Daycare Record Child care inspection records

Right Steps of Rittenhouse Square

1531 Locust St # 35, Philadelphia, PA 19102 · Philadelphia County
3 complaint investigations found violations Keystone STAR 4

Right Steps of Rittenhouse Square is a certified child care center in Philadelphia, PA, with capacity for 105 children. It holds a Keystone STAR 4 rating. Since August 2021, Pennsylvania certification staff have inspected it 6 times and confirmed violations in 3 complaint investigations. The state cited 19 violations, 4 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (5 of 19). 5 citations came in the last 12 months. Measured by topic-weighted citations per inspection, it is tied for #518 of 1,163 centers in Philadelphia and has fewer citations per inspection than 58% of Pennsylvania certified centers.

Inspection record

Fewer citations than 58% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. About typical
Tied for #518 of 1,163 centers in Philadelphia
4 Core-safety citations
15 Other citations
6 Inspections
3 Complaint investigations that found violations
19 citations from 9 state visits since Aug 16, 2021 · 5 in the last 12 months · last inspected May 14, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) May 14, 2026 · Inspection · citation found Feb 4, 2026 · Inspection · no citation Jun 11, 2025 · Report/investigation · citation found May 21, 2025 · Inspection · citation found Feb 13, 2025 · Report/investigation · citation found May 16, 2024 · Inspection · citation found May 23, 2023 · Inspection · citation found Jul 8, 2022 · Inspection · citation found Mar 31, 2022 · Report/investigation · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Building & playground safety 5
Health & medication 3
Records & paperwork 3
Staff ratios 2
Training & qualifications 2
Transportation 1
Food & feeding 1
Caregiver conduct 1
Background checks 1

