KinderCare Learning Center 3023
KinderCare Learning Center 3023 is a certified child care center in Reading, PA, with capacity for 131 children. It holds a Keystone STAR 1 rating. Since August 2021, Pennsylvania certification staff have inspected it 23 times and confirmed violations in 7 complaint investigations. The state cited 56 violations, 16 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (18 of 56). 16 citations came in the last 12 months, including 5 on a core-safety topic. Measured by topic-weighted citations per inspection, it is tied for #10 of 84 centers in Reading and has fewer citations per inspection than 66% of Pennsylvania certified centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
During a complaint investigation it was verified that on 6/23/26 Staff 1 grabbed Child 1 by the arms and pulled her down the hallway. It was also reported that within the previous 45 calendar days of this incident Staff 1 had on multiple occasions held Child 1 by the arms in such a way that Child 1 could not get away. Staff Person 1 is employed by the legal entity but has been moved to a different location after this incident.
During a complaint investigation it was verified that between 6/23/26 Staff Person 1 used harsh language in the form of yelling at Child 1. This was done in the presences of Child 1, and other children. It was also reported that in the 45 days prior to this incident, Staff Person 1 would single out the children who were known to misbehaved to provide them with stricter punishments than the other children. These punishments included excessive yelling, and speaking negatively about the children. Additionally it was reported that on 6/22/26 Staff person 1 singled out Child 2, by saying " I don't want to deal with you," and "No one wants to hear you," while Child 2 was upset about missing their parent. Staff Person 1 is employed by the legal entity but has been moved to a different location after this incident.
During the Renewal Inspection on 5/6/2026, the letter on file that is provided to the parents explaining the emergency procedures for the facility emergency plan did not include the following: Lockdown procedures, the method to inform parents that the emergency has ended, and accommodations for infants, toddlers, children with disabilities and children with chronic medical conditions.
On 5/6/2026, a container of lice repellent spray was observed to be in a child's cubby accessible to children in the pre-k classroom. The lice repellent spray was labeled keep out of reach out children.
On 5/6/2026, the emergency number of the nearest hospital, police department, fire department, ambulance and poison control center was not posted by the telephones in the discovery preschool classroom and the kitchen.
During the Renewal Inspection on 5/6/2026, the first-aid kit in the school age classroom was hanging on the wall near the exit door. It was not up high enough on the wall to be inaccessible to the children.
During the Renewal Inspection on 5/6/2026, the following items were observed to be accessible to children in the preschool classroom: Plastic Ziploc bags in a drawer, plastic wrapping from construction paper on a shelf and plastic gloves on a table. The staff in the preschool classroom disclosed that some of the children in the classroom are still placing objects in their mouths.
During the Renewal Inspection on 5/6/2026, the health reports on file for Child #3 and Child #6 did not include a statement that the child is able to participate in childcare and appears to be free from contagious or communicable disease.
During naptime on 5/6/2026, a child in the pre-k classroom was observed on their rest mat eating goldfish crackers. When asked, the child stated that they did not wash their hands before eating this snack.
On 5/6/2026, the parent handbook that is provided to the parents at the time of enrollment did not include the following: Written information about the facility's general daily schedule, the hours of operation and the supervision policy.
During the Renewal Inspection on 5/6/2026, the most recent child service report on file for Child #5 was dated 10/2/2025. The agreement on file for Child #5 did not specify the date of the child's admission.
During the Renewal Inspection on 5/6/2026, the emergency contact information on file for Child #1 did not include the address and the telephone number of the child's physician or source of medical care and also did not include the work telephone number of the enrolling parent. The emergency contact information for Child #3 did not include the name, address and telephone number of the child's physician or source of medical care. The emergency contact information for Child #6 did not include the telephone number of the child's physician or source of medical care.
On 5/6/2026, the emergency contact information on file for Child #5 did not include the phone number for the listed individual designated by the parent to whom the child may be released.
During an unannounced monitoring of the facility on 3/18/2026, the state police clearance on file for Staff #1 was a clearance for volunteer purposes, which is not acceptable for childcare staff. Staff #1 was observed working directly with children on 3/18/2026. The facility did request and immediately receive the employment state police clearance for Staff #1 on 3/18/2026. See LIS code sheet for date of hire.
