Daycare Record Child care inspection records

Loving Hearts Childcare Center

117c Pine St, Catasaqua, PA 18032 · Lehigh County
1 core-safety citation in last 12 months 4 complaint investigations found violations Keystone STAR 1

Loving Hearts Childcare Center is a certified child care center in Catasaqua, PA, with capacity for 81 children. It holds a Keystone STAR 1 rating. Since August 2021, Pennsylvania certification staff have inspected it 15 times and confirmed violations in 4 complaint investigations. The state cited 120 violations, 17 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for records & paperwork (34 of 120). 4 citations came in the last 12 months, including 1 on a core-safety topic. Measured by topic-weighted citations per inspection, it is #140 of 155 centers in Lehigh County and has more citations per inspection than 81% of Pennsylvania certified centers.

Inspection record

More citations than 81% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. More citations than most
#140 of 155 centers in Lehigh County
17 Core-safety citations
103 Other citations
15 Inspections
4 Complaint investigations that found violations
120 citations from 19 state visits since Aug 16, 2021 · 4 in the last 12 months · last inspected Jul 8, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Jul 8, 2026 · Inspection · citation found Oct 1, 2025 · Inspection · citation found Apr 16, 2025 · Inspection · citation found Feb 18, 2025 · Inspection · citation found Jan 27, 2025 · Inspection · citation found Jun 10, 2024 · Inspection · citation found Jan 3, 2024 · Inspection · citation found Jan 3, 2024 · Report/investigation · citation found Nov 1, 2023 · Inspection · citation found Nov 1, 2023 · Report/investigation · citation found Jan 26, 2023 · Inspection · citation found Aug 4, 2022 · Inspection · citation found Jun 16, 2022 · Inspection · citation found Jun 16, 2022 · Report/investigation · citation found Apr 26, 2022 · Inspection · citation found Apr 12, 2022 · Inspection · citation found Feb 24, 2022 · Inspection · citation found Jan 26, 2022 · Inspection · citation found Jan 26, 2022 · Report/investigation · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Records & paperwork 34
Building & playground safety 21
Health & medication 18
Emergency preparedness 14
Training & qualifications 9
Background checks 5
Supervision 5
Staff ratios 4
Transportation 3
Food & feeding 3
Caregiver conduct 2
Other standards 1
Sleep safety 1

