Daycare Record Child care inspection records

New Star Child Care Center

1920 Kutztown Rd, Reading, PA 19604 · Berks County
Provisional Certificate of Compliance for Downgrade, June 2026 (COMPASS status: Pending Appeal) Provisional certificate 2 core-safety citations in last 12 months 3 complaint investigations found violations Keystone STAR 1

New Star Child Care Center is a certified child care center in Reading, PA, with capacity for 99 children. It holds a Keystone STAR 1 rating. Since August 2021, Pennsylvania certification staff have inspected it 12 times and confirmed violations in 3 complaint investigations. The state cited 86 violations, 10 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (22 of 86). 7 citations came in the last 12 months, including 2 on a core-safety topic. Measured by topic-weighted citations per inspection, it is tied for #51 of 84 centers in Reading and has more citations per inspection than 76% of Pennsylvania certified centers.

Inspection record

More citations than 76% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. More citations than most
Tied for #51 of 84 centers in Reading
10 Core-safety citations
76 Other citations
12 Inspections
3 Complaint investigations that found violations
86 citations from 15 state visits since Aug 16, 2021 · 7 in the last 12 months · last inspected Apr 2, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Apr 2, 2026 · Report/investigation · citation found Apr 2, 2026 · Inspection · citation found Apr 1, 2026 · Inspection · citation found Jan 9, 2026 · Inspection · citation found Oct 6, 2025 · Inspection · citation found Jul 16, 2025 · Inspection · citation found May 5, 2025 · Inspection · citation found Nov 19, 2024 · Inspection · citation found Oct 10, 2024 · Inspection · citation found Aug 15, 2024 · Report/investigation · citation found Jul 2, 2024 · Report/investigation · citation found Jan 31, 2024 · Inspection · citation found Dec 8, 2023 · Inspection · citation found Dec 14, 2022 · Inspection · citation found Dec 14, 2021 · Inspection · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Building & playground safety 22
Records & paperwork 21
Health & medication 11
Training & qualifications 9
Transportation 6
Emergency preparedness 5
Supervision 4
Background checks 3
Staff ratios 3
Food & feeding 2