During an unannounced inspection on 11/12/2025 at 8:10 AM, Staff #1, #2 and #3 were providing care for a mixed age group of 13 young toddlers and older toddlers. At this time, staff did not have their name-to-face recognition cards in place to identify the children that each staff were responsible for. The names of the children were written on the white board in the classroom. However, the white board did not specify the staff member that any of the children were assigned to at this time.
During an unannounced inspection on 11/12/2025, the facility was not in compliance with Paragraph 7 and Paragraph 8 of the agreed-upon Settlement Agreement. Paragraph 7 requires that as children arrive for the day, name-to-face recognition cards must be used to identify the children assigned to each staff person. On 11/12/2025, Staff #1. #2 and #3 did not have their cards in place to identify the children for which they were responsible. Paragraph 8 requires that an additional floater staff be instituted in each classroom. On 11/12/2025, neither the young toddler-older toddler classroom or the preschool-pre-k classroom had the additional floater in place at the time of the inspection.
Show 40 older citations
Through staff interviews and written statements, it was determined that on 4/16/2025, Staff #1 grabbed Child #1, a young toddler, by the forearm and moved the child several feet away using only one arm. This incident occurred when Child #1 was in need of quickly being moved away from another child in the classroom, and Staff #1 was sweeping the floor with a broom, which was in the staff's other than when the child was lifted inappropriately by the forearm.
During an Unannounced Inspection on 4/16/2025, the staff in preschool classroom showed the Certification Representative a container of toy magnets that are used by the children in the preschool classroom. Some of the magnets had a diameter of less than 1 inch. Staff in the preschool classroom disclosed that some of the children in the classroom are still placing objects in their mouths.
During an unannounced inspection on 3/28/2025, it was verified through staff interviews that Staff #1, the cook has been responsible at times for supervising children in the hallway of the facility due to the facility being short staffed. Staff #1 has been responsible for the supervision of children while preparing food, and also while being inside of the kitchen when the children were in the hallway. Staff disclosed on 3/28/2025 that this has been happening 2 to 3 times per week for up to 30 minutes in the morning between the hours of 8:30 AM and 9:00 AM. Staff reported that they usually have 2 to 3 children when this occurs. Staff also disclosed that they previously have cared for up to 7 children at one time in the hallway while being in the kitchen preparing food.
During an unannounced inspection on 3/28/2025, it was verified through staff interviews that Staff #1, the cook has been responsible at times for supervising children in the hallway of the facility due to the facility being short staffed. Staff disclosed on 3/28/2025 that this has been happening 2 to 3 times per week for up to 30 minutes in the morning between the hours of 8:30 AM and 9:00 AM. Staff reported that they usually have 2 to 3 children when this occurs. Staff also disclosed that they previously have cared for up to 7 children at one time in the hallway.
During an unannounced inspection on 3/6/2025, the pour-in-place rubber surfacing on the infant/toddler playground was observed to be torn and in poor repair in two spots, which exposes the small rubber pieces underneath the surfacing and poses a choking hazard.
On 3/6/2025, the current health assessment on file for Staff #1 did not include a tuberculosis screening by the Mantoux method at required at initial employment. See LIS code sheet.
On 3/6/2025, Staff #2 only had one written, nonfamily reference on file. See LIS code sheet.
During an unannounced inspection on 2/4/2025, it was verified through staff interviews that Child #1, age 1, was placed in a toddler chair without a strap on 1/16/2025. Child #1 fell out of the chair and cut her lip. Staff also verified that Child #1 currently uses the toddler chair with a strap for safety.
During an unannounced inspection on 2/4/2025, it was verified through staff interviews that Child #2 went several hours without having his pull-up checked on 1/15/2025 because staff in the pre-k classroom did not know that the child was in a pull-up.
During an unannounced inspection on 1/9/2025, an expired EpiPen was seen in the medication lockbox at the facility. The EpiPen was labeled with an expiration date of 12/31/2024.
On 1/9/2025, Staff #1 did not have a completed health assessment or tuberculosis screening on file. See LIS code sheet.
During an unannounced inspection on 10/24/2024, the pour-in-place rubber surfacing on the infant/toddler playground was observed to be torn and in poor repair in one spot, which exposes the small rubber pieces underneath the surfacing and poses a choking hazard.
