Daycare Record Child care inspection records

Sound Start Child Care Center

2970 Market St, Philadelphia, PA 19104 · Philadelphia County
2 complaint investigations found violations Keystone STAR 4 (accredited)

Sound Start Child Care Center is a certified child care center in Philadelphia, PA, with capacity for 118 children. It holds a Keystone STAR 4 (accredited) rating. Since August 2021, Pennsylvania certification staff have inspected it 6 times and confirmed violations in 2 complaint investigations. The state cited 9 violations, 3 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). None of them came in the last 12 months. Measured by topic-weighted citations per inspection, it is tied for #239 of 1,163 centers in Philadelphia and has fewer citations per inspection than 79% of Pennsylvania certified centers.

Inspection record

Fewer citations than 79% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. Fewer citations than most
Tied for #239 of 1,163 centers in Philadelphia
3 Core-safety citations
6 Other citations
6 Inspections
2 Complaint investigations that found violations
9 citations from 9 state visits since Aug 16, 2021 · none in the last 12 months · last inspected Mar 17, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Mar 17, 2026 · Inspection · no citation Mar 17, 2025 · Inspection · no citation Aug 30, 2024 · Report/investigation · citation found Mar 21, 2024 · Report/investigation · citation found Mar 19, 2024 · Inspection · no citation May 2, 2023 · Inspection · no citation Nov 9, 2022 · Report/investigation · citation found Jun 28, 2022 · Inspection · citation found Dec 21, 2021 · Inspection · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Records & paperwork 2
Supervision 2
Building & playground safety 2
Caregiver conduct 1
Emergency preparedness 1
Health & medication 1

Citations, newest first

Citation Aug 30, 2024 Complaint investigation Records & paperwork
Reports of accidents, injuries and illnesses. Original report - parent same day Copy - facility accident file. Copy - child's file 55 Pa. Code §3270.182(7)
At the time of inspection, the original report was not given to the parent on the day of the incident as required.
Center’s plan of correction (implemented, Aug 30, 2024): “Provider gave the parent an incident report and all other reports were provided to the parent as required.”
Core safety Mar 21, 2024 Self-reported violation Supervision
Supervised at all times 55 Pa. Code §3270.113(a)
Per provider's admission, staff person #1 left a child unsupervised during transition time.
Center’s plan of correction (implemented, Apr 1, 2024): “Staff person #1 was removed from the facility.”
Core safety Nov 9, 2022 Complaint investigation Caregiver conduct
No harsh language 55 Pa. Code §3270.113(d)
During the complaint investigation on 11/09/22, it was confirmed that facility person #1 used harsh, demeaning and/or abusive language in the presence of children.
Center’s plan of correction (implemented, Nov 9, 2022): “Facility person #1 was placed on administrative leave from 11/01/22-11/04/22. Facility person #1 subsequently resigned on 11/04/22.”
Core safety Jun 28, 2022 Inspection Supervision
Supervised at all times 55 Pa. Code §3270.113(a)
During renewal inspection on 06/28/22, during nap time in YT and OT rooms, children napping were positioned in areas that were obstructed by a pillar and/or furniture where supervising staff were unable to adequately supervise all children napping.
Center’s plan of correction (implemented, Jul 19, 2022): “The classrooms are rearranged during naptime to accommodate all cots to access sleeping children.”
Citation Jun 28, 2022 Inspection Building & playground safety
Devices must be compliant 55 Pa. Code §3270.95(a)
During renewal inspection on 06/28/22, fire inspection report dated 11/20/21 indicated several deficiencies and no subsequent report was available for review to show deficiencies had been addressed.
Center’s plan of correction (implemented, Jul 12, 2022): “Additional information was obtained from the fire inspection report indicating that there were no deficiencies present at the time of the inspection”
Citation Jun 28, 2022 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(2)
During renewal inspection on 06/28/22, emergency plan did not include evacuation routes from facility to relocation site and exit plans from building premises for immediate evacuation.
Center’s plan of correction (implemented, Jul 12, 2022): “In addition to being posted, evacuation routes to relocation sites and exit plans were added to the emergency plan.”
Citation Jun 28, 2022 Inspection Records & paperwork
Written emergency plan posted 55 Pa. Code §3270.124(e)
During renewal inspection on 06/28/22, written plan identifying means to transport children to emergency care, and staffing provisions if necessary, were not posted in child care spaces.
Center’s plan of correction (implemented, Jul 19, 2022): “In addition to being posted, the emergency plan was updated with means to transport children to emergency care and the staffing provisions”
Citation Dec 21, 2021 Inspection Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
During an unannounced inspection on Thursday, December 2, 2021, certification representative observed chipped paint on the lower walls of the Movement Matter classroom located on the first floor of the facility
Center’s plan of correction (implemented, Jan 7, 2022): “Will email government contractor and have painting completed by 01.07.2022”
Citation Dec 21, 2021 Inspection Health & medication
Clean, age appropriate 55 Pa. Code §3270.106(a)
During an unannounced inspection on Thursday, December 2, 2021, certification representative observed a toddler sleeping on a mat in the outdoor play space.
Center’s plan of correction (implemented, Dec 21, 2021): “Child was moved to classroom to sleep on child specific labeled cot. Will have all staff review PA Childcare Regulations regarding rest equipment and napping during the upcoming staff meeting on 12.14.2021”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Aug 30, 2024 Complaint investigation
1 violation cited, listed under Citations.
Violation found Mar 21, 2024 Self-reported violation
1 violation cited, listed under Citations.
Violation found Nov 9, 2022 Complaint investigation
1 violation cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

Daily rates

Age group Full time, per day Part time, per day
Newborn (Under 6 Weeks) $106.60 $106.60
Infant (6 Weeks-12 mos.) $106.60 $106.60
Young Toddler (13-24 mos.) $104.20 $104.20
Older Toddler (25-36 mos.) $97.20 $97.20
Preschool (37 mos.- Entering K) $98.00 $43.80
Young School-Age (K-3rd gr.) $98.00 $98.00

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 118 children
Certificate status Regular
Certificate valid through Jun 3, 2027
Keystone STARS STAR 4 (accredited)
since Jan 28, 2026 · what STARS means
Programs PA Pre-K Counts
Operator Sound Start/Up Start INC
Hours Monday–Friday 7:00 AM–5:00 PM How Pennsylvania centers’ hours compare
Phone (267) 466-1600
State certificate # CER-00253664
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Sound Start Child Care Center had any serious violations?

Pennsylvania cited 3 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Mar 21, 2024 (supervision): “Per provider's admission, staff person #1 left a child unsupervised during transition time.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Sound Start Child Care Center?

Pennsylvania lists 2 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Sound Start Child Care Center’s Keystone STARS rating?

STAR 4 (accredited), effective Jan 28, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Sound Start Child Care Center compare with other daycares in Philadelphia?

It is tied for #239 of 1,163 centers in Philadelphia by topic-weighted citations per inspection, and has fewer citations per inspection than 79% of Pennsylvania certified centers with enough inspection history to compare.

When was Sound Start Child Care Center last inspected?

Mar 17, 2026 (renewal). No violations were cited during that visit.

How much does Sound Start Child Care Center cost?

It reported full-time daily rates of $106.60 for newborn, $106.60 for infant, $104.20 for young toddler, $97.20 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs Sound Start Child Care Center?

The legal entity on its Pennsylvania certificate is Sound Start/Up Start INC.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.