Citations, newest first

Core safety Apr 2, 2026 Complaint investigation Supervision
Supervised at all times /Staff assigned to specific children 55 Pa. Code §3270.113(a)/3270.113(a)(1)
Complaint investigation 4/2/26-5/13/26 verified that on 3/31/26 around 3:26 PM the following incident regarding supervision occurred: Staff 1 was standing in Room 4 by the door to Room 3. From where Staff 1 was standing they were unable to see the children who were playing in area where the bathrooms were located in Room 4 including the doorway to the single bathroom in room 4. Children who frequent this room report they regularly play in the bathrooms and in this area because Staff are unable to see them. Staff 1 reported they were not able to see the children who were playing at the doorway to the bathroom when an injury occurred to Child 1 on 3/31/26.
Center’s plan of correction (implemented, Sep 17, 2026): “1. Staff were immediately reminded of active supervision requirements and classroom positioning expectations to ensure all children remain visible and supervised at all times. Classroom arrangements and staff positioning in Room 4 were adjusted to eliminate blind spots near the bathroom area.…”
Core safety Apr 2, 2026 Inspection Supervision
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
Staff person #1 was reported to be caring for children unsupervised on 3/31/26. Staff person #1 does not have current pediatric first-aid/CPR training. This is evidenced by the previously documented pediatric first- aid/CPR training expiration date of 2/28/26.
Center’s plan of correction (implemented, May 27, 2026): “Staff person #1 was supervised with children starting from the time of notification(4/9/26). Staff person #1 completed supervision training on 4/27/26.”
Citation Apr 2, 2026 Complaint investigation Health & medication
Inpatient hospitalization or ER treatment of child/Mail or deliver written report to regional office within 72 hours 55 Pa. Code §3270.20(a)(1)/3270.20(b)
Complaint investigation 4/2/26-5/13/26 verified that on 3/31/26 at 7:42 PM the legal entity became aware that Child 1 was taken to the emergency room regarding an injury that occurred at the facility. As of 4/9/26 at 2:05PM the Northeast Regional Office did not receive telephone notice or a written report of this incident from the operator. On 4/9/26 at 9:21PM an incident report was submitted regarding this incident, however this is more than 72 hours after the operator became aware the child went to the emergency room due to the injury.
Center’s plan of correction (implemented, May 27, 2026): “The Cert rep was notified of the incident in person on 4/9/26 while Cert rep was present for the investigation. An electronic incident report was submitted on 4/9/26 at 9:21PM. Moving forward the operator will contact the Region within 24 hours if a child in care at the facility is hospitalized or…”
Citation Apr 2, 2026 Complaint investigation Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
Complaint investigation 4/2/26-5/13/26 verified that on 3/31/26 around 3:26 PM Child 1 had pinched two of their fingers in a pinch point on the door jam to the single bathroom used by the children in the school aged room(Room 4).
Center’s plan of correction (implemented, Jun 29, 2026): “The pinch point located at the bathroom doorway in Room 4 will be immediately addressed. Protective safety device (finger pinch guard for door jam) will be ordered and installed to prevent future injuries. These will be installed on the bathroom doorway in Room 4 and all 5 bathroom doorways within…”
Citation Apr 2, 2026 Complaint investigation Health & medication
Contact parent/keep record 55 Pa. Code §3270.132(a)
Complaint investigation 4/2/26-5/13/26 verified that on 3/31/26 around 3:26 PM Child 1 had his fingers injured to the point that Staff 1 felt the child needed medical attention. Child 1's parent was not notified of the injury until they arrived to pick the child up around 4:30PM. It was reported that there was about 20 minutes of time between when first aid was done, and the parent arrived in which Staff 2 was going to notify the parent but did not.
Center’s plan of correction (implemented, May 27, 2026): “Moving forward parents will be notified as soon as possible if medical attention is need. If unable to reach the parent the operator will document in writing the reason emergency care was required and any and all of the attempts made to inform the parent. If the child requires a 911 call, first…”
Citation Apr 2, 2026 Complaint investigation Records & paperwork
Reports of accidents, injuries and illnesses. Original report - parent same day Copy - facility accident file. Copy - child's file 55 Pa. Code §3270.182(7)
Complaint investigation 4/2/26-5/13/26 verified that on 3/31/26 around 3:26 PM Child 1 received an injury at the facility. It was reported that a written report regarding the injury was not provided to the parents as no written report was made for the injury. Child's file and Facility accident, injury illness folder also did not contain a written report of the injury.
Center’s plan of correction (implemented, Jun 29, 2026): “A report documenting the injury to Child 1 on 3/31/26 will be made with as much detail as is available at this time. The parent will be provided the original report, and a copy will go in Child 1's file and a copy will go in the facility wide accident injury, illness folder.”
Citation Apr 2, 2026 Inspection Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)(4)(i)
Staff person #1 has not completed Pediatric first aid and CPR training on or before expiration of the most current certification. This is evidenced by the previously documented Pediatric first aid and CPR training on file expiring 2/28/26. Documentation of updated Pediatric first aid and CPR training is not on file.
Center’s plan of correction (implemented, May 27, 2026): “Staff Person # 1 completed pediatric first aid and CPR training on 4/27/26. Staff Person # 1 was supervised around children between date of notification (4/9/26) and completion of pediatric first aid and CPR training.”
Follow-up Apr 1, 2026 Inspection Building & playground safety
Locked or inaccessible/Small Toys and Objects 55 Pa. Code §3270.66(a)/3270.103
Continued Non-Compliance: During a renewal inspection on 10/6/25 Cert rep observed curl cream, styling gel, Glade air spray, and hair detangler in the unlocked cabinet under the changing table in the men's bathroom, and Airwick air spray, hand sanitizer, and Lysol wipes in unlocked the gray drawers in the nurse area of Room 2. These items were all labeled keep out of reach of children." These locations/items were accessible to children. Cert rep also observed plastic bags and gloves in the changing table in the women's bathroom, plastic bags in a bin on a chair in the men's bathroom, and plastic bags in unlocked the gray drawers in the nurse area of Room 2. Room 2 and both bathrooms are used by young toddlers and older toddlers. These plastic bags and gloves were accessible to children who may still be placing objects in their mouths. The facility's acceptable plan of correction received 11/4/25, indicated Toxics and Small Toys and Objects would be inaccessible to children by 10/10/25. Additionally, the facility's acceptable plan of correction indicated the facility would demonstrate compliance with these regulations during 3 unannounced monitoring visits over the course of 3…
Center’s plan of correction (implemented, Sep 17, 2026): “1. On 4/1/2026, all Calcium Citrate pellets, plastic bags, bagged wipes, gloves, cleaning materials, sprays, wipes, hand sanitizer, and any other items labeled "keep out of reach of children" were immediately removed from areas accessible to children. All toxic materials are now stored in locked…”
Re-cited at a follow-up visit; counted once, with the original citation.
Follow-up Jan 9, 2026 Inspection Building & playground safety
Locked or inaccessible/Small Toys and Objects 55 Pa. Code §3270.66(a)/3270.103
Continued Non-Compliance: During a renewal inspection on 10/6/25 Cert rep observed curl cream, styling gel, Glade air spray, and hair detangler in the unlocked cabinet under the changing table in the men's bathroom, and Airwick air spray, hand sanitizer, and Lysol wipes in unlocked the gray drawers in the nurse area of Room 2. These items were all labeled keep out of reach of children." These locations/items were accessible to children. Cert rep also observed plastic bags and gloves in the changing table in the women's bathroom, plastic bags in a bin on a chair in the men's bathroom, and plastic bags in unlocked the gray drawers in the nurse area of Room 2. Room 2 and both bathrooms are used by young toddlers and older toddlers. These plastic bags and gloves were accessible to children who may still be placing objects in their mouths. The facility's acceptable plan of correction indicated the correction related to related to Toxics(§3270.66) and Small Toys and Objects(§3270.103) inaccessible to children would be implemented by 10/10/25. Additionally, the facility's acceptable plan of correction indicated the facility would demonstrate compliance with the regulations related to…
Center’s plan of correction (not implemented, Apr 1, 2026): “Tier 1 -- Immediate Correction Plan: All cleaning materials, toxic substances, and other hazardous items were immediately removed from all child-accessible areas and placed in locked storage or storage areas made inaccessible to children. All small objects, toys with removable parts smaller than 1…”
Inspection status on COMPASS: Non Compliant – Finalized
Re-cited at a follow-up visit; counted once, with the original citation.
Core safety Oct 6, 2025 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During a renewal inspection 10/6/25-10/9/25 Staff 1 had NSOR certificates dated 1/14/20 & 8/27/25, Staff 3 had NSOR certificates dated 11/6/19 & 9/12/25, Staff 4 had NSOR certificates dated 11/6/19 & 9/12/25, and Staff 6 had NSOR certificates dated 11/6/19 & 9/12/25. This is more than 60 months between NSOR certificates and is a violation of the CPSL. Staff 1, 3, 4, and 6 were documented to have worked as staff between the expiration of the previous NSOR certificate, and the current NSOR certificate.
Center’s plan of correction (implemented, Nov 12, 2025): “The operator has obtained updated NSOR certificates for Staff #1, #3, #4, and #6. Copies of the clearances have been placed in each staff file for verification. The operator reviewed all staff records to confirm that no other clearances are expired or overdue. The operator will ensure full…”
Inspection status on COMPASS: Non Compliant – Finalized
Show 78 older citations
Citation Oct 6, 2025 Inspection Emergency preparedness
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
During a renewal inspection 10/6/25-10/9/25 the facility's emergency plan did not address continuity of operations.
Center’s plan of correction (implemented, Nov 12, 2025): “The operator has updated the facility's Emergency Plan to include a Continuity of Operations section that identifies essential staff roles, communication procedures, alternate locations, and recovery steps. All staff were trained on the revised plan, and a copy is maintained on site for review.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 6, 2025 Inspection Emergency preparedness
Letter to parents 55 Pa. Code §3270.27(e)
During a renewal inspection on 10/6/25-10/9/25 it was reported that parents of enrolled children were not being provided a letter explaining the emergency procedures.
