Daycare Record Child care inspection records

KinderCare Learning Center 3023

865 Berkshire Blvd, Reading, PA 19610 · Berks County
5 core-safety citations in last 12 months 7 complaint investigations found violations Keystone STAR 1

KinderCare Learning Center 3023 is a certified child care center in Reading, PA, with capacity for 131 children. It holds a Keystone STAR 1 rating. Since August 2021, Pennsylvania certification staff have inspected it 23 times and confirmed violations in 7 complaint investigations. The state cited 56 violations, 16 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (18 of 56). 16 citations came in the last 12 months, including 5 on a core-safety topic. Measured by topic-weighted citations per inspection, it is tied for #10 of 84 centers in Reading and has fewer citations per inspection than 66% of Pennsylvania certified centers.

Inspection record

Fewer citations than 66% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. About typical
Tied for #10 of 84 centers in Reading
16 Core-safety citations
40 Other citations
23 Inspections
7 Complaint investigations that found violations
56 citations from 35 state visits since Aug 16, 2021 · 16 in the last 12 months · last inspected May 6, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Jul 10, 2026 · Report/investigation · citation found May 6, 2026 · Inspection · citation found Mar 18, 2026 · Inspection · citation found Nov 12, 2025 · Inspection · citation found Sep 4, 2025 · Inspection · no citation Jul 11, 2025 · Inspection · no citation Jun 11, 2025 · Inspection · no citation May 8, 2025 · Inspection · no citation Apr 16, 2025 · Inspection · citation found Apr 16, 2025 · Report/investigation · citation found Mar 28, 2025 · Report/investigation · citation found Mar 6, 2025 · Inspection · citation found Feb 4, 2025 · Inspection · no citation Feb 4, 2025 · Report/investigation · citation found Jan 9, 2025 · Inspection · citation found Dec 19, 2024 · Inspection · no citation Nov 26, 2024 · Inspection · no citation Oct 24, 2024 · Inspection · citation found Sep 25, 2024 · Inspection · citation found Aug 28, 2024 · Inspection · citation found Jul 31, 2024 · Inspection · citation found May 31, 2024 · Report/investigation · citation found Apr 17, 2024 · Report/investigation · citation found Mar 19, 2024 · Report/investigation · citation found Feb 28, 2024 · Inspection · citation found Feb 21, 2024 · Inspection · no citation Feb 16, 2024 · Inspection · citation found Nov 13, 2023 · Inspection · citation found Nov 13, 2023 · Report/investigation · citation found Oct 3, 2023 · Report/investigation · citation found Feb 10, 2023 · Inspection · citation found Oct 13, 2022 · Report/investigation · citation found Oct 13, 2022 · Report/investigation · citation found Dec 8, 2021 · Inspection · citation found Dec 1, 2021 · Report/investigation · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Building & playground safety 18
Health & medication 10
Records & paperwork 10
Supervision 10
Caregiver conduct 3
Emergency preparedness 1
Background checks 1
Child protection 1
Training & qualifications 1
Staff ratios 1

