New Star Child Care Center
New Star Child Care Center is a certified child care center in Reading, PA, with capacity for 99 children. It holds a Keystone STAR 1 rating. Since August 2021, Pennsylvania certification staff have inspected it 12 times and confirmed violations in 3 complaint investigations. The state cited 86 violations, 10 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (22 of 86). 7 citations came in the last 12 months, including 2 on a core-safety topic. Measured by topic-weighted citations per inspection, it is tied for #51 of 84 centers in Reading and has more citations per inspection than 76% of Pennsylvania certified centers.
Inspection record
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Citations, newest first
Complaint investigation 4/2/26-5/13/26 verified that on 3/31/26 around 3:26 PM the following incident regarding supervision occurred: Staff 1 was standing in Room 4 by the door to Room 3. From where Staff 1 was standing they were unable to see the children who were playing in area where the bathrooms were located in Room 4 including the doorway to the single bathroom in room 4. Children who frequent this room report they regularly play in the bathrooms and in this area because Staff are unable to see them. Staff 1 reported they were not able to see the children who were playing at the doorway to the bathroom when an injury occurred to Child 1 on 3/31/26.
Staff person #1 was reported to be caring for children unsupervised on 3/31/26. Staff person #1 does not have current pediatric first-aid/CPR training. This is evidenced by the previously documented pediatric first- aid/CPR training expiration date of 2/28/26.
Complaint investigation 4/2/26-5/13/26 verified that on 3/31/26 at 7:42 PM the legal entity became aware that Child 1 was taken to the emergency room regarding an injury that occurred at the facility. As of 4/9/26 at 2:05PM the Northeast Regional Office did not receive telephone notice or a written report of this incident from the operator. On 4/9/26 at 9:21PM an incident report was submitted regarding this incident, however this is more than 72 hours after the operator became aware the child went to the emergency room due to the injury.
Complaint investigation 4/2/26-5/13/26 verified that on 3/31/26 around 3:26 PM Child 1 had pinched two of their fingers in a pinch point on the door jam to the single bathroom used by the children in the school aged room(Room 4).
Complaint investigation 4/2/26-5/13/26 verified that on 3/31/26 around 3:26 PM Child 1 had his fingers injured to the point that Staff 1 felt the child needed medical attention. Child 1's parent was not notified of the injury until they arrived to pick the child up around 4:30PM. It was reported that there was about 20 minutes of time between when first aid was done, and the parent arrived in which Staff 2 was going to notify the parent but did not.
Complaint investigation 4/2/26-5/13/26 verified that on 3/31/26 around 3:26 PM Child 1 received an injury at the facility. It was reported that a written report regarding the injury was not provided to the parents as no written report was made for the injury. Child's file and Facility accident, injury illness folder also did not contain a written report of the injury.
Staff person #1 has not completed Pediatric first aid and CPR training on or before expiration of the most current certification. This is evidenced by the previously documented Pediatric first aid and CPR training on file expiring 2/28/26. Documentation of updated Pediatric first aid and CPR training is not on file.