Citations, newest first

Core safety Jul 8, 2026 Inspection Staff ratios
Two facility persons present in facility 55 Pa. Code §3270.54(a)
Upon arrival during the renewal inspection on 7/8/2026, it was observed that staff 2 was the only staff person at the daycare. There were 5 school age children present. There were no facility staff people present.
Center’s plan of correction (implemented, Jul 13, 2026): “Chldren were sent home.”
Citation Jul 8, 2026 Inspection Emergency preparedness
Training regarding plan 55 Pa. Code §3270.27(c)
Staff 1 did not have emergency plan training on file. Please see LIS for date of hire.
Center’s plan of correction (implemented, Jul 8, 2026): “Emergency plan trainings will be reviewed.”
Citation Jul 8, 2026 Inspection Building & playground safety
Toxic use- no contamination 55 Pa. Code §3270.66(c)
Toxics were accessible to children in a backroom closet that was unlocked. Children could access the area due to there being no barriers and an unlocked door.
Center’s plan of correction (implemented, Jul 8, 2026): “Toxics were removed.”
Citation Jul 8, 2026 Inspection Records & paperwork
Consent for emergency medical care required prior to admission/Consent for administration of minor first-aid required prior to admission 55 Pa. Code §3270.182(3)/3270.182(5)
Children 1 and 2 did not have permission for emergency medical care and minor first aid.
Center’s plan of correction (implemented, Jul 8, 2026): “Permissions will be obtained.”
Citation Oct 1, 2025 Inspection Records & paperwork
Emergency info/agreement updated 6 mos 55 Pa. Code §3270.181(c)
During the renewal inspection on 10/1/2025, children 1 and 2 had outdated emergency forms and fee agreements. They were dated 2/18/2025, making it more than six months since the last update.
Center’s plan of correction (implemented, Oct 2, 2025): “Forms will be updated.”
Citation Oct 1, 2025 Inspection Records & paperwork
Availability of certificate of compliance and applicable regulations 55 Pa. Code §3270.25(a)
The facility did not have electronic access to the regulations available to the parents or instructions for contacting the appropriate regional childcare office.
Center’s plan of correction (implemented, Oct 1, 2025): “Will post it.”
Core safety Apr 16, 2025 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During the renewal inspection on 7/7/2025, it was observed that staff 1 did not have an updated NSOR clearance. The last NSOR clearance on file was from 02/21/2020, making it more than 5 years old.
Center’s plan of correction (implemented, Jul 10, 2025): “I will not take children in care until NSOR is obtained.”
Citation Feb 18, 2025 Inspection Emergency preparedness
Every 60 days 55 Pa. Code §3270.94(a)(1)
During an allocated unannounced monitoring inspection on 1/27/2025, it was observed that the last fire drill was conducted on 11/16/2025 making it more than 60 days since the last fire drill. The date of correction was 2/7/2025. As of 2/18/2025, an updated fire drill log was still not sent to DHS.
Center’s plan of correction (implemented, Feb 21, 2025): “I will conduct a fire drill.”
Citation Jan 27, 2025 Inspection Building & playground safety
Stairs, exits, etc. unobstructed/Protective gates if approved 55 Pa. Code §3270.91(a)/3270.91(b)
During an allocated unannounced visit on 1/27/2025, showed certification representative a baby gate that was blocking the back fire exit door. The baby gate was in the middle of the door, blocking the bar that opens the fire exit door. On 1/29/2025, certification representative spoke to the Catasauqua code enforcement officer who stated that also goes against their fire codes.
Center’s plan of correction (implemented, Jan 30, 2025): “The reason why I put the gate up is to protect the safety of a child in care. The baby gate was removed from fire exit door.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Jan 27, 2025 Inspection Emergency preparedness
Every 60 days 55 Pa. Code §3270.94(a)(1)
During an allocated unannounced monitoring inspection on 1/27/2025, it was observed that the last fire drill was conducted on 11/16/2025 making it more than 60 days since the last fire drill.
Center’s plan of correction (not implemented, Feb 18, 2025): “Will complete fire drill.”
Inspection status on COMPASS: Non Compliant – Finalized
Show 110 older citations
Citation Jan 27, 2025 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
During an allocated unannounced monitoring inspection on 1/27/2025, it was observed that the last fire alarm test was conducted on 11/16/2025 making it more than 30 days since the last fire drill.
Center’s plan of correction (implemented, Jan 27, 2025): “I tested alarms today.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Jun 10, 2024 Inspection Emergency preparedness
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
During renewal inspection, facility's emergency plan did not address continuity of operations.
Center’s plan of correction (implemented, Jul 8, 2024): “Continuity of operations was added to facility's emergency plan.”
Citation Jun 10, 2024 Inspection Emergency preparedness
Training regarding plan 55 Pa. Code §3270.27(c)
During renewal inspection, there was no documentation indicating that staff person #2 had been trained on the emergency plan. Staff person #2 has been employed at the facility for over 90 days (see LIS code sheet for SD).
Center’s plan of correction (implemented, Jun 28, 2024): “Staff person #2 will be trained on the emergency plan. Training will be documented and kept on file at the facility. All staff will receive annual training on the emergency plan.”
Citation Jun 10, 2024 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
During renewal inspection, stained ceiling tiles were observed over the "preschool art" and "toddler" areas.
Center’s plan of correction (implemented, Jul 8, 2024): “Ceiling tiles were repaired and are no longer stained.”
Citation Jun 10, 2024 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
During renewal inspection, fire detection testing log reflected that smoke alarms were last tested on 4/9/2024, which is over 30 days ago.
Center’s plan of correction (implemented, Jul 8, 2024): “Smoke alarms were tested during inspection and are operable. Testing was documented on facility's fire detection testing log.”
Citation Jun 10, 2024 Inspection Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)(4)(i)
During renewal inspection, pediatric first-aid/CPR certificate for staff person #1 expired on 3/5/2024 and was not updated until 4/8/2024.
Center’s plan of correction (implemented, Jun 11, 2024): “Pediatric first-aid/CPR training is current for all staff.”
Citation Jun 10, 2024 Inspection Records & paperwork
Services proceeded 55 Pa. Code §3270.123(a)(3)
During renewal inspection, last child service report (CSR) on file for child #5 is dated 10/13/2023, which is past 6 months.
Center’s plan of correction (implemented, Jun 28, 2024): “A CSR will be completed for child #5.”
Citation Jun 10, 2024 Inspection Records & paperwork
Physician name, address, phone/Insurance coverage information 55 Pa. Code §3270.124(b)(2)/3270.124(b)(6)
During renewal inspection, the following information was missing from children's emergency contact forms: Child #1: Child's doctor's address. Child #4: Health insurance coverage and policy number.
Center’s plan of correction (implemented, Jun 28, 2024): “Missing information will be added to children's emergency contact forms.”
Citation Jun 10, 2024 Inspection Records & paperwork
Parent home/work address, phone/Name/address/phone release person 55 Pa. Code §3270.124(b)(3)/3270.124(b)(7)
During renewal inspection, the following information was missing from children's emergency contact forms: Child #1: Father's home and work addresses and work telephone number. Release person's full address. Child #2: Father's home and work addresses. Mother's work address. Both parents' work telephone numbers. Release person's address. Child #3: Both parents' work addresses and work telephone numbers. Child #4: Both parent's work addresses and work telephone numbers. Child #5: Both parents' work addresses and work telephone numbers. Release peoples' addresses.
Center’s plan of correction (implemented, Jul 8, 2024): “Missing information will be added to children's emergency contact forms.”
Citation Jun 10, 2024 Inspection Records & paperwork
Emergency info/agreement updated 6 mos 55 Pa. Code §3270.181(c)
During renewal inspection, emergency contact form and fee agreement for child #5 were last updated on 5/6/2023.
Center’s plan of correction (implemented, Jul 9, 2024): “6 month update will be completed with child's parents.”
Core safety Jan 3, 2024 Complaint investigation Caregiver conduct
Restraints prohibited 55 Pa. Code §3270.113(e)
Complaint investigation conducted on 11/1/2023 verified that older toddlers are being placed into highchairs. Child #1 appeared to want to get out of the highchair and was scooting it across the floor by rocking his body. Rep observed child #1 in a highchair for over an hour then immediately moved to a crib for naptime. Child #1 was rocking his body and scooting the crib across the floor. An acceptable plan of correction was received with a correction date of 11/30/2023. Another complaint investigation conducted 1/3/2024 verified that several children were placed in highchairs for approximately 45 minutes. Children were not eating or engaged in an activity requiring a tray. Children were observed to be rocking the chairs and trying to get out.
Center’s plan of correction (implemented, May 29, 2024): “Highchairs or feeding chairs will be used only for feeding for as long as it takes a child to eat. Children under 1 year old may use highchairs for activities that require a tray. Some IEP/IFSP may require the need for adaptive equipment for learning experiences if indicated in the IEP goals.…”
Core safety Jan 3, 2024 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During unannounced monitoring conducted 1/3/2024, reference letter and child care employment verification sheet for staff person #1 indicated that staff person #1 has resided in New Jersey within the past 5 years. There were no out-of-state clearance requests or clearances on file for staff person #1.
Center’s plan of correction (implemented, May 22, 2024): “Out-of-state clearances were obtained for staff person #1. All required clearances and a signed/dated disclosure statement are now on file for staff person #1.”
Citation Jan 3, 2024 Inspection Health & medication
Immunization record/Dismissal policy 55 Pa. Code §3270.131(d)(5)/3270.131(e)(3)
During renewal inspection conducted 11/1/2023, the following children were not immunized according to the recommendations of the ACIP: Child #3: No Rotavirus vaccines, 1 of 3 doses of each DTAP, HIB, and Pneumococcal vaccines, and 1 of 2 doses of Polio vaccine. Child #3 is an infant (see LIS code sheet). There is no exemption on file. When certification representative returned for unannounced monitoring on 1/30/2024, the following children were not immunized according to the recommendations of the ACIP: Child #3: No Rotavirus vaccines, 1 of 3 doses of each DTAP, HIB, and Pneumococcal vaccines, and 1 of 2 doses of Polio vaccine. Child #3 is an infant (see LIS code sheet). There is no exemption on file.
Center’s plan of correction (implemented, May 22, 2024): “Child #3 was dismissed from care until an updated immunization summary was provided by the parent on 2/12/2024.”
