In Good Hands LLC · 5712 N Broad St, Philadelphia
In Good Hands LLC is a certified child care center in Philadelphia, PA, with capacity for 110 children. It holds a Keystone STAR 2 rating. Since August 2021, Pennsylvania certification staff have inspected it 7 times and confirmed violations in 1 complaint investigation. The state cited 39 violations, 4 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (12 of 39). None of them came in the last 12 months. Measured by topic-weighted citations per inspection, it is tied for #898 of 1,163 centers in Philadelphia and has more citations per inspection than 68% of Pennsylvania certified centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
On July 11, 2024 during the renewal inspection, the Cert Rep observed chipped paint on the blue wall in the Older Toddler room.
On July 11, 2024 during the renewal inspection, the file of Staff #1 did not contain evidence of updated Pediatric First Aid/CPR, the training on file was dated 6/4/22.
On 8-17-2023, during the renewal inspection, staff person #1 was observed to be caring for children unsupervised. Staff person #1 has not completed the following pre-service training required prior to caring for children unsupervised: Pediatric First Aid/CPR training and Mandated Reporter training.
On 8-17-2023, during the Renewal inspection, the facility's emergency plan did not address continuity of operations.
On 8-17-2023, during the Renewal inspection, the facility's emergency plan did not address the method in which parents will be notified when an emergency arises and when it has ended.
On 8-17-2023, during the Renewal inspection, the emergency plan presented did not show that it had been reviewed annually. Last date shown was 2019 and addressed another location.
On 8-17-2023, during the Renewal inspection, Johnson and Johnson baby oil was located in an unlocked cabinet in the middle classroom space (pre-school room).
On 8-17-2023, during the Renewal inspection, ceiling tiles throughout the facility present water stains. The wall in the first classroom, where shool-agers were present, presented dirt and had a wire sticking out on the floor, presenting a tripping hazard. The faucet in the third classroom where young toddlers were present was dirty. The yellow and green bins located in that space presented a lot of dust. Push pins were located on top of the children's kitchen play set in the middle, preschool, classroom. A plastic bag was located under the changing table in the infant room which was accessible to children. The carpet in the playspace was dirty.
On 8-17-2023, during the Renewal inspection, several lights throughout the facility were inoperable causing the facility to be dimly lit.
On 8-17-2023, during the Renewal inspection, the first sink cabinet in the children's bathroom had a broken door with a lock on it causing a hazard and the bathroom walls were dirty.
Show 29 older citations
On 8-17-2023, during the Renewal inspection, the thermometer located in the kitchen refrigerator read 55° F.
On 8-17-2023, during the Renewal inspection, the emergency plan presented did not address accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.
On 8-17-2023, during the Renewal inspection, proof of purchase for the facility's fire detection devices or systems was not presented.
On 8-17-2023, during the Renewal inspection, the facility did not have an emergency plan that addressed that specific location.
On 8-17-2023, during the Renewal inspection, the emergency plan presented did not address evacuation of children to a location away from the facility being inspected.
On 8-17-2023, during the Renewal inspection, proof that a copy of the emergency plan for this location was not sent to the local municipality and to the county emergency management agency.
On 8-17-2023, during the Renewal inspection, the file of staff person #1 did not contain two nonfamily written references.
On 8-8-2023, during the complaint investigation, it was confirmed through staff interviews that child #1 was bitten by another child in the classroom; in a separate incident, child #1 endured an eye injury by climbing onto a changing table located in the adjacent infant classroom. Staff person #1 acknowledged although they were physically present in the same space with child #1, during each occurrence, staff person #1 did not see the incidents occur because they were attending to other children in the classroom and their back was turned away from child #1.
On 8-8-2023, during the complaint investigation, staff person #1 was unable to identify specific children assigned.
On 8-8-2023, during the complaint investigation, toxins labeled bleach and water were on the shelves of the preschool, young toddlers and school age classrooms.
On 8-8-2023, during the complaint investigation, the file for child #1 did not contain an incident report for any of the injuries that child #1 endured while in care at the facility. The facility did not have evidence of an accident file.
The file for staff member #4 did not include the rap sheet(s) for the FBI clearance, dated 12/30/2019; which indicated a record. Facility person #1 was working without clearances or any other documents required under the CPSL, on file at the facility.