Continued Non-Compliance: During a renewal inspection on 10/6/25 Cert rep observed curl cream, styling gel, Glade air spray, and hair detangler in the unlocked cabinet under the changing table in the men's bathroom, and Airwick air spray, hand sanitizer, and Lysol wipes in unlocked the gray drawers in the nurse area of Room 2. These items were all labeled keep out of reach of children." These locations/items were accessible to children. Cert rep also observed plastic bags and gloves in the changing table in the women's bathroom, plastic bags in a bin on a chair in the men's bathroom, and plastic bags in unlocked the gray drawers in the nurse area of Room 2. Room 2 and both bathrooms are used by young toddlers and older toddlers. These plastic bags and gloves were accessible to children who may still be placing objects in their mouths. The facility's acceptable plan of correction received 11/4/25, indicated Toxics and Small Toys and Objects would be inaccessible to children by 10/10/25. Additionally, the facility's acceptable plan of correction indicated the facility would demonstrate compliance with these regulations during 3 unannounced monitoring visits over the course of 3…
Continued Non-Compliance: During a renewal inspection on 10/6/25 Cert rep observed curl cream, styling gel, Glade air spray, and hair detangler in the unlocked cabinet under the changing table in the men's bathroom, and Airwick air spray, hand sanitizer, and Lysol wipes in unlocked the gray drawers in the nurse area of Room 2. These items were all labeled keep out of reach of children." These locations/items were accessible to children. Cert rep also observed plastic bags and gloves in the changing table in the women's bathroom, plastic bags in a bin on a chair in the men's bathroom, and plastic bags in unlocked the gray drawers in the nurse area of Room 2. Room 2 and both bathrooms are used by young toddlers and older toddlers. These plastic bags and gloves were accessible to children who may still be placing objects in their mouths. The facility's acceptable plan of correction indicated the correction related to related to Toxics(§3270.66) and Small Toys and Objects(§3270.103) inaccessible to children would be implemented by 10/10/25. Additionally, the facility's acceptable plan of correction indicated the facility would demonstrate compliance with the regulations related to…
During a renewal inspection 10/6/25-10/9/25 Staff 1 had NSOR certificates dated 1/14/20 & 8/27/25, Staff 3 had NSOR certificates dated 11/6/19 & 9/12/25, Staff 4 had NSOR certificates dated 11/6/19 & 9/12/25, and Staff 6 had NSOR certificates dated 11/6/19 & 9/12/25. This is more than 60 months between NSOR certificates and is a violation of the CPSL. Staff 1, 3, 4, and 6 were documented to have worked as staff between the expiration of the previous NSOR certificate, and the current NSOR certificate.
Show 78 older citations
During a renewal inspection 10/6/25-10/9/25 the facility's emergency plan did not address continuity of operations.
During a renewal inspection on 10/6/25-10/9/25 it was reported that parents of enrolled children were not being provided a letter explaining the emergency procedures.
During a renewal inspection on 10/6/25 Cert rep observed curl cream, styling gel, Glade air spray, and hair detangler in the unlocked cabinet under the changing table in the men's bathroom, and Airwick air spray, hand sanitizer, and Lysol wipes in unlocked the gray drawers in the nurse area of Room 2. These items were all labeled keep out of reach of children." These locations/items were accessible to children. Cert rep also observed plastic bags and gloves in the changing table in the women's bathroom, plastic bags in a bin on a chair in the men's bathroom, and plastic bags in unlocked the gray drawers in the nurse area of Room 2. Room 2 and both bathrooms are used by young toddlers and older toddlers. These plastic bags and gloves were accessible to children who may still be placing objects in their mouths.
During a renewal inspection on 10/6/25 Cert rep observed stacked chairs(tipping hazard) in the library area of Room 4(the school age room). Cert rep also observed a broken wooden fence with exposed sharp nails(impaling hazard and rough edges from the broken wood) in the playground.
During a renewal inspection on 10/6/25 Cert rep observed a young toddler in a highchair seat however the child was not secured in the highchair with the seat's T-shape safety straps.
During a renewal inspection on 10/6/25 preschool Child 2's most recent health assessment was dated 9/23/24, which is more than 12 months ago. See LIS code sheet for DOB.
During a renewal inspection on 10/6/25 Child 2, a preschool child, was missing DTAP/DTP/TD dose 4, Child 3, an older toddler who has been enrolled for more than 60 days did not have an immunization record on file and Child 4, a school aged child who has been enrolled for more than 60 days did not have an immunization record on file (See LIS code sheet for DOBs and DOAs). At time of inspection there was no documentation on file for Children 2, 3, or 4 that the children are exempt from these vaccines due to strongly held personal beliefs, religious beliefs, or medical reasons. This is not in accordance with the ACIP recommended schedule of immunizations.
