Daycare Record Child care inspection records

Smart From the Start A INC

221 Llewllyn Rd, Chester Heights, PA 19017 · Delaware County
Keystone STAR 2

Smart From the Start A INC is a certified child care center in Chester Heights, PA, with capacity for 59 children. It holds a Keystone STAR 2 rating. Since August 2021, Pennsylvania certification staff have inspected it 4 times. The state cited 22 violations, 4 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for emergency preparedness (7 of 22). None of them came in the last 12 months. Measured by topic-weighted citations per inspection, it is tied for #189 of 254 centers in Delaware County and has more citations per inspection than 62% of Pennsylvania certified centers.

Inspection record

More citations than 62% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. More citations than most
Tied for #189 of 254 centers in Delaware County
4 Core-safety citations
18 Other citations
4 Inspections
0 Complaint investigations that found violations
22 citations from 4 state visits since Aug 16, 2021 · none in the last 12 months · last inspected Aug 20, 2025

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Aug 20, 2025 · Inspection · citation found Nov 5, 2024 · Inspection · citation found Dec 26, 2023 · Inspection · citation found Oct 11, 2022 · Inspection · no citation
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Emergency preparedness 7
Records & paperwork 5
Training & qualifications 4
Background checks 3
Health & medication 1
Food & feeding 1
Supervision 1

