Daycare Record Child care inspection records

Ken-Crest Services-Kensington Center

901 E Ontario St, Philadelphia, PA 19134 · Philadelphia County
2 core-safety citations in last 12 months 2 complaint investigations found violations Keystone STAR 4

Ken-Crest Services-Kensington Center is a certified child care center in Philadelphia, PA, with capacity for 126 children. It holds a Keystone STAR 4 rating. Since August 2021, Pennsylvania certification staff have inspected it 6 times and confirmed violations in 2 complaint investigations. The state cited 37 violations, 4 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for records & paperwork (12 of 37). 6 citations came in the last 12 months, including 2 on a core-safety topic. Measured by topic-weighted citations per inspection, it is tied for #833 of 1,163 centers in Philadelphia and has more citations per inspection than 63% of Pennsylvania certified centers.

Inspection record

More citations than 63% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. More citations than most
Tied for #833 of 1,163 centers in Philadelphia
4 Core-safety citations
33 Other citations
6 Inspections
2 Complaint investigations that found violations
37 citations from 8 state visits since Aug 16, 2021 · 6 in the last 12 months · last inspected Feb 26, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) May 7, 2026 · Report/investigation · citation found Feb 26, 2026 · Inspection · citation found Nov 4, 2025 · Inspection · citation found Jan 28, 2025 · Inspection · no citation Apr 23, 2024 · Inspection · citation found Apr 27, 2023 · Inspection · citation found Feb 24, 2022 · Report/investigation · citation found Feb 24, 2022 · Inspection · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Records & paperwork 12
Training & qualifications 6
Emergency preparedness 5
Building & playground safety 4
Health & medication 4
Supervision 2
Background checks 2
Transportation 2