During a renewal inspection on 10/6/25-10/9/25, Cert Rep observed a health assessment on file for facility person 7 dated 9/5/2025. The date appeared to be altered. Cert Rep spoke with the physician's office and the office confirmed that facility person 7 has not been seen as a patient since 2021. This health assessment for facility person 7 is fraudulent and not valid. Facility person 7 did not have another valid health assessment on file. Additionally the following staff had more then 24 months between their staff health assessments: Staff 2(10/13/22 & 12/26/24), Staff 3(8/29/22 & 9/30/24), and Staff 6(7/28/21 & 3/17/25).
During a renewal inspection 10/6/25-10/9/25 Cert rep observed the menu that was posted was from the first week of August 2025. It was reported that the parents were not otherwise provided information regarding the facility menu.
During a renewal inspection 10/6/25 Cert rep observed that the facility's 2015 Dodge SW van did not have a first aid kit present. This van is used for transportation and it was reported staff do not take any other first aid kits with them.
During a renewal inspection on 10/6/25-10/9/25 the facility did not have documentation to support that the emergency plan was sent to the local municipality.
During a renewal inspection on 10/6/25-10/9/25 Staff 4 and Staff 5 did not complete fire safety training within 12 months of the previous training. This is evidence by fire safety trainings documented in Staff 4's (9/28/23 & 7/14/25) and in Staff 5's file(2/7/24 & 10/8/25).
During a renewal inspection on 10/6/25-10/9/25 it was noted the facility's supervision policies were not being provided to the parents in writing at the time of enrollment.
During a renewal inspection on 10/6/25 Child 6's fee agreement was not signed by the operator.
During a renewal inspection on 10/6/25 the most recent child service reports for Child 2 and 3 were more than 6 months ago. This was evidenced by child service reports in the files dated 8/28/24(Child 2), and 3/19/25(Child 3).
During a renewal inspection on 10/6/25 Children 1, 2, 4, and 5 were missing the following information on their respective emergency contact forms: Parent's home address(Child 1), parent's home phone number(Child 1), parent's work address (Children 1, 2, 4, and 5), and parent's work phone number(Children 1 and 4).
During a renewal inspection on 10/6/25 Cert rep observed that emergency contact information for the preschool children receiving care in Room 4(the school aged room) were not present in Room 4 with the children.
During a renewal inspection 10/6/25 Cert rep observed that the emergency contact forms for all of the children who are transported to and from the facility in the 2015 Dodge SW van and the 2004 Nissan SW van were not present in the vehicles. It was reported no other emergency contact forms or documents were taken when children are transported.
During a renewal inspection 10/6/25 Cert rep observed that the facility's emergency medical transportation plan was not posted in Room 4(the school Age room)
During a renewal inspection on 10/6/25 Child 3's emergency contact form and fee agreement was most recently reviewed by the parent on 12/13/24, which is more than 6 months ago.
During a renewal inspection 10/6/25-10/9/25 Staff 8 has one reference in their file.
During a renewal inspection 10/6/25-10/9/25 it was reported the operator was not providing the parent of each child enrolled with information on how to access the regulations in this chapter electronically and with instructions for contacting the Northeast regional child care office. Cert rep observed the inspection summary dated 07/16/2025 was not posted in a conspicuous location used by and viewable to the parents. The inspection summary dated 7/16/25 has non-compliance that has not yet been verified by the department as corrected.
During a renewal inspection on 10/6/25-10/9/25 Staff 2 had 0 hours of annual training on file (Training year 5/2024-5/2025), and Staff 6 had 4.5 hours of annual training on file(Training year 12/2023-12/2024). This does not meet the required 12 hours of annual childcare training. See code sheets for DOH.
