Personal Touch Early Learning Center
40 E Chelten Ave, Philadelphia, PA 19144 · Philadelphia County
2 core-safety citations in last 12 months
4 complaint investigations found violations
Keystone STAR 4
Personal Touch Early Learning Center is a certified child care center in Philadelphia, PA, with capacity for 201 children. It holds a Keystone STAR 4 rating. Since August 2021, Pennsylvania certification staff have inspected it 14 times and confirmed violations in 4 complaint investigations. The state cited 65 violations, 12 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (18 of 65). 12 citations came in the last 12 months, including 2 on a core-safety topic. Measured by topic-weighted citations per inspection, it is tied for #717 of 1,163 centers in Philadelphia and has more citations per inspection than 55% of Pennsylvania certified centers.
Inspection record
More citations than 55% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. About typical
Tied for #717 of 1,163 centers in Philadelphia
12
Core-safety citations
53
Other citations
14
Inspections
4
Complaint investigations that found violations
65 citations from 18 state visits since Aug 16, 2021 · 12 in the last 12 months · last inspected Jul 8, 2026
Every state visit
Violation found
No violation
Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits
What inspectors cited most
Building & playground safety
18
Records & paperwork
17
Supervision
8
Health & medication
8
Training & qualifications
7
Background checks
3
Food & feeding
2
Emergency preparedness
1
Staff ratios
1
Citations, newest first
Supervised at all times 55 Pa. Code §3270.113(a)
At the time of the inspection, Staff #3 was observed not actively supervising children while in the bathroom. Staff #3 was observed looking at their cell phone.
Center’s plan of correction (implemented, Aug 24, 2026): “The operator will aggressively utilize the phone policy to assure that children are supervised at all times. The operator will stay committed to supervision at all times and will periodically check to assure no staff is on their phone and active with supervision.”
Citation
Jul 8, 2026
Inspection
Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
At the time of the inspection, the carpet in the infant, young toddlers and preschool rooms needed to be cleaned. The baseboards in the Preschool room was disconnected from the wall. The outdoor playground was observed with overgrown weeds and inadequate mulch. Water dripping was observed in the cafeteria from the vent of the HVAC system.
Center’s plan of correction (implemented, Aug 24, 2026): “The operator will assure that all surfaces, floors, walls, play space areas and all other surfaces annotated including the HVAC system will be repaired and remain free of hazard at all times.”
Citation
Jul 8, 2026
Inspection
Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
At the time of the inspection, peeled paint was observed in the infant, young toddlers, preschool rooms and the gym.
Center’s plan of correction (implemented, Aug 24, 2026): “The operator will assure that all peeling paint will be repaired, including the rooms annotated. The operator will periodically check all surfaces to assure no peeling paint on surfaces throughout the facility.”
Citation
Jul 8, 2026
Inspection
Building & playground safety
Lidded waste receptacles 55 Pa. Code §3270.82(i)
At the time of the inspection, the waste receptacle in the infant and toddler rooms were observed without a lid.
Center’s plan of correction (implemented, Aug 24, 2026): “The operator has placed a lid on the waste receptacle described and will assure that all waste receptacles have a lid on as required. The operator will periodically check waste receptacles to assure compliance at all times.”
Citation
Jul 8, 2026
Inspection
Records & paperwork
Parent home/work address, phone 55 Pa. Code §3270.124(b)(3)
At the time of the inspection, the emergency contact of child #3 did not include the address of the enrolling parent.
Center’s plan of correction (implemented, Aug 24, 2026): “The parent for child #3 has annotated parents address on emergency contact form as required. The operator will periodically check all aforementioned form to assure compliance at all times.”
Citation
Jul 8, 2026
Inspection
Records & paperwork
Insurance coverage information 55 Pa. Code §3270.124(b)(6)
At the time of the inspection, the emergency contact of child #2 did not include the policy number for the child under a family policy or Medical Assistance benefits, if applicable.
Center’s plan of correction (implemented, Aug 24, 2026): “The parent of child #2 has annotated medical policy number on emergency contact form as required. The operator will periodically check aforemetioned form to assure medical policy number on all emergemcy contact forms for all children.”
