Smart From the Start A INC
Smart From the Start A INC is a certified child care center in Chester Heights, PA, with capacity for 59 children. It holds a Keystone STAR 2 rating. Since August 2021, Pennsylvania certification staff have inspected it 4 times. The state cited 22 violations, 4 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for emergency preparedness (7 of 22). None of them came in the last 12 months. Measured by topic-weighted citations per inspection, it is tied for #189 of 254 centers in Delaware County and has more citations per inspection than 62% of Pennsylvania certified centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
The facility was not in compliance with the CPSL and with Chapter 3490 (relating to protective services): Two staff person's record did not contain the required CPSL hiring documents. (#1- 8/5/24 hired 2/6/18- FBI unacceptable as completed via PDE -requires FBI via DHS and no mandated reported training) (#2- hired 1/15/25- no mandated reporter training)
Two staff person's records did not contain written verification of emergency plan training at the time of initial employment. (#4 and #5).
There was no written record verifying that emergency drills were being conducted annually.
One staff person's record did not contain verification of completed CCDBG training within 90 days of hire. (#1)
Several children's records did not contain a child service report that had been completed within the past 6 months. (#1, #2, and #3)
One facility person's record/s did not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.(#1)
The facility was not in compliance with the CPSL and with Chapter 3490 (relating to protective services): Several staff person's record did not contain the required CPSL hiring documents. (#5-hired 3/26/24- no proof of request for NSOR and NSOR not completed within 45 days-completed 8/14/24)(#6- hired 5/13/24- no completed State Police, FBI, CHILD ABUSE, NSOR and no signed DISCLOSURE STATEMENT)(#7- HIRED 10/15/24-no proof of request for NSOR and no completed NSOR) (#8- completed FBI and NSOR not on file) (#9- hired 11/18/24- no proof of request for STATE POLICE, no proof of request for NSOR, no signed DISCLOSURE STATEMENT)
The facility's emergency plan did not include a statement about the continuity of operations emergency preparedness and response planning as outlined in 45 CFR § 98.41(a)(1)(vii), including the Robert T. Stafford Disaster Relief and Emergency Assistance Act.
One child's record did not contain a health report completed within the past 12 months as required for children older toddler age to preschool age. (#2)
Infant bottles observed in the infant room was not labeled with the child's name.
There was no documentation indicating that the operator sent a copy of the emergency plan and subsequent plan updates to the local municipality and to the county emergency management agency.
The facility's written policies on shaken baby syndrome, abusive head trauma, and child maltreatment did not include the identification and prevention of child maltreatment.
One staff person's record did not contain sufficient written verification of education for their assistant group supervisor position. (#5)
Emergency contact in other children's records were not being done every 6 months. (#1, #2 and #3).
Two staff person's records did not contain written verification of annual minimum 12 hours of child care training. (#1 and #2)
Several staff persons records did not contain verification of completed required CCDBG training (Pa Update) (#1, #2, #3, and #6). Staff person cannot work unsupervised with children until the PA Update has been completed.
The facility was not in compliance with the CPSL and with Chapter 3490 (relating to protective services): Two staff person's record did not contain the required CPSL hiring documents. (#4-hired 8/14/23-no proof of STATE POLICE and CHILD ABUSE) (#7-hired 8/21/23)- STATE POLICE -a volunteer clearance and not acceptable; FBI -unacceptable format; no NSOR).
The letter given to parents regarding the emergency plan did not explain the emergency procedures as required in 3270.27 subsection a.
The facility's emergency plan did not provide for accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.
The facility's emergency plan did not provide for shelter of children during an emergency including lock down procedures.
Two staff person's record did not contain verification of completed CCDBG training within 90 days of hire. (#4,#5, and #8)
One facility person's record/s did not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. (#7)
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
About this center
Common questions
Has Smart From the Start A INC had any serious violations?
Pennsylvania cited 4 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Aug 20, 2025 (background checks): “The facility was not in compliance with the CPSL and with Chapter 3490 (relating to protective services): Two staff person's record did not contain the required CPSL hiring documents. (#1- 8/5/24 hired 2/6/18- FBI…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Smart From the Start A INC?
Pennsylvania lists no complaint investigation that found a violation at Smart From the Start A INC since 2021. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Smart From the Start A INC’s Keystone STARS rating?
STAR 2, effective Dec 11, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Smart From the Start A INC compare with other daycares in Delaware County?
It is tied for #189 of 254 centers in Delaware County by topic-weighted citations per inspection, and has more citations per inspection than 62% of Pennsylvania certified centers with enough inspection history to compare.
When was Smart From the Start A INC last inspected?
Aug 20, 2025 (renewal). The state cited at least one violation during that visit.
Who runs Smart From the Start A INC?
The legal entity on its Pennsylvania certificate is Smart From The Start A INC.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.
Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.