Continued Non-Compliance: During an announced inspection on 5/5/25 Cert rep observed 17 preschool aged children were assigned the Staff 2 during naptime. One preschool child in this group was observed to be sitting at a table, away from her nap mat. Two other preschool children were observed to be running around the classroom for at least 3 minutes before staff redirected them to the nap mat. Naptime ratios were not able to be used due to 3 of the preschool children were not located on or near their nap mats during this time. Cert rep also observed that these same 17 preschool children remained assigned to only staff 1 as all the children woke from nap time. Staff 2 was out of ratio until another staff arrived at least 5 minutes later. The facility's acceptable plan of correction indicated the correction that staff:child ratios must be maintained at all times would be implemented by 5/27/25. On 7/16/25 an unannounced inspection was conducted during nap time where cert rep observed the following: Staff 3 named and reported having 11 children (7 young toddlers, and 4 older toddlers) in their assigned group. The Children were all napping or on their rest mats. Staff 3 reported she…
During an announced inspection on 5/5/25 Cert rep observed 17 preschool aged children were assigned the Staff 2 during naptime. One preschool child in this group was observed to be sitting at a table, away from her nap mat. Two other preschool children were observed to be running around the classroom for at least 3 minutes before staff redirected them to the nap mat. Naptime ratios were not able to be used due to 3 of the preschool children were not located on or near their nap mats during this time. Cert rep also observed that these same 17 preschool children remained assigned to only staff 1 as all the children woke from nap time. Staff 2 was out of ratio until another staff arrived at least 5 minutes later.
During an unannounced inspection on 5/5/25 Cert rep observed Staff 1 was seated at the front desk. From this location Staff 1 was not able to see, hear, direct and assess her assigned group of children who were on the other side of the room napping because pieces of furniture and half walls blocked Staff 1's view. Staff 1 also reported that video cameras are used to supervise her assigned children while Staff 1 is in the office which is located on the 2nd floor of the facility.
During an unannounced inspection on 5/5/25 the facility's most recent annual fire detection system testing inspection took place on 4/9/24. This is more that 12 months since the most recent inspection.
On 10/10/24 during a renewal inspection certification rep observed an accessible wooden cabinet area to the right of the nurse's desk in Room 2 on the Older toddler side of the room. In this cabinet area was plastic bags which were accessible to children who may still be putting objects in their mouths. On the changing table in the girl's bathroom and the changing table in the infant classroom/room 1 certification rep observed plastic bags and gloves being stored in an area that would be accessible to children who may still be putting objects in their mouths while they are being changed. Cert rep returned on 11/19/24 for unannounced verification visit and observed that plastic bags were still accessible in the wooden cabinet area to the right of the nurse's desk in Room 2 on the Older toddler side of the room and in the changing table in the infant room. Plastic bags were no longer accessible in the changing table in the girls bathroom.
On 10/10/24 during a renewal inspection after diapering a child a staff person did not wash the first child's hands, or her hands before changing another child. Cert rep returned on 11/19/24 for unannounced verification visit and it was observed that the staff person changing the diapers of multiple children but did not wash the individual children's hands after changing individual diapers but allowed children to wait to wash hands until all diapers had been changed. The staff person did wash the staff's hands after changing each child's diaper. Additionally, the children were observed to not wash their hands before having snack.
On 10/10/24 during a renewal inspection facility staff reported that only preschool children, not all children under the age of 7 were utilizing appropriate safety restraints, i.e. booster seats, while being transported in the facility van. Staff report they do not transport infants or toddlers. Cert rep returned on 11/19/24 for unannounced verification visit and 4 children 7 years of age or younger were transported in one trip in the facility van. The facility van was observed to have only 2 booster seats for the children. Additionally a child under the age of 7 years old reported that when transported at daycare they "do not sit in a special seat"(ie booster seat) in the van, but they are using a "special seat" when transported by the parents.
On 10/10/24 during a renewal inspection certification rep observed that child 1's father's home and work addresses and telephone numbers were not present. Father of child 1 was known as father was listed as an emergency contact for child 1. Cert rep returned on 11/19/24 for unannounced verification visit and noted that child 1's father's home and work addresses still were not present on the emergency contact form for child 1. Child 1's father's work phone number was also not present. Child 1's father's home phone number was listed on the emergency contact form.