Center’s plan of correction (implemented, Nov 12, 2025): “The operator has prepared and distributed a letter explaining the facility's emergency procedures to all parents of enrolled children.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 6, 2025 Inspection Building & playground safety
Locked or inaccessible/Small Toys and Objects 55 Pa. Code §3270.66(a)/3270.103
During a renewal inspection on 10/6/25 Cert rep observed curl cream, styling gel, Glade air spray, and hair detangler in the unlocked cabinet under the changing table in the men's bathroom, and Airwick air spray, hand sanitizer, and Lysol wipes in unlocked the gray drawers in the nurse area of Room 2. These items were all labeled keep out of reach of children." These locations/items were accessible to children. Cert rep also observed plastic bags and gloves in the changing table in the women's bathroom, plastic bags in a bin on a chair in the men's bathroom, and plastic bags in unlocked the gray drawers in the nurse area of Room 2. Room 2 and both bathrooms are used by young toddlers and older toddlers. These plastic bags and gloves were accessible to children who may still be placing objects in their mouths.
Center’s plan of correction (not implemented, Jan 9, 2026): “1. All cleaning products, sprays, creams, and plastic bags were immediately removed from areas accessible to children and stored in locked cabinets. Every classroom and bathroom was checked to make sure all hazardous and small items are now out of children's reach. Correction Date: 10/10/2025 (Not…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 6, 2025 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
During a renewal inspection on 10/6/25 Cert rep observed stacked chairs(tipping hazard) in the library area of Room 4(the school age room). Cert rep also observed a broken wooden fence with exposed sharp nails(impaling hazard and rough edges from the broken wood) in the playground.
Center’s plan of correction (implemented, Nov 12, 2025): “The operator immediately removed the stacked chairs from the library area in Room 4 to eliminate the tipping hazard. The broken wooden fence on the playground was repaired, including removal of exposed nails and smoothing of rough edges. Both areas were re-inspected to confirm all visible hazards…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 6, 2025 Inspection Building & playground safety
High Chairs 55 Pa. Code §3270.105
During a renewal inspection on 10/6/25 Cert rep observed a young toddler in a highchair seat however the child was not secured in the highchair with the seat's T-shape safety straps.
Center’s plan of correction (implemented, Nov 12, 2025): “The operator immediately secured the child using the T-shaped safety strap and reminded all staff that children must always be properly fastened when seated in a highchair. Staff were retrained on highchair safety procedures, and all highchairs were inspected to ensure straps are in good working…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 6, 2025 Inspection Health & medication
Toddler/preschool: updated health report every 12 months 55 Pa. Code §3270.131(b)(2)
During a renewal inspection on 10/6/25 preschool Child 2's most recent health assessment was dated 9/23/24, which is more than 12 months ago. See LIS code sheet for DOB.
Center’s plan of correction (implemented, Nov 12, 2025): “The operator obtained an updated health assessment for Preschool Child #2 and placed it in the child's file. All other child files were reviewed to ensure health reports are current and within the required 12-month timeframe.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 6, 2025 Inspection Health & medication
Immunization record/Dismissal policy 55 Pa. Code §3270.131(d)(5)/3270.131(e)(3)
During a renewal inspection on 10/6/25 Child 2, a preschool child, was missing DTAP/DTP/TD dose 4, Child 3, an older toddler who has been enrolled for more than 60 days did not have an immunization record on file and Child 4, a school aged child who has been enrolled for more than 60 days did not have an immunization record on file (See LIS code sheet for DOBs and DOAs). At time of inspection there was no documentation on file for Children 2, 3, or 4 that the children are exempt from these vaccines due to strongly held personal beliefs, religious beliefs, or medical reasons. This is not in accordance with the ACIP recommended schedule of immunizations.
Center’s plan of correction (implemented, Nov 12, 2025): “The operator obtained updated immunization records for Children #2, #3, and #4 and placed them in their files. All other child files were reviewed to confirm documentation of immunizations or valid exemption letters are on file in accordance with ACIP recommendations. The child who did not have an…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 6, 2025 Inspection Health & medication
12 months prior to service and every 24 months thereafter/Conducted by physician, PA or CRNP 55 Pa. Code §3270.151(a)/3270.151(b)
During a renewal inspection on 10/6/25-10/9/25, Cert Rep observed a health assessment on file for facility person 7 dated 9/5/2025. The date appeared to be altered. Cert Rep spoke with the physician's office and the office confirmed that facility person 7 has not been seen as a patient since 2021. This health assessment for facility person 7 is fraudulent and not valid. Facility person 7 did not have another valid health assessment on file. Additionally the following staff had more then 24 months between their staff health assessments: Staff 2(10/13/22 & 12/26/24), Staff 3(8/29/22 & 9/30/24), and Staff 6(7/28/21 & 3/17/25).
Center’s plan of correction (implemented, Nov 12, 2025): “The operator immediately removed the invalid health assessment for Facility Person #7 and obtained a valid, signed assessment from a licensed medical professional. The health assessment for Facility Person #7 is dated 10/13/2025. Updated health assessments were also obtained for Staff #2, #3, and…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 6, 2025 Inspection Food & feeding
Menus 55 Pa. Code §3270.165
During a renewal inspection 10/6/25-10/9/25 Cert rep observed the menu that was posted was from the first week of August 2025. It was reported that the parents were not otherwise provided information regarding the facility menu.
Center’s plan of correction (implemented, Nov 12, 2025): “The operator updated and posted the current monthly menu in a conspicuous location for parents to view. Parents were notified of the menu posting and informed that updated menus will be provided or posted monthly as required.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 6, 2025 Inspection Transportation
Transportation First Aid Kit 55 Pa. Code §3270.178
During a renewal inspection 10/6/25 Cert rep observed that the facility's 2015 Dodge SW van did not have a first aid kit present. This van is used for transportation and it was reported staff do not take any other first aid kits with them.
Center’s plan of correction (implemented, Nov 12, 2025): “A fully stocked first-aid kit has been placed in the 2015 Dodge SW van used for transportation. The kit meets all requirements outlined in §3270.75.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 6, 2025 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(f)
During a renewal inspection on 10/6/25-10/9/25 the facility did not have documentation to support that the emergency plan was sent to the local municipality.
Center’s plan of correction (implemented, Nov 12, 2025): “The operator sent a copy of the facility's emergency plan to the local municipality and county emergency management agency. Documentation of submission, including confirmation emails or letters, has been placed in the facility's emergency plan file for verification.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 6, 2025 Inspection Training & qualifications
Fire safety - 1 yr. 55 Pa. Code §3270.31(e)(4)(ii)
During a renewal inspection on 10/6/25-10/9/25 Staff 4 and Staff 5 did not complete fire safety training within 12 months of the previous training. This is evidence by fire safety trainings documented in Staff 4's (9/28/23 & 7/14/25) and in Staff 5's file(2/7/24 & 10/8/25).
Center’s plan of correction (implemented, Nov 12, 2025): “The operator ensured that Staff #4 and Staff #5 completed fire safety training on file. Documentation of the completed training has been placed in each staff file for verification.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 6, 2025 Inspection Records & paperwork
Given parents in writing 55 Pa. Code §3270.121(b)
During a renewal inspection on 10/6/25-10/9/25 it was noted the facility's supervision policies were not being provided to the parents in writing at the time of enrollment.
Center’s plan of correction (implemented, Nov 12, 2025): “The operator provided all currently enrolled parents with a written copy of the facility's supervision policies. The parent handbook was updated to ensure the supervision policy is included and distributed at enrollment. Documentation of parent receipt is kept in each child's file.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 6, 2025 Inspection Records & paperwork
Signed 55 Pa. Code §3270.123(a)
During a renewal inspection on 10/6/25 Child 6's fee agreement was not signed by the operator.
Center’s plan of correction (implemented, Nov 12, 2025): “The operator reviewed Child #6's file and signed the fee agreement to complete the required documentation. All other child files were reviewed to ensure each fee agreement includes both the parent and operator signatures.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 6, 2025 Inspection Records & paperwork
Services proceeded 55 Pa. Code §3270.123(a)(3)
During a renewal inspection on 10/6/25 the most recent child service reports for Child 2 and 3 were more than 6 months ago. This was evidenced by child service reports in the files dated 8/28/24(Child 2), and 3/19/25(Child 3).
Center’s plan of correction (implemented, Nov 12, 2025): “The operator completed updated Child Service Reports for Child #2 and Child #3 and provided copies to the parents. All child files were reviewed to ensure service reports are current and completed every six months as required.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 6, 2025 Inspection Records & paperwork
Parent home/work address, phone 55 Pa. Code §3270.124(b)(3)
During a renewal inspection on 10/6/25 Children 1, 2, 4, and 5 were missing the following information on their respective emergency contact forms: Parent's home address(Child 1), parent's home phone number(Child 1), parent's work address (Children 1, 2, 4, and 5), and parent's work phone number(Children 1 and 4).
Center’s plan of correction (implemented, Nov 12, 2025): “The operator obtained the missing home and work addresses and phone numbers for the parents of Children #1, #2, #4, and #5. The emergency contact forms were updated and verified for completeness. All child files were reviewed to ensure required information is current and complete.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 6, 2025 Inspection Records & paperwork
Each child care space 55 Pa. Code §3270.124(c)
During a renewal inspection on 10/6/25 Cert rep observed that emergency contact information for the preschool children receiving care in Room 4(the school aged room) were not present in Room 4 with the children.