During an unannounced inspection on 9/25/2024, cleaning spray was observed to be on a shelf accessible to children in the preschool classroom. The cleaning spray was labeled keep out of reach of children.
During an unannounced inspection on 8/28/2024, a container of expired Diphenhydramine medication was found in the medication lockbox in the facility. The medication was labeled with an expiration date of July 2024.
On 8/28/2024, Staff #1 did not any written, nonfamily references on file. Staff #2 only had one written, nonfamily on file. See LIS code sheet.
During an unannounced inspection on 7/31/2024, the pour-in-place rubber surfacing on the infant/toddler playground was observed to be torn and in poor repair in two spots, which exposes the small rubber pieces underneath the surfacing and poses a choking hazard.
On 7/31/2024, the one of the toilet seats in the bathroom of the school age classroom had a large piece broken off, which exposed sharp edges.
On 5/31/2024, accident/injury reports for the preschool classroom were reviewed. The Director reported that parents sign the reports when received. Four of these reports were not signed on the same dates of the incidents, indicating the original report was not given to the parents on the dates of the incidents. Injury report on 5/15/2024 was signed by staff on 5/15/2024. This report was not signed by the parent until 5/28/2024. Injury report on 4/26/2024 was signed by staff on 4/26/2024. This report was not signed by the parent. Injury report on 4/19/2024 was signed by staff on 4/19/2024, but this report was not signed by the parent until 4/24/2024. Injury report on 2/28/2024 was signed by staff on 2/28/2024, but this report was not signed by the parent.
During an unannounced inspection on 4/17/2024 Staff #1 was not able to identify the children in their assigned primary care group. This happened while Staff #1 was covering for another staff person in the young toddler classroom.
The following was verified through staff and parent interviews and written statements from staff: On the afternoon of 3/18/2024, Child #1, age 4 walked out of the pre-k classroom without Staff#1, Staff #2 and Staff #3 seeing the child leave. The child was found to be outside unsupervised in the area near the front door close to the parking lot by a parent as the parent was leaving with their children. The parent walked the child back into the building to Staff #4. Staff #1, Staff #2 and Staff #3 did not know that Child #1 had left the classroom until Staff #4 returned the child to the classroom. It was determined that the child was unsupervised for a minimum period of at least 1 minute.
On 3/18/2024, there was an incident at the facility where Child #1, age 4 was found to be outside unsupervised in the area near the front door close to the parking lot by a parent as the parent was leaving with their children. The parent of Child #1 verified on 3/19/2024 that they did not receive a written report of this incident.
On 3/5/2024, a large area of standing water was observed outside on the preschool playground. The area of standing water that was observed is a drowning hazard for children.
On 3/5/2024, the window screen from the discovery preschool classroom facing the outside play area in the back of the building had two small holes in the screen.
On 2/28/2024, the most recent health assessment on file for Staff #1 was dated 2/18/2022. However, the health assessment form documented that this health assessment was conducted on 5/26/2021. See LIS code sheet.
On 3/5/2024, Staff #2 was identified as an aide on the staff data sheets. Staff #2 did not have verification of a minimum of an 8th grade education on file. See LIS code sheet.
During a verification visit on 2/16/2024, a container of surface cleaner was observed on a toy shelf accessible to children in the Pre-K classroom. The surface cleaner was labeled keep out of reach of children.
During an unannounced inspection on 11/29/2023, multiple staff admitted that classrooms have been out of ratio between 7:40 AM and 8:00 AM recently when staff are late to work.
During an unannounced inspection on 11/21/2023, Staff # 1 was asked to name the 6 children in her care group that she was responsible for supervision of in the older toddler classroom. Staff #1 stated that she just recently started working at the facility and admitted that she did not know the names of all 6 children in her care group at this time.
The facility self-reported the following incident: At approximately 10:00 a.m. on 9/29/2023, Staff #2 was outside on the playground with the Pre-K class. Staff #1 came outside with the Preschool class. Staff #2 saw Child #1 inside the classroom by himself through the window. Staff #2 went inside the building through the Pre-K classroom door to get the child because the classroom door was locked from the outside. According to interviews with the staff and written statements that were reviewed on 10/3/2023, Child #1 was left in the classroom unsupervised for a period of time of 4 to 5 minutes.
