Daycare Record Child care inspection records

In Good Hands LLC · 5712 N Broad St, Philadelphia

5712 N Broad St, Philadelphia, PA 19141 · Philadelphia County
1 complaint investigation found violations Keystone STAR 2

In Good Hands LLC is a certified child care center in Philadelphia, PA, with capacity for 110 children. It holds a Keystone STAR 2 rating. Since August 2021, Pennsylvania certification staff have inspected it 7 times and confirmed violations in 1 complaint investigation. The state cited 39 violations, 4 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (12 of 39). None of them came in the last 12 months. Measured by topic-weighted citations per inspection, it is tied for #898 of 1,163 centers in Philadelphia and has more citations per inspection than 68% of Pennsylvania certified centers.

Inspection record

More citations than 68% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. More citations than most
Tied for #898 of 1,163 centers in Philadelphia
4 Core-safety citations
35 Other citations
7 Inspections
1 Complaint investigations that found violations
39 citations from 8 state visits since Aug 16, 2021 · none in the last 12 months · last inspected Jul 10, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Jul 10, 2026 · Inspection · no citation Jul 15, 2025 · Inspection · no citation Jan 9, 2025 · Inspection · no citation Jul 11, 2024 · Inspection · citation found Aug 17, 2023 · Inspection · citation found Aug 8, 2023 · Report/investigation · citation found Aug 8, 2023 · Inspection · citation found Oct 13, 2022 · Inspection · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Building & playground safety 12
Emergency preparedness 11
Health & medication 5
Supervision 3
Records & paperwork 3
Training & qualifications 2
Food & feeding 1
Background checks 1
Transportation 1