Center’s plan of correction (implemented, Nov 12, 2025): “The operator immediately placed the preschool children's emergency contact information in Room 4 where the children receive care. All classrooms were checked to confirm that emergency contact information is present and accessible in each child care space.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 6, 2025 Inspection Records & paperwork
Excursions 55 Pa. Code §3270.124(d)
During a renewal inspection 10/6/25 Cert rep observed that the emergency contact forms for all of the children who are transported to and from the facility in the 2015 Dodge SW van and the 2004 Nissan SW van were not present in the vehicles. It was reported no other emergency contact forms or documents were taken when children are transported.
Center’s plan of correction (implemented, Nov 12, 2025): “The operator placed emergency contact forms for all transported children in both the 2015 Dodge SW van and the 2004 Nissan SW van. Staff were retrained on the requirement to ensure emergency contact information accompanies children on all excursions and transportation”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 6, 2025 Inspection Records & paperwork
Written emergency plan posted 55 Pa. Code §3270.124(e)
During a renewal inspection 10/6/25 Cert rep observed that the facility's emergency medical transportation plan was not posted in Room 4(the school Age room)
Center’s plan of correction (implemented, Nov 12, 2025): “The operator posted the emergency medical transportation plan in Room 4, ensuring it is displayed conspicuously in all child care spaces. Staff verified that each classroom and excursion binder includes a copy of the plan.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 6, 2025 Inspection Records & paperwork
Emergency info/agreement updated 6 mos 55 Pa. Code §3270.181(c)
During a renewal inspection on 10/6/25 Child 3's emergency contact form and fee agreement was most recently reviewed by the parent on 12/13/24, which is more than 6 months ago.
Center’s plan of correction (implemented, Nov 12, 2025): “The operator had the parent of Child #3 review and update the emergency contact form and fee agreement. All child files were reviewed to ensure both documents are current and updated within the required six-month period.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 6, 2025 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
During a renewal inspection 10/6/25-10/9/25 Staff 8 has one reference in their file.
Center’s plan of correction (implemented, Nov 12, 2025): “The operator obtained an additional written, nonfamily reference for Staff #8 and placed it in the staff file. All staff records were reviewed to confirm that each file contains two nonfamily references verifying suitability for employment.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 6, 2025 Inspection Records & paperwork
Availability of certificate of compliance and applicable regulations/Post the inspection summary 55 Pa. Code §3270.25(a)/3270.25(b)
During a renewal inspection 10/6/25-10/9/25 it was reported the operator was not providing the parent of each child enrolled with information on how to access the regulations in this chapter electronically and with instructions for contacting the Northeast regional child care office. Cert rep observed the inspection summary dated 07/16/2025 was not posted in a conspicuous location used by and viewable to the parents. The inspection summary dated 7/16/25 has non-compliance that has not yet been verified by the department as corrected.
Center’s plan of correction (implemented, Nov 12, 2025): “The operator provided all parents with written information on how to access the child care regulations electronically and contact the Northeast Regional Office. The inspection summary dated 7/16/25 and the current certificate of compliance were posted in a conspicuous area viewable to parents.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 6, 2025 Inspection Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)
During a renewal inspection on 10/6/25-10/9/25 Staff 2 had 0 hours of annual training on file (Training year 5/2024-5/2025), and Staff 6 had 4.5 hours of annual training on file(Training year 12/2023-12/2024). This does not meet the required 12 hours of annual childcare training. See code sheets for DOH.
Center’s plan of correction (implemented, Nov 12, 2025): “The operator ensured that Staff #2 and Staff #6 are enrolled in professional development courses to complete their required annual training hours for the identified training years. Training documentation will be added to their files upon completion. All staff files were reviewed to confirm…”
Inspection status on COMPASS: Non Compliant – Finalized
Core safety Jul 16, 2025 Inspection Staff ratios
Mixed Age Level/Toddler and preschool children 55 Pa. Code §3270.52/3270.55(a)
Continued Non-Compliance: During an announced inspection on 5/5/25 Cert rep observed 17 preschool aged children were assigned the Staff 2 during naptime. One preschool child in this group was observed to be sitting at a table, away from her nap mat. Two other preschool children were observed to be running around the classroom for at least 3 minutes before staff redirected them to the nap mat. Naptime ratios were not able to be used due to 3 of the preschool children were not located on or near their nap mats during this time. Cert rep also observed that these same 17 preschool children remained assigned to only staff 1 as all the children woke from nap time. Staff 2 was out of ratio until another staff arrived at least 5 minutes later. The facility's acceptable plan of correction indicated the correction that staff:child ratios must be maintained at all times would be implemented by 5/27/25. On 7/16/25 an unannounced inspection was conducted during nap time where cert rep observed the following: Staff 3 named and reported having 11 children (7 young toddlers, and 4 older toddlers) in their assigned group. The Children were all napping or on their rest mats. Staff 3 reported she…
Center’s plan of correction (implemented, Nov 12, 2025): “1. Correction date 7/31/25 Staff will maintain Staff:Child Ratios at all times. The Ratios will be used as per the regulation for similar aged children. When mixed age groups are used the ratio will be that of the youngest child in the group. 2. Correction Date 9/5/25 The legal entity arranged for…”
Core safety May 5, 2025 Inspection Staff ratios
Similar Age Level/Toddler and preschool children 55 Pa. Code §3270.51/3270.55(a)
During an announced inspection on 5/5/25 Cert rep observed 17 preschool aged children were assigned the Staff 2 during naptime. One preschool child in this group was observed to be sitting at a table, away from her nap mat. Two other preschool children were observed to be running around the classroom for at least 3 minutes before staff redirected them to the nap mat. Naptime ratios were not able to be used due to 3 of the preschool children were not located on or near their nap mats during this time. Cert rep also observed that these same 17 preschool children remained assigned to only staff 1 as all the children woke from nap time. Staff 2 was out of ratio until another staff arrived at least 5 minutes later.
Center’s plan of correction (not implemented, Jul 16, 2025): “1. Staff:child ratios will be maintained. During nap times the children who struggle with staying on their nap mats due to specific needs are assigned to a second staff person so that the staff and children in this room stay in ratio during nap time. Correction: 5/27/25 (Not Implemented: 7/16/25)…”
Inspection status on COMPASS: Non Compliant – Finalized
Core safety May 5, 2025 Inspection Supervision
Supervised at all times /Staff assigned to specific children 55 Pa. Code §3270.113(a)/3270.113(a)(1)
During an unannounced inspection on 5/5/25 Cert rep observed Staff 1 was seated at the front desk. From this location Staff 1 was not able to see, hear, direct and assess her assigned group of children who were on the other side of the room napping because pieces of furniture and half walls blocked Staff 1's view. Staff 1 also reported that video cameras are used to supervise her assigned children while Staff 1 is in the office which is located on the 2nd floor of the facility.
Center’s plan of correction (implemented, Jul 16, 2025): “1. Children will be supervised at all times. Staff 1 return to be present with the children as soon as the cert rep notified them. Video camera will no longer be used for the purpose of supervision. Correction 5/5/25 (Implemented: 7/16/25) 2.The legal entity will create a policy in order to…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation May 5, 2025 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
During an unannounced inspection on 5/5/25 the facility's most recent annual fire detection system testing inspection took place on 4/9/24. This is more that 12 months since the most recent inspection.
Center’s plan of correction (implemented, May 27, 2025): “The annual inspection was completed and the report is now on file at the facility. The report was received on 5/7/25.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Nov 19, 2024 Inspection Building & playground safety
Small Toys and Objects 55 Pa. Code §3270.103
On 10/10/24 during a renewal inspection certification rep observed an accessible wooden cabinet area to the right of the nurse's desk in Room 2 on the Older toddler side of the room. In this cabinet area was plastic bags which were accessible to children who may still be putting objects in their mouths. On the changing table in the girl's bathroom and the changing table in the infant classroom/room 1 certification rep observed plastic bags and gloves being stored in an area that would be accessible to children who may still be putting objects in their mouths while they are being changed. Cert rep returned on 11/19/24 for unannounced verification visit and observed that plastic bags were still accessible in the wooden cabinet area to the right of the nurse's desk in Room 2 on the Older toddler side of the room and in the changing table in the infant room. Plastic bags were no longer accessible in the changing table in the girls bathroom.
Center’s plan of correction (implemented, Jan 2, 2025): “To correct noncompliance regarding the accessibility of hazardous items to children, I am conducting a thorough assessment of all toys and objects within the environment. This involves removing any items with a diameter of less than 1 inch, including those with removable parts, as well as…”
Citation Nov 19, 2024 Inspection Health & medication
Child's hands washed/Adult Hygiene 55 Pa. Code §3270.134(a)/3270.152
On 10/10/24 during a renewal inspection after diapering a child a staff person did not wash the first child's hands, or her hands before changing another child. Cert rep returned on 11/19/24 for unannounced verification visit and it was observed that the staff person changing the diapers of multiple children but did not wash the individual children's hands after changing individual diapers but allowed children to wait to wash hands until all diapers had been changed. The staff person did wash the staff's hands after changing each child's diaper. Additionally, the children were observed to not wash their hands before having snack.
Center’s plan of correction (implemented, Jan 2, 2025): “The operator reviewed handwashing polices and procedures with all staff.”
Citation Nov 19, 2024 Inspection Transportation
