KinderCare Learning Centers · Hanover Township
KinderCare Learning Centers is a certified child care center in Hanover Township, PA, with capacity for 93 children. It holds a Keystone STAR 4 (accredited) rating. Since August 2021, Pennsylvania certification staff have inspected it 6 times and confirmed violations in 1 complaint investigation. The state cited 70 violations, 3 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (25 of 70). 24 citations came in the last 12 months, including 1 on a core-safety topic. Measured by topic-weighted citations per inspection, it is #5 of 5 centers in Hanover Township and has more citations per inspection than 93% of Pennsylvania certified centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
The Pre-K Room's restroom, that was located near the entrance door, had two ceiling tiles with a brown residue. The Pre-K Room's restroom, that was located near the discoveries wall, had one ceiling tile with brown residue and peeling paint on the wall near the toilet. A hole was observed on the wall near the map of the United States in the Pre-K Room. In this same room, there was cracked drywall near the picture of the gumball machine and there was chipping paint on the wall near the library poster. Additionally, peeling paint was observed on the white railing near the red door in the Large Outdoor Play Area. The white railing in the Toddler Play Area also had peeling paint. The School Age Room's restroom, that was located near the entrance door, was observed to have peeling paint on the wall.
The Discovery Preschool B Restroom had one toilet with two exposed bolts at its base. The blinds near the library poster in the Pre-K Room were torn.
During lunchtime in the Infant Room, Child #1 and Child #2, both young toddlers, were observed to have plastic bibs around their necks. In the same room, plastic bags were observed in wooden cubbies and in a clear and black colored plastic shelf drawer that was near the sink. These bags were accessible to the young toddlers being supervised in the Infant Room, and Staff #5 acknowledged that the children were still placing objects in their mouths.
Staff #10 (see code sheet for first day with children) had a health assessment on file dated 3/5/26 and a TB test result on file dated 3/3/26, which were completed after they began working with children.
Staff persons #10 and #11 have not completed the following required pre-service training within 90 days of their date of hire (see code sheet for date of hire): Pediatric First Aid and CPR.
Staff #11 (see code sheet for first day with children) did not have any proof of education or experience on file at the facility and has been working in an aide position.
Staff #5 had Child Abuse Clearances on file dated 10/22/2020 and 10/23/2025. More than 60 months had lapsed between each clearance. Staff #13 and Staff #21 (see code sheet for first day with children) did not have completed NSOR Clearances on file prior to working with children. Staff #13 obtained the clearance on 8/27/2025, and Staff #21 obtained the clearance on 10/1/2025. Also, the required Department of Human Services FBI Clearance was not on file for Staff #13. Staff #13 only had a Department of Education FBI clearance on file dated 3/22/2025, but this clearance is not acceptable for childcare employment. Staff #20 (see code sheet first day with children) did not have proof that the missing DHS FBI clearance was requested prior to working with children. The clearance was not obtained until 5/6/2025.
Protective receptacle covers were observed to be missing from three electrical outlets that were on an electrical power outlet strip near the sink in the Discovery Preschool A Classroom. These outlets were accessible to the toddlers being supervised in that room.
Babyganics sunscreen and Aquaphor healing ointment labeled, "keep out of reach of children," were observed in a black bag that was in a wooden cubby shelf in the Young Toddler Room. Kay lotion hand soap labeled, "keep out of reach of children," was observed to be laying on top of a paper towel dispenser in the Discovery Preschool B Restroom. Nature Made B-Complex with C vitamins and Nature Made B1 vitamins labeled, "place out of reach of children," were observed in a wooden cubby shelf in the Pre-K Room. In the same area, there was also a Top Care Health Children's Ibuprofen labeled, "keep out of reach of children". All of these items were accessible to children.
