the sticker charts and under the window across from the door on the right side of the room.
The health report on file for Child #1 and #2, toddlers at the time, (See LIS Code Sheet), were obtained more than 6 months from the previous dated health reports. The health report for Child #1 was dated 5/6/25 more than 6 months after the previous health report dated 10/7/24. The health report for Child #2 was dated 5/8/25 more than 6 months after the previous health report dated 10/29/24.
The health report on file for Child #3, a preschooler (See LIS Code Sheet), was dated 9/4/24 more than 12 months ago.
The Emergency Contact form for Child #4 lacked parental consent for the facility to obtain emergency medical care and parental consent for the facility to administer minor first aid.
The file for Staff Person #1 lacked 2 of the 12 required annual training hours for the most recent review period, August 2024 and August 2025.
The most recent FBI clearances on file for Staff Person #2 are dated 7/26/19 and 10/5/24 more than 60 months apart. The file for Staff Person #3 contained the following clearances that were more than 60 days apart: PA State Police clearances dated 3/20/19 and 4/16/24; PA Child Abuse clearances dated 3/28/19 and 4/18/24; and DHS FBI clearances dated 3/28/19 and 4/7/24.
The Emergency Plan did not address Continuity of Operations as required by Announcement C-22-04 which states to maintain full compliance with 45 CFR § 98.41(a)(1)(vii), child care facilities must have requirements for continuity of operations including information regarding how they will pay for repairs, pay staff, and pay bills during the aftermath of the disaster.
In the yellow room, the electrical outlet accessible to children 5 years of age or younger lacked a receptacle cover.
Per staff statements, the trash in the black room had not been removed from the previous day.
Show 35 older citations
The wooden floor in the purple room has a 6 inch section missing creating a gap which presents a tripping hazard.
There were multiple areas of peeling paint in the facility, including: behind the door and to the lower right of the TV in the purple room; the wall under the window in the blue room; the walls by the bulletin board in the orange room; the wall above the toy box in the yellow room.
In the Red Room at approximately 1:00pm, Staff Person #6 was observed changing a diaper. Staff Person #6 placed the soiled diaper on the changing pad, then completed the diaper change and clean up before discarding the soiled diaper into a plastic-lined, hands-free covered can.
The current health assessment on file for Staff Person #1 was dated more than 24 months after the previous health assessment (1/17/22 and 3/20/24).
Current TB test results on file for Staff Person #4 were obtained more than 60 days after initial employment. The initial TB test results were completed more than 12 months prior to initial employment.
The Emergency Plan lacked accommodations for children with disabilities and chronic medical conditions.
The fire alarm testing log includes test dates that were more than 30 days apart (12/1/23 - 1/1/24 and 1/1/24 and 2/1/24).
The file for Child #4 contained a health report dated more than 60 days following the first day of attendance at the facility.
The agreement form for Child #4 lacked arrival and departure times.
The files for Child #1, Child #2, Child #3, Child #4, Child #5, Child #6, and Child #7 contained the original agreement form.
The emergency contact form on file for Child #7 lacked the name and address of the physician or source of medical care.
The emergency contact form on file for Child #5 lacked the address for the individual designated by the parent to whom the child may be released.
The file for staff #4 and staff #5 lacked one of the two required written, nonfamily references.
The file for Staff Person #1 lacked 9 of the required 12 hours of training for the most recent annual review period (December 19, 2022 - December 19, 2023).
At approximately 8:20 AM Facility Person #1 was observed leaving the Yellow Room and crossing the hall to the Red Room where Facility Person #2 was observed. There were 5 infants present in the room. Staff stated that the fifth child in the Red Room arrived a minute or two earlier, and Facility Person #2 was the only staff person supervising the children in that room until Facility Person #1 came into the room.
SECOND CITATION; CITED PREVIOUSLY ON 2/27/24: In the toddler room (Yellow Room) at approximately 8:00 AM, there were 20 children in total receiving care in the space. The maximum capacity of the classroom, based on the measured room size, is 9 children.
3270.113(a)(1) -- In the Toddler Room (Red Room) at approximately 8:20 AM, Facility Persons #1-#5 were supervising 2 infants, 7 young toddlers, 6 older toddlers and 7 preschoolers. Each staff person was asked to identify the children for which they were responsible supervising. None of the five staff in the room claimed responsibility for the 6 older toddlers. When asked who was assigned to supervise these children, staff stated that their teachers had not yet arrived.
