Loving Hearts Childcare Center
Loving Hearts Childcare Center is a certified child care center in Catasaqua, PA, with capacity for 81 children. It holds a Keystone STAR 1 rating. Since August 2021, Pennsylvania certification staff have inspected it 15 times and confirmed violations in 4 complaint investigations. The state cited 120 violations, 17 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for records & paperwork (34 of 120). 4 citations came in the last 12 months, including 1 on a core-safety topic. Measured by topic-weighted citations per inspection, it is #140 of 155 centers in Lehigh County and has more citations per inspection than 81% of Pennsylvania certified centers.
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Upon arrival during the renewal inspection on 7/8/2026, it was observed that staff 2 was the only staff person at the daycare. There were 5 school age children present. There were no facility staff people present.
Staff 1 did not have emergency plan training on file. Please see LIS for date of hire.
Toxics were accessible to children in a backroom closet that was unlocked. Children could access the area due to there being no barriers and an unlocked door.
Children 1 and 2 did not have permission for emergency medical care and minor first aid.
During the renewal inspection on 10/1/2025, children 1 and 2 had outdated emergency forms and fee agreements. They were dated 2/18/2025, making it more than six months since the last update.
The facility did not have electronic access to the regulations available to the parents or instructions for contacting the appropriate regional childcare office.
During the renewal inspection on 7/7/2025, it was observed that staff 1 did not have an updated NSOR clearance. The last NSOR clearance on file was from 02/21/2020, making it more than 5 years old.
During an allocated unannounced monitoring inspection on 1/27/2025, it was observed that the last fire drill was conducted on 11/16/2025 making it more than 60 days since the last fire drill. The date of correction was 2/7/2025. As of 2/18/2025, an updated fire drill log was still not sent to DHS.
During an allocated unannounced visit on 1/27/2025, showed certification representative a baby gate that was blocking the back fire exit door. The baby gate was in the middle of the door, blocking the bar that opens the fire exit door. On 1/29/2025, certification representative spoke to the Catasauqua code enforcement officer who stated that also goes against their fire codes.
During an allocated unannounced monitoring inspection on 1/27/2025, it was observed that the last fire drill was conducted on 11/16/2025 making it more than 60 days since the last fire drill.
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During an allocated unannounced monitoring inspection on 1/27/2025, it was observed that the last fire alarm test was conducted on 11/16/2025 making it more than 30 days since the last fire drill.
During renewal inspection, facility's emergency plan did not address continuity of operations.
During renewal inspection, there was no documentation indicating that staff person #2 had been trained on the emergency plan. Staff person #2 has been employed at the facility for over 90 days (see LIS code sheet for SD).
During renewal inspection, stained ceiling tiles were observed over the "preschool art" and "toddler" areas.
During renewal inspection, fire detection testing log reflected that smoke alarms were last tested on 4/9/2024, which is over 30 days ago.
During renewal inspection, pediatric first-aid/CPR certificate for staff person #1 expired on 3/5/2024 and was not updated until 4/8/2024.
During renewal inspection, last child service report (CSR) on file for child #5 is dated 10/13/2023, which is past 6 months.
During renewal inspection, the following information was missing from children's emergency contact forms: Child #1: Child's doctor's address. Child #4: Health insurance coverage and policy number.
During renewal inspection, the following information was missing from children's emergency contact forms: Child #1: Father's home and work addresses and work telephone number. Release person's full address. Child #2: Father's home and work addresses. Mother's work address. Both parents' work telephone numbers. Release person's address. Child #3: Both parents' work addresses and work telephone numbers. Child #4: Both parent's work addresses and work telephone numbers. Child #5: Both parents' work addresses and work telephone numbers. Release peoples' addresses.
During renewal inspection, emergency contact form and fee agreement for child #5 were last updated on 5/6/2023.