Citations, newest first

Core safety Aug 20, 2025 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
The facility was not in compliance with the CPSL and with Chapter 3490 (relating to protective services): Two staff person's record did not contain the required CPSL hiring documents. (#1- 8/5/24 hired 2/6/18- FBI unacceptable as completed via PDE -requires FBI via DHS and no mandated reported training) (#2- hired 1/15/25- no mandated reporter training)
Center’s plan of correction (implemented, Nov 4, 2025): “Facility Persons #1 and #2 will not work in a childcare position at the facility until the required CPSL documents have been obtained, completed and submitted as specified. A copy of the required, completed CPSL clearance documents will be submitted for the identified staff persons. We will ensure…”
Citation Aug 20, 2025 Inspection Emergency preparedness
Training regarding plan 55 Pa. Code §3270.27(c)
Two staff person's records did not contain written verification of emergency plan training at the time of initial employment. (#4 and #5).
Center’s plan of correction (implemented, Nov 4, 2025): “We will make sure that the initial emergency plan training is completed as part of the hiring process. Written verification of the completed training will be submitted for the identified staff persons. We will ensure that emergency plan training is completed and documented upon initial employment…”
Citation Aug 20, 2025 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(6)
There was no written record verifying that emergency drills were being conducted annually.
Center’s plan of correction (implemented, Oct 20, 2025): “An emergency drill will be conducted, and we will ensure that an emergency drill is conducted annually. A copy of the completed emergency drill form will be submitted to verify compliance.”
Citation Aug 20, 2025 Inspection Training & qualifications
Health and Safety Training 55 Pa. Code §3270.31(f)
One staff person's record did not contain verification of completed CCDBG training within 90 days of hire. (#1)
Center’s plan of correction (implemented, Nov 4, 2025): “Staff persons completed the CCDBG training. We will ensure that the required CCDBG is completed within 90 days of hire and that staff will not work unsupervised until the training is completed and submitted. We will submit written verification of the completed training.”
Citation Aug 20, 2025 Inspection Records & paperwork
Services proceeded 55 Pa. Code §3270.123(a)(3)
Several children's records did not contain a child service report that had been completed within the past 6 months. (#1, #2, and #3)
Center’s plan of correction (implemented, Oct 20, 2025): “A current up-to-date child service report will be completed and submitted for the indicated children. We will ensure that child service reports are completed for all children as specified in this regulation.”
Citation Aug 20, 2025 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
One facility person's record/s did not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.(#1)
Center’s plan of correction (implemented, Nov 4, 2025): “We will obtain and submit the required written references as specified for the identified staff person. We will ensure that all facility staff records contain written references as specified.”
Core safety Nov 5, 2024 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
The facility was not in compliance with the CPSL and with Chapter 3490 (relating to protective services): Several staff person's record did not contain the required CPSL hiring documents. (#5-hired 3/26/24- no proof of request for NSOR and NSOR not completed within 45 days-completed 8/14/24)(#6- hired 5/13/24- no completed State Police, FBI, CHILD ABUSE, NSOR and no signed DISCLOSURE STATEMENT)(#7- HIRED 10/15/24-no proof of request for NSOR and no completed NSOR) (#8- completed FBI and NSOR not on file) (#9- hired 11/18/24- no proof of request for STATE POLICE, no proof of request for NSOR, no signed DISCLOSURE STATEMENT)
Center’s plan of correction (implemented, Dec 30, 2024): “Facility Person #5, #6, #7, #8 and #9 will not work in a child care position at the facility until the required CPSL documents have been obtained, completed and submitted as specified. We will submit a copy of the required, completed CPSL clearance documents for the identified staff persons. We…”
Citation Nov 5, 2024 Inspection Emergency preparedness
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
The facility's emergency plan did not include a statement about the continuity of operations emergency preparedness and response planning as outlined in 45 CFR § 98.41(a)(1)(vii), including the Robert T. Stafford Disaster Relief and Emergency Assistance Act.
Center’s plan of correction (implemented, Dec 30, 2024): “The emergency plan will be amended to include this information. A written copy of the amended emergency plan will be submitted.”
Citation Nov 5, 2024 Inspection Health & medication
Toddler/preschool: updated health report every 12 months/Emergency info/agreement updated 6 mos 55 Pa. Code §3270.131(b)(2)/3270.181(c)
One child's record did not contain a health report completed within the past 12 months as required for children older toddler age to preschool age. (#2)
Center’s plan of correction (implemented, Dec 30, 2024): “Child is not currently attending. We will obtain and submit a current up-to-date health report for the indicated child prior to his return. We will ensure that an updated health report is obtained every 12 months for children older toddler to preschool age.”
Citation Nov 5, 2024 Inspection Food & feeding
Bottles labeled 55 Pa. Code §3270.166(4)
Infant bottles observed in the infant room was not labeled with the child's name.
Center’s plan of correction (implemented, Nov 20, 2024): “The bottles were immediately labeled with the child's name. We will ensure that all children's bottles are properly labeled.”
Citation Nov 5, 2024 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(f)
There was no documentation indicating that the operator sent a copy of the emergency plan and subsequent plan updates to the local municipality and to the county emergency management agency.
Center’s plan of correction (implemented, Dec 30, 2024): “A copy of the emergency plan will be sent to the appropriate authorities as specified in this regulation. A copy of the emergency plan delivery notification will be submitted.”
Citation Nov 5, 2024 Inspection Records & paperwork
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
The facility's written policies on shaken baby syndrome, abusive head trauma, and child maltreatment did not include the identification and prevention of child maltreatment.
Center’s plan of correction (implemented, Dec 30, 2024): “The shaken baby syndrome, abusive head trauma, and child maltreatment policy will be amended to include the identification and prevention of child maltreatment. A written copy will be submitted.”
Citation Nov 5, 2024 Inspection Training & qualifications
HS/GED + 2 yrs 55 Pa. Code §3270.36(b)(5)
One staff person's record did not contain sufficient written verification of education for their assistant group supervisor position. (#5)
Center’s plan of correction (implemented, Dec 30, 2024): “We will obtain and submit written verification of education and experience for the identified staff person/s. We will ensure that all staff records have written verification of education and experience for their positions”
Citation Nov 5, 2024 Inspection Records & paperwork
Updated every 6 months 55 Pa. Code §3270.124(f)
Emergency contact in other children's records were not being done every 6 months. (#1, #2 and #3).
Center’s plan of correction (implemented, Dec 30, 2024): “We will revise and submit written policies and procedures to ensure that children's emergency contact information is updated at least every 6 months or as soon as the information changes.”
Citation Nov 5, 2024 Inspection Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)
Two staff person's records did not contain written verification of annual minimum 12 hours of child care training. (#1 and #2)
Center’s plan of correction (implemented, Dec 30, 2024): “We will obtain and submit written verification of annual minimum 12 hours of child care training for the identified staff person.”
Core safety Dec 26, 2023 Inspection Supervision
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
Several staff persons records did not contain verification of completed required CCDBG training (Pa Update) (#1, #2, #3, and #6). Staff person cannot work unsupervised with children until the PA Update has been completed.
Center’s plan of correction (implemented, Mar 22, 2024): “Staff person will not care for children unsupervised until the required training and been completed and submitted. Staff person will complete the required CCDBG training. A written copy of the completed PA Update training will be submitted.”
Core safety Dec 26, 2023 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
The facility was not in compliance with the CPSL and with Chapter 3490 (relating to protective services): Two staff person's record did not contain the required CPSL hiring documents. (#4-hired 8/14/23-no proof of STATE POLICE and CHILD ABUSE) (#7-hired 8/21/23)- STATE POLICE -a volunteer clearance and not acceptable; FBI -unacceptable format; no NSOR).
Center’s plan of correction (implemented, Mar 22, 2024): “Facility Person # 4 and #7 will not work in a child care position at the facility until the proper clearances has been obtained. We will submit a copy of the completed CPSL clearance documents for the identified staff persons as specified. We will ensure that all clearances are completed and…”
Citation Dec 26, 2023 Inspection Emergency preparedness
Letter to parents 55 Pa. Code §3270.27(e)
The letter given to parents regarding the emergency plan did not explain the emergency procedures as required in 3270.27 subsection a.
Center’s plan of correction (implemented, Mar 22, 2024): “We will revise the letter given to parents to ensure that it explains the emergency procedures and updates as required in 3270.27 subsection a. We will submit a copy of the revised letter.”
Citation Dec 26, 2023 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(5)
The facility's emergency plan did not provide for accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.
Center’s plan of correction (implemented, Jan 26, 2024): “We will amend the facility emergency plan to include accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions. We will submit a written copy of the amended emergency plan.”
Citation Dec 26, 2023 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(1)
The facility's emergency plan did not provide for shelter of children during an emergency including lock down procedures.
Center’s plan of correction (implemented, Mar 21, 2024): “We will amend the facility emergency plan to include lock down procedures. We will submit a written copy of the amended emergency plan.”
Citation Dec 26, 2023 Inspection Training & qualifications
Health and Safety Training 55 Pa. Code §3270.31(f)
Two staff person's record did not contain verification of completed CCDBG training within 90 days of hire. (#4,#5, and #8)
Center’s plan of correction (implemented, Mar 22, 2024): “Staff persons will complete the CCDBG training and work will not work unsupervised until the training is completed and submitted. We will submit written verification of the completed training.”
Citation Dec 26, 2023 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
One facility person's record/s did not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. (#7)
Center’s plan of correction (implemented, Mar 21, 2024): “We will obtain and submit the required written references as specified for the identified staff person. We will ensure that all facility staff records contain written references as specified. Staff person will not work at facility until submission of these documents.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