The facility's emergency plan entitled "Fire Evacuation Procedures" doesn't provide a method for staff persons to contact the parents as soon as reasonably possible when an emergency situation arises. Nor does the plan provide a method for staff persons to inform parents that the emergency has ended and to provide instruction as to how parents can safety be returned with their children.
The facility had not documented in writing the annual review or update of the facility's emergency plan.
Several areas around the facility were in need of repair or cleaning. The floor in the PreK area had missing or broken floor tiles, which were covered with black tape. Water-stained ceiling tiles observed in the indoor play space and other areas of the facility. The air vent in the ceiling of the indoor play space was in disrepair. The back hallway leading to the indoor play space and bathroom was cluttered with discarded furniture and other facility supplies which were possible tilting/ tripping hazards. The area rug in the indoor play space was observed with dirt spots and looked unclean.
Peeling and chipped paint was observed in the infant area, PreK area and other high traffic areas around the facility.
The infant and young toddler areas, on the left set of the facility; lacked play equipment and learning materials which address a child's emotional, cognitive, communicative, perceptual-motor, physical and social development. The childcare area designated for school-age children lacked age-appropriate materials to address a child's emotional, cognitive, communicative, perceptual-motor, physical and social development.
The files for child #1, child #2 and child #3 did not include the child's immunization record or status.
Staff #7 indicated that infant room staff don't immediately discard soiled diapers into a plastic-lined, hands-free covered can. Staffer #7 stated soiled diapers are put into a plastic bag and then placed on top of the half wall ledge for the director to come by and take it to the outdoor trash.
Facility person #1 observed working in the kitchen, did not have a health assessment on file at the facility. Staff member #6 's health assessment, dated 2/27/2020; is over 24 months and no longer valid.
The health form observed in staff member #3's file did not include a medical professional's signature and did not include TB screening results.
Staff member #2's health assessment doesn't include physician's or CRNP's assessment of the person's suitability to provide childcare and it doesn't address medical problems that might threaten the children or prohibit a staff member from providing adequate care to children.
The facility had not maintained proof of purchase and date of purchase of the interconnected fire detection device or system with the fire drill logs.
The facility did not have documentation of the director or designated person checking the fire detection system every 30 days.
The emergency plan observed did not include lock down or shelter in place procedures for emergencies situations.
The facility did not send the updated emergency plan to the Office of Emergency management.
The annual letter to the local traffic safety authority was not sent.
The files for staff members #4 and #5 did not include verification of completing 12 credit hours of child care training/ professional development.
Facility person #1 did not have an individual record on file at the facility with the required health assessment, clearances, qualifications and trainings
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Newborn (Under 6 Weeks) | $85.00 | $75.00 |
| Infant (6 Weeks-12 mos.) | $85.00 | $75.00 |
| Young Toddler (13-24 mos.) | $75.00 | $70.00 |
| Older Toddler (25-36 mos.) | $73.00 | $65.00 |
| Preschool (37 mos.- Entering K) | $70.00 | $60.00 |
| Young School-Age (K-3rd gr.) | $65.00 | $55.00 |
| Older School-Age (4th gr.-15 yrs.) | $65.00 | $55.00 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has In Good Hands LLC had any serious violations?
Pennsylvania cited 4 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Aug 17, 2023 (supervision): “On 8-17-2023, during the renewal inspection, staff person #1 was observed to be caring for children unsupervised. Staff person #1 has not completed the following pre-service training required prior to caring for…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about In Good Hands LLC?
Pennsylvania lists 1 complaint investigation since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is In Good Hands LLC’s Keystone STARS rating?
STAR 2, effective May 11, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does In Good Hands LLC compare with other daycares in Philadelphia?
It is tied for #898 of 1,163 centers in Philadelphia by topic-weighted citations per inspection, and has more citations per inspection than 68% of Pennsylvania certified centers with enough inspection history to compare.
When was In Good Hands LLC last inspected?
Jul 10, 2026 (renewal). No violations were cited during that visit.
How much does In Good Hands LLC cost?
It reported full-time daily rates of $85.00 for newborn, $85.00 for infant, $75.00 for young toddler, $73.00 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs In Good Hands LLC?
The legal entity on its Pennsylvania certificate is In Good Hands LLC.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.
Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.