Complaint investigation conducted on 11/1/2023 verified that older toddlers are being placed into highchairs. Child #1 appeared to want to get out of the highchair and was scooting it across the floor by rocking his body. Rep observed child #1 in a highchair for over an hour then immediately moved to a crib for naptime. Child #1 was rocking his body and scooting the crib across the floor. An acceptable plan of correction was received with a correction date of 11/30/2023. Another complaint investigation conducted 1/3/2024 verified that several children were placed in highchairs for approximately 45 minutes. Children were not eating or engaged in an activity requiring a tray. Children were observed to be rocking the chairs and trying to get out.
During unannounced monitoring conducted 1/3/2024, reference letter and child care employment verification sheet for staff person #1 indicated that staff person #1 has resided in New Jersey within the past 5 years. There were no out-of-state clearance requests or clearances on file for staff person #1.
During renewal inspection conducted 11/1/2023, the following children were not immunized according to the recommendations of the ACIP: Child #3: No Rotavirus vaccines, 1 of 3 doses of each DTAP, HIB, and Pneumococcal vaccines, and 1 of 2 doses of Polio vaccine. Child #3 is an infant (see LIS code sheet). There is no exemption on file. When certification representative returned for unannounced monitoring on 1/30/2024, the following children were not immunized according to the recommendations of the ACIP: Child #3: No Rotavirus vaccines, 1 of 3 doses of each DTAP, HIB, and Pneumococcal vaccines, and 1 of 2 doses of Polio vaccine. Child #3 is an infant (see LIS code sheet). There is no exemption on file.
During renewal inspection conducted 11/1/2023, operator reports that she did not send the annual written notification to local traffic safety authorities. An acceptable plan of correction was received with a correction date of 11/1/2023. When certification representative returned for unannounced monitoring on 1/30/2024, operator provided an annually written notification to local traffic safety authorities dated 2/3/2022.
Complaint investigation conducted on 11/1/2023 verified that older toddlers are being placed into highchairs. Child #1 appeared to want to get out of the highchair and was scooting it across the floor by rocking his body. Rep observed child #1 in a highchair for over an hour then immediately moved to a crib for naptime. Child #1 was rocking his body and scooting the crib across the floor. An acceptable plan of correction was received with a correction date of 11/30/2023. Another complaint investigation conducted 1/3/2024 verified that several children were placed in highchairs for approximately 45 minutes. Children were not eating or engaged in an activity requiring a tray. Children were observed to be rocking the chairs and trying to get out.
Complaint investigation conducted on 11/1/2023 verified that older toddlers are being placed into highchairs. Child #1 appeared to want to get out of the highchair and was scooting it across the floor by rocking his body. Rep observed child #1 in a highchair for over an hour then immediately moved to a crib for naptime. Child #1 was rocking his body and scooting the crib across the floor. An acceptable plan of correction was received with a correction date of 1/24/2024. When certification representative visited the facility on 1/30/2024, the legal entity did not yet submit an approved section to facility's supervision policy that addresses restraint of children, including the use of highchairs at times other than when a child is eating.
Complaint investigation verified that older toddlers are being placed into highchairs. Child #1 appeared to want to get out of the highchair and was scooting it across the floor by rocking his body. Rep observed child #1 in a highchair for over an hour then immediately moved to a crib for naptime. Child #1 was rocking his body and scooting the crib across the floor.
When the certification representative arrived at the facility to conduct renewal inspection on 11/1/2023, there were two staff members present with 12 children: 1 infant, 3 young toddlers, 3 older toddlers, and 5 preschool-aged children. Operator stated that another staff member had been present but left the facility. This additional staff member arrived back at the facility after the certification representative had been at the facility for approximately 15 minutes.
During renewal inspection conducted 11/1/2023, an uncovered trash can containing used tissues was present in the childcare space.
During renewal inspection conducted 11/1/2023, facility's first-aid kit did not contain tape.