In the toddler room (Red Room) at approximately 8:20 AM, there were 22 children in total receiving care in the space. The maximum capacity of the classroom, based on the measured room size, is 8 children.
The last fire drill recorded on the facility's fire drill log was documented as occurring on 9/11/23.
The last smoke detector testing recorded on the facility's smoke detector testing log was documented as occurring on 10/1/23. Testing is required at least every 30 days.
There was no documentation on file that Facility Person #1, who has been employed at the facility more than 90 days, had completed the required pre-service health and safety training.
There was no documentation on file that Facility Person #1, who has been employed at the facility more than 90 days, had completed mandated reporter training.
The file for staff person #1, whom was hired as the director on (See LIS Code Sheet), lacked state police and child abuse clearances that were completed 60 months from the previous clearance. The state police clearances in the file were dated 4/13/18 and 7/27/23. The child abuse clearances in the file were dated 4/21/18 and 7/31/23. The file for staff person #6, whom was hired as an assistant group supervisor on (See LIS Code Sheet), lacked an FBI clearance that were completed 60 months from the previous clearance. The FBI clearances in the file were dated 9/1/18 and 10/13/23.
The file for staff person #7 lacked an adult health assessment that included a physical examination.
The file for staff person #7 lacked an adult health assessment that included an examination for communicable diseases and the results of that examination.
The file for staff person #7 lacked an adult health assessment that included information on medical problems that might threaten the health of the children or prohibit a staff person from providing adequate care to children and the physician's or CRNP's assessment of the person's suitability to provide child care.
The file for child #2 lacked an initial health report.
The files for staff persons #1, #2, #3, #4 and #5 who were hired prior to October 4, 2022 lacked the Pennsylvania Health and Safety Update 2022 training.
The file for staff person #7 lacked a high school diploma.
The file for child #1 lacked emergency contact information that included the work address and work telephone number of the enrolling parent.
The file for child #1 lacked emergency contact information that included information on the child's special needs, as specified by the child's parent, physician, physician's assistant or CRNP, which is needed in an emergency situation.
The file for child #2 lacked a copy of the initial agreement.
The file for child #1 lacked a child health report that was updated 6 months prior to the current child health report. The child health reports in the file are dated 7/8/21 and 8/14/22.
The file for child #1 lacked updated written verification from a physician, physician's assistant, CRNP, the Department of Health or a local health department of ongoing vaccines administered to a toddler in accordance with the schedule recommended by the ACIP.
The file for staff person #1 lacked training in health and safety topics numbers 1-9 as listed in the regulation 3270.31(f).
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Newborn (Under 6 Weeks) | $60.00 | — |
| Infant (6 Weeks-12 mos.) | $60.00 | — |
| Young Toddler (13-24 mos.) | $58.00 | — |
| Older Toddler (25-36 mos.) | $56.00 | — |
| Preschool (37 mos.- Entering K) | $50.00 | $38.00 |
| Young School-Age (K-3rd gr.) | $45.00 | $30.00 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has Highlands Childcare Center LLC had any serious violations?
Pennsylvania cited 4 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Oct 15, 2024 (background checks): “The most recent FBI clearances on file for Staff Person #2 are dated 7/26/19 and 10/5/24 more than 60 months apart. The file for Staff Person #3 contained the following clearances that were more than 60 days apart: PA…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Highlands Childcare Center LLC?
Pennsylvania lists no complaint investigation that found a violation at Highlands Childcare Center LLC since 2021. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Highlands Childcare Center LLC’s Keystone STARS rating?
STAR 1, effective Mar 12, 2020. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Highlands Childcare Center LLC compare with other daycares in Allegheny County?
It is tied for #132 of 457 centers in Allegheny County by topic-weighted citations per inspection, and has more citations per inspection than 62% of Pennsylvania certified centers with enough inspection history to compare.
When was Highlands Childcare Center LLC last inspected?
Oct 22, 2025 (renewal). The state cited at least one violation during that visit.
How much does Highlands Childcare Center LLC cost?
It reported full-time daily rates of $60.00 for newborn, $60.00 for infant, $58.00 for young toddler, $56.00 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs Highlands Childcare Center LLC?
The legal entity on its Pennsylvania certificate is Highlands Childcare Center LLC.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.
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