Ken-Crest Services-West Phila
Ken-Crest Services-West Phila is a certified child care center in Philadelphia, PA, with capacity for 226 children. It holds a Keystone STAR 4 rating. Since August 2021, Pennsylvania certification staff have inspected it 8 times and confirmed violations in 2 complaint investigations. The state cited 35 violations, 3 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for records & paperwork (15 of 35). None of them came in the last 12 months. Measured by topic-weighted citations per inspection, it is tied for #544 of 1,163 centers in Philadelphia and has fewer citations per inspection than 56% of Pennsylvania certified centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
During a complaint investigation conducted on 8/7/2025, The investigation found that the child put her fingers between the door and door frame. This action caused severe injury to the child's finger. The child was treated in the emergency room for a broken finger.
During a renewal inspection conducted on 2/20/2025, 4 staff files were reviewed. Staff person #4 file did not contain a health assessment.
During a renewal inspection conducted on 2/20/2025, 4 staff person files were reviewed. Staff person # 1 file did not contain a valid fire safety training certificate. The certificate in the file was dated 9/20/2023.
During a renewal inspection conducted on 2/20/2025, 4 staff files were reviewed. Staff person # 2 file did not contain verification of health and safety training. Staff person # 2 cannot work alone with children until the training is completed.
During a renewal inspection conducted on 2/20/2025, 5 child files were reviewed. Child # 1, 2 3, 4 and 5 files contained fee agreements that did not specify services considered as extra.
During a renewal inspection conducted on 2/20/2025, 4 staff files were reviewed. Staff person # 4 did not have verification of childcare experience prior to service at the facility.
During a renewal inspection conducted on 2/20/2025,4 staff persons files were reviewed. Staff person # 2 file did not contain verification completion in Pediatric first-aid /CPR training. Staff person # 2 cannot work alone with children until the training is completed.
During a complaint investigation conducted on 1/28/2025, it was verified that the staff person used a spray bottle to spray the child with water as a behavior modification technique.
During a complaint investigation conducted on 2/1/2024, Certification Representative reviewed 1 child file. Child # 1 file contained an emergency contact form that did not list the telephone number of the child's physician or source of medical care.
During a renewal inspection conducted on 1/30/2024, 12 staff files were reviewed. Staff members # 1,3,4,5,6,8 and 9 did not have verification of emergency plan training in the file.
Show 25 older citations
During a renewal inspection conducted on 1/30/2024, 12 staff files were reviewed. Staff member # 5 and 7 files did not contain a health assessment and the results of a TB test.
During a renewal inspection conducted on 1/30/2024, 12 staff files were reviewed. Staff members # 1,2,3,4,5 and 8 files did not contain verification of 2 years of experience with children.
During a renewal inspection conducted on 1/30/2024, 7 child files were reviewed. Child # 1 and 3 files contained emergency contact forms that did not include the enrolling parents work telephone numbers and work address.
During a renewal inspection conducted on 1/30/2024, 7 child files were reviewed. Child #2 and 3 files contained emergency contact forms that did not include the address of the individual designated by the parent to whom the child may be released.
During the renewal inspection staff #1,2,4 and 5 did not have a disclosure statement on file.
During the renewal inspection there were several staff persons when questioned about the emergency plan shelter in place and evacuation location did not know the plan. The emergency plan was not posted in a conspicuous location in the facility.
During the renewal inspection the certification rep observed the outdoor play space was not free from leaves and trash in the space.
During the renewal inspection the refrigerator in classroom D did not have a thermometer.
During the renewal inspection staff #3 did not have health assessment with TB on file.
During the renewal inspection classroom B did not have a written statement giving formula and feeding schedule for infants on file.
During the renewal inspection the emergency drill was not conducted annually and on file.
During the renewal inspection child #1, 3 and 4 did not have a health assessment on file.
During the renewal inspection a written letter notifying the local traffic safety authorities and a written notification of safe routes was not posted in the facility and on file.
During the renewal inspection staff #3, 4 and 6 did not have pediatric CPR training and first aid on file. Staff #1,2 and 5 did not have pediatric CPR and first aid within 90 days of hire on file.
During the renewal inspection child #5 fee agreement was not signed by the parent. Child #1-5 fee agreement was not updated once in a 6-month period and on file.
During the renewal inspection child #2 fee agreement did not specify the amount of the fee to be charged per day or week.
During the renewal inspection child #2, 3 and 5 fee agreement did not include the persons who the child may be released to on file.
During the renewal inspection the agreement for child #1-5 did not include the date of admission.
During the renewal inspection the emergency contact for child #3 did not include the physicians phone number. Child #3 did not include the parents work address and child #4 and 5 work phone number on file,
During the renewal inspection the emergency contact for child#4 did not include the special needs and information on child's disabilities on file. Child #3 and 5 did not include the release persons address on file.
During the renewal inspection child #3-5 emergency contact was not updated once in a 6-month period and child #1 and 2 did not have an emergency contact on file.
During the renewal inspection staff #1,2,4-6 did not have verification of childcare experience on file.
During the renewal inspection staff #3 and 6 did not have two written non family references on file. Staff #4 and 5 only had 1 written non family references on file.
During the renewal inspection information on how to access the regulations in the chapter electronically and with instructions for contacting the appropriate regional childcare office was not posted.
During the renewal inspection staff #4 had 8 clock hours of the 12 clock hours of child care training on file.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Infant (6 Weeks-12 mos.) | $103.00 | $75.00 |
| Young Toddler (13-24 mos.) | $103.00 | $75.00 |
| Older Toddler (25-36 mos.) | $103.00 | $75.00 |
| Preschool (37 mos.- Entering K) | $75.00 | $57.00 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has Ken-Crest Services-West Phila had any serious violations?
Pennsylvania cited 3 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Jul 30, 2025 (supervision): “During a complaint investigation conducted on 8/7/2025, The investigation found that the child put her fingers between the door and door frame. This action caused severe injury to the child's finger. The child was…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Ken-Crest Services-West Phila?
Pennsylvania lists 2 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Ken-Crest Services-West Phila’s Keystone STARS rating?
STAR 4, effective Dec 1, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Ken-Crest Services-West Phila compare with other daycares in Philadelphia?
It is tied for #544 of 1,163 centers in Philadelphia by topic-weighted citations per inspection, and has fewer citations per inspection than 56% of Pennsylvania certified centers with enough inspection history to compare.
When was Ken-Crest Services-West Phila last inspected?
Sep 8, 2026 (allocated unannounced monitoring). No violations were cited during that visit.
How much does Ken-Crest Services-West Phila cost?
It reported full-time daily rates of $103.00 for infant, $103.00 for young toddler, $103.00 for older toddler, $75.00 for preschool in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs Ken-Crest Services-West Phila?
The legal entity on its Pennsylvania certificate is Kencrest Services.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.
Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.