Citations, newest first

Core safety May 7, 2026 Complaint investigation Supervision
Supervised at all times 55 Pa. Code §3270.113(a)
On May 7, 2026, during the complaint investigation. It was found that child #1 was not properly supervised by a staff person at all times when child #1 left classroom #6 and proceeded to elope from the facility at approximately 1:50 pm.
Center’s plan of correction (implemented, Aug 20, 2026): “Classroom 6 teacher will take 2-hour training related to safe supervision. Active supervision practices will be reviewed with all temporary staff. Safe supervision monitoring is increased to daily in all classrooms. Annual training on safe supervision is included in our training. Brief review of…”
Core safety May 7, 2026 Complaint investigation Supervision
Staff assigned to specific children 55 Pa. Code §3270.113(a)(1)
On May 7, 2026, during the complaint investigation, it was found that staff person #1 did not know the whereabouts of child#1(who was assigned to staff person #1s group) when child#1 left classroom #6 and proceeded to elope from the facility at approximately 1:50pm.
Center’s plan of correction (implemented, Jul 1, 2026): “We have expanded bells and chimes to door accessible to children. Chimes already present on doors had batteries replaced. We had added battery logs to exterior doors with chimes, requiring initials of person completing the battery checks. Classroom staff maintain a whiteboard containing names of…”
Citation Feb 26, 2026 Inspection Building & playground safety
Handwashing signs 55 Pa. Code §3270.82(h)
On February 26, 2026, during the renewal inspection, there were no handwashing signs posted over the toilets containing the language (who and when to wash hands) in classrooms #1, #2, and #3, childcare space.
Center’s plan of correction (implemented, Mar 26, 2026): “Will update and post the sign over toilets in each of the classrooms.”
Citation Feb 26, 2026 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(6)
On February 26, 2026, during the renewal inspection, there was no documentation on file at the facility, that an emergency drill had been conducted within the last 12 months, when requested documentation was not produced.
Center’s plan of correction (implemented, Mar 26, 2026): “Planning drill for 2/27/26, and will document.”
Citation Feb 26, 2026 Inspection Records & paperwork
Each child care space 55 Pa. Code §3270.124(c)
On February 26, 2026, during the renewal inspection, emergency contact forms were incomplete in classrooms #1, #2, and #3, childcare space, for children present and receiving care in the space.
Center’s plan of correction (implemented, Mar 26, 2026): “Review children's files update and complete.”
Citation Nov 4, 2025 Inspection Building & playground safety
Protective Outlet Covers 5 yrs. or less 55 Pa. Code §3270.65
On November 4, 2025, during the unannounced inspection, the outlet in classroom 5 at the entrance on the left side of the classroom did not contain a protective cover, and the outlet in classroom 6 behind the television did not contain a protective cover.
Center’s plan of correction (implemented, Nov 4, 2025): “Place protective covers over the outlets on 11/4/25.”
Core safety Apr 23, 2024 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
At the time of inspection, the file for staff member #2 did not include the NSOR document. The staff data worksheet provided by the facility indicated the NSOR document was received 12/11/23 but it wasn't observed in staff member #2's file.
Center’s plan of correction (implemented, May 21, 2024): “Staff member #2 will not work in a child care position until the completed NSOR document has been submitted to the facility files. The director will ensure that staff member #2 submits the required NSOR document, prior to work in a child care position,”
Citation Apr 23, 2024 Inspection Building & playground safety
Building Surfaces/No peeling paint or plaster 55 Pa. Code §3270.76/3270.77(a)
At the time of inspection, a water damaged wall and an air vent cover in disrepair were observed in classroom #4. Damaged wood was observed at the sink near the bathroom door in room 3. Also, a metal trash can in room 3 was observed with rust on the surfaces.
Center’s plan of correction (implemented, May 21, 2024): “The director will ensure all areas of disrepair cited are corrected to good repair or cleaned. The rusty trash can will be replaced with a can without rust.”
Citation Apr 23, 2024 Inspection Health & medication
Toddler/preschool: updated health report every 12 months/Initial and subsequent health reports 55 Pa. Code §3270.131(b)(2)/3270.182(1)
At time of inspection, the files for children #3 and #4 did not contain updated health assessments dated within the last 12 months.
Center’s plan of correction (implemented, May 21, 2024): “The director will contact the parent of the child to immediately obtain a health assessment with immunization record completed and signed by a medical professional within the past 12 months.”
Citation Apr 23, 2024 Inspection Health & medication
Completed or signed by physician, PA, or CRNP 55 Pa. Code §3270.131(c)
At the time of inspection, the file for child #3 contained a health document from Esperanza Health which did not contain the medical professional's signature.
Center’s plan of correction (implemented, May 21, 2024): “The director will contact the parents of child #2 to obtain a health assessment completed and signed by a medical professional within the last 12 months. The updated health report must have the medical signature or electronic signature.”
Show 27 older citations
Citation Apr 23, 2024 Inspection Health & medication
12 months prior to service and every 24 months thereafter/Health assessment, TB test 55 Pa. Code §3270.151(a)/3270.192(3)
At the time of inspection, the file of staff member #3 contained an outdated health assessment dated 4/5/2022
Center’s plan of correction (implemented, May 21, 2024): “The director will provide the staff members listed with a Child Care Staff Health Assessment form. The staff members will immediately request to have a medical professional complete the form reflecting a physical exam and if necessary TB results completed within the last 24 months.”
Citation Apr 23, 2024 Inspection Transportation
Safe routes posted 55 Pa. Code §3270.171(c)