Citations, newest first

Core safety Jul 10, 2026 Self-reported violation Caregiver conduct
No physical punishment /Restraints prohibited 55 Pa. Code §3270.113(b)/3270.113(e)
During a complaint investigation it was verified that on 6/23/26 Staff 1 grabbed Child 1 by the arms and pulled her down the hallway. It was also reported that within the previous 45 calendar days of this incident Staff 1 had on multiple occasions held Child 1 by the arms in such a way that Child 1 could not get away. Staff Person 1 is employed by the legal entity but has been moved to a different location after this incident.
Center’s plan of correction (accepted, Sep 25, 2026): “Tier 1: Immediately all staff were reminded that physical punishment and restraining of children is not acceptable staff behaviors. Staff will not use restraints or physical punishment. Administration has reviewed with all staff their responsibilities as mandated reporters, including the…”
Inspection status on COMPASS: Needs Verification
Core safety Jul 10, 2026 Self-reported violation Caregiver conduct
No ridicule or threaten harm/No harsh language 55 Pa. Code §3270.113(c)/3270.113(d)
During a complaint investigation it was verified that between 6/23/26 Staff Person 1 used harsh language in the form of yelling at Child 1. This was done in the presences of Child 1, and other children. It was also reported that in the 45 days prior to this incident, Staff Person 1 would single out the children who were known to misbehaved to provide them with stricter punishments than the other children. These punishments included excessive yelling, and speaking negatively about the children. Additionally it was reported that on 6/22/26 Staff person 1 singled out Child 2, by saying " I don't want to deal with you," and "No one wants to hear you," while Child 2 was upset about missing their parent. Staff Person 1 is employed by the legal entity but has been moved to a different location after this incident.
Center’s plan of correction (accepted, Sep 15, 2026): “Administration has reinforced with staff that threatening, harsh, abusive, demeaning, or humiliating language, as well as singling out children for ridicule or punishment, is prohibited. Staff will not use harsh, abusive, demeaning, or humiliating language nor will staff singling out children or…”
Inspection status on COMPASS: Needs Verification
Citation May 6, 2026 Inspection Emergency preparedness
Letter to parents 55 Pa. Code §3270.27(e)
During the Renewal Inspection on 5/6/2026, the letter on file that is provided to the parents explaining the emergency procedures for the facility emergency plan did not include the following: Lockdown procedures, the method to inform parents that the emergency has ended, and accommodations for infants, toddlers, children with disabilities and children with chronic medical conditions.
Center’s plan of correction (implemented, Jun 4, 2026): “The center has updated the parent emergency procedures letter to include all required components of the facility emergency plan, including lockdown procedures, the method used to inform parents when an emergency has ended, and accommodations for infants, toddlers, children with disabilities, and…”
Citation May 6, 2026 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
On 5/6/2026, a container of lice repellent spray was observed to be in a child's cubby accessible to children in the pre-k classroom. The lice repellent spray was labeled keep out of reach out children.
Center’s plan of correction (implemented, Jun 4, 2026): “The lice repellent spray was immediately removed from the child's cubby and placed in a locked area inaccessible to children. Staff were reminded that all cleaning products, toxic materials, and any items labeled "Keep out of reach of children" must be stored in locked storage or otherwise made…”
Citation May 6, 2026 Inspection Building & playground safety
Emergency Numbers Posted 55 Pa. Code §3270.74
On 5/6/2026, the emergency number of the nearest hospital, police department, fire department, ambulance and poison control center was not posted by the telephones in the discovery preschool classroom and the kitchen.
Center’s plan of correction (implemented, May 27, 2026): “The required emergency telephone numbers for the nearest hospital, police department, fire department, ambulance service, and poison control center were immediately posted by the telephones in the Discovery Preschool classroom and the kitchen. All classrooms and facility telephones were reviewed to…”
Citation May 6, 2026 Inspection Building & playground safety
Inaccessible to children 55 Pa. Code §3270.75(b)
During the Renewal Inspection on 5/6/2026, the first-aid kit in the school age classroom was hanging on the wall near the exit door. It was not up high enough on the wall to be inaccessible to the children.
Center’s plan of correction (implemented, Jun 4, 2026): “The first aid kit in the school-age classroom was immediately relocated to an area that is inaccessible to children while remaining accessible to staff in the event of an emergency. All classrooms and program areas were reviewed to ensure that first aid kits are properly stored in accordance with…”
Citation May 6, 2026 Inspection Building & playground safety
Small Toys and Objects 55 Pa. Code §3270.103
During the Renewal Inspection on 5/6/2026, the following items were observed to be accessible to children in the preschool classroom: Plastic Ziploc bags in a drawer, plastic wrapping from construction paper on a shelf and plastic gloves on a table. The staff in the preschool classroom disclosed that some of the children in the classroom are still placing objects in their mouths.
Center’s plan of correction (implemented, Jun 4, 2026): “The plastic Ziploc bags, plastic wrapping from construction paper, and plastic gloves were immediately removed from areas accessible to children in the preschool classroom and placed in secured storage inaccessible to children. Staff were reminded that plastic bags, plastic wrapping, small objects…”
Citation May 6, 2026 Inspection Health & medication
Free from contagious/communicable disease 55 Pa. Code §3270.131(d)(7)