Citation Jan 3, 2024 Inspection Transportation
Pick-up and drop-off points 55 Pa. Code §3270.171(a)
During renewal inspection conducted 11/1/2023, operator reports that she did not send the annual written notification to local traffic safety authorities. An acceptable plan of correction was received with a correction date of 11/1/2023. When certification representative returned for unannounced monitoring on 1/30/2024, operator provided an annually written notification to local traffic safety authorities dated 2/3/2022.
Center’s plan of correction (implemented, May 22, 2024): “Traffic letter was completed and sent to the police department.”
Citation Jan 3, 2024 Complaint investigation Records & paperwork
Promote development 55 Pa. Code §3270.111(c)
Complaint investigation conducted on 11/1/2023 verified that older toddlers are being placed into highchairs. Child #1 appeared to want to get out of the highchair and was scooting it across the floor by rocking his body. Rep observed child #1 in a highchair for over an hour then immediately moved to a crib for naptime. Child #1 was rocking his body and scooting the crib across the floor. An acceptable plan of correction was received with a correction date of 11/30/2023. Another complaint investigation conducted 1/3/2024 verified that several children were placed in highchairs for approximately 45 minutes. Children were not eating or engaged in an activity requiring a tray. Children were observed to be rocking the chairs and trying to get out.
Center’s plan of correction (implemented, May 29, 2024): “Highchairs or feeding chairs will be used only for feeding for as long as it takes a child to eat. Children under 1 year old may use highchairs for activities that require a tray. Some IEP/IFSP may require the need for adaptive equipment for learning experiences if indicated in the IEP goals.…”
Citation Jan 3, 2024 Complaint investigation Records & paperwork
Promote development 55 Pa. Code §3270.111(c)
Complaint investigation conducted on 11/1/2023 verified that older toddlers are being placed into highchairs. Child #1 appeared to want to get out of the highchair and was scooting it across the floor by rocking his body. Rep observed child #1 in a highchair for over an hour then immediately moved to a crib for naptime. Child #1 was rocking his body and scooting the crib across the floor. An acceptable plan of correction was received with a correction date of 1/24/2024. When certification representative visited the facility on 1/30/2024, the legal entity did not yet submit an approved section to facility's supervision policy that addresses restraint of children, including the use of highchairs at times other than when a child is eating.
Center’s plan of correction (implemented, May 29, 2024): “Legal entity added a section to facility's supervision policy that addresses restraint of children, including the use of highchairs at times other than when a child is eating. Operator will review supervision policy with all existing staff and retain documentation of training on file at the…”
Core safety Nov 1, 2023 Complaint investigation Caregiver conduct
Restraints prohibited 55 Pa. Code §3270.113(e)
Complaint investigation verified that older toddlers are being placed into highchairs. Child #1 appeared to want to get out of the highchair and was scooting it across the floor by rocking his body. Rep observed child #1 in a highchair for over an hour then immediately moved to a crib for naptime. Child #1 was rocking his body and scooting the crib across the floor.
Center’s plan of correction (not implemented, Jan 3, 2024): “A facility person will not restrain a child by using bonds, ties or straps to restrict a child's movement or by enclosing the child in a confined space, closet or locked room. The prohibition against restraining a child does not apply to the use of adaptive equipment prescribed for a child with…”
Inspection status on COMPASS: Non Compliant – Finalized
Core safety Nov 1, 2023 Inspection Staff ratios
Mixed Age Level 55 Pa. Code §3270.52
When the certification representative arrived at the facility to conduct renewal inspection on 11/1/2023, there were two staff members present with 12 children: 1 infant, 3 young toddlers, 3 older toddlers, and 5 preschool-aged children. Operator stated that another staff member had been present but left the facility. This additional staff member arrived back at the facility after the certification representative had been at the facility for approximately 15 minutes.
Center’s plan of correction (implemented, Jan 30, 2024): “The legal entity will arrange for all staff to complete the training entitled "Supervision: Staff:Child Ratios" through Better Kid Care. The facility director will also complete the training entitled "Balancing Child-Staff Ratios" through Better Kid Care. The trainings may not be counted towards…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Nov 1, 2023 Inspection Building & playground safety
Contaminated trash in closed plastic-lined receptacle 55 Pa. Code §3270.67(d)
During renewal inspection conducted 11/1/2023, an uncovered trash can containing used tissues was present in the childcare space.
Center’s plan of correction (implemented, Jan 30, 2024): “A lid was added to the trash can.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Nov 1, 2023 Inspection Building & playground safety
Has all items 55 Pa. Code §3270.75(c)
During renewal inspection conducted 11/1/2023, facility's first-aid kit did not contain tape.
Center’s plan of correction (implemented, Jan 30, 2024): “Tape was added to the first-aid kit.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Nov 1, 2023 Inspection Health & medication
Toddler/preschool: updated health report every 12 months 55 Pa. Code §3270.131(b)(2)
During renewal inspection conducted 11/1/2023, last health assessment on file for child #4 is dated 5/20/2022. Child #4 is preschool-aged.
Center’s plan of correction (implemented, Jan 30, 2024): “An updated health assessment for child #4 was obtained.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Nov 1, 2023 Inspection Health & medication
Immunization record/Dismissal policy 55 Pa. Code §3270.131(d)(5)/3270.131(e)(3)
During renewal inspection conducted 11/1/2023, the following children were not immunized according to the recommendations of the ACIP: Child #3: No Rotavirus vaccines, 1 of 3 doses of each DTAP, HIB, and Pneumococcal vaccines, and 1 of 2 doses of Polio vaccine. Child #3 is an infant (see LIS code sheet). There is no exemption on file.
Center’s plan of correction (not implemented, Jan 30, 2024): “Updated immunization record was obtained for child #3.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Nov 1, 2023 Inspection Health & medication
Child's hands washed 55 Pa. Code §3270.134(a)
During renewal inspection conducted 11/1/2023, children were served lunch without washing their hands first. Additionally, a child's diaper was changed and the child was placed back into the crib without having their hands washed.
Center’s plan of correction (implemented, Jan 30, 2024): “I will have a conversation with my staff about washing hands before meals/snacks and after toileting/diapering.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Nov 1, 2023 Inspection Food & feeding
Written statement 55 Pa. Code §3270.166(1)
During renewal inspection conducted 11/1/2023, a written formula and feeding schedule was not on file for child #3. Child #3 is an infant (see LIS code sheet).
Center’s plan of correction (implemented, Jan 30, 2024): “I will obtain a written statement from the parent of child #3 giving the formula and feeding schedule.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Nov 1, 2023 Inspection Building & playground safety
Exceeding Capacity 55 Pa. Code §3270.61(h)
During renewal inspection conducted 11/1/2023, there were 12 children present in the facility's back room (gym). The capacity of the room is 8. Facility's daily schedule did not indicate that gym is over capacity at any point in the day.
Center’s plan of correction (implemented, Jan 30, 2024): “Children were moved from gym to classroom, which has a capacity of 81.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Nov 1, 2023 Inspection Emergency preparedness
Every 60 days 55 Pa. Code §3270.94(a)(1)
During renewal inspection conducted 11/1/2023, facility's fire drill log reflected that fire drills were conducted past 60 days on the following occasions: 6/1/2023-8/1/2023; 8/1/2023-10/2/2023.
Center’s plan of correction (implemented, Jan 30, 2024): “The fire drill log is current.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Nov 1, 2023 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
During renewal inspection conducted 11/1/2023, operator reports that facility does not have proof of purchase on file.
Center’s plan of correction (implemented, Jan 30, 2024): “An Act 62 Attestation form will be filled out and kept on file at the facility.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Nov 1, 2023 Inspection Health & medication
Health information 55 Pa. Code §3270.131(a)
During renewal inspection conducted 11/1/2023, the only health assessment on file for child #1 is dated 10/12/2023, which is past 60 days following the first day of attendance (see LIS code sheet).
Center’s plan of correction (implemented, Jan 30, 2024): “Child #1's health assessment is current.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Nov 1, 2023 Inspection Transportation
Pick-up and drop-off points 55 Pa. Code §3270.171(a)
During renewal inspection conducted 11/1/2023, operator reports that she did not send the annual written notification to local traffic safety authorities.
Center’s plan of correction (not implemented, Jan 30, 2024): “Operator notified local traffic safety authorities in writing of the location of the facility and the program's use of pedestrian and vehicular routes around the child care facility.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Nov 1, 2023 Complaint investigation Other standards
Promote development 55 Pa. Code §3270.111(c)
Complaint investigation verified that older toddlers are being placed into highchairs. Child #1 appeared to want to get out of the highchair and was scooting it across the floor by rocking his body. Rep observed child #1 in a highchair for over an hour then immediately moved to a crib for naptime. Child #1 was rocking his body and scooting the crib across the floor.
Center’s plan of correction (not implemented, Feb 2, 2024): “The legal entity will add a section to facility's supervision policy that addresses restraint of children, including the use of highchairs at times other than when a child is eating.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Nov 1, 2023 Inspection Records & paperwork
Services proceeded 55 Pa. Code §3270.123(a)(3)
During renewal inspection conducted 11/1/2023, there was no Child Service Report (CSR) on file for child #2 or child #4. Both child #2 and child #4 have been attending for over 6 months (see LIS code sheet).
Center’s plan of correction (implemented, Jan 30, 2024): “I will complete CSRs for child #2 and child #4.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Nov 1, 2023 Inspection Records & paperwork
Physician name, address, phone/Insurance coverage information 55 Pa. Code §3270.124(b)(2)/3270.124(b)(6)
During renewal inspection conducted 11/1/2023, the following was missing from children's emergency contact forms: Child #1: Address and phone number of doctor. Health insurance coverage and policy number. Child #3: Health insurance policy number.