About this center

Capacity 59 children
Certificate status Regular (COMPASS: awaiting renewal)
Certificate valid through Nov 7, 2026
Keystone STARS STAR 2
since Dec 11, 2025 · what STARS means
Operator Smart From The Start A INC
Phone —
State certificate # CER-00247062
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Smart From the Start A INC had any serious violations?

Pennsylvania cited 4 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Aug 20, 2025 (background checks): “The facility was not in compliance with the CPSL and with Chapter 3490 (relating to protective services): Two staff person's record did not contain the required CPSL hiring documents. (#1- 8/5/24 hired 2/6/18- FBI…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Smart From the Start A INC?

Pennsylvania lists no complaint investigation that found a violation at Smart From the Start A INC since 2021. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Smart From the Start A INC’s Keystone STARS rating?

STAR 2, effective Dec 11, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Smart From the Start A INC compare with other daycares in Delaware County?

It is tied for #189 of 254 centers in Delaware County by topic-weighted citations per inspection, and has more citations per inspection than 62% of Pennsylvania certified centers with enough inspection history to compare.

When was Smart From the Start A INC last inspected?

Aug 20, 2025 (renewal). The state cited at least one violation during that visit.

Who runs Smart From the Start A INC?

The legal entity on its Pennsylvania certificate is Smart From The Start A INC.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.