During the Renewal Inspection on 5/6/2026, the health reports on file for Child #3 and Child #6 did not include a statement that the child is able to participate in childcare and appears to be free from contagious or communicable disease.
Center’s plan of correction (implemented, May 27, 2026): “The facility reviewed and updated the health reports for Child #3 and Child #6 to ensure the reports included a statement from the health care provider indicating that the child is able to participate in child care and appears to be free from contagious or communicable disease. The children's files…”
Citation May 6, 2026 Inspection Health & medication
Child's hands washed 55 Pa. Code §3270.134(a)
During naptime on 5/6/2026, a child in the pre-k classroom was observed on their rest mat eating goldfish crackers. When asked, the child stated that they did not wash their hands before eating this snack.
Center’s plan of correction (implemented, Jun 4, 2026): “The facility reviewed proper handwashing procedures with staff to ensure children's hands are washed before meals and snacks, after toileting, and before diapering as required by regulation 3270.134. Staff were reminded to actively supervise and verify that handwashing occurs prior to children…”
Citation May 6, 2026 Inspection Records & paperwork
Review policies and procedures 55 Pa. Code §3270.121(a)
On 5/6/2026, the parent handbook that is provided to the parents at the time of enrollment did not include the following: Written information about the facility's general daily schedule, the hours of operation and the supervision policy.
Center’s plan of correction (implemented, Jun 4, 2026): “The facility updated the parent handbook to include all required information regarding the facility's general daily schedule, hours of operation, supervision policies, dismissal policies, transportation and pick-up arrangements, responsibilities for meals and clothing, health policies, and any…”
Citation May 6, 2026 Inspection Records & paperwork
Services proceeded/Admission date 55 Pa. Code §3270.123(a)(3)/3270.123(a)(6)
During the Renewal Inspection on 5/6/2026, the most recent child service report on file for Child #5 was dated 10/2/2025. The agreement on file for Child #5 did not specify the date of the child's admission.
Center’s plan of correction (implemented, May 27, 2026): “The facility reviewed and updated Child #5's file to ensure the child service report was current and the agreement included the child's admission date as required. All required documentation regarding services provided to the child and family, including the department-approved child service report…”
Citation May 6, 2026 Inspection Records & paperwork
Physician name, address, phone/Parent home/work address, phone 55 Pa. Code §3270.124(b)(2)/3270.124(b)(3)
During the Renewal Inspection on 5/6/2026, the emergency contact information on file for Child #1 did not include the address and the telephone number of the child's physician or source of medical care and also did not include the work telephone number of the enrolling parent. The emergency contact information for Child #3 did not include the name, address and telephone number of the child's physician or source of medical care. The emergency contact information for Child #6 did not include the telephone number of the child's physician or source of medical care.
Center’s plan of correction (implemented, May 27, 2026): “The facility reviewed and updated the files for Child #1, Child #3 and Child #6 to ensure all required emergency contact information was complete and in compliance with regulation 3270.124(b).”
Citation May 6, 2026 Inspection Records & paperwork
Name/address/phone release person 55 Pa. Code §3270.124(b)(7)
On 5/6/2026, the emergency contact information on file for Child #5 did not include the phone number for the listed individual designated by the parent to whom the child may be released.
Center’s plan of correction (implemented, May 27, 2026): “The facility reviewed and updated Child #5's emergency contact information to include the telephone number of the individual designated by the parent to whom the child may be released. The child's file was updated to ensure all required emergency contact information was complete and in compliance…”
Core safety Mar 18, 2026 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During an unannounced monitoring of the facility on 3/18/2026, the state police clearance on file for Staff #1 was a clearance for volunteer purposes, which is not acceptable for childcare staff. Staff #1 was observed working directly with children on 3/18/2026. The facility did request and immediately receive the employment state police clearance for Staff #1 on 3/18/2026. See LIS code sheet for date of hire.
Center’s plan of correction (implemented, Mar 31, 2026): “Ongoing, center management will comply with CPSL and Chapter 3490. Center management will verify clearances of new hires that they state for employment before working with children.”
Core safety Nov 12, 2025 Inspection Supervision
Supervised at all times /Staff assigned to specific children 55 Pa. Code §3270.113(a)/3270.113(a)(1)
During an unannounced inspection on 11/12/2025 at 8:10 AM, Staff #1, #2 and #3 were providing care for a mixed age group of 13 young toddlers and older toddlers. At this time, staff did not have their name-to-face recognition cards in place to identify the children that each staff were responsible for. The names of the children were written on the white board in the classroom. However, the white board did not specify the staff member that any of the children were assigned to at this time.
Center’s plan of correction (implemented, Apr 22, 2026): “1. Ongoing, children will be supervised by a staff person at all times, which includes assigning a staff person the responsibility for supervision of specific children at all times, by using the name to face recognition cards. Correction Date: 11/12/2025 2. The facility will have no instances of…”
Core safety Nov 12, 2025 Inspection Child protection
Failure to comply with POC 55 Pa. Code §20.71(a)(4)