On 10/10/24 during a renewal inspection the following staff persons had less than two written references from non family members attesting to their suitability to serve as a staff person: Staff 1(0 references present), Staff 4(1 references present), Staff 5(1 references present), and Staff 6(1 references present). Cert rep returned on 11/19/24 for unannounced verification visit and noted that the following staff persons still had less than two written references from non family members attesting to their suitability to serve as a staff person: Staff 1(0 references present), and Staff 5(1 references present). Staff 4 and Staff 6 did have 2 written references on file at the time of the verification visit.
On 10/10/24 during a renewal inspection certification rep observed an accessible outlet without a protective receptacle cover on the outlet in the middle of the left side wall in Room 1/Infant room.
On 10/10/24 during a renewal inspection certification rep observed Winterberry trees(Scientific name: Ilex verticillata) growing along the back fence of the outdoor playspace/playground. The leaves, branches and berries of these trees were coming through the fence into the playspace and were accessible to children. These plants are considered toxic.
On 10/10/24 during a renewal inspection certification rep observed hand sanitizer (which is labeled keep out of reach of children) on the nurse's desk in Room 2 on the Older toddler side of the room. This area is accessible to children.
On 10/10/24 during a renewal inspection certification rep observed a bottle of sanitizer was not stored in an original labeled container nor in a container that specifies the content at the changing table in the infant room/room 1.
On 10/10/24 during a renewal the emergency numbers posted in all child care rooms did not include the number for the nearest hospital.
On 10/10/24 during a renewal inspection certification rep observed the follow first kits were missing the following components: The young toddler side of room 2 (missing tweezers). The older toddler side of room 2(missing tape). The infant classroom/room 1(missing tape). The preschool room/room 3 (missing tape).
On 10/10/24 during a renewal inspection certification rep observed a tripping/fall hazard in the outdoor playspace/playground. There was observed to be multiple areas of hard weeds/cut small trees growing about 2-3 inches above the ground. Due to the hardness on the plant and distance from the ground these pose a tripping hazard from children.
On 10/10/24 during a renewal inspection certification rep observed a teal play kitchen in which the plastic oven window was broken and cracked on the older toddler room of room 2. The cracks in plastic contained rough edges.
On 10/10/24 during a renewal inspection certification rep observed an accessible wooden cabinet area to the right of the nurse's desk in Room 2 on the Older toddler side of the room. In this cabinet area was plastic bags which were accessible to children who may still be putting objects in their mouths. On the changing table in the girl's bathroom and the changing table in the infant classroom/room 1 certification rep observed plastic bags and gloves being stored in an area that would be accessible to children who may still be putting objects in their mouths while they are being changed.
On 10/10/24 during a renewal inspection after diapering a child a staff person did not wash the first child's hands, or her hands before changing another child.
On 10/10/24 during a renewal inspection certification rep observed staff person change the diaper of two children one right after the other. The diapering surface was not cleaned or sanitized between each child.
On 10/10/24 during a renewal inspection staff person in the infant room reported washing infant feeding bottles by hand and reusing these bottles. The facility does not have/does not use a commercial dishwasher for cleaning infant feeding bottles.
On 10/10/24 during a renewal inspection staff person reported that a preschool child had been transported without an additional staff person to meet staff-child ratios. The driver of the van was being counted in staff-child ratio while the preschool child was being transported.
On 10/10/24 during a renewal inspection facility staff reported that only preschool children, not all children under the age of 7 were utilizing appropriate safety restraints, i.e. booster seats, while being transported in the facility van. Staff report they do not transport infants or toddlers.
On 10/10/24 during a renewal inspection certification rep observed safety restraints-booster seats in the facility van that did not have the booster seat's manufactures' instructions in the vehicle.
On 10/10/24 during a renewal inspection certification rep noted Staff 1' did not renew their certification in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) on or before the expiration of the most current certification. Previous pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) expired 1/2024. Renewal was completed on 2/29/24.
On 10/10/24 during a renewal inspection certification rep noted that Staff 1, Staff 2, Staff 3 did not complete annual fire safety training. Staff 1's previous fire safety training was dated 6/17/23, 9/29/23, and 9/28/23 respectively.