Citation
Jul 8, 2026
Inspection
Records & paperwork
Name/address/phone release person 55 Pa. Code §3270.124(b)(7)
At the time of the inspection, the emergency contact of child #2,3 & 4 did not include the address of the individual designated by the parent to whom the child may be released.
Center’s plan of correction (implemented, Aug 24, 2026): “The parents for child #2, 3 and 4 have annotated the required address to the individuals whom the child may be released to. The operator will make sure that all emergency contact forms are completed in its entirety, including the address to whom the child may be released to.”
Staff assigned to specific children 55 Pa. Code §3270.113(a)(1)
At the time of the inspection, staff person #2 was unable to name child #11-14 in their primary care group.
Center’s plan of correction (implemented, Mar 4, 2026): “The operator will assure that all staff, including staff person #2, know the names of the children in their group and or who they are specifically assigned to. The management team will periodically check to assure compliance.”
Citation
Feb 10, 2026
Complaint investigation
Records & paperwork
Record Retention for One Year 55 Pa. Code §3270.185
At the time of the inspection, the file of child #1 was unavailable. The child's last day at the facility was in September, 2025.
Center’s plan of correction (implemented, Mar 30, 2026): “The operator will assure that any child no longer enrolled at the facility, the file will remain in storage on file for at least one year from the child's last date of services. That date will be annotated on the agreement form withdrawal section. This will be maintained at all times.”
Citation
Feb 10, 2026
Inspection
Training & qualifications
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
At the time of the inspection, the file of staff person #2 did not include a health and safety training and was alone in the infant room at 1:30 PM.
Center’s plan of correction (implemented, Feb 17, 2026): “Provider submitted the staff person's health and safety training certificates.”
Citation
Feb 10, 2026
Inspection
Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)(4)(i)
At the time of the inspection, the file of staff person #1 did not include pediatric cpr & first aid training and was alone in the toddler napping room at 1:44 PM.
Center’s plan of correction (implemented, Mar 4, 2026): “Staff person #1 has completed required pediatric 1st aid and cpr training. The operator will assure that all staff working directly with children have required training on file, including pediatric 1st aid and cpr, as required.”
Citation
Feb 10, 2026
Inspection
Training & qualifications
Comply with CPSL 55 Pa. Code §3270.32(a)
At the time of the inspection, the file of staff person #3 included a mandated reporter training dated 10/10/20.
Center’s plan of correction (implemented, Feb 17, 2026): “Provider submitted the mandated reporter training for staff #3.”
Show 53 older citations
Citation
Jul 14, 2025
Complaint investigation
Food & feeding
Refrigerator 55 Pa. Code §3270.107
At the time of the inspection, the refrigerator in the kitchen was inoperative.
Center’s plan of correction (implemented, Sep 2, 2025): “The operator will purchase a new refrigerator for the kitchen and will assure that it remains operable, clean, used to store foods and have a thermometer in the refrigerator at all times.”
Citation
Jul 14, 2025
Inspection
Building & playground safety
Protective Outlet Covers 5 yrs. or less 55 Pa. Code §3270.65
At the time of the inspection, uncovered electrical outlets were observed in the toddler and preschool rooms. Non-compliance was corrected on site.
Center’s plan of correction (implemented, Jul 14, 2025): “Provider placed covers on the electrical outlets in the toddler and preschool rooms.”
Citation
Jul 14, 2025
Inspection
Building & playground safety
Original container 55 Pa. Code §3270.66(b)
At the time of the inspection, diaper cream in the infant room was found in an accessible location to children. The diaper cream was observed on the changing table. Non-compliance was corrected on site.
Center’s plan of correction (implemented, Jul 14, 2025): “Provider removed the diaper cream from the changing table and placed in an inaccessible location to children.”
Citation
Jul 14, 2025
Inspection
Building & playground safety
Has all items 55 Pa. Code §3270.75(c)
At the time of the inspection, the first aid kit in the older toddler room did not include medical tape. Non-compliance was corrected on site.
Center’s plan of correction (implemented, Jul 14, 2025): “Provider placed medical tape in the first aid kit.”
Citation
Jul 14, 2025
Inspection
Building & playground safety
Clean and good repair 55 Pa. Code §3270.82(g)
At the time of the inspection, the toilet in the children's bathroom did not have a seat and the seat cover was detached from the toilet.