At the time of inspection, the safe routes policy was not posted in the facility.
Center’s plan of correction (implemented, May 28, 2024): “The director and the operator will establish a safe routes policy for the child care facility. The written safe routes policy will be posted in a conspicuous location in the child care facility.”
Citation Apr 23, 2024 Inspection Transportation
Pick-up and drop-off points 55 Pa. Code §3270.171(a)
At the time of inspection, the facility could not verify that the annual letter to the local traffic safety authorities was sent to notify them of the location of the facility and the program's use of pedestrian/ vehicular routes around the facility.
Center’s plan of correction (implemented, May 21, 2024): “The director and provider will develop a letter notifying the local traffic safety authorities in writing of the location of the facility and the program's use of pedestrian and vehicular routes around the day care facility. The letter will be sent to the local traffic authority. as soon as…”
Citation Apr 23, 2024 Inspection Records & paperwork
On file at facility 55 Pa. Code §3270.18(a)
At the time of inspection, the general liability insurance document provided indicated the policy expired on 2/28/2024.
Center’s plan of correction (implemented, May 20, 2024): “The operator will provide verification of a current policy for general liability insurance to OCDEL and maintain the document on the facility premises.”
Citation Apr 23, 2024 Inspection Training & qualifications
Health and Safety Training/Professional development certificate 55 Pa. Code §3270.31(f)/3270.31(g)
At the time of inspection, the file for staff member #1, hired more than 90 days; did not contain verification of completion of all the Health and Safety training requirements necessary to work unsupervised with children. The file for staffer #1 only contained verification of completion of the One-Hour Health and Safety Update.
Center’s plan of correction (implemented, May 21, 2024): “Staff member #1 will immediately submit the verification of completion of the preservice Health and Safety training topics or "Get Started with Center-Based Care- Revised" training. The director will ensure that staff member #1 is supervised by a qualified staff member with at least the title of…”
Citation Apr 23, 2024 Inspection Records & paperwork
Services proceeded 55 Pa. Code §3270.123(a)(3)
At the time of inspection, the facility did not have completed Child Service report for child #2, #3, #4 and #5, which were signed and dated within the last 6 months by the child's parent.
Center’s plan of correction (implemented, May 21, 2024): “The staff will complete Child Service Reports for the children listed and share the information with their parents to obtain their signatures.”
Citation Apr 23, 2024 Inspection Records & paperwork
Physician name, address, phone 55 Pa. Code §3270.124(b)(2)
At the time of inspection, the emergency contact form for child #5 was missing the name, address and telephone number of the child's physician or source of medical care.
Center’s plan of correction (implemented, May 21, 2024): “The director will contact the parents of child #5 obtain the missing physician information. All missing physician information will be entered on the child's emergency contact forms.”
Citation Apr 23, 2024 Inspection Records & paperwork
Insurance coverage information 55 Pa. Code §3270.124(b)(6)
At the time of inspection, the health insurance policy name and policy number had not been included on the emergency contact form for child #1.
Center’s plan of correction (implemented, May 21, 2024): “The director will contact the parents of the children listed to obtain the missing health insurance information. Health insurance policy name and number will be added to the file for child #1, #2 #3, #4 and #5.”
Citation Apr 23, 2024 Inspection Records & paperwork
Name/address/phone release person 55 Pa. Code §3270.124(b)(7)
At the time of inspection, the emergency contact forms for children #1 and #2 were missing the addresses of the release persons designated by the parents.
Center’s plan of correction (implemented, May 21, 2024): “The director will contact the parent of children listed to obtain the missing release persons information to complete the children's emergency contact form.”
Citation Apr 23, 2024 Inspection Records & paperwork
Updated every 6 months/Emergency info/agreement updated 6 mos 55 Pa. Code §3270.124(f)/3270.181(c)
At the time of inspection, the emergency contact and financial agreement forms for child #5's were not updated or reviewed with the child's parent's signature in the last 6 months. The emergency contact form for child #3 had not been reviewed or updated by the child's parent in the last 6 months.
Center’s plan of correction (implemented, May 21, 2024): “The director will contact the parents of the children listed to have the children's parents review and/or update their emergency contact information and/or agreement forms with date and signature.”
Citation Apr 23, 2024 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
At the time of inspection, the file for staff members #2 and #3 did not contain two written nonfamily reference letters from individuals attesting to the person's suitability to serve as a facility person.
Center’s plan of correction (implemented, May 21, 2024): “Staff member #3 will submit two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.”
Citation Apr 27, 2023 Inspection Records & paperwork
Exp, educ., training prior to facility/Transcript, diploma and letters 55 Pa. Code §3270.192(2)(ii)/3270.192(2)(iv)
During the renewal inspection, certification representative reviewed 4 staff files and the files for staff #1,staff #2 and staff #3 d did not include a verification of child care experience.
Center’s plan of correction (implemented, May 22, 2023): “Provider will obtain and add an employment verification form to the files of staff staff #1, staff #2 and staff #3.”
Citation Apr 27, 2023 Inspection Training & qualifications
Professional development certificate 55 Pa. Code §3270.31(g)
During the renewal inspection, certification representative reviewed 4 staff files and the files for staff #1, staff #2 did not contain the 1 hr health and safety update that was to be completed