Citations, newest first

Citation Jul 11, 2024 Inspection Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
On July 11, 2024 during the renewal inspection, the Cert Rep observed chipped paint on the blue wall in the Older Toddler room.
Center’s plan of correction (implemented, Aug 21, 2024): “Repair chipped or peeled damaged paint in older toddler room.”
Citation Jul 11, 2024 Inspection Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)(4)(i)
On July 11, 2024 during the renewal inspection, the file of Staff #1 did not contain evidence of updated Pediatric First Aid/CPR, the training on file was dated 6/4/22.
Center’s plan of correction (implemented, Aug 19, 2024): “First aid/CPR taken July 17, 2024 updated for 2 years. I plan to always keep first aid/CPR updated before expiration.”
Core safety Aug 17, 2023 Inspection Supervision
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
On 8-17-2023, during the renewal inspection, staff person #1 was observed to be caring for children unsupervised. Staff person #1 has not completed the following pre-service training required prior to caring for children unsupervised: Pediatric First Aid/CPR training and Mandated Reporter training.
Center’s plan of correction (implemented, Nov 20, 2023): “To ensure that staff is supervised at all times.”
Citation Aug 17, 2023 Inspection Emergency preparedness
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
On 8-17-2023, during the Renewal inspection, the facility's emergency plan did not address continuity of operations.
Center’s plan of correction (implemented, Nov 20, 2023): “Update emergency plan to include continuity of operations.”
Citation Aug 17, 2023 Inspection Emergency preparedness
Contact when arises/Contact when ended 55 Pa. Code §3270.27(a)(3)/3270.27(a)(4)
On 8-17-2023, during the Renewal inspection, the facility's emergency plan did not address the method in which parents will be notified when an emergency arises and when it has ended.
Center’s plan of correction (implemented, Nov 20, 2023): “Corrected emergency plan to include instructions on how to contact parents to reunite with children.”
Citation Aug 17, 2023 Inspection Emergency preparedness
Plan reviewed/updated annually 55 Pa. Code §3270.27(b)
On 8-17-2023, during the Renewal inspection, the emergency plan presented did not show that it had been reviewed annually. Last date shown was 2019 and addressed another location.
Center’s plan of correction (implemented, Nov 20, 2023): “Update emergency plan annually and review as needed.”
Citation Aug 17, 2023 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
On 8-17-2023, during the Renewal inspection, Johnson and Johnson baby oil was located in an unlocked cabinet in the middle classroom space (pre-school room).
Center’s plan of correction (implemented, Aug 17, 2023): “Baby oil was removed immediately and stored in a locked cabinet.”
Citation Aug 17, 2023 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
On 8-17-2023, during the Renewal inspection, ceiling tiles throughout the facility present water stains. The wall in the first classroom, where shool-agers were present, presented dirt and had a wire sticking out on the floor, presenting a tripping hazard. The faucet in the third classroom where young toddlers were present was dirty. The yellow and green bins located in that space presented a lot of dust. Push pins were located on top of the children's kitchen play set in the middle, preschool, classroom. A plastic bag was located under the changing table in the infant room which was accessible to children. The carpet in the playspace was dirty.
Center’s plan of correction (implemented, Nov 20, 2023): “Walls were cleaned, wires removed, ceiling tiles were replaced, faucet cleaned, push pins and area rug in play area removed. Plastic under the changing table removed and yellow and green bins removed from classroom.”
Citation Aug 17, 2023 Inspection Building & playground safety
Lighting 55 Pa. Code §3270.78
On 8-17-2023, during the Renewal inspection, several lights throughout the facility were inoperable causing the facility to be dimly lit.
Center’s plan of correction (implemented, Nov 20, 2023): “Replace lights in the facility.”
Citation Aug 17, 2023 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.82(g)
On 8-17-2023, during the Renewal inspection, the first sink cabinet in the children's bathroom had a broken door with a lock on it causing a hazard and the bathroom walls were dirty.
Center’s plan of correction (implemented, Nov 20, 2023): “Replace bathroom cabinet and sink.”
Show 29 older citations
Citation Aug 17, 2023 Inspection Food & feeding
Refrigerator 55 Pa. Code §3270.107
On 8-17-2023, during the Renewal inspection, the thermometer located in the kitchen refrigerator read 55° F.
Center’s plan of correction (implemented, Nov 20, 2023): “Refrigerator has been replaced.”
Citation Aug 17, 2023 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(5)
On 8-17-2023, during the Renewal inspection, the emergency plan presented did not address accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.
Center’s plan of correction (implemented, Nov 20, 2023): “Updated emergency plan to include accommodations for infants, toddlers, children with disabilities and children with chronic medical conditions.”
Citation Aug 17, 2023 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
On 8-17-2023, during the Renewal inspection, proof of purchase for the facility's fire detection devices or systems was not presented.
Center’s plan of correction (implemented, Aug 17, 2023): “The provider signed an attestation statement.”
Citation Aug 17, 2023 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(1)
On 8-17-2023, during the Renewal inspection, the facility did not have an emergency plan that addressed that specific location.
Center’s plan of correction (implemented, Nov 20, 2023): “Update the emergency plan to include a specific location.”
Citation Aug 17, 2023 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(2)
On 8-17-2023, during the Renewal inspection, the emergency plan presented did not address evacuation of children to a location away from the facility being inspected.
Center’s plan of correction (implemented, Nov 20, 2023): “Corrected emergency plan to include evacuation of children to a location away from the facility.”
Citation Aug 17, 2023 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(f)
On 8-17-2023, during the Renewal inspection, proof that a copy of the emergency plan for this location was not sent to the local municipality and to the county emergency management agency.
Center’s plan of correction (implemented, Nov 20, 2023): “Send emergency plan to local municipality.”
Citation Aug 17, 2023 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
On 8-17-2023, during the Renewal inspection, the file of staff person #1 did not contain two nonfamily written references.
Center’s plan of correction (implemented, Aug 17, 2023): “Staff person #1 presented a nonfamily written reference letter.”