During an unannounced inspection on 11/12/2025, the facility was not in compliance with Paragraph 7 and Paragraph 8 of the agreed-upon Settlement Agreement. Paragraph 7 requires that as children arrive for the day, name-to-face recognition cards must be used to identify the children assigned to each staff person. On 11/12/2025, Staff #1. #2 and #3 did not have their cards in place to identify the children for which they were responsible. Paragraph 8 requires that an additional floater staff be instituted in each classroom. On 11/12/2025, neither the young toddler-older toddler classroom or the preschool-pre-k classroom had the additional floater in place at the time of the inspection.
Center’s plan of correction (implemented, Apr 22, 2026): “As per the settlement agreement, as the children arrive for the day, the corresponding card will be placed on a lanyard of the staff that is responsible for supervision of that child. If the staff member leaves, the staff member taking over will receive those cards of children in their supervision.…”
Show 40 older citations
Core safety Apr 16, 2025 Inspection Caregiver conduct
No physical punishment 55 Pa. Code §3270.113(b)
Through staff interviews and written statements, it was determined that on 4/16/2025, Staff #1 grabbed Child #1, a young toddler, by the forearm and moved the child several feet away using only one arm. This incident occurred when Child #1 was in need of quickly being moved away from another child in the classroom, and Staff #1 was sweeping the floor with a broom, which was in the staff's other than when the child was lifted inappropriately by the forearm.
Center’s plan of correction (implemented, Jun 11, 2025): “It was observed that child #1 put their arm around the neck of another child and out of extreme caution staff #1 corrected that behavior. We formerly coached staff #1 to ensure appropriate redirection for appropriate behaviors moving forward. After leadership investigated the incident with Staff…”
Citation Apr 16, 2025 Complaint investigation Building & playground safety
Small Toys and Objects 55 Pa. Code §3270.103
During an Unannounced Inspection on 4/16/2025, the staff in preschool classroom showed the Certification Representative a container of toy magnets that are used by the children in the preschool classroom. Some of the magnets had a diameter of less than 1 inch. Staff in the preschool classroom disclosed that some of the children in the classroom are still placing objects in their mouths.
Center’s plan of correction (implemented, Jun 11, 2025): “Center management went through the classroom and removed all toys that had a diameter of less than 1 inch that were considered a choking hazards.”
Core safety Mar 28, 2025 Complaint investigation Supervision
Supervised at all times /Staff assigned to specific children 55 Pa. Code §3270.113(a)/3270.113(a)(1)
During an unannounced inspection on 3/28/2025, it was verified through staff interviews that Staff #1, the cook has been responsible at times for supervising children in the hallway of the facility due to the facility being short staffed. Staff #1 has been responsible for the supervision of children while preparing food, and also while being inside of the kitchen when the children were in the hallway. Staff disclosed on 3/28/2025 that this has been happening 2 to 3 times per week for up to 30 minutes in the morning between the hours of 8:30 AM and 9:00 AM. Staff reported that they usually have 2 to 3 children when this occurs. Staff also disclosed that they previously have cared for up to 7 children at one time in the hallway while being in the kitchen preparing food.
Center’s plan of correction (implemented, May 8, 2025): “Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. Children must be supervised at all times. Each staff person shall be assigned the…”
Citation Mar 28, 2025 Complaint investigation Building & playground safety
Halls, etc. not included 55 Pa. Code §3270.61(e)
During an unannounced inspection on 3/28/2025, it was verified through staff interviews that Staff #1, the cook has been responsible at times for supervising children in the hallway of the facility due to the facility being short staffed. Staff disclosed on 3/28/2025 that this has been happening 2 to 3 times per week for up to 30 minutes in the morning between the hours of 8:30 AM and 9:00 AM. Staff reported that they usually have 2 to 3 children when this occurs. Staff also disclosed that they previously have cared for up to 7 children at one time in the hallway.
Center’s plan of correction (implemented, Sep 4, 2025): “The legal entity/Director will create a policy indicating that childcare will not be provided in non-measured childcare spaces at any time. Care will not be provided in any of the following areas: halls, bathrooms, offices, kitchens and locker rooms. The Legal Entity/Director will submit the policy…”
Citation Mar 6, 2025 Inspection Building & playground safety
Building Surfaces/Small Toys and Objects 55 Pa. Code §3270.76/3270.103
During an unannounced inspection on 3/6/2025, the pour-in-place rubber surfacing on the infant/toddler playground was observed to be torn and in poor repair in two spots, which exposes the small rubber pieces underneath the surfacing and poses a choking hazard.
Center’s plan of correction (implemented, Apr 16, 2025): “A work order was put in to have the torn areas of the pour-in-place surfacing repaired. We will notify the Certification Representative when we are informed of the date that the repairs will be made.”
Citation Mar 6, 2025 Inspection Health & medication
Mantoux TB/Health assessment, TB test 55 Pa. Code §3270.151(c)(2)/3270.192(3)
On 3/6/2025, the current health assessment on file for Staff #1 did not include a tuberculosis screening by the Mantoux method at required at initial employment. See LIS code sheet.
Center’s plan of correction (implemented, Mar 28, 2025): “Now that center management knows it's within in first year of employment for their tuberculosis screening, an adult health assessment must include tuberculosis screening by the Mantoux method at initial employment. Subsequent tuberculosis screening is not required unless directed by a physician…”