During renewal inspection conducted 11/1/2023, last health assessment on file for child #4 is dated 5/20/2022. Child #4 is preschool-aged.
During renewal inspection conducted 11/1/2023, the following children were not immunized according to the recommendations of the ACIP: Child #3: No Rotavirus vaccines, 1 of 3 doses of each DTAP, HIB, and Pneumococcal vaccines, and 1 of 2 doses of Polio vaccine. Child #3 is an infant (see LIS code sheet). There is no exemption on file.
During renewal inspection conducted 11/1/2023, children were served lunch without washing their hands first. Additionally, a child's diaper was changed and the child was placed back into the crib without having their hands washed.
During renewal inspection conducted 11/1/2023, a written formula and feeding schedule was not on file for child #3. Child #3 is an infant (see LIS code sheet).
During renewal inspection conducted 11/1/2023, there were 12 children present in the facility's back room (gym). The capacity of the room is 8. Facility's daily schedule did not indicate that gym is over capacity at any point in the day.
During renewal inspection conducted 11/1/2023, facility's fire drill log reflected that fire drills were conducted past 60 days on the following occasions: 6/1/2023-8/1/2023; 8/1/2023-10/2/2023.
During renewal inspection conducted 11/1/2023, operator reports that facility does not have proof of purchase on file.
During renewal inspection conducted 11/1/2023, the only health assessment on file for child #1 is dated 10/12/2023, which is past 60 days following the first day of attendance (see LIS code sheet).
During renewal inspection conducted 11/1/2023, operator reports that she did not send the annual written notification to local traffic safety authorities.
Complaint investigation verified that older toddlers are being placed into highchairs. Child #1 appeared to want to get out of the highchair and was scooting it across the floor by rocking his body. Rep observed child #1 in a highchair for over an hour then immediately moved to a crib for naptime. Child #1 was rocking his body and scooting the crib across the floor.
During renewal inspection conducted 11/1/2023, there was no Child Service Report (CSR) on file for child #2 or child #4. Both child #2 and child #4 have been attending for over 6 months (see LIS code sheet).
During renewal inspection conducted 11/1/2023, the following was missing from children's emergency contact forms: Child #1: Address and phone number of doctor. Health insurance coverage and policy number. Child #3: Health insurance policy number.
During renewal inspection conducted 11/1/2023, the following was missing from children's emergency contact forms: Child #3: Father's work address and work telephone number. Child #4: Release person's address (grandmother). Child #5: Mother's work address and father's work address.
During renewal inspection conducted 11/1/2023, the following fee agreements and emergency contact forms were not updated within 6 months: Child #2: Emergency contact form last updated 2/8/2023. Fee agreement last updated 2/13/2023. Child #4: Emergency contact form last updated 5/9/2022. Fee agreement last updated 5/23/2023.
During renewal inspection conducted on 1/26/2023, Staff person #3 was observed to be caring for children unsupervised in the indoor play space. Staff person #3 has not completed the following pre-service training required prior to caring for children unsupervised: CCDBG Health and Safety training, Mandated Reporter training, Pediatric First-Aid/CPR from PQAS instructor.
During renewal inspection conducted on 1/26/2023, a plug-in air freshener was observed in the bathroom utilized by children. Air freshener was accessible to children. Additionally, Lysol wipes were observed in an unlocked filing cabinet in the childcare space.
During renewal inspection conducted on 1/26/2023, peeling paint was observed on the wall in the indoor play space.
During renewal inspection conducted on 1/26/2023, the following children did not have proof of immunizations in accordance with the schedule recommended by the ACIP: Child #3 does not have proof of influenza vaccine on file. There is no exemption on file.
During renewal inspection conducted on 1/26/2023, a slice of cheese was observed in a child's lunchbox in the cubby area in the facility.
During renewal inspection conducted on 1/26/2023, facility's fire detection testing log reflected that fire detection systems were tested on 8/4/2022 and again on 9/23/2022 and on 12/15/2022 and again on 1/18/2023, which is past 30 days.