Center’s plan of correction (implemented, Jan 30, 2024): “Information was updated on children's emergency contact forms.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Nov 1, 2023 Inspection Records & paperwork
Parent home/work address, phone/Name/address/phone release person 55 Pa. Code §3270.124(b)(3)/3270.124(b)(7)
During renewal inspection conducted 11/1/2023, the following was missing from children's emergency contact forms: Child #3: Father's work address and work telephone number. Child #4: Release person's address (grandmother). Child #5: Mother's work address and father's work address.
Center’s plan of correction (implemented, Jan 30, 2024): “Information was added to children's emergency contact forms.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Nov 1, 2023 Inspection Records & paperwork
Emergency info/agreement updated 6 mos 55 Pa. Code §3270.181(c)
During renewal inspection conducted 11/1/2023, the following fee agreements and emergency contact forms were not updated within 6 months: Child #2: Emergency contact form last updated 2/8/2023. Fee agreement last updated 2/13/2023. Child #4: Emergency contact form last updated 5/9/2022. Fee agreement last updated 5/23/2023.
Center’s plan of correction (implemented, Jan 30, 2024): “Emergency contact forms and fee agreements were updated for child #2 and child #4.”
Inspection status on COMPASS: Non Compliant – Finalized
Core safety Jan 26, 2023 Inspection Supervision
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
During renewal inspection conducted on 1/26/2023, Staff person #3 was observed to be caring for children unsupervised in the indoor play space. Staff person #3 has not completed the following pre-service training required prior to caring for children unsupervised: CCDBG Health and Safety training, Mandated Reporter training, Pediatric First-Aid/CPR from PQAS instructor.
Center’s plan of correction (implemented, Feb 9, 2023): “Until the required pre-service trainings (CCDBG Health and Safety training, Mandated Reporter training, Pediatric First-Aid/CPR from PQAS instructor) are completed, staff person #3 will be supervised, when interacting with children, by an AGS who has completed the required training related to this…”
Citation Jan 26, 2023 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
During renewal inspection conducted on 1/26/2023, a plug-in air freshener was observed in the bathroom utilized by children. Air freshener was accessible to children. Additionally, Lysol wipes were observed in an unlocked filing cabinet in the childcare space.
Center’s plan of correction (implemented, Feb 9, 2023): “The plug-in was removed and outlet was covered immediately. Filing cabinet was locked.”
Citation Jan 26, 2023 Inspection Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
During renewal inspection conducted on 1/26/2023, peeling paint was observed on the wall in the indoor play space.
Center’s plan of correction (implemented, Feb 9, 2023): “This was corrected during inspection by placing tape over the small size of a dime immediately.”
Citation Jan 26, 2023 Inspection Health & medication
Exemption documentation from parent/guardian/Dismissal policy 55 Pa. Code §3270.131(e)(1)/3270.131(e)(3)
During renewal inspection conducted on 1/26/2023, the following children did not have proof of immunizations in accordance with the schedule recommended by the ACIP: Child #3 does not have proof of influenza vaccine on file. There is no exemption on file.
Center’s plan of correction (implemented, Feb 3, 2023): “Parent provided a letter stating that her child does not get the flu shot. Provider will remind parents that an updated vaccine record or exemption need to be on file for flu shot.”
Citation Jan 26, 2023 Inspection Food & feeding
Potentially hazardous food refrigerated 55 Pa. Code §3270.161(d)
During renewal inspection conducted on 1/26/2023, a slice of cheese was observed in a child's lunchbox in the cubby area in the facility.
Center’s plan of correction (implemented, Feb 9, 2023): “The child's lunchbox was in the front due to just coming into the center, but was immediately put in the refrigerator. Will check all bagged lunches for cold foods to be put in fridge.”
Citation Jan 26, 2023 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
During renewal inspection conducted on 1/26/2023, facility's fire detection testing log reflected that fire detection systems were tested on 8/4/2022 and again on 9/23/2022 and on 12/15/2022 and again on 1/18/2023, which is past 30 days.
Center’s plan of correction (implemented, Feb 6, 2023): “Fire detection system testing log is current.”
Citation Jan 26, 2023 Inspection Training & qualifications
Health and Safety Training 55 Pa. Code §3270.31(f)
During renewal inspection conducted on 1/26/2023, Staff person #1 and staff person #2 did not complete the required one-hour 2022 update to the health and safety training by 12/30/2022.
Center’s plan of correction (implemented, Feb 3, 2023): “Training was completed on 1/20/2023.”
Citation Jan 26, 2023 Inspection Records & paperwork
Services proceeded/Designated release persons 55 Pa. Code §3270.123(a)(3)/3270.123(a)(5)
During renewal inspection conducted on 1/26/2023, the following was missing from children's fee agreements: Child #3: Child Service Report (CSR) not on file for Child #3. Child #3 has attended the facility for longer than 6 months (see LIS code sheet). Child #6: Release person(s).
Center’s plan of correction (implemented, Feb 9, 2023): “Parent filled out the information immediately upon picking up her child. Provider will continue to check all information on paperwork.”
Citation Jan 26, 2023 Inspection Records & paperwork
Parent home/work address, phone/Insurance coverage information 55 Pa. Code §3270.124(b)(3)/3270.124(b)(6)
During renewal inspection conducted on 1/26/2023, the following was missing from children's emergency contact forms: Child #1: Parent's work address and work phone number. Health insurance information and policy number. Child #2: Parent's work address and work phone number. Child #3: Parent's work address and work phone number. Child #4: Parent's work address and work phone number. Child #5: Parent's work address and work phone number. Child #6: Parent's work address and work phone number.
Center’s plan of correction (implemented, Feb 9, 2023): “All parents completed this immediately. Provider will make sure that all information needed will be filled out properly.”
Citation Jan 26, 2023 Inspection Records & paperwork
Consent for emergency medical care required prior to admission/Consent for administration of minor first-aid required prior to admission 55 Pa. Code §3270.182(3)/3270.182(5)
During renewal inspection conducted on 1/26/2023, Child #3's emergency contact form did not contain parental consent for emergency medical care or minor first-aid procedures by facility staff.
Center’s plan of correction (implemented, Feb 3, 2023): “The parent updated the information that was missing. Will continue to check all information needed is properly filled out.”
Core safety Aug 4, 2022 Inspection Supervision
Supervised at all times /Staff assigned to specific children 55 Pa. Code §3270.113(a)/3270.113(a)(1)
During complaint investigation conducted 6/16/2022, eight children (youngest being preschool age) were left unattended during naptime while Staff #1 left the room and walked into a back room to retrieve files. The children were not able to be seen from the back room. An acceptable plan of correction was received on 7/11/2022 with a correction date of 6/17/2022. When certification representative returned for unannounced monitoring on 8/4/2022, a ratio and supervision check was conducted. There were 11 children in the building. Staff #1 identified 5 young school-age children in her primary group. Staff #2 identified 3 older toddlers in her primary group, and Staff #3 identified 1 infant in her primary group. Rep brought to staff's attention that two children were unaccounted for. Staff #2 then stated that the other two older toddlers in the room were not assigned to her. Staff #1 then stated that they are assigned to her. Staff #1 explained that the two children that were unaccounted for during ratio and supervision check just came in. Staff #1 informed Staff #2 that the two children were now assigned to her. Staff #2 then acknowledged that these children were now in her group After…
Center’s plan of correction (implemented, Nov 8, 2022): “The legal entity will work with Quality Coach to arrange for all staff to receive a minimum of 3 hours of PQAS approved, live training regarding supervision of children and staff:child ratios. It does not matter if the PQAS approved, live training is done through the ELRC. The legal entity will…”
Core safety Aug 4, 2022 Inspection Supervision
Supervised at all times /Staff assigned to specific children 55 Pa. Code §3270.113(a)/3270.113(a)(1)
During complaint investigation conducted 6/16/2022, eight children (youngest being preschool age) were left unattended during naptime while Staff #1 left the room and walked into a back room to retrieve files. The children were not able to be seen from the back room. An acceptable plan of correction was received on 7/11/2022 with a correction date of 6/17/2022. When certification representative returned for unannounced monitoring on 8/4/2022, a ratio and supervision check was conducted. There were 11 children in the building. Staff #1 identified 5 young school-age children in her primary group. Staff #2 identified 3 older toddlers in her primary group, and Staff #3 identified 1 infant in her primary group. Rep brought to staff's attention that two children were unaccounted for. Staff #2 then stated that the other two older toddlers in the room were not assigned to her. Staff #1 then stated that they are assigned to her. Staff #1 explained that the two children that were unaccounted for during ratio and supervision check just came in. Staff #1 informed Staff #2 that the two children were now assigned to her. Staff #2 then acknowledged that these children were now in her group.…
Center’s plan of correction (implemented, Jan 18, 2023): “Facility will begin using the Brightwheel app to ensure that children are seen, heard, assessed and able to be directed at all times. Director will update written supervision policies and procedures to reflect that Brightwheel app will be used and how it will be used to ensure appropriate…”
Citation Aug 4, 2022 Inspection Health & medication
12 months prior to service and every 24 months thereafter 55 Pa. Code §3270.151(a)
On unannounced monitoring conducted 8/4/2022, Staff #3 did not have a health assessment on file at initial service (see LIS code sheet for start date).
Center’s plan of correction (implemented, Jan 18, 2023): “For a period of four (4) months, the legal entity will send a complete file, including the hiring checklist, to the Northeast Regional Office for all new hires. New hires will not begin to work in childcare until the file has been approved by the Northeast Regional Office.”
Citation Aug 4, 2022 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
On unannounced monitoring conducted 8/4/2022, record for Staff #3 only included one written, nonfamily reference.
Center’s plan of correction (implemented, Jan 18, 2023): “Director sent second reference to Northeast Regional Office on 8/5/2022; however, Staff #3 resigned effective 8/4/2022.”