Citation Mar 6, 2025 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
On 3/6/2025, Staff #2 only had one written, nonfamily reference on file. See LIS code sheet.
Center’s plan of correction (implemented, Mar 28, 2025): “Center management requiring everything while they are in the hiring process before their first day/ better communication to have each facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.”
Citation Feb 4, 2025 Complaint investigation Building & playground safety
General Health and Safety/Clean, good repair, proper size 55 Pa. Code §3270.21/3270.104(a)
During an unannounced inspection on 2/4/2025, it was verified through staff interviews that Child #1, age 1, was placed in a toddler chair without a strap on 1/16/2025. Child #1 fell out of the chair and cut her lip. Staff also verified that Child #1 currently uses the toddler chair with a strap for safety.
Center’s plan of correction (implemented, Mar 6, 2025): “Ongoing all staff will place children in chairs that are developmentally appropriate for each individual child and their individual needs.”
Citation Feb 4, 2025 Complaint investigation Health & medication
2 hour diaper check 55 Pa. Code §3270.135(e)
During an unannounced inspection on 2/4/2025, it was verified through staff interviews that Child #2 went several hours without having his pull-up checked on 1/15/2025 because staff in the pre-k classroom did not know that the child was in a pull-up.
Center’s plan of correction (implemented, Mar 6, 2025): “Ongoing all staff are committed to changing diapers every 2 hours to comply with state regulations and whenever the child indicates discomfort or exhibits behavior that suggest a soiled diaper. A staff person shall change a child's diaper when the diaper is soiled.”
Citation Jan 9, 2025 Inspection Health & medication
Original label 55 Pa. Code §3270.133(5)
During an unannounced inspection on 1/9/2025, an expired EpiPen was seen in the medication lockbox at the facility. The EpiPen was labeled with an expiration date of 12/31/2024.
Center’s plan of correction (implemented, Feb 4, 2025): “The EpiPen will be sent home with the child's parent.”
Citation Jan 9, 2025 Inspection Health & medication
12 months prior to service and every 24 months thereafter/Mantoux TB 55 Pa. Code §3270.151(a)/3270.151(c)(2)
On 1/9/2025, Staff #1 did not have a completed health assessment or tuberculosis screening on file. See LIS code sheet.
Center’s plan of correction (implemented, Feb 4, 2025): “Staff #1 will have a health assessment and tuberculosis screening completed within the next week.”
Citation Oct 24, 2024 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
During an unannounced inspection on 10/24/2024, the pour-in-place rubber surfacing on the infant/toddler playground was observed to be torn and in poor repair in one spot, which exposes the small rubber pieces underneath the surfacing and poses a choking hazard.
Center’s plan of correction (implemented, Nov 26, 2024): “A work order was put in to have the torn area of the pour-in-place surfacing repaired. We will notify the Certification Representative when we are informed of the date that the repairs will be made.”
Citation Sep 25, 2024 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
During an unannounced inspection on 9/25/2024, cleaning spray was observed to be on a shelf accessible to children in the preschool classroom. The cleaning spray was labeled keep out of reach of children.
Center’s plan of correction (implemented, Sep 25, 2024): “The cleaning spray was immediately moved to an area that is inaccessible to the children.”
Citation Aug 28, 2024 Inspection Health & medication
Original label 55 Pa. Code §3270.133(5)
During an unannounced inspection on 8/28/2024, a container of expired Diphenhydramine medication was found in the medication lockbox in the facility. The medication was labeled with an expiration date of July 2024.
Center’s plan of correction (implemented, Sep 10, 2024): “The expired medication was immediately disposed of.”
Citation Aug 28, 2024 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
On 8/28/2024, Staff #1 did not any written, nonfamily references on file. Staff #2 only had one written, nonfamily on file. See LIS code sheet.
Center’s plan of correction (implemented, Sep 11, 2024): “Staff #1 now has the required two references on file. Staff #2 is no longer employed here.”
Citation Jul 31, 2024 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
During an unannounced inspection on 7/31/2024, the pour-in-place rubber surfacing on the infant/toddler playground was observed to be torn and in poor repair in two spots, which exposes the small rubber pieces underneath the surfacing and poses a choking hazard.
Center’s plan of correction (implemented, Aug 28, 2024): “A work order was put in today to have the torn areas of the pour-in-place surfacing repaired. We will notify the Certification Representative when we are informed of the date that the repairs will be made.”
Citation Jul 31, 2024 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.82(g)
On 7/31/2024, the one of the toilet seats in the bathroom of the school age classroom had a large piece broken off, which exposed sharp edges.
Center’s plan of correction (implemented, Aug 28, 2024): “A work order was put in last to replace the broken toilet seat.”
Citation May 31, 2024 Complaint investigation Records & paperwork
Reports of accidents, injuries and illnesses. Original report - parent same day Copy - facility accident file. Copy - child's file 55 Pa. Code §3270.182(7)
On 5/31/2024, accident/injury reports for the preschool classroom were reviewed. The Director reported that parents sign the reports when received. Four of these reports were not signed on the same dates of the incidents, indicating the original report was not given to the parents on the dates of the incidents. Injury report on 5/15/2024 was signed by staff on 5/15/2024. This report was not signed by the parent until 5/28/2024. Injury report on 4/26/2024 was signed by staff on 4/26/2024. This report was not signed by the parent. Injury report on 4/19/2024 was signed by staff on 4/19/2024, but this report was not signed by the parent until 4/24/2024. Injury report on 2/28/2024 was signed by staff on 2/28/2024, but this report was not signed by the parent.