Citations, newest first

Citation May 14, 2026 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
During the renewal inspection on 5/14/26, there was excess dirt and grime accumulated in the area behind the bathroom door in the Forest Room.
Center’s plan of correction (implemented, Jun 3, 2026): “The center floors walls and hard surface will be wipes and mopped down daily and kept clean at all times”
Citation May 14, 2026 Inspection Building & playground safety
Stairs, exits, etc. unobstructed 55 Pa. Code §3270.91(a)
During the renewal inspection on 5/14/26, there was a piece of furniture obstructing the rear exit on the 3rd floor near the Rain Forest Room.
Center’s plan of correction (implemented, Jun 3, 2026): “All emergency exits including stairways hallways and exits from the doors will have no clutter or any items in the pathways at any time”
Citation May 14, 2026 Inspection Health & medication
Child's hands washed 55 Pa. Code §3270.134(a)
During the renewal inspection on 5/14/26, in the Rain Forest Room, staff person #1 did not ensure that child #2 washed their hands after toileting.
Center’s plan of correction (implemented, Jun 3, 2026): “There will be reminders to wash hands after toileting, meals, outside, blowing nose or any other times to wash hands.”
Citation May 14, 2026 Inspection Transportation
Safe routes posted 55 Pa. Code §3270.171(c)
During the renewal inspection on 5/14/26, the provider did not have Pick-up and Drop-off procedures describing the safe routes with sufficient detail.
Center’s plan of correction (implemented, Jun 3, 2026): “Director completed a new drop off pick up procedure for Right Steps.”
Citation May 14, 2026 Inspection Records & paperwork
Insurance coverage information 55 Pa. Code §3270.124(b)(6)
During the renewal inspection on 5/14/26, child #1 that was receiving care in the Forest Room, had emergency contact information in that space that was missing an insurance policy number.
Center’s plan of correction (implemented, Jun 3, 2026): “To complete every line on the emergency contact before submitting to the teachers”
Citation Jun 11, 2025 Complaint investigation Records & paperwork
No information disclosed 55 Pa. Code §3270.183(b)
During the complaint investigation on 6/11/25, it was confirmed through an interview with the director that a dismissal letter for a parent was sent out as a general email to the parents. The dismissal letter is considered a confidential part of the file record for child #1.
Center’s plan of correction (implemented, Jul 10, 2025): “The letter was removed from tadpoles within seconds of sending out to the 6 families. Parents/family members are unable to click on the message as it was deleted from the account and comes up blank when you do hit the link on tadpoles. Director sent out a letter to disregard last message as it was…”
Citation May 21, 2025 Inspection Food & feeding
Bottles labeled 55 Pa. Code §3270.166(4)
During the renewal inspection on 5/21/25, there were unlabeled bottles in the Garden Room and in the Ocean Room.
Center’s plan of correction (implemented, May 21, 2025): “The director wrote the child's name on the bottle from the Garden room and the Ocean Room with a permanent marker.”
Core safety Feb 13, 2025 Complaint investigation Caregiver conduct
No physical punishment 55 Pa. Code §3270.113(b)
During the complaint investigation on 2/3/25, it was determined that the staff person #1 grabbed the arm of child #1 as she dropped to the ground in protest of going to the playroom. The child had fingernail scratches on her arm as a result.
Center’s plan of correction (implemented, Mar 20, 2025): “Staff 1 will complete 8 hours of training from PA Keys as well as Better Kid Care on the topics of Discipline, caring for a child with behavior issues, and supervision. This task will be completed by 2/27/2025 Staff 1 will attend an 8 hour training on 2/17/2025 with the rest of the staff conducted…”
Citation May 16, 2024 Inspection Building & playground safety
Protective Outlet Covers 5 yrs. or less 55 Pa. Code §3270.65
During the renewal inspection on 5/16/24, there was an unused electrical outlet in the Indoor Play space on the right wall after entering, that did not have a protective electrical cover.
Center’s plan of correction (implemented, May 16, 2024): “On 5/16/2024 Director covered the electrical outlet with the outlet cover and added this task to the janitor to check all the outlets to make sure covers are on daily in the am and pm.”
Citation May 16, 2024 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
During the renewal inspection on 5/16/24: 1. There were multiple exposed screws and nails on the Bamboo display in the Indoor Play space. 2. There was a torn mattress and excess debris on the changing station in Farm Room. 3. There was excess debris under the mattress on the changing station in the Forest Room. 4. There was exposed plastic liner near the floorboard at the rear exit of the Indoor Play space.
Center’s plan of correction (implemented, May 16, 2024): “The director screwed all screws flush to the surface of the Bamboo display. Mattress in the Farm room was removed and the changing station was cleaned. The changing station in the Forest was cleaned as well. The plastic liner was cut and repaired so children could not access it.”
Core safety May 23, 2023 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
At the time of renewal inspection, file of staff person #1 did not include FBI required by DHS clearance. Staff person #1 is not a provisional hire. Staff person #9 has not completed the mandated reporter training required within 90 days of their date of hire (see LIS code sheet)
Center’s plan of correction (implemented, May 30, 2023): “Staff person #1 will not come back to work until DHS required FBI clearance will be provided. Staff person #9 will complete mandated reporter trainings.”
Core safety May 23, 2023 Inspection Staff ratios
Mixed Age Level 55 Pa. Code §3270.52
At the time of renewal inspection observed 17 children ranging in age from older toddler to preschool with only 2 staff persons present in Green Forest Room.
Center’s plan of correction (implemented, May 23, 2023): “Additional staff came to Green Forest room.”
Citation May 23, 2023 Inspection Health & medication
12 months prior to service and every 24 months thereafter 55 Pa. Code §3270.151(a)
At the time of renewal inspection, an initial health assessment of staff person #11 was conducted more than 12 months ago. Health assessment of staff person #11 was from 11/7/21.
Center’s plan of correction (implemented, May 30, 2023): “Staff will provide an updated health assessment.”
Citation May 23, 2023 Inspection Health & medication
Exam communicable disease/Physician/CRNP assessment 55 Pa. Code §3270.151(c)(3)/3270.151(c)(5)
At the time of renewal inspection, a health assessment on file for Staff #7 did not include an examination for communicable diseases and the physician's or CRNP's assessment of the person's suitability to provide child care.
Center’s plan of correction (implemented, May 23, 2023): “Staff person will provide an updated health assessment.”
Citation May 23, 2023 Inspection Training & qualifications
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
At the time of renewal inspection, file of staff person #2, #3, #5, #6, #8 did not include Pennsylvania Health and Safety Update 2022 1 hour professional development training required by OCDEL within the prescribed timeframe which is by December 30, 2022.
Center’s plan of correction (implemented, May 24, 2023): “Staff will obtain Pennsylvania Health and Safety Update 2022 1 hour professional development training required by OCDEL.”
Citation May 23, 2023 Inspection Training & qualifications
Health and Safety Training/Health and Safety Training - Pediatric First Aid and CPR 55 Pa. Code §3270.31(f)/3270.31(f)(10)
At the time of the complaint investigation, file of staff person #1, #4, #9, #10 did not include verification that staff person #1, #4, #9, #10 has completed Pediatric First Aid/CPR from a PQAS-approved trainer in PQAS approved curriculum within 90 days of their date of hire (see LIS code sheet).
Center’s plan of correction (implemented, May 30, 2023): “Provider will schedule Pediatric First Aid and CPR training with a PQAS-approved trainer and PQAS approved curriculum.”
Citation May 23, 2023 Inspection Records & paperwork
Each child care space 55 Pa. Code §3270.124(c)
At the time of renewal inspection, emergency contact information of child #1, #2, #3, #4 and #5 was not present in Green Forest room, where children were receiving care.
Center’s plan of correction (implemented, May 23, 2023): “Provider gave emergency contact forms to staff in Green Forest room.”
Citation Jul 8, 2022 Inspection Building & playground safety
Devices must be compliant 55 Pa. Code §3270.95(a)
DURING THE RENEWAL INSPECTION THE CERTIFICATION REPRESENTATIVE REVIEWED THE FACILITY'S FIRE SYSTEM FILES. THE FILE DID NOT CONTAIN PROOF OF PURCHASE.
Center’s plan of correction (implemented, Jul 13, 2022): “THE PROVIDER WILL PROVIDE A RECIEPT FOR THE FIRE ALARM PURCHASE.”
Core safety Mar 31, 2022 Complaint investigation Staff ratios
Similar Age Level 55 Pa. Code §3270.51
During the compliant investigation the certification representative conducted a facility walkthrough, in the garden room there were 11 children and two staff with the youngest child being four months.
Center’s plan of correction (implemented, May 6, 2022): “The provider hired two new employees for coverage.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Jun 11, 2025 Complaint investigation
1 violation cited, listed under Citations.
Violation found Feb 13, 2025 Complaint investigation
1 violation cited, listed under Citations.
Violation found Mar 31, 2022 Complaint investigation
1 violation cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