The School Age Restroom, that was located near the cubbies, had chipping paint on the wall near the light switch and on the wall next to the cabinet. The School Age Restroom, that was located near the birthday wall, had chipping paint on the wall behind the sink. The Pre-K Restroom had peeling paint on the wall behind the toilet. The Preschool Restroom had peeling paint on the blue and white walls that were near the toilet. The Infant Room had peeling paint on a yellow wall that was near an electrical outlet. Chipping paint was observed on a blue bicycle in the Large Outdoor Play Area. Also, plastic rain gutters in the Large Outdoor Play Area and Toddler Outdoor Play Area were cracked and had sharp edges. Four ripped foam rock blocks and 16 foam rock blocks with peeling plastic were observed on a shelf in the School Age Room. The School Age Restroom, that was located near the birthday wall, had one toilet with one exposed bolt near its base. Nineteen light gray foam bocks, that were observed on a white shelf near the window in the Young Toddler Room, had multiple bite marks.
The mulch around the curved blue slide, that was part of the jungle gym in the Large Outdoor Play Area, was measured to be 7 inches. Also, the mulch around the wavy blue slide, that was part of the same jungle gym in the Large Outdoor Play Area, was measured to be 8 inches. At least nine inches of loose fill material is required around embedded equipment at all times.
Three plastic Ziploc bags were observed in a wooden cubby in the Young Toddler Room. These bags were accessible to the toddlers who were being supervised in that room, and Staff #1 acknowledged that the children were still putting objects in their mouth. A plastic bag containing assorted rainbow-colored buttons was observed in the Discovery Preschool B Room. In this same room, plastic bags were observed in a wooden drawer by the sink. Also, plastic bags were observed in the Discovery Preschool B Restroom. These bags were accessible to the toddlers who had access to both rooms, and Staff #21 acknowledged that the children were still putting objects in their mouth. Also, plastic bags were observed in the wooden closet near the changing table in the Discovery Preschool A Room. These bags were accessible to the toddlers in that room, and Staff #11 acknowledged that the children were still putting objects in their mouth.
The blue couch in the Discovery Preschool B Room had torn plastic. A wooden shelf in the patio area of the Large Outdoor Play Area had chipping and splintering wood. The Toddler Outdoor Play Area had a purple and white colored table with multiple cracks in its top.
An infant was observed to be sleeping in a crib in the Infant Room. One side of the crib was against the wall, and another side of the crib was against a window. This child did not have at least 2 feet of spacing on three sides of their crib.
The health assessments on file for Staff #4 were dated 9/27/2022 and 10/7/2024. More than 24 months had lapsed between health assessments. Also, the only health assessment and tuberculosis screening test result on file for Staff #13 (see code sheet for first day with children) were dated 9/19/25, which was after the staff began working with children.
The facility had an emergency drill log on file that was dated 10/1/2025. However, Staff #19 could not find the previous emergency drill log records to prove that they were conducting emergency drills annually.
The initial health assessment on file for Child #2 (see code sheet for date of admission) was dated 9/24/25. Child #5 (see code sheet for date of admission) did not have a health assessment on file.
Staff #5 did not complete pediatric first aid and CPR training prior to the previous trainings expiring after 2 years. This is evidenced by the following training dates:11/29/2022 and 5/23/2025. Staff #6 had fire safety trainings on file dated 3/19/2024 and 9/24/2025. Staff #10 had fire safety trainings on file dated 3/19/2024 and 5/20/2025. More than a year had lapsed between each training.
The emergency contact information on file for Child #5 was observed to be missing the name and telephone number of the child's physician or source of medical care and the health insurance policy number.
The emergency contact information on file for Child #3 and Child #5 did not include the address of the individual designated by the parent to whom the child may be released.
The emergency contact and financial agreement information on file for Child #1 were dated 1/2025 and 8/2025. More than 6 months had passed since a parent last reviewed, updated, and signed the emergency contact and financial agreement forms.
The record for Child #5 did not contain signed parental consent for emergency medical care for the child or the administration of minor first-aid procedures by facility staff.
The record for Child #2 was observed to be missing a copy of the initial financial agreement between the parent and the operator. Only the updated financial agreement, dated 8/20/25, was on file.
Staff #13 did not have any proof of education or experience on file at the facility.