Core safety Jun 16, 2022 Complaint investigation Supervision
Supervised at all times /Staff assigned to specific children 55 Pa. Code §3270.113(a)/3270.113(a)(1)
During complaint investigation conducted 6/16/2022, eight children (youngest being preschool age) were left unattended during naptime while Staff #1 left the room and walked into a back room to retrieve files. The children were not able to be seen from the front door.
Center’s plan of correction (not implemented, Aug 4, 2022): “Children will be supervised at all times by a staff person. All staff received 3hr Ratio and Supervision training on 6/17/2022.”
Inspection status on COMPASS: Non Compliant – Finalized
Core safety Jun 16, 2022 Inspection Supervision
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
On unannounced monitoring conducted 6/16/2022, Staff person #2 was observed to be caring for children unsupervised. Staff person #2 has not completed the following pre-service training required prior to caring for children unsupervised: CCDBG Health and Safety professional development.
Center’s plan of correction (implemented, Jul 11, 2022): “Staff #2 completed CCDBG Health and Safety training.”
Core safety Jun 16, 2022 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
On unannounced monitoring conducted 6/16/2022-6/28/2022, records for Staff #2 and Staff #3 did not include a copy of a signed disclosure statement.
Center’s plan of correction (implemented, Jul 11, 2022): “Disclosure statement was completed with Staff #2 and Staff #3 and will be kept in each staff member's individual file at the facility.”
Citation Jun 16, 2022 Inspection Emergency preparedness
Training regarding plan 55 Pa. Code §3270.27(c)
On unannounced monitoring conducted 6/16/2022-6/28/2022, facility did not have documentation that Staff #2 and Staff #3 have received training regarding the emergency plan. Both staff members have worked at the facility for more than one week.
Center’s plan of correction (implemented, Jul 11, 2022): “Emergency plan training was conducted with Staff #2 and Staff #3. Operator obtained documentation of date and names of facility persons who received the training and it will be kept on file at the facility.”
Citation Jun 16, 2022 Inspection Emergency preparedness
Every 60 days 55 Pa. Code §3270.94(a)(1)
On unannounced monitoring conducted 6/16/2022, last documented fire drill was conducted 3/15/2022, which is past 60 days.
Center’s plan of correction (implemented, Jul 13, 2022): “Facility will practice fire drill and will document appropriately.”
Citation Jun 16, 2022 Inspection Records & paperwork
Signed 55 Pa. Code §3270.123(a)
On unannounced monitoring conducted 6/16/2022, agreement for Child #1 was not signed by the operator.
Center’s plan of correction (implemented, Jul 11, 2022): “Operator signed agreement.”
Citation Jun 16, 2022 Inspection Records & paperwork
Physician name, address, phone/Insurance coverage information 55 Pa. Code §3270.124(b)(2)/3270.124(b)(6)
On unannounced monitoring conducted 6/16/2022, emergency contact information for Child #1 did not include health insurance policy number or physician's telephone number and address.
Center’s plan of correction (implemented, Jul 11, 2022): “Emergency contact information for Child #1 was updated with insurance policy number and physician's telephone number and address.”
Citation Jun 16, 2022 Inspection Records & paperwork
Transcript, diploma and letters 55 Pa. Code §3270.192(2)(iv)
On unannounced monitoring conducted 6/28/2022, record for Staff #3 did not include acceptable verification of experience.
Center’s plan of correction (implemented, Jul 27, 2022): “Director will update hiring checklist and submit to Northeast Regional Office for approval. Once approved, the director will use the hiring checklist whenever a new staff is hired.”
Core safety Apr 26, 2022 Inspection Staff ratios
Mixed Age Level 55 Pa. Code §3270.52
At time of complaint investigation on 1.26.22, inspector observed 2 staff with 2 infants, 3 young toddlers and 6 preschoolers. An acceptable plan of correction was received on 3/15/2022 with a correction date of 3/15/2022. When certification representative returned for unannounced verification visit on 4/26/2022, Staff #2 was assigned to 5 children: 3 infants and 2 younger toddlers. Staff #7 was assigned to a total of 6 children: 3 preschool-aged children and 3 older toddlers.
Center’s plan of correction (implemented, Jul 1, 2022): “Required staff: child ratios will be maintained at all times. Operator will submit to the NE Regional Office a schedule of staffing and anticipated attendance for the entire week for all children who will be attending the facility the following week. The schedule will include the child, age group…”
Core safety Apr 26, 2022 Inspection Sleep safety
Prohibit items in crib/Infant sleep position 55 Pa. Code §3270.106(j)/3270.119
On unannounced monitoring conducted 4/26/2022, an infant who staff identified as being 5 months old was observed to be sleeping in an infant seat. Two infants were observed to be sleeping with toys in their cribs.
Center’s plan of correction (implemented, Jun 16, 2022): “Toys were removed from cribs. Operator will discuss PA Code 3270.106(j) and PA Code 3270.119 at next staff meeting, which is scheduled for 5/12/2022. All staff in attendance will sign and date that they have attended and understand regulation. Attendance sheet will be kept on file at the facility.”
Citation Apr 26, 2022 Inspection Building & playground safety
Stairs, exits, etc. unobstructed 55 Pa. Code §3270.91(a)
On unannounced monitoring conducted 4/26/2022, a toy vanity was observed in front of the doors labeled exit located to the far left wall in the facility. Additionally, a toy seesaw was observed in front of the doors labeled exit located in the back of the facility in play space.
Center’s plan of correction (implemented, Jun 16, 2022): “Toys were moved and are no longer blocking emergency exits.”
Citation Apr 26, 2022 Inspection Health & medication
Clean, age appropriate 55 Pa. Code §3270.106(a)
On unannounced monitoring conducted 4/26/2022, two young toddlers were observed to be sleeping in unlabeled pack-n-plays.
Center’s plan of correction (implemented, Jun 16, 2022): “Labels were placed on pack-n-plays.”
Citation Apr 26, 2022 Inspection Health & medication
Child's hands washed/Adult Hygiene 55 Pa. Code §3270.134(a)/3270.152
On 1.26.22 an unannounced inspection was conducted. Inspector observed a staff give 3 young toddlers snack without washing their hands. Staff did not wash their hands either. An acceptable plan of correction was received on 3/15/2022 with a correction date of 2/25/2022. When certification representative returned for verification visit on 4/26/2022, Staff #2 was observed to give 3 young toddlers lunch without washing their hands. Staff #2 washed their hands after being reminded by representative.
Center’s plan of correction (implemented, Jun 28, 2022): “Operator will discuss PA Code 3270.134(a) and PA Code 3270.152 at next staff meeting, which is scheduled for 5/12/2022. All staff in attendance will sign and date that they have attended and understand regulation. Attendance sheet will be kept on file at the facility. Staff #2 was terminated.”
Citation Apr 26, 2022 Inspection Health & medication
Record include X-ray results and evaluation 55 Pa. Code §3270.151(c)(2)(ii)
On 5/2/2022, provider sent certification representative proof of health assessment for Staff #3. Health assessment indicates a positive TB test. Provider did not provide documentation of results of a chest x-ray and evaluation for chemoprophylaxis.
Center’s plan of correction (implemented, Jun 3, 2022): “Staff #3 will obtain proof from doctor of a negative TB test or documentation of results of a chest x-ray. Operator will send to certification representative when received and proof will be kept in Staff #3's individual file.”
Citation Apr 26, 2022 Inspection Health & medication
Exam communicable disease/Physician/CRNP assessment 55 Pa. Code §3270.151(c)(3)/3270.151(c)(5)
On renewal inspection conducted on 2/24/2022, record for Staff #2 contained a visit summary on file in place of health assessment that does not contain results of a communicable disease exam or physician's assessment of suitability to provide childcare. An acceptable plan of correction was received on 3/14/2022 with a correction date of 3/14/2022. When certification representative returned for unannounced monitoring on 4/26/2022, record for Staff #2 did not contain results of a communicable disease exam or physician's assessment of suitability to provide childcare.
Center’s plan of correction (implemented, Jun 16, 2022): “Staff #2 was terminated.”
Citation Apr 26, 2022 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
On unannounced monitoring completed 4/26/2022, fire detection testing log indicated that last testing date was 3/21/2022, which is past 30 days.
Center’s plan of correction (implemented, Jun 16, 2022): “Director will test fire alarms and document today.”
Citation Apr 26, 2022 Inspection Records & paperwork
Immediate access 55 Pa. Code §3270.24(a)
On unannounced monitoring conducted 4/26/2022, Staff #2 did not have access to staff or children's files.
Center’s plan of correction (implemented, Jun 16, 2022): “Operator will be available to unlock filing cabinets or make a spare key for staff in the event director is unavailable.”
Citation Apr 26, 2022 Inspection Training & qualifications
Age and Training/General requirements for facility persons 55 Pa. Code §3270.31(e)(4)(i)/3270.33(d)
On renewal inspection completed on 2/24/2022, Staff #1 and Staff #2 completed online portion of pediatric first-aid and CPR training. This does not result in a certified status. All staff are scheduled to receive in-person pediatric first-aid and CPR training on 3/5/2022. An acceptable plan of correction was received on 3/14/2022 with a correction date of 3/5/2022. When certification representative returned for unannounced monitoring on 4/26/2022, Staff #2 reports that she did not receive pediatric first-aid and CPR training.
Center’s plan of correction (implemented, Jun 16, 2022): “Staff #2 has been terminated.”
Citation Apr 26, 2022 Inspection Training & qualifications
Fire safety - 1 yr. 55 Pa. Code §3270.31(e)(4)(ii)
On renewal inspection conducted on 2/24/2022, last documented annual fire safety training completed by Staff #1 and Staff #2 was 5/7/2020. All staff are scheduled to be trained in fire safety on 3/5/2022. An acceptable plan of correction was submitted on 3/14/2022 with a correction date of 3/5/2022. When certification representative returned for unannounced monitoring on 4/26/2022, Staff #2 reports that she did not receive fire safety training.
Center’s plan of correction (implemented, Jun 16, 2022): “Staff #2 is terminated.”
Citation Apr 26, 2022 Inspection Training & qualifications
Staff evaluations 55 Pa. Code §3270.34(a)(6)
On renewal inspection conducted on 2/24/2022, written evaluations for Staff #2 were not on file. Staff #2 has been employed at the facility for several years. An acceptable plan of correction was received on 3/14/2022 with a correction date of 3/31/2022. When certification representative returned for unannounced monitoring on 4/26/2022, rep was not given access to staff files. Operator was asked to send information no later than end of day on 5/4/2022. As of 5/5/2022, written evaluation for Staff #2 was not provided.