Core safety Aug 8, 2023 Complaint investigation Supervision
Supervised at all times 55 Pa. Code §3270.113(a)
On 8-8-2023, during the complaint investigation, it was confirmed through staff interviews that child #1 was bitten by another child in the classroom; in a separate incident, child #1 endured an eye injury by climbing onto a changing table located in the adjacent infant classroom. Staff person #1 acknowledged although they were physically present in the same space with child #1, during each occurrence, staff person #1 did not see the incidents occur because they were attending to other children in the classroom and their back was turned away from child #1.
Center’s plan of correction (implemented, Nov 20, 2023): “All staff will receive supervision training.”
Core safety Aug 8, 2023 Inspection Supervision
Staff assigned to specific children 55 Pa. Code §3270.113(a)(1)
On 8-8-2023, during the complaint investigation, staff person #1 was unable to identify specific children assigned.
Center’s plan of correction (implemented, Nov 20, 2023): “The provider will ensure that staff is familiar with children in their care.”
Citation Aug 8, 2023 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
On 8-8-2023, during the complaint investigation, toxins labeled bleach and water were on the shelves of the preschool, young toddlers and school age classrooms.
Center’s plan of correction (implemented, Nov 20, 2023): “Toxins will be put away and kept in locked cabinets.”
Citation Aug 8, 2023 Complaint investigation Records & paperwork
Reports of accidents, injuries and illnesses. Original report - parent same day Copy - facility accident file. Copy - child's file 55 Pa. Code §3270.182(7)
On 8-8-2023, during the complaint investigation, the file for child #1 did not contain an incident report for any of the injuries that child #1 endured while in care at the facility. The facility did not have evidence of an accident file.
Center’s plan of correction (implemented, Nov 20, 2023): “Make sure to keep proper records at all times. Explain to staff the importance of keeping files updated with incident reports and illness logs.”
Core safety Oct 13, 2022 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
The file for staff member #4 did not include the rap sheet(s) for the FBI clearance, dated 12/30/2019; which indicated a record. Facility person #1 was working without clearances or any other documents required under the CPSL, on file at the facility.
Center’s plan of correction (implemented, Nov 21, 2022): “Facility person #1 will not be onsite without the documents required under CPSL being in a file at the facility. Staff member #4 will provide the rap sheet(s) for the FBI clearance dated 12/30/2019. The director will ensure that staffer #4's rap sheet(s) are submitted to the facility files. The…”
Citation Oct 13, 2022 Inspection Emergency preparedness
Contact when arises/Contact when ended 55 Pa. Code §3270.27(a)(3)/3270.27(a)(4)
The facility's emergency plan entitled "Fire Evacuation Procedures" doesn't provide a method for staff persons to contact the parents as soon as reasonably possible when an emergency situation arises. Nor does the plan provide a method for staff persons to inform parents that the emergency has ended and to provide instruction as to how parents can safety be returned with their children.
Center’s plan of correction (implemented, Nov 21, 2022): “The director and the provider will edit the emergency plan to include a method for facility persons to contact parents as soon as reasonably possible when an emergency situation arises. The plan will also be edited to include a method for facility persons to inform parents that the emergency has…”
Citation Oct 13, 2022 Inspection Emergency preparedness
Plan reviewed/updated annually 55 Pa. Code §3270.27(b)
The facility had not documented in writing the annual review or update of the facility's emergency plan.
Center’s plan of correction (implemented, Nov 21, 2022): “The director and/or operator will immediately review the facility's emergency plan to ensure the plan has current and appropriate information in compliance with regulation 3270.27 (a -b). The director/operator will then document in writing somewhere on/ in the emergency plan the date of the review…”
Citation Oct 13, 2022 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
Several areas around the facility were in need of repair or cleaning. The floor in the PreK area had missing or broken floor tiles, which were covered with black tape. Water-stained ceiling tiles observed in the indoor play space and other areas of the facility. The air vent in the ceiling of the indoor play space was in disrepair. The back hallway leading to the indoor play space and bathroom was cluttered with discarded furniture and other facility supplies which were possible tilting/ tripping hazards. The area rug in the indoor play space was observed with dirt spots and looked unclean.
Center’s plan of correction (implemented, Nov 21, 2022): “The director will ensure all areas of disrepair cited are corrected to good repair or cleaned. The clutter in the back hallway will be removed so the hallway area is free of hazards.”
Citation Oct 13, 2022 Inspection Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
Peeling and chipped paint was observed in the infant area, PreK area and other high traffic areas around the facility.
Center’s plan of correction (implemented, Nov 21, 2022): “Any peeling paint or damaged plaster on the indoor surfaces in the childcare facility will be repaired immediately to ensure compliance. Repairs requiring paint or other chemicals will be done during day the facility isn't caring for children.”
Citation Oct 13, 2022 Inspection Building & playground safety
Age appropriate/Facilitate child development 55 Pa. Code §3270.101(a)/3270.101(b)
The infant and young toddler areas, on the left set of the facility; lacked play equipment and learning materials which address a child's emotional, cognitive, communicative, perceptual-motor, physical and social development. The childcare area designated for school-age children lacked age-appropriate materials to address a child's emotional, cognitive, communicative, perceptual-motor, physical and social development.
Center’s plan of correction (implemented, Nov 21, 2022): “The director and staff will set-up the infant, young toddler and school age children's areas with play equipment and materials appropriate to the developmental needs, individual interests and ages of the children shall be provided in sufficient amount and variety to preclude long waits for use. The…”
Citation Oct 13, 2022 Inspection Health & medication
Immunization record/Initial and subsequent health reports 55 Pa. Code §3270.131(d)(5)/3270.182(1)
The files for child #1, child #2 and child #3 did not include the child's immunization record or status.