Show 46 older citations
Staff person #9 had Child Abuse Clearances on file dated 3/12/19 and 3/19/24; Staff person #11 had DHS FBI Clearances on file dated 9/7/18 and 3/18/24; and Staff person #15 had Child Abuse Clearances on file dated 11/20/18 and 1/9/24. More than 60 months had lapsed between each clearance.
Staff person #19 acknowledged that parents did not receive a letter explaining emergency procedures and there was no proof on file which indicated that parents received a letter explaining emergency procedures.
Sun X 30+ sunscreen lotion, labeled "keep out of reach of children" was observed on the floor of an unlocked closet in the Pre-Kindergarten Room. Neutrogena sunscreen, labeled "keep out of reach of children" was observed, about knee height, in a book bag that was laying on top of green cots in the Pre-Kindergarten Room. A Chinese evergreen plant was observed, about hip height, on a brown table in the Preschool Room. A golden pothos plant, that was inaccessible to children, was observed on a wooden shelf in the Discovery Preschool Room.
A trash can in the Pre-Kindergarten Room restroom was observed to have used paper towels and was not plastic lined. A trash can in the Preschool Room restroom was observed to have a soiled diaper and was not plastic lined. The School Age Room restroom, near the blue cots, was observed to have a trash can with used paper towels. This trash can was not lined with plastic. The School Age Room restroom, near the doorway, was observed to have a trash can with used paper towels and no trash can lid.
A telephone, that was located on a wooden shelf by the window in the Preschool Room, was observed to be missing the telephone number of the nearest hospital, police department, fire department, ambulance and poison control center. A telephone, that was located on top of a filing cabinet in the School Age Room, was observed to be missing the telephone number of the nearest hospital, police department, fire department, ambulance and poison control center.
The floors for Bus #19139, Bus #19156, and Bus #19159 were observed to have trash, such as food wrappers and used tissues. There was a sticky residue observed on the floor of Bus #19139. Two brown stained ceiling tiles and one ceiling tile with a hole were observed in the Pre-Kindergarten Room. Four brown stained ceiling tiles and one dusty air vent were observed in the Toddler B Room. Two dusty air vents, one brown stained ceiling tile by the air vent, and one cracked ceiling tile by the sink area were observed in the Toddler A Room. Two dusty air vents were observed in the Infant and Discovery Preschool Rooms. Three dusty air vents were observed in the School Age Room. Chipped paint was observed on the orange wall in the Toddler Rooms and all along the walls in the Preschool Room.
Five assorted color pillows in the Pre-Kindergarten Room were observed to have stains. Two blue cots, labeled #2 and #5, that were in the Pre-Kindergarten Room, were observed to have torn mesh. A rusty metal cabinet was observed in the Pre-Kindergarten Room Restroom, Preschool Room restroom, and both School Age Room restrooms.
The refrigerator that was located in the Infant Room was observed to be missing a thermometer. Only the freezer section of the refrigerator had a thermometer, but it was embedded in ice and could not be read.
The file for Child #8 contained a recent health report that was dated 4/9/24, but it was missing statements which indicated that the child is able to participate in childcare and appears to be free from contagious or communicable disease.
Bus #19139, Bus #19156, and Bus #19159 were observed to be missing the manufacturers' instructions for use of safety restraints.
The fire drill log that was on file was observed to have the same hypothetical location of the fire (i.e. kitchen) for two consecutive fire drills that occurred on 8/21/24 and 9/16/24.
The fire detection system was not tested every 30 days as indicated by the following fire detection system logs that were on file: 10/20/23 to 11/20/23, 1/19/24 to 2/19/24, 3/19/24 to 4/19/24, 5/17/24 to 6/17/24, and 8/16/24 to 9/16/24. Also, the last fire detection system log on file was dated 9/16/24, but another test should have occurred by 10/16/2024.
Staff person #8 had fire safety trainings on file dated 8/16/23 and 9/10/24. More than a year had lapsed between the trainings.
Staff persons #12 and #17 had not completed the following required pre-service training within 90 days of their date of hire (see code sheet for date of hire): Pediatric First Aid/CPR.