Center’s plan of correction (implemented, Jun 16, 2022): “Staff #2 is terminated.”
Citation Apr 26, 2022 Inspection Records & paperwork
Each child emergency contact person 55 Pa. Code §3270.124(a)
On unannounced monitoring completed on 4/26/2022, facility did not have Emergency Contact forms for Child #6, Child #7, or Child #8.
Center’s plan of correction (implemented, May 9, 2022): “Operator will send current emergency contact forms to certification representative and ensure that they are in emergency book.”
Citation Apr 26, 2022 Inspection Records & paperwork
Exp, educ., training prior to facility/Transcript, diploma and letters 55 Pa. Code §3270.192(2)(ii)/3270.192(2)(iv)
On renewal inspection conducted on 2/24/2022, record for Staff #3, Staff #4, Staff #5, and Staff #6 did not include verification of child care experience, education and training prior to service at the facility. Record for Staff #2 did not include verification of education. An acceptable plan of correction was received on 3/14/2022 with a correction date of 4/30/2022. Certification representative asked operator to send this information in no later than end of day on 5/4/2022. According to provider, Staff #4 and Staff #5 no longer work at the facility. As of 5/5/2022, Rep has not received proper verification of experience for Staff #3 and Staff #6.
Center’s plan of correction (implemented, Jun 16, 2022): “Operator will send verification of experience for Staff #3 and Staff #6 to certification representative.”
Citation Apr 26, 2022 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
On renewal inspection conducted on 2/24/2022, records for Staff #3, Staff #4, Staff #5, and Staff #6 did not have two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. An acceptable plan of correction was received on 3/14/2022 with a correction date of 3/31/2022. Operator was asked to send information no later than end of day on 5/4/2022. As of 5/5/2022, operator reports that Staff #4 and Staff #5 no longer work at the facility. Rep has not received two written, nonfamily references for Staff #3.
Center’s plan of correction (implemented, Jun 16, 2022): “Staff #3 will get 2 written non-family references.”
Core safety Apr 12, 2022 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
On renewal inspection conducted on 2/24/2022, the following staff had incomplete clearance information on file: Staff #1: PSP clearance request 6/4/2020, Child Abuse clearance 2/16/21, FBI clearance 7/21/2020, NSOR 2/21/2020, Disclosure statement 1/28/2022. Incomplete PSP clearance. Staff #3: PSP clearance request 9/30/2018, Child Abuse clearance 10/4/2018, FBI clearance 10/16/2018, NSOR request 2/3/32022, Disclosure statement 1/28/2022. Incomplete PSP clearance. Staff #5: PSP clearance 2/16/2022, Child Abuse clearance 2/17/2022, FBI clearance 2/22/2022, NSOR request 2/23/2022, Disclosure statement 2/23/2022. Incomplete NSOR clearance. Staff #6: PSP clearance 1/31/2022, Child Abuse clearance 2/9/2022, FBI clearance 2/4/2022, NSOR request 2/24/2022, Disclosure statement 2/3/2022. NSOR requested after beginning work. An acceptable plan was received with correction date of 2/24/2022. On unannounced monitoring completed 4/12/2022, Staff #1 obtained PSP clearance. Staff #3 obtained PSP clearance; however, NSOR clearance was not on file and the 45-day provisional period has expired. Operator reports that Staff #5 is no longer working at the childcare facility. Staff #6 obtained NSOR…
Center’s plan of correction (implemented, May 31, 2022): “Staff #3 will not work in a child care position at the facility until NSOR clearance is on file and emailed to certification representative. Dates of suspension will be documented in staff's file.”
Core safety Feb 24, 2022 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
On renewal inspection conducted on 2/24/2022, the following staff had incomplete clearance information on file: Staff #1: PSP clearance request 6/4/2020, Child Abuse clearance 2/16/21, FBI clearance 7/21/2020, NSOR 2/21/2020, Disclosure statement 1/28/2022. Incomplete PSP clearance. Staff #3: PSP clearance request 9/30/2018, Child Abuse clearance 10/4/2018, FBI clearance 10/16/2018, NSOR request 2/3/32022, Disclosure statement 1/28/2022. Incomplete PSP clearance. Staff #5: PSP clearance 2/16/2022, Child Abuse clearance 2/17/2022, FBI clearance 2/22/2022, NSOR request 2/23/2022, Disclosure statement 2/23/2022. Incomplete NSOR clearance. Staff #6: PSP clearance 1/31/2022, Child Abuse clearance 2/9/2022, FBI clearance 2/4/2022, NSOR request 2/24/2022, Disclosure statement 2/3/2022. NSOR requested after beginning work.
Center’s plan of correction (implemented, Jun 14, 2022): “Provider will send complete files for new hires to NE Regional Office. New hires will not start work without approval from NE Regional Office. Operator will comply with CPSL.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Health & medication
Inpatient hospitalization or ER treatment of child/Mail or deliver written report to regional office within 72 hours 55 Pa. Code §3270.20(a)(1)/3270.20(b)
On renewal inspection completed on 2/24/2022, the facility did not notify regional office within 24 hours that a child in care at the facility received emergency room treatment for a broken arm sustained while in childcare. Facility did not submit a written report to the regional office within 72 hours of treatment and being notified by the parent.
Center’s plan of correction (implemented, Apr 29, 2022): “Provider will notify regional office within 24 hours if a child is hospitalized or receives emergency room treatment. Provider will create a report in Pelican within 72 hours of incident.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Health & medication
Copies of reports in file at facility/Reports of accidents, injuries and illnesses. Original report - parent same day Copy - facility accident file. Copy - child's file 55 Pa. Code §3270.20(e)/3270.182(7)
On renewal inspection completed on 2/24/2022, Department learned that a child in care had broken his arm while receiving childcare. Facility did not create an injury report for the incident after being notified by the parent that the child received emergency room treatment.
Center’s plan of correction (implemented, Apr 12, 2022): “Provider created an injury report and will file it in the child's file, place a copy in an incident report file at the facility, and provide a copy to the child's parent.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Emergency preparedness
Contact when arises/Contact when ended 55 Pa. Code §3270.27(a)(3)/3270.27(a)(4)
On renewal inspection conducted 2/24/2022, facility's emergency plan did not provide for a method for facility persons to contact parents as soon as reasonably possible when an emergency situation arises or to inform parents that the emergency has ended and to provide instruction as to how parents can safely be reunited with their children.
Center’s plan of correction (implemented, May 2, 2022): “Provider has parents' phone numbers stored in her phone and plans on calling them in the event of an emergency and will call them when the emergency is over and how to reunite with their children. Provider will update the emergency plan to reflect this.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Emergency preparedness
Plan posted 55 Pa. Code §3270.27(d)
On renewal inspection conducted on 2/24/2022, the emergency plan was not posted in the facility at a conspicuous location.
Center’s plan of correction (implemented, Apr 12, 2022): “Emergency plan was posted in the front of the center.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
On renewal inspection conducted on 2/24/2022, toxic materials including two bottles of spray disinfectant, baby room air freshener, White Rain hairspray, lavender glass and surface cleaner, The Home Store glass cleaner, and Clorox wipes were observed on a table in the school-age area which is accessible to children. Containers were all marked "Keep out of reach of children".
Center’s plan of correction (implemented, Apr 12, 2022): “Provider moved toxics to a locked closet which is inaccessible to children.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Building & playground safety
Has all items 55 Pa. Code §3270.75(c)
On renewal inspection conducted on 2/24/2022, first-aid kit was missing scissors and soap.
Center’s plan of correction (implemented, Apr 12, 2022): “Operator put scissors and soap in the first-aid kit.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
On renewal inspection conducted on 2/24/2022, two ceiling tiles above the toddler area were observed to have water damage marks.
Center’s plan of correction (implemented, Apr 12, 2022): “Ceiling tiles were replaced by the landlord.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
On renewal inspection conducted on 2/24/2022, a circular, vinyl toy in the back play area was observed to have a rip with exposed foam.
Center’s plan of correction (implemented, Apr 26, 2022): “Operator threw circular, vinyl toy away.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Building & playground safety
Hazardous toys and equipment 55 Pa. Code §3270.102(g)
On renewal inspection conducted on 2/24/2022, infant cribs with a manufacture date of 2006 and 2008 were present and being used. Current crib safety standards were updated in 2011. Operator does not have manufacturer documentation that cribs meet current safety standards.
Center’s plan of correction (implemented, Apr 12, 2022): “Provider will contact the manufacturer regarding the cribs used at the facility to inquire as to whether or not they have been recalled. Provider will submit manufacturer's response to NE Regional Office. If cribs were recalled, provider will not use cribs in the facility.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Health & medication
Exemption documentation from parent/guardian 55 Pa. Code §3270.131(e)(1)
On renewal inspection conducted on 2/24/2022, record for Child #4 has immunization record that indicates he has had only one dose of the following immunizations, administered 9/29/2021: DTaP, Rotavirus, HIB, Pneumococcal, and Polio. This is in accordance with ACIP recommended schedule for a child this age.
Center’s plan of correction (implemented, May 5, 2022): “Provider will have parent supply updated immunization record.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Health & medication
Disposable diapers 55 Pa. Code §3270.135(a)(3)
On renewal inspection conducted on 2/24/2022, dirty diapers were observed to be in a non hands-free trash can next to the diapering area.
Center’s plan of correction (implemented, Apr 12, 2022): “Provider moved non hands-free trash can to another location in the facility.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Health & medication
12 months prior to service and every 24 months thereafter/Mantoux TB 55 Pa. Code §3270.151(a)/3270.151(c)(2)
On renewal inspection conducted on 2/24/2022, record for Staff #3, Staff #4, Staff #5, and Staff #6 did not include an initial adult health assessment with physical examination or TB screening by the Mantoux method.
Center’s plan of correction (implemented, May 2, 2022): “Staff members will obtain updated health assessments with physical examination and TB screening by the Mantoux method and provide documentation to facility.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Health & medication
Exam communicable disease/Physician/CRNP assessment 55 Pa. Code §3270.151(c)(3)/3270.151(c)(5)