Center’s plan of correction (implemented, Nov 21, 2022): “The director will contact the parents of the children listed to obtain the children's immunization records, immediately. The parents of the children listed must submit immunization records or letter indicating religious, medical or personal reason for not immunizing child within 20 days or they…”
Citation Oct 13, 2022 Inspection Health & medication
Disposable diapers 55 Pa. Code §3270.135(a)(3)
Staff #7 indicated that infant room staff don't immediately discard soiled diapers into a plastic-lined, hands-free covered can. Staffer #7 stated soiled diapers are put into a plastic bag and then placed on top of the half wall ledge for the director to come by and take it to the outdoor trash.
Center’s plan of correction (implemented, Nov 21, 2022): “Soiled diapers in plastic bags will no longer be placed on the half wall ledge to be discarded outside. Staff will immediately discard soiled diapers into a plastic- lined, hands free covered can. The director and staff will review regulations related to diaper changing procedures and research best…”
Citation Oct 13, 2022 Inspection Health & medication
12 months prior to service and every 24 months thereafter/Health assessment, TB test 55 Pa. Code §3270.151(a)/3270.192(3)
Facility person #1 observed working in the kitchen, did not have a health assessment on file at the facility. Staff member #6 's health assessment, dated 2/27/2020; is over 24 months and no longer valid.
Center’s plan of correction (implemented, Nov 21, 2022): “Facility person #1 will not service children until a completed health assessment with TB results are on file at the facility. Staff member #6 will immediately submit an updated health assessment. The director will provide the staff members listed with a Child Care Staff Health Assessment form. The…”
Citation Oct 13, 2022 Inspection Health & medication
Conducted by physician, PA or CRNP/Mantoux TB 55 Pa. Code §3270.151(b)/3270.151(c)(2)
The health form observed in staff member #3's file did not include a medical professional's signature and did not include TB screening results.
Center’s plan of correction (implemented, Nov 21, 2022): “The director will provide staff member #3 with the Child Care Staff Health Assessment form on OCDEL'S website for childcare forms. Staff member #3needs a completed heath assessment with TB results before working with children. Staff member #3 will immediately have a health professional complete the…”
Citation Oct 13, 2022 Inspection Health & medication
Information re: medical problems/Physician/CRNP assessment 55 Pa. Code §3270.151(c)(4)/3270.151(c)(5)
Staff member #2's health assessment doesn't include physician's or CRNP's assessment of the person's suitability to provide childcare and it doesn't address medical problems that might threaten the children or prohibit a staff member from providing adequate care to children.
Center’s plan of correction (implemented, Nov 21, 2022): “The director will provide staff member #2 with the Child Care Staff Health Assessment form on OCDEL'S website for childcare forms. Staff member #2 will immediately have a health professional complete the form based on a recent physical exam and then submit the completed form to the facility's…”
Citation Oct 13, 2022 Inspection Building & playground safety
Devices must be compliant 55 Pa. Code §3270.95(a)
The facility had not maintained proof of purchase and date of purchase of the interconnected fire detection device or system with the fire drill logs.
Center’s plan of correction (implemented, Nov 4, 2022): “The provider will confirm in a written attestation that the facility's fire detection device or system that is operable and properly maintained at all times in compliance with the act of April 27, 1927 (P.L.465, No.299), referred to as the "Fire and Panic Act," the act of November 10, 1999…”
Citation Oct 13, 2022 Inspection Building & playground safety
Director or designated staff person ensure compliance 55 Pa. Code §3270.95(b)
The facility did not have documentation of the director or designated person checking the fire detection system every 30 days.
Center’s plan of correction (implemented, Nov 21, 2022): “The director will check the fire detection system every 30 days and will document the dates of when the system checks occurred on the bottom fire drill log.”
Citation Oct 13, 2022 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(1)
The emergency plan observed did not include lock down or shelter in place procedures for emergencies situations.
Center’s plan of correction (implemented, Nov 21, 2022): “The director will edit the emergency plan to include lockdown and shelter in place procedures. The emergency plan with lock down and shelter in place procedures will be reviewed with all staff to ensure everyone is aware of the procedures. The changes and the date of changes to the emergency plan…”
Citation Oct 13, 2022 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(f)
The facility did not send the updated emergency plan to the Office of Emergency management.
Center’s plan of correction (implemented, Nov 21, 2022): “The director will update the facility's emergency plan and then send it to the Philadelphia Office of Emergency Management via email at oem.phila.gov.”
Citation Oct 13, 2022 Inspection Transportation
Pick-up and drop-off points 55 Pa. Code §3270.171(a)
The annual letter to the local traffic safety authority was not sent.
Center’s plan of correction (implemented, Nov 21, 2022): “The director will develop a letter notifying the local traffic safety authorities in writing of the location of the facility and the program's use of pedestrian and vehicular routes around the day care facility.”
Citation Oct 13, 2022 Inspection Training & qualifications
Age and Training/Exp, educ., training at facility 55 Pa. Code §3270.31(e)(1)(ii)/3270.192(2)(iii)
The files for staff members #4 and #5 did not include verification of completing 12 credit hours of child care training/ professional development.
Center’s plan of correction (implemented, Nov 21, 2022): “Staff member #4 will need to verify an additional 6 hours of childcare training and staff member #5 will need to verify an addition 2 hours of childcare training. The director will review the training certificates and submit the documentation to the facility files.”
Citation Oct 13, 2022 Inspection Records & paperwork
Individual Records 55 Pa. Code §3270.191
Facility person #1 did not have an individual record on file at the facility with the required health assessment, clearances, qualifications and trainings
Center’s plan of correction (implemented, Nov 21, 2022): “The operator and the director will develop an individual file for facility person #1 containing clearances, health assessment, identification, and all other regulatory documents”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Aug 8, 2023 Complaint investigation
2 violations cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