Daily rates

Age group Full time, per day Part time, per day
Infant (6 Weeks-12 mos.) $114.92 $98.60
Young Toddler (13-24 mos.) $114.00 $99.60
Older Toddler (25-36 mos.) $114.00 $91.80
Preschool (37 mos.- Entering K) $102.60 $91.80
Young School-Age (K-3rd gr.) $105.00 $91.80

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 105 children
Certificate status Regular
Certificate valid through Jun 13, 2027
Keystone STARS STAR 4
since Dec 6, 2025 · what STARS means
Operator Total Parents Solution INC
Hours Monday–Sunday 7:00 AM–6:00 PM How Pennsylvania centers’ hours compare
Phone (267) 773-7588
State certificate # CER-00258361
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Right Steps of Rittenhouse Square had any serious violations?

Pennsylvania cited 4 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Feb 13, 2025 (caregiver conduct): “During the complaint investigation on 2/3/25, it was determined that the staff person #1 grabbed the arm of child #1 as she dropped to the ground in protest of going to the playroom. The child had fingernail scratches…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Right Steps of Rittenhouse Square?

Pennsylvania lists 3 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Right Steps of Rittenhouse Square’s Keystone STARS rating?

STAR 4, effective Dec 6, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Right Steps of Rittenhouse Square compare with other daycares in Philadelphia?

It is tied for #518 of 1,163 centers in Philadelphia by topic-weighted citations per inspection, and has fewer citations per inspection than 58% of Pennsylvania certified centers with enough inspection history to compare.

When was Right Steps of Rittenhouse Square last inspected?

May 14, 2026 (renewal). The state cited at least one violation during that visit.

How much does Right Steps of Rittenhouse Square cost?

It reported full-time daily rates of $114.92 for infant, $114.00 for young toddler, $114.00 for older toddler, $102.60 for preschool in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs Right Steps of Rittenhouse Square?

The legal entity on its Pennsylvania certificate is Total Parents Solution INC.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

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Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.