Age appropriate restraints 55 Pa. Code §3270.175(a)
On 10/10/24 during a renewal inspection facility staff reported that only preschool children, not all children under the age of 7 were utilizing appropriate safety restraints, i.e. booster seats, while being transported in the facility van. Staff report they do not transport infants or toddlers. Cert rep returned on 11/19/24 for unannounced verification visit and 4 children 7 years of age or younger were transported in one trip in the facility van. The facility van was observed to have only 2 booster seats for the children. Additionally a child under the age of 7 years old reported that when transported at daycare they "do not sit in a special seat"(ie booster seat) in the van, but they are using a "special seat" when transported by the parents.
Center’s plan of correction (implemented, Jan 2, 2025): “To correct the noncompliance regarding the transportation of a child aged 7 years or younger, we are implementing a comprehensive review and training program for all staff involved in transportation. This entails ensuring that all vehicles are equipped with age-appropriate restraint systems as…”
Citation Nov 19, 2024 Inspection Records & paperwork
Parent home/work address, phone 55 Pa. Code §3270.124(b)(3)
On 10/10/24 during a renewal inspection certification rep observed that child 1's father's home and work addresses and telephone numbers were not present. Father of child 1 was known as father was listed as an emergency contact for child 1. Cert rep returned on 11/19/24 for unannounced verification visit and noted that child 1's father's home and work addresses still were not present on the emergency contact form for child 1. Child 1's father's work phone number was also not present. Child 1's father's home phone number was listed on the emergency contact form.
Center’s plan of correction (implemented, Jan 2, 2025): “To address the noncompliance regarding the absence of emergency contact information, I am implementing a systematic approach to collect essential details, including both home and work addresses, as well as telephone numbers of the enrolling parent. This involves updating our enrollment forms to…”
Citation Nov 19, 2024 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
On 10/10/24 during a renewal inspection the following staff persons had less than two written references from non family members attesting to their suitability to serve as a staff person: Staff 1(0 references present), Staff 4(1 references present), Staff 5(1 references present), and Staff 6(1 references present). Cert rep returned on 11/19/24 for unannounced verification visit and noted that the following staff persons still had less than two written references from non family members attesting to their suitability to serve as a staff person: Staff 1(0 references present), and Staff 5(1 references present). Staff 4 and Staff 6 did have 2 written references on file at the time of the verification visit.
Center’s plan of correction (implemented, Jan 2, 2025): “To correct the noncompliance regarding the lack of two written, nonfamily references for the facility person's record, I am actively reaching out to suitable individuals who can provide these references. I will ensure that all future records are maintained meticulously, requiring references to be…”
Citation Oct 10, 2024 Inspection Building & playground safety
Protective Outlet Covers 5 yrs. or less 55 Pa. Code §3270.65
On 10/10/24 during a renewal inspection certification rep observed an accessible outlet without a protective receptacle cover on the outlet in the middle of the left side wall in Room 1/Infant room.
Center’s plan of correction (implemented, Nov 19, 2024): “To address the noncompliance regarding the uncovered outlet, I have promptly installed a protective receptacle cover to ensure safety and adherence to electrical codes.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 10, 2024 Inspection Building & playground safety
Locked or inaccessible/Toxic plants not permitted 55 Pa. Code §3270.66(a)/3270.66(d)
On 10/10/24 during a renewal inspection certification rep observed Winterberry trees(Scientific name: Ilex verticillata) growing along the back fence of the outdoor playspace/playground. The leaves, branches and berries of these trees were coming through the fence into the playspace and were accessible to children. These plants are considered toxic.
Center’s plan of correction (implemented, Nov 19, 2024): “To address the noncompliance regarding toxic plants in the child care play yard, we have conducted a thorough assessment and identified all hazardous flora that poses a risk to children. Immediate actions include removing these plants and replacing them with safe, non-toxic alternatives.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 10, 2024 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
On 10/10/24 during a renewal inspection certification rep observed hand sanitizer (which is labeled keep out of reach of children) on the nurse's desk in Room 2 on the Older toddler side of the room. This area is accessible to children.
Center’s plan of correction (implemented, Nov 19, 2024): “The hand sanitizer was immediately placed in an area out of reach of children. To correct noncompliance regarding the exposure of children to cleaning materials and other toxic substances, I am implementing a comprehensive review and adjustment of our cleaning protocols. This includes replacing…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 10, 2024 Inspection Building & playground safety
Original container 55 Pa. Code §3270.66(b)
On 10/10/24 during a renewal inspection certification rep observed a bottle of sanitizer was not stored in an original labeled container nor in a container that specifies the content at the changing table in the infant room/room 1.
Center’s plan of correction (implemented, Nov 19, 2024): “The sanitizer bottle was immediately labeled during the inspection. To address the noncompliance regarding cleaning materials and other toxic substances lacking original labeled containers, we are implementing a strict re-labeling policy and ensuring all materials are transferred into proper…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 10, 2024 Inspection Building & playground safety
Emergency Numbers Posted 55 Pa. Code §3270.74
On 10/10/24 during a renewal the emergency numbers posted in all child care rooms did not include the number for the nearest hospital.
Center’s plan of correction (implemented, Nov 19, 2024): “To address the noncompliance concerning the absence of the nearest hospital's telephone number, I am implementing a system to regularly update and display this critical information prominently in our facility. This includes placing well-maintained signage in strategic locations and integrating the…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 10, 2024 Inspection Building & playground safety
Has all items 55 Pa. Code §3270.75(c)
On 10/10/24 during a renewal inspection certification rep observed the follow first kits were missing the following components: The young toddler side of room 2 (missing tweezers). The older toddler side of room 2(missing tape). The infant classroom/room 1(missing tape). The preschool room/room 3 (missing tape).
Center’s plan of correction (implemented, Nov 19, 2024): “To address noncompliance regarding missing items in the first aid kit, I have conducted a thorough inventory assessment and identified the specific items that are lacking. All missing items in first aid kits were replaced. Moving forward, I will implement a regular inspection schedule to ensure all…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 10, 2024 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
On 10/10/24 during a renewal inspection certification rep observed a tripping/fall hazard in the outdoor playspace/playground. There was observed to be multiple areas of hard weeds/cut small trees growing about 2-3 inches above the ground. Due to the hardness on the plant and distance from the ground these pose a tripping hazard from children.
Center’s plan of correction (implemented, Nov 19, 2024): “To address the noncompliance of the facility's outdoor play space surfaces, we are implementing a regular maintenance schedule that includes frequent inspections and cleanings to ensure the area remains clean, in good repair, and free from visible hazards. Staff will be trained to identify and…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 10, 2024 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
On 10/10/24 during a renewal inspection certification rep observed a teal play kitchen in which the plastic oven window was broken and cracked on the older toddler room of room 2. The cracks in plastic contained rough edges.
Center’s plan of correction (implemented, Nov 19, 2024): “To address noncompliance regarding the cleanliness and safety of toys and play equipment, I am implementing a robust inspection and maintenance schedule. This includes regular cleaning protocols to ensure all items are hygienic and free from dirt or residue, frequent checks for wear and tear, and…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 10, 2024 Inspection Building & playground safety
Small Toys and Objects 55 Pa. Code §3270.103
On 10/10/24 during a renewal inspection certification rep observed an accessible wooden cabinet area to the right of the nurse's desk in Room 2 on the Older toddler side of the room. In this cabinet area was plastic bags which were accessible to children who may still be putting objects in their mouths. On the changing table in the girl's bathroom and the changing table in the infant classroom/room 1 certification rep observed plastic bags and gloves being stored in an area that would be accessible to children who may still be putting objects in their mouths while they are being changed.
Center’s plan of correction (not implemented, Nov 19, 2024): “To address the noncompliance regarding the accessibility of small toys and potentially hazardous objects, I have implemented a strict policy to ensure that all items with a diameter of less than 1 inch, including objects with removable parts, plastic bags, and styrofoam items, are stored securely…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 10, 2024 Inspection Health & medication
Child's hands washed/Adult Hygiene 55 Pa. Code §3270.134(a)/3270.152
On 10/10/24 during a renewal inspection after diapering a child a staff person did not wash the first child's hands, or her hands before changing another child.
Center’s plan of correction (not implemented, Nov 19, 2024): “To address the noncompliance regarding handwashing procedures for children and staff, I have implemented a plan to designate a specific staff person responsible for ensuring that every child and staff's hands are washed before meals and snacks, after toileting, and after diaper changes. This…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 10, 2024 Inspection Health & medication
Surfaces cleaned 55 Pa. Code §3270.135(b)
On 10/10/24 during a renewal inspection certification rep observed staff person change the diaper of two children one right after the other. The diapering surface was not cleaned or sanitized between each child.
Center’s plan of correction (implemented, Nov 19, 2024): “To ensure compliance with diaper changing surface cleanliness standards, I am implementing a structured cleaning protocol that requires surfaces to be wiped down with a sanitizing solution after each use.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 10, 2024 Inspection Food & feeding
