Special Friends
Special Friends is a certified child care center in Campbelltown, PA, with capacity for 80 children. It holds a Keystone STAR 2 rating. Since August 2021, Pennsylvania certification staff have inspected it 6 times. The state cited 50 violations, 6 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for records & paperwork (12 of 50). 16 citations came in the last 12 months, including 1 on a core-safety topic. Measured by topic-weighted citations per inspection, it is tied for #18 of 23 centers in Lebanon County and has more citations per inspection than 82% of Pennsylvania certified centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
During the time of inspection, it was observed that staff member 2 was scrolling on her personal cell phone with her head down while being responsible for 7 children during nap.
During the time of inspection, it was observed that there were cobwebs in the corner by the door in the young toddler classroom. The changing pad in the young toddler classroom was ripped. The baseboard in the back corner of the pre k classroom was coming off of the walls. The heater covers in the pre k classroom were coming off. There was a hole in the toddler playground. All items were corrected during the inspection.
During the time of the inspection, the staff members in the pre k and young toddler classroom stated that the dirty water bin is emptied two to three times a week.
Documentation of the health assessments on file for child 4 and child 5 were updated more than 12 months from the previous health assessment.
Documentation of a medication log was not on file for medication for child 1
During the time of inspection, it was observed that the staff member in the infant classroom did not wash the child's hands after a diaper change
Documentation of the health assessment on file for staff member 2 and staff member 3 was updated more than 24 months from the previous health assessment date.
Documentation of a written statement giving the formula and feeding schedule for an infant was not on file for child 2.
During the time of inspection, it was observed that a sippy cup in the infant classroom was not labeled for individual use. This was corrected during the inspection.
Documentation of the letter that the parents receive at the time of enrollment that summarizes the facilities emergency evacuation plan, did not include accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.
Documentation of an annual emergency drill was not on file at the facility.
Documentation of the shaken baby syndrome policy on file did not include strategies for coping with a crying, fussing or distraught child or the prevention and identification of child maltreatment.
Documentation of child service reports were not on file for child 3, child 4, child 5 and child 6.
Documentation of the emergency contact information on file for child 6, did not include the enrolling parent's work address.
Documentation of the financial agreement on file for child 3, has not been updated within the past 6 months.
Documentation of the pediatric first aid/CPR certificate on file for staff member 2 was obtained more than 90 days from the staff members hire date.
Show 34 older citations
On 8/25/25, it was observed that there was grout sealer and grout pens stored under the unlocked sink in the school age classroom, room 101.
On 8/25/25, it was observed that the physical site was not clean and in good repair. In classroom 105 (toddlers), it was observed that the under the sink area was dirty with splintering wood. In classroom 101 (school age), it was observed that there was water stains under the sink area.
On 9/5/25, it was observed that the immunization record for child 4 did not include a Hepatitis A vaccine. The Hepatitis A vaccine would have been required in accordance with the recommendations of the ACIP for the child's age.
On 9/5/25, it was observed that staff person 1 had a mandated reporter training on file that expired on 1/27/25 that was not updated until 3/25/25. Mandated reporter training must be updated every 60 months.
On 8/21/24, it was observed that CPSL (Child Protective Services Law) was not followed. Staff person 1 had a State Police clearance on file that expired on 10/18/23 that was not updated until 7/9/24.
On 8/21/24, it was observed that there was a string of lights dangling from the ceiling in the Young Toddler classroom that posed a possible head entrapment hazard.
On 8/21/24, it was observed that there was peeling paint and surface damage in the facility. Peeling paint was observed in the Older Toddler classroom around the edge of the small window to the hallway. Peeling paint was observed in the School Age classroom on the front of the sink and on the wall to the right of the sink. A hole was observed on the door in the school age classroom.
On 8/16/23, it was observed that staff persons 1 and 2 had been employed longer than 12 months and did not have fire safety training on file.
On 8/16/23, it was observed that child 2 did not have an address on file for one of their release persons.
On 8/12/22, it was observed that staff who had not completed the required pre-service trainings and were working unsupervised. Staff are required to be supervised while working with children until they have completed Health and Safety Training, and First Aid/CPR, and Mandated Reporter Training. Staff person 1 and 2 were observed working alone in the School age classroom without documentation of completion of Health and Safety training and First Aid/CPR, and Mandated Reporter Training. Staff person 4 and 6 were observed working together in the Preschool classroom without documentation of completion of First Aid and CPR. Staff person 4 had First Aid/CPR certification that expired on 11/13/20 and staff person 6 did not have First Aid/CPR certification on file.
On 8/11/22 it was observed that staff person 6 had a FBI clearance for the Department of Education. Facility was cited for this staff persons unacceptable FBI clearance in the previous renewal. Facility plan of correction stated that staff was no longer employed.
On 8/11/22, it was observed that CPSL (Child Protective Services Law) was not followed. Staff person 1, 2, and 6 had a FBI clearance on file for the Department of Education. FBI clearances must be for the Department of Public Welfare for childcare staff. Staff persons 1, 2, and 6 may not work in the facility until the correct FBI clearance is on file. Staff person 5 had a State Police clearance on file that expired on 6/12/22 that was not updated until 7/13/22. Clearances must be updated every 60 months. Staff person 5 had a Mandated Reporter Training on file dated 6/22/22 that was not updated until 7/14/22. Mandated Reporter training must be updated every 60 months.
