Providence Family Support CTR Childrens Program
Providence Family Support CTR Childrens Program is a certified child care center in Pittsburgh, PA, with capacity for 163 children. It holds a Keystone STAR 4 rating. Since August 2021, Pennsylvania certification staff have inspected it 5 times and confirmed violations in 1 complaint investigation. The state cited 56 violations, 4 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (15 of 56). None of them came in the last 12 months. Measured by topic-weighted citations per inspection, it is tied for #181 of 251 centers in Pittsburgh and has more citations per inspection than 92% of Pennsylvania certified centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
The PA State Police clearance for Staff #1 lacked the dissemination date, making it invalid. Staff #1 may not work in a childcare position at the facility.
The facility's emergency plan and emergency plan parent letter lacked a method for facility persons to contact parents when an emergency arises.
The facility's emergency plan and emergency plan parent letter lacked a method for facility persons to contact parents once the emergency has ended and instruction on how to safely reunite with their children.
Various toxics labeled "keep out of the reach of children" were observed in an unlocked/open hallway closet and accessible to children.
A trash receptacle containing tissues with human secretions was observed without a lid in Room 212.
A missing ceiling tile was observed in Room 209. A broken floor tile was observed in the upstairs girl's bathroom. A gooey substance was observed behind the toilet in the upstairs boy's bathroom. Broken playground surfacing was observed on the walkway to the toddler playground. A cracked white plastic handrail was observed along the walkway to the toddler playground.
Torn vinyl was observed on a bench cushion in Room 224.
Large blue foam blocks were observed to contain peeling foam in the gym and accessible to children still placing objects in their mouths.
The two most recent health assessments on file for Child #2, a young toddler at the time, are dated 5/8/24 and 12/16/24, more than 6 months apart. The two most recent health assessments on file for Child #6, a young toddler, are dated 3/31/25 and 10/7/25, more than 6 months apart.
The immunization record on file for Child #1, who is 16 months old, includes 3 of 4 pneumococcal vaccines recommended for a child this age by the ACIP. Child #1 must be dismissed from care by close of business on 10/15/25 and may only return to care when immunization record is updated or when a parent provides a written, signed exemption letter.
Show 46 older citations
The facility's emergency plan parent letter lacked accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.
The facility's fire detection log documented dates 10/2/24-11/11/24, more than 30 days apart.
The two most recent fire safety trainings on file for Staff #1 are dated 9/29/24 and 10/8/25, more than 12 months apart.
The file for Staff #1 and Staff #2 lacked a written evaluation.
The emergency contact form for Child #5 lacked the enrolling parent's work address.
The emergency contact form for Child #4 contained incomplete addresses for 2 release persons.
The two most recent agreement form reviews for Child #3 are dated 12/10/24 and 9/2/25, more than 6 months apart.
In Classroom 212, where older toddlers were receiving care, 4 magic eraser sponges were in a drawer under the microwave, the sand/water table contained foam blocks (a few with teeth marks) and on a shelf, crayons and markers with the caps, which were less than an inch in diameter, were all accessible to children still placing objects in their mouths.
The health assessment if child #2, identified as a preschool age child (see LIS code sheet), contained a health assessment dated 2/22/2023 and an updated health assessment dated 3/14/2024, exceeding 12 months.
The health assessment of staff #3 was not clear if a physical examination was conducted as looked as if both the "yes" and "no" boxes were marked on the health assessment form.
The health assessment of staff #3 did not include information that the staff person was suitable to provide childcare.
Documentation of the last fire drill conducted was dated 8/29/2024, more than 60 days prior to the date of the inspection.
The evacuation time was not listed on the fire drill log for the fire drill conducted on 8/29/2024.
The file of facility person #4, who has been volunteering at the facility for more than a year (see coded LIS sheet), did not contain documentation of fire safety training.
The Ounce Assessments to provide information to the family about the child's growth and development were dated 11/2023 and 10/2024, more than 6 months apart for child #1.
The file of staff #1, with an annual training year of 12/2022 to 12/2023, contained 11.5 hours of training lacking .5 hours. Staff #1 is now in compliance with an additional 1 hour of training taken on 4/8/2024. The file of staff #2, with an annual training year of 12/2022 to 12/2023, contained 6.5 hour of training lacking 5.5 hours. Staff #2 is now in compliance with an additional 4 hours taken on 1/19/2024 and 5 hours taken on 6/18/2024.
It was self-reported by the facility and confirmed thru investigation that Child #1, who has a known allergy, was inadvertently given a cupcake containing the known allergen during a classroom celebration. Child #1 had a bite or two of the cupcake before staff realized it contained the known allergen. Child #1 experienced an allergic reaction due to the ingestion of the known allergen that required the injection of an EPIPEN.
The file of facility person #1 contained a disclosure statement which did not contain a witness signature. The file of facility person #4 contained a PA state police which expired 9/18/2023 and documentation of a PA state police clearance "pending" results dated 1/5/2023.
The immunization record of child #2 did not contain documentation of a current influenza vaccination as recommended by the ACIP or documentation of an acceptable exemption.
Documentation of fire safety training for facility person #3 was dated 4/18/2022 and updated on 5/2/2023 exceeding 12 months.