Disposable nursers or parents 55 Pa. Code §3270.166(3)
On 10/10/24 during a renewal inspection staff person in the infant room reported washing infant feeding bottles by hand and reusing these bottles. The facility does not have/does not use a commercial dishwasher for cleaning infant feeding bottles.
Center’s plan of correction (implemented, Nov 19, 2024): “To address the noncompliance issue regarding the use of disposable nursing bottles for infants, we are implementing a revised policy that clearly outlines the requirement for parents to provide their own/enough bottles or for the facility to utilize a commercial dishwasher for proper sanitation.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 10, 2024 Inspection Transportation
Driver not counted in ratio - I, T, PS 55 Pa. Code §3270.173(b)
On 10/10/24 during a renewal inspection staff person reported that a preschool child had been transported without an additional staff person to meet staff-child ratios. The driver of the van was being counted in staff-child ratio while the preschool child was being transported.
Center’s plan of correction (implemented, Nov 19, 2024): “To correct the noncompliance regarding the driver not being counted in the staff-child ratio during transportation of infants, toddlers, and preschool children, I am implementing a clear policy that reinforces this guideline. This includes conducting staff training sessions to ensure all team…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 10, 2024 Inspection Transportation
Age appropriate restraints 55 Pa. Code §3270.175(a)
On 10/10/24 during a renewal inspection facility staff reported that only preschool children, not all children under the age of 7 were utilizing appropriate safety restraints, i.e. booster seats, while being transported in the facility van. Staff report they do not transport infants or toddlers.
Center’s plan of correction (not implemented, Nov 19, 2024): “To address the noncompliance regarding the transportation of children aged 7 years or younger in safety restraints, I have implemented a comprehensive policy that includes regular training sessions for all staff on proper safety procedures and the importance of using appropriate restraints. We have…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 10, 2024 Inspection Transportation
Manufacturer's instructions used 55 Pa. Code §3270.175(c)
On 10/10/24 during a renewal inspection certification rep observed safety restraints-booster seats in the facility van that did not have the booster seat's manufactures' instructions in the vehicle.
Center’s plan of correction (implemented, Nov 19, 2024): “Manufacturers' instruction for booster seats have been placed in the vehicles. To address the noncompliance issue of not having the Manufacturers' instructions for the use of safety restraints readily available in the vehicle, I have implemented a system to ensure these critical documents are…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 10, 2024 Inspection Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)(4)(i)
On 10/10/24 during a renewal inspection certification rep noted Staff 1' did not renew their certification in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) on or before the expiration of the most current certification. Previous pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) expired 1/2024. Renewal was completed on 2/29/24.
Center’s plan of correction (implemented, Nov 19, 2024): “To address the noncompliance related to expired first aid and CPR certifications among staff, I am implementing a systematic approach that includes immediate renewal of certifications and regular training sessions.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 10, 2024 Inspection Training & qualifications
Fire safety - 1 yr. 55 Pa. Code §3270.31(e)(4)(ii)
On 10/10/24 during a renewal inspection certification rep noted that Staff 1, Staff 2, Staff 3 did not complete annual fire safety training. Staff 1's previous fire safety training was dated 6/17/23, 9/29/23, and 9/28/23 respectively.
Center’s plan of correction (implemented, Nov 19, 2024): “To address the noncompliance related to expired Fire safety certifications among staff, I am implementing a systematic approach that includes immediate renewal of certifications and regular training sessions. Staff 1, 2, and 3 will complete fire safety training”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 10, 2024 Inspection Training & qualifications
HS/GED + 2 yrs 55 Pa. Code §3270.36(b)(5)
During a renewal inspection on 10/10/24 in was noted that Staff 5 and 6 have high school diplomas but do not have at least 2 years(2500 hours) of experience with children on file. They have 0 years and 1.10 years(1385.6 hours) of experience with children respectfully. Both staff were noted as being assistant group supervisors.
Center’s plan of correction (implemented, Nov 19, 2024): “To address the issue of noncompliance regarding staff not having documented experience with children, I am implementing a structured plan that includes reviewing each staff member's records to identify gaps in experience documentation. I will then meet with each individual to discuss their relevant…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 10, 2024 Inspection Records & paperwork
Given parents in writing 55 Pa. Code §3270.121(b)
On 10/10/24 during a renewal inspection it was noted that parents were not being provided in writing information in regards to the facilities supervision policies.
Center’s plan of correction (implemented, Nov 19, 2024): “The facility's supervision policy will be added to information provided to parents in writing at the time of enrollment. Facility will ensure all current and future enrolled parents receive information about the facility's supervision policy in writing.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 10, 2024 Inspection Records & paperwork
Parent home/work address, phone 55 Pa. Code §3270.124(b)(3)
On 10/10/24 during a renewal inspection certification rep observed that child 1's father's home and work addresses and telephone numbers were not present. Father of child 1 was known as father was listed as an emergency contact for child 1.
Center’s plan of correction (not implemented, Nov 19, 2024): “To address the noncompliance issue regarding the lack of emergency contact information, I am implementing a systematic approach to gather and verify the home and work addresses, as well as the telephone numbers of enrolling parents. This process involves sending out updated forms and reminders to…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 10, 2024 Inspection Records & paperwork
Updated every 6 months/Emergency info/agreement updated 6 mos 55 Pa. Code §3270.124(f)/3270.181(c)
On 10/10/24 during a renewal inspection child 4's emergency contact information and financial agreement were dated 3/9/24 without a 6 month review/update.
Center’s plan of correction (implemented, Nov 19, 2024): “To address the noncompliance regarding the timely updating of emergency contact information, I am implementing a systematic process that includes setting reminders for parents to review and update their information every six months. This will involve sending out notification emails and physical…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 10, 2024 Inspection Records & paperwork
Initial and subsequent health reports 55 Pa. Code §3270.182(1)
On 10/10/24 during a renewal inspection certification rep observed that Child 1, 2, 3 and 4 were missing their initial and subsequent Health assessments until the most current assessment. Health assessments that were present were dated 10/3/24, 9/5/24, 1/30/24, and 10/3/24 respectively. Staff person reported the facility had removed initial and previous health assessments from Child files.
Center’s plan of correction (implemented, Nov 19, 2024): “To address the noncompliance regarding the absence of initial and subsequent health reports in children's records, I am implementing a systematic approach that involves reviewing existing documentation and updating records to ensure they include all required health reports. This involves…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 10, 2024 Inspection Records & paperwork
Exp, educ., training prior to facility/Transcript, diploma and letters 55 Pa. Code §3270.192(2)(ii)/3270.192(2)(iv)
During a renewal inspection on 10/10/24 Staff 5 and 6 did not have verification of experience with children in their staff files.
Center’s plan of correction (implemented, Nov 19, 2024): “To address the noncompliance regarding the lack of verification of childcare experience for facility personnel, I am implementing a systematic approach that includes reviewing and updating all personnel records to ensure they contain the necessary documentation. This process will involve verifying…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 10, 2024 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
On 10/10/24 during a renewal inspection the following staff persons had less than two written references from non family members attesting to their suitability to serve as a staff person: Staff 1(0 references present), Staff 4(1 references present), Staff 5(1 references present), and Staff 6(1 references present).
Center’s plan of correction (not implemented, Nov 19, 2024): “To correct the noncompliance issue regarding the absence of a facility person's record, I am actively gathering two written, non-family references from individuals who can attest to the person's suitability for the role. I will ensure that these references are documented and maintained in the…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Aug 15, 2024 Complaint investigation Health & medication
Medication log/Staff initials 55 Pa. Code §3270.133(7)/3270.133(7)(vii)
On 8/15/24 a complaint investigation was conducted. The allegation was that children were not receiving the medication they were supposed to. After completing staff and child interviews it was determined that medication has not been given. Also, the facility has not been maintaining medication logs to document when the medicine was given.
Center’s plan of correction (implemented, Sep 11, 2024): “We will establish and maintain a medication log if prescription or nonprescription medication is needed to be administered. We will follow the directions on the medication such as providing it in the proper dosage and at proper times. A medication log will be signed by parent and kept on files.…”
Core safety Jul 2, 2024 Complaint investigation Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
On 7/2/24 Staff #1 and #2 were observed working within the facility and assigned supervision groups. Staff #1 and #2 did not have a file at the facility. Staff #3 is being utilized for ratios. Staff #3 has not completed the mandated reporter training within 90 days of their date of hire. On 7/25/24 it was observed during file reviews that Staff #5 and #6 did not have the NSOR clearance on file and also did not request for the NSOR clearance prior to working with children. This excludes both Staff #5 & #6 from the 45-day provisional hire privilege. (See code sheet for date of hire).
Center’s plan of correction (implemented, Aug 30, 2024): “Adhering to the guidelines outlined in the CPSL and Chapter 3490, every individual working in the facility will have their personnel file updated with copies of criminal background checks, child abuse registry clearances, disclosure statements, and completed forms. Staff #1 and #2 are no longer…”