Center’s plan of correction (implemented, Jul 31, 2024): “Staff will give incident reports to parents to sign on date the incident occurs. The parent will get the 1st copy (original) for them, and 2nd copy goes in center accident file, and 3rd copy in child's file.”
Core safety Apr 17, 2024 Complaint investigation Supervision
Supervised at all times /Staff assigned to specific children 55 Pa. Code §3270.113(a)/3270.113(a)(1)
During an unannounced inspection on 4/17/2024 Staff #1 was not able to identify the children in their assigned primary care group. This happened while Staff #1 was covering for another staff person in the young toddler classroom.
Center’s plan of correction (implemented, May 31, 2024): “Ongoing, center staff will know the children in their caregiver groups. Current staff will help new/covering staff members to know the children in their care group with the help of name cards or written down on paper.”
Core safety Mar 19, 2024 Complaint investigation Supervision
Supervised at all times /Staff assigned to specific children 55 Pa. Code §3270.113(a)/3270.113(a)(1)
The following was verified through staff and parent interviews and written statements from staff: On the afternoon of 3/18/2024, Child #1, age 4 walked out of the pre-k classroom without Staff#1, Staff #2 and Staff #3 seeing the child leave. The child was found to be outside unsupervised in the area near the front door close to the parking lot by a parent as the parent was leaving with their children. The parent walked the child back into the building to Staff #4. Staff #1, Staff #2 and Staff #3 did not know that Child #1 had left the classroom until Staff #4 returned the child to the classroom. It was determined that the child was unsupervised for a minimum period of at least 1 minute.
Center’s plan of correction (implemented, Aug 28, 2024): “Staff #1, #2 and #3 were all interviewed about what took place during the incident. They were put on a plan of correction. All staff were retrained on supervision of children expectations/our child supervision report. Ongoing children will be supervised and will be assigned staff members care giver…”
Citation Mar 19, 2024 Complaint investigation Records & paperwork
Reports of accidents, injuries and illnesses. Original report - parent same day Copy - facility accident file. Copy - child's file 55 Pa. Code §3270.182(7)
On 3/18/2024, there was an incident at the facility where Child #1, age 4 was found to be outside unsupervised in the area near the front door close to the parking lot by a parent as the parent was leaving with their children. The parent of Child #1 verified on 3/19/2024 that they did not receive a written report of this incident.
Center’s plan of correction (implemented, Aug 28, 2024): “Staff #1, #2 and #3 on that when a supervision incident happens that a parent needs to be given a written report of what happened at the time of pick up.”
Citation Feb 28, 2024 Inspection Building & playground safety
Unsafe Areas in Outdoor Space 55 Pa. Code §3270.63
On 3/5/2024, a large area of standing water was observed outside on the preschool playground. The area of standing water that was observed is a drowning hazard for children.
Center’s plan of correction (implemented, May 31, 2024): “Maintenance has already come out to do an estimate to be put a draining system in place to prevent standing water from appearing on the playground when it rains. The preschool playground will not be used by the children when standing water is present in the area.”
Citation Feb 28, 2024 Inspection Building & playground safety
Good repair 55 Pa. Code §3270.72(c)
On 3/5/2024, the window screen from the discovery preschool classroom facing the outside play area in the back of the building had two small holes in the screen.
Center’s plan of correction (implemented, Apr 30, 2024): “We have already put in a maintenance request to have the screen replaced.”
Citation Feb 28, 2024 Inspection Health & medication
12 months prior to service and every 24 months thereafter 55 Pa. Code §3270.151(a)
On 2/28/2024, the most recent health assessment on file for Staff #1 was dated 2/18/2022. However, the health assessment form documented that this health assessment was conducted on 5/26/2021. See LIS code sheet.
Center’s plan of correction (implemented, Mar 11, 2024): “Staff #1 has provided an updated health assessment.”
Citation Feb 28, 2024 Inspection Training & qualifications
8th grade + 2 yrs/Exp, educ., training prior to facility 55 Pa. Code §3270.37(b)(3)/3270.192(2)(ii)
On 3/5/2024, Staff #2 was identified as an aide on the staff data sheets. Staff #2 did not have verification of a minimum of an 8th grade education on file. See LIS code sheet.
Center’s plan of correction (implemented, Mar 13, 2024): “Staff #2 is in the process of getting transcripts from the school that she attended.”
Citation Feb 16, 2024 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
During a verification visit on 2/16/2024, a container of surface cleaner was observed on a toy shelf accessible to children in the Pre-K classroom. The surface cleaner was labeled keep out of reach of children.
Center’s plan of correction (implemented, Feb 21, 2024): “Staff in the classroom placed the surface cleaner in a locked cabinet after it was brought to their attention that it had been accessible to the children.”
Core safety Nov 13, 2023 Complaint investigation Staff ratios
Similar Age Level 55 Pa. Code §3270.51
During an unannounced inspection on 11/29/2023, multiple staff admitted that classrooms have been out of ratio between 7:40 AM and 8:00 AM recently when staff are late to work.
Center’s plan of correction (implemented, Feb 21, 2024): “Ongoing we re-evaluated staff schedules to staff the reliable ones early to maintain ratios. If a classroom does go over they (staff) know to inform us (management) so we can figure of how to cover the ratio.”