Center’s plan of correction (implemented, Jun 8, 2023): “Provider will have staff #1 and staff #2 take the 1 hr health and safety training update that was due by December 31,2022 per Announcement C-22-06 that was issued on October 4,2022.”
Core safety Feb 24, 2022 Inspection Background checks
CPSL information 55 Pa. Code §3270.192(4)
SAFETY DURING THE RENEWAL INSPECTION, CERTIFICATION REPRESENTATIVE REVIEWED 6 STAFF FILES AND THE FILES FOR STAFF #1,STAFF #2,STAFF #3,STAFF #4,STAFF #5 AND STAFF #6 DID NOT CONTAIN A DISCLOSURE STATEMENT. ALSO, THE FILES FOR STAFF #2,STAFF #4 AND STAFF #5 ARE MISSING THEIR NSOR CLEARANCE.
Center’s plan of correction (implemented, Apr 21, 2022): “NSOR clearances and disclosure documentation will be submitted.”
Citation Feb 24, 2022 Complaint investigation Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
DURING THE COMPLAINT INVESTIGATION, CERTIFICATION REPRESENTATIVE SAW BOX FANS HANGING FROM THE CEILINGS IN THE CHILD CARE SPACES.
Center’s plan of correction (implemented, May 9, 2022): “Maintenance tech will remove the box fans from the classrooms.”
Citation Feb 24, 2022 Inspection Emergency preparedness
Contact when ended 55 Pa. Code §3270.27(a)(4)
DURING THE RENEWAL INSPECTION, CERTIFICATION REPRESENTATIVE REVIEWED THE FACILITY FILES AND THE EMERGENCY PLAN DID NOT INCLUDE A METHOD TO INFORM PARENTS THAT THE EMERGENCY IS OVER AND HOW PARENTS CAN BE REUNITED WITH THEIR CHILDREN.
Center’s plan of correction (implemented, Apr 21, 2022): “Emergency plan will be submitted showing the method to inform parents that the emergency is over and how parents can be reunited with their children.”
Citation Feb 24, 2022 Inspection Emergency preparedness
Training regarding plan 55 Pa. Code §3270.27(c)
DURING THE RENEWAL INSPECTION, CERTIFICATION REPRESENTATIVE REVIEWED 6 STAFF FILES AND THE FILES FOR STAFF #1,STAFF #2,STAFF #3,STAFF #4,STAFF #5 AND STAFF #6 DID NOT CONTAIN EMERGENCY PLAN TRAINING.
Center’s plan of correction (implemented, Apr 25, 2022): “Emergency plan training certificates will be submitted for staff.”
Citation Feb 24, 2022 Inspection Health & medication
Physical examination/Health assessment, TB test 55 Pa. Code §3270.151(c)(1)/3270.192(3)
DURING THE RENEWAL INSPECTION, CERTIFICATION REPRESENTATIVE REVIEWED 6 STAFF FILES AND THE FILE FOR STAFF #1 DID NOT CONTAIN A HEALTH ASSESSMENT.
Center’s plan of correction (implemented, Apr 25, 2022): “Health appraisal will be submitted for staff.”
Citation Feb 24, 2022 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(6)
DURING THE RENEWAL INSPECTION, CERTIFICATION REPRESENTATIVE REVIEWED THE FACILITY FILES AND THERE WAS NO EMERGENCY DRILL LOG.
Center’s plan of correction (implemented, Apr 21, 2022): “emergency drill log will be submitted for facility.”
Citation Feb 24, 2022 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(1)
DURING THE RENEWAL INSPECTION, CERTIFICATION REPRESENTATIVE REVIEWD THE FACILITY FILES AND THE EMERGENCY PLAN DID NOT INCLUDE CLEAR ACCOMODATIONS FOR CHILDREN DURING A FACILITY LOCKDOWN OR SHELTER IN PLACE.
Center’s plan of correction (implemented, Apr 20, 2022): “Emergency plan with an updated correction for children during lockdown and shelter in place will be submitted.”
Citation Feb 24, 2022 Inspection Training & qualifications
Age and Training/Health and Safety Training - Pediatric First Aid and CPR 55 Pa. Code §3270.31(e)(4)(i)/3270.31(f)(10)
DURING THE RENEWAL INSPECTION, CERTIFICATION REPRESENTATIVE REVIEWED 6 STAFF FILES AND THE FILES FOR STAFF #1,STAFF #3 AND STAFF #4 DID NOT CONTAIN PEDIATRIC CPR/FIRST AID.
Center’s plan of correction (implemented, Apr 21, 2022): “Pediatric first aid and CPR will be submitted for the staff listed above.”
Citation Feb 24, 2022 Inspection Training & qualifications
Staff evaluations 55 Pa. Code §3270.34(a)(6)
DURING THE RENEWAL INSPECTION, CERTIFICATION REPRESENTATIVE REVIEWED 6 STAFF FILES AND THE FILE FOR STAFF #1 DID NOT CONTAIN A STAFF EVALUATION.
Center’s plan of correction (implemented, Apr 21, 2022): “Staff evaluation will be completed and submitted.”
Citation Feb 24, 2022 Inspection Records & paperwork
Name, address, and phone 55 Pa. Code §3270.192(1)
DURING THE RENEWAL INSPECTION, CERTIFICATION REPRESENTATIVE REVIEWED 6 STAFF FILES AND THE FILE FOR STAFF #5 DID NOT CONTAIN THE EMPLOYEE ADDRESS.
Center’s plan of correction (implemented, Apr 21, 2022): “Staff address will be submitted.”
Citation Feb 24, 2022 Inspection Records & paperwork
Exp, educ., training prior to facility/Transcript, diploma and letters 55 Pa. Code §3270.192(2)(ii)/3270.192(2)(iv)
DURING THE RENEWAL INSPECTION, CERTIFICATION REPRESENTATIVE REVIEWED 6 STAFF FILES AND THE FILES FOR STAFF #2, STAFF #3,STAFF 4, STAFF #5 AND STAFF #6 DID NOT CONTAIN AN EMPLOYMENT VERIFICATION FORM OR A VERIFICATION OF EDUCATION.
Center’s plan of correction (implemented, Apr 21, 2022): “staff education and employment verification will be submitted.”
Citation Feb 24, 2022 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
DURING THE RENEWAL INSPECTION, CERTIFICATION REPRESENTATIVE REVIEWED 6 STAFF FILES AND THE FILES FOR STAFF #2,STAFF #3,STAFF #4,STAFF #5 AND STAFF #6 DID NOT CONTAIN TWO NON FAMILY REFERENCES.
Center’s plan of correction (implemented, Apr 21, 2022): “Non family references will be submitted for the above mentioned staff.”
Citation Feb 24, 2022 Inspection Training & qualifications
Professional development certificate 55 Pa. Code §3270.31(g)
DURING THE RENEWAL INSPECTION, CERTIFICATION REPRESENTATIVE REVIEWED 6 STAFF FILES AND THE FILES FOR STAFF #1,STAFF #3 AND STAFF #4 DID NOT CONTAIN THE 10 HR HEALTH AND SAFETY TRAINING THAT IS REQUIRED.
Center’s plan of correction (implemented, Apr 25, 2022): “10 hr health and safety training will be submitted.”
Citation Feb 24, 2022 Inspection Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)
DURING THE RENEWAL INSPECTION, CERTIFICATION REPRESENTATIVE REVIEWED 6 STAFF FILES AND THE FILES FOR #3 AND STAFF #4 DID NOT CONTAIN THE ANNUAL MINIMUM OF TWELVE HOURS OF CHILD CARE TRAINING.
Center’s plan of correction (implemented, Apr 25, 2022): “12 hours of training will be submitted for each staff.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found May 7, 2026 Complaint investigation
2 violations cited, listed under Citations.
Violation found Feb 24, 2022 Complaint investigation
1 violation cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