Core safety Jul 2, 2024 Complaint investigation Staff ratios
Similar Age Level 55 Pa. Code §3270.51
It was observed during an unannounced visit that the young toddler room was out of ratio. There was a total of 16 children under two years of age and two staff. Rep informed director that people without clearances and a file cannot be in facility and around the children. Rep stayed until parents were called for children to go home. Director decided to close the facility until she was able to get staff.
Center’s plan of correction (implemented, Aug 30, 2024): “Due to being out of ratio, the director decided to close the facility down at the time of the unannounced visit.”
Citation Jul 2, 2024 Complaint investigation Health & medication
Physical examination/Health assessment, TB test 55 Pa. Code §3270.151(c)(1)/3270.192(3)
Staff #4 did not obtain a health assessment prior to working within the facility.
Center’s plan of correction (implemented, Aug 30, 2024): “Staff #4 obtained a health assessment and TB test. Each facility personnel file will contain a detailed account of both the initial and follow-up health evaluations, which will encompass the findings from initial and subsequent tuberculin skin tests, x-rays, or any other medical records needed to…”
Citation Jul 2, 2024 Complaint investigation Training & qualifications
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
Staff #3 did not have the 10hr health and safety training within the file.
Center’s plan of correction (implemented, Aug 30, 2024): “Staff hired in the future will have 30 days to finish their Health & Safety training.”
Citation Jul 2, 2024 Complaint investigation Training & qualifications
Aide qualifications/Transcript, diploma and letters 55 Pa. Code §3270.37(b)/3270.192(2)(iv)
Staff #3 only has a 7th grade education and does not qualify to be an aide. Staff #3 cannot be utilized to cover ratios or assist with caring for children.
Center’s plan of correction (implemented, Aug 30, 2024): “Verification of staff credentials will include documentation such as transcripts, diplomas, or letters signed by a reputable representative from an educational or training institution at all times. Educational paperwork has been submitted to an evaluation organization to see if staff #3 can qualify…”
Citation Jul 2, 2024 Complaint investigation Records & paperwork
Individual Records 55 Pa. Code §3270.191
Staff #1 and #2 did not have a file and were observed working with children.
Center’s plan of correction (implemented, Aug 30, 2024): “Staff #1 and #2 are no longer working/volunteering at the facility.”
Citation Jan 31, 2024 Inspection Emergency preparedness
Every 60 days 55 Pa. Code §3270.94(a)(1)
On 1/31/2024 and 2/8/2024, the last fire drill documented on the facility fire drill log was conducted on 11/7/2023.
Center’s plan of correction (implemented, Feb 26, 2024): “A fire drill was done on 2/8/2024.”
Citation Dec 8, 2023 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
During the renewal inspection on 12/8/2023, a container of disinfectant wipes was seen on the floor in the school age classroom. The disinfectant wipes were labeled keep out of reach of children.
Center’s plan of correction (implemented, Dec 8, 2023): “The container of disinfectant wipes was immediately removed from the classroom and were placed in an area that is inaccessible to children.”
Citation Dec 8, 2023 Inspection Building & playground safety
Building Surfaces/Clean and good repair 55 Pa. Code §3270.76/3270.102(a)
During the renewal inspection on 12/8/2023, cracks with sharp edges exposed were seen on the plastic diapering changing table in the bathroom table where young toddlers are changed. Also, the grass in the outdoor play area was too high. This made length of grass too high for children to play safely in.
Center’s plan of correction (implemented, Dec 8, 2023): “The cracks on the diaper changing table were immediately covered with duct tape to eliminate the sharp edges. The grass on the outdoor playground will be mowed as soon as possible.”
Core safety Dec 14, 2022 Inspection Supervision
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
On 12/14/2022, Staff person #1 and Staff person #2 were observed to be caring for children unsupervised. Staff person # 1 and Staff person #2 have not completed mandated reporter training within the last 60 months. This is evidenced by the previously documented mandated reporter training on file being dated 4/28/2015 for Staff person #1 and 12/3/2017 for Staff person #2.
Center’s plan of correction (implemented, Dec 28, 2022): “Staff will renew the mandated reporter training every five years as per 3270.14/3270.21. In the future staff without training will be removed from classroom.”
Core safety Dec 14, 2022 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
On 12/14/2022, Facility person #4 was observed cleaning at the facility. Facility person #4 did not have the completed National Sex Offender Registry (NSOR) clearance or clearance request on file on 12/14/2022. See LIS code sheet.
Center’s plan of correction (implemented, Feb 1, 2023): “As per 3270.32(a)/3270.192(4) we will comply with the CPSL and chapter 3490. NSOR was completed immediately for staff #4. In the future any staff without the completed clearance will not be able to work in the facility.”
Citation Dec 14, 2022 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
During the Renewal Inspection on 12/14/2022, a small container of Sanis Air Freshener was observed in the bathroom stall of the bathroom near the infant room. This bathroom is used by children in the classroom next to the infant room. The Sanis Air Freshener was labeled keep out of reach of children.
Center’s plan of correction (implemented, Dec 28, 2022): “As per 3270.66(a) we will make sure all toxic items are kept away from children”
Citation Dec 14, 2022 Inspection Building & playground safety
Building Surfaces/Clean and good repair 55 Pa. Code §3270.76/3270.102(a)
During the Renewal Inspection on 12/14/2022, the following was observed on the outdoor playground: Nails protruding from loose boards at the bottom of the fence on both sides upon entering the playground, a loose board with nails protruding and splinters from cracked wood at the top of the smaller wooden fence, a cracked hole with sharp edges exposed at the top of the metal fence pole and a cracked playhouse with sharp edges exposed.
Center’s plan of correction (implemented, Feb 1, 2023): “As per 3270.76/3270.102(a), all floors, walls, ceiling and other surfaces including facilities outdoor play area will be kept clean, & in good repair and free from visible hazards at all times.”
Citation Dec 14, 2022 Inspection Transportation
Transportation First Aid Kit 55 Pa. Code §3270.178
During the Renewal Inspection on 12/14/2022, the first-aid kit in the van at the facility used to transport children was missing gloves, soap, scissors and tweezers.
Center’s plan of correction (implemented, Feb 1, 2023): “As per 3270.178 the appropriate items will be in the first aid kits at all times.”
Citation Dec 14, 2022 Inspection Emergency preparedness
Emergency plan/Emergency plan 55 Pa. Code §3270.27(a)(5)/3270.27(a)(6)
During the Renewal Inspection on 12/14/2022, the emergency at the facility did not have accommodations for infants, toddlers, children with disabilities and children with chronic medical conditions. On 12/14/2022, a documented emergency drill had not been conducted at the facility during the previous 12 months.
Center’s plan of correction (implemented, Dec 30, 2022): “as per 3270.27(a)(5)/ 3270.27(a)(6) Accommodations for infants and toddlers, children with disabilities and children with chronic medical conditions was added to the emergency plan. Emergency drills will be performed every year.”
Citation Dec 14, 2022 Inspection Training & qualifications
Comply with CPSL 55 Pa. Code §3270.32(a)
Staff person #2 has not completed mandated reporter training within the last 60 months. This is evidenced by the previously documented mandated reporter training on file being dated 12/3/2017. See LIS code sheet.
Center’s plan of correction (implemented, Dec 28, 2022): “As per 3270.32(a), we will comply with CPSL and chapter 3490. Staff completed mandated reporter. In the future if mandated reporter is not completed staff will be removed from classroom.”
Citation Dec 14, 2022 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
During the Renewal Inspection on 12/14/2022, Staff #1, Staff #3 and Facility person #4 did not have any written, nonfamily references on file. See LIS code sheet.
Center’s plan of correction (implemented, Feb 7, 2023): “As per 3270.192(5) Staff will have references available immediately before employment.”
Citation Dec 14, 2021 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
During the Renewal Inspection on 12/14/2021, a hole in the wall was seen in the girls bathroom of the school age classroom. The hole was the size of the door handle on the inside part of the door.
Center’s plan of correction (implemented, Jan 26, 2022): “The hole in the wall will be repaired. A door handle stopper will be installed in the girls bathroom in order to prevent the door handle on the inside part of the door from making direct contact with the wall.”
Citation Dec 14, 2021 Inspection Building & playground safety
Building Surfaces/Clean and good repair 55 Pa. Code §3270.76/3270.102(a)
During the Renewal Inspection on 12/14/2021, the following was observed in the outdoor play area that is currently being used by children at the facility: A plastic slide was cracked at the bottom leaving sharp edges exposed and the wooden fence next to the new wooden fence was cracked at the bottom leaving sharp edges and splinters exposed.
Center’s plan of correction (implemented, Mar 2, 2022): “The plastic slide will either be repaired or replaced. The broken wooden fence will be replaced with a new fence.”
Citation Dec 14, 2021 Inspection Building & playground safety
Outdoor equip.- protective surfacing 55 Pa. Code §3270.102(c)
During the Renewal Inspection on 12/14/2021, none of the equipment that requires embedded mounting in the outdoor play area had enough mulch surrounding the fall areas. Nine inches of mulch is required. The mulch only measured five inches on 12/14/2021.
Center’s plan of correction (implemented, Feb 24, 2022): “We will continue to not use this section of the outdoor play area until we have the required mulch. The gate to enter this section will be closed off until we have at least the required 9 inches of mulch surrounding the fall areas for this equipment.”
Citation Dec 14, 2021 Inspection Health & medication
12 months prior to service and every 24 months thereafter 55 Pa. Code §3270.151(a)
During the Renewal Inspection on 12/14/2021, the most recent health assessment on file for Staff #1 was dated 10/28/2019.
Center’s plan of correction (implemented, Jan 14, 2022): “Staff #1 will have an updated health assessment completed within the next month.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Apr 2, 2026 Complaint investigation
5 violations cited, listed under Citations.
Violation found Aug 15, 2024 Complaint investigation
1 violation cited, listed under Citations.
Violation found Jul 2, 2024 Complaint investigation
6 violations cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