During renewal inspection conducted on 1/26/2023, Staff person #1 and staff person #2 did not complete the required one-hour 2022 update to the health and safety training by 12/30/2022.
During renewal inspection conducted on 1/26/2023, the following was missing from children's fee agreements: Child #3: Child Service Report (CSR) not on file for Child #3. Child #3 has attended the facility for longer than 6 months (see LIS code sheet). Child #6: Release person(s).
During renewal inspection conducted on 1/26/2023, the following was missing from children's emergency contact forms: Child #1: Parent's work address and work phone number. Health insurance information and policy number. Child #2: Parent's work address and work phone number. Child #3: Parent's work address and work phone number. Child #4: Parent's work address and work phone number. Child #5: Parent's work address and work phone number. Child #6: Parent's work address and work phone number.
During renewal inspection conducted on 1/26/2023, Child #3's emergency contact form did not contain parental consent for emergency medical care or minor first-aid procedures by facility staff.
During complaint investigation conducted 6/16/2022, eight children (youngest being preschool age) were left unattended during naptime while Staff #1 left the room and walked into a back room to retrieve files. The children were not able to be seen from the back room. An acceptable plan of correction was received on 7/11/2022 with a correction date of 6/17/2022. When certification representative returned for unannounced monitoring on 8/4/2022, a ratio and supervision check was conducted. There were 11 children in the building. Staff #1 identified 5 young school-age children in her primary group. Staff #2 identified 3 older toddlers in her primary group, and Staff #3 identified 1 infant in her primary group. Rep brought to staff's attention that two children were unaccounted for. Staff #2 then stated that the other two older toddlers in the room were not assigned to her. Staff #1 then stated that they are assigned to her. Staff #1 explained that the two children that were unaccounted for during ratio and supervision check just came in. Staff #1 informed Staff #2 that the two children were now assigned to her. Staff #2 then acknowledged that these children were now in her group After…
During complaint investigation conducted 6/16/2022, eight children (youngest being preschool age) were left unattended during naptime while Staff #1 left the room and walked into a back room to retrieve files. The children were not able to be seen from the back room. An acceptable plan of correction was received on 7/11/2022 with a correction date of 6/17/2022. When certification representative returned for unannounced monitoring on 8/4/2022, a ratio and supervision check was conducted. There were 11 children in the building. Staff #1 identified 5 young school-age children in her primary group. Staff #2 identified 3 older toddlers in her primary group, and Staff #3 identified 1 infant in her primary group. Rep brought to staff's attention that two children were unaccounted for. Staff #2 then stated that the other two older toddlers in the room were not assigned to her. Staff #1 then stated that they are assigned to her. Staff #1 explained that the two children that were unaccounted for during ratio and supervision check just came in. Staff #1 informed Staff #2 that the two children were now assigned to her. Staff #2 then acknowledged that these children were now in her group.…
On unannounced monitoring conducted 8/4/2022, Staff #3 did not have a health assessment on file at initial service (see LIS code sheet for start date).
On unannounced monitoring conducted 8/4/2022, record for Staff #3 only included one written, nonfamily reference.
During complaint investigation conducted 6/16/2022, eight children (youngest being preschool age) were left unattended during naptime while Staff #1 left the room and walked into a back room to retrieve files. The children were not able to be seen from the front door.
On unannounced monitoring conducted 6/16/2022, Staff person #2 was observed to be caring for children unsupervised. Staff person #2 has not completed the following pre-service training required prior to caring for children unsupervised: CCDBG Health and Safety professional development.
On unannounced monitoring conducted 6/16/2022-6/28/2022, records for Staff #2 and Staff #3 did not include a copy of a signed disclosure statement.
On unannounced monitoring conducted 6/16/2022-6/28/2022, facility did not have documentation that Staff #2 and Staff #3 have received training regarding the emergency plan. Both staff members have worked at the facility for more than one week.