The agreement on file for Child #8 and #9 did not specify the child's arrival and departure times. The agreement on file for Child #8 did not specify the persons designated by a parent to whom the child may be released.
The agreement on file for Child #1, #2, #3, and #5 through #9 did not specify the date of the child's admission.
The emergency contact information on file for Child #8 did not contain a parent's work phone number. The emergency contact information on file for Child #9 did not include a release person's address.
The emergency contact information on file for Child #6 did not include health insurance coverage and policy number information.
The record for Child #6 did not contain signed parental consent for emergency medical care for the child or the administration of minor first-aid procedures by facility staff.
A renewal inspection was conducted on 10/23/23. Staff person #1 does not have FBI and NSOR clearances on file
A renewal inspection was conducted on 10/23/23. The facility emergency plan does not address continuity of operations.
A renewal inspection was conducted on 10/23/23. An uncovered accessible outlet was observed in the following areas: In the back of the Pre-K room near the window, in the 2nd Pre-K room on the back left near the table, and in the 1 year old room in the power strip near the changing table.
A renewal inspection was conducted on 10/23/23. The emergency telephone numbers were not posted by the telephone in the 2nd Pre-K room in the back of the facility.
A renewal inspection was conducted on 10/23/23. The emergency bags in both Pre-K rooms did not contain water bottles. Staff members indicated these bags are their emergency bags.
A renewal inspection was conducted on 10/23/23. In the Pre-K room towards the back right and the Pre-K bathroom have water damaged ceiling tiles. In the 2nd Pre-K room bathroom there is plastic over the toilet tank. The lid is broken.
A renewal inspection was conducted on 10/23/23. The mulch under the slides and climber on the preschool/school age playground measured between 2 inches and 4 inches deep. Required depth of wooden mulch is 9 inches.
A renewal inspection was conducted on 10/23/23. In the 2 year old classroom during nap time it was observed that several children's cots were not spaced 2 feet apart on three sides.
A renewal inspection was conducted on 10/23/23. Child #4 does not have an updated health report in the last year. The last health report is dated 2/3/22. Please see code sheet for child 2's DOB.
A renewal inspection was conducted on 10/23/23. Child #1 and #3's immunization record indicates the children do not have the 2022 flu vaccine and no exemption letters are in the children's file. The children are over six months of age. Child #4 is missing their 2nd Hepatitis A vaccine and no exemption letter are in the child's file. This is not in accordance with the ACIP recommended schedule.
A renewal inspection was conducted on 10/23/23. In the infant room refrigerator was an unlabeled infant bottle with milk in it.
A renewal inspection was conducted on 10/23/23. The fire drill log indicates that the alarms are tested during each fire drill. The log indicates the alarms were tested more than 30 days apart on 2/22/23 to 3/22/23.
A renewal inspection was conducted on 10/23/23. The operator acknowledged that the annual traffic letter was not mailed to local traffic safety authorities.
A renewal inspection was conducted on 10/23/23. Staff person #2 completed the home based health and safety 10 hour training and not the Center based health and safety. Staff #1 and Staff #3 have not completed pediatric first aid/CPR training, from a PQAS approved trainer within 90 days of their date of hire. (See code sheet).
A renewal inspection was conducted on 10/23/23. Child #2 did not have health insurance and policy number listed in the child file. Child #3 did not have health insurance policy number listed in the child's file.
A renewal inspection was conducted on 10/23/23. A written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency was not displayed conspicuously in the back Pre-K and 2 year old classroom.
A renewal inspection was conducted on 10/23/23. The operator acknowledged that there are no accident or injury reports kept in a facility file.
A renewal inspection was conducted on 10/23/23. The operator did not provide the parent of each child enrolled with information on how to access the regulations.
Incident investigation verified that Child #1 swallowed a marble found on the floor of the classroom. Staff was aware that child puts objects in their mouth. Staff also admitted to still having items less than one inch accessible to that child in the classroom.
Complaint investigation verified that Child #1 swallowed a marble found on the floor of the classroom. Staff was aware that child puts objects in their mouth. Staff also admitted to still having items less than one inch accessible to that child in the classroom.