Daily rates

Age group Full time, per day Part time, per day
Newborn (Under 6 Weeks) $85.00 $75.00
Infant (6 Weeks-12 mos.) $85.00 $75.00
Young Toddler (13-24 mos.) $75.00 $70.00
Older Toddler (25-36 mos.) $73.00 $65.00
Preschool (37 mos.- Entering K) $70.00 $60.00
Young School-Age (K-3rd gr.) $65.00 $55.00
Older School-Age (4th gr.-15 yrs.) $65.00 $55.00

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 110 children
Certificate status Regular
Certificate valid through Sep 29, 2027
Keystone STARS STAR 2
since May 11, 2026 · what STARS means
Operator In Good Hands LLC
Hours Monday–Sunday 6:00 AM–6:00 AM How Pennsylvania centers’ hours compare
Phone (215) 621-7374
State certificate # CER-00260013
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has In Good Hands LLC had any serious violations?

Pennsylvania cited 4 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Aug 17, 2023 (supervision): “On 8-17-2023, during the renewal inspection, staff person #1 was observed to be caring for children unsupervised. Staff person #1 has not completed the following pre-service training required prior to caring for…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about In Good Hands LLC?

Pennsylvania lists 1 complaint investigation since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is In Good Hands LLC’s Keystone STARS rating?

STAR 2, effective May 11, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does In Good Hands LLC compare with other daycares in Philadelphia?

It is tied for #898 of 1,163 centers in Philadelphia by topic-weighted citations per inspection, and has more citations per inspection than 68% of Pennsylvania certified centers with enough inspection history to compare.

When was In Good Hands LLC last inspected?

Jul 10, 2026 (renewal). No violations were cited during that visit.

How much does In Good Hands LLC cost?

It reported full-time daily rates of $85.00 for newborn, $85.00 for infant, $75.00 for young toddler, $73.00 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs In Good Hands LLC?

The legal entity on its Pennsylvania certificate is In Good Hands LLC.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.