On renewal inspection conducted on 2/24/2022, record for Staff #2 contained a visit summary on file in place of health assessment that does not contain results of a communicable disease exam or physician's assessment of suitability to provide childcare.
Center’s plan of correction (not implemented, May 5, 2022): “Staff obtained a health assessment that contains results of a communicable disease exam or physician's assessment of suitability to provide childcare.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Food & feeding
Disposable nursers or parents/Bottles labeled 55 Pa. Code §3270.166(3)/3270.166(4)
On renewal inspection conducted on 2/24/2022, an unlabeled bottle with milk was observed in the infant area. Staff confirmed that unlabeled infant bottle belonged to a child in care at the facility. Staff report that bottles are sent by parents and washed at the facility daily. Facility does not have a commercial dishwasher.
Center’s plan of correction (implemented, Apr 12, 2022): “Label was replaced on the bottle. Staff are now sending bottles home with children to be washed.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Transportation
Safe routes posted 55 Pa. Code §3270.171(c)
On renewal inspection conducted on 2/24/2022, written notification of safe routes were not posted at a conspicuous location in the child care facility.
Center’s plan of correction (implemented, May 2, 2022): “This was located and posted in the proper location.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(5)
On renewal inspection conducted 2/24/2022, the facility's emergency plan did not provide for accommodations for infants and toddlers.
Center’s plan of correction (implemented, May 2, 2022): “Provider plans on utilizing the rollaway crib in the event of an emergency to accommodate toddlers and infants. Provider will update emergency plan to reflect this.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(6)
On renewal inspection conducted 2/24/2022, emergency drill was not conducted annually.
Center’s plan of correction (implemented, Apr 26, 2022): “Provider will conduct emergency drill this week and document it.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Emergency preparedness
Evacuation routes posted 55 Pa. Code §3270.94(a)(5)
On renewal inspection conducted on 2/24/2022, facility did not have evacuation route posted in a conspicuous location.
Center’s plan of correction (implemented, Apr 12, 2022): “Operator posted evacuation route in the front of the building, in the gym area, and at the left side of the director's desk and staff area.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Training & qualifications
Age and Training/General requirements for facility persons 55 Pa. Code §3270.31(e)(4)(i)/3270.33(d)
On renewal inspection completed on 2/24/2022, Staff #1 and Staff #2 completed online portion of pediatric first-aid and CPR training. This does not result in a certified status. All staff are scheduled to receive in-person pediatric first-aid and CPR training on 3/5/2022.
Center’s plan of correction (not implemented, May 5, 2022): “Staff completed hands-on pediatric first-aid and CPR training on 3/5/2022.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Training & qualifications
Fire safety - 1 yr. 55 Pa. Code §3270.31(e)(4)(ii)
On renewal inspection conducted on 2/24/2022, last documented annual fire safety training completed by Staff #1 and Staff #2 was 5/7/2020. All staff are scheduled to be trained in fire safety on 3/5/2022.
Center’s plan of correction (not implemented, May 5, 2022): “Staff completed fire-safety training on 3/5/2022.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Training & qualifications
Staff evaluations 55 Pa. Code §3270.34(a)(6)
On renewal inspection conducted on 2/24/2022, written evaluations for Staff #2 were not on file. Staff #2 has been employed at the facility for several years.
Center’s plan of correction (not implemented, May 5, 2022): “Operator will complete staff evaluation.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Records & paperwork
Amount of fee 55 Pa. Code §3270.123(a)(1)
On renewal inspection conducted on 2/24/2022, agreement for Child #5 did not specify the amount of the fee to be charged per day or per week.
Center’s plan of correction (implemented, Apr 29, 2022): “Fee agreement was updated to reflect that the child has no copay.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Records & paperwork
Arrival/departure times 55 Pa. Code §3270.123(a)(4)
On renewal inspection conducted on 2/24/2022, agreement for Child #3 did not specify the child's arrival and departure times.
Center’s plan of correction (implemented, May 5, 2022): “Fee agreement was updated with arrival and departure times.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Records & paperwork
Written consent/Consent for emergency medical care required prior to admission 55 Pa. Code §3270.124(b)(4)/3270.182(3)
On renewal inspection conducted on 2/24/2022, record for Child #3 did not contain signed parental consent for emergency medical care for the child.
Center’s plan of correction (implemented, May 5, 2022): “Provider obtained signed parental consent for emergency medical care for the child.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Records & paperwork
Insurance coverage information 55 Pa. Code §3270.124(b)(6)
On renewal inspection conducted on 2/24/2022, emergency contact information for Child #1 did not include health insurance policy number.
Center’s plan of correction (implemented, May 3, 2022): “Health insurance policy number was added to Emergency Contact form.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Records & paperwork
Name/address/phone release person 55 Pa. Code §3270.124(b)(7)
On renewal inspection conducted on 2/24/2022, emergency contact information for Child #5 did not include the address of the individuals designated by the parent to whom the child may be released.
Center’s plan of correction (implemented, May 2, 2022): “Provider will obtain addresses for release person and attach to Emergency Contact form.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Records & paperwork
Written emergency plan posted 55 Pa. Code §3270.124(e)
On renewal inspection conducted on 2/24/2022, a written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency was not displayed conspicuously in the child care space.
Center’s plan of correction (implemented, Apr 12, 2022): “Operator will post a written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency in a conspicuous location in the child care space.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Records & paperwork
Updated every 6 months/Emergency info/agreement updated 6 mos 55 Pa. Code §3270.124(f)/3270.181(c)
On renewal inspection conducted on 2/24/2022, emergency contact information and financial agreements for Child #2 and Child #3 were not updated in a 6-month period. Child #2's last update was 4/29/2021. Child #3's last update was 7/26/2021.
Center’s plan of correction (implemented, May 5, 2022): “Provider will review emergency contact form and fee agreements with parents. Reviews will be documented with a signature and date that forms were reviewed.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Records & paperwork
Initial and subsequent health reports 55 Pa. Code §3270.182(1)
On renewal inspection conducted on 2/24/2022, record for Child #1 did not have initial health report.
Center’s plan of correction (implemented, Apr 29, 2022): “Parent was notified that incorrect health report was in child's file. Parent brought in correct health report for child the next day.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Records & paperwork
Exp, educ., training prior to facility/Transcript, diploma and letters 55 Pa. Code §3270.192(2)(ii)/3270.192(2)(iv)
On renewal inspection conducted on 2/24/2022, record for Staff #3, Staff #4, Staff #5, and Staff #6 did not include verification of child care experience, education and training prior to service at the facility. Record for Staff #2 did not include verification of education.
Center’s plan of correction (not implemented, May 5, 2022): “Provider will obtain verification of child care experience, education and training prior to service at the facility.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
On renewal inspection conducted on 2/24/2022, records for Staff #3, Staff #4, Staff #5, and Staff #6 did not have two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
Center’s plan of correction (not implemented, May 5, 2022): “Operator will obtain two written, nonfamily references for staff members.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Feb 24, 2022 Inspection Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)
On renewal inspection completed on 2/24/2022, Staff #1 and Staff #2 completed 4 clock hours of annual child care training during the training year 12/19/2020-12/19/2021.
Center’s plan of correction (implemented, Apr 26, 2022): “Provider will use Better Kid Care and PA Key to complete training hours.”
Inspection status on COMPASS: Non Compliant – Finalized
Core safety Jan 26, 2022 Complaint investigation Staff ratios
Mixed Age Level 55 Pa. Code §3270.52
At time of complaint investigation on 1.26.22, inspector observed 2 staff with 2 infants, 3 young toddlers and 6 preschoolers.
Center’s plan of correction (not implemented, Apr 26, 2022): “A child was sent home to comply with ratios. Regulations with regulated ratios are posted in each child care area.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Jan 26, 2022 Inspection Building & playground safety
Stairs, exits, etc. unobstructed 55 Pa. Code §3270.91(a)
On 1.26.22 an unannounced inspection was conducted. Inspector observed a child's saucer placed in front of the doors labeled exit located to the far left wall in the facility.
Center’s plan of correction (implemented, Apr 12, 2022): “The exit is clear and free from obstruction.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Jan 26, 2022 Inspection Health & medication
Child's hands washed/Adult Hygiene 55 Pa. Code §3270.134(a)/3270.152
On 1.26.22 an unannounced inspection was conducted. Inspector observed staff 1 give 3 young toddlers snack without washing their hands. Staff 1 did not wash their hands either.
Center’s plan of correction (not implemented, Apr 26, 2022): “Children and staff will wash hands before eating.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Jan 26, 2022 Inspection Emergency preparedness
Written record 55 Pa. Code §3270.94(a)(9)
On 1.26.22 an unannounced inspection was conducted. Fire drills are not being documented and conducted at least once every 60 days. Inspector asked to review fire drill log and last fire drill documented is dated 8.25.21
Center’s plan of correction (implemented, Apr 12, 2022): “The updated drill log was not present at the time of inspection, but it is now on site and up to date.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Jan 26, 2022 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
On 1.26.22 an unannounced inspection was conducted. Inspector requested to see fire alarm check log. Fire alarm testing was not conducted and documented every 30 days. Last fire alarm check on file and documented is dated 9.3.21.
Center’s plan of correction (implemented, Apr 12, 2022): “Fire detection testing log was not on site at the time of inspection. Log is now on site.”
Inspection status on COMPASS: Non Compliant – Finalized