The most recent health report on file for Child #1, a young toddler is dated 11/30/2021. The most recent health on file for Child #2, a preschool child is dated 10/5/2021.
On 10/12/20022, the facility did not have documented that an annual emergency drill has been conducted during the previous 12 months.
The fire alarm system at the facility was tested on 10/12/2022. The alarm was audible to persons in all indoor childcare spaces in the facility with all intervening doors closed. However, it was observed that the volume of the alarm was considerably lower in the infant room. It was determined that this increases the possibility that the alarm would not be heard in the infant room in the event that some or any of the infants were crying or if staff was playing music for the infants. The fire drill/detection log indicated that the system has not been getting tested at least every 30 days.
The most recent first aid and cardiopulmonary resuscitation (CPR) certification on file for Staff #1 dated 1/10/2021 is not specified to be pediatric first aid and pediatric cardiopulmonary resuscitation (CPR).
Staff #2 did not complete mandated reporter training within the last 60 months. This is evidenced by the previously documented mandated reporter training on file being dated 9/7/2016 and the updated mandated reporter training on file being dated 10/31/2021.
Child #1 has a date of admission listed as 3/26/19 but does not have an immunization record on file or a letter of exemption from the parent or doctor if it is for a medical reason. Child file #1 will need an updated immunization record on file or the exemption letter.
The operator does not have documentation on file to verify that fire alarm testing is being conducted every 30 days since 12/19/20 when the regulation went into effect
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Newborn (Under 6 Weeks) | $65.00 | $49.00 |
| Infant (6 Weeks-12 mos.) | $65.00 | $49.00 |
| Young Toddler (13-24 mos.) | $61.00 | $46.00 |
| Older Toddler (25-36 mos.) | $58.00 | $44.01 |
| Preschool (37 mos.- Entering K) | $56.00 | $42.00 |
| Young School-Age (K-3rd gr.) | $53.00 | $41.00 |
| Older School-Age (4th gr.-15 yrs.) | $53.00 | $41.00 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has KinderCare Learning Centers had any serious violations?
Pennsylvania cited 3 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Oct 23, 2025 (background checks): “Staff #5 had Child Abuse Clearances on file dated 10/22/2020 and 10/23/2025. More than 60 months had lapsed between each clearance. Staff #13 and Staff #21 (see code sheet for first day with children) did not have…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about KinderCare Learning Centers?
Pennsylvania lists 1 complaint investigation since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is KinderCare Learning Centers’s Keystone STARS rating?
STAR 4 (accredited), effective Dec 21, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does KinderCare Learning Centers compare with other daycares in Hanover Township?
It is #5 of 5 centers in Hanover Township by topic-weighted citations per inspection, and has more citations per inspection than 93% of Pennsylvania certified centers with enough inspection history to compare.
When was KinderCare Learning Centers last inspected?
Jun 1, 2026 (allocated unannounced monitoring). The state cited at least one violation during that visit.
How much does KinderCare Learning Centers cost?
It reported full-time daily rates of $65.00 for newborn, $65.00 for infant, $61.00 for young toddler, $58.00 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs KinderCare Learning Centers?
The legal entity on its Pennsylvania certificate is KUEHG Corporation.
Certified centers nearby
109 W End Rd, Hanover Township · 1.7 mi away · 41 spots Fewer citations than most Magic World Child Care Center
174 Lyndwood Ave, Hanover Township · 1.7 mi away · 48 spots About typical Magic World Child Care Center
97 Oxford St # 99, Hanover Township · 1.7 mi away · 33 spots Fewer citations than most South Wilkes-Barre Child Development Cen
1000 S Main St, Hanover Township · 1.8 mi away · 103 spots Fewer citations than most Curious Kids Learning Center E Main Street INC
149 E Main St, Plymouth · 2.2 mi away · 67 spots Fewer citations than most Little People Day Care School South INC
280 Hanover St, Wilkes-Barre · 2.3 mi away · 87 spots More citations than most
Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.
Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.