Daycare Record Child care inspection records

Primrose School of Concordville

20 Lacrue Ave, Glen Mills, PA 19342 · Delaware County
3 core-safety citations in last 12 months 5 complaint investigations found violations Keystone STAR 1

Primrose School of Concordville is a certified child care center in Glen Mills, PA, with capacity for 221 children. It holds a Keystone STAR 1 rating. Since August 2021, Pennsylvania certification staff have inspected it 7 times and confirmed violations in 5 complaint investigations. The state cited 30 violations, 11 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). 8 citations came in the last 12 months, including 3 on a core-safety topic. Measured by topic-weighted citations per inspection, it is #7 of 8 centers in Glen Mills and has more citations per inspection than 57% of Pennsylvania certified centers.

Inspection record

More citations than 57% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. About typical
#7 of 8 centers in Glen Mills
11 Core-safety citations
19 Other citations
7 Inspections
5 Complaint investigations that found violations
30 citations from 13 state visits since Aug 16, 2021 · 8 in the last 12 months · last inspected Aug 11, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Aug 11, 2026 · Inspection · citation found Jul 30, 2026 · Report/investigation · citation found Jul 21, 2026 · Report/investigation · citation found Feb 24, 2026 · Inspection · citation found Oct 9, 2025 · Report/investigation · citation found Sep 12, 2025 · Report/investigation · citation found Jun 2, 2025 · Report/investigation · citation found Jun 2, 2025 · Inspection · citation found Feb 21, 2025 · Inspection · citation found May 1, 2024 · Inspection · citation found Apr 14, 2023 · Report/investigation · citation found Mar 27, 2023 · Inspection · citation found Mar 9, 2022 · Inspection · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Training & qualifications 6
Caregiver conduct 6
Building & playground safety 4
Health & medication 4
Records & paperwork 3
Emergency preparedness 2
Background checks 2
Staff ratios 1
Supervision 1
Sleep safety 1