The facility self-reported the following incident: At approximately 10:00 a.m. on 9/29/2023, Staff #2 was outside on the playground with the Pre-K class. Staff #1 came outside with the Preschool class. Staff #2 saw Child #1 inside the classroom by himself through the window. Staff #2 went inside the building through the Pre-K classroom door to get the child because the preschool classroom door was locked from the outside. According to interviews with the staff and written statements that were reviewed on 10/3/2023, Child #1 was left in the classroom unsupervised for a period of time of 4 to 5 minutes.
During the Renewal Inspection on 2/10/2023, the following was observed: One of the screens on the outside of the building facing the Pre-K playground was ripped leaving sharp edges exposed, and the toilet paper dispensers in the Preschool and the Pre-K bathrooms were missing a middle piece leaving sharp edges exposed.
During the Renewal Inspection on 2/10/2023, the file for Staff #3 did not include a current health assessment with a tuberculosis screening required at initial employment. See LIS code sheet.
During the Renewal Inspection on 2/10/2023, the file for Staff #1 did not include proof of education prior to service at the facility. See LIS code sheet.
During the Renewal Inspection on 2/10/2023, the file for Staff #2 did not include two written, nonfamily references. See LIS code sheet.
The facility self-reported the following: Staff #1 was working alone in the 2-3-year-old classroom covering naptime on 10/7/2022. Staff #1 fell asleep sometime after 2:10 p.m. A parent came in to pick up her child at 2:35 p.m., noticed that Staff #1 was asleep in the classroom and notified center management. Staff #2 went to the classroom and woke up Staff #1. Staff #1 and Staff #2 confirmed this incident to the Certification Representative 10/13/2022.
The facility self-reported the following incident: At approximately 4:45 p.m. on 10/11/2022, Staff #1 and Staff #2 came inside from the playground with 20 children in the 3- to 4-year-old classroom. The mother of Child #1 came in the classroom to pick up her child, and Child #1 was not inside the classroom. Child #1 was found on the playground unsupervised by the mother at this time. According to interview with the staff, the child was left on the playground unsupervised for a period of time between 1 and 5 minutes.
The facility self-reported the following incident: At approximately 4:45 p.m. on 10/11/2022, Staff #1 and Staff #2 came inside from the playground with 20 children in the 3- to 4-year-old classroom. The mother of Child #1 came in the classroom to pick up her child, and Child #1 was not inside the classroom. Child #1 was found on the playground unsupervised by the mother at this time. According to interviews with the staff, the child was left on the playground unsupervised for a period of time between 1 and 5 minutes.
During the Renewal Inspection on 12/8/2021, the outside screen for one of the windows facing the outdoor play area had two small holes in it.
During the Renewal Inspection on 12/8/2021, there was a blue couch in the young toddler room that was ripped and had foamed exposed; thus the couch could not be sanitized properly.
On 11/29/2021, the facility self-reported to the Regional OCDEL Certification Representative that a staff and a child at the facility tested positive for COVID-19 during the period of 11/9/2021 to 11/11/2021. This was not reported to Regional OCDEL office in a timely manner.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
About this center
Common questions
Has KinderCare Learning Center 3023 had any serious violations?
Pennsylvania cited 16 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Jul 10, 2026 (caregiver conduct): “During a complaint investigation it was verified that on 6/23/26 Staff 1 grabbed Child 1 by the arms and pulled her down the hallway. It was also reported that within the previous 45 calendar days of this incident Staff…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about KinderCare Learning Center 3023?
Pennsylvania lists 7 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is KinderCare Learning Center 3023’s Keystone STARS rating?
STAR 1, effective Jun 29, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does KinderCare Learning Center 3023 compare with other daycares in Reading?
It is tied for #10 of 84 centers in Reading by topic-weighted citations per inspection, and has fewer citations per inspection than 66% of Pennsylvania certified centers with enough inspection history to compare.
When was KinderCare Learning Center 3023 last inspected?
May 6, 2026 (renewal). The state cited at least one violation during that visit.
Who runs KinderCare Learning Center 3023?
The legal entity on its Pennsylvania certificate is KUEHG Corporation.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
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