During a renewal inspection on 10/10/24 in was noted that Staff 5 and 6 have high school diplomas but do not have at least 2 years(2500 hours) of experience with children on file. They have 0 years and 1.10 years(1385.6 hours) of experience with children respectfully. Both staff were noted as being assistant group supervisors.
On 10/10/24 during a renewal inspection it was noted that parents were not being provided in writing information in regards to the facilities supervision policies.
On 10/10/24 during a renewal inspection certification rep observed that child 1's father's home and work addresses and telephone numbers were not present. Father of child 1 was known as father was listed as an emergency contact for child 1.
On 10/10/24 during a renewal inspection child 4's emergency contact information and financial agreement were dated 3/9/24 without a 6 month review/update.
On 10/10/24 during a renewal inspection certification rep observed that Child 1, 2, 3 and 4 were missing their initial and subsequent Health assessments until the most current assessment. Health assessments that were present were dated 10/3/24, 9/5/24, 1/30/24, and 10/3/24 respectively. Staff person reported the facility had removed initial and previous health assessments from Child files.
During a renewal inspection on 10/10/24 Staff 5 and 6 did not have verification of experience with children in their staff files.
On 10/10/24 during a renewal inspection the following staff persons had less than two written references from non family members attesting to their suitability to serve as a staff person: Staff 1(0 references present), Staff 4(1 references present), Staff 5(1 references present), and Staff 6(1 references present).
On 8/15/24 a complaint investigation was conducted. The allegation was that children were not receiving the medication they were supposed to. After completing staff and child interviews it was determined that medication has not been given. Also, the facility has not been maintaining medication logs to document when the medicine was given.
On 7/2/24 Staff #1 and #2 were observed working within the facility and assigned supervision groups. Staff #1 and #2 did not have a file at the facility. Staff #3 is being utilized for ratios. Staff #3 has not completed the mandated reporter training within 90 days of their date of hire. On 7/25/24 it was observed during file reviews that Staff #5 and #6 did not have the NSOR clearance on file and also did not request for the NSOR clearance prior to working with children. This excludes both Staff #5 & #6 from the 45-day provisional hire privilege. (See code sheet for date of hire).
It was observed during an unannounced visit that the young toddler room was out of ratio. There was a total of 16 children under two years of age and two staff. Rep informed director that people without clearances and a file cannot be in facility and around the children. Rep stayed until parents were called for children to go home. Director decided to close the facility until she was able to get staff.
Staff #4 did not obtain a health assessment prior to working within the facility.
Staff #3 did not have the 10hr health and safety training within the file.
Staff #3 only has a 7th grade education and does not qualify to be an aide. Staff #3 cannot be utilized to cover ratios or assist with caring for children.
Staff #1 and #2 did not have a file and were observed working with children.
On 1/31/2024 and 2/8/2024, the last fire drill documented on the facility fire drill log was conducted on 11/7/2023.
During the renewal inspection on 12/8/2023, a container of disinfectant wipes was seen on the floor in the school age classroom. The disinfectant wipes were labeled keep out of reach of children.
During the renewal inspection on 12/8/2023, cracks with sharp edges exposed were seen on the plastic diapering changing table in the bathroom table where young toddlers are changed. Also, the grass in the outdoor play area was too high. This made length of grass too high for children to play safely in.
On 12/14/2022, Staff person #1 and Staff person #2 were observed to be caring for children unsupervised. Staff person # 1 and Staff person #2 have not completed mandated reporter training within the last 60 months. This is evidenced by the previously documented mandated reporter training on file being dated 4/28/2015 for Staff person #1 and 12/3/2017 for Staff person #2.
On 12/14/2022, Facility person #4 was observed cleaning at the facility. Facility person #4 did not have the completed National Sex Offender Registry (NSOR) clearance or clearance request on file on 12/14/2022. See LIS code sheet.
During the Renewal Inspection on 12/14/2022, a small container of Sanis Air Freshener was observed in the bathroom stall of the bathroom near the infant room. This bathroom is used by children in the classroom next to the infant room. The Sanis Air Freshener was labeled keep out of reach of children.