On unannounced monitoring conducted 6/16/2022, last documented fire drill was conducted 3/15/2022, which is past 60 days.
On unannounced monitoring conducted 6/16/2022, agreement for Child #1 was not signed by the operator.
On unannounced monitoring conducted 6/16/2022, emergency contact information for Child #1 did not include health insurance policy number or physician's telephone number and address.
On unannounced monitoring conducted 6/28/2022, record for Staff #3 did not include acceptable verification of experience.
At time of complaint investigation on 1.26.22, inspector observed 2 staff with 2 infants, 3 young toddlers and 6 preschoolers. An acceptable plan of correction was received on 3/15/2022 with a correction date of 3/15/2022. When certification representative returned for unannounced verification visit on 4/26/2022, Staff #2 was assigned to 5 children: 3 infants and 2 younger toddlers. Staff #7 was assigned to a total of 6 children: 3 preschool-aged children and 3 older toddlers.
On unannounced monitoring conducted 4/26/2022, an infant who staff identified as being 5 months old was observed to be sleeping in an infant seat. Two infants were observed to be sleeping with toys in their cribs.
On unannounced monitoring conducted 4/26/2022, a toy vanity was observed in front of the doors labeled exit located to the far left wall in the facility. Additionally, a toy seesaw was observed in front of the doors labeled exit located in the back of the facility in play space.
On unannounced monitoring conducted 4/26/2022, two young toddlers were observed to be sleeping in unlabeled pack-n-plays.
On 1.26.22 an unannounced inspection was conducted. Inspector observed a staff give 3 young toddlers snack without washing their hands. Staff did not wash their hands either. An acceptable plan of correction was received on 3/15/2022 with a correction date of 2/25/2022. When certification representative returned for verification visit on 4/26/2022, Staff #2 was observed to give 3 young toddlers lunch without washing their hands. Staff #2 washed their hands after being reminded by representative.
On 5/2/2022, provider sent certification representative proof of health assessment for Staff #3. Health assessment indicates a positive TB test. Provider did not provide documentation of results of a chest x-ray and evaluation for chemoprophylaxis.
On renewal inspection conducted on 2/24/2022, record for Staff #2 contained a visit summary on file in place of health assessment that does not contain results of a communicable disease exam or physician's assessment of suitability to provide childcare. An acceptable plan of correction was received on 3/14/2022 with a correction date of 3/14/2022. When certification representative returned for unannounced monitoring on 4/26/2022, record for Staff #2 did not contain results of a communicable disease exam or physician's assessment of suitability to provide childcare.
On unannounced monitoring completed 4/26/2022, fire detection testing log indicated that last testing date was 3/21/2022, which is past 30 days.
On unannounced monitoring conducted 4/26/2022, Staff #2 did not have access to staff or children's files.
On renewal inspection completed on 2/24/2022, Staff #1 and Staff #2 completed online portion of pediatric first-aid and CPR training. This does not result in a certified status. All staff are scheduled to receive in-person pediatric first-aid and CPR training on 3/5/2022. An acceptable plan of correction was received on 3/14/2022 with a correction date of 3/5/2022. When certification representative returned for unannounced monitoring on 4/26/2022, Staff #2 reports that she did not receive pediatric first-aid and CPR training.
On renewal inspection conducted on 2/24/2022, last documented annual fire safety training completed by Staff #1 and Staff #2 was 5/7/2020. All staff are scheduled to be trained in fire safety on 3/5/2022. An acceptable plan of correction was submitted on 3/14/2022 with a correction date of 3/5/2022. When certification representative returned for unannounced monitoring on 4/26/2022, Staff #2 reports that she did not receive fire safety training.