Citations, newest first

Citation Aug 11, 2026 Inspection Training & qualifications
Comply with CPSL 55 Pa. Code §3270.32(a)
On 08/11/26, during an unannounced visit, staff #1 stated that they had concerns regarding another staff member slamming a child into a chair. Staff #1 stated that they did not call Childline and report the incident. Staff #1 has completed mandated reporter training and is legally required to report any instance of alleged child abuse to Childline.
Center’s plan of correction (accepted, Sep 18, 2026): “The mandated reporter training, as well as health and safety policies, were reviewed at our teacher in-service day and will be continue to be addressed at monthly staff meetings.”
Inspection status on COMPASS: Needs Verification
Core safety Jul 30, 2026 Complaint investigation Staff ratios
Similar Age Level 55 Pa. Code §3270.51
On 08/11/26, staff #1 confirmed that they had left their classroom out of ratio on 08/10/26 so they use the restroom. They left their co-teacher with 7 children ages 7 children ages 21-24 months.
Center’s plan of correction (submitted, Aug 18, 2026): “The staff member was taught to use the intercom system to call for a bathroom break. All staff were reminded of ratios and expectations, as well as how to call for a bathroom break.”
Inspection status on COMPASS: Needs Verification
Core safety Jul 21, 2026 Self-reported violation Caregiver conduct
No physical punishment 55 Pa. Code §3270.113(b)
On 07/21/26, during an interview, it was confirmed to the certification representative that staff member #1 picked up child #1 because they were "having a tantrum".
Center’s plan of correction (implemented, Aug 18, 2026): “Staff member was terminated immediately. All other staff were scheduled training on child discipline policies and staff supervision.”
Core safety Jul 21, 2026 Self-reported violation Caregiver conduct
No harsh language 55 Pa. Code §3270.113(d)
On 07/21/26, during an interview, it was confirmed to the certification representative that staff person #1 yelled in the face of child #1.
Center’s plan of correction (implemented, Aug 18, 2026): “Staff member was immediately terminated. All other staff were assigned child discipline and positive guidance trainings.”
Citation Feb 24, 2026 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
On 02/24/26, during the renewal inspection, in classroom #11 bleach and Lysol were kept in the cabinet under the small sink, unlocked, accessible to children and the spray bottle containing bleach water in classroom #7 was kept in the unlocked cabinet under the changing table, accessible to children.
Center’s plan of correction (implemented, Mar 26, 2026): “Relocate cleaning supplies to shelf that is high up and out of reach of children.”
Citation Feb 24, 2026 Inspection Building & playground safety
Inaccessible to children 55 Pa. Code §3270.75(b)
On 02/24/26, during the renewal inspection, the first aid kits in classrooms #7, 8 and 10 were kept on low hooks accessible to children.
Center’s plan of correction (implemented, Mar 26, 2026): “Hang bags on hooks out of child's reach.”
Citation Feb 24, 2026 Inspection Building & playground safety
Has all items 55 Pa. Code §3270.75(c)
On 02/24/26, during the renewal inspection, the 1st aid kit in classroom #3 did not contain gauze, the 1st aid kit in classroom #5 did not contain tweezers, and the 1st aid kit in classroom #10 did not contain scissors.
Center’s plan of correction (implemented, Mar 26, 2026): “Add tweezers, gauze, and scissors.”
Citation Feb 24, 2026 Inspection Building & playground safety
Handwashing signs 55 Pa. Code §3270.82(h)
On 02/24/26, during the renewal inspection, the toilets in classroom #10 and the toilets in classroom #7 did not contain signs which stated that a facility person and an able child shall wash their hands after toileting and before eating.
Center’s plan of correction (implemented, Mar 26, 2026): “Post handwashing signs in bathrooms.”
Core safety Oct 9, 2025 Complaint investigation Caregiver conduct
No ridicule or threaten harm 55 Pa. Code §3270.113(c)
On 10/07/25, a video of staff person #1 threatening to harm a child, was captured. On 10/17/25, during an interview, staff person #1 admitted to threatening to harm a child by saying "I am going to sit on you."
Center’s plan of correction (implemented, Nov 21, 2025): “Staff member was removed from the classroom. The child's parents and licensing agency were notified. A written report document of the incident was completed and filed. The staff member was issued a counseling report and then terminated.”
Citation Sep 12, 2025 Complaint investigation Health & medication
2 hour diaper check 55 Pa. Code §3270.135(e)
On 09/15/25, during the complaint investigation, the Procare reports that on 09/04/25 the diaper of child #1 was checked and changed at 9:03AM, 12:15AM, 2:50PM. On 09/04/25 the Procare reports that the diaper of child #1 was changed at 9:17AM and 12:00PM.
Center’s plan of correction (implemented, Sep 24, 2025): “All staff in diaper changing rooms received refresher training on proper diapering procedures including the required two hours minimum change schedule. A diaper changing log is posted in a diaper changing area in relevant classrooms.”
Show 20 older citations
Core safety Jun 2, 2025 Complaint investigation Caregiver conduct
No physical punishment 55 Pa. Code §3270.113(b)
On 06/02/25, during the complaint investigation, it was confirmed that after lunchtime, Child #1 was crying because they wanted their cup. Staff person #1 picked Child #1 up by their right arm in order to move child to their cot because child was upset and unwilling to walk to their cot after being directed verbally.