Center’s plan of correction (implemented, Sep 3, 2025): “The operator will repair toilet seat and seat cover. The operator will periodically check all toilets and seat covers to assure all toilets and fixtures are in good repair and free of hazards.”
Citation
Jul 14, 2025
Inspection
Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
At the time of the inspection, the infant and toddler play ground chain link fence had a break in the middle, preventing a continuous, connected structure.
Center’s plan of correction (implemented, Sep 2, 2025): “The operator will repair and or replace the chain fence to assure all outdoor equipment, including any fence, are in good repair and free of hazards.”
Citation
Jul 14, 2025
Inspection
Health & medication
Physical examination/Health assessment, TB test 55 Pa. Code §3270.151(c)(1)/3270.192(3)
At the time of the inspection, the file of staff person #3 did not include a health assessment.
Center’s plan of correction (implemented, Aug 1, 2025): “Staff person #3 will not be allowed to work directly with children until required health assessment is on file. The operator will assure that all staff have a completed health assessment on file prior to services at the facility and working directly with children and or handling food.”
Citation
Jul 14, 2025
Inspection
Records & paperwork
Services proceeded 55 Pa. Code §3270.123(a)(3)
At the time of the inspection, the file of child #1 - #7 did not include the child service report.
Center’s plan of correction (implemented, Aug 1, 2025): “The operator will assure that all service reports are completed as required in accordance to chapter 3270, including children's #1-#7, at all times.”
Citation
Jul 14, 2025
Inspection
Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)
At the time of the inspection, the file of staff person #1 & #2 did not include the annual of 12 clock hours of child care training.
Center’s plan of correction (implemented, Aug 4, 2025): “Staff person #1 and #2 will and or have completed required annual 12 hours child care training. The operator will assure that all staff have completed and current 12 hours child care training on file as required.”
Staff assigned to specific children 55 Pa. Code §3270.113(a)(1)
At the time of the inspection, staff person #1 was unable to name each child in her primary care group.
Center’s plan of correction (implemented, Mar 31, 2025): “The operator/director will periodically check with staff to assure they know the names of the children specifically assigned to their group, including staff person #1.”
Citation
Mar 24, 2025
Inspection
Records & paperwork
Individual Records 55 Pa. Code §3270.191
At the time of the inspection, the file of staff person #1 was inaccessible.
Center’s plan of correction (implemented, Mar 31, 2025): “The operator will make sure that all staff files are immediately accessible for review to ocdel and in accordance to chapter 3270. Staff person #1 no longer employed by the facility/legal entity.”
Citation
Aug 26, 2024
Inspection
Building & playground safety
Inaccessible to children 55 Pa. Code §3270.75(b)
At the time of the inspection the first aid kit in the preschool room (kings and queens) was accessible to the children in care.
Center’s plan of correction (implemented, Sep 18, 2024): “Provider moved the first aid kit in the preschool room (kings and queens) so it was inaccessible to the children in care.”
Citation
Aug 26, 2024
Inspection
Building & playground safety
Building Surfaces/No peeling paint or plaster 55 Pa. Code §3270.76/3270.77(a)
At the time of the inspection in the school aged room with the blue painted walls and the yellow painted baseboards there were several areas of peeling paint. the Larger toddler room with walls painted red had unfinished repair sites (exposed unfinished plaster). The carpeted area in the one year old space was in need of cleaning (pictures available).
Center’s plan of correction (implemented, Sep 18, 2024): “Provider repainted the school aged room. the Larger toddler room with walls painted red was finished. The carpeted area in the one year old space was in need of cleaning.”
Citation
Aug 26, 2024
Inspection
Building & playground safety
Lidded waste receptacles 55 Pa. Code §3270.82(i)
At the time of the inspection several of the bathrooms in the faciity were not equipped with a lidded waste receptacle.
Center’s plan of correction (implemented, Sep 18, 2024): “Provider furnished all of the bathrooms in the facility were not equipped with a lidded waste receptacle.”
Citation
Aug 26, 2024
Inspection
Building & playground safety
Clean, good repair, proper size 55 Pa. Code §3270.104(a)
At the time of the inspection the plastic tree house structure was in need of cleaning, it had a layer of visible dust atop of it.