On renewal inspection conducted on 2/24/2022, written evaluations for Staff #2 were not on file. Staff #2 has been employed at the facility for several years. An acceptable plan of correction was received on 3/14/2022 with a correction date of 3/31/2022. When certification representative returned for unannounced monitoring on 4/26/2022, rep was not given access to staff files. Operator was asked to send information no later than end of day on 5/4/2022. As of 5/5/2022, written evaluation for Staff #2 was not provided.
On unannounced monitoring completed on 4/26/2022, facility did not have Emergency Contact forms for Child #6, Child #7, or Child #8.
On renewal inspection conducted on 2/24/2022, record for Staff #3, Staff #4, Staff #5, and Staff #6 did not include verification of child care experience, education and training prior to service at the facility. Record for Staff #2 did not include verification of education. An acceptable plan of correction was received on 3/14/2022 with a correction date of 4/30/2022. Certification representative asked operator to send this information in no later than end of day on 5/4/2022. According to provider, Staff #4 and Staff #5 no longer work at the facility. As of 5/5/2022, Rep has not received proper verification of experience for Staff #3 and Staff #6.
On renewal inspection conducted on 2/24/2022, records for Staff #3, Staff #4, Staff #5, and Staff #6 did not have two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. An acceptable plan of correction was received on 3/14/2022 with a correction date of 3/31/2022. Operator was asked to send information no later than end of day on 5/4/2022. As of 5/5/2022, operator reports that Staff #4 and Staff #5 no longer work at the facility. Rep has not received two written, nonfamily references for Staff #3.
On renewal inspection conducted on 2/24/2022, the following staff had incomplete clearance information on file: Staff #1: PSP clearance request 6/4/2020, Child Abuse clearance 2/16/21, FBI clearance 7/21/2020, NSOR 2/21/2020, Disclosure statement 1/28/2022. Incomplete PSP clearance. Staff #3: PSP clearance request 9/30/2018, Child Abuse clearance 10/4/2018, FBI clearance 10/16/2018, NSOR request 2/3/32022, Disclosure statement 1/28/2022. Incomplete PSP clearance. Staff #5: PSP clearance 2/16/2022, Child Abuse clearance 2/17/2022, FBI clearance 2/22/2022, NSOR request 2/23/2022, Disclosure statement 2/23/2022. Incomplete NSOR clearance. Staff #6: PSP clearance 1/31/2022, Child Abuse clearance 2/9/2022, FBI clearance 2/4/2022, NSOR request 2/24/2022, Disclosure statement 2/3/2022. NSOR requested after beginning work. An acceptable plan was received with correction date of 2/24/2022. On unannounced monitoring completed 4/12/2022, Staff #1 obtained PSP clearance. Staff #3 obtained PSP clearance; however, NSOR clearance was not on file and the 45-day provisional period has expired. Operator reports that Staff #5 is no longer working at the childcare facility. Staff #6 obtained NSOR…
On renewal inspection conducted on 2/24/2022, the following staff had incomplete clearance information on file: Staff #1: PSP clearance request 6/4/2020, Child Abuse clearance 2/16/21, FBI clearance 7/21/2020, NSOR 2/21/2020, Disclosure statement 1/28/2022. Incomplete PSP clearance. Staff #3: PSP clearance request 9/30/2018, Child Abuse clearance 10/4/2018, FBI clearance 10/16/2018, NSOR request 2/3/32022, Disclosure statement 1/28/2022. Incomplete PSP clearance. Staff #5: PSP clearance 2/16/2022, Child Abuse clearance 2/17/2022, FBI clearance 2/22/2022, NSOR request 2/23/2022, Disclosure statement 2/23/2022. Incomplete NSOR clearance. Staff #6: PSP clearance 1/31/2022, Child Abuse clearance 2/9/2022, FBI clearance 2/4/2022, NSOR request 2/24/2022, Disclosure statement 2/3/2022. NSOR requested after beginning work.