Core safety Nov 13, 2023 Inspection Supervision
Staff assigned to specific children 55 Pa. Code §3270.113(a)(1)
During an unannounced inspection on 11/21/2023, Staff # 1 was asked to name the 6 children in her care group that she was responsible for supervision of in the older toddler classroom. Staff #1 stated that she just recently started working at the facility and admitted that she did not know the names of all 6 children in her care group at this time.
Center’s plan of correction (implemented, Feb 21, 2024): “Ongoing, center staff will know the children in their caregiver groups. Current staff will help new staff know the children in their group with the help of name cards or written down on paper.”
Core safety Oct 3, 2023 Self-reported violation Supervision
Supervised at all times /Staff assigned to specific children 55 Pa. Code §3270.113(a)/3270.113(a)(1)
The facility self-reported the following incident: At approximately 10:00 a.m. on 9/29/2023, Staff #2 was outside on the playground with the Pre-K class. Staff #1 came outside with the Preschool class. Staff #2 saw Child #1 inside the classroom by himself through the window. Staff #2 went inside the building through the Pre-K classroom door to get the child because the classroom door was locked from the outside. According to interviews with the staff and written statements that were reviewed on 10/3/2023, Child #1 was left in the classroom unsupervised for a period of time of 4 to 5 minutes.
Center’s plan of correction (implemented, Feb 21, 2024): “Staff #1 and Staff #2 were both interviewed about what took place during the incident. Staff #1 never returned from incident to do a final coaching moment. Staff #2 resigned for personal reasons. All staff were retrained on supervision of children expectations/our child supervision report. Our…”
Core safety Oct 3, 2023 Self-reported violation Supervision
Supervised at all times /Staff assigned to specific children 55 Pa. Code §3270.113(a)/3270.113(a)(1)
The facility self-reported the following incident: At approximately 10:00 a.m. on 9/29/2023, Staff #2 was outside on the playground with the Pre-K class. Staff #1 came outside with the Preschool class. Staff #2 saw Child #1 inside the classroom by himself through the window. Staff #2 went inside the building through the Pre-K classroom door to get the child because the preschool classroom door was locked from the outside. According to interviews with the staff and written statements that were reviewed on 10/3/2023, Child #1 was left in the classroom unsupervised for a period of time of 4 to 5 minutes.
Center’s plan of correction (implemented, Feb 21, 2024): “Staff #1 and Staff #2 were both interviewed about what both took place during the incident. Staff #1 never returned from incident to do a final coaching. Staff #2 resigned due to personal reasons. All staff were retrained. All staff were retrained on supervision of children expectations/our child…”
Citation Feb 10, 2023 Inspection Building & playground safety
Good repair/Building Surfaces 55 Pa. Code §3270.72(c)/3270.76
During the Renewal Inspection on 2/10/2023, the following was observed: One of the screens on the outside of the building facing the Pre-K playground was ripped leaving sharp edges exposed, and the toilet paper dispensers in the Preschool and the Pre-K bathrooms were missing a middle piece leaving sharp edges exposed.
Center’s plan of correction (implemented, Feb 17, 2023): “A work order was put in 2/10/2023. The ripped screen outside has already been replaced with a new screen. The missing piece for toilet paper dispensers should arrive by the end of this week.”
Citation Feb 10, 2023 Inspection Health & medication
12 months prior to service and every 24 months thereafter/Mantoux TB 55 Pa. Code §3270.151(a)/3270.151(c)(2)
During the Renewal Inspection on 2/10/2023, the file for Staff #3 did not include a current health assessment with a tuberculosis screening required at initial employment. See LIS code sheet.
Center’s plan of correction (implemented, Feb 15, 2023): “Staff #3 will not return to work until when she has a current health assessment and tuberculosis screening on file.”
Citation Feb 10, 2023 Inspection Records & paperwork
Exp, educ., training prior to facility 55 Pa. Code §3270.192(2)(ii)
During the Renewal Inspection on 2/10/2023, the file for Staff #1 did not include proof of education prior to service at the facility. See LIS code sheet.
Center’s plan of correction (implemented, Feb 15, 2023): “Staff #1 requested a copy of her high school transcript. A copy of her high school transcript is now on file.”
Citation Feb 10, 2023 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
During the Renewal Inspection on 2/10/2023, the file for Staff #2 did not include two written, nonfamily references. See LIS code sheet.
Center’s plan of correction (implemented, Feb 15, 2023): “Staff #2 now has two written, nonfamily references on file.”
Core safety Oct 13, 2022 Self-reported violation Supervision
Supervised at all times 55 Pa. Code §3270.113(a)
The facility self-reported the following: Staff #1 was working alone in the 2-3-year-old classroom covering naptime on 10/7/2022. Staff #1 fell asleep sometime after 2:10 p.m. A parent came in to pick up her child at 2:35 p.m., noticed that Staff #1 was asleep in the classroom and notified center management. Staff #2 went to the classroom and woke up Staff #1. Staff #1 and Staff #2 confirmed this incident to the Certification Representative 10/13/2022.
Center’s plan of correction (implemented, Jan 26, 2023): “Facility Person #1 is not allowed to be alone during nap time for a probation period of 90 days. All children on going will be supervised by a staff member at all times, considering outdoor space a part of the supervision as well.”
Core safety Oct 13, 2022 Self-reported violation Supervision
Supervised at all times /Staff assigned to specific children 55 Pa. Code §3270.113(a)/3270.113(a)(1)