Center’s plan of correction (implemented, Jul 23, 2025): “Staff person #1 was removed from direct care, received a formal written counseling report and then was terminated. Other staff in the classroom received immediate coaching and retraining on proper lifting and handling techniques in accordance with our policy and licensing requirements.”
Core safety Jun 2, 2025 Complaint investigation Caregiver conduct
No ridicule or threaten harm 55 Pa. Code §3270.113(c)
On 06/02/25, during the complaint investigation, it was discovered that staff person #1 was squirting children in the face with a squirt bottle while children were toileting to make them go to the bathroom and to get them used to "feeling wet".
Center’s plan of correction (implemented, Jul 23, 2025): “Staff person #1 received a formal written warning and was terminated. Full staff training to reinforce expectations regarding toileting support, positive behavior guidance and professional conduct.”
Core safety Jun 2, 2025 Inspection Supervision
Staff assigned to specific children 55 Pa. Code §3270.113(a)(1)
During the unannounced inspection on 06/02/25, the staff in classroom D3/pre-k, early pre-school, PPB, preschool 2, preschool 1, toddler 2 and pre-k 2, did not know the names and whereabouts of the specific children assigned to them for supervision. When asked staff had difficulty identifying their specific group of children assigned tot hem for supervision. The staff people in the toddler 2 and pre-k 2 classrooms stated that they were not assigned responsibility for the supervision of specific children.
Center’s plan of correction (implemented, Jul 7, 2025): “Management reinforced our staff assignment procedures to ensure all staff members clearly understand their designated groups before and during shifts. A supervision roster for each classroom is posed in common areas in the classroom and in the management office for reference.”
Core safety Jun 2, 2025 Inspection Sleep safety
Infant sleep position 55 Pa. Code §3270.119
On 06/02/25, during the unannounced monitoring, child #1 in infant room 1 was observed to be sleeping in a bouncer at 10:45am. It was reported that the child had been asleep in the bouncer since 10:12.
Center’s plan of correction (implemented, Jul 7, 2025): “Staff were immediately retrained on safe sleep practices emphasizing the importance of placing children to sleep on their backs on flat, firm surfaces. Our center's sleep policy was reinforced, emphasizing compliance with licensing and national safe sleep guidelines.”
Citation Feb 21, 2025 Inspection Emergency preparedness
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
At the time of the inspection, the facility did not have the Continuity of Operations
Center’s plan of correction (implemented, Mar 17, 2025): “The facility will create the Continuity of Operations and keep it on file.”
Citation Feb 21, 2025 Inspection Training & qualifications
Comply with CPSL 55 Pa. Code §3270.32(a)
At the time of the inspection, Staff 2 did not have proof Mandated Reporter training certificate and was past their 90 days.
Center’s plan of correction (implemented, Mar 17, 2025): “Staff 2 will take the Mandated Reporter Training and have proof on file. Staff 2 will be supervised when working in a child care position.”
Citation Feb 21, 2025 Inspection Records & paperwork
Emergency master file updated 55 Pa. Code §3270.181(e)
At the time of the inspection, Child 1's emergency contact form in Room 9 was not the current one.
Center’s plan of correction (implemented, Mar 17, 2025): “Child 1's emergency contact will be updated in the classroom every time it is updated.”
Citation Feb 21, 2025 Inspection Records & paperwork
Exp, educ., training prior to facility 55 Pa. Code §3270.192(2)(ii)
At the time of the inspection, Staff 1 and Staff 2 did not have proof of experience.
Center’s plan of correction (implemented, Mar 17, 2025): “Staff 1 and Staff 2 will have proof of experience on file at all times.”
Citation Feb 21, 2025 Inspection Training & qualifications
Health and Safety Training - Pediatric First Aid and CPR 55 Pa. Code §3270.31(f)(10)
At the time of the inspection, Staff 2 did not have proof of a current CPR training certificate and was past their 90 days.
Center’s plan of correction (implemented, Mar 12, 2025): “Staff 2 will complete the CPR training and have proof in their file. Staff 2 will be supervised until training is complete.”
Citation May 1, 2024 Inspection Health & medication
Mantoux TB 55 Pa. Code §3270.151(c)(2)
At the time of the inspection, Staff 3 did not have the results of the TB test on file.
Center’s plan of correction (implemented, May 13, 2024): “Staff 3 had the TB test done and will have it read and the results will be kept on file moving forward.”
Citation May 1, 2024 Inspection Training & qualifications
Comply with CPSL 55 Pa. Code §3270.32(a)
AT the time of the inspection, staff 4 did not have proof of completing the Mandated Reporter training with in the 90 days of their start date (see LIS code sheet).
Center’s plan of correction (implemented, May 16, 2024): “Staff 4 will have until 5/25/24 to complete the mandated reporter training. Until such time as the required training has been completed, staff 4 must be supervised, when interacting with children, by an AGS or GS who has completed the require training related to this citation. If there are no staff…”
Citation May 1, 2024 Inspection Training & qualifications
Health and Safety Training - Pediatric First Aid and CPR 55 Pa. Code §3270.31(f)(10)
At the time of the inspection, Staff 1 and 2 did not have proof of Pediatric CPR and First Aide on file and was past 90 days from hire.