Center’s plan of correction (implemented, Sep 18, 2024): “Provider had the plastic tree house structure cleaned on the night of the inspection.”
Citation
Aug 26, 2024
Inspection
Health & medication
Clean, age appropriate 55 Pa. Code §3270.106(a)
At the time of the inspection in the younger toddler room the rest equipment was not individualized.
Center’s plan of correction (implemented, Sep 18, 2024): “provider created a chart in the younger toddler room so the rest equipment would be individualized.”
Citation
Aug 26, 2024
Inspection
Food & feeding
Bottles labeled 55 Pa. Code §3270.166(4)
At the time of the inspection in the infant room, not all children's bottles were labeled.
Center’s plan of correction (implemented, Sep 18, 2024): “Provider had all children's bottles labeled in the infant room”
Citation
Aug 26, 2024
Inspection
Records & paperwork
Emergency info/agreement updated 6 mos 55 Pa. Code §3270.181(c)
At the time of the inspection the record of child #1 and child #2 (both having been in care at the facility over 6 months) did not have the required parental written updates.
Center’s plan of correction (implemented, Sep 18, 2024): “Provider updated the record of child #1 and child #2 with the required parental written updates.”
Citation
Aug 26, 2024
Inspection
Records & paperwork
Initial and subsequent health reports 55 Pa. Code §3270.182(1)
At the time of the inspection the record of child #4 did not have a current valid health assessment.
Center’s plan of correction (implemented, Sep 18, 2024): “Provider will update the record of child #4 with a current valid health assessment.”
Citation
Aug 26, 2024
Inspection
Records & paperwork
Consent for emergency medical care required prior to admission/Consent for administration of minor first-aid required prior to admission 55 Pa. Code §3270.182(3)/3270.182(5)
At the time of the inspection the record of child #4 was lacking any of the required consent.
Center’s plan of correction (implemented, Sep 18, 2024): “Provider will update the record of child #4 with the required consent.”
Citation
May 2, 2024
Inspection
Building & playground safety
Unsafe Areas in Outdoor Space/Trash removed grounds once/week 55 Pa. Code §3270.63/3270.67(b)
At the time of the inspection a defunct changing table that was designated as trash was in the large muscle play space, also in the large muscle play space was a large pile of broken sheet rock that was surrounded by play equipment as a barrier; the barrier was not secure.
Center’s plan of correction (implemented, Jun 12, 2024): “The defunct changing table that was designated as trash was removed from the large muscle play space, as was the large pile of broken sheet rock that was surrounded by play equipment as a barrier; the barrier was made secure.”
Citation
May 2, 2024
Inspection
Building & playground safety
Inaccessible to children 55 Pa. Code §3270.75(b)
At the time of the inspection the first aid kit in the large muscle play space was on the bench approximately 3 feet high beside the door to the facility.
Center’s plan of correction (implemented, Jun 12, 2024): “The first aid kit in the large muscle play space was removed from the bench and hung up on a hook beside the door, inaccessible to children.”
Citation
May 2, 2024
Inspection
Records & paperwork
Immediate access 55 Pa. Code §3270.24(a)
At the time of the inspection the director did delay the entrance of the certification representative into the facility.
Center’s plan of correction (implemented, Jun 12, 2024): “Staff did, after some delay, allow certification representative access to the facility and files.”
Citation
May 2, 2024
Inspection
Records & paperwork
Availability of certificate of compliance and applicable regulations 55 Pa. Code §3270.25(a)
At the time of the inspection the current certificate of compliance was not posted in a conspicuous location used by parents.
Center’s plan of correction (implemented, Jun 12, 2024): “Provider will obtain the current certificate of compliance and post it in a conspicuous location used by parents.”
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During the inspection on 2/1/2024 the file record for staff person #3 included a State Police Clearance without the rap sheet and did not include mandated reporter training. Facility Person #3--- may not work in a child care position at the facility.
Center’s plan of correction (implemented, Mar 4, 2024): “Staff persons#3 were removed from providing direct child care at the COB 2/1/24. Staff persons #3 will not provide direct child care at the facility until CPSL requirements are fulfilled.”