On 8/11/22, it was observed that staff persons 1 and 2 were working together in the school age classroom. Both staff persons only have documentation on file to be Aide qualified. Aides must be supervised at all times by a staff who is at minimum an Assistant Group Supervisor.
On 8/12/22, it was observed that staff persons 4, 5, 6, 7, 8, 9, and 10 did not have emergency plan training in the previous 12 months. Emergency plan training is required annually.
On 8/11/22, it was observed that the emergency plan was not posted at a conspicuous location at the facility.
On 8/11/22 it was observed that the radiator vent cover was broken in the Preschool classroom on the left side of the room from the door.
On 8/11/22, it was observed that there was not a handwashing sign posted at the sink in the school age classroom.
On 8/11/22, it was observed that 2 of the green chairs in the 3's classroom were torn.
On 8/11/22, it was observed that child 4 had medications on site and did not have a medication log or signed parental permission on file for the medication.
On 8/11/22, it was observed that staff health assessments were not on file in a timely manner. Staff person 10 had a health assessment on file that expired on 10/10/21 that was not updated until 6/20/22. Staff health assessments must be updated every 24 months. Staff person 6 had a health assessment on file dated 6/16/22 which is after their start date with children. Staff health assessments must be on file before starting employment with children.
On 8/11/22, it was observed that staff person 2 had a health assessment on file that did not include examination for communicable diseases and the results of that examination.
On 8/11/22, it was observed that written notification of safe routes was not posted at the facility.
On 8/11/22, it was observed that a 15 passenger rental van was being used to transport school age children for swimming.
On 8/11/22, it was observed that staff person 4 had a CPR and first aid training on file that expired on 11/13/20. An updated training was not available.
On 8/11/22, it was observed that staff persons 4, 5, 6, 7, 8, 9, and 10 did not have fire safety training in the previous 12 months.
On 8/11/22, it was observed that staff persons did not meet the qualifications for the position they were filling. Staff person 1 was in use as an Assistant Group Supervisor. Staff person 1 needs 1500 additional hours of experience or 30 eligible credits to be Assistant Group Supervisor Qualified. Staff person 2 was in use as and Assistant Group Supervisor. Staff person 2 needs 2000 additional hours of experience or 30 eligible credits to be Assistant Group Supervisor Qualified. Staff person 3 was in use as an Assistant Group Supervisor. Staff person 3 needs 2500 hours of experience or 30 eligible credits to be Assistant Group Supervisor qualified.
On 8/11/22, it was observed that child 5 and 9 did not have arrival and departure times on their agreement form.
On 8/11/22, it was observed that Child 1 did not have and admission date on their agreement form.
On 8/11/22, it was observed that Emergency contact information for child 9 was not available in the ones classroom where the child was in care.
On 8/11/22, it was observed that child 7 did not have signed parental consent for emergency medical care and first aid.
On 8/11/22, it was observed that child 7 did not have addresses on file for their release person.
On 8/11/22, it was observed that child 7 did not have signed parental permission for swimming or transportation. Child 7 is part of the school age classroom that is transported and goes swimming.
On 8/11/22, it was observed that staff persons did not have 2 written, nonfamily references on file. Staff person 3 had only 1 reference on file. 1 additional reference is needed. Staff person 6 did not have any references on file. 2 references are needed.
On 8/11/22, it was observed that staff persons did not have 12 training hours in the previous 12 months. Staff person 5 had 10 documented training hours, 2 additional hours are required. Staff person 7 had 2 documented training hours, 10 additional hours are required. Staff person 8 had 6 documented training hours, 7 additional hours are required. Staff person 9 had 3 documented training hours, 3 additional hours are required. Staff person 10 did not have documentation of any training hours. 12 hours are required.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Infant (6 Weeks-12 mos.) | $47.20 | $47.20 |
| Young Toddler (13-24 mos.) | $46.00 | $46.00 |
| Older Toddler (25-36 mos.) | $44.80 | $44.80 |
| Preschool (37 mos.- Entering K) | $42.00 | $42.00 |
| Young School-Age (K-3rd gr.) | $39.00 | $21.00 |
| Older School-Age (4th gr.-15 yrs.) | $39.00 | $21.00 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has Special Friends had any serious violations?
Pennsylvania cited 6 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Aug 20, 2026 (supervision): “During the time of inspection, it was observed that staff member 2 was scrolling on her personal cell phone with her head down while being responsible for 7 children during nap.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Special Friends?
Pennsylvania lists no complaint investigation that found a violation at Special Friends since 2021. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Special Friends’s Keystone STARS rating?
STAR 2, effective Oct 29, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Special Friends compare with other daycares in Lebanon County?
It is tied for #18 of 23 centers in Lebanon County by topic-weighted citations per inspection, and has more citations per inspection than 82% of Pennsylvania certified centers with enough inspection history to compare.
When was Special Friends last inspected?
Aug 20, 2026 (renewal). The state cited at least one violation during that visit.
How much does Special Friends cost?
It reported full-time daily rates of $47.20 for infant, $46.00 for young toddler, $44.80 for older toddler, $42.00 for preschool in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs Special Friends?
The legal entity on its Pennsylvania certificate is Feldenzer Corp.
Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.
Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.