On renewal inspection completed on 2/24/2022, the facility did not notify regional office within 24 hours that a child in care at the facility received emergency room treatment for a broken arm sustained while in childcare. Facility did not submit a written report to the regional office within 72 hours of treatment and being notified by the parent.
On renewal inspection completed on 2/24/2022, Department learned that a child in care had broken his arm while receiving childcare. Facility did not create an injury report for the incident after being notified by the parent that the child received emergency room treatment.
On renewal inspection conducted 2/24/2022, facility's emergency plan did not provide for a method for facility persons to contact parents as soon as reasonably possible when an emergency situation arises or to inform parents that the emergency has ended and to provide instruction as to how parents can safely be reunited with their children.
On renewal inspection conducted on 2/24/2022, the emergency plan was not posted in the facility at a conspicuous location.
On renewal inspection conducted on 2/24/2022, toxic materials including two bottles of spray disinfectant, baby room air freshener, White Rain hairspray, lavender glass and surface cleaner, The Home Store glass cleaner, and Clorox wipes were observed on a table in the school-age area which is accessible to children. Containers were all marked "Keep out of reach of children".
On renewal inspection conducted on 2/24/2022, first-aid kit was missing scissors and soap.
On renewal inspection conducted on 2/24/2022, two ceiling tiles above the toddler area were observed to have water damage marks.
On renewal inspection conducted on 2/24/2022, a circular, vinyl toy in the back play area was observed to have a rip with exposed foam.
On renewal inspection conducted on 2/24/2022, infant cribs with a manufacture date of 2006 and 2008 were present and being used. Current crib safety standards were updated in 2011. Operator does not have manufacturer documentation that cribs meet current safety standards.
On renewal inspection conducted on 2/24/2022, record for Child #4 has immunization record that indicates he has had only one dose of the following immunizations, administered 9/29/2021: DTaP, Rotavirus, HIB, Pneumococcal, and Polio. This is in accordance with ACIP recommended schedule for a child this age.
On renewal inspection conducted on 2/24/2022, dirty diapers were observed to be in a non hands-free trash can next to the diapering area.
On renewal inspection conducted on 2/24/2022, record for Staff #3, Staff #4, Staff #5, and Staff #6 did not include an initial adult health assessment with physical examination or TB screening by the Mantoux method.
On renewal inspection conducted on 2/24/2022, record for Staff #2 contained a visit summary on file in place of health assessment that does not contain results of a communicable disease exam or physician's assessment of suitability to provide childcare.
On renewal inspection conducted on 2/24/2022, an unlabeled bottle with milk was observed in the infant area. Staff confirmed that unlabeled infant bottle belonged to a child in care at the facility. Staff report that bottles are sent by parents and washed at the facility daily. Facility does not have a commercial dishwasher.
On renewal inspection conducted on 2/24/2022, written notification of safe routes were not posted at a conspicuous location in the child care facility.
On renewal inspection conducted 2/24/2022, the facility's emergency plan did not provide for accommodations for infants and toddlers.
On renewal inspection conducted 2/24/2022, emergency drill was not conducted annually.
On renewal inspection conducted on 2/24/2022, facility did not have evacuation route posted in a conspicuous location.
On renewal inspection completed on 2/24/2022, Staff #1 and Staff #2 completed online portion of pediatric first-aid and CPR training. This does not result in a certified status. All staff are scheduled to receive in-person pediatric first-aid and CPR training on 3/5/2022.
On renewal inspection conducted on 2/24/2022, last documented annual fire safety training completed by Staff #1 and Staff #2 was 5/7/2020. All staff are scheduled to be trained in fire safety on 3/5/2022.
On renewal inspection conducted on 2/24/2022, written evaluations for Staff #2 were not on file. Staff #2 has been employed at the facility for several years.
On renewal inspection conducted on 2/24/2022, agreement for Child #5 did not specify the amount of the fee to be charged per day or per week.
On renewal inspection conducted on 2/24/2022, agreement for Child #3 did not specify the child's arrival and departure times.