Center’s plan of correction (implemented, May 22, 2024): “Staff 1 and 2 will take the required Pediatric CPR and First Aide training and have proof of file.”
Core safety Apr 14, 2023 Complaint investigation Caregiver conduct
No physical punishment 55 Pa. Code §3270.113(b)
On 03/30/23, A facility child hit staff member #1 on the arm, and staff member #1 hit the child back on child's arm. Staff member #1 also squeezed a facility child's cheeks because the child was hitting child's arm on the table while awaiting breakfast.
Center’s plan of correction (implemented, May 9, 2023): “Staff member was removed from the classroom. Statements were taken from other staff members assigned to the classroom. Parents of the two children were called by the school director, and the staff member was terminated as an employee.”
Citation Mar 27, 2023 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(5)
During the renewal inspection on 03/27/23, Certification Representative reviewed the emergency plan and found that the plan did not provider for accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.
Center’s plan of correction (implemented, May 10, 2023): “The emergency plan was updated to include accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.”
Core safety Mar 9, 2022 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
Staff person #2 does not have a State Police clearance on file. Staff person #4 does not have out of state clearances on file. Staff person #5 does not have a NSOR clearance on file. Staff person #6 does not have a DHS FBI clearance on file.
Center’s plan of correction (implemented, May 4, 2022): “Facility Persons # 2, 4, 5, & 6 were told to obtain needed documents and will not work in a child care position at the facility until all clearances are on file.”
Core safety Mar 9, 2022 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
Staff person #1 does not have a FBI clearance on file.
Center’s plan of correction (implemented, Apr 14, 2022): “Facility Person # 1 will not work in a child care position at the facility. Staff person #1 has requested a duplicate clearance be mailed to them.”
Citation Mar 9, 2022 Inspection Health & medication
12 months prior to service and every 24 months thereafter/Health assessment, TB test 55 Pa. Code §3270.151(a)/3270.192(3)
Staff person #4 does not have a physical on file.
Center’s plan of correction (implemented, Apr 22, 2022): “Staff person #4 was told to obtain a physical and will not return to a child care position until it is on file.”
Citation Mar 9, 2022 Inspection Health & medication
Mantoux TB/Health assessment, TB test 55 Pa. Code §3270.151(c)(2)/3270.192(3)
Staff person #3 does not have a TB test on file.
Center’s plan of correction (implemented, Apr 27, 2022): “Staff person #3 will obtain a TB test and not return to a child care position until it is obtained.”
Citation Mar 9, 2022 Inspection Training & qualifications
Each staff person meets quals/Exp, educ., training prior to facility 55 Pa. Code §3270.33(a)/3270.192(2)(ii)
Staff person #5 has no documentation of education in their record and their staff qualification level cannot be determined.
Center’s plan of correction (implemented, Apr 22, 2022): “Staff person #5 told to provide education verification and will not work in a child care position until it is provided.”
Citation Mar 9, 2022 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
Staff person #6 does not have two references on file.
Center’s plan of correction (implemented, Apr 19, 2022): “Staff person #6 will obtain 2 references.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Jul 30, 2026 Complaint investigation
1 violation cited, listed under Citations.
Violation found Jul 21, 2026 Self-reported violation
2 violations cited, listed under Citations.
Violation found Oct 9, 2025 Complaint investigation
1 violation cited, listed under Citations.
Violation found Sep 12, 2025 Complaint investigation
1 violation cited, listed under Citations.
Violation found Jun 2, 2025 Complaint investigation
2 violations cited, listed under Citations.
Violation found Apr 14, 2023 Complaint investigation
1 violation cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

About this center

Capacity 221 children
Certificate status Regular
Certificate valid through Mar 25, 2027
Keystone STARS STAR 1
since Jul 31, 2020 · what STARS means
Operator Ske3 INC
Phone —
State certificate # CER-00255373
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Primrose School of Concordville had any serious violations?

Pennsylvania cited 11 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Jul 30, 2026 (staff ratios): “On 08/11/26, staff #1 confirmed that they had left their classroom out of ratio on 08/10/26 so they use the restroom. They left their co-teacher with 7 children ages 7 children ages 21-24 months.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Primrose School of Concordville?

Pennsylvania lists 5 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Primrose School of Concordville’s Keystone STARS rating?

STAR 1, effective Jul 31, 2020. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Primrose School of Concordville compare with other daycares in Glen Mills?

It is #7 of 8 centers in Glen Mills by topic-weighted citations per inspection, and has more citations per inspection than 57% of Pennsylvania certified centers with enough inspection history to compare.

When was Primrose School of Concordville last inspected?

Aug 11, 2026 (unannounced monitoring). The state cited at least one violation during that visit.

Who runs Primrose School of Concordville?

The legal entity on its Pennsylvania certificate is Ske3 INC.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.