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Jan 3, 2024 Complaint investigation
3 violations cited, listed under Citations.
Violation found Nov 1, 2023 Complaint investigation
2 violations cited, listed under Citations.
Violation found Jun 16, 2022 Complaint investigation
1 violation cited, listed under Citations.
Violation found Jan 26, 2022 Complaint investigation
1 violation cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

Daily rates

Age group Full time, per day Part time, per day
Newborn (Under 6 Weeks) $55.00 $45.00
Infant (6 Weeks-12 mos.) $55.00 $45.00
Young Toddler (13-24 mos.) $46.00 $40.00
Older Toddler (25-36 mos.) $49.00 $42.00
Preschool (37 mos.- Entering K) $47.00 $43.00
Young School-Age (K-3rd gr.) $60.00 $50.00
Older School-Age (4th gr.-15 yrs.) $60.00 $50.00

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 81 children
Certificate status Regular
Certificate valid through Oct 2, 2027
Keystone STARS STAR 1
since Oct 6, 2025 · what STARS means
Operator Celines Rivera
Hours Monday–Friday 7:00 AM–5:00 PM How Pennsylvania centers’ hours compare
Phone (610) 264-3334
State certificate # CER-00258230
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Loving Hearts Childcare Center had any serious violations?

Pennsylvania cited 17 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Jul 8, 2026 (staff ratios): “Upon arrival during the renewal inspection on 7/8/2026, it was observed that staff 2 was the only staff person at the daycare. There were 5 school age children present. There were no facility staff people present.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Loving Hearts Childcare Center?

Pennsylvania lists 4 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Loving Hearts Childcare Center’s Keystone STARS rating?

STAR 1, effective Oct 6, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Loving Hearts Childcare Center compare with other daycares in Lehigh County?

It is #140 of 155 centers in Lehigh County by topic-weighted citations per inspection, and has more citations per inspection than 81% of Pennsylvania certified centers with enough inspection history to compare.

When was Loving Hearts Childcare Center last inspected?

Jul 8, 2026 (renewal). The state cited at least one violation during that visit.

How much does Loving Hearts Childcare Center cost?

It reported full-time daily rates of $55.00 for newborn, $55.00 for infant, $46.00 for young toddler, $49.00 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs Loving Hearts Childcare Center?

The legal entity on its Pennsylvania certificate is Celines Rivera.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.