On renewal inspection conducted on 2/24/2022, record for Child #3 did not contain signed parental consent for emergency medical care for the child.
On renewal inspection conducted on 2/24/2022, emergency contact information for Child #1 did not include health insurance policy number.
On renewal inspection conducted on 2/24/2022, emergency contact information for Child #5 did not include the address of the individuals designated by the parent to whom the child may be released.
On renewal inspection conducted on 2/24/2022, a written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency was not displayed conspicuously in the child care space.
On renewal inspection conducted on 2/24/2022, emergency contact information and financial agreements for Child #2 and Child #3 were not updated in a 6-month period. Child #2's last update was 4/29/2021. Child #3's last update was 7/26/2021.
On renewal inspection conducted on 2/24/2022, record for Child #1 did not have initial health report.
On renewal inspection conducted on 2/24/2022, record for Staff #3, Staff #4, Staff #5, and Staff #6 did not include verification of child care experience, education and training prior to service at the facility. Record for Staff #2 did not include verification of education.
On renewal inspection conducted on 2/24/2022, records for Staff #3, Staff #4, Staff #5, and Staff #6 did not have two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
On renewal inspection completed on 2/24/2022, Staff #1 and Staff #2 completed 4 clock hours of annual child care training during the training year 12/19/2020-12/19/2021.
At time of complaint investigation on 1.26.22, inspector observed 2 staff with 2 infants, 3 young toddlers and 6 preschoolers.
On 1.26.22 an unannounced inspection was conducted. Inspector observed a child's saucer placed in front of the doors labeled exit located to the far left wall in the facility.
On 1.26.22 an unannounced inspection was conducted. Inspector observed staff 1 give 3 young toddlers snack without washing their hands. Staff 1 did not wash their hands either.
On 1.26.22 an unannounced inspection was conducted. Fire drills are not being documented and conducted at least once every 60 days. Inspector asked to review fire drill log and last fire drill documented is dated 8.25.21
On 1.26.22 an unannounced inspection was conducted. Inspector requested to see fire alarm check log. Fire alarm testing was not conducted and documented every 30 days. Last fire alarm check on file and documented is dated 9.3.21.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Newborn (Under 6 Weeks) | $55.00 | $45.00 |
| Infant (6 Weeks-12 mos.) | $55.00 | $45.00 |
| Young Toddler (13-24 mos.) | $46.00 | $40.00 |
| Older Toddler (25-36 mos.) | $49.00 | $42.00 |
| Preschool (37 mos.- Entering K) | $47.00 | $43.00 |
| Young School-Age (K-3rd gr.) | $60.00 | $50.00 |
| Older School-Age (4th gr.-15 yrs.) | $60.00 | $50.00 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has Loving Hearts Childcare Center had any serious violations?
Pennsylvania cited 17 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Jul 8, 2026 (staff ratios): “Upon arrival during the renewal inspection on 7/8/2026, it was observed that staff 2 was the only staff person at the daycare. There were 5 school age children present. There were no facility staff people present.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Loving Hearts Childcare Center?
Pennsylvania lists 4 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Loving Hearts Childcare Center’s Keystone STARS rating?
STAR 1, effective Oct 6, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Loving Hearts Childcare Center compare with other daycares in Lehigh County?
It is #140 of 155 centers in Lehigh County by topic-weighted citations per inspection, and has more citations per inspection than 81% of Pennsylvania certified centers with enough inspection history to compare.
When was Loving Hearts Childcare Center last inspected?
Jul 8, 2026 (renewal). The state cited at least one violation during that visit.
How much does Loving Hearts Childcare Center cost?
It reported full-time daily rates of $55.00 for newborn, $55.00 for infant, $46.00 for young toddler, $49.00 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs Loving Hearts Childcare Center?
The legal entity on its Pennsylvania certificate is Celines Rivera.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.
Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.