The annual evaluations of facility person #2 were dated 10/22/2020 and 1/30/2023, which exceeded 12 months.
The financial agreement of child #1 did not contain the arrival and departure times of the child.
Staff person #2 and 3 were observed to be caring for children unsupervised. Staff person #2 and 3 had not completed the following pre-service training required prior to caring for children unsupervised: Health and Safety Topics were completed prior to 9/30/2016.
Adult scissors, which could cause laceration or puncture injury, were accessible to children in the craft box in Room 209 and in an unlocked drawer in the teacher's desk and unlocked cabinet in Room 224.
An electrical outlet accessible to children under the age of 5, did not have a protective cover in Room 117.
The 2 bottom windows to the hallway from Room 201, an infant room, did not contain visual strips.
A red Lego baseplate had a broken corner exposing rough edges in Room 224.
Foam peg boards in Room 116 (young and older toddler classroom) were accessible to children still placing objects in their mouths which was evidenced by teeth marks.
The health assessment of facility person #5 does not include an examination for communicable diseases and the results of that examination.
Staff person #2, 3 and 4 had not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): Health and Safety Topics were taken before 9/30/2016
Staff person #1 completed the health and safety topics more than the 180 days from 12/19/2020 (dated 4/27/2022) based on their start date (see LIS code sheet).
The most current written staff evaluation by the director for staff #1 was dated 7/2020 and #7 was dated 10/2020, which was more than 12 months ago and the evaluations of staff #2, 3, 4 and 6 exceeded 12 months being competed in 10/2020 and 1/2022.
The financial agreement of child #1 did not contain their admission date.
The emergency contact form of child #1 did not contain the telephone of the child's physician or source of medical care.
The emergency contact form information of child #1 did not contain the addresses and telephone numbers of 2 release persons listed.
The file of staff person #3, hired prior to 12/19/2020 (see coded LIS sheet), contained 7.5 training hours between 12/19/2020 and 12/19/2021 and 4 additional hours dated 2/10/2022. The file of staff person #4, hired prior to 12/19/2020 (see coded LIS sheet), contained 9.5 training hours between 12/19/2020 and 12/19/2021 and 4 additional hours dated 1/11/2022. The file of staff person #6 hired prior to 12/19/2020 (see coded LIS sheet), contained 5 training hours between 12/19/2020 and 12/19/2021 and 4 additional hours dated 1/3/2022, 2 hours dated 1/5/2022 and 1 hour dated 1/6/2022.
An injury report was not provided to the parent of child #1 on 4/22/2022, the day the child fell, and was injured at the facility.
The files for Staff #4 and Staff #5 existing volunteers whom were on leave from 3/13/20 - 7/26/21, contained documentation of NSOR clearances dated 7/29/21.The file for Staff #6, an existing facility person, contained documentation of NSOR clearance dated 7/2/20.
The file for Staff #3 contained documentation of consecutive emergency plan training conducted more than 12 months apart.
Toxic paint and hand sanitizer were observed to be accessible to children on a table in Room B-9.
The upstairs boys' bathroom was observed to lack a lidded waste receptacle.
The file for Staff #1 contained documentation of consecutive health assessments dated more than 24 months apart.
The observed posted menu contained menu items for the current week, yet lacked a menu for 1 week in advance.
Proof of purchase for the interconnected fire detection system was unavailable at the time of inspection.
The file for Staff #1 contained documentation of consecutive staff evaluations completed more than 12 months apart. The files for Staff #2 and #3 contained most recent staff evaluations dated more than 12 months ago.
The file for Child #1 contained an emergency contact form which lacked the telephone number of the child's medical provider.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Newborn (Under 6 Weeks) | $70.00 | — |
| Infant (6 Weeks-12 mos.) | $70.00 | — |
| Young Toddler (13-24 mos.) | $70.00 | — |
| Older Toddler (25-36 mos.) | $68.00 | — |
| Preschool (37 mos.- Entering K) | $64.00 | $51.00 |
| Young School-Age (K-3rd gr.) | $61.00 | — |
| Older School-Age (4th gr.-15 yrs.) | $61.00 | — |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has Providence Family Support CTR Childrens Program had any serious violations?
Pennsylvania cited 4 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Oct 15, 2025 (background checks): “The PA State Police clearance for Staff #1 lacked the dissemination date, making it invalid. Staff #1 may not work in a childcare position at the facility.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Providence Family Support CTR Childrens Program?
Pennsylvania lists 1 complaint investigation since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Providence Family Support CTR Childrens Program’s Keystone STARS rating?
STAR 4, effective Nov 17, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Providence Family Support CTR Childrens Program compare with other daycares in Pittsburgh?
It is tied for #181 of 251 centers in Pittsburgh by topic-weighted citations per inspection, and has more citations per inspection than 92% of Pennsylvania certified centers with enough inspection history to compare.
When was Providence Family Support CTR Childrens Program last inspected?
Oct 15, 2025 (renewal). The state cited at least one violation during that visit.
How much does Providence Family Support CTR Childrens Program cost?
It reported full-time daily rates of $70.00 for newborn, $70.00 for infant, $70.00 for young toddler, $68.00 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs Providence Family Support CTR Childrens Program?
The legal entity on its Pennsylvania certificate is Providence Connections INC.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
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