Enforcement actions

Provisional Certificate of Compliance for Downgrade Jun 2, 2026
COMPASS status: Pending Appeal

Negative sanctions Pennsylvania lists for this center, such as a downgrade to a provisional certificate, refusing to renew or revoking its certificate of compliance, with the status COMPASS shows. “Operation permitted” means the center may keep operating while it appeals; “operation not permitted” means it may not.

Daily rates

Age group Full time, per day Part time, per day
Newborn (Under 6 Weeks) $47.00 $42.00
Infant (6 Weeks-12 mos.) $47.00 $42.00
Young Toddler (13-24 mos.) $44.00 $39.00
Older Toddler (25-36 mos.) $42.00 $37.00
Preschool (37 mos.- Entering K) $40.00 $34.00
Young School-Age (K-3rd gr.) $35.00 $27.00
Older School-Age (4th gr.-15 yrs.) $35.00 $27.00

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 99 children
Certificate status Provisional (COMPASS: awaiting renewal)
Certificate valid through Nov 4, 2026
Keystone STARS STAR 1
since Nov 8, 2022 · what STARS means
Operator New Star Child Care Center LLC
Hours Monday–Friday 5:00 AM–5:00 PM How Pennsylvania centers’ hours compare
Phone (610) 929-1234
State certificate # CER-00256638
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has New Star Child Care Center had any serious violations?

Pennsylvania cited 10 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Apr 2, 2026 (supervision): “Complaint investigation 4/2/26-5/13/26 verified that on 3/31/26 around 3:26 PM the following incident regarding supervision occurred: Staff 1 was standing in Room 4 by the door to Room 3. From where Staff 1 was standing…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about New Star Child Care Center?

Pennsylvania lists 3 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is New Star Child Care Center’s Keystone STARS rating?

STAR 1, effective Nov 8, 2022. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does New Star Child Care Center compare with other daycares in Reading?

It is tied for #51 of 84 centers in Reading by topic-weighted citations per inspection, and has more citations per inspection than 76% of Pennsylvania certified centers with enough inspection history to compare.

When was New Star Child Care Center last inspected?

Apr 2, 2026 (unannounced monitoring). The state cited at least one violation during that visit.

How much does New Star Child Care Center cost?

It reported full-time daily rates of $47.00 for newborn, $47.00 for infant, $44.00 for young toddler, $42.00 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs New Star Child Care Center?

The legal entity on its Pennsylvania certificate is New Star Child Care Center LLC.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.