During the Renewal Inspection on 12/14/2022, the following was observed on the outdoor playground: Nails protruding from loose boards at the bottom of the fence on both sides upon entering the playground, a loose board with nails protruding and splinters from cracked wood at the top of the smaller wooden fence, a cracked hole with sharp edges exposed at the top of the metal fence pole and a cracked playhouse with sharp edges exposed.
During the Renewal Inspection on 12/14/2022, the first-aid kit in the van at the facility used to transport children was missing gloves, soap, scissors and tweezers.
During the Renewal Inspection on 12/14/2022, the emergency at the facility did not have accommodations for infants, toddlers, children with disabilities and children with chronic medical conditions. On 12/14/2022, a documented emergency drill had not been conducted at the facility during the previous 12 months.
Staff person #2 has not completed mandated reporter training within the last 60 months. This is evidenced by the previously documented mandated reporter training on file being dated 12/3/2017. See LIS code sheet.
During the Renewal Inspection on 12/14/2022, Staff #1, Staff #3 and Facility person #4 did not have any written, nonfamily references on file. See LIS code sheet.
During the Renewal Inspection on 12/14/2021, a hole in the wall was seen in the girls bathroom of the school age classroom. The hole was the size of the door handle on the inside part of the door.
During the Renewal Inspection on 12/14/2021, the following was observed in the outdoor play area that is currently being used by children at the facility: A plastic slide was cracked at the bottom leaving sharp edges exposed and the wooden fence next to the new wooden fence was cracked at the bottom leaving sharp edges and splinters exposed.
During the Renewal Inspection on 12/14/2021, none of the equipment that requires embedded mounting in the outdoor play area had enough mulch surrounding the fall areas. Nine inches of mulch is required. The mulch only measured five inches on 12/14/2021.
During the Renewal Inspection on 12/14/2021, the most recent health assessment on file for Staff #1 was dated 10/28/2019.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Enforcement actions
Negative sanctions Pennsylvania lists for this center, such as a downgrade to a provisional certificate, refusing to renew or revoking its certificate of compliance, with the status COMPASS shows. “Operation permitted” means the center may keep operating while it appeals; “operation not permitted” means it may not.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Newborn (Under 6 Weeks) | $47.00 | $42.00 |
| Infant (6 Weeks-12 mos.) | $47.00 | $42.00 |
| Young Toddler (13-24 mos.) | $44.00 | $39.00 |
| Older Toddler (25-36 mos.) | $42.00 | $37.00 |
| Preschool (37 mos.- Entering K) | $40.00 | $34.00 |
| Young School-Age (K-3rd gr.) | $35.00 | $27.00 |
| Older School-Age (4th gr.-15 yrs.) | $35.00 | $27.00 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has New Star Child Care Center had any serious violations?
Pennsylvania cited 10 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Apr 2, 2026 (supervision): “Complaint investigation 4/2/26-5/13/26 verified that on 3/31/26 around 3:26 PM the following incident regarding supervision occurred: Staff 1 was standing in Room 4 by the door to Room 3. From where Staff 1 was standing…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about New Star Child Care Center?
Pennsylvania lists 3 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is New Star Child Care Center’s Keystone STARS rating?
STAR 1, effective Nov 8, 2022. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does New Star Child Care Center compare with other daycares in Reading?
It is tied for #51 of 84 centers in Reading by topic-weighted citations per inspection, and has more citations per inspection than 76% of Pennsylvania certified centers with enough inspection history to compare.
When was New Star Child Care Center last inspected?
Apr 2, 2026 (unannounced monitoring). The state cited at least one violation during that visit.
How much does New Star Child Care Center cost?
It reported full-time daily rates of $47.00 for newborn, $47.00 for infant, $44.00 for young toddler, $42.00 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs New Star Child Care Center?
The legal entity on its Pennsylvania certificate is New Star Child Care Center LLC.
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1116 Perry St, Reading · 0.8 mi away · 75 spots More citations than most
Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
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Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.