Daily rates

Age group Full time, per day Part time, per day
Preschool (37 mos.- Entering K) $75.00 $57.00

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 126 children
Certificate status Regular
Certificate valid through Apr 23, 2027
Keystone STARS STAR 4
since Jan 5, 2026 · what STARS means
Programs PA Pre-K Counts, Head Start
Operator Kencrest Services
Hours Monday–Friday 7:00 AM–6:00 PM How Pennsylvania centers’ hours compare
Phone (215) 739-4547
State certificate # CER-00253691
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Ken-Crest Services-Kensington Center had any serious violations?

Pennsylvania cited 4 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on May 7, 2026 (supervision): “On May 7, 2026, during the complaint investigation. It was found that child #1 was not properly supervised by a staff person at all times when child #1 left classroom #6 and proceeded to elope from the facility at…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Ken-Crest Services-Kensington Center?

Pennsylvania lists 2 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Ken-Crest Services-Kensington Center’s Keystone STARS rating?

STAR 4, effective Jan 5, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Ken-Crest Services-Kensington Center compare with other daycares in Philadelphia?

It is tied for #833 of 1,163 centers in Philadelphia by topic-weighted citations per inspection, and has more citations per inspection than 63% of Pennsylvania certified centers with enough inspection history to compare.

When was Ken-Crest Services-Kensington Center last inspected?

Feb 26, 2026 (renewal). The state cited at least one violation during that visit.

How much does Ken-Crest Services-Kensington Center cost?

It reported full-time daily rates of $75.00 for preschool in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs Ken-Crest Services-Kensington Center?

The legal entity on its Pennsylvania certificate is Kencrest Services.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.