The facility self-reported the following incident: At approximately 4:45 p.m. on 10/11/2022, Staff #1 and Staff #2 came inside from the playground with 20 children in the 3- to 4-year-old classroom. The mother of Child #1 came in the classroom to pick up her child, and Child #1 was not inside the classroom. Child #1 was found on the playground unsupervised by the mother at this time. According to interview with the staff, the child was left on the playground unsupervised for a period of time between 1 and 5 minutes.
Center’s plan of correction (implemented, Jan 26, 2023): “Staff #1 and Staff #2 were both interviewed about what took place during the incident. They were both final coached as well as placed on a 90 day probation period. All staff were retrained on a supervision of children expectations/our child supervision report. Ongoing children will be supervised…”
Core safety Oct 13, 2022 Self-reported violation Supervision
Supervised at all times /Staff assigned to specific children 55 Pa. Code §3270.113(a)/3270.113(a)(1)
The facility self-reported the following incident: At approximately 4:45 p.m. on 10/11/2022, Staff #1 and Staff #2 came inside from the playground with 20 children in the 3- to 4-year-old classroom. The mother of Child #1 came in the classroom to pick up her child, and Child #1 was not inside the classroom. Child #1 was found on the playground unsupervised by the mother at this time. According to interviews with the staff, the child was left on the playground unsupervised for a period of time between 1 and 5 minutes.
Center’s plan of correction (implemented, Jan 26, 2023): “Staff #1 and Staff #2 were both interviewed about what took place during the incident. They were both final coached as well as placed on a 90 day probation period. All staff were retrained on a supervision of children expectations/our child supervision report. Ongoing children will be supervised…”
Citation Dec 8, 2021 Inspection Building & playground safety
Good repair 55 Pa. Code §3270.72(c)
During the Renewal Inspection on 12/8/2021, the outside screen for one of the windows facing the outdoor play area had two small holes in it.
Center’s plan of correction (implemented, Dec 16, 2021): “A new screen will be ordered to replace the broken screen.”
Citation Dec 8, 2021 Inspection Building & playground safety
Clean, good repair, proper size 55 Pa. Code §3270.104(a)
During the Renewal Inspection on 12/8/2021, there was a blue couch in the young toddler room that was ripped and had foamed exposed; thus the couch could not be sanitized properly.
Center’s plan of correction (implemented, Dec 8, 2021): “The couch was removed from the classroom and will be placed in the trash.”
Citation Dec 1, 2021 Self-reported violation Health & medication
Communicate report to DOH 55 Pa. Code §3270.136(d)
On 11/29/2021, the facility self-reported to the Regional OCDEL Certification Representative that a staff and a child at the facility tested positive for COVID-19 during the period of 11/9/2021 to 11/11/2021. This was not reported to Regional OCDEL office in a timely manner.
Center’s plan of correction (implemented, Dec 16, 2021): “Ongoing, we will immediately notify the Department of Human Services as well as the PA Department of Health of any communicable or noncommunicable diseases which requires reporting, or knows of a group expression of an illness which may be of public concern whether or not it is known to be of a…”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Jul 10, 2026 Self-reported violation
2 violations cited, listed under Citations.
Violation found Apr 16, 2025 Complaint investigation
1 violation cited, listed under Citations.
Violation found Mar 28, 2025 Complaint investigation
2 violations cited, listed under Citations.
Violation found Feb 4, 2025 Complaint investigation
2 violations cited, listed under Citations.
Violation found May 31, 2024 Complaint investigation
1 violation cited, listed under Citations.
Violation found Apr 17, 2024 Complaint investigation
1 violation cited, listed under Citations.
Violation found Mar 19, 2024 Complaint investigation
2 violations cited, listed under Citations.
Violation found Nov 13, 2023 Complaint investigation
1 violation cited, listed under Citations.
Violation found Oct 3, 2023 Self-reported violation
2 violations cited, listed under Citations.
Violation found Oct 13, 2022 Self-reported violation
1 violation cited, listed under Citations.
Violation found Oct 13, 2022 Self-reported violation
2 violations cited, listed under Citations.
Violation found Dec 1, 2021 Self-reported violation
1 violation cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

About this center

Capacity 131 children
Certificate status Regular
Certificate valid through May 4, 2027
Keystone STARS STAR 1
since Jun 29, 2026 · what STARS means
Operator KUEHG Corporation
Phone —
State certificate # CER-00256780
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has KinderCare Learning Center 3023 had any serious violations?

Pennsylvania cited 16 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Jul 10, 2026 (caregiver conduct): “During a complaint investigation it was verified that on 6/23/26 Staff 1 grabbed Child 1 by the arms and pulled her down the hallway. It was also reported that within the previous 45 calendar days of this incident Staff…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about KinderCare Learning Center 3023?

Pennsylvania lists 7 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is KinderCare Learning Center 3023’s Keystone STARS rating?

STAR 1, effective Jun 29, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does KinderCare Learning Center 3023 compare with other daycares in Reading?

It is tied for #10 of 84 centers in Reading by topic-weighted citations per inspection, and has fewer citations per inspection than 66% of Pennsylvania certified centers with enough inspection history to compare.

When was KinderCare Learning Center 3023 last inspected?

May 6, 2026 (renewal). The state cited at least one violation during that visit.

Who runs KinderCare Learning Center 3023?

The legal entity on its Pennsylvania certificate is KUEHG Corporation.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.