Staff assigned to specific children 55 Pa. Code §3270.113(a)(1)
Ongoing non-compliance-During the inspection on 2/1/2024 staff persons# 1 and 2 were observed with 19 children in Little Scholars 4 & 5 classroom. Staff person#1 gave responsibility for 9 children, staff person#2 gave responsibility for 9 children, staff persons #1 and 2 did not know that there was 19 children in the classroom.
Center’s plan of correction (implemented, May 2, 2024): “The operator will assure that all staff, including staff persons #1 and #2, know the number of children in their group and know which children are specifically assigned to them. The legal entity will send in documentation to be approved by OCDEL for counting children.”
Citation
Feb 1, 2024
Inspection
Emergency preparedness
Training regarding plan 55 Pa. Code §3270.27(c)
During the inspection on 2/1/2024 the file record for staff person #4 did not include emergency plan training.
Center’s plan of correction (implemented, Mar 4, 2024): “The operator will assure that all staff, including staff person #4, will have emergency plan training on file as required.”
Citation
Feb 1, 2024
Inspection
Health & medication
2 feet apart 55 Pa. Code §3270.106(f)
Ongoing non-compliance- During the inspection on 2/1/2024 the playpen for child #1 in the Rain Forest classroom did not have at least 2 feet of space on three sides while in use.
Center’s plan of correction (implemented, Feb 1, 2024): “Provider moved the play pen for child#1 to ensure that their rest equipment had at least 2 feet of space on three sides. Provider will meet will all staff to ensure that they know that all rest equipment must have at least 2 feet of space on three sides while in use.”
Citation
Feb 1, 2024
Inspection
Health & medication
12 months prior to service and every 24 months thereafter/Health assessment, TB test 55 Pa. Code §3270.151(a)/3270.192(3)
During the inspection on 2/1/2024 the file for staff person #4 did not include an acceptable health assessment (it did not determine suitability of working in child care, and if the staff person is free from communicable diseases) and the health assessment did not include an initial TB test.
Center’s plan of correction (implemented, Mar 4, 2024): “The operator will assure that all staff, including staff person #4 will have a completed health assessment, including the questions annotated in description and required TB testing and results, prior to services at the facility.”
Citation
Feb 1, 2024
Inspection
Training & qualifications
HS/GED + 2 yrs/Exp, educ., training prior to facility 55 Pa. Code §3270.36(b)(5)/3270.192(2)(ii)
During the inspection on 2/1/2024 the file records for staff person #4 did not include verification of education prior to service at the facility.
Center’s plan of correction (implemented, Mar 4, 2024): “The operator will assure that all staff, including staff person #4, will have verification of education on file as required and prior to services at the facility with children.”
Citation
Feb 1, 2024
Inspection
Records & paperwork
Each child care space 55 Pa. Code §3270.124(c)
Ongoing non-compliance- During the inspection on 2/1/2024 the Little Scholars 3 room did not have emergency contact information present in a child care space for child #2 receiving care in the space. The Little Scholars 4 & 5 did not have the emergency contact information for child #3,4,5, 6 and 7 receiving care in the space.
Center’s plan of correction (implemented, May 2, 2024): “The operator will assure that all classrooms have emergency contact forms in all childcare spaces and for children receiving care in the respective classrooms.”
Citation
Feb 1, 2024
Inspection
Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
During the inspection on 2/1/2024 the file records for staff person#3 did not include two written, non-family references from individuals attesting to the person's suitability to serve as a facility person.
Center’s plan of correction (implemented, Mar 4, 2024): “The operator will assure that all staff, including staff person #3, have the required two non-family references on file prior to services at the facility.”
Toddler and preschool children 55 Pa. Code §3270.55(a)
During the inspection on 1/3/2024 staff person #1 was observed with 22 children alone at approximately 1:30 pm, the youngest child was a preschool age child.
Center’s plan of correction (implemented, Feb 1, 2024): “The operator will assure that staff-child ratios are maintained at all times.”
Inspection status on COMPASS: Non Compliant – Finalized
Staff assigned to specific children 55 Pa. Code §3270.113(a)(1)
During the inspection on 1/3/2024 staff person #1 did not know the name one of their assigned children. Staff person #2 was observed with 12 children alone and only gave the responsibility for 6 children. Staff person #3 was observed with 22 children and only provided the names for 11 children.
Center’s plan of correction (not implemented, Feb 1, 2024): “The operator will assure that supervision is maintained at all times including staff knowing the names and whereabouts of the children they are assigned to or responsible for, at all times. Also, staff completed requested training that was suggested during technical assistance.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation
Jan 3, 2024
Inspection
Health & medication
2 feet apart 55 Pa. Code §3270.106(f)
During the inspection on 1/3/2024 the cots for child # 1, 2 in the Beach Babies classroom, and the cot for child#3 in the Kings & Queens classroom did not have at least 2 feet of space on three sides while in use.
Center’s plan of correction (implemented, Jan 3, 2024): “Staff moved the cots for child #1,2 and 3 to ensure that their rest equipment had at least 2 feet of space on three sides while in use.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation
Jan 3, 2024
Complaint investigation
Records & paperwork
Each child care space 55 Pa. Code §3270.124(c)
During the inspection on 1/3/2024 the Beach Babies and Kings & Queens classroom did not have emergency contact information present in a child care space for all of the children receiving care in the space.
Center’s plan of correction (not implemented, Feb 1, 2024): “The operator has made a master folder-binder for all classrooms with children in care to assure that emergency contact forms are present with children receiving care, in its respective childcare space.”
Inspection status on COMPASS: Non Compliant – Finalized
Supervision on and facility premises 55 Pa. Code §3270.113(a)(2)
During the inspection on 8/28/2023 staff person #1 was observed alone with 7 children and the youngest child was an infant.
Center’s plan of correction (implemented, Oct 27, 2023): “The operator will assure that staff-child ratios are maintained at all times”
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During the inspection on 8/28/2023 the file record for staff person #1 did not include a child abuse clearance and a NSOR. The file record for staff person #3 did not include a completed state police clearance (did not include results). Facility Person #1 and 3--- may not work in a child care position at the facility.
Center’s plan of correction (implemented, Oct 9, 2023): “Staff persons #1 and 3 were removed until all CPSL requirements have been fulfilled. Provider submitted a plan to maintain staff child ratio via email on 8/28/2023.”
Aides supervised all times 55 Pa. Code §3270.37(c)
During the inspection on 8/28/2023 staff person #2 was observed alone with 5 children in the Beach Babies/ young toddlers.
Center’s plan of correction (implemented, Oct 27, 2023): “The operator will assure that all staff qualified as an aide. including staff person #2 will not be working alone and will be supervised by at least an AGS.”
Staff assigned to specific children 55 Pa. Code §3270.113(a)(1)
During the inspection on 8/28/2023 staff person#1 did not know the names of the children in their primary group. Staff persons #1 and 4 were observed providing direct child care in the Kings & Queens/ Older Toddlers classroom with 13 children, they provided responsibility for a total of 10. Staff persons #5 and 6 were observed providing direct child care in the Preschool room with 16 children, staff person# 5 provided 5 children for responsibility and staff person provided 9 children for responsibility.
Center’s plan of correction (implemented, Oct 27, 2023): “The operator will ensure that all staff, including staff persons #1,4,5 and 6 will know the names of children in their respective group. Staff person #1 no longer at daycare facility.”
Citation
Aug 28, 2023
Inspection
Health & medication
12 months prior to service and every 24 months thereafter 55 Pa. Code §3270.151(a)
During the inspection on 8/28/2023 the file for staff persons #1 and 5 did not include an initial health assessment.
Center’s plan of correction (implemented, Oct 9, 2023): “The operator will assure that all staff, including staff person #5 have completed and current health assessment in the file as requested. Staff person #1 no longer employed at facility.”
Citation
Aug 28, 2023
Inspection
Training & qualifications
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
Staff person #1,2 and 6--- has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet)
Center’s plan of correction (implemented, Oct 9, 2023): “Staff person #1, 2 and 6-- will have until 9/12/2023 to complete the required training. Until such time as the required training has been completed, staff person #1, 2 and 6--- must be supervised, when interacting with children, by an AGS who has completed the required training related to this…”
Citation
Aug 28, 2023
Inspection
Training & qualifications
HS/GED + 2 yrs/Transcript, diploma and letters 55 Pa. Code §3270.36(b)(5)/3270.192(2)(iv)
During the inspection on 8/28/2023 the file record for staff person #5 included a high school diploma that was not translated into English.
Center’s plan of correction (implemented, Oct 10, 2023): “The operator will assure that all staff, including staff person #5, have a High School Diploma translated if in a foreign language.”
Citation
Aug 28, 2023
Inspection
Records & paperwork
Each child care space 55 Pa. Code §3270.124(c)
During the inspection on 8/28/2023 the toddler room did not have emergency contact information present in a child care space for all of the children receiving care in the Kings & Queens/Older Toddlers Classroom and the Preschool classroom..
Center’s plan of correction (implemented, Oct 27, 2023): “The operator will assure that required emergency contact forms are in every childcare space, including Kings and Queens room, for all children in care.”
Citation
Aug 9, 2023
Inspection
Building & playground safety
Building Surfaces/No peeling paint or plaster 55 Pa. Code §3270.76/3270.77(a)
During renewal inspection on August 9, 2023, certification representative observed chipped paint on the giraffe display in the hallway, in the indoor play space, the kings and queens room, little scholars 3 and little scholars 5 rooms. Certification representative observed an area of damaged plaster near the back door exit to the outdoor play space, and a hole in the door of the indoor play space.
Center’s plan of correction (implemented, Sep 7, 2023): “Provider will ensure that all areas are free of peeling paint and plaster, including the spaces listed above.”
Citation
Aug 9, 2023
Inspection
Health & medication
Child's hands washed 55 Pa. Code §3270.134(a)
During renewal inspection on August 9, 2023, certification representative observed staff #1 change a child's diaper in the infant room and did not wash the child's hands prior to returning them to the childcare portion of the room.
Center’s plan of correction (implemented, Sep 13, 2023): “Provider will review the handwashing procedures with all staff and provide documentation.”
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
DURING RENEWAL INSPECTION ON OCTOBER 5, 2022, THE RECORDS OF STAFF #1 AND #2 DID NOT CONTAIN OUT OF STATE CLEARANCES AS REQUIRED UNDER THE CPSL. THE RECORD OF STAFF #2 DID NOT INCLUDE THE NATIONAL SEX OFFENDER REGISTRY AS REQUIRED UNDER THE CPSL.
Center’s plan of correction (implemented, Nov 28, 2022): “STAFF PERSONS #1 AND #2 MAY NOT WORK IN A CHILDCARE POSITION UNTIL ALL DOCUMENTS REQUIRED UNDER THE CPSL ARE OBTAINED AND ON FILE AT THE FACILITY.”
Citation
Oct 5, 2022
Inspection
Building & playground safety
110º F or less 55 Pa. Code §3270.69(b)
DURING RENEWAL INSPECTION ON OCTOBER 5, 2022, THE WATER TEMPERATURE IN THE BEACH BABIES ROOM MEASURED AT 134°F.
Center’s plan of correction (implemented, Nov 29, 2022): “The operator has adjusted the water temperature to be under 110°F in all areas accessible to children.”
Citation
Oct 5, 2022
Inspection
Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
DURING RENEWAL INSPECTION ON OCTOBER 5, 2022, CERTIFICATION REPRESENTATIVE OBSERVED A HOLE IN THE WALL OF THE HALLWAY NEAR THE INDOOR PLAYSPACE.
Center’s plan of correction (implemented, Nov 28, 2022): “The operator will assure that all areas are repaired.”
Citation
Oct 5, 2022
Inspection
Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
DURING RENEWAL INSPECTION ON OCTOBER 5, 2022, CERTIFICATION REPRESENTATIVE OBSERVED AREAS OF CHIPPED PAINT IN THE LITTLE SCHOLARS, INFANTS, BEACH BABIES, KINGS AND QUEENS, AND INDOOR PLAY SPACE.
Center’s plan of correction (implemented, Nov 29, 2022): “The operator will ensure that all surfaces are free of chipped paint.”
Citation
Oct 5, 2022
Inspection
Health & medication
12 months prior to service and every 24 months thereafter/Health assessment, TB test 55 Pa. Code §3270.151(a)/3270.192(3)
DURING RENEWAL INSPECTION ON OCTOBER 5, 2022, THE RECORD OF STAFF #2 DID NOT CONTAIN A HEALTH ASSESSMENT.
Center’s plan of correction (implemented, Nov 28, 2022): “Staff #2 will not work at the facility with children or handling food preparation until complete physical is on file as required.”
Citation
Oct 5, 2022
Inspection
Records & paperwork
Transcript, diploma and letters 55 Pa. Code §3270.192(2)(iv)
DURING RENEWAL INSPECTION ON OCTOBER 5, 2022, THE RECORD OF STAFF #2 DID NOT CONTAIN VERIFICATION OF EDUCATION OR EXPERIENCE.
Center’s plan of correction (implemented, Nov 28, 2022): “Staff person #2 will not work at the facility with children without required documentation of education. Verification of experience has been submitted.”
Citation
Oct 5, 2022
Inspection
Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
DURING RENEWAL INSPECTION ON OCTOBER 5, 2022, THE RECORD OF STAFF #2 DID NOT CONTAIN TWO WRITTEN, NONFAMILY REFERENCES.
Center’s plan of correction (implemented, Nov 7, 2022): “Staff #2 has submitted two written, non-family references. The operator will ensure that staff have required non-family references on file as required.”
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Violation found
Feb 10, 2026
Complaint investigation
1 violation cited, listed under Citations.
Violation found
Jul 14, 2025
Complaint investigation
1 violation cited, listed under Citations.
Violation found
Jan 3, 2024
Complaint investigation
2 violations cited, listed under Citations.
Violation found
Aug 28, 2023
Complaint investigation
1 violation cited, listed under Citations.
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Enforcement actions
Provisional Certificate of Compliance for Downgrade
Apr 17, 2024
COMPASS status: Pending Appeal · the center has since been granted a regular certificate
Negative sanctions Pennsylvania lists for this center, such as a downgrade to a provisional certificate, refusing to renew or revoking its certificate of compliance, with the status COMPASS shows. “Operation permitted” means the center may keep operating while it appeals; “operation not permitted” means it may not.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Newborn (Under 6 Weeks) | $81.03 | $60.25 |
| Infant (6 Weeks-12 mos.) | $81.03 | $60.25 |
| Young Toddler (13-24 mos.) | $75.95 | $57.27 |
| Older Toddler (25-36 mos.) | $72.43 | $54.58 |
| Preschool (37 mos.- Entering K) | $65.23 | $50.10 |
| Young School-Age (K-3rd gr.) | $54.75 | $42.56 |
| Older School-Age (4th gr.-15 yrs.) | $54.75 | $42.56 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Capacity
201 children
Certificate status
Regular
Certificate valid through
Sep 4, 2027
Operator
Personal Touch Early Learning Center
Hours
Monday–Friday 6:00 AM–11:59 PM How Pennsylvania centers’ hours compare
Phone
(215) 844-8543
State certificate #
CER-00260087
Common questions
Has Personal Touch Early Learning Center had any serious violations?
Pennsylvania cited 12 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Jul 8, 2026 (supervision): “At the time of the inspection, Staff #3 was observed not actively supervising children while in the bathroom. Staff #3 was observed looking at their cell phone.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Personal Touch Early Learning Center?
Pennsylvania lists 4 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Personal Touch Early Learning Center’s Keystone STARS rating?
STAR 4, effective Dec 5, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Personal Touch Early Learning Center compare with other daycares in Philadelphia?
It is tied for #717 of 1,163 centers in Philadelphia by topic-weighted citations per inspection, and has more citations per inspection than 55% of Pennsylvania certified centers with enough inspection history to compare.
When was Personal Touch Early Learning Center last inspected?
Jul 8, 2026 (renewal). The state cited at least one violation during that visit.
How much does Personal Touch Early Learning Center cost?
It reported full-time daily rates of $81.03 for newborn, $81.03 for infant, $75.95 for young toddler, $72.43 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs Personal Touch Early Learning Center?
The legal entity on its Pennsylvania certificate is Personal